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  • RingCentral Office® End User Onboarding Training Agenda

    RingCentral® University | RingCentral Office® End User Onboarding Training Agenda

    Training Overview If you are an end user, this course will help you get started with using RingCentral. Learn how to activate your RingCentral extension, customize settings, and perform basic operations

    such as call forwarding, enabling and checking voicemail, and scheduling a video meeting.

    Course Objectives

    • Activate your RingCentral extension.

    • Manage extension settings.

    • Download and install the RingCentral Phone, RingCentral Meetings, and RingCentral (Glip) apps.

    • Make and receive calls with the RingCentral Phone app for desktop and mobile.

    • Set up online meetings with the RingCentral app.

    • Use the RingCentral messaging (chat, SMS, fax) options.

    • Utilize Support/Training/Help resources.

    1

  • RingCentral® University | RingCentral Office® End User Onboarding Training Agenda

    Agenda

    • What is RingCentral?

    • Activating Your RingCentral Extension

    • Receiving Your Welcome Email

    • Completing the Express Setup

    • Managing Your Extension Settings

    • Updating User Details

    • Setting up Call Handling Rules

    • Configuring Voicemail

    • Calling from Anywhere

    • Making and Receiving Calls with Your RingCentral Phone

    Option

    • Using the RingCentral Phone Desktop and Mobile

    Applications

    • Conferencing and Collaborating

    • Hosting Online Meetings Using RingCentral Meetings

    • Using RingCentral Audio Conferencing

    • Messaging (Chat, SMS, Fax)

    • Managing Team Messaging Using the RingCentral App (Glip)

    • Sending and Receiving Text Messages

    • Faxing Options in RingCentral

    • Support and Training

    • Using RingCentral Self-Service Resources

    Scope of Training

    Training Delivery Virtual or Onsite

    Duration 1 hour

    Level Basic

    Who should attend First-time end users of RingCentral Office®

    RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. Ringcentral.com RingCentral, Inc. (NYSE: RNG) is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect from any location, on any device, and via any mode. RingCentral provides unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

    RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com ©2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.

    For more information, please contact a sales representative. Visit ringcentral.com/university or call 855-774-2510.

    20191008_IVRA_V1

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