ROI - About Us

ROI HUMAN CAPITAL SYSTEMS INC

Discover the Art of Recognizing Superior Performance

ROI Human Capital Systems Inc.

BIO

KAREN JAMISON


• Entrepreneur for 25 years• Co-founded and launched 4 companies, 10 brand launches • 0 ~ 55 Million, 36 months• 0 ~ 11 Million, 24 months• 0 ~ 5 Million, 12 months• Launched Worlds 1st Auto Dealership for Women by Women, Clutch

“more than a purse” $5 Million Year 1, Vancouver, West 3rd.• Managed 2 Billion in Revenue, 400 Million Sales & Marketing spend• Core competencies; Sales Mastery, Employee Development,

Coaching, Leadership, Goal Achievement, Entrepreneurship, Business Development, Financial Planning

• Sales Master, Top Sales Performer, TV Host, Key Note Speaker• Certified Professional Behavior & Motivator Analyst, CPBA, CPVA• Strategic Distributor for TTI Performance Systems – World Leader in

Organizational Productivity, cutting edge research based assessments, processes, systems

• Senior Mentor, Member, Forum for Women Entrepreneurs• 5th Level CGA. British Columbia• Motivators; Utilitarian/Economic, Theoretical• Behavioral Style: People oriented extrovert• Passion: strength finding in people, relationship

BIO

MARK CAFFARY

• Entrepreneur for 30 years• Founded, bought and sold 7 multi-million dollar businesses• Core competencies: Entrepreneurship, Business Development, Operations,

Sales Management• Motivators; Utilitarian/Economic, Theoretical• Behavioral Style: People oriented extrovert• City and Guilds Full Technical Diploma, London, UK• Passion: People and relationships


Our mission is to improve the quality of life in the workplace by appreciating and leveraging the natural strengths of employees


HUMAN CAPITAL MANAGEMENT

The effective selection, management and development of your most important asset

People


WHAT IS IT THAT WE DO?

We lead organizations in maximizing the ROI on their human capital spend. We provide research based leadership maximizing productivity resulting in measureable increased sales, material cost savings, and bottom line profits


HOW DO WE DO IT EXACTLY?

1.We teach individuals what their strengths are and how to leverage them

2.We give them the best people skills on the planet


WHAT IS THE RESULT?

We help our clients do more with less peoplefor their clients who demand more today for less


Increased engagementIncreased productivityIncreased job satisfactionIncreased retentionIncreased loyaltyIncreased team workIncreased innovation

Faster goal achievement

SUPERIOR PERFORMANCE ROI

Decreased stress

Decreased conflict managementDecreased absencesFaster career advancementIncreased competitive edgeBrands Co as best place to workIncreased profitsIncreased stock value

Business is about RELATIONSHIPS

If you don’t understand PEOPLE, you don’t understand business…


SUCCESSFUL PEOPLE AND COMPANIES2 things in common

1. They deeply understand their strengths and how to leverage them

2. They have the best people skills and form the best relationships


FACT

Research confirms that success is primarily attributable to people skills.

People skills are estimated to be accountable for 85% of our success

and formal education or accreditation accounting for 15%


Most Universal Business Weakness

People skills


©2009 Target Training International, Ltd.

NO. 1 MOST POWERFUL

BUSINESS STRATEGY

Build a Team of High Performers


FACTS

High Performers are attracted to other High Performers. They avoid and will exit being near, around or associated with low performing individuals, teams or companies.

One poor performer or bad attitude can bring the productivity of the team down by a whopping 25%

Companies that focus on employee potential outperform their competitors that focus on task performance * 9~15x share earnings, Jim Collins, Good to Great, 2001

* 9~15x share earnings on NYSE, Good to Great, Jim Collins, 2001


No. 1 REASON LOW PERFORMANCE

Hiring without the application of Job Benchmarks and Assessments should be considered malpractice

Bill Bonnstetter

Bias hiring practices


FACT

Avg. cost of hiring mistakes 3-15 x salary

90% of all hiring decisions are made on the basis of an interview;

interview process was only 14% accurate in predicting futureperformance.

Only 50% of all new hires are the right fit for their jobs

Only 29% of all organizations consistently acquire talent that is a good fit for the organization

Today, nearly 10% of new hires turn over within six months, and almost 50% within the first year

Disengaged employees costing US organizations conservatively $350 Billion annually

* Gallop

*American Staffing Association


COSTLY HIRING MISTAKES

Reactive approach – hiring someone dramatically different from the one who didn’t work out

Unrealistic specifications – looking for a superhero

Accepting someone at face value based on an interview and resume (we don’t always see beyond our bias)

“Just Like Me” Bias – assuming a candidate will perform equally if their credentials match another top performer’s

*American Staffing Association



Get the right people on the bus andin the right seatsand get the

wrong people OFF


No. 1

REASON FOR TURNOVER

People don’t quit companies, they quit their Manager

mismanagement


Expensive, typical and AVOIDABLE

ORGANIZATIONAL CHALLENGES

LOW PRODUCTIVITYattitude, clock punching, absences, sick days, mediocre work, missed or barely met goals and deadlines; lacklustre commitment, energy and focus, team tension and conflict, personal agenda’s, politics, gossip, frustrated shareholders, leaders, managers, employees and customers

ALL MATERIALLY ERODE WORKING CAPITAL, PROFITS AND SHAREHOLDER VALUE

SALES LOSSESFlagging sales, team losing deals to competitors, goals not being met, customer attrition, business relationship conflict

HIGH TURNOVERRevolving door, can’t seem to find people who will stay or who can perform


FACTS

MAXIMIZE SALES Most sales teams underperforming by 25% (more likely 50%)

MINIMIZE TURNOVERMost companies operate around 60% retentionEmployee focused companies consistently operate at 90%

LOW PRODUCTIVITYEvery 5% increase in productivity sends 10~15% to the bottom line

PERFORMANCE MANAGEMENTMaximum performance becomes a reality with Certified Professional Productivity Specialists


Discover the Art

of recognizing SUPERIOR

PERFORMANCE

How well do you know your

employees?

Solutions & Answers

COMMUNICATION TRAININGTEAM BUILDINGSUPERIOR SALES TRAININGLEADERSHIP DEVELOPMENTSUCCESSION PLANNINGEXECUTIVE COACHING

BEHAVIORAL ASSESSMENTSJOB BENCHMARKING

SEARCH & SELECTION PERFORMANCE MANAGEMENT

OD & 360 SURVEYSCUSTOMIZED TRAINING

Cutting-edge assessment-based solutions that increase your bottom line

ROI HUMAN CAPITAL SYSTEMS INC.


TTI Performance Systems1.Worlds Leading developer of research-based, validated assessment and coaching tools, and thought leaders for over 25 years. 2.Used by Fortune 500 Organizations, 90 Countries, 40 Languages3.Founder has led more research on DISC than anyone in industry4.Only provider that measures high AND low DISC behaviors5.Cutting-edge research based assessments have 90% accuracy, validity and predictability, competitors at 70%6.384 research based DISC assessment outcomes, versus competitors at 167.Dedicated to improving the quality of life in the workplace8.Author of countless books, patented software and assessments designed to tap the unlimited potential of the human mind. Is listed in Who’s Who, and wrote many books published by Forbes


CLIENT LIST 100,000 and growing


To produce more with fewer employees, for customers who demand more for less

POINT OF DIFFERENCE

1.We can incorporate assessments to make training personalized

2.We can analyze current personnel skills to focus on those required for development

3.Our process can quantify a return on your investment


BEHAVIORAL ASSESSMENTSComputers have manuals, why not people?

Our products are designed to uncover specific aspects of an individual’s true self. Our detailed report reveals the assessment results in a clear, applicable way so it can be used to:

Better understand ourselves and othersCreate effective communication and increased understandingBuild an efficient work environment

When used together, the assessment tools can provide a much clearer picture of both the individual and the job, including behaviors, motivators and personal skills.

Our portfolio of over 100 research based assessments enable us to select reports with a specific focus to meet specific needs.

Hire right person for right job improve moraleGet new employees off to fast start increase productivityRevitalize current employees increase job satisfactionImprove communication reduce conflict and stressBuild solid employee-manager relationships personalized professional development


ASSESSMENTSPERSONAL SKILLS 23Analytical Problem SolvingConflict ManagementContinuous LearningCreativity / InnovationCustomer ServiceDecision MakingDiplomacyEmpathyEmployee Development / CoachingFlexibilityFuturistic ThinkingGoal OrientationLeadershipManagementNegotiationPersonal EffectivenessPersuasionPlanning / OrganizingPresentingSelf-ManagementTeamworkWritten Communication

MOTIVATORS 6UtilitarianTheoreticalIndividualisticAestheticTraditionalSocial

BEHAVIORAL CHARACTERISTICS 8Organized WorkplaceAnalysis of DataCompetitivenessUrgencyCustomer OrientedVersatilityFrequent ChangeFrequent Interaction with Others


WHAT WE LOOK AT

BEHAVIORAL STYLE

INTRINSIC MOTIVATORS


BEHAVIORAL HIERARCHY

DEVELOPMENT INDICATORKaren Jamison


SPECIFIC SKILLSSales Skills Index Assessment


Compares in-depth sales cycle skill level to the worlds top sales performers

Highlights areas for mentoring other members and for customized training for areas of improvement


DISC LANGUAGEDISC benefitsDOMINANCE - CHALLENGEHow we approach and respond to problems,Challenges and exercise power

INFLUENCE - CONTACTSHow you interact with and attempt to influence others to Your point of view

STEADINESS – CONSISTENCYHow we respond to change, variation and pace of our environment

COMPLIANCE – CONSTRAINTSHow we respond to rules and procedures set by others and to authority

Based on the Book, Emotions of Normal People, William Marsdon, Ph.D. HARVARD UNIVERSITY


CONDUCTOR – direct and results-orientedPERSUADER – optimistic and flexiblePROMOTER – verbal and trustingRELATOR – cooperative team playerSUPPORTER – accommodating and persistentCOORDINATOR – cautious and self-disciplinedANALYZER – precise and detail-orientedIMPLEMENTOR – creative and indecisive

C

S

D

I

ORGANIZATIONAL WHEEL


JOB BENCHMARKINGThe Key to Superior Performance

• Patented Job Benchmark

• Ideal Candidate Profile

• Candidate Sourcing• Candidate

Screening• Job Fit Index• On-Board Coaching

Report

TTI's patented job benchmarking process leads to an understanding of the knowledge, intrinsic motivators, personal attributes, behaviors and hard skills required of each key accountability for the job in question.After the process, businesses can compare all current and new staff members to the results and provide a developmental plan for each.

APPLICATIONS•Selection•Retention•Management•Coaching and Development•Succession Planning


COMMUNICATION TRAINING

Use DISC behavioral model and PIAV motivational model to understand how to best communicate with fellow employees and customers based on their own unique preferences.

•Behavior & Motivator Assessments•Success Discovery Process•Dynamic Communication Seminar

1.Identify individual style2.Identify, understand and appreciate other styles3.Develop process to communicate with other styles

• Resolving and preventing conflict

• Better time management• Gaining endorsement

DISC BENEFITS•Gaining commitment and cooperation •Build effective teams•Increase sales

SEARCH & SELECTIONThe Key to Superior Performance

Once you have recruited qualified candidates, the assessment results help identify the most effective hire and how to help coach them to superior performance. With Success Insights products and services, you can take advantage of recruitment strategies, selection initiatives or a total solution that will lead to high productivity, job satisfaction and increased retention, making a positive impact on the bottom line.

We help improve the recruitment process by delivering pre-assessed, pre-qualified candidates and more detailed information about their behavior styles, motivators and personal skills that are not accurately portrayed through resumes and interviews. This makes it faster and easier to find candidates that meet the job benchmark and have the qualities necessary for superior performance.


TEAM BUILDING

•Behavior & Motivator Assessments•Success Discovery Process•Dynamic Communication Group Seminar•Team Summaries, Group Wheels•OD Survey

.

Teams are responsible for working together to accomplish a common goal. The most effective teams have members who understand themselves, as well as each other. Build the success and productivity of your team by helping them understand the communication preferences, strengths and weaknesses of each member. Benefits are increased productivity and overall team co-hesiveness

SUPERIOR SALES TRAINING

Provide your sales team with in-depth sales training based on their selling style, from prospecting all the way through to closing. Sales team will learn how to adapt their selling style to the buying style of their customer. We don’t sell products or services, we influence people.

•Job Benchmark•Sales Skills Index Assessment•Behavior & Motivator Assessment•Success Discovery Process

•Selling with Style Training Seminar•Personalized customized training


MANAGEMENT & LEADERSHIP DEVELOPMENT

Superior performance becomes a reality with TTI products and processes

Today’s leaders have a compelling ‘vision’ and a specific set of personal skills. Objectives are identifying leadership styles, learning styles of others, and adapting accordingly

• Behaviors & Motivators – Executive Version• Personal Skills – DNA• EQ• 360 Survey• TRIMETRIX HD

SUCCESSION PLANNING

IPSUM LOPSUM – refer to bootcamp binder

SUCCESSION PLANNING

• Identify those with the potential to assume greater responsibility in the organization

• Provide critical development experiences to those that can move into key roles

• Engage the leadership in supporting the development of high-potential leaders

• Build a data base that can be used to make better staffing decisions for key jobs

• Improve employee commitment and retention

• Meet the career development expectations of existing employeesROI Human Capital Systems Inc.

A complete assessment solution

EXECUTIVE COACHINGBy uncovering their true self, executives can apply their individual and unique styles to find balance and alignment in their personal and professional lives

• TRIMETRIX HD 55 factor analysis


Achieve success with Individual and Organizational surveys

OD SURVEYS PLUS

Use anonymous, peer-based feedback surveys as part of your employee performance appraisal process to ensure there are no misperceptions present in your organization

• Completely customizable to measure what you need to know• Easily administered 24/7 through secure online access• Results can be delivered in a variety of report-type options to suit your needs

THREE SURVEY OPTIONS1.Organizational Development Surveys2.360 Surveys3.T.E.A.M.S Surveys™


Cost effectiveness is superb

CONCRETE RESULTS OF SOFT SKILLS MASTERY

Global study of nearly 2000 coaching participants, the median return was 700%,

indicating that typically a company can expect a return of 7 times the

initial investmentROI Human Capital Systems Inc.

WHY WOULD YOU CHOOSE US?1. We are experienced entrepreneurs with an acute sensitivity and awareness to

the effect of poor performance on the company top and bottom line

2. We are Certified Professionals trained in maximizing the ROI of human capital

3. Specialists in maximizing productivity which results in profits

4. Strategic partner of Target Training International who are the thought leaders who’s single mission is improving the quality of life in the workplace by appreciating and leveraging the natural strengths of employees

5. We have long history of proven success’s with our instruments, processes and systems endorsed and used by the worlds most successful organizations

6. We save our clients a lot of mistakes; lost productivity, lost working capital, lost profits

7. We make our clients MONEY


Thank You

www.roihumancapitalsystems.com

Karen [email protected]

Mark [email protected]

mailto:[email protected]

mailto:[email protected]

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ROI - About Us