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RINGCENTRAL® UK DATASHEET | RINGCENTRAL MVP® ULTIMATE EDITION 1 Empower your business with messaging, video meetings, calls, and fax from anywhere, on any device. RingCentral MVP provides a complete business communications and collaboration solution that is flexible and completely scalable, so it can grow and adapt to meet your company’s ever-evolving needs. RingCentral MVP® Ultimate edition Use RingCentral MVP Ultimate edition as your unified communications and collaboration solution and enjoy our most comprehensive enterprise-grade feature set: Streamlined communications through a rich set of capabilities Comprehensive integrations with today’s leading business applications Simplified provisioning, activation, and management of global solutions Robust call and user monitoring features Multi-site support for your different branch locations Single Sign-on (SSO) support HD video conferences with up to 200 attendees Use domestic minutes to call within the UK and across 24 countries in the EMEA region 4,000 inclusive minutes/month 2,000 inclusive free-phone inbound minutes/month Real-time analytics and reporting tools Unparalleled ease of use Ultimate mobility and access Voicemail-to-text transcription Enterprise-class security and reliability

RingCentral MVP® Ultimate edition

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RingCentral | RingCentral Office Ultimate DatasheetEmpower your business with messaging, video meetings, calls, and fax from anywhere, on any device. RingCentral MVP provides a complete business communications and collaboration solution that is flexible and completely scalable, so it can grow and adapt to meet your company’s ever-evolving needs.
RingCentral MVP® Ultimate edition
Use RingCentral MVP Ultimate edition as your unified communications and collaboration solution and enjoy our most comprehensive enterprise-grade feature set:
• Streamlined communications through a rich set of
capabilities
applications
global solutions
• Multi-site support for your different branch locations
• Single Sign-on (SSO) support
• HD video conferences with up to 200 attendees
• Use domestic minutes to call within the UK and across 24
countries in the EMEA region
• 4,000 inclusive minutes/month
• Unparalleled ease of use
• Ultimate mobility and access
POWERFUL SCALABILITY AND FLEXIBILITY
cloud-based phone system that provides significant flexibility
in managing your rapidly growing business operations. Our
agile platform-based service facilitates timely and rapid network
and device configuration, automatic product upgrades and
innovations, and flexible monitoring and management tools,
helping ensure that your organisation scales according to the
latest industry trends.
RingCentral’s architecture and processes, and our full-time
security and fraud-prevention department works to ensure the
physical and environmental security of your service 24/7. Enjoy
peace of mind knowing that our distributed network is fully
redundant in every location we serve, providing a truly global
infrastructure that consistently delivers the service continuity
and quality you deserve.
locations create more complex operations with unique
management challenges. RingCentral’s multi-site support
feature gives you the flexibility to manage and support your
branch offices based on their unique operational needs. Use
our centralised web-based dashboard to easily manage all your
users and locations—anytime, anywhere, on any device.
RINGCENTRAL® UK DATASHEET | RINGCENTRAL MVP® ULTIMATE EDITION 3
TEAM COLLABORATION
conferences with up to 200 participants, utilising advanced
collaboration features including screen sharing, web sharing, file
annotation, and more. The RingCentral app provides a single,
unified team workspace that allows your employees to share
conversations, files, tasks, and calendars. Bring internal and
external teams together with real-time text, voice, and video
conferencing and keep projects on track by setting action items
and timelines.
REAL-TIME ANALYTICS
and resolve issues before they can negatively affect your
operations. Our powerful real-time reporting dashboards
represent customisable views of your account’s call
performance and service quality data, providing end-to-end
visibility into your business and network conditions.
COMPREHENSIVE INTEGRATIONS
Built as an open platform from the ground up, RingCentral is
designed to easily integrate your business communications
capabilities with the applications and cloud services your
organisation uses every day. We deliver custom-built
integrations into Salesforce, Google Workspace, Microsoft
products, and many other leading sales, marketing, and CRM
applications. Our Connect Platform allows you to seamlessly
use leading market apps out of the box, while industry-standard
APIs enable your developers to leverage our open platform
architecture to innovate in novel ways, adding value to existing
RINGCENTRAL® UK DATASHEET | RINGCENTRAL MVP® ULTIMATE EDITION 4
ALERT (QOS) AND DEVICE STATUS ALERT
Set up fully customisable rules for automated monitoring
of device registration status. Get alerted via email or the
RingCentral app when issues are detected.
Track online and offline devices in real time. Gain visibility into
device history and unprovisioned devices.
QUALITY OF SERVICE
performance issues with quality of service (QoS) alerts, which
trigger when call quality deviates from the pre-set parameters
for the entire company, individual location, or user group. ISP
device status alerts can also be triggered when devices go
offline. Now admins can resolve problems before they turn
into big issues.
• Cloud-based PBX
• Visual voicemail
• Corporate Directory
• Multi-site support
RingCentral app (mobile)
• Supports Apple Watch (iOS)
• Quality of service (QoS) dashboard of call quality metrics (admin only)
• HD voice-enabled
• Pre-call and active call management
• Voicemail-to-text transcription
• Conferencing
• Host RingCentral Video from mobile devices
• Join RingCentral Video as a participant
• Join now
• Call switch
• Call screening
• Roles and permissions support
• Quick swipe for actions
• Display caller ID on “To” field
Call management
• Return calls with *69
• Presence across multiple devices
Analytics
• Performance Reports: historical data on call history and activities
• RingCentral Live Reports: near real-time data on inbound and outbound calls (additional licence fee applies)
• Meetings dashboard: usage by users, locations, and devices
• Adoption and Usage: gain visibility into RingCentral Message, Video, and Phone usage and adoption across your organisation
• Quality of Service Reports: at-a-glance overview of the global health of the RingCentral system covering users, calls, and meetings
RINGCENTRAL® UK DATASHEET | RINGCENTRAL MVP® ULTIMATE EDITION 6
RingCentral app (desktop)
• Make outbound calls from the desktop app (with direct dial)
• Single Sign-on (SSO) support
• Active call management
• Single view of current call, incoming calls, calls on hold
• Access voicemail and view faxes directly from app
• Voicemail-to-text transcription
• Call screening
• Head-up display (HUD)
• Conferencing
• HD voice enabled
• Integrated with Microsoft Outlook/Office (Windows only)
• Integrated with Mac Address Book/Mac Photo support (Mac only)
• Option to print incoming faxes automatically (Windows only)
• Click-to-call
• Click-to-fax
Internet fax
• Receive faxes as email
• Send faxes using a fax machine with an analogue adapter
• Send and receive faxes from RingCentral mobile and desktop apps
• Send and receive faxes from Microsoft Office
• Online fax archiving
• Third-party integrations
Phone services
• Use domestic minutes to call within the UK and across 24 countries in the EMEA region
• 4,000 domestic outbound minutes
• 2,000 inclusive free-phone inbound
• Directory listings
• International calling minutes bundles
Audio conferencing
• Own unique bridge number and access codes
• Premium audio conference number
• Host controls plus invite with international dial-in
• Local dial-in numbers in over 40 countries
RINGCENTRAL® UK DATASHEET | RINGCENTRAL MVP® ULTIMATE EDITION 7
Video meetings
• Host HD video conferences (up to 200 people per meeting)
• HD audio and video
• Host large meetings (additional licence fee applied)
• Web sharing with advanced annotation features
• Send invitations via text or email
• One-click/tap to connect
• Separate controls for host and host ability to assign
moderators
RingCentral app
• Personal meeting IDs
• Quality of service
• Intuitive host controls (mute/unmute, record, annotation, etc.)
• Screen sharing on iPhone/iPad app from desktop (via
AirPlay)
• Global Office support
• Integration with Outlook, Google Calendar, and iCal
• Microsoft Teams integration
• APIs for scheduling meetings
• APIs for accessing recordings
• Join the audio portion of a RingCentral Video meeting by
VoIP, PSTN, or Call Me
Collaboration
• File sharing
• Screen sharing
• Video conferencing
• Task management
• Image annotation
apps)
584155630 10/2020
RingCentral UK Ltd. 85 Uxbridge Road, 4th Floor, Ealing, London, W5 5TH, UK
© 2020 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.
For more information, please contact one of our solution experts. Visit ringcentral.co.uk or call 0800 098 8136.
RingCentral, Inc. (NYSE: RNG) is a leading provider of unified communications (message, video, phone), customer engagement, and contact centre solutions for businesses worldwide. More flexible and cost-effective than legacy on- premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.
Integrations
• RingCentral for Microsoft Teams
• RingCentral for ServiceNow
• Integration with Box, Dropbox, and Google (via FaxOut)
• Log in with Gmail
HD voice–enabled devices