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RFID in Colmobil · RFID in Colmobil “The Challenge” ... • On-line interface to SAP-CRM and SAP-DBM • Automated customer reception process initiation upon entry event at the

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RFID in Colmobil“The Challenge”

Gil Katz, [email protected]

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Agenda

• What is Colmobil• The challenges :

1. Find a needle in a haystack2. Through the gate3. Is my car ready?4. Welcome back dear customer

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Colmobil’s IDPrivately owned by Harlap familyEstablished 1936

Colmobil is the largest vehicle importer in terms of revenue an 2nd in terms of number of

passenger vehicle sales.Colmobil’s market share is approx. 20%

Dun & Bradstreet rated Colmobil the No. 1 vehicle importer and 15th

in commerce and services in Israel

In the year 2000, Daimler Chrysler Financial Services and Colmobil established “DebisIsrael” (60%:40%). Colmobil Owns an insurance agency “Colbituach” specializing in vehicle insurance

The group is the sole importer and distributer of :

Mercedes Benz (1963) Mitsubishi (1988) Hyundai (1994)

Mitsubishi Fuso (2007)

770 direct employees,Approx. 1500 in dealerships

39 showrooms ,86 service centers

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Challenge No. 1: “Find a needle in a haystack”• 35,000-45,000 new vehicles are imported annually by Colmobil• Long term storage in Eilat and Ashdod sea ports• Co-location storage with other importers • 40,000 new vehicles in Eilat sea port

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Challenge No. 1: “Find a needle in a haystack”

• VIN – Vehicle Identification Number• New vehicle sales process is VIN based• VIN accessibility is limited

– Temporary solution : printed Barcode on A4 Paper

– Problem : printing fades in the Sun

• The Challenge :– Find a specific, VIN identified vehicle in a

40,000 spaces parking lot !

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Challenge No. 1: the solution

• Scanning barcode and RFID tag and linking them to VIN in Colmobil’sdatabase.

• RFID tag is scanned and location code is keyed in on arrival to the storage area .

• Tagging new “off the ship”vehicle with a ¾”by 4” RFID tag

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Challenge No. 1: solution for techies

• Hardware :– Intermec handheld CN3 computer – IP30 UHF RFID reader attachment – Coupled with Symbol LS-2208 barcode scanner

• Software : – Microsoft Windows Mobile 6 Operating System– Microsoft Internet Explorer for User Interface– Front end application developed with SAP Web Dynpro– Server side application developed for SAP-Portal

• Communication :– GPRS cellular VPN

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Challenge No. 2 : “Through the gate”• New vehicle transfer from port to Colmobil’s storage is heavily

controlled and documented :• Import permit• Customs release• Maritime Shipping manifest• Shipment order• Port gate pass

• The documents are manually compared with the VIN and verified at the port gate

• The Challenge :– Reduce time, risk and complexity at the gate

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Challenge No. 2: the solution

• RFID scanners will be mounted on two 6 meter high poles located on both sides of the exit gate.

• Continuous scan of a full truck driving through the gate• On-line communication to the port gate’s systems• Electronic verification of documents vs. truck load.

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Challenge No. 3 : “Is my car ready?”

• The Challenge :– Vehicle tracking in the pre-delivery inspection (PDI) process

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Challenge No. 3: the solution

• RFID scanning gate at the PDI entrance gate• RFID scanning gates between work areas• Handheld RFID scanners for parking lot location

management and stock auditing

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Challenge No. 4 : “Welcome back dear customer”

• 5 service shops, 4 more in construction• Improve and personalize customer

experience in the shop• Control entry and exit of vehicle for anti-theft

purposes.

• The Challenge :– Personalize the reception of the customer

upon arrival– Automate the gate pass at exit

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Challenge No. 4: the solution

• RFID scanning gates at entry and exit gates• On-line interface to SAP-CRM and SAP-DBM • Automated customer reception process initiation upon entry

event at the gate• Automated exit gate pass at process completion