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RingCentral ® Datasheet | ServiceNow ® RingCentral for ServiceNow ® Optimize your service management experience with the quality RingCentral cloud phone system. Benefits of ServiceNow: True ServiceNow integration empowers your efficiency: • Make or receive calls with your RingCentral solution, directly from your account within ServiceNow. • Reduce the hassle of switching between app and phone with seamless integration between RingCentral and ServiceNow. • Work within your favorite browser on Windows ® and Mac ® ; no software installation required. Enhance personalized interaction with your customers: • Click to dial phone numbers from any ServiceNow customer or account; eliminate misdials and speed up response times. • Automatic customer look-up when a call arrives. • Flexible options to create an incident or a new user when a new number arrives. RingCentral for ServiceNow FAQs: How does the RingCentral for ServiceNow integration app work? • The app runs in your ServiceNow account and uses any RingCentral endpoint (desk phone, RingCentral Mobile ® , RingCentral for Desktop, etc.) for dialing and call handling. • You can click to dial any phone number from a customer or simply use the built-in dial pad to make calls from within ServiceNow. • For incoming calls, the app brings up any matching customer or user record. What do I need to use the RingCentral for ServiceNow integration app? • You must have an existing ServiceNow account, running Windows XP or above or Mac OS X ® Mountain Lion or above. • You must have a RingCentral Office Premium™ or Ultimate™ plan.* • Supported browsers: Chrome™ 30 and above, Firefox ® 25 and above, Safari ® 6.0.5 and above, or Internet Explorer ® 11 and above. KID-10276 11/17 RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com ©2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Ofﬁce, RingCentral Meetings, RingCentral Mobile, and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.

RingCentral for ServiceNow - RingCentral App Gallery® Datasheet ServiceNow ® RingCentral for ServiceNow® Optimize your service management experience with the quality RingCentral

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Text of RingCentral for ServiceNow - RingCentral App Gallery® Datasheet ServiceNow ® RingCentral for...

RingCentral® Datasheet | ServiceNow®

RingCentral for ServiceNow®

Optimize your service management experience with the quality RingCentral cloud phone system.

Benefits of ServiceNow:True ServiceNow integration empowers your efficiency:

• Make or receive calls with your RingCentral solution, directly from your account within ServiceNow.

• Reduce the hassle of switching between app and phone with seamless integration between RingCentral and ServiceNow.

• Work within your favorite browser on Windows® and Mac®; no software installation required.

Enhance personalized interaction with your customers:

• Click to dial phone numbers from any ServiceNow customer or account; eliminate misdials and speed up response times.

• Automatic customer look-up when a call arrives.

• Flexible options to create an incident or a new user when a new number arrives.

RingCentral for ServiceNow FAQs:How does the RingCentral for ServiceNow integration app work?

• The app runs in your ServiceNow account and uses any RingCentral endpoint (desk phone, RingCentral Mobile®, RingCentral for Desktop, etc.) for dialing and call handling.

• You can click to dial any phone number from a customer or simply use the built-in dial pad to make calls from within ServiceNow.

• For incoming calls, the app brings up any matching customer or user record.

What do I need to use the RingCentral for ServiceNow integration app?

• You must have an existing ServiceNow account, running Windows XP or above or Mac OS X® Mountain Lion or above.

• You must have a RingCentral Office Premium™ or Ultimate™ plan.*

• Supported browsers: Chrome™ 30 and above, Firefox® 25 and above, Safari® 6.0.5 and above, or Internet Explorer® 11 and above.

KID-10276 11/17

RingCentral, Inc. 20 Davis Drive, Belmont, CA 94002. ringcentral.com

©2017 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Meetings, RingCentral Mobile, and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners.