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OVERVIEW STATUS REPORT AUGUST 2016
Colleagues -
I am pleased to share the August 2016 reTHINK PSU status report Importantly the projects and initiatives are aligned with PSUrsquos strategic plan
Highlights bull For Flexible Degrees - 15 active projectsZRUNFRQWLQXHVRQWKHUHFHQWOVHOHFWHGSURMHFWVLQFOXGLQJ2QOLQHDWD$QDOWLFVampHUWLiquestFDWH2QOLQH06
LQOREDO6XSSOampKDLQ0DQDJHPHQW2QOLQH(QJOLVK0DMRU0LQRUUDGXDWHampHUWLiquestFDWHLQ$SSOLHGHPRJUDSKDQGWKH2QOLQHDFKHORUVLQ6RFLDORUN
bull The Academic amp Career Advising project team has had a busy summer listening to and learning from students advisors faculty and staff through several surveys and a day-long engagement session They will soon hold community sessions with advisors faculty staff and students for feedback on preliminary service model concepts
bull The Interactive Degree Maps SURMHFWiquestQLVKHGLWVLVFRYHUDQGHVLJQSKDVHVFXOPLQDWLQJLQDSRUWIROLRRISRVVLEOHSURMHFWVGHVFULEHGLQDGHWDLOHGreport
bull The Redesign MyPSUSURMHFWDOVRiquestQLVKHGLWVLVFRYHUDQGHVLJQSKDVHVDQGLVLQWKHSURFHVVRIiquestQDOL]LQJLWVUHFRPPHQGDWLRQVWRWKHFDPSXVIRUnext steps
bull In the Coordinated Service Network 9 cases have been open and closed across service units
bull Completed projects7KH([FHVVLYHampUHGLWVSURMHFWOHGEHFN6DQFKH]WKH8QGHUJUDGXDWH6WXGHQW3HUVLVWHQFHSURMHFWOHGEampDVHampDPSEHOOWKHH3RUWIROLRPSOHPHQWDWLRQSURMHFWOHGE-RKDQQHVHUXWHUDQGWKH$FFHVVLELOLW6$2QOLQH8QGHUJUDGXDWH3URJUDPSURMHFWOHGE0ROOULIiquestWKDU6WHDGPDQDQG0HOLVVD3LULHampRQJUDWXODWLRQVWRWKHOHDGVDQGWHDPV
IMPLEMEN
TATI
ON
C t PCConcep rototypeFeedback
Concept Desirabilityamp FeasibilityAnalysisMass Input for Concepts
(Qualtrics amp Uservoice)
ro totypeFe edback
Value Statements
amp Proto
type Creation
Prioritizing Value
Statements
Translate Value Statements
Into Design Criteria
CCooConcept Pdb
VVVaVaVaVaVaVaVal llululululueeeee StStStatements
amp Proto
type Creation
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Translate Value S
Into Design
Und
erst
and
the
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ent
Expe
rienc
e Cre
atin
g St
uden
t Per
sona
s
Stak
ehol
der amp
Eco
syst
emM
appi
ng
Understanding the User
Develop ampRefineValue
Statements
Develop
ampRefine
ConceptsPrototypes
FRede
roMy Degree Map
nt E
Thank you to everyone for their contributions
novation Process
sign MyPSU
Sukhwant Jhaj n
Ind
Vice Provost for Academic Innovation and Student Success 4
2IiquestFHRI$FDGHPLF$IIDLUV
ampRQFHSWRIQWHUDFWLYHHJUHH0DSVWRRODetails are here
SummaryCurrent Plan
My Advisor
Next Term Fall 2016 Next Steps
Explore Career Options
Register for All Classes in 12 Days
BA 302 Cost Accounting
BA 323 Retail Marketing
ENG 211 American Lit
ALERT Canceled gt Find Alternatives
Scheduled gt Register in 12 days
BIO 201 Biology Scheduled gt Register in 12 days
ALERT Wait Listed
W17 S17 F17 W18
Progress
Fall lsquo15 Win lsquo16 Sp lsquo16 Fall lsquo16 Win lsquo17
Jamie S (503) 555-5555 jamiespdxedu
Email Schedule ApptSubmit to Advisor
BA 302 Cost Accounting Canceled Fall lsquo16
FAFSA Deadline is June Apply now
Edit Plan
Course Description
Required
Required
Elective
Required
Courses per Term
3 Number of Terms to Graduate Tu
ition
Living
Finac
ial A
id
9
Search
My Degree Map
My PSU Planning Sandbox Degree Mapping Tool
Ernie Gomez School Portland State University Degree Business Administration Degree Completion Spring 2019 Enrollment Status Fulltime Total Estimate Tutition $40000 Total Spent $10000
Students share feedback and ideas with the Academic amp Career Advising Redesign project team
reTHINK PSU 1
Building the Best Student Experience Reduce barriers and improve services to help students graduate
Discover Design Implement Use Coordinated ampRRUGLQDWHGVHUYLFH Interactive Service2SSRUWXQLWLHV
Faculty 7HDPVFRQYHQHGDQG $SSURSULDWHWHVWLGHQWLƓHGWRLPSURYH UHVSRQVHWRVLPSOLI MY PSU Degree Maps NetworkSURMHFWNLFNRII FDVHVLGHQWLƓHG 3KDVHGUROORXW SUREOHPVROYLQJSUDFWLFHVCoordinated Service
Network WHUDWLYHWUDLQLQJWRLPSURYHVWXGHQW SODQFUHDWHGQVLJKWVXQFRYHUHG PSOHPHQWDWLRQ
DQGIHHGEDFNH[SHULHQFH ([FHVVLYH
FUHGLWVHYHORSHGSURRI 6ROXWLRQDFFXUDF UHGXFHGRIFRQFHSW DQGLQWHJUDWLRQ QFUHDVHGVWXGHQW
VDWLVIDFWLRQ6FRSHGHƓQHGPSURYHGVWXGHQW
Interactive PSOHPHQWDWLRQ 2QWLPHIRU VXFFHVVDegree 8VDJH
$QDO]HGWLPHOLQHDQGSODQ GHOLYHUDQGXVH5HƓQHGDV PSURYHGGHJUHHDQG
LGHQWLƓHGDQG9LWDOFULWHULD FUHDWHG
Maps ƓQDQFLDOSODQQLQJ
SULRULWL]HGQHHGHG
QFUHDVHGUHWHQWLRQDQG
6WXGHQWQHHGV URDGFRPPXQLFDWLRQ 6VWHP JUDGXDWLRQUDWHVMY PSU DQGYDOXHV DQGHQJDJHPHQW VXVWDLQHGDQG6WXGHQWQHHGV UHŴHFWHG)LQGLQJV FRQWLQXRXVO)HHGEDFN ampRQVLVWHQWDQGStaff LPSURYHGGHHSOXQGHUVWRRG FRQƓUPHG LQFRUSRUDWHG FRQQHFWHGVXSSRUW
PSOHPHQWHG ampRQWLQXHG6WXGHQWVXFFHVV ZLWK WUDQVSDUHQF6WXGHQW $GYLVRUVIDFXOW ampRPPXQLW SULRULWL]HG ŴH[LELOLW DQGLQSXWH[SHULHQFHLV VWDIIYRLFHVKHDUG IHHGEDFN $GYLVLQJLV Advising Redesign EHWWHUXQGHUVWRRG DQGYDOXHG LQFRUSRUDWHGAdvisor DFFHVVLEOHAdvising FRQVLVWHQWDQG
HVLJQ 1HZDGYLVLQJStudent Experience UHVSRQVLYH Student ExperienceRSWLRQVDUHRedesign GHVLJQXQGHUVWRRG8QLWQHHGV3DUWQHUVKLSLQSXW ampOHDU IHDVLEOH DQGLPSOHPHQWHGFRQWLQXRXVOCurrent FUTUREDQGFROODERUDWLRQ FRPPRQ UHŴHFWHGLQGHVLJQV
WKHSURFHVVLQWHJUDWHGLQ JRDOV
HVWDEOLVKHG
CO-CREATION bull Share ideas expertise and think big bull Generate ideas prototype bull Participate in tests and troubleshoot bull Use new productssystemsStudents bull Challenge and test assumptions
and evaluate bull Give feedback bull Provide continual feedback
Past present and future students bull Help prioritize (feedback and testing) bull Engage in advisingIn everything
we do bull Be open bull Innovate together bull Commit to usage bull Embrace and promote Student Facing
We put students bull Engage critically in the process bull Accept constructive criticism bull Test continuously and give feedback bull Adopt new policies and practices Staff faculty and administrators and challenge ideas
bull Participate positively in the process bull Evaluate troubleshoot and improve at the center who work directly with students bull Design for optimal improvement
We hear every voicebull Ask questions and test assumptions bull Feedback drives bull XLOGDQGUHƓQHIRUORQJWHUPVXVWDLQDELOLW bull Continuous feedback and improvementDoers
We work for the bull Seek and document feedback Implementation plan
bull Phase rollout and incorporate feedback bull HHSXSWRGDWHBuilders and implementers of bull Build and test prototypes
bull Identify issues and obstacles bull Communicate and train bull Tell the story of success EHQHƓWRIDOO systems and experiences bull Encourage creativity bull Develop plan for student tool use
Each project will proceed on its own timeline towards use by Fall 2017
ampRampUHDWHGZLWK
3 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
Start-to-Finish Business Degree DU6WHDGPDQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 POTENTIAL RISK
Graduate Certificate in Collaborative Governance Steve Greenwood Program Director PSU National Policy Consensus Center College of Urban amp Public Affairs
Up to 5000 ON TRACK
Bachelors in Urban amp Public Affairs Kevin Kecskes Assistant Professor College of Urban amp Public Affairs
Up to 5000 ON TRACK
GeographyGIS Minor Geoffrey Duh Associate Professor amp Director of GIS Programs Geography
Up to 5000 ON TRACK
A Fully Online Minor in Sustainability -RKQ5XHWHU3URIHVVRUDQGHSDUWPHQWampKDLU(QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQWampROOHJHRILiberal Arts amp Sciences
Up to 5000 ON TRACK
Adult Learners and Flexibility -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
10000-19999 COMPLETE
University Studies Minor Pathways Rowanna Carpenter Director of Assessment and Upper Division Clusters University Studies
Up to 5000 ON TRACK
ePortfolio Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
20000+ COMPLETE
Business Model Analysis Susan Klees Special Assistant to the Vice President for Finance amp Administration Finance amp Administration
20000+ COMPLETE
Academic Integrity and Turnitin Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
20000+ ON TRACK
PSU Online -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
20000+ COMPLETE
4 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI
XVLQHVV$GPLQLVWUDWLRQ
Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV
Administration
Online Track in International Studies Shawn Smallman Professor and Department Chair International and Global Studies College of Urban amp Public Affairs
Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP
College of Liberal Arts amp Sciences
Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV
College of Liberal Arts amp Sciences
Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO
RUN
Graduate Certificate in Applied Social Demography Jason Jurjevich Assistant Professor and Assistant Director Population Research Center College of
Urban amp Public Affairs
ePortfolio Scaling Up 0ROOULIiquestWK$VVRFLDWHLUHFWRU)DFXOW6XSSRUWDQG(PHUJLQJ7HFKQRORJ2IiquestFHRI$FDGHPLF
Innovation
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
5 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs
10000-19999 COMPLETE
Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 COMPLETE
Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU
20000+ ON TRACK
Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV
10000-19999 COMPLETE
Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services
Up to 5000 COMPLETE
Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services
5000-9999 ON TRACK
Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK
6 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF
Affairs ON TRACK
7 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK
Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE
Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ
Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE
Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK
Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for
$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
6WDUW
3URMHFW 7HDP LFNRII
028 XGJHW DSSURYHG DWFK ampRXUVH HVLJQ DWFK ampRXUVH HVLJQ
DWFK ampRXUVH HVLJQ
DWFK )LUVW DXQFK
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3URMHFWampORVHG
LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9
10 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
DWFK )LUVW DXQFK DWFK ampRXUVH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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LVFRYHU 6HVVLRQV
6 QWHUQVKLS LQWHUQVKLS PRGHO
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3URMHFWampORVHG
2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
028 DQGXGJHW
Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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ϮϬϭϳampĞď ƵŶ KĐƚ ampĞď ƵŶ KĐƚ ampĞď
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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ
LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
HILQH 1HHGV DQG 2SSRUWXQLWLHV
3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
028 DQGXGJHW 3URMHFW 7HDP LFNRII
DWFK )LUVW DXQFK
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DWFK ampRXUVHV
DWFK )LUVW DXQFK DWFK )LUVW DXQFK
3URMHFWampORVHG
2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
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bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
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students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
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LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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Building the Best Student Experience Reduce barriers and improve services to help students graduate
Discover Design Implement Use Coordinated ampRRUGLQDWHGVHUYLFH Interactive Service2SSRUWXQLWLHV
Faculty 7HDPVFRQYHQHGDQG $SSURSULDWHWHVWLGHQWLƓHGWRLPSURYH UHVSRQVHWRVLPSOLI MY PSU Degree Maps NetworkSURMHFWNLFNRII FDVHVLGHQWLƓHG 3KDVHGUROORXW SUREOHPVROYLQJSUDFWLFHVCoordinated Service
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CO-CREATION bull Share ideas expertise and think big bull Generate ideas prototype bull Participate in tests and troubleshoot bull Use new productssystemsStudents bull Challenge and test assumptions
and evaluate bull Give feedback bull Provide continual feedback
Past present and future students bull Help prioritize (feedback and testing) bull Engage in advisingIn everything
we do bull Be open bull Innovate together bull Commit to usage bull Embrace and promote Student Facing
We put students bull Engage critically in the process bull Accept constructive criticism bull Test continuously and give feedback bull Adopt new policies and practices Staff faculty and administrators and challenge ideas
bull Participate positively in the process bull Evaluate troubleshoot and improve at the center who work directly with students bull Design for optimal improvement
We hear every voicebull Ask questions and test assumptions bull Feedback drives bull XLOGDQGUHƓQHIRUORQJWHUPVXVWDLQDELOLW bull Continuous feedback and improvementDoers
We work for the bull Seek and document feedback Implementation plan
bull Phase rollout and incorporate feedback bull HHSXSWRGDWHBuilders and implementers of bull Build and test prototypes
bull Identify issues and obstacles bull Communicate and train bull Tell the story of success EHQHƓWRIDOO systems and experiences bull Encourage creativity bull Develop plan for student tool use
Each project will proceed on its own timeline towards use by Fall 2017
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STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
Start-to-Finish Business Degree DU6WHDGPDQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 POTENTIAL RISK
Graduate Certificate in Collaborative Governance Steve Greenwood Program Director PSU National Policy Consensus Center College of Urban amp Public Affairs
Up to 5000 ON TRACK
Bachelors in Urban amp Public Affairs Kevin Kecskes Assistant Professor College of Urban amp Public Affairs
Up to 5000 ON TRACK
GeographyGIS Minor Geoffrey Duh Associate Professor amp Director of GIS Programs Geography
Up to 5000 ON TRACK
A Fully Online Minor in Sustainability -RKQ5XHWHU3URIHVVRUDQGHSDUWPHQWampKDLU(QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQWampROOHJHRILiberal Arts amp Sciences
Up to 5000 ON TRACK
Adult Learners and Flexibility -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
10000-19999 COMPLETE
University Studies Minor Pathways Rowanna Carpenter Director of Assessment and Upper Division Clusters University Studies
Up to 5000 ON TRACK
ePortfolio Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
20000+ COMPLETE
Business Model Analysis Susan Klees Special Assistant to the Vice President for Finance amp Administration Finance amp Administration
20000+ COMPLETE
Academic Integrity and Turnitin Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
20000+ ON TRACK
PSU Online -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
20000+ COMPLETE
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Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI
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Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV
Administration
Online Track in International Studies Shawn Smallman Professor and Department Chair International and Global Studies College of Urban amp Public Affairs
Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP
College of Liberal Arts amp Sciences
Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV
College of Liberal Arts amp Sciences
Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO
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Graduate Certificate in Applied Social Demography Jason Jurjevich Assistant Professor and Assistant Director Population Research Center College of
Urban amp Public Affairs
ePortfolio Scaling Up 0ROOULIiquestWK$VVRFLDWHLUHFWRU)DFXOW6XSSRUWDQG(PHUJLQJ7HFKQRORJ2IiquestFHRI$FDGHPLF
Innovation
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
5 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs
10000-19999 COMPLETE
Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 COMPLETE
Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU
20000+ ON TRACK
Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV
10000-19999 COMPLETE
Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services
Up to 5000 COMPLETE
Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services
5000-9999 ON TRACK
Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK
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Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF
Affairs ON TRACK
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OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK
Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE
Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ
Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE
Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK
Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for
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independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
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AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
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Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
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Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
028 DQGXGJHW
Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
DWFK )LUVW DXQFK
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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ
LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
HILQH 1HHGV DQG 2SSRUWXQLWLHV
3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
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)LQDQFLDO OLWHUDF FXUULFXOXP
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3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
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Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
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complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
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20000+
IT download of system 421 Launch into production and in test environment project closed
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work with vendor to fix bugs Practice installs of software
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
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bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
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STATUS
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Production install
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2015c Dec e c
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
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students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
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Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
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phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
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STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
Start-to-Finish Business Degree DU6WHDGPDQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 POTENTIAL RISK
Graduate Certificate in Collaborative Governance Steve Greenwood Program Director PSU National Policy Consensus Center College of Urban amp Public Affairs
Up to 5000 ON TRACK
Bachelors in Urban amp Public Affairs Kevin Kecskes Assistant Professor College of Urban amp Public Affairs
Up to 5000 ON TRACK
GeographyGIS Minor Geoffrey Duh Associate Professor amp Director of GIS Programs Geography
Up to 5000 ON TRACK
A Fully Online Minor in Sustainability -RKQ5XHWHU3URIHVVRUDQGHSDUWPHQWampKDLU(QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQWampROOHJHRILiberal Arts amp Sciences
Up to 5000 ON TRACK
Adult Learners and Flexibility -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
10000-19999 COMPLETE
University Studies Minor Pathways Rowanna Carpenter Director of Assessment and Upper Division Clusters University Studies
Up to 5000 ON TRACK
ePortfolio Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
20000+ COMPLETE
Business Model Analysis Susan Klees Special Assistant to the Vice President for Finance amp Administration Finance amp Administration
20000+ COMPLETE
Academic Integrity and Turnitin Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI
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Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV
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Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP
College of Liberal Arts amp Sciences
Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV
College of Liberal Arts amp Sciences
Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO
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Up to 5000 ON TRACK
Up to 5000 ON TRACK
Up to 5000 ON TRACK
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Up to 5000 ON TRACK
Up to 5000 ON TRACK
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Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs
10000-19999 COMPLETE
Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 COMPLETE
Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU
20000+ ON TRACK
Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV
10000-19999 COMPLETE
Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services
Up to 5000 COMPLETE
Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services
5000-9999 ON TRACK
Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK
6 reTHINK PSU
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Affairs ON TRACK
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STUDENT IMPACT STATUS
Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK
Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE
Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ
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Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK
Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for
$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
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independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
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AUGUST 2016
STATUS
ON TRACK
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Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
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STUDENT IMPACT
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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
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Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
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A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
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3URJUDP 5HTXLUHPHQWV ampRXUVH HVLJQ DWFK DWFK )LUVW DXQFK
ampRXUVH HVLJQ DWFK
DWFK )LUVW DXQFK
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3URMHFWampORVHG
ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ
LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
HILQH 1HHGV DQG 2SSRUWXQLWLHV
3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
028 DQGXGJHW 3URMHFW 7HDP LFNRII
DWFK )LUVW DXQFK
DWFK ampRXUVH HVLJQ
DWFK ampRXUVHV
DWFK )LUVW DXQFK DWFK )LUVW DXQFK
3URMHFWampORVHG
2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
HYHORS GHVLJQ FULWHULD
3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV
LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
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Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
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complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
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20000+
IT download of system 421 Launch into production and in test environment project closed
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Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
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bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
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2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
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students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
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phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
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LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI
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Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV
Administration
Online Track in International Studies Shawn Smallman Professor and Department Chair International and Global Studies College of Urban amp Public Affairs
Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP
College of Liberal Arts amp Sciences
Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV
College of Liberal Arts amp Sciences
Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO
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Graduate Certificate in Applied Social Demography Jason Jurjevich Assistant Professor and Assistant Director Population Research Center College of
Urban amp Public Affairs
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5 reTHINK PSU
STUDENT IMPACT STATUS
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Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs
10000-19999 COMPLETE
Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 COMPLETE
Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU
20000+ ON TRACK
Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV
10000-19999 COMPLETE
Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services
Up to 5000 COMPLETE
Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services
5000-9999 ON TRACK
Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK
6 reTHINK PSU
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Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF
Affairs ON TRACK
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STUDENT IMPACT STATUS
Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK
Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE
Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ
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Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for
$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
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independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
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bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
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AUGUST 2016
STATUS
ON TRACK
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Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
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STUDENT IMPACT
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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
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Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
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A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
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Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
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STUDENT IMPACT
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Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
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bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
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ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
028 DQGXGJHW 3URMHFW 7HDP LFNRII
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DWFK ampRXUVHV
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3URMHFWampORVHG
2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
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2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
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STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs
10000-19999 COMPLETE
Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
Up to 5000 COMPLETE
Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU
20000+ ON TRACK
Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV
10000-19999 COMPLETE
Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV
Up to 5000 COMPLETE
Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services
Up to 5000 COMPLETE
Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU
Up to 5000 ON HOLD
Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services
5000-9999 ON TRACK
Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK
6 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF
Affairs ON TRACK
7 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK
Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE
Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ
Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE
Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK
Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for
$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9
10 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
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Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
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3URMHFW 0DQDJHPHQW 3ODQ
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ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
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2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
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2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
6 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF
Affairs ON TRACK
7 reTHINK PSU
STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK
Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE
Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ
Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE
Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK
Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for
$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
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3URMHFWampORVHG
LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9
10 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
DWFK )LUVW DXQFK DWFK ampRXUVH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
028 DQGXGJHW
Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
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3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
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2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
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Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
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ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Apr Jul Oct Jan Apr Jul Oct
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
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STUDENT IMPACT STATUS
OVERVIEW STATUS REPORT AUGUST 2016
STUDENT IMPACT STATUS
Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK
Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE
Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ
Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE
Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK
Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE
Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for
$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK
8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
6WDUW
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3URMHFWampORVHG
LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9
10 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
DWFK )LUVW DXQFK DWFK ampRXUVH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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LVFRYHU 6HVVLRQV
6 QWHUQVKLS LQWHUQVKLS PRGHO
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
028 DQGXGJHW
Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ
LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
HILQH 1HHGV DQG 2SSRUWXQLWLHV
3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
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Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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independent project
AUGUST 2016
Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online
Bachelorrsquos Degree in Business through partnerships with local community colleges and by
developing additional online courses
STUDENT IMPACT
Up to 5000 STATUS
POTENTIAL RISK BUDGET $338483
LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ
Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch
bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center
PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϳToday
Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec
2015 2016
Start Project Management Plan Course Design Batch 1
Course Design Batch 2
Online Orientation Module
First Launches Complete
Project Closed
(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures
bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own
Documentation summarizing services for co-enrolled students
PCC documentation for each key focus area
MOU Approval
Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD
mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
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10 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
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Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
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Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
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2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
028 DQGXGJHW 3URMHFW 7HDP LFNRII
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DWFK ampRXUVHV
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
reTHINK PSU wwwpdxedustudent-success 48
49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
3URMHFW RUNSODQ
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
STUDENT IMPACT
AUGUST 2016
Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to
expand training of public sector managers throughout the US and abroad
Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage
bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the
Up to 5000 project is over
STATUS
ON TRACK BUDGET $114372
2016
Today
Start
Project Team Kick-off
MOU amp Budget approved
Batch 1 Course Design
Batch 2 Course Design
Batch 1 First Launch
Batch 3 Course Design
Batch 2 First Launch
Batch 3 First Launch
Project Closed
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016
6WDUW
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3URMHFWampORVHG
LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs
reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9
10 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
DWFK )LUVW DXQFK DWFK ampRXUVH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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6 QWHUQVKLS LQWHUQVKLS PRGHO
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
028 DQGXGJHW
Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
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3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
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ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
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6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
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40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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44 reTHINK PSU
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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STATUS
ON TRACK
STUDENT IMPACT
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Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and
Public Affairs including redesigning courses to an online modality and implementation of
credit for prior learning strategies At least 75 of the courses required to complete the
degree will be online
Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None
development by September 2016 when the project will conclude
bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time
Up to 5000
BUDGET $308846
Spring 2016 Course Design
Winter 2016 Course Design
Spring 2016 First Launch
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug
Start MOU amp Budget Approval Summer 2015 Course Design
Fall 2015 Course Design
New Program Approved
Winter 2016 First Launch
Project Closed
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV
11 reTHINK PSU
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STUDENT IMPACT
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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
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Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
HILQH 1HHGV DQG 2SSRUWXQLWLHV
3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
028 DQGXGJHW 3URMHFW 7HDP LFNRII
DWFK )LUVW DXQFK
DWFK ampRXUVH HVLJQ
DWFK ampRXUVHV
DWFK )LUVW DXQFK DWFK )LUVW DXQFK
3URMHFWampORVHG
2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV
LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
reTHINK PSU wwwpdxedustudent-success 48
49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
3URMHFW RUNSODQ
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
11 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated
LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP
Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines
2016 OIT pushed the ArcGIS implementation back into July
Up to 5000 STATUS
ON TRACK BUDGET $170143
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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
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2015 2016 Today 2017
LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU
12 reTHINK PSU
AUGUST 2016
A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
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Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
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2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
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3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
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21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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50 reTHINK PSU
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to
better prepare them for internship opportunities
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK BUDGET $96792
Key Highlights bull (60(60DQG(60
404 will be developed this Fall (instead of this Summer)
028 DQGXGJHW
Issues amp Risks bull Need to extend deadline of the project with
a change request to end of December
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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
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3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
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2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
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2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
3URMHFW RUNSODQ
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
13 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these
needs
Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH
bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV
bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368
bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work
STATUS bull Completed an end-of-project report and project artifactsCOMPLETE
BUDGET $49089
10000-19999
HILQHVWDNHKROGHUV
HILQH 1HHGV DQG 2SSRUWXQLWLHV
3URMHFW 0DQDJHPHQW 3ODQ
3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV
ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr
6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV
14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
028 DQGXGJHW 3URMHFW 7HDP LFNRII
DWFK )LUVW DXQFK
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DWFK ampRXUVHV
DWFK )LUVW DXQFK DWFK )LUVW DXQFK
3URMHFWampORVHG
2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
HYHORS GHVLJQ FULWHULD
3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
ϮϬϭϱ
44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV
LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
6WDUW )DOO ampRXUVHampRQYHUVLRQV
Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
ϮϬϭϲ
AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
6WDUW
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6SULQJ ampRXUVHampRQYHUVLRQV
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3URMHFWampORVHG
LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
3URMHFW RUNSODQ
3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV
PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
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14 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies
Key Highlights bull Completed Spring course
development
bull Summer development in progress
bull A hard drive that crashed with video content for orientation modules was repaired Content is intact
BUDGET $136917
Up to 5000
Issues amp Risks bull None
DWFK ampRXUVH HVLJQ
DWFK 0RGXOH HVLJQ
ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb
6WDUW
028 DQGXGJHW 3URMHFW 7HDP LFNRII
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DWFK ampRXUVHV
DWFK )LUVW DXQFK DWFK )LUVW DXQFK
3URMHFWampORVHG
2015 2016 Today 2017
LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
ϮϬϭϱ
44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV
LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
6WDUW )DOO ampRXUVHampRQYHUVLRQV
Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
ϮϬϭϲ
AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
6WDUW
RUNSODQ
028
6XPPHU ampRXUVHampRQYHUVLRQV
6SULQJ ampRXUVHampRQYHUVLRQV
)DOO ampRXUVHampRQYHUVLRQV
(QGRI3URMHFW5HSRUW
3URMHFWampORVHG
LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
reTHINK PSU wwwpdxedustudent-success 48
49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
3URMHFW RUNSODQ
3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV
PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
15 reTHINK PSU
AUGUST 2016
ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative
learning community that generates buy in and inspires creative thinking around using
eportfolios to improve student learning and student success
Project Achieved the Following Outcomes bull Project complete
bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ
bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo
STATUS
COMPLETE
Technical Integration Plan
STUDENT IMPACT
20000+
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Start
Procurement process
Sandbox installation
Training and support plan for Fall
PebblePad Academy
Vision Roll-out Plan and Support Plan
New projects Carnegie Project Closed
ϮϬϭϱ ϮϬϭϲ
LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
httpwwwpdxeduoai
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV
Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
ϮϬϭϱ
44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
ϮϬϭϲ
AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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6SULQJ ampRXUVHampRQYHUVLRQV
)DOO ampRXUVHampRQYHUVLRQV
(QGRI3URMHFW5HSRUW
3URMHFWampORVHG
LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
3URMHFW RUNSODQ
3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV
PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
16 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-
DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology
Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368
bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs
bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts
bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward
20000+ STATUS
COMPLETE
Insights interviews Insights synthesis Project Closed
2015Sep Sep
Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition
LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration
17 reTHINK PSU
AUGUST 2016
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
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Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
HEVLWH LYH
3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
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QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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6SULQJ ampRXUVHampRQYHUVLRQV
)DOO ampRXUVHampRQYHUVLRQV
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3URMHFWampORVHG
LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
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17 reTHINK PSU
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KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic
QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work
Key Highlights bull Contract extended
bull All pilots with D2L integration successful
bull Pilots without D2L (SSO) are underway
bull Toolkits and tutorials are done Up to 5000STATUS
ON TRACK
STUDENT IMPACT
6WDUW
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Issues amp Risks bull Ongoing challenges with the non-
responsiveness of the vendors
bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration
bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve
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3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG
ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep
2015 2016 Today
LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
18 reTHINK PSU
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STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
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QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
ϮϬϭϱ
44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
ϮϬϭϲ
AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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(QGRI3URMHFW5HSRUW
3URMHFWampORVHG
LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
18 reTHINK PSU
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STUDENT IMPACT
KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
PSU Online Improve student access to information about PSUrsquos online offerings by building a central
website for prospective students with key information about all of PSUrsquos fully online
offerings
Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV
bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV
20000+ STATUS
COMPLETE BUDGET $100000
Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)
campus stakeholders SEO Training at PSU
Search Engine Optimization blueprints delivered Final content
2015Dec e
Start Wireframe approval Content approval PSU Launch and project complete
LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV
19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
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26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
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QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
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scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
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40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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44 reTHINK PSU
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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19 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course
STUDENT IMPACT development
Up to 5000
BUDGET $96815
Upcoming Goals bull Planning meeting scheduled for
August and kick-off meeting in September
bull )LQDOL]HWKHRQOLQHFRXUVH development schedule
LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
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Jun Aug Oct Dec Feb Apr Jun Aug
2016
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
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2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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20 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business
$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research
analysts business intelligence analysts marketing specialists data analysts and risk managers
Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None
change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for
STUDENT IMPACT the second course will be in theUp to 5000 second year
BUDGET $53349
Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW
schedule
bull Project kick-off meeting scheduled for September
LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
HYHORS GHVLJQ FULWHULD
3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
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2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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21 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree
offerings through the Online MS in Global Supply Chain Management which offers students
a globally focused and deep understanding of international supply chain best practices in
the area of sustainability
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Course development continues for four courses on track to complete for Fall launch
bull Held introductory meetingSTUDENT IMPACT
ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the
BUDGET $202720 courses
Upcoming Goals bull Complete course development for
four courses and launch in Fall
bull Project kick-off meeting scheduled in September
LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
22 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
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6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
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)LQDQFLDO OLWHUDF FXUULFXOXP
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3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
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AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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22 reTHINK PSU
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STATUS
ON TRACK
Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree
RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise
and knowledge-base in the area of taxation
Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None
STUDENT IMPACT
Up to 5000
BUDGET $294801
Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH
development schedule
LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ
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23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
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24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
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STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
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26 reTHINK PSU
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STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
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28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
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2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
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29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
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AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
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AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
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OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
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3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
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2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
3URMHFW RUNSODQ
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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23 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of
undergraduate course offerings by the College of Urban amp Public Affairs through the Online
7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online
Key Highlights Issues amp Risks bull Started development of new bull None
online section for INTL 201
bull Scheduled project kick-off meeting for September
STUDENT IMPACT
Up to 5000
Upcoming Goals bull Complete INTL 201 for Fall launch
bull Conduct further discovery activities for the project in September
BUDGET $144174
LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies
HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs
College of Urban and Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
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26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
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)LQDQFLDO OLWHUDF FXUULFXOXP
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2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
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33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
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6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
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2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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24 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School
of Social Work and continue to provide the necessary program offering to communities
located in the Southern Oregon region
STUDENT IMPACT
Up to 5000
BUDGET $278678
LEAD 0LFKDHO7DORU
Key Highlights bull 028EXGJHWiquestQDOL]HG
bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses
bull Started summer course development on two courses
Upcoming Goals bull Complete course development for
two courses
bull Continue planning meetings to prepare for Fall project kick-off meeting
Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN
Issues amp Risks bull None
PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
25 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
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STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
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2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
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3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
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Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional
design improvements where needed
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with project lead
bull Started work on three courses
bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development
BUDGET $271878
Upcoming Goals bull Summer course development work
continues
bull A planning meeting to establish a development schedule for all courses will be held in fall
STUDENT IMPACT
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences
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STATUS
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Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
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STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
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STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
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2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
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Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
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Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
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Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
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2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
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AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
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33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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26 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by
WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the
area of heath care and aging
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Three online courses will be
developed for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK
2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
HYHORS GHVLJQ FULWHULD
3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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27 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for
designing research with relevant demographic data and methods to answer important
social and public policy questions
Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG
bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT
BUDGET $104011
Upcoming Goals bull Two online courses will be developed
for fall
Up to 5000
LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
28 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
3URMHFWampORVHG
ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV
2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
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31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
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)LQDQFLDO OLWHUDF FXUULFXOXP
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2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
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33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
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3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
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Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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STATUS
ON TRACK
Upcoming Goals bull Communication and outreach to new
user base
bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces
bull September 13th platform update and ATLAS launch
bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use
ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and
foster the growth of an integrative learning community continue to generate buy in and
inspire creative thinking around using eportfolios to improve student learning and student
success
Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None
campus-wide use largely completed
bull Summer pilots completed
bull University Studies launch support STUDENT IMPACT planned20000+
BUDGET TBD
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2016 Today 2017
LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ
KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV
29 reTHINK PSU
AUGUST 2016
Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
wwwpdxedustudent-success
30 reTHINK PSU
AUGUST 2016
Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
wwwpdxedustudent-success
31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
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)LQDQFLDO OLWHUDF FXUULFXOXP
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3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
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3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and
LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU
STUDENT IMPACT
10000-19999 STATUS
COMPLETE
Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP
WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK
bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which
DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP
HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[
bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services
IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Project Management Plan Project Workplan
Final ReportComparison on AttritionRisk and Draft Sustainability Plan
(Spring 2016)
StartPhase One Launch Attrition Risk
Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather
Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp
Quantitative Analysis Interviews Design
Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-
ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ
Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)
ϮϬϭϱ ϮϬϭϲ
LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs
PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV
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Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
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31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
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3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
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33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
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38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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2016
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
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Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies
and initiatives to help them graduate
Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV
bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions
or creative housekeeping for currently enrolled students
bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ
bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW
bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ
STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV
COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
Phase Three Additional Outreach OngoingSupport Professional Development
Stakeholder identification through design Training Student Feedback and thinking
Project WorkplanExperiences (Fall 2015)
StartProject Charter
Phase Two Interviews Insights DesignProject Status Reports and Sustainability
PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations
STUDENT IMPACT
Up to 5000
ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun
Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed
2014 2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs
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Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
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STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
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2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
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STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
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33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
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6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
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Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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31 reTHINK PSU
AUGUST 2016
Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and
including curricular advising and academic supports - for undeclared and exploratory
students via a partnership between University Studies and Advising amp Career Services
Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU
bull Research and analysis of programs at other institutions resulting in recommendations for PSU
bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH
current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering
DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO
OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE
for providing services outreach and building community
STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE
bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts
([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP
GHSORHG
STUDENT IMPACT
Up to 5000
ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr
6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ
)LQDQFLDO OLWHUDF FXUULFXOXP
+XE IXOO RSHUDWLRQDO
QLWLDO DVVHVVPHQW
3URMHFWampORVHG
2015 2016
LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
3URMHFW ampKDUWHU
3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
wwwpdxedustudent-success
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
ϮϬϭϲToday
Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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32 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service
1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students
STUDENT IMPACT
20000+
Key Highlights bull Governance Structure document
approved by Steering Committee
bull 6HUYLFH([SHFWDWLRQVXLGLQJ
Principles document approved by
Steering Committee
bull Successfully launched SSC Campus
Upgrade on June 1st
bull Held trainings on the Coordinated
Service Network with participating
service units (SFS FA RO) and the
advising community
bull Successfully launched initial
Coordinated Service Network
functionality to participating service
units and advisors This includes
coordinated case management
between service units and provides
advisors with the ability to send cases
to participating service units
bull Implemented Advisor Assignment
rules within Talisma and continued
WURXEOHVKRRWLQJWRUHiquestQH
Advisor Assignments
Specialists Identified
Kick-off with EAB Service blueprints Test Site Launch
Governance Structure Defined
Evaluation amp Assessment Plan
assignments
bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO
units on campus that are interested
in participating in the Coordinated
6HUYLFH1HWZRUN(7226
Issues amp Risks bull None
Oct Dec Feb Apr Jun Aug Oct Dec
Launch of Coordinated Service Network
Phase 1 Launch Trainings Project closed
2015 2016 Today
LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU
PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences
wwwpdxedustudent-success
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33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
Jun Aug Oct Dec Feb Apr Jun Aug
2016
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3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU
DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV
6HUYLFHV
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
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2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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ϮϬϭϳ
33 reTHINK PSU
AUGUST 2016
Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship
programming and recommendations for increasing the number of academically-supported
internships
Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide
- working copy of report is here
bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council
bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge
bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS
bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and
bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV
bull Authored end-of-project report
Qualitative PSU internship data amp best practices
from other institutions
Project Workplan Internship report
STUDENT IMPACT
10000-19999
201 a ay o
Start Project Management Plan Stakeholders identified and engaged Project Closed
LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services
wwwpdxedustudent-success
34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
6WDUW
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
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2016
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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34 reTHINK PSU
AUGUST 2016
Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and
implementing a comprehensive data-driven plan for a long-term and sustained effort to
support them
Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW
bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen
bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions
bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE
bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council
bull Plan for regular communication and partnership between University Studies and Advising amp Career Services
bull Authored end-of-project report and captured project artifacts
Project Management Plan
STUDENT IMPACT
Up to 5000
Increase of students removing holds Plan for projected outreach and
programming Fall 2015 assessment
Reach out to undeclared students with 90+
Project Workplan credits assess results Tracking system in place Project Closed
a ay o
Start
201
LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services
wwwpdxedustudent-success
35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
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2016
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39 reTHINK PSU
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scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
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tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
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STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
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STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
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35 reTHINK PSU
AUGUST 2016
Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for
broader online access to students for credit
Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015
bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV
bull As of October 31 2015 twenty-one students were enrolled
STUDENT IMPACT
Up to 5000 STATUS
COMPLETEWeek one class posted to D2L
Week three class posted to D2L
Course syllabus
Week five class posted to D2L
2015e e c
Start Project Management Plan
Instructional design content grid
Summative assessments
Implementation Project Closed
LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor
Advising amp Career Services
wwwpdxedustudent-success
36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
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2016
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
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tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
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STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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36 reTHINK PSU
AUGUST 2016
Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online
coaching solution for PSU
Key Highlights bull None
STUDENT IMPACT
Up to 5000 STATUS
ON HOLD
Issues amp Risks bull Project is on hold due to increased workload
(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
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Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
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STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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2016
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
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50 reTHINK PSU
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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37 reTHINK PSU
AUGUST 2016
Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible
Degrees programs increase usage of online tutoring and identify the best online tutoring
solution for PSU
Key Highlights bull None
STATUS
ON HOLD
STUDENT IMPACT
Up to 5000
Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH
eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available
LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center
wwwpdxedustudent-success
38 reTHINK PSU
AUGUST 2016
STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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2015
PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG
COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
ϮϬϭϲToday
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2016
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
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41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
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STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
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45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
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38 reTHINK PSU
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STATUS
ON TRACK
Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online
students support their unique needs at a level equitable to that of campus-based students
STUDENT IMPACT
5000-9999
LEAD Greg FloresAssociate DirectorAdvising amp Career Services
Key Highlights bull Completed training with
vendor for Standoutcom implementation scheduled recording session for content questions
bull Furthered roll out of CareerSpots videos created new handouts highlighting online services
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PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services
Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion
vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is
in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well
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COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV
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2016
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39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
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tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
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STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
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AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
reTHINK PSU wwwpdxedustudent-success 48
49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ
Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
39 reTHINK PSU
AUGUST 2016
scan of available products and
Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources
and services and a place for connecting with the PSU community - the focus will be on
current students
STUDENT IMPACT
20000+ STATUS
ON TRACK BUDGET TBD
Key Highlights bull Held student session to solicit
feedback on concepts
bull Distributed survey on design criteria resulting in more than 1000 responses
bull Crowdsourced ideas and feedback on concepts from students using Uservoice
bull Completed high-level technology
3URMHFW RUNSODQ
tools
bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj
bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward
Issues amp Risks bull None
ϮϬϭϳToday
Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun
2015 2016 2017
6WDUW
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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV
3URMHFW FORVHG
LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU
5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships
wwwpdxedustudent-success
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
ϮϬϭϱ
44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG
2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
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AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
ϮϬϭϲToday
Apr Jul Oct Jan Apr Jul Oct
2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
40 reTHINK PSU
AUGUST 2016
STUDENT IMPACT
5000-9999
Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors
STATUS
ON TRACK BUDGET TBD
Key Highlights bull Sent a student satisfaction survey
to 4515 students on their advising
experience at PSU and received 179
completed student responses
bull Sent an advising survey to
approximately 1500 faculty on
perceptions of advising advising
roles and activities and received 167
responses
bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD
variety of sources to inform project
bull Held a day-long engagement session
with students and advisors to
understand how to improve studentsrsquo
experience with advising align on
PSU advising practices and frame
further researchdiscovery
bull Developed comprehensive experience
maps to help understand the advisor
faculty student and employee
experience at PSU
bull 8WLOL]HG253GDWDWREHWWHU
understand student major change
Project Management plan Project Plan
patterns and begin designing
pathways for new advising model
bull Initiated design phase of project by
YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO
concepts and planning upcoming
design stakeholder feedback sessions
with advisors faculty staff and
students
Issues amp Risks bull None
Community sessions on service modelconcepts
Crowdsourcing campaign
Today
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Problem Statement Synthesis from discovery
Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community
2016
Report on advising model recommendations
Service model concept sketches Project closed
ALT feedback on Service Model Concept(s)Design process
LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
ϮϬϭϲ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
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STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
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45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
AUGUST 2016
Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
41 reTHINK PSU
AUGUST 2016
Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review
and decision communication
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ
has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff
Project Team Current process analysis
Oct Dec Feb Apr Jun Aug Oct Dec Feb
Start Project Workplan Data collection New Process Blue-Print
Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD
that are in jeopardy at this time but will keep all stakeholders involved as software development progresses
Launch Online DAC
New Online Process Pilot Project Closed
2015 2016 Today 2017
PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
ϮϬϭϱ
44 reTHINK PSU
AUGUST 2016
Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
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wwwpdxedustudent-success
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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Aug Oct Dec Feb Apr Jun Aug
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
wwwpdxedustudent-success
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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2015 2016
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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ
reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
5HVHDUFK
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Apr May Jun Jul Aug Sep
2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
2IiquestFHRI$FDGHPLF$IIDLUV
wwwpdxedustudent-success
50 reTHINK PSU
AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
BUDGET TBD Jhaj
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
42 reTHINK PSU
AUGUST 2016
Start
Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for
students taking online courses and faculty teaching online courses
STUDENT IMPACT
10000-19999
Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty
teaching online courses
bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses
STATUS
COMPLETE
Draft of new webpages
Project team Incorporate feedback
Identify other resources for online learners on pdxedu FAQ content
Publish new web pages and project closed
2015 e
LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
43 reTHINK PSU
AUGUST 2016
Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
ON TRACK
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
AUGUST 2016
Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
bull 3URMHFW(QGDWHH[WHQGHGXQWLO
STUDENT IMPACT
Up to 5000
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2016
3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
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wwwpdxedustudent-success
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Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug
2015 2016 Today 2017
LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
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43 reTHINK PSU
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Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for
degreegraduation and to order diplomas by moving it online
STUDENT IMPACT
20000+ STATUS
COMPLETE
LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV
bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded
bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)
bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV
bull Reporting critical to the graduation process and diploma ordering have been created in Cognos
bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV
Setup project within OAA framework
Creation of forms amp process
Implementation of OIT Solution PhaseParadigm diploma production
Start
Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase
2015
PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU
COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV
wwwpdxedustudent-success
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44 reTHINK PSU
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
PSDLUHGHDUQHU3URJUDPFRXUVHV
STUDENT IMPACT
Up to 5000
Key Highlights Issues amp Risks bull Converted target number of bull None
courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability
STATUS
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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ
LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ
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45 reTHINK PSU
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Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
Undergraduate Program courses
STUDENT IMPACT
Up to 5000 STATUS
COMPLETE
LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ
Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
bull Recommendations for accessibility in future iterations of courses included in project close documentation
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2015 2016
PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS
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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ
STUDENT IMPACT
20000+
Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students
bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV
STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
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students and other stakeholders and its overall feasibility
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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
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phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
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Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually
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Up to 5000
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STUDENT IMPACT
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Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
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2015 2016
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complete
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STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
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Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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47 reTHINK PSU
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
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STUDENT IMPACT
20000+
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Start Registrars Office test of functionality and
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
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bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF
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STATUS
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Production install
Communication and training Testing and configuration including
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2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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49 reTHINK PSU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
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STUDENT IMPACT
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3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
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AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
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phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
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6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
45 reTHINK PSU
AUGUST 2016
Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online
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STUDENT IMPACT
Up to 5000 STATUS
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Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance
bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW
bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ
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Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
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STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
13 13
Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
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STUDENT IMPACT
20000+
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2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
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bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV
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STATUS
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Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on
students and other stakeholders and its overall feasibility
Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None
on Flexible and Variable Academic Calendars at comparator institutions
bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK
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STUDENT IMPACT
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3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG
LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success
Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV
2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7
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wwwpdxedustudent-success
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AUGUST 2016
Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies
practices and procedures
STUDENT IMPACT
20000+
Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None
phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor
for implementing the degreebull Developed initial metrics for mapping software tool project
bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities
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LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and
6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV
wwwpdxedustudent-success
ϮϬϭϳ
AUGUST 2016
Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social
Work courses
Key Highlights Issues amp Risks bull Second term of conversion is bull None
complete
bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices
STUDENT IMPACT
Up to 5000 STATUS
ON TRACK
2016Today13
13 13 13 13 13 13 13
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Start
Final workplan Final MOU
Fall 2015 Course Conversions
Winter 2016 Course Conversions
Spring 2016 Course Conversions
End-of-Project Report
Project Closed
PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ
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reTHINK PSU wwwpdxedustudent-success 46
47 reTHINK PSU
AUGUST 2016
Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor
support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV
STATUS
COMPLETE
STUDENT IMPACT
20000+
IT download of system 421 Launch into production and in test environment project closed
2015e e p
Start Registrars Office test of functionality and
work with vendor to fix bugs Practice installs of software
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
course planning tool for students to use to view all possible course combinations prior to
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STUDENT IMPACT
20000+
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STATUS
COMPLETE
Production install
Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV
Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
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Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College
Source vendor
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support and take advantage of ongoing development
bull Project enables students to save and print PDF documents of their DARS reports
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STATUS
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
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STATUS
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Communication and training Testing and configuration including
Test environment customizations Launch and project closed Start
2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates
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students and other stakeholders and its overall feasibility
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wwwpdxedustudent-success
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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical
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STATUS
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Communication and training Testing and configuration including
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2015c Dec e c
LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU
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