River Campus Libraries User Centered Design Process Susan Cardinal, Science Libraries David Lindahl, Digital Initiatives
Questions Who is involved in the web design process? Who makes decisions? How do I participate? Where do change requests go?
History Web Working Group
Usability group Design group Three Groups Content group
Usability group Design group Skills and Experience Content group Library science Content Content providers User interfaces Users User interface design Visual design Web standards Technology Usability testing methods
Usability group Design group Roles & Responsibilities Content group Define key tasks Raise issues Manage project Create design iterations and prototypes Respond to issues and test results Manage issue-response process Select appropriate tests to perform Perform tests Report results Manage key-task process
Work Products key tasks test results issue-response designs issues What the user wants to do in the users language. Product that attempts to support users performing key tasks. Test results from Usability group and issues from Content group. Captures test-results and issues, and associates them with appropriate design group responses.
test results Usability group Design group Work Products Content group key tasksissueskey tasks issue-response designs
Design group Work Products Content group issues issue-response designs test results Usability group
User Focus Usability group Design group Content group Highest No other goal than to represent the user. Medium Competes with standards, technology, time and money Medium Competes with exhaustive content, complex tasks GroupUser Focus
Other roles Page Editors Assistant Deans (ADs)
How You Can Participate Share your interests and enthusiasm Join content group Join usability group Send change requests Respond to requests for feedback
Where Change Requests Go Active projects -> content group Inactive projects -> parking lot Third possibility -> DIU selects it as an initiative
River Campus Libraries Questions? Susan Cardinal, Science Libraries David Lindahl, Digital Initiatives