RingCentral App QuickStart Guide...The RingCentral mobile app provides an intuitive, unified experience that lets you call, message, and meet wherever you are. Compatible with company

RingCentral® App QuickStart Guide

Advanced team productivity hub keeps your teams connected with everything needed in one place: phone calls, video meetings, team chat, calendar and more.

RingCentral App | QuickStart Guide | Table of Contents

Contents

2 Overview

2 Call, Message, and Meet Seamlessly

2 Integrated Communications—Anytime, Anywhere

2 Cloud PBX: Enterprise-Grade Calling Capability

3 Team Collaboration: Messing, File Sharing, and Tasks

3 Online Meetings: Video Conferencing, Scree Sharing, and More

3 Integrated with Hundreds of Business Apps

4 RingCentral Mobile App

4 Do Business Anywhere You Go

4 Team Collaboration: Messaging with File Sharing and Shared Tasks

5 Online Meetings: a Complete Video Collaboration System

5 Learn More About RingCentral Unified Communication Apps

6 Download and Install RingCentral App on Windows,

Mac, iOS or Android

6 For Windows

6 For Mac

7 For Android Mobile

7 Fo r i OS M o b i l e

1

8 Login and Tour RingCentral App

8 Login to RingCentral App

9 RingCentral Product Tour—Welcome

10 Invite People

11 Start a Chat

12 Create Teams

13 You’re Ready to Go

14 Update Account Settings

15 Share a File

16 Create a Task

17 Make a Note to Yourself

18 Set Availability Status

19 Send New Message

20 View Company Directory

21 View Team Conversation Settings

22 Start a Conference

23 Access Dashboard, Tasks, Calendar, and More Actions

24 RingCentral App Product Help

RingCentral App | QuickStart Guide | Overview

2

Overview

Call, Message, and Meet Seamlessly

The RingCentral app's intuitive and unified user interface allows you to seamlessly transition between phone calls, video meetings, and team chat without

losing track of what you’re working on. Less toggling between communications applications and solutions means your projects move forward, your teams

stay connected, and your productivity increases.

Integrated Communications—Anytime, Anywhere

The RingCentral mobile app provides an intuitive, unified experience that lets you call, message, and meet wherever you are. Compatible with company-

issued devices or bring-your-own-device smartphones, RingCentral’s unified application enables you to seamlessly make calls, check voicemail messages,

and connect and collaborate with teams through integrated team messaging and online meetings.

Cloud PBX: Enterprise-Grade Calling Capability

RingCentral provides advanced calling capabilities globally, with service in over

100 countries. Enjoy a reliable and high-quality phone service that keeps your

data available and secure through our highly encrypted and redundant data

networks, all within one unified communications application.

Enjoy unlimited calling in the US and Canada.

Access advanced call options like Call Park, Call Flip, and more.

Route calls efficiently with a multi-level auto attendant.


3

Team Collaboration: Messaging, File Sharing, and Tasks

Getting work done together has never been so fast and easy. With the RingCentral

app's built-in team messaging and collaboration capabilities, you can streamline

your business workflows in one solution. This means fewer meetings, quicker

decisions, and more productivity.

Create teams for projects, specific topics, or departments.

Share links and files with no size limits.

Easily invite guests for free.

Online Meetings: Video Conferencing, Screen Sharing, and More

Increase customer engagement, improve team productivity and collaboration, and cut travel costs with integrated online meetings. Begin or join online meetings directly from the RingCentral app and start enjoying powerful online video collaboration.

Hold online meetings with HD video quality for up to 500 participants.

Join audio through your computer or dial in using domestic and global numbers.

Share screens and use a digital whiteboard for more agile and powerful collaboration.

Integrated with Hundreds of Business Apps

RingCentral offers out-of-the box integration with best-in-class third-party business applications that enable you to streamline your workflows..

Shorten sales cycles with popular CRM integrations such as Salesforce®.

Enhance delivery of customer support with Zendesk® and ServiceNow®.

Boost user efficiency with cloud file sharing services such as OneDrive® and Google Drive™.

https://www.ringcentral.com/apps/


4

RingCentral Mobile App

The RingCentral mobile app provides an intuitive, unified experience that lets you call, message, and meet wherever you are. Compatible with company-issued devices or bring-your-own-device smartphones, RingCentral’s unified application enables you to seamlessly make calls, check voicemail messages, and connect and collaborate with teams through integrated team messaging and online meetings.

Do Business Anywhere You Go

Dropping, missing, or incorrectly routing a call can mean decreased

team efficiency, lost revenue, and a missed opportunity to gain and

retain customer trust. In a single tap, RingCentral allows you to connect

to team members, customers, and vendors easier than ever before.

Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax.

Customize settings and notifications, such as office hours and ringtones.

Route calls with advanced call controls, such as call flip, switch, transfer, and park.

Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call.

Team Collaboration: Messaging with File Sharing and Shared Tasks

Stay up to date and productive while on the go. RingCentral’s built-

in team messaging and collaboration capabilities streamline your

business workflows. This means fewer meetings, quicker decisions,

and more productivity.

Chat with colleagues and clients in real time.

Link and file sharing with no size or storage limits.

Create teams for projects, specific topics, or departments.

Free and simple guest sign-ups.


5

Online Meetings: a Complete Video Collaboration Solution

Increase customer engagement and drive productivity with

RingCentral’s powerful audio and video collaboration capabilities

right on your mobile device. Connect to audio with smartphone

data or your mobile carrier. Start or join a virtual meeting in a single

tap from anywhere in the world.

Enjoy HD quality video meetings for up to 500 participants.

Share screens and content in a meeting.

Get more control over meetings with advanced in-meeting

host and attendee features.

Learn More About RingCentral Unified Communications Apps

RingCentral Phone™ for desktop | RingCentral Meetings™

https://www.ringcentral.com/desktop-app.htmlhttps://www.ringcentral.com/online-meetings/overview.html


6

Download and Install RingCentral App on Windows, Mac, iOS or Android Mobile

1. Go to the RingCentral Downloads page.

2. Click on the download link for your computer's operating system.

For Windows:

Download for PC - 64 Bit

Download for PC - 32 Bit

For Mac:

Download for MAC

Download for iOS

For Android:

Download for Android

If you are an Account Administrator, you may click on the following links:

For Windows:

Download for PC - 64 Bit MSI

Download for PC - 32 Bit MSI

3. Wait until the download finishes.

Once the download is done, Run the installation file.

When the installation is done, you will see the RingCentral App's icon on your dock or system tray.

See Also:

RingCentral App - Links

https://support.ringcentral.com/s/download?language=en_UShttps://downloads.ringcentral.com/glip/rc/GlipForWindows64https://downloads.ringcentral.com/glip/rc/GlipForWindows32https://downloads.ringcentral.com/glip/rc/GlipForMachttps://ringcentral.onelink.me/IKAo/79e4d184https://ringcentral.onelink.me/IKAo/79e4d184https://ringcentral.onelink.me/IKAo/79e4d184https://downloads.ringcentral.com/glip/rc/GlipForWindows64MSIhttps://downloads.ringcentral.com/glip/rc/GlipForWindows32MSIhttps://support.ringcentral.com/s/article/8512?language=en_US


7

1. Visit the Google Play Store at this link.

2. Install the RingCentral App on your Android

mobile device.

1. Visit the Apple App Store at this link.

iPhone

iPad

2. Install RingCentral App

on iOS mobile device.

For Android Mobile: For iOS Mobile:

https://play.google.com/store/apps/details?id=com.glip.mobilehttps://apps.apple.com/us/app/ringcentral/id715886894


8

Login and Tour RingCentral App

Click the RingCentral App's icon on your

dock or system tray and login with your

credentials.

Login to RingCentral App


9

After you login and click the RingCentral App icon, the application opens to the Welcome screen. Your user name is highlighted.

RingCentral App Product Tour—Welcome


10

Click the + sign next to the People icon to invite coworkers and guests to register and begin using the RingCentral app.

RingCentral App Product Tour—Invite People


11

Enter text in the Message window to start a chat with other registered users. You can share files, create tasks, and send emojis and gifs.

RingCentral App Product Tour—Start a Chat


12

Teams in the RingCentral app is a powerful tool for managing projects and keeping everyone involved up-to-date.

RingCentral App Product Tour—Create Teams


13

Start by inviting colleagues to register and begin using RingCentral app.

RingCentral App Product Tour—You’re Ready to Go


14

It’s important to update your account settings. The orange bar will remain until your updates are entered.

RingCentral App Product Tour—Update Account Settings


15

RingCentral App Product Tour—Share a File

Click the Paperclip icon to start sharing files.


16

RingCentral App Product Tour—Create a Task

Click the Checkmark icon to create a task.


17

RingCentral App Product Tour—Make a Note to Yourself

Click the Note icon to make a new Note to yourself.


18

RingCentral App Product Tour—Set Availability Status

Click and then click Available to set your availability status.


19

RingCentral App Product Tour—Send New Message

Click the + sign on the Administration page to Send New Message, Create Team, or Invite New User to a team or to register.


20

RingCentral App Product Tour—View Company Directory

Click People to view the Company Directory and invite a few people to start a conversation via email


21

RingCentral App Product Tour—View Team Conversation Settings

Click the Gear icon next to Team New Company to view the conversation settings for your team.


22

RingCentral App Product Tour—Start a Conference

Click the Video icon next to Team New Company to start a video conference with your team.


23

RingCentral App Product Tour—Access Dashboard, Tasks, Calendar, Files, and More Actions

Click the Dashboard icon to see your weekly calendar and your next tasks. Click the Tasks icon to see everything

that needs to be done across all your projects. Click the Calendar icon to see all project due dates. Click any date

displayed on the calendar to create a task due on that day. Click the Files icon to see all shared project files. Drag a file

from your desktop to this page to upload it. Click the Kebab icon to select either Links, Notes, or Integrations with your

RingCentral app.


24

RingCentral App Product Help

Five Quick Tips for Beginners RingCentral App: Preparing for Deployment Why Should I Use RingCentral App?

Getting Started

RingCentral App Overview

Logging in using your RingCentral Credentials

Interface Overview

Managing Projects

Mobile for Android | iOS

RingCentral App Phone

Plans Comparison

Bookmarks

Interactive Viewer

Note Viewer

Calling

Telephony Overview

Make a call with RingCentral App

Telephony Service Desktop | Mobile

Messaging

Adding Co-Workers & Guests

Teams and Groups

Conversation Streams

Composing Messages

@Mentions

Slash Commands

Video Chat

Bookmarks

Interactive Viewer

Note Viewer

©2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners. PDOC—XXXX July 2019
https://youtu.be/cGPJA3pDV6ohttps://success.ringcentral.com/articles/RC_Knowledge_Article/8512https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8617https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8269https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8286https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8261https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/9394https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8552https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8504https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/10153https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8507https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8508https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/10042https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8811https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/10041https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/10043https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8279https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8266https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8267https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8287https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8502https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8889https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8505https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/10153https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8507https://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/8508https://support.ringcentral.com/s/rcu?language=en_US

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