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RingCentral ® App QuickStart Guide Advanced team productivity hub keeps your teams connected with everything needed in one place: phone calls, video meetings, team chat, calendar and more.

RingCentral App QuickStart Guide...The RingCentral mobile app provides an intuitive, unified experience that lets you call, message, and meet wherever you are. Compatible with company

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  • RingCentral® App QuickStart Guide

    Advanced team productivity hub keeps your teams connected with everything needed in one place: phone calls, video meetings, team chat, calendar and more.

  • RingCentral App | QuickStart Guide | Table of Contents

    Contents

    2 Overview

    2 Call, Message, and Meet Seamlessly

    2 Integrated Communications—Anytime, Anywhere

    2 Cloud PBX: Enterprise-Grade Calling Capability

    3 Team Collaboration: Messing, File Sharing, and Tasks

    3 Online Meetings: Video Conferencing, Scree Sharing, and More

    3 Integrated with Hundreds of Business Apps

    4 RingCentral Mobile App

    4 Do Business Anywhere You Go

    4 Team Collaboration: Messaging with File Sharing and Shared Tasks

    5 Online Meetings: a Complete Video Collaboration System

    5 Learn More About RingCentral Unified Communication Apps

    6 Download and Install RingCentral App on Windows,

    Mac, iOS or Android

    6 For Windows

    6 For Mac

    7 For Android Mobile

    7 Fo r i OS M o b i l e

    1

    8 Login and Tour RingCentral App

    8 Login to RingCentral App

    9 RingCentral Product Tour—Welcome

    10 Invite People

    11 Start a Chat

    12 Create Teams

    13 You’re Ready to Go

    14 Update Account Settings

    15 Share a File

    16 Create a Task

    17 Make a Note to Yourself

    18 Set Availability Status

    19 Send New Message

    20 View Company Directory

    21 View Team Conversation Settings

    22 Start a Conference

    23 Access Dashboard, Tasks, Calendar, and More Actions

    24 RingCentral App Product Help

  • RingCentral App | QuickStart Guide | Overview

    2

    Overview

    Call, Message, and Meet Seamlessly

    The RingCentral app's intuitive and unified user interface allows you to seamlessly transition between phone calls, video meetings, and team chat without

    losing track of what you’re working on. Less toggling between communications applications and solutions means your projects move forward, your teams

    stay connected, and your productivity increases.

    Integrated Communications—Anytime, Anywhere

    The RingCentral mobile app provides an intuitive, unified experience that lets you call, message, and meet wherever you are. Compatible with company-

    issued devices or bring-your-own-device smartphones, RingCentral’s unified application enables you to seamlessly make calls, check voicemail messages,

    and connect and collaborate with teams through integrated team messaging and online meetings.

    Cloud PBX: Enterprise-Grade Calling Capability

    RingCentral provides advanced calling capabilities globally, with service in over

    100 countries. Enjoy a reliable and high-quality phone service that keeps your

    data available and secure through our highly encrypted and redundant data

    networks, all within one unified communications application.

    Enjoy unlimited calling in the US and Canada.

    Access advanced call options like Call Park, Call Flip, and more.

    Route calls efficiently with a multi-level auto attendant.

  • RingCentral App | QuickStart Guide | Overview

    3

    Team Collaboration: Messaging, File Sharing, and Tasks

    Getting work done together has never been so fast and easy. With the RingCentral

    app's built-in team messaging and collaboration capabilities, you can streamline

    your business workflows in one solution. This means fewer meetings, quicker

    decisions, and more productivity.

    Create teams for projects, specific topics, or departments.

    Share links and files with no size limits.

    Easily invite guests for free.

    Online Meetings: Video Conferencing, Screen Sharing, and More

    Increase customer engagement, improve team productivity and collaboration, and cut travel costs with integrated online meetings. Begin or join online meetings directly from the RingCentral app and start enjoying powerful online video collaboration.

    Hold online meetings with HD video quality for up to 500 participants.

    Join audio through your computer or dial in using domestic and global numbers.

    Share screens and use a digital whiteboard for more agile and powerful collaboration.

    Integrated with Hundreds of Business Apps

    RingCentral offers out-of-the box integration with best-in-class third-party business applications that enable you to streamline your workflows..

    Shorten sales cycles with popular CRM integrations such as Salesforce®.

    Enhance delivery of customer support with Zendesk® and ServiceNow®.

    Boost user efficiency with cloud file sharing services such as OneDrive® and Google Drive™.

    https://www.ringcentral.com/apps/

  • RingCentral App | QuickStart Guide | Overview

    4

    RingCentral Mobile App

    The RingCentral mobile app provides an intuitive, unified experience that lets you call, message, and meet wherever you are. Compatible with company-issued devices or bring-your-own-device smartphones, RingCentral’s unified application enables you to seamlessly make calls, check voicemail messages, and connect and collaborate with teams through integrated team messaging and online meetings.

    Do Business Anywhere You Go

    Dropping, missing, or incorrectly routing a call can mean decreased

    team efficiency, lost revenue, and a missed opportunity to gain and

    retain customer trust. In a single tap, RingCentral allows you to connect

    to team members, customers, and vendors easier than ever before.

    Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax.

    Customize settings and notifications, such as office hours and ringtones.

    Route calls with advanced call controls, such as call flip, switch, transfer, and park.

    Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call.

    Team Collaboration: Messaging with File Sharing and Shared Tasks

    Stay up to date and productive while on the go. RingCentral’s built-

    in team messaging and collaboration capabilities streamline your

    business workflows. This means fewer meetings, quicker decisions,

    and more productivity.

    Chat with colleagues and clients in real time.

    Link and file sharing with no size or storage limits.

    Create teams for projects, specific topics, or departments.

    Free and simple guest sign-ups.

  • RingCentral App | QuickStart Guide | Overview

    5

    Online Meetings: a Complete Video Collaboration Solution

    Increase customer engagement and drive productivity with

    RingCentral’s powerful audio and video collaboration capabilities

    right on your mobile device. Connect to audio with smartphone

    data or your mobile carrier. Start or join a virtual meeting in a single

    tap from anywhere in the world.

    Enjoy HD quality video meetings for up to 500 participants.

    Share screens and content in a meeting.

    Get more control over meetings with advanced in-meeting

    host and attendee features.

    Learn More About RingCentral Unified Communications Apps

    RingCentral Phone™ for desktop | RingCentral Meetings™

    https://www.ringcentral.com/desktop-app.htmlhttps://www.ringcentral.com/online-meetings/overview.html

  • RingCentral App | QuickStart Guide | Overview

    6

    Download and Install RingCentral App on Windows, Mac, iOS or Android Mobile

    1. Go to the RingCentral Downloads page.

    2. Click on the download link for your computer's operating system.

    For Windows:

    Download for PC - 64 Bit

    Download for PC - 32 Bit

    For Mac:

    Download for MAC

    Download for iOS

    For Android:

    Download for Android

    If you are an Account Administrator, you may click on the following links:

    For Windows:

    Download for PC - 64 Bit MSI

    Download for PC - 32 Bit MSI

    3. Wait until the download finishes.

    Once the download is done, Run the installation file.

    When the installation is done, you will see the RingCentral App's icon on your dock or system tray.

    See Also:

    RingCentral App - Links

    https://support.ringcentral.com/s/download?language=en_UShttps://downloads.ringcentral.com/glip/rc/GlipForWindows64https://downloads.ringcentral.com/glip/rc/GlipForWindows32https://downloads.ringcentral.com/glip/rc/GlipForMachttps://ringcentral.onelink.me/IKAo/79e4d184https://ringcentral.onelink.me/IKAo/79e4d184https://ringcentral.onelink.me/IKAo/79e4d184https://downloads.ringcentral.com/glip/rc/GlipForWindows64MSIhttps://downloads.ringcentral.com/glip/rc/GlipForWindows32MSIhttps://support.ringcentral.com/s/article/8512?language=en_US

  • RingCentral App | QuickStart Guide | Overview

    7

    1. Visit the Google Play Store at this link.

    2. Install the RingCentral App on your Android

    mobile device.

    1. Visit the Apple App Store at this link.

    iPhone

    iPad

    2. Install RingCentral App

    on iOS mobile device.

    For Android Mobile: For iOS Mobile:

    https://play.google.com/store/apps/details?id=com.glip.mobilehttps://apps.apple.com/us/app/ringcentral/id715886894

  • RingCentral App | QuickStart Guide | Overview

    8

    Login and Tour RingCentral App

    Click the RingCentral App's icon on your

    dock or system tray and login with your

    credentials.

    Login to RingCentral App

  • RingCentral App | QuickStart Guide | Overview

    9

    After you login and click the RingCentral App icon, the application opens to the Welcome screen. Your user name is highlighted.

    RingCentral App Product Tour—Welcome

  • RingCentral App | QuickStart Guide | Overview

    10

    Click the + sign next to the People icon to invite coworkers and guests to register and begin using the RingCentral app.

    RingCentral App Product Tour—Invite People

  • RingCentral App | QuickStart Guide | Overview

    11

    Enter text in the Message window to start a chat with other registered users. You can share files, create tasks, and send emojis and gifs.

    RingCentral App Product Tour—Start a Chat

  • RingCentral App | QuickStart Guide | Overview

    12

    Teams in the RingCentral app is a powerful tool for managing projects and keeping everyone involved up-to-date.

    RingCentral App Product Tour—Create Teams

  • RingCentral App | QuickStart Guide | Overview

    13

    Start by inviting colleagues to register and begin using RingCentral app.

    RingCentral App Product Tour—You’re Ready to Go

  • RingCentral App | QuickStart Guide | Overview

    14

    It’s important to update your account settings. The orange bar will remain until your updates are entered.

    RingCentral App Product Tour—Update Account Settings

  • RingCentral App | QuickStart Guide | Overview

    15

    RingCentral App Product Tour—Share a File

    Click the Paperclip icon to start sharing files.

  • RingCentral App | QuickStart Guide | Overview

    16

    RingCentral App Product Tour—Create a Task

    Click the Checkmark icon to create a task.

  • RingCentral App | QuickStart Guide | Overview

    17

    RingCentral App Product Tour—Make a Note to Yourself

    Click the Note icon to make a new Note to yourself.

  • RingCentral App | QuickStart Guide | Overview

    18

    RingCentral App Product Tour—Set Availability Status

    Click and then click Available to set your availability status.

  • RingCentral App | QuickStart Guide | Overview

    19

    RingCentral App Product Tour—Send New Message

    Click the + sign on the Administration page to Send New Message, Create Team, or Invite New User to a team or to register.

  • RingCentral App | QuickStart Guide | Overview

    20

    RingCentral App Product Tour—View Company Directory

    Click People to view the Company Directory and invite a few people to start a conversation via email

  • RingCentral App | QuickStart Guide | Overview

    21

    RingCentral App Product Tour—View Team Conversation Settings

    Click the Gear icon next to Team New Company to view the conversation settings for your team.

  • RingCentral App | QuickStart Guide | Overview

    22

    RingCentral App Product Tour—Start a Conference

    Click the Video icon next to Team New Company to start a video conference with your team.

  • RingCentral App | QuickStart Guide | Overview

    23

    RingCentral App Product Tour—Access Dashboard, Tasks, Calendar, Files, and More Actions

    Click the Dashboard icon to see your weekly calendar and your next tasks. Click the Tasks icon to see everything

    that needs to be done across all your projects. Click the Calendar icon to see all project due dates. Click any date

    displayed on the calendar to create a task due on that day. Click the Files icon to see all shared project files. Drag a file

    from your desktop to this page to upload it. Click the Kebab icon to select either Links, Notes, or Integrations with your

    RingCentral app.

  • RingCentral App | QuickStart Guide | Overview

    24

    RingCentral App Product Help

    Five Quick Tips for Beginners RingCentral App: Preparing for Deployment Why Should I Use RingCentral App?

    Getting Started

    RingCentral App Overview

    Logging in using your RingCentral Credentials

    Interface Overview

    Managing Projects

    Mobile for Android | iOS

    RingCentral App Phone

    Plans Comparison

    Bookmarks

    Interactive Viewer

    Note Viewer

    Calling

    Telephony Overview

    Make a call with RingCentral App

    Telephony Service Desktop | Mobile

    Messaging

    Adding Co-Workers & Guests

    Teams and Groups

    Conversation Streams

    Composing Messages

    @Mentions

    Slash Commands

    Video Chat

    Bookmarks

    Interactive Viewer

    Note Viewer

    ©2019 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Office, RingCentral Meetings, and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners. PDOC—XXXX July 2019

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