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© BestWork DATA, LLC 2012
Right person-right jobHow Do You Know?
Photograph byAnnie Liebowitz
Wilt Chamberlain & Willie Shoemaker
Monday, January 21, 2013
© BestWork DATA, LLC 2012
Businesses have two kinds of problems.
SYSTEMS PEOPLE
•Objective Data•Quantified Data•Common Terminology
•Observation•Opinion•Emotion
Systems problems are easier to solve because you have better information.
Monday, January 21, 2013
© BestWork DATA, LLC 2012
For hundreds of years, job performance has been understood through this model.
ExperienceSkills
Education
AttitudeValues
Motivation
Monday, January 21, 2013
© BestWork DATA, LLC 2012
If experience and skills were good, motivation seemed to be the answer to performance questions.
ExperienceSkills
Education
AttitudeValues
Motivation
?
Monday, January 21, 2013
© BestWork DATA, LLC 2012
If employees were motivated, training seemed to be the answer.
ExperienceSkills
Education
AttitudeValues
Motivation
?
Monday, January 21, 2013
© BestWork DATA, LLC 2012
EducationSkills
Experience
AttitudeValues
Motivation
Cognitive Abilities &
PersonalityTraits
In the 90’s, research using new assessment technology revealed a far more effective and practical model.
• Information Processing• Interaction with Others• Job Behaviors
Monday, January 21, 2013
© BestWork DATA, LLC 2012
EducationSkills
Experience
AttitudeValues
Motivation
Cognitive Abilities &
PersonalityTraits
With this model, managers can understand what can be changed in employee performance.
Can be encouraged by managers & environment
Can be developed throughtraining & experience
Essentially stable, as measuredwith current technology
Monday, January 21, 2013
© BestWork DATA, LLC 2012
How important is matching cognitive abilities and personality traits to the job?
Poor matches NEVER reach adequate performance.
Monday, January 21, 2013
© BestWork DATA, LLC 2012
“You can’t train your way out of a bad hiring decision.”
- Chuck Russell
Monday, January 21, 2013
© BestWork DATA, LLC 2012
• Leadership• Strategic Vision• Decision Making• Creativity• Sense of Urgency• Driving for Results• Developing Others
• Teamwork• Communication• Closing Sales• Customer Focus• Problem Solving• Planning• Attention to Detail
Cognitive & personality traits translate into business competencies and job behaviors.
If it depends upon how people think, learn or behave, it depends upon what BestWork measures.
Monday, January 21, 2013
© BestWork DATA, LLC 2012
Businesses have 3 opportunities to impact the job performance of their people.
Screening out bad hires is the least expensive and most effective way to impact job performance.
3.
2.
1.
TrainingCoaching
Changing the Job
Screening OutBad Hires
Screening OutBad Hires
Turnover$
$$$$$$
$$$$$$$$$$$$$$$
Monday, January 21, 2013
© BestWork DATA, LLC 2012
The degree to which an employee’s strengths do not fit the ones needed for the job creates a gap in performance which you must fill with training, coaching, or changes in the job itself.
LOWEST LOW LOW MID HIGH MID HIGH HIGHEST
JOB BEHAVIOR
Job BStrength Needed
•Training•Coaching•Job Changes
Monday, January 21, 2013
© BestWork DATA, LLC 2012
Expensive Hiring Myths
✤Interviewing time is cheap.✤Smart people can do anything.✤Interviews are as good as tests.✤Experience outweighs traits & abilities.
Monday, January 21, 2013
© BestWork DATA, LLC 2012
OOPS
OOPS
OOPS
OKOK
OK
OK
OKOK
OK
OK
The Population of Candidates
Star Performers - Adequate Performers - Poor Performers
Monday, January 21, 2013
© BestWork DATA, LLC 2012
OOPS
OOPS
OOPS
OKOK
OK
OK
OKOK
OK
OK
If you first screen out the Poor Performers…
You make better hires regardless of interviews, resumés or references.
Monday, January 21, 2013
© BestWork DATA, LLC 2012
To select the right people,You must first and most importantlyScreen out the wrong people.
© Wolfwurks, LLC 2010
Monday, January 21, 2013
© BestWork DATA, LLC 2012
2 Options$495
Screen
Unlimited Annual Site License• 6 Job Reports• Interview Questions• Branded Landing Page
$1995 Unlimited Annual Site License• 15 Job Reports• Interview Questions (Sales, Management, Standard)• Onboarding, Training, Management• Performance Troubleshooting• Branded Landing Page
Monday, January 21, 2013
© BestWork DATA, LLC 2012
InterviewQuestionsJob Reports
Executive Coaching
Direct Benefits Special ProgramScreening & Selection Reports
•Persuasive Sales•Management•Customer Service•Financial Role•Administration• IT Role•General
Job Reports
Annual Unlimited Site License$495
Monday, January 21, 2013
© BestWork DATA, LLC 2012
Direct Benefits Special Program - Option ABestWork DATA Premium Selection Program
Annual Unlimited Site License - $1995
Quick Screen Charts
StrengthsCharts
InterviewQuestions
Job Reports
OnboardingKeys
CareerPath
TrainingCoach
My Manager
Working With Me
ManagerSelf Coach
Management ReportsCommunication
Management Troubleshooter
SalesTroubleshooter
• Persuasive Sales• Management• Customer Service• Financial Role• Administration• Sales Manager• IT Role• Project Manager• Marketing• Human Resources• Technical• Production• Supervisor• Driver• General
Job Reports
Manage Me
Monday, January 21, 2013