RingCentral Datasheet | ServiceNow
RingCentral for ServiceNowOptimize your service management
experience with the quality RingCentral cloud phone system.
Benefits of ServiceNow:True ServiceNow integration empowers your
Make or receive calls with your RingCentral solution, directly
from your account within ServiceNow.
Reduce the hassle of switching between app and phone with
seamless integration between RingCentral and ServiceNow.
Work within your favorite browser on Windows and Mac; no
software installation required.
Enhance personalized interaction with your customers:
Click to dial phone numbers from any ServiceNow customer or
account; eliminate misdials and speed up response times.
Automatic customer look-up when a call arrives.
Flexible options to create an incident or a new user when a new
RingCentral for ServiceNow FAQs:How does the RingCentral for
ServiceNow integration app work?
The app runs in your ServiceNow account and uses any RingCentral
endpoint (desk phone, RingCentral Mobile, RingCentral for Desktop,
etc.) for dialing and call handling.
You can click to dial any phone number from a customer or simply
use the built-in dial pad to make calls from within ServiceNow.
For incoming calls, the app brings up any matching customer or
What do I need to use the RingCentral for ServiceNow integration
You must have an existing ServiceNow account, running Windows XP
or above or Mac OS X Mountain Lion or above.
You must have a RingCentral Office Premium or Ultimate
Supported browsers: Chrome 30 and above, Firefox 25 and above,
Safari 6.0.5 and above, or Internet Explorer 11 and above.
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