50
OVERVIEW STATUS REPORT / AUGUST 2016 Colleagues - I am pleased to share the August 2016 reTHINK PSU status report. Importantly, the projects and initiatives are aligned with PSU’s strategic plan. Highlights For Flexible Degrees - 15 active projects ZRUN FRQWLQXHV RQ WKH UHFHQWO\ VHOHFWHG SURMHFWV LQFOXGLQJ 2QOLQH 'DWD $QDO\WLFV &HUWL¿FDWH 2QOLQH 06 LQ *OREDO 6XSSO\ &KDLQ 0DQDJHPHQW 2QOLQH (QJOLVK 0DMRU0LQRU *UDGXDWH &HUWL¿FDWH LQ $SSOLHG 'HPRJUDSK\ DQG WKH 2QOLQH %DFKHORUV LQ 6RFLDO :RUN The Academic & Career Advising project team has had a busy summer listening to and learning from students, advisors, faculty and staff through several surveys and a day-long engagement session. They will soon hold community sessions with advisors, faculty, staff, and students for feedback on preliminary service model concepts. The Interactive Degree Maps SURMHFW ¿QLVKHG LWV 'LVFRYHU\ DQG 'HVLJQ SKDVHV FXOPLQDWLQJ LQ D SRUWIROLR RI SRVVLEOH SURMHFWV GHVFULEHG LQ D GHWDLOHG report. The Redesign MyPSU SURMHFW DOVR ¿QLVKHG LWV 'LVFRYHU\ DQG 'HVLJQ SKDVHV DQG LV LQ WKH SURFHVV RI ¿QDOL]LQJ LWV UHFRPPHQGDWLRQV WR WKH FDPSXV IRU next steps. In the Coordinated Service Network 9 cases have been open and closed across service units. Completed projects 7KH ([FHVVLYH &UHGLWV SURMHFW OHG E\ %HFN\ 6DQFKH] WKH 8QGHUJUDGXDWH 6WXGHQW 3HUVLVWHQFH SURMHFW OHG E\ &DVH\ &DPSEHOO WKH H3RUWIROLR ,PSOHPHQWDWLRQ SURMHFW OHG E\ -RKDQQHV 'H *UX\WHU DQG WKH $FFHVVLELOLW\ 6%$ 2QOLQH 8QGHUJUDGXDWH 3URJUDP SURMHFW OHG E\ 0ROO\ *ULI¿WK *DU\ 6WHDGPDQ DQG 0HOLVVD 3LULH &RQJUDWXODWLRQV WR WKH OHDGV DQG WHDPV I M P L E M E N T A T I O N C tP C Concep rototype Feedback Concept Desirability & FeasibilityAnalysis Mass Input for Concepts (Qualtrics & Uservoice) rototype Feedback Value Statements & Prototype Creation Prioritizing Value Statements Translate Value Statements Into Design Criteria C Co o Concept P db V V Va Va Va Va Va Va Val l lu lu lu lu lue e e e e St St Statements & Prototype Creation Prioritizing Value Statements Translate Value S Into Design Understand the Student Experience Creating Student Personas Stakeholder & Ecosystem Mapping Understanding the User Develop & Rene Valu e State m e n ts D e v e l o p & R e n e C o n c e p t s / P r o to ty p es F R e d e r o My Degree Map n t E Thank you to everyone for their contributions. n o v a tio n Pro cess s i g n M y P S U Sukhwant Jhaj n In d Vice Provost for Academic Innovation and Student Success, 4 2I¿FH RI $FDGHPLF $IIDLUV &RQFHSW RI ,QWHUDFWLYH 'HJUHH 0DSV WRRO Details are here. Summary Current Plan My Advisor Next Term: Fall 2016 Next Steps: Explore Career Options Register for All Classes in 12 Days BA 302 Cost Accounting BA 323 Retail Marketing ENG 211 American Lit... ALERT! Canceled > Find Alternatives Scheduled > Register in 12 days BIO 201 Biology Scheduled > Register in 12 days ALERT! Wait Listed W17 S17 F17 W18 Progress Fall ‘15 Win ‘16 Sp ‘16 Fall ‘16 Win ‘17 Jamie S. (503) 555-5555 [email protected] Email Schedule Appt Submit to Advisor BA 302 Cost Accounting... Canceled Fall ‘16 FAFSA Deadline is June... Apply now Edit Plan Course Description Required Required Elective Required Courses per Term 3 Number of Terms to Graduate Tuition Living Finacial Aid 9 Search My Degree Map My PSU Planning Sandbox Degree Mapping Tool Ernie Gomez School: Portland State University Degree: Business Administration Degree Completion: Spring 2019 Enrollment Status: Fulltime Total Estimate Tutition: $40,000 Total Spent: $10,000 Students share feedback and ideas with the Academic & Career Advising Redesign project team. reTHINK PSU 1

reTHINK PSU Status Report, August 2016 - Portland … PSU 3 STUDENT IMPACT STATUS OVERVIEW STATUS REPORT / AUGUST 2016 Start-to-Finish Business Degree *DU\ 6WHDGPDQ 'LUHFWRU 2QOLQH

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OVERVIEW STATUS REPORT AUGUST 2016

Colleagues -

I am pleased to share the August 2016 reTHINK PSU status report Importantly the projects and initiatives are aligned with PSUrsquos strategic plan

Highlights bull For Flexible Degrees - 15 active projectsZRUNFRQWLQXHVRQWKHUHFHQWOVHOHFWHGSURMHFWVLQFOXGLQJ2QOLQHDWD$QDOWLFVampHUWLiquestFDWH2QOLQH06

LQOREDO6XSSOampKDLQ0DQDJHPHQW2QOLQH(QJOLVK0DMRU0LQRUUDGXDWHampHUWLiquestFDWHLQ$SSOLHGHPRJUDSKDQGWKH2QOLQHDFKHORUVLQ6RFLDORUN

bull The Academic amp Career Advising project team has had a busy summer listening to and learning from students advisors faculty and staff through several surveys and a day-long engagement session They will soon hold community sessions with advisors faculty staff and students for feedback on preliminary service model concepts

bull The Interactive Degree Maps SURMHFWiquestQLVKHGLWVLVFRYHUDQGHVLJQSKDVHVFXOPLQDWLQJLQDSRUWIROLRRISRVVLEOHSURMHFWVGHVFULEHGLQDGHWDLOHGreport

bull The Redesign MyPSUSURMHFWDOVRiquestQLVKHGLWVLVFRYHUDQGHVLJQSKDVHVDQGLVLQWKHSURFHVVRIiquestQDOL]LQJLWVUHFRPPHQGDWLRQVWRWKHFDPSXVIRUnext steps

bull In the Coordinated Service Network 9 cases have been open and closed across service units

bull Completed projects7KH([FHVVLYHampUHGLWVSURMHFWOHGEHFN6DQFKH]WKH8QGHUJUDGXDWH6WXGHQW3HUVLVWHQFHSURMHFWOHGEampDVHampDPSEHOOWKHH3RUWIROLRPSOHPHQWDWLRQSURMHFWOHGE-RKDQQHVHUXWHUDQGWKH$FFHVVLELOLW6$2QOLQH8QGHUJUDGXDWH3URJUDPSURMHFWOHGE0ROOULIiquestWKDU6WHDGPDQDQG0HOLVVD3LULHampRQJUDWXODWLRQVWRWKHOHDGVDQGWHDPV

IMPLEMEN

TATI

ON

C t PCConcep rototypeFeedback

Concept Desirabilityamp FeasibilityAnalysisMass Input for Concepts

(Qualtrics amp Uservoice)

ro totypeFe edback

Value Statements

amp Proto

type Creation

Prioritizing Value

Statements

Translate Value Statements

Into Design Criteria

CCooConcept Pdb

VVVaVaVaVaVaVaVal llululululueeeee StStStatements

amp Proto

type Creation

Prioritizing Value

Statements

Translate Value S

Into Design

Und

erst

and

the

Stud

ent

Expe

rienc

e Cre

atin

g St

uden

t Per

sona

s

Stak

ehol

der amp

Eco

syst

emM

appi

ng

Understanding the User

Develop ampRefineValue

Statements

Develop

ampRefine

ConceptsPrototypes

FRede

roMy Degree Map

nt E

Thank you to everyone for their contributions

novation Process

sign MyPSU

Sukhwant Jhaj n

Ind

Vice Provost for Academic Innovation and Student Success 4

2IiquestFHRI$FDGHPLF$IIDLUV

ampRQFHSWRIQWHUDFWLYHHJUHH0DSVWRRODetails are here

SummaryCurrent Plan

My Advisor

Next Term Fall 2016 Next Steps

Explore Career Options

Register for All Classes in 12 Days

BA 302 Cost Accounting

BA 323 Retail Marketing

ENG 211 American Lit

ALERT Canceled gt Find Alternatives

Scheduled gt Register in 12 days

BIO 201 Biology Scheduled gt Register in 12 days

ALERT Wait Listed

W17 S17 F17 W18

Progress

Fall lsquo15 Win lsquo16 Sp lsquo16 Fall lsquo16 Win lsquo17

Jamie S (503) 555-5555 jamiespdxedu

Email Schedule ApptSubmit to Advisor

BA 302 Cost Accounting Canceled Fall lsquo16

FAFSA Deadline is June Apply now

Edit Plan

Course Description

Required

Required

Elective

Required

Courses per Term

3 Number of Terms to Graduate Tu

ition

Living

Finac

ial A

id

9

Search

My Degree Map

My PSU Planning Sandbox Degree Mapping Tool

Ernie Gomez School Portland State University Degree Business Administration Degree Completion Spring 2019 Enrollment Status Fulltime Total Estimate Tutition $40000 Total Spent $10000

Students share feedback and ideas with the Academic amp Career Advising Redesign project team

reTHINK PSU 1

Building the Best Student Experience Reduce barriers and improve services to help students graduate

Discover Design Implement Use Coordinated ampRRUGLQDWHGVHUYLFH Interactive Service2SSRUWXQLWLHV

Faculty 7HDPVFRQYHQHGDQG $SSURSULDWHWHVWLGHQWLƓHGWRLPSURYH UHVSRQVHWRVLPSOLI MY PSU Degree Maps NetworkSURMHFWNLFNRII FDVHVLGHQWLƓHG 3KDVHGUROORXW SUREOHPVROYLQJSUDFWLFHVCoordinated Service

Network WHUDWLYHWUDLQLQJWRLPSURYHVWXGHQW SODQFUHDWHGQVLJKWVXQFRYHUHG PSOHPHQWDWLRQ

DQGIHHGEDFNH[SHULHQFH ([FHVVLYH

FUHGLWVHYHORSHGSURRI 6ROXWLRQDFFXUDF UHGXFHGRIFRQFHSW DQGLQWHJUDWLRQ QFUHDVHGVWXGHQW

VDWLVIDFWLRQ6FRSHGHƓQHGPSURYHGVWXGHQW

Interactive PSOHPHQWDWLRQ 2QWLPHIRU VXFFHVVDegree 8VDJH

$QDO]HGWLPHOLQHDQGSODQ GHOLYHUDQGXVH5HƓQHGDV PSURYHGGHJUHHDQG

LGHQWLƓHGDQG9LWDOFULWHULD FUHDWHG

Maps ƓQDQFLDOSODQQLQJ

SULRULWL]HGQHHGHG

QFUHDVHGUHWHQWLRQDQG

6WXGHQWQHHGV URDGFRPPXQLFDWLRQ 6VWHP JUDGXDWLRQUDWHVMY PSU DQGYDOXHV DQGHQJDJHPHQW VXVWDLQHGDQG6WXGHQWQHHGV UHŴHFWHG)LQGLQJV FRQWLQXRXVO)HHGEDFN ampRQVLVWHQWDQGStaff LPSURYHGGHHSOXQGHUVWRRG FRQƓUPHG LQFRUSRUDWHG FRQQHFWHGVXSSRUW

PSOHPHQWHG ampRQWLQXHG6WXGHQWVXFFHVV ZLWK WUDQVSDUHQF6WXGHQW $GYLVRUVIDFXOW ampRPPXQLW SULRULWL]HG ŴH[LELOLW DQGLQSXWH[SHULHQFHLV VWDIIYRLFHVKHDUG IHHGEDFN $GYLVLQJLV Advising Redesign EHWWHUXQGHUVWRRG DQGYDOXHG LQFRUSRUDWHGAdvisor DFFHVVLEOHAdvising FRQVLVWHQWDQG

HVLJQ 1HZDGYLVLQJStudent Experience UHVSRQVLYH Student ExperienceRSWLRQVDUHRedesign GHVLJQXQGHUVWRRG8QLWQHHGV3DUWQHUVKLSLQSXW ampOHDU IHDVLEOH DQGLPSOHPHQWHGFRQWLQXRXVOCurrent FUTUREDQGFROODERUDWLRQ FRPPRQ UHŴHFWHGLQGHVLJQV

WKHSURFHVVLQWHJUDWHGLQ JRDOV

HVWDEOLVKHG

CO-CREATION bull Share ideas expertise and think big bull Generate ideas prototype bull Participate in tests and troubleshoot bull Use new productssystemsStudents bull Challenge and test assumptions

and evaluate bull Give feedback bull Provide continual feedback

Past present and future students bull Help prioritize (feedback and testing) bull Engage in advisingIn everything

we do bull Be open bull Innovate together bull Commit to usage bull Embrace and promote Student Facing

We put students bull Engage critically in the process bull Accept constructive criticism bull Test continuously and give feedback bull Adopt new policies and practices Staff faculty and administrators and challenge ideas

bull Participate positively in the process bull Evaluate troubleshoot and improve at the center who work directly with students bull Design for optimal improvement

We hear every voicebull Ask questions and test assumptions bull Feedback drives bull XLOGDQGUHƓQHIRUORQJWHUPVXVWDLQDELOLW bull Continuous feedback and improvementDoers

We work for the bull Seek and document feedback Implementation plan

bull Phase rollout and incorporate feedback bull HHSXSWRGDWHBuilders and implementers of bull Build and test prototypes

bull Identify issues and obstacles bull Communicate and train bull Tell the story of success EHQHƓWRIDOO systems and experiences bull Encourage creativity bull Develop plan for student tool use

Each project will proceed on its own timeline towards use by Fall 2017

ampRampUHDWHGZLWK

3 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

Start-to-Finish Business Degree DU6WHDGPDQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 POTENTIAL RISK

Graduate Certificate in Collaborative Governance Steve Greenwood Program Director PSU National Policy Consensus Center College of Urban amp Public Affairs

Up to 5000 ON TRACK

Bachelors in Urban amp Public Affairs Kevin Kecskes Assistant Professor College of Urban amp Public Affairs

Up to 5000 ON TRACK

GeographyGIS Minor Geoffrey Duh Associate Professor amp Director of GIS Programs Geography

Up to 5000 ON TRACK

A Fully Online Minor in Sustainability -RKQ5XHWHU3URIHVVRUDQGHSDUWPHQWampKDLU(QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQWampROOHJHRILiberal Arts amp Sciences

Up to 5000 ON TRACK

Adult Learners and Flexibility -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

10000-19999 COMPLETE

University Studies Minor Pathways Rowanna Carpenter Director of Assessment and Upper Division Clusters University Studies

Up to 5000 ON TRACK

ePortfolio Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ COMPLETE

Business Model Analysis Susan Klees Special Assistant to the Vice President for Finance amp Administration Finance amp Administration

20000+ COMPLETE

Academic Integrity and Turnitin Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ ON TRACK

PSU Online -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ COMPLETE

4 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI

XVLQHVV$GPLQLVWUDWLRQ

Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV

Administration

Online Track in International Studies Shawn Smallman Professor and Department Chair International and Global Studies College of Urban amp Public Affairs

Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP

College of Liberal Arts amp Sciences

Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV

College of Liberal Arts amp Sciences

Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO

RUN

Graduate Certificate in Applied Social Demography Jason Jurjevich Assistant Professor and Assistant Director Population Research Center College of

Urban amp Public Affairs

ePortfolio Scaling Up 0ROOULIiquestWK$VVRFLDWHLUHFWRU)DFXOW6XSSRUWDQG(PHUJLQJ7HFKQRORJ2IiquestFHRI$FDGHPLF

Innovation

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

5 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs

10000-19999 COMPLETE

Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 COMPLETE

Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU

20000+ ON TRACK

Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV

10000-19999 COMPLETE

Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services

Up to 5000 COMPLETE

Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services

5000-9999 ON TRACK

Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK

6 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF

Affairs ON TRACK

7 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK

Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE

Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ

Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE

Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK

Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for

$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

6WDUW

3URMHFW 7HDP LFNRII

028 XGJHW DSSURYHG DWFK ampRXUVH HVLJQ DWFK ampRXUVH HVLJQ

DWFK ampRXUVH HVLJQ

DWFK )LUVW DXQFK

DWFK )LUVW DXQFK

DWFK )LUVW DXQFK

3URMHFWampORVHG

LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

DWFK )LUVW DXQFK DWFK ampRXUVH HVLJQ

ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

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6 QWHUQVKLS LQWHUQVKLS PRGHO

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

028 DQGXGJHW

Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ

LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

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3URMHFW 0DQDJHPHQW 3ODQ

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ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

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STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

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ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

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AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

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STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

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Up to 5000

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Apr May Jun Jul Aug Sep

2016

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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

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50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

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Building the Best Student Experience Reduce barriers and improve services to help students graduate

Discover Design Implement Use Coordinated ampRRUGLQDWHGVHUYLFH Interactive Service2SSRUWXQLWLHV

Faculty 7HDPVFRQYHQHGDQG $SSURSULDWHWHVWLGHQWLƓHGWRLPSURYH UHVSRQVHWRVLPSOLI MY PSU Degree Maps NetworkSURMHFWNLFNRII FDVHVLGHQWLƓHG 3KDVHGUROORXW SUREOHPVROYLQJSUDFWLFHVCoordinated Service

Network WHUDWLYHWUDLQLQJWRLPSURYHVWXGHQW SODQFUHDWHGQVLJKWVXQFRYHUHG PSOHPHQWDWLRQ

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HVLJQ 1HZDGYLVLQJStudent Experience UHVSRQVLYH Student ExperienceRSWLRQVDUHRedesign GHVLJQXQGHUVWRRG8QLWQHHGV3DUWQHUVKLSLQSXW ampOHDU IHDVLEOH DQGLPSOHPHQWHGFRQWLQXRXVOCurrent FUTUREDQGFROODERUDWLRQ FRPPRQ UHŴHFWHGLQGHVLJQV

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CO-CREATION bull Share ideas expertise and think big bull Generate ideas prototype bull Participate in tests and troubleshoot bull Use new productssystemsStudents bull Challenge and test assumptions

and evaluate bull Give feedback bull Provide continual feedback

Past present and future students bull Help prioritize (feedback and testing) bull Engage in advisingIn everything

we do bull Be open bull Innovate together bull Commit to usage bull Embrace and promote Student Facing

We put students bull Engage critically in the process bull Accept constructive criticism bull Test continuously and give feedback bull Adopt new policies and practices Staff faculty and administrators and challenge ideas

bull Participate positively in the process bull Evaluate troubleshoot and improve at the center who work directly with students bull Design for optimal improvement

We hear every voicebull Ask questions and test assumptions bull Feedback drives bull XLOGDQGUHƓQHIRUORQJWHUPVXVWDLQDELOLW bull Continuous feedback and improvementDoers

We work for the bull Seek and document feedback Implementation plan

bull Phase rollout and incorporate feedback bull HHSXSWRGDWHBuilders and implementers of bull Build and test prototypes

bull Identify issues and obstacles bull Communicate and train bull Tell the story of success EHQHƓWRIDOO systems and experiences bull Encourage creativity bull Develop plan for student tool use

Each project will proceed on its own timeline towards use by Fall 2017

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3 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

Start-to-Finish Business Degree DU6WHDGPDQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 POTENTIAL RISK

Graduate Certificate in Collaborative Governance Steve Greenwood Program Director PSU National Policy Consensus Center College of Urban amp Public Affairs

Up to 5000 ON TRACK

Bachelors in Urban amp Public Affairs Kevin Kecskes Assistant Professor College of Urban amp Public Affairs

Up to 5000 ON TRACK

GeographyGIS Minor Geoffrey Duh Associate Professor amp Director of GIS Programs Geography

Up to 5000 ON TRACK

A Fully Online Minor in Sustainability -RKQ5XHWHU3URIHVVRUDQGHSDUWPHQWampKDLU(QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQWampROOHJHRILiberal Arts amp Sciences

Up to 5000 ON TRACK

Adult Learners and Flexibility -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

10000-19999 COMPLETE

University Studies Minor Pathways Rowanna Carpenter Director of Assessment and Upper Division Clusters University Studies

Up to 5000 ON TRACK

ePortfolio Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ COMPLETE

Business Model Analysis Susan Klees Special Assistant to the Vice President for Finance amp Administration Finance amp Administration

20000+ COMPLETE

Academic Integrity and Turnitin Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ ON TRACK

PSU Online -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ COMPLETE

4 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI

XVLQHVV$GPLQLVWUDWLRQ

Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV

Administration

Online Track in International Studies Shawn Smallman Professor and Department Chair International and Global Studies College of Urban amp Public Affairs

Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP

College of Liberal Arts amp Sciences

Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV

College of Liberal Arts amp Sciences

Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO

RUN

Graduate Certificate in Applied Social Demography Jason Jurjevich Assistant Professor and Assistant Director Population Research Center College of

Urban amp Public Affairs

ePortfolio Scaling Up 0ROOULIiquestWK$VVRFLDWHLUHFWRU)DFXOW6XSSRUWDQG(PHUJLQJ7HFKQRORJ2IiquestFHRI$FDGHPLF

Innovation

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

5 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs

10000-19999 COMPLETE

Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 COMPLETE

Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU

20000+ ON TRACK

Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV

10000-19999 COMPLETE

Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services

Up to 5000 COMPLETE

Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services

5000-9999 ON TRACK

Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK

6 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF

Affairs ON TRACK

7 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK

Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE

Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ

Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE

Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK

Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for

$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

028 DQGXGJHW

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LVFRYHU 6HVVLRQV

6 QWHUQVKLS LQWHUQVKLS PRGHO

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

028 DQGXGJHW

Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ

LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

HILQH 1HHGV DQG 2SSRUWXQLWLHV

3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW

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028

6XPPHU ampRXUVHampRQYHUVLRQV

6SULQJ ampRXUVHampRQYHUVLRQV

)DOO ampRXUVHampRQYHUVLRQV

(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

3 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

Start-to-Finish Business Degree DU6WHDGPDQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 POTENTIAL RISK

Graduate Certificate in Collaborative Governance Steve Greenwood Program Director PSU National Policy Consensus Center College of Urban amp Public Affairs

Up to 5000 ON TRACK

Bachelors in Urban amp Public Affairs Kevin Kecskes Assistant Professor College of Urban amp Public Affairs

Up to 5000 ON TRACK

GeographyGIS Minor Geoffrey Duh Associate Professor amp Director of GIS Programs Geography

Up to 5000 ON TRACK

A Fully Online Minor in Sustainability -RKQ5XHWHU3URIHVVRUDQGHSDUWPHQWampKDLU(QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQWampROOHJHRILiberal Arts amp Sciences

Up to 5000 ON TRACK

Adult Learners and Flexibility -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

10000-19999 COMPLETE

University Studies Minor Pathways Rowanna Carpenter Director of Assessment and Upper Division Clusters University Studies

Up to 5000 ON TRACK

ePortfolio Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ COMPLETE

Business Model Analysis Susan Klees Special Assistant to the Vice President for Finance amp Administration Finance amp Administration

20000+ COMPLETE

Academic Integrity and Turnitin Implementation -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ ON TRACK

PSU Online -RKDQQHVHUXWHU([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

20000+ COMPLETE

4 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI

XVLQHVV$GPLQLVWUDWLRQ

Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV

Administration

Online Track in International Studies Shawn Smallman Professor and Department Chair International and Global Studies College of Urban amp Public Affairs

Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP

College of Liberal Arts amp Sciences

Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV

College of Liberal Arts amp Sciences

Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO

RUN

Graduate Certificate in Applied Social Demography Jason Jurjevich Assistant Professor and Assistant Director Population Research Center College of

Urban amp Public Affairs

ePortfolio Scaling Up 0ROOULIiquestWK$VVRFLDWHLUHFWRU)DFXOW6XSSRUWDQG(PHUJLQJ7HFKQRORJ2IiquestFHRI$FDGHPLF

Innovation

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

5 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs

10000-19999 COMPLETE

Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 COMPLETE

Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU

20000+ ON TRACK

Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV

10000-19999 COMPLETE

Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services

Up to 5000 COMPLETE

Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services

5000-9999 ON TRACK

Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK

6 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF

Affairs ON TRACK

7 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK

Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE

Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ

Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE

Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK

Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for

$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

6WDUW

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DWFK ampRXUVH HVLJQ

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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

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6 QWHUQVKLS LQWHUQVKLS PRGHO

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

028 DQGXGJHW

Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ

LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

HILQH 1HHGV DQG 2SSRUWXQLWLHV

3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

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STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

Online Athletic and Outdoor Certificate -HQQLIHU1ROiquestLUHFWRURIWKH$WKOHWLFDQG2XWGRRU3URJUDP6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online Data Analytics Certificate ampOLII$OOHQHDQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Online MS in Global Supply Chain Management DQLHORQJ3URIHVVRUDQG$FDGHPLFLUHFWRU8QGHUJUDGXDWH6XSSORJLVWLFV3URJUDP6FKRRORI

XVLQHVV$GPLQLVWUDWLRQ

Online Master of Taxation 1DQF1HVOXQG3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI7D[DWLRQ3URJUDP6FKRRORIXVLQHVV

Administration

Online Track in International Studies Shawn Smallman Professor and Department Chair International and Global Studies College of Urban amp Public Affairs

Online Bachelors in Social Work 0LFKDHO7DORU$VVRFLDWH3URIHVVRURI3UDFWLFHDQGQWHULPLUHFWRUDFKHORURI6RFLDORUN3URJUDP

College of Liberal Arts amp Sciences

Online English MajorMinor 0LFKDHOampODUN$VVRFLDWH3URIHVVRUDQGLUHFWRU7KH3RUWODQGampHQWHUIRUWKH3XEOLF+XPDQLWLHV

College of Liberal Arts amp Sciences

Online MSW with a Specialization in Health Across the Lifespan LVD+DZDVK$VVLVWDQW3URIHVVRURI3UDFWLFHDQG062QOLQH2SWLRQampRRUGLQDWRU6FKRRORI6RFLDO

RUN

Graduate Certificate in Applied Social Demography Jason Jurjevich Assistant Professor and Assistant Director Population Research Center College of

Urban amp Public Affairs

ePortfolio Scaling Up 0ROOULIiquestWK$VVRFLDWHLUHFWRU)DFXOW6XSSRUWDQG(PHUJLQJ7HFKQRORJ2IiquestFHRI$FDGHPLF

Innovation

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

Up to 5000 ON TRACK

5 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs

10000-19999 COMPLETE

Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 COMPLETE

Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU

20000+ ON TRACK

Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV

10000-19999 COMPLETE

Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services

Up to 5000 COMPLETE

Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services

5000-9999 ON TRACK

Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK

6 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF

Affairs ON TRACK

7 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK

Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE

Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ

Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE

Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK

Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for

$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

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10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

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Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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3URMHFW WHDP NLFNRII

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ampRXUVH HVLJQ DWFK

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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ

LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

HILQH 1HHGV DQG 2SSRUWXQLWLHV

3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

DWFK 0RGXOH HVLJQ

ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

028 DQGXGJHW 3URMHFW 7HDP LFNRII

DWFK )LUVW DXQFK

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DWFK ampRXUVHV

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3URMHFWampORVHG

2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

5 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Undergraduate Student Persistence Casey Campbell Lead Advisor College of Urban amp Public Affairs

10000-19999 COMPLETE

Excessive Credits HFN6DQFKH]LUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

Up to 5000 COMPLETE

Academic Home for Undecided Students HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Coordinated Service Network ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU

20000+ ON TRACK

Creating an Academically-Supported Internship Program at PSU -HDQQH(OOLVQWHUQVKLS3URJUDP$GYLVHU$GYLVLQJampDUHHU6HUYLFHV

10000-19999 COMPLETE

Improve Undeclared Student Persistence HFNLQJHUVROO$VVRFLDWHLUHFWRU$GYLVLQJampDUHHU6HUYLFHV

Up to 5000 COMPLETE

Online Career Exploration Class Annie Thompson Academic Advisor Advising amp Career Services

Up to 5000 COMPLETE

Student Services Online Academic Coaching LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Tutoring LDQH2paraDQLRQ$VVLVWDQWLUHFWRUHDUQLQJampHQWHU

Up to 5000 ON HOLD

Student Services Online Career Services Greg Flores Associate Director Advising amp Career Services

5000-9999 ON TRACK

Redesign MyPSU 1LFROOHX3RQW$VVRFLDWH5HJLVWUDUIRU5HJLVWUDWLRQ5HFRUGVDQG2SHUDWLRQV2IiquestFHRIWKH5HJLVWUDU 20000+ 5DQDVV6HQLRULUHFWRUampRPSXWLQJQIUDVWUXFWXUH6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ ON TRACK

6 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF

Affairs ON TRACK

7 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK

Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE

Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ

Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE

Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK

Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for

$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

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Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

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ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

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2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

6 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Academic amp Career Advising Redesign 20000+6XNKZDQW-KDM9LFH3URYRVWIRU$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF

Affairs ON TRACK

7 reTHINK PSU

STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK

Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE

Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ

Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE

Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK

Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for

$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

028 DQGXGJHW

Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

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3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

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ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

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STUDENT IMPACT STATUS

OVERVIEW STATUS REPORT AUGUST 2016

STUDENT IMPACT STATUS

Online DAC Process Improvement Up to 5000 1LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU ON TRACK

Toolkit for Online Learners amp Faculty 10000-199991LFROOHX3RQW$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Streamlining Graduation Application amp Diploma Ordering 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU5HJLVWUDUparaV2IiquestFH COMPLETE

Accessibility GSE Visually Impaired Learner Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ+ROODZVRQ$VVLVWDQW3URIHVVRU Up to 5000 DQG-HUHP0F3KHUVRQLUHFWRURI0DUNHWLQJDQGampRPPXQLFDWLRQ6VWHPVUDGXDWH6FKRRORI ON TRACK(GXFDWLRQ

Accessibility SBA Online Undergraduate Program 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQDU6WHDGPDQLUHFWRUDQG Up to 5000 0HOLVVD3LULH2QOLQH7HDFKLQJ([FHOOHQFHQVWUXFWRU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ COMPLETE

Accessibility Online Master of Social Work 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLVD+DZDVK062QOLQH2SWLRQ Up to 5000 ampRRUGLQDWRUQVWUXFWRU6FKRRORI6RFLDORUN ON TRACK

Degree Audit System Upgrade 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Course Schedule Planner 20000+DWK7KRPDV$VVRFLDWH5HJLVWUDU2IiquestFHRIWKH5HJLVWUDU COMPLETE

Research on Course Calendar Structure Flexibility Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student Success Up to 5000 2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

Interactive Degree Maps 20000+ampLQGDFFDU5HJLVWUDU2IiquestFHRIWKH5HJLVWUDURandi Harris Special Assistant to the Vice Provost for

$FDGHPLFQQRYDWLRQDQG6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV ON TRACK

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

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3URMHFWampORVHG

LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

DWFK )LUVW DXQFK DWFK ampRXUVH HVLJQ

ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

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LVFRYHU 6HVVLRQV

6 QWHUQVKLS LQWHUQVKLS PRGHO

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

028 DQGXGJHW

Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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ϮϬϭϳampĞď ƵŶ KĐƚ ampĞď ƵŶ KĐƚ ampĞď

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ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ

LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

HILQH 1HHGV DQG 2SSRUWXQLWLHV

3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

8 reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

independent project

AUGUST 2016

Start-to-Finish Business Degree Create greater access to bachelor degree offerings in business by offering a fully online

Bachelorrsquos Degree in Business through partnerships with local community colleges and by

developing additional online courses

STUDENT IMPACT

Up to 5000 STATUS

POTENTIAL RISK BUDGET $338483

LEADSLEADS Gary SteadmanGary SteadmanLUHFWRULUHFWRU2QOLQHXVLQHVV(GXFDWLRQ2QOLQHXVLQHVV(GXFDWLRQ6FKRRORIXVLQHVV$GPLQLVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQDWLRQ

Key Highlights bull Of the seven courses developed LQWKHUHFHQWEDWFKiquestYHDUHUHDGfor Fall launch

bull 0RXQW+RRGampRPPXQLWampROOHJHhas approved the draft project FKDUWHUZLWKWKH6$DQGWKHdocument is currently being distributed for signatures Portland Community College

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ0DWKHPDWLFV6WDWLVWLFVampRPPXQLFDWLRQ(FRQRPLFVLEUDUampRPPXQLWampROOHJHPartners The Learning Center

PROJECT MANAGERHYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϳToday

Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug Oct Dec

2015 2016

Start Project Management Plan Course Design Batch 1

Course Design Batch 2

Online Orientation Module

First Launches Complete

Project Closed

(ULFDDJQHUAssociate Dean for Undergraduate Studies6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

has requested minor edits to its SURMHFWFKDUWHU2QFHiquestQDOL]HGWKHPCC project charter will be ready for signatures

bull The deliverables associated with the online Freshman Inquiry (FRINQ) have been removed from this project It was agreed that online FRINQ development would best be served as its own

Documentation summarizing services for co-enrolled students

PCC documentation for each key focus area

MOU Approval

Issues amp Risks bull LWKWKHGHSDUWXUHRIWKHSURMHFWOHDGD

mitigation plan is being created to assure execution of the community college project charters as well as a successful closure of the Start-to-Finish project

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

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Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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3URMHFWampORVHG

ϮϬϭϱ ϮϬϭϲ dŽĚĂLJ ϮϬϭϳ

LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

HILQH 1HHGV DQG 2SSRUWXQLWLHV

3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

DWFK 0RGXOH HVLJQ

ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

028 DQGXGJHW 3URMHFW 7HDP LFNRII

DWFK )LUVW DXQFK

DWFK ampRXUVH HVLJQ

DWFK ampRXUVHV

DWFK )LUVW DXQFK DWFK )LUVW DXQFK

3URMHFWampORVHG

2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

STUDENT IMPACT

AUGUST 2016

Graduate Certificate in CollaborativeGovernance HVLJQDVHWRIQHZDQGH[LVWLQJFRXUVHVIRUWKHSHQGLQJampHUWLiquestFDWHLQampROODERUDWLYHGovernance to enhance student success and provide a program design framework to

expand training of public sector managers throughout the US and abroad

Key Highlights Issues amp Risks bull Project will close in Fall bull OAI will continue to provide bull Change request to update the project 6XVWDLQDELOLWSODQLVLQWKHiquestQDO support until June 2018 duration to Fall 2016 draft stage

bull 7KLVSODQLGHQWLiquestHVDQXPEHURInext steps for the Collaborative Governance team once the

Up to 5000 project is over

STATUS

ON TRACK BUDGET $114372

2016

Today

Start

Project Team Kick-off

MOU amp Budget approved

Batch 1 Course Design

Batch 2 Course Design

Batch 1 First Launch

Batch 3 Course Design

Batch 2 First Launch

Batch 3 First Launch

Project Closed

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016

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LEAD PROJECT MANAGER COLLABORATORS Steve Greenwood Johannes De Gruyter PSU National Policy Consensus Center Urban Studies amp Planning Public Administration National Program Director ([HFXWLYHLUHFWRU 3ROLFampRQVHQVXVampHQWHU6FKRRORIRYHUQPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUampROOHJHRIPSU National Policy Consensus Center 2IiquestFHRI$FDGHPLFQQRYDWLRQ Urban amp Public Affairs College of Urban amp Public Affairs

reTHINK PSU KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV 9

10 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

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Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

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3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

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ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

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39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

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ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

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42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

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44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

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ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

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45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

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Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

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Apr May Jun Jul Aug Sep

2016

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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

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50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

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STATUS

ON TRACK

STUDENT IMPACT

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Bachelors in Urbanamp Public Affairs Redesign 19 existing courses that will be associated with a new Bachelors in Urban and

Public Affairs including redesigning courses to an online modality and implementation of

credit for prior learning strategies At least 75 of the courses required to complete the

degree will be online

Key Highlights Issues amp Risks bull 3URMHFWLVRQWUDFNWRiquestQLVKFRXUVH bull None

development by September 2016 when the project will conclude

bull OAI Project Lead and course developers have worked to creatively accommodate changing schedules to keep development on time

Up to 5000

BUDGET $308846

Spring 2016 Course Design

Winter 2016 Course Design

Spring 2016 First Launch

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr Jun Aug

Start MOU amp Budget Approval Summer 2015 Course Design

Fall 2015 Course Design

New Program Approved

Winter 2016 First Launch

Project Closed

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Kevin Kecskes Hans VanDerSchaaf ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQampRPPXQLW+HDOWK3XEOLFAssistant Professor 6HQLRU3URMHFW0DQDJHU Administration Political Science Urban Studies amp Planning Library School of Government College of Urban amp Public Affairs 2IiquestFHRI$FDGHPLF$IIDLUV

11 reTHINK PSU

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STUDENT IMPACT

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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

028 DQGXGJHW

Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

HILQH 1HHGV DQG 2SSRUWXQLWLHV

3URMHFW 0DQDJHPHQW 3ODQ

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ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

11 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

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GeographyGIS Minor PSURYHAgraveH[LELOLWIRUVWXGHQWVERIIHULQJWKHRSWLRQWRFRPSOHWHFHUWDLQ6FRXUVHVeither in hybrid format or online Courses developed within the project will be incorporated

LQWRDSURSRVDOIRUDQHZXQGHUJUDGXDWHFHUWLiquestFDWHSURJUDP

Key Highlights Issues amp Risks bull Completed coursework for Spring bull Due to pressing grant and RFP deadlines

2016 OIT pushed the ArcGIS implementation back into July

Up to 5000 STATUS

ON TRACK BUDGET $170143

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Geoffrey DuhAssociate Professor amp Director of GIS ProgramsGeography College of Liberal Arts amp Sciences

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS ampROOHJHRILEHUDO$UWV6FLHQFHVHRJUDSK2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDU

12 reTHINK PSU

AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

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Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

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3URMHFW 0DQDJHPHQW 3ODQ

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ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

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ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

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2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

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ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

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wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

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Apr May Jun Jul Aug Sep

2016

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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

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AUGUST 2016

A Fully Online Minor in Sustainability PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDPLQRULQ6XVWDLQDELOLWWKDWLVRSWLPDOIRUscaffolding learning outcomes and by embedding student outcomes within all courses to

better prepare them for internship opportunities

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK BUDGET $96792

Key Highlights bull (60(60DQG(60

404 will be developed this Fall (instead of this Summer)

028 DQGXGJHW

Issues amp Risks bull Need to extend deadline of the project with

a change request to end of December

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LEAD PROJECT MANAGER COLLABORATORS John Rueter Johannes De Gruyter (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVVProfessor and Department Chair ([HFXWLYHLUHFWRU Administration Library The Learning Center (QYLURQPHQWDO6FLHQFHVDQG0DQDJHPHQW 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

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3URMHFW 0DQDJHPHQW 3ODQ

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ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

DWFK 0RGXOH HVLJQ

ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

028 DQGXGJHW 3URMHFW 7HDP LFNRII

DWFK )LUVW DXQFK

DWFK ampRXUVH HVLJQ

DWFK ampRXUVHV

DWFK )LUVW DXQFK DWFK )LUVW DXQFK

3URMHFWampORVHG

2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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)DOO ampRXUVHampRQYHUVLRQV

(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

13 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Adult Learners and Flexibility HYHORSLQVLJKWLQWRKRZ368FDQUHVSRQGWRDGXOWVWXGHQWVparaQHHGVIRUAgraveH[LELOLWLQWKHareas of curriculum and services and build capacity to innovate when responding to these

needs

Project Achieved the Following Outcomes bull (QJDJHGLQDFWLYLWLHVZKLFKGHYHORSHGIDFXOWVWDIIFDSDFLWWRLQQRYDWHDURXQGWKHTXHVWLRQ+RZFDQ368UHVSRQGWRWKHQHHGIRUAgraveH[LELOLWLQWKHFXUULFXOXPDQGWKHVHUYLFHVWKDWDGXOWVWXGHQWVH[SHULHQFH

bull 8VHGiquestQGLQJVIURPWKHDERYHDFWLYLWLHVWRLQIRUPDQGLGHDWHDERXWZKDWDGGLWLRQDOAgraveH[LELOLWIRUDGXOWOHDUQHUVPLJKWORRNOLNHDW368LQFOXGLQJAgraveH[LEOHGHJUHHV

bull HiquestQHGZKDWLVPHDQWEDGXOWOHDUQHUVDQGAgraveH[LELOLWLQRXUFRQWH[WDW368

bull XLOWFDSDFLWZLWKLQWKH8QLYHUVLWWRLQQRYDWHEOHDUQLQJXVLQJGHVLJQWKLQNLQJEDVHGSURFHVVHVDQGDFWLYLWLHVHQDEOLQJDpoint of view that is student-centric and sets the stage for future processes at PSU to be more rich and useful in future work

STATUS bull Completed an end-of-project report and project artifactsCOMPLETE

BUDGET $49089

10000-19999

HILQHVWDNHKROGHUV

HILQH 1HHGV DQG 2SSRUWXQLWLHV

3URMHFW 0DQDJHPHQW 3ODQ

3URMHFW 7HDP 6WDNHKROGHUHQJDJHPHQW VHVVLRQV

ϮϬϭϲAug Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr

6WDUW QWURGXFH QQRYDWLRQ 3URFHVV HYHORS VVWHP VROXWLRQV 3UHVHQW3URMHFW)LQGLQJV 3URMHFWampORVHG

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Hans VanDerSchaaf 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJ([HFXWLYHLUHFWRU 6HQLRU3URMHFW0DQDJHU UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRIWKH5HJLVWUDU6FKRRORI6RFLDORUNRUOGDQJXDJHV2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV LWHUDWXUHV2IiquestFHRI$FDGHPLF$IIDLUV

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

DWFK 0RGXOH HVLJQ

ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

028 DQGXGJHW 3URMHFW 7HDP LFNRII

DWFK )LUVW DXQFK

DWFK ampRXUVH HVLJQ

DWFK ampRXUVHV

DWFK )LUVW DXQFK DWFK )LUVW DXQFK

3URMHFWampORVHG

2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW

RUNSODQ

028

6XPPHU ampRXUVHampRQYHUVLRQV

6SULQJ ampRXUVHampRQYHUVLRQV

)DOO ampRXUVHampRQYHUVLRQV

(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

14 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

University Studies MinorPathways PSURYHAgraveH[LELOLWIRUVWXGHQWVEGHYHORSLQJDGGLWLRQDO8QLYHUVLW6WXGLHVRQOLQHSDWKZDVin two minors Sexualities Gender and Queer Studies and Child and Family Studies

Key Highlights bull Completed Spring course

development

bull Summer development in progress

bull A hard drive that crashed with video content for orientation modules was repaired Content is intact

BUDGET $136917

Up to 5000

Issues amp Risks bull None

DWFK ampRXUVH HVLJQ

DWFK 0RGXOH HVLJQ

ϮϬϭϳFeb May Aug Nov Feb May Aug Nov Feb

6WDUW

028 DQGXGJHW 3URMHFW 7HDP LFNRII

DWFK )LUVW DXQFK

DWFK ampRXUVH HVLJQ

DWFK ampRXUVHV

DWFK )LUVW DXQFK DWFK )LUVW DXQFK

3URMHFWampORVHG

2015 2016 Today 2017

LEAD Rowanna CarpenterDirector of Assessment and Upper Division ClustersUniversity Studies

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

COLLABORATORS 8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLFQQRYDWLRQampKLOGDQG)DPLO6WXGLHVRPHQHQGHUDQG6H[XDOLW6WXGLHVUDGXDWH6FKRRORI(GXFDWLRQLEUDU

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

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wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

15 reTHINK PSU

AUGUST 2016

ePortfolio Implementation Implement PebblePad as the campus-wide eportfolio platform and build an integrative

learning community that generates buy in and inspires creative thinking around using

eportfolios to improve student learning and student success

Project Achieved the Following Outcomes bull Project complete

bull 7KH6WHZDUGVPDGHWKHGHFLVLRQWRFORVHWKLViquestUVWSKDVHRIWKHLPSOHPHQWDWLRQ

bull A new project is being initiated for 2016-17 focused on scaling up and is called ldquoePortfolio Scaling Uprdquo

STATUS

COMPLETE

Technical Integration Plan

STUDENT IMPACT

20000+

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Start

Procurement process

Sandbox installation

Training and support plan for Fall

PebblePad Academy

Vision Roll-out Plan and Support Plan

New projects Carnegie Project Closed

ϮϬϭϱ ϮϬϭϲ

LEAD Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

PROJECT MANAGER Johannes De Gruyter([HFXWLYHLUHFWRU2IiquestFH$FDGHPLFQQRYDWLRQ

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLW6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

httpwwwpdxeduoai

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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)DOO ampRXUVHampRQYHUVLRQV

(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

16 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Business Model Analysis Improve PSUrsquos ability to use scenario analysis tools to analyze and understand the short-

DQGORQJWHUPiquestQDQFLDOLPSDFWVRIUH7+1368SURMHFWVDQGWKHLUDELOLWWRLQWHJUDWHZLWKexisting systems and technology

Project Achieved the Following Outcomes bull (QJDJHGLQDUREXVWGLVFRYHUSURFHVVZLWKVWDNHKROGHUVIURPDFURVV368

bull Develop design criteria for a tool that will enable users to understand the impact of existing and future degree programs

bull Authored a iquestQDOSURMHFWUHSRUW including design criteria and project artifacts

bull 7UDQVLWLRQHGDQGLQWHJUDWHGWKHSURMHFWWRWKHQWHJUDWHG3ODQQLQJRI(QUROOPHQWDQGXGJHWSURMHFWZKLFKZLOOOHDGWKHdevelopment of the tool moving forward

20000+ STATUS

COMPLETE

Insights interviews Insights synthesis Project Closed

2015Sep Sep

Start Project team Project Management Plan Project Workplan Develop design driteria Communications re Project Transition

LEAD PROJECT MANAGER COLLABORATORS Susan Klees Hans VanDerSchaaf )LQDQFH$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLF$IIDLUV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRISpecial Assistant to the Vice President for 6HQLRU3URMHFW0DQDJHU QVWLWXWLRQDO5HVHDUFKDQG3ODQQLQJXGJHW2IiquestFHFinance amp Administration 2IiquestFHRI$FDGHPLF$IIDLUVFinance amp Administration

17 reTHINK PSU

AUGUST 2016

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

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Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

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Apr May Jun Jul Aug Sep

2016

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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

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17 reTHINK PSU

AUGUST 2016

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Academic Integrity and TurnitinImplementation 6WUHQJWKHQDFDGHPLFLQWHJULWSUDFWLFHVELPSOHPHQWLQJ7XUQLWLQDVWKHFDPSXVZLGHoriginality check online grading and peer review platform and by building an Academic

QWHJULWWRRONLWRQWKH2IiquestFHRI$FDGHPLFQQRYDWLRQZHEVLWH3URMHFWZLOOVXSSRUWIDFXOWin improving academic integrity and students in checking the originality of their work

Key Highlights bull Contract extended

bull All pilots with D2L integration successful

bull Pilots without D2L (SSO) are underway

bull Toolkits and tutorials are done Up to 5000STATUS

ON TRACK

STUDENT IMPACT

6WDUW

3URMHFW RUNSODQ 7XUQLWLQ 6XSSRUW 3URFHVVDQG 0DWHULDOV

Issues amp Risks bull Ongoing challenges with the non-

responsiveness of the vendors

bull The SSO login page is not user-friendly and Turnitin is changing its D2L integration

bull HPDKDYHWRVHHNDOWHUQDWLYHSURGXFWVin the future if the relationship does not improve

HEVLWH LYH

3URMHFW ampKDUWHU LQWHU 3LORWV 7HFKQLFDO PSOHPHQWDWLRQ DXQFK(YHQW 3URMHFW FORVHG

ϮϬϭϲDec Jan Feb Mar Apr May Jun Jul Aug Sep

2015 2016 Today

LEAD PROJECT MANAGER COLLABORATORS Johannes DeGruyter Johannes DeGruyter 2IiquestFHRI$FDGHPLFQQRYDWLRQ2IiquestFHRIQIRUPDWLRQ7HFKQRORJHDQRI6WXGHQWLIH2IiquestFH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU QWHQVLYH(QJOLVKDQJXDJH3URJUDP2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

18 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

KWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

PSU Online Improve student access to information about PSUrsquos online offerings by building a central

website for prospective students with key information about all of PSUrsquos fully online

offerings

Project Achieved the Following Outcomes bull Launched PSU Online website - httpwwwpdxedupsu-online - which improves student access to information about 368paraVIXOORQOLQHRIIHULQJVLQFOXGLQJDFKHORUparaVFHUWLiquestFDWHVHQGRUVHPHQWV0DVWHUparaVDQGOLFHQVXUHV

bull 6XFFHVVIXOOSDUWQHUHGDFURVVFDPSXVWREXLOGWKHVLWHLQFOXGLQJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVampROOHJHRI8UEDQ3XEOLF$IIDLUV8QLYHUVLWampRPPXQLFDWLRQVDQG2IiquestFHRIUDGXDWH6WXGLHV

20000+ STATUS

COMPLETE BUDGET $100000

Campus visit summary report provided by Noel Levitz summarizing interviews with Template mock-up approval (final)

campus stakeholders SEO Training at PSU

Search Engine Optimization blueprints delivered Final content

2015Dec e

Start Wireframe approval Content approval PSU Launch and project complete

LEAD PROJECT MANAGER COLLABORATORS Johannes De Gruyter Johannes De Gruyter 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUNUDGXDWH([HFXWLYHLUHFWRU ([HFXWLYHLUHFWRU 6FKRRORI(GXFDWLRQampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRILEHUDO$UWV6FLHQFHV6FKRRORI2IiquestFH$FDGHPLFQQRYDWLRQ 2IiquestFH$FDGHPLFQQRYDWLRQ XVLQHVV$GPLQLVWUDWLRQ2IiquestFHRIUDGXDWH6WXGLHV

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

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Apr May Jun Jul Aug Sep

2016

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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

19 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Athletic and OutdoorCertificate ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHRIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KH2QOLQH$WKOHWLFDQG2XWGRRUampHUWLiquestFDWHRIIHUVVWXGHQWVWKHRSSRUWXQLWWRH[DPLQHLVVXHVLQPDUNHWLQJUHWDLOLQJdistribution and sales

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course

STUDENT IMPACT development

Up to 5000

BUDGET $96815

Upcoming Goals bull Planning meeting scheduled for

August and kick-off meeting in September

bull )LQDOL]HWKHRQOLQHFRXUVH development schedule

LEAD PROJECT MANAGER COLLABORATORS -HQQLIHU1ROiquest HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDirector Athletic and Outdoor Program $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

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20 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Data Analytics Certificate Continue to provide the PSU student community with greater access to graduate degree offerings by the School of Business

$GPLQLVWUDWLRQ7KH2QOLQHDWD$QDOWLFVampHUWLiquestFDWHZLOOSUHSDUHVWXGHQWVWROHDGLQIRUPHGEXVLQHVVVWUDWHJLHVEFROOHFWLQJanalyzing storing and interpreting large-scale data in positions such as systems analysts - applications market research

analysts business intelligence analysts marketing specialists data analysts and risk managers

Key Highlights Issues amp Risks bull 028DQGEXGJHWiquestQDOL]HG$ bull None

change request will be completed to extend the project end date by one year to accommodate an updated course development schedule The development for

STUDENT IMPACT the second course will be in theUp to 5000 second year

BUDGET $53349

Upcoming Goals bull )LQDOL]HFRXUVHGHYHORSPHQW

schedule

bull Project kick-off meeting scheduled for September

LEAD PROJECT MANAGER COLLABORATORS Cliff Allen HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFDean $VVRF3URMHFW0DQDJHU Affairs 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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6SULQJ ampRXUVHampRQYHUVLRQV

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

21 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MS in Global Supply ChainManagement Continue to provide the PSU student community with greater access to graduate degree

offerings through the Online MS in Global Supply Chain Management which offers students

a globally focused and deep understanding of international supply chain best practices in

the area of sustainability

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Course development continues for four courses on track to complete for Fall launch

bull Held introductory meetingSTUDENT IMPACT

ZLWKSURMHFWOHDGDQGLGHQWLiquestHGUp to 5000 next steps for developing programmatic standards for the

BUDGET $202720 courses

Upcoming Goals bull Complete course development for

four courses and launch in Fall

bull Project kick-off meeting scheduled in September

LEAD PROJECT MANAGER COLLABORATORS DQLHORQJ HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAcademic Director Undergraduate Supply $VVRF3URMHFW0DQDJHU Affairs amp Logistics Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW

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028

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6SULQJ ampRXUVHampRQYHUVLRQV

)DOO ampRXUVHampRQYHUVLRQV

(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

22 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Master of Taxation Continue to provide the PSU student community with greater access to graduate degree

RIIHULQJVEWKH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ7KLV2QOLQH0DVWHURI7D[DWLRQZLOOprovide the necessary technical training for students seeking to enhance their expertise

and knowledge-base in the area of taxation

Key Highlights Issues amp Risks bull UDIW028DQGEXGJHWFRPSOHWH bull None

STUDENT IMPACT

Up to 5000

BUDGET $294801

Upcoming Goals bull )LQDOL]H028EXGJHWDQGFRXUVH

development schedule

LEAD PROJECT MANAGER COLLABORATORS Nancy Neslund Professor and Academic HYLQHUJ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF3URIHVVRUDQG$FDGHPLFLUHFWRU0DVWHURI $VVRF3URMHFW0DQDJHU Affairs Taxation Program 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

23 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Track in International Studies Continue to provide the PSU student community with greater access to a collection of

undergraduate course offerings by the College of Urban amp Public Affairs through the Online

7UDFNLQQWHUQDWLRQDO6WXGLHVVSHFLDOL]DWLRQZKLFKRIIHUVDSDWKZDIRUVWXGHQWVWRHQVXUHthat all core requirements can be completed online

Key Highlights Issues amp Risks bull Started development of new bull None

online section for INTL 201

bull Scheduled project kick-off meeting for September

STUDENT IMPACT

Up to 5000

Upcoming Goals bull Complete INTL 201 for Fall launch

bull Conduct further discovery activities for the project in September

BUDGET $144174

LEAD PROJECT MANAGER COLLABORATORS Shawn Smallman Professor and Dept Chair of International and Global Studies

HYLQHUJ$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

ampROOHJHRI8UEDQ3XEOLF$IIDLUV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAffairs

College of Urban and Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

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33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

24 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online Bachelors in Social Work Provide PSU students with greater access to undergraduate offerings from the School

of Social Work and continue to provide the necessary program offering to communities

located in the Southern Oregon region

STUDENT IMPACT

Up to 5000

BUDGET $278678

LEAD 0LFKDHO7DORU

Key Highlights bull 028EXGJHWiquestQDOL]HG

bull Held planning meeting with SURMHFWOHDGDQGLGHQWLiquestHGnext steps for developing programmatic standards for the courses

bull Started summer course development on two courses

Upcoming Goals bull Complete course development for

two courses

bull Continue planning meetings to prepare for Fall project kick-off meeting

Associate Professor of Practice and Interim LUHFWRUDFKHORURI6RFLDORUN3URJUDP6FKRRORI6RFLDORUN

Issues amp Risks bull None

PROJECT MANAGER COLLABORATORS HYLQHUJ 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVRF3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

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25 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online English MajorMinor PSURYHAgraveH[LELOLWIRUVWXGHQWVVHHNLQJWRREWDLQD368GHJUHHZLWKDPDMRURUPLQRULQ(QJOLVKERIIHULQJDVHULHVRIFRXUVHVsup3SDWKZDacuteRQOLQH7KLVLVDQRSSRUWXQLWWRWDNHa fresh look at the student experience across the entire pathway and make instructional

design improvements where needed

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with project lead

bull Started work on three courses

bull GHQWLiquestHGQH[WVWHSVIRUSODQQLQJ fall course development

BUDGET $271878

Upcoming Goals bull Summer course development work

continues

bull A planning meeting to establish a development schedule for all courses will be held in fall

STUDENT IMPACT

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS 0LFKDHOampODUN Johannes De Gruyter ampROOHJHRILEHUDO$UWV6FLHQFHV2IiquestFHRI$FDGHPLFQQRYDWLRQLEUDUDQG2IiquestFHRI$FDGHPLFAssociate Professor and Director The ([HFXWLYHLUHFWRU Affairs Portland Center for the Public Humanities 2IiquestFH$FDGHPLFQQRYDWLRQCollege of Liberal Arts amp Sciences

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

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3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

26 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Online MSW with a Specialization inHealth Across the Lifespan Provide the PSU student community with greater access to graduate degree offerings by

WKH6FKRRORI6RFLDORUN$OVRWKH+HDOWK$FURVVWKHLIHVSDQVSHFLDOL]DWLRQZLOOFRQWLQXHto support the necessary training for social workers around the state particularly in the

area of heath care and aging

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Three online courses will be

developed for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Lisa Hawash Johannes De Gruyter 6FKRRORI6RFLDORUNLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLF$IIDLUV$VVLVWDQW3URIHVVRURI3UDFWLFHDQG06 ([HFXWLYHLUHFWRUOnline Option Coordinator 2IiquestFHRI$FDGHPLFQQRYDWLRQ6FKRRORI6RFLDORUN

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

27 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

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44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

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AUGUST 2016

STATUS

ON TRACK

Graduate Certificate in Applied SocialDemography ampRQWLQXHWRSURYLGHWKH368VWXGHQWFRPPXQLWZLWKJUHDWHUDFFHVVWRJUDGXDWHFHUWLiquestFDWHofferings by the College of Urban amp Public Affairs and supply students with the tools for

designing research with relevant demographic data and methods to answer important

social and public policy questions

Key Highlights Issues amp Risks bull 028EXGJHWKDYHEHHQ bull None iquestQDOL]HG

bull Held introductory meeting with SURMHFWOHDGDQGLGHQWLiquestHGQH[Wsteps for planning fall course developmentSTUDENT IMPACT

BUDGET $104011

Upcoming Goals bull Two online courses will be developed

for fall

Up to 5000

LEAD PROJECT MANAGER COLLABORATORS Jason Jurjevich Johannes De Gruyter ampROOHJHRI8UEDQ3XEOLF$IIDLUVLEUDU2IiquestFHRI$FDGHPLFQQRYDWLRQDQG2IiquestFHRI$FDGHPLFAssistant Professor and Assistant Director ([HFXWLYHLUHFWRU Affairs Population Research Center 2IiquestFHRI$FDGHPLFQQRYDWLRQCollege of Urban amp Public Affairs

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

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3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

28 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Upcoming Goals bull Communication and outreach to new

user base

bull )LQDOWHFKQLFDOFRQiquestJXUDWLRQVWRauto-populate enrollment based groups into workspaces

bull September 13th platform update and ATLAS launch

bull RUNVKRSVDQGUHVRXUFHFUHDWLRQat OAI to support ongoing use

ePortfolio Scaling Up Scale up PebblePad as the campus-wide eportfolio platform beyond initial adoption and

foster the growth of an integrative learning community continue to generate buy in and

inspire creative thinking around using eportfolios to improve student learning and student

success

Key Highlights Issues amp Risks bull 7HFKQLFDOFRQiquestJXUDWLRQIRU bull None

campus-wide use largely completed

bull Summer pilots completed

bull University Studies launch support STUDENT IMPACT planned20000+

BUDGET TBD

3URMHFWampORVHG

ϮϬϭϳJul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

6WDUW 6XPPHU 3URMHFWV )DOO 3URMHFWV LQWHU 3URMHFWV 6SULQJ 3URMHFWV

2016 Today 2017

LEAD PROJECT MANAGER COLLABORATORS 0ROOULIiquestWK 0ROOULIiquestWK 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQ(GXFDWLRQDOHDGHUVKLS3ROLF8QLYHUVLWAssociate Director of Faculty Support and Associate Director of Faculty Support and 6WXGLHV6WXGHQW$FWLYLWLHVHDGHUVKLS6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU(PHUJLQJ7HFKQRORJ (PHUJLQJ7HFKQRORJ 6HUYLFHV2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFQQRYDWLRQ 2IiquestFHRI$FDGHPLFQQRYDWLRQ

KWWSZZZKWWSZZZSG[HGXRDLSVXAgraveH[LEOHGHJUHHVSG[HGXRDLSVXAgraveH[LEOHGHJUHHV

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW 6XPPHU ampRXUVHampRQYHUVLRQV LQWHU ampRXUVHampRQYHUVLRQV 6XPPHU ampRXUVHampRQYHUVLRQV

LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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028

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6SULQJ ampRXUVHampRQYHUVLRQV

)DOO ampRXUVHampRQYHUVLRQV

(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

29 reTHINK PSU

AUGUST 2016

Undergraduate Student Persistence More deeply understand the transfer student experience in order to recommend and

LPSOHPHQWVHOHFWHGLQWHUYHQWLRQVDQGVWUDWHJLHVWRKHOSWKHPSHUVLVWIURPWKHLUiquestUVWWRtheir second year at PSU

STUDENT IMPACT

10000-19999 STATUS

COMPLETE

Project Achieved the Following Outcomes bull 8WLOL]HGGDWDDQDOVHVIURP($253DQGRWKHUVRXUFHVWRDVVHVVDQGGHWHUPLQHZKLFKWUDQVIHUVWXGHQWJURXSVDUHQRWSHUVLVWLQJIURP

WKHLUiquestUVWWRVHFRQGHDUDW368DQGZKDVZHOODVZKLFKWUDQVIHUVWXGHQWVDUHSHUVLVWLQJIURPWKHLUiquestUVWWRVHFRQGHDUDW368DQGZK

bull In order to help them overcome barriers to registration implemented an attrition risk intervention focused on transfer students in which

DGYLVLQJXQLWUHSUHVHQWDWLYHVUHDFKHGRXWWRVWXGHQWVZKRZHUHHQUROOHGLQWKHLUiquestUVWWHUPEXWQRWHWUHJLVWHUHGIRUWKHVXEVHTXHQWWHUP

HYHQWKRXJKWKHLUSULRULWUHJLVWUDWLRQGDWHKDGSDVVHG6HH$SSHQGL[

bull Used design thinking strategies to create and design interventions for implementation across advising units and student support services

IRUXQGHUJUDGXDWHVWXGHQWVZLWKDQLQLWLDOIRFXVRQWUDQVIHUVWXGHQWSHUVLVWHQFHIURPWKHLUiquestUVWWRVHFRQGHDUDW368

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Project Management Plan Project Workplan

Final ReportComparison on AttritionRisk and Draft Sustainability Plan

(Spring 2016)

StartPhase One Launch Attrition Risk

Enrollment Campaign Conduct StructuredInterviews and Empathy Mapping to Gather

Phase Two Attrition Risk OutreachCampaign Inventory Lit Review amp

Quantitative Analysis Interviews Design

Phase Three Prototype andDeliverables Student Stories AttritionRisk Enrollment Campaign (Fall 2015-

ϮϬϭϲĂŶ DĂƌ DĂLJ Ƶů ^ĞƉ EŽǀ ĂŶ DĂƌ DĂLJ

Develop concept Insights Criteria Student Engagement amp Ideation Spring 2016)

ϮϬϭϱ ϮϬϭϲ

LEAD Casey CampbellLead AdvisorCollege of Urban amp Public Affairs

PROJECT MANAGER Kara HayesStudent Success Coordinator2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUVampROOHJHRIWKH$UWV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFH$GYLVLQJampDUHHU6HUYLFHV6FKRRORI6RFLDORUNampROOHJHRILEHUDO$UWV6FLHQFHVLYHUVLW0XOWLFXOWXUDO6WXGHQW6HUYLFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ8QLYHUVLW6WXGLHV

wwwpdxedustudent-success

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

30 reTHINK PSU

AUGUST 2016

Excessive Credits GHQWLIZKDWLVSUHYHQWLQJDVLJQLiquestFDQWQXPEHURIVWXGHQWVIURPJUDGXDWLQJDQGZKWKHare accumulating 25 more credits than needed to graduate and implement strategies

and initiatives to help them graduate

Project Achieved the Following Outcomes bull ampROOHFWHGDQGDQDO]HGTXDOLWDWLYHDQGTXDQWLWDWLYHGDWDIRUDOOVWXGHQWVZKRFXUUHQWOKDGRUPRUHFUHGLWVWRLGHQWLIWUHQGV

bull Planned and implemented strategies and initiatives to help students with more than 225 credits graduate such as work toward exceptions

or creative housekeeping for currently enrolled students

bull GHQWLiquestHGLQVWLWXWLRQDOURDGEORFNVDQGUHDVRQVIRUODUJHFUHGLWDFFXPXODWLRQ

bull (GXFDWHGDGYLVRUVRQWKHiquestQGLQJVDQGUHVHDUFKUHYLHZHGEWKH([FHVVLYHampUHGLWV3URMHFW

bull 7HDPDQGIURPiquestQGLQJVRQLQLWLDOVWUDWHJLPSOHPHQWDWLRQWKDWLQAgraveXHQFHVWXGHQWSHUVLVWHQFHWRZDUGVWLPHOJUDGXDWLRQ

STATUS bull GHQWLiquestHGFRPPXQLFDWHGSURFHVVHVDQGSURFHGXUHVIRURQJRLQJVWXGHQWLQWHUYHQWLRQV

COMPLETE bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

Phase Three Additional Outreach OngoingSupport Professional Development

Stakeholder identification through design Training Student Feedback and thinking

Project WorkplanExperiences (Fall 2015)

StartProject Charter

Phase Two Interviews Insights DesignProject Status Reports and Sustainability

PlanPhase One Institutional Roadblocks and Criteria and Prioritize Recommendations

STUDENT IMPACT

Up to 5000

ϮϬϭϲDec Feb Apr Jun Aug Oct Dec Feb Apr Jun

Project Team Kick-off Initial Outreach (Spring 2015) (Summer-Early Fall 2015) Project Closed

2014 2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFN6DQFKH] Kara Hayes 2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQampROOHJHRIWKH$UWVHJUHHLUHFWRU8QGHUJUDGXDWH3URJUDPV2IiquestFH Student Success Coordinator 5HTXLUHPHQWV9HWHUDQVampHUWLiquestFDWLRQ2IiquestFHRIWKH5HJLVWUDU$GYLVLQJampDUHHU6HUYLFHVampROOHJH6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 2IiquestFHRI$FDGHPLF$IIDLUV of Urban amp Public Affairs

wwwpdxedustudent-success

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

31 reTHINK PSU

AUGUST 2016

Academic Home for UndecidedStudents Increase student persistence by establishing an academic home - opening Fall 2015 and

including curricular advising and academic supports - for undeclared and exploratory

students via a partnership between University Studies and Advising amp Career Services

Project Achieved the Following Outcomes bull Assessment of career and academic decision-making needs of undeclared and exploratory students and recommendations for PSU

bull Research and analysis of programs at other institutions resulting in recommendations for PSU

bull ampUHDWLRQRIDQ([SORUDWRU6WXGLHV3URJUDPLQFOXGLQJWKHIROORZLQJ3UHDFDGHPLFHDUSURJUDPPLQJGXULQJ9LNLQJDVH[SDQVLRQRIWKH

current Advising amp Career Services freshman career and academic decision-making curriculum to all Freshman Inquiry courses by offering

DVXLWHRIRSWLRQVIRULQVWUXFWLRQDOGHOLYHUIDFXOWSHHUPHQWRUDQG$amp68QLYHUVLW6WXGLHVVWDIIGHYHORSPHQWDQGWUDLQLQJSODQiquestQDQFLDO

OLWHUDFFXUULFXOXPWKDWGUDZVRQFXUUHQWFXUULFXODUPDWHULDOVLQWHJUDWHGZLWK)UHVKPDQQTXLUWKHPHVDQGFUHDWLRQRIDSKVLFDOKXE

for providing services outreach and building community

STATUS bull $VVHVVPHQWSODQIRURQJRLQJUHYLHZRIWKH([SORUDWRU6WXGLHV3URJUDPZLWKWKHiquestUVWUHSRUWDVVHVVLQJ)DOOLPSOHPHQWDWLRQCOMPLETE

bull Authored a iquestQDOSURMHFWUHSRUW and project artifacts

([SORUDWRU 6WXGLHV3URJUDPUHTXLUHPHQWVFRPPXQLFDWHGWUDFNLQJ PHFKDQLVP

GHSORHG

STUDENT IMPACT

Up to 5000

ϮϬϭϲFeb Apr Jun Aug Oct Dec Feb Apr

6WDUW 3URMHFW 0DQDJHPHQW 3ODQ )DFXOW VWDII DQG PHQWRUWUDLQLQJ

)LQDQFLDO OLWHUDF FXUULFXOXP

+XE IXOO RSHUDWLRQDO

QLWLDO DVVHVVPHQW

3URMHFWampORVHG

2015 2016

LEAD PROJECT MANAGER COLLABORATORS HFNLQJHUVROO Hans VanDerSchaaf $GYLVLQJampDUHHU6HUYLFHV8QLYHUVLW6WXGLHV2IiquestFHRI$FDGHPLF$IIDLUVAssociate Director 6HQLRU3URMHFW0DQDJHUAdvising amp Career Services 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

32 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Coordinated Service Network Improve the delivery of student services through the creation of a Coordinated Service

1HWZRUNZKLFKZLOOHQDEOHFRRUGLQDWHGVHUYLFHGHOLYHUEHWZHHQGHSDUWPHQWVDVZHOODVhelping staff across units manage track and archive interactions with students

STUDENT IMPACT

20000+

Key Highlights bull Governance Structure document

approved by Steering Committee

bull 6HUYLFH([SHFWDWLRQVXLGLQJ

Principles document approved by

Steering Committee

bull Successfully launched SSC Campus

Upgrade on June 1st

bull Held trainings on the Coordinated

Service Network with participating

service units (SFS FA RO) and the

advising community

bull Successfully launched initial

Coordinated Service Network

functionality to participating service

units and advisors This includes

coordinated case management

between service units and provides

advisors with the ability to send cases

to participating service units

bull Implemented Advisor Assignment

rules within Talisma and continued

WURXEOHVKRRWLQJWRUHiquestQH

Advisor Assignments

Specialists Identified

Kick-off with EAB Service blueprints Test Site Launch

Governance Structure Defined

Evaluation amp Assessment Plan

assignments

bull HJDQFRQYHUVDWLRQVZLWKDGGLWLRQDO

units on campus that are interested

in participating in the Coordinated

6HUYLFH1HWZRUN(7226

Issues amp Risks bull None

Oct Dec Feb Apr Jun Aug Oct Dec

Launch of Coordinated Service Network

Phase 1 Launch Trainings Project closed

2015 2016 Today

LEAD ampLQGDFFDURegistrar2IiquestFHRIWKH5HJLVWUDU

PROJECT MANAGER Sarah Traxler3URMHFW0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ)LQDQFLDO$LG6WXGHQW)LQDQFLDO6HUYLFHV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV2IiquestFHRI$FDGHPLF$IIDLUV6FKRRORIXVLQHVV$GPLQLVWUDWLRQ$GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQampROOHJHRILEHUDO$UWVSciences

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

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Apr May Jun Jul Aug Sep

2016

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LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

33 reTHINK PSU

AUGUST 2016

Creating an Academically-SupportedInternship Program at PSU Conduct comprehensive research to inform a proposal for greater consistency in internship

programming and recommendations for increasing the number of academically-supported

internships

Project Achieved the Following Outcomes bull Produced a comprehensive set of recommendations for strengthening and expanding internship programming campus-wide

- working copy of report is here

bull Created in an inventory of current internship practices at PSU and formed an Internship Advisory Council

bull The Internship Advisory Council is comprised of faculty and staff from various schools and colleges who directly impact internship programming within their departments These members have agreed to work with the project team on implementing the draft Advisory Council Charge

bull (QFRXUDJLQJDGRSWLRQRIH[LVWLQJVWDQGDUGL]HGLQWHUQVKLSEHVWSUDFWLFHVDPRQJGHSDUWPHQWVDFURVVFDPSXVSTATUS

bull PSOHPHQWLQJSURJUDPPLQJZKLFKZLOOLQFUHDVHDFFHVVWRDFDGHPLFDOOVXSSRUWHGLQWHUQVKLSVWRPRUHVWXGHQWVDW368COMPLETE and

bull RUNLQJZLWKH[LVWLQJHPSORHUSDUWQHUVWRH[SDQGWKHQXPEHURILQWHUQVKLSRIIHULQJVUHOHYDQWWR368PDMRUV

bull Authored end-of-project report

Qualitative PSU internship data amp best practices

from other institutions

Project Workplan Internship report

STUDENT IMPACT

10000-19999

201 a ay o

Start Project Management Plan Stakeholders identified and engaged Project Closed

LEAD PROJECT MANAGER COLLABORATORS -HDQQH(OOLV $QQ0HVWURYLFK Advising amp Career Services Internship Program Adviser (PSORHU5HODWLRQVampRRUGLQDWRUAdvising amp Career Services Advising amp Career Services

wwwpdxedustudent-success

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

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wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

34 reTHINK PSU

AUGUST 2016

Improve Undeclared StudentPersistence Improve the persistence of ExploratoryUndeclared students at PSU by developing and

implementing a comprehensive data-driven plan for a long-term and sustained effort to

support them

Project Achieved the Following Outcomes bull Analysis of effectiveness of current outreach strategies using information from spreadsheet (ie Does regular contact with DGYLVHULQFUHDVHOLNHOLKRRGRISHUVLVWHQFH$UHVWXGHQWVZKRGRQRWVHHWKHDGYLVHUOHVVOLNHOWRSHUVLVW

bull 7LPHOLQHRUMRXUQHPDSVWRYLVXDOL]HJDSVLQRXWUHDFKDQGSURJUDPPLQJWRLQIRUPZKHQDQGKRZFHUWDLQRXWUHDFKVKRXOGhappen

bull Assessment of Fall 2015 4th week institutional data to attempt to identify any change in retention rate of exploratory undeclared students that might be a result of the above interventions

bull ampRPSUHKHQVLYHSODQWRLQFOXGHPHWKRGIRUWUDFNLQJVWXGHQWLQWHUDFWLRQVSDUWLFLSDWLRQLQSURJUDPPLQJDQGVWDQGDUGL]HGSTATUS timeline of expected outreach as determined through design thinking process (journey maps etc)COMPLETE

bull Recommendations for policy regarding major declarationchange to be reviewed by the Academic Advising Council

bull Plan for regular communication and partnership between University Studies and Advising amp Career Services

bull Authored end-of-project report and captured project artifacts

Project Management Plan

STUDENT IMPACT

Up to 5000

Increase of students removing holds Plan for projected outreach and

programming Fall 2015 assessment

Reach out to undeclared students with 90+

Project Workplan credits assess results Tracking system in place Project Closed

a ay o

Start

201

LEAD COLLABORATORS HFNLQJHUVROO Advising amp Career Services Associate DirectorAdvising amp Career Services

wwwpdxedustudent-success

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

35 reTHINK PSU

AUGUST 2016

Online Career Exploration Class Redesign the 1-credit in-person Career Exploration class to a fully online 5-week class for

broader online access to students for credit

Project Achieved the Following Outcomes bull Five-week online Career Development Course was fully developed for Fall 2015

bull LWKDVVLVWDQFHIURPWKH2IiquestFHRI$FDGHPLFQQRYDWLRQWKHFRXUVHZDVUHYLVHGWRPHHWDFFHVVLELOLWVWDQGDUGV

bull As of October 31 2015 twenty-one students were enrolled

STUDENT IMPACT

Up to 5000 STATUS

COMPLETEWeek one class posted to D2L

Week three class posted to D2L

Course syllabus

Week five class posted to D2L

2015e e c

Start Project Management Plan

Instructional design content grid

Summative assessments

Implementation Project Closed

LEAD PROJECT MANAGERS COLLABORATORS Annie Thompson Annie Thompson Academic Advisor $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLFQQRYDWLRQAcademic Advisor Advising amp Career Services Advising amp Career Services Leena Shrestha Academic amp Career Advisor

Advising amp Career Services

wwwpdxedustudent-success

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

3URMHFW RUNSODQ0DNH UHFRPPHQGDWLRQVIRUWHFKQRORJ IRU

DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

HYHORS GHVLJQ FULWHULD

3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

36 reTHINK PSU

AUGUST 2016

Student Services OnlineAcademic Coaching Implement online coaching for all current PSU students and identify the best online

coaching solution for PSU

Key Highlights bull None

STUDENT IMPACT

Up to 5000 STATUS

ON HOLD

Issues amp Risks bull Project is on hold due to increased workload

(and decreased capacity for near-term project leadership) as a result of the vacancy of The Learning Center Director position

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ Learning Center Assistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

5HVHDUFK EHVW SUDFWLFHSURGXFW UHVHDUFK

2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

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wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

37 reTHINK PSU

AUGUST 2016

Student Services Online Tutoring Increase availability of courses tutored online collaborate with stakeholders in new Flexible

Degrees programs increase usage of online tutoring and identify the best online tutoring

solution for PSU

Key Highlights bull None

STATUS

ON HOLD

STUDENT IMPACT

Up to 5000

Issues amp Risks bull 1RWHRQSURMHFWVWDWXVRUNWRSURYLGH

eTutoring support for Flexible Degrees projects will continue to move forward while the larger project scope will remain on hold until additional resources are available

LEAD PROJECT MANAGER COLLABORATORS LDQH2paraDQLRQ LDQH2paraDQLRQ HDUQLQJampHQWHU2IiquestFHRI$FDGHPLFQQRYDWLRQAssistant Director Assistant DirectorLearning Center Learning Center

wwwpdxedustudent-success

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

6HUYLFHV

wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

38 reTHINK PSU

AUGUST 2016

STATUS

ON TRACK

Student Services OnlineCareer Services Develop online career services to ensure that the career services available to online

students support their unique needs at a level equitable to that of campus-based students

STUDENT IMPACT

5000-9999

LEAD Greg FloresAssociate DirectorAdvising amp Career Services

Key Highlights bull Completed training with

vendor for Standoutcom implementation scheduled recording session for content questions

bull Furthered roll out of CareerSpots videos created new handouts highlighting online services

6WDUW

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2015

PROJECT MANAGER Greg FloresAssociate DirectorAdvising amp Career Services

Issues amp Risks bull WKHEHJLQQLQJRIIDOOWHUPDOOVHU-bull Project was scheduled for completion

vices will be online and available for on 630 All decisions and purchases studentshave been made Implementation is

in progress on all products Career- spots GoinGlobal are available to students Other products are in the process of being rolled out Online appointment scheduling is in the pro-cess of being rolled out as well

GHQWLI FRPSUHKHQVLYH RQOLQH FDUHHUH[SORUDWLRQ RSWLRQ 3URMHFW FORVHG

COLLABORATORS $GYLVLQJampDUHHU6HUYLFHV2IiquestFHRI$FDGHPLF$IIDLUV

ϮϬϭϲToday

Jun Aug Oct Dec Feb Apr Jun Aug

2016

3URMHFW ampKDUWHU

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DSSRLQWPHQWV8SJUDGHVWR 2QOLQH -RE 5HDGLQHVV

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wwwpdxedustudent-success

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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028

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6SULQJ ampRXUVHampRQYHUVLRQV

)DOO ampRXUVHampRQYHUVLRQV

(QGRI3URMHFW5HSRUW

3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

39 reTHINK PSU

AUGUST 2016

scan of available products and

Redesign MyPSU Redesign MyPSU to create a single point of entry for students to access online resources

and services and a place for connecting with the PSU community - the focus will be on

current students

STUDENT IMPACT

20000+ STATUS

ON TRACK BUDGET TBD

Key Highlights bull Held student session to solicit

feedback on concepts

bull Distributed survey on design criteria resulting in more than 1000 responses

bull Crowdsourced ideas and feedback on concepts from students using Uservoice

bull Completed high-level technology

3URMHFW RUNSODQ

tools

bull Presented Discovery and Design SKDVHiquestQGLQJVWR9LFH3URYRVWJhaj

bull UDIWHGUHSRUWRQiquestQGLQJVIURPthe Discovery and Design phases and recommendations for moving forward

Issues amp Risks bull None

ϮϬϭϳToday

Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun

2015 2016 2017

6WDUW

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3URMHFW ampKDUWHU 5HSRUW RQ LVFRYHU DQG HVLJQ SKDVHV (QG RI SURMHFW UHSRUW DQG DUWLIDFWV

3URMHFW FORVHG

LEADS PROJECT MANAGER COLLABORATORS Nicolle DuPontAssociate Registrar for Registration Records and Operations2IiquestFHRIWKH5HJLVWUDU

5DQDVVSenior Director Computing Infrastructure Services 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

Hans VanDerSchaaf Senior Project 0DQDJHU2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLF$IIDLUVUniversity Communications College of Urban amp Public Affairs Student Financial Aid and Scholarships

wwwpdxedustudent-success

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

40 reTHINK PSU

AUGUST 2016

STUDENT IMPACT

5000-9999

Academic amp Career Advising Redesign ampUHDWHDXQLiquestHGDGYLVLQJIUDPHZRUNZKLFKLQFUHDVHVVWXGHQWVHOIHIiquestFDFDQGVHQVHRIagency and improves the experiences of academic and career advisors

STATUS

ON TRACK BUDGET TBD

Key Highlights bull Sent a student satisfaction survey

to 4515 students on their advising

experience at PSU and received 179

completed student responses

bull Sent an advising survey to

approximately 1500 faculty on

perceptions of advising advising

roles and activities and received 167

responses

bull 6QWKHVL]HGDQGDQDO]HGGDWDIURPD

variety of sources to inform project

bull Held a day-long engagement session

with students and advisors to

understand how to improve studentsrsquo

experience with advising align on

PSU advising practices and frame

further researchdiscovery

bull Developed comprehensive experience

maps to help understand the advisor

faculty student and employee

experience at PSU

bull 8WLOL]HG253GDWDWREHWWHU

understand student major change

Project Management plan Project Plan

patterns and begin designing

pathways for new advising model

bull Initiated design phase of project by

YLVXDOL]LQJSUHOLPLQDUVHUYLFHPRGHO

concepts and planning upcoming

design stakeholder feedback sessions

with advisors faculty staff and

students

Issues amp Risks bull None

Community sessions on service modelconcepts

Crowdsourcing campaign

Today

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov

Problem Statement Synthesis from discovery

Start Project kick-off Public Presentations Design Criteria 11 Interviews with Advising Community

2016

Report on advising model recommendations

Service model concept sketches Project closed

ALT feedback on Service Model Concept(s)Design process

LEAD PROJECT MANAGER COLLABORATORS Sukhwant Jhaj Sarah Traxler 2IiquestFHRI$FDGHPLF$IIDLUVampROOHJHRI8UEDQ3XEOLF$IIDLUV6FKRRORI6RFLDORUNampROOHJHRIVice Provost for Academic Innovation and 3URMHFW0DQDJHU LEHUDO$UWV6FLHQFHV6FKRRORIXVLQHVV$GPLQLVWUDWLRQUDGXDWH6FKRRORI(GXFDWLRQ$GYLVLQJStudent Success 2IiquestFHRI$FDGHPLF$IIDLUV Council Academic Leadership Team 2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

ϮϬϭϲ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

41 reTHINK PSU

AUGUST 2016

Online DAC Process Improvement Review the Deadline Appeal process and develop an online format for submission review

and decision communication

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

LEAD Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Key Highlights bull 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ

has begun the process of developing the custom online form including communication to instructors administrative departments and a custom administrative view for committee PHPEHUVDQG5HJLVWUDUparaV2IiquestFHstaff

Project Team Current process analysis

Oct Dec Feb Apr Jun Aug Oct Dec Feb

Start Project Workplan Data collection New Process Blue-Print

Issues amp Risks bull HDUHQRWDZDUHRIDQGHVLJQFULWHULD

that are in jeopardy at this time but will keep all stakeholders involved as software development progresses

Launch Online DAC

New Online Process Pilot Project Closed

2015 2016 Today 2017

PROJECT MANAGER Nicolle DuPontAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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3URMHFWampORVHG

LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

3URMHFW ampKDUWHU (YDOXDWH 5)3 UHVSRQVHV

PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

42 reTHINK PSU

AUGUST 2016

Start

Toolkit for Online Learners amp Faculty Provide a web resource answering commonly asked questions and addressing concerns for

students taking online courses and faculty teaching online courses

STUDENT IMPACT

10000-19999

Project Achieved the Following Outcomes bull Created a web page to answer frequently asked questions and compile campus resources for online learners and for faculty

teaching online courses

bull URLs for the toolkits Students - httpwwwpdxeduregistrationstudent-resources-for-online-courses)DFXOWhttp wwwpdxeduregistrationfaculty-resources-for-online-courses

STATUS

COMPLETE

Draft of new webpages

Project team Incorporate feedback

Identify other resources for online learners on pdxedu FAQ content

Publish new web pages and project closed

2015 e

LEAD PROJECT MANAGER COLLABORATORS Nicolle DuPont Nicolle DuPont 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

43 reTHINK PSU

AUGUST 2016

Streamlining Graduation Applicationamp Diploma Ordering Re-engineer the process that graduate and undergraduate students use to apply for

degreegraduation and to order diplomas by moving it online

STUDENT IMPACT

20000+ STATUS

COMPLETE

LEAD Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

Project Achieved the Following Outcomes bull Created an online form that allows eligible students to apply for graduation - form contains curriculum validation and VLPSOLiquestHVHQWULHVEVWXGHQWV

bull Additional forms were created to allow students to update their diploma options for pending orders and Alumni to order diplomas after their degree has been awarded

bull Integrated the form with CashNet to allow for real-time payment - the application fee will be determined by the type of student (undergraduate or graduate) and the diploma charges are dependent on the order (early pickup duplicate copies etc)

bull DWDIURPWKHRQOLQHIRUPVDUHDXWRPDWLFDOOSRSXODWHGLQDYDULHWRIDQQHUVFUHHQV

bull Reporting critical to the graduation process and diploma ordering have been created in Cognos

bull 6XFFHVVIXOOXVHG3DUDGLJPDSULQWLQJPDLOLQJGLSORPDVHUYLFHIRU)DOODQGLQWHUGLSORPDV

Setup project within OAA framework

Creation of forms amp process

Implementation of OIT Solution PhaseParadigm diploma production

Start

Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Project Workplan Finalized Discuss project specifications with OIT Migrate OIT solution to production phase

2015

PROJECT MANAGER Kathy ThomasAssociate Registrar2IiquestFHRIWKH5HJLVWUDU

COLLABORATORS 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRIUDGXDWH6WXGLHV

wwwpdxedustudent-success

ϮϬϭϱ

44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

PSDLUHGHDUQHU3URJUDPFRXUVHV

STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

RUNSODQ 028 )DOO ampRXUVHampRQYHUVLRQV 6SULQJ ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

6WDUW )DOO ampRXUVHampRQYHUVLRQV

Aug Oct Dec Feb Apr Jun Aug

)LQDOZRUNSODQ )LQDO 028 LQWHU ampRXUVHampRQYHUVLRQV 3URMHFWampORVHG

2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

6FKRRORIXVLQHVV$GPLQLVWUDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

wwwpdxedustudent-success

ϮϬϭϲ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

ϮϬϭϲToday

Apr Jul Oct Jan Apr Jul Oct

2015 2016

6WDUW

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

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Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

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wwwpdxedustudent-success

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44 reTHINK PSU

AUGUST 2016

Accessibility GSE Visually ImpairedLearner Program Support the Graduate School of Education with building accessibility into its Visually

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STUDENT IMPACT

Up to 5000

Key Highlights Issues amp Risks bull Converted target number of bull None

courses on time and helped 6(IDFXOWFUHDWHDSURFHVVIRUDUFKLYLQJ0DVWHUFRXUVHVWRincrease project sustainability

STATUS

ON TRACK

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LEADS PROJECT MANAGER 0ROOULIiquestWK Holly Lawson -HUHP0F3KHUVRQ 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Assistant ProfessorUDGXDWH6FKRRORI(GXFDWLRQ

LUHFWRURI0DUNHWLQJDQGCommunication Systems COLLABORATORS UDGXDWH6FKRRORI(GXFDWLRQ UDGXDWH6FKRRORI(GXFDWLRQ2IiquestFHRI$FDGHPLFQQRYDWLRQ

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45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

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AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

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STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

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Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

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STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

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49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

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Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

45 reTHINK PSU

AUGUST 2016

Accessibility SBA Online Undergraduate Program Support the School of Business Administration with building accessibility into all SBA Online

Undergraduate Program courses

STUDENT IMPACT

Up to 5000 STATUS

COMPLETE

LEADS 0ROOULIiquestWKAssociate Director2IiquestFHRI$FDGHPLFQQRYDWLRQ

Project Achieved the Following Outcomes bull 13 courses converted to ADA compliance

bull $FFHVVLEOH0DVWHUFRXUVHDUFKLYLQJVVWHPFUHDWHGIRUSURMHFWVXVWDLQDELOLW

bull 9LGHRPDQDJHPHQWZRUNAgraveRZHVWDEOLVKHGIRU6$LQDOWXUDWKDWLQFRUSRUDWHVFDSWLRQLQJ

bull Recommendations for accessibility in future iterations of courses included in project close documentation

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Aug Oct Dec Feb Apr Jun Aug

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2015 2016

PROJECT MANAGER Gary Steadman 0HOLVVD3LULH 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQLUHFWRU2QOLQHXVLQHVV(GXFDWLRQ 2QOLQH7HDFKLQJ([FHOOHQFHQVWU6FKRRORIXVLQHVV$GPLQLVWUDWLRQ 6FKRRORIXVLQHVV$GPLQLVWUDWLRQCOLLABORATORS

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wwwpdxedustudent-success

ϮϬϭϲ

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Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

13 13 13 13 13 13 13

13 13

Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

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reTHINK PSU wwwpdxedustudent-success 46

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

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STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

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Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

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Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

AUGUST 2016

Accessibility Online Master of Social Work Support the School of Social Work with building accessibility into all online Master of Social

Work courses

Key Highlights Issues amp Risks bull Second term of conversion is bull None

complete

bull $VVLVWLQJ06LQEXLOGLQJ sustainability into ongoing design practices

STUDENT IMPACT

Up to 5000 STATUS

ON TRACK

2016Today13

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Start

Final workplan Final MOU

Fall 2015 Course Conversions

Winter 2016 Course Conversions

Spring 2016 Course Conversions

End-of-Project Report

Project Closed

PROJECT MANAGER 0ROOULIiquestWK$VVRFLDWHLUHFWRU2IiquestFHRI$FDGHPLFQQRYDWLRQ

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LEADS Lisa Hawash0ROOULIiquestWK062QOLQH2SWLRQampRRUGLQDWRUAssociate Directoramp Instructor School of Social COLLABORATORS2IiquestFHRI$FDGHPLFQQRYDWLRQRUN 6FKRRORI6RFLDORUN2IiquestFHRI$FDGHPLFQQRYDWLRQ

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47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

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bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

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Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

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LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

47 reTHINK PSU

AUGUST 2016

Degree Audit System Upgrade Upgrade PSUrsquos DARS system to the next generation platform required by the College

Source vendor

Project Achieved the Following Outcomes bull Upgrade to next generation degree audit system platform completed which allows PSU to continue to receive vendor

support and take advantage of ongoing development

bull Project enables students to save and print PDF documents of their DARS reports

bull 5HJLVWUDUparaV2IiquestFHFDQQRZH[SORUHDQGDVVHVVQHZOGHOLYHUHGIXQFWLRQDOLWWRLPSURYHVHUYLFHWRVWDIIDQGVWXGHQWV

STATUS

COMPLETE

STUDENT IMPACT

20000+

IT download of system 421 Launch into production and in test environment project closed

2015e e p

Start Registrars Office test of functionality and

work with vendor to fix bugs Practice installs of software

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJHJUHH5HTXLUHPHQWV9HWHUDQVAssociate Registrar Associate Registrar ampHUWLiquestFDWHV2IiquestFHRIUDGXDWH6WXGLHV2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

wwwpdxedustudent-success

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

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STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

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ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

3URMHFW RUNSODQ

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PSOHPHQWDWLRQ 6WDUW 9HQGRUSURSRVDOVGXH HJUHH PDSSLQJVRIWZDUH YHQGRU 3URMHFW FORVHG

6WDUW 8QGHUVWDQG ampXUUHQW 6WDWH ampRQFHSW 6ROXWLRQ GHFLVLRQ (QG RI SURMHFW UHSRUW DQG DUWLIDFWV PSOHPHQWDWLRQ

Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

AUGUST 2016

Course Schedule Planner Implement the new College Scheduler product to PSU which is a dynamic and graphical

course planning tool for students to use to view all possible course combinations prior to

UHJLVWUDWLRQKHOSLQJWKHPiquestQGRSWLPDOVFKHGXOHVLQVXSSRUWRIGHJUHHFRPSOHWLRQ

STUDENT IMPACT

20000+

Project Achieved the Following Outcomes bull Implemented a new dynamic and graphical course schedule planning tool for students

bull 7KHWRROHQDEOHVVWXGHQWWRTXLFNODQGHDVLOFRPSDUHDOOSRVVLEOHFRXUVHFRPELQDWLRQVEDVHGRQVWXGHQWFXVWRPL]HGiquestOWHUVVXFKDVFRXUVHQHHGDQGEUHDNV

bull 3HUPLWVVWXGHQWWRiquestQGDFRXUVHVFKHGXOHWKDWLVFRPSDWLEOHZLWKFRPSHWLQJOLIHGHPDQGVMREIDPLOHWF

bull 6XSSRUWVDFDGHPLFDGYLVRUVLQKHOSLQJVWXGHQWViquestQGWKHLURSWLPDOVFKHGXOHV

STATUS

COMPLETE

Production install

Communication and training Testing and configuration including

Test environment customizations Launch and project closed Start

2015c Dec e c

LEAD PROJECT MANAGER COLLABORATORS Kathy Thomas Kathy Thomas 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJAssociate Registrar Associate Registrar2IiquestFHRIWKH5HJLVWUDU 2IiquestFHRIWKH5HJLVWUDU

reTHINK PSU wwwpdxedustudent-success 48

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

49 reTHINK PSU

AUGUST 2016

Upcoming Goals bull 6WDNHKROGHUQWHUYLHZVDQG(QJDJHPHQW6HVVLRQV

Research on Course CalendarStructure Flexibility Research the idea of a variable academic calendar (eg different starting and ending dates

IRUWHUPVZKLFKFRXOGSURYLGHVWXGHQWVZLWKPRUHAgraveH[LELOLW3URMHFWZLOOFRQVLGHUKRZDvariable calendar might align with online degree programs the impact it would have on

students and other stakeholders and its overall feasibility

Key Highlights Issues amp Risks bull 5HVHDUFKULHIFRPSOHWHGE($ September 15 2016 bull None

on Flexible and Variable Academic Calendars at comparator institutions

bull Project team drafted recommendations to be included LQWKHiquestQDOUHSRUWWRWKH6WXGHQW ([SHULHQFHDQG6HUYLFHHVLJQ STATUS Steering CommitteeON TRACK

bull 3URMHFW(QGDWHH[WHQGHGXQWLO

STUDENT IMPACT

Up to 5000

5HVHDUFK

ϮϬϭϲToday

Apr May Jun Jul Aug Sep

2016

3URMHFW RUNSODQ 6WDNHKROGHU (QJDJHPHQW 5HSRUW 3URMHFW FORVHG

LEAD PROJECT MANAGER COLLABORATORS Randi HarrisSpecial Assistant to the Vice Provost for Academic Innovation and Student Success

Randi Harris Special Assistant to the Vice Provost for Academic Innovation and Student 6XFFHVV2IiquestFHRI$FDGHPLF$IIDLUV

2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLF$IIDLUVRWKHUFROODERUDWRUV7

2IiquestFHRI$FDGHPLF$IIDLUV

wwwpdxedustudent-success

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

BUDGET TBD Jhaj

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

ϮϬϭϳ

50 reTHINK PSU

AUGUST 2016

Interactive Degree Maps +HOSLPSURYHWKHGHJUHHSODQQLQJH[SHULHQFHIRUFXUUHQWDQGSURVSHFWLYHXQGHUJUDGXDWHstudents by providing dynamic mobile-responsive solutions and improving related policies

practices and procedures

STUDENT IMPACT

20000+

Key Highlights Issues amp Risks bull Completed Discovery and Design bull Developed selection process bull None

phases resulting in a report on DQGLGHQWLiquestHGHYDOXDWLRQWHDPsuggested projects and artifacts for selection of the vendor

for implementing the degreebull Developed initial metrics for mapping software tool project

bull Drafted requirements for bull Completed concepting work degree mapping software tool WRGHiquestQHSRUWIROLRRISRVVLEOHand Request for Information to STATUS projects solicit information on vendor ON TRACK bull 3UHVHQWHGiquestQGLQJVWR9LFH3URYRVW capabilities

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Oct Dec Feb Apr Jun Aug Oct Dec Feb Apr Jun Aug

2015 2016 Today 2017

LEADS PROJECT MANAGER COLLABORATORS ampLQGDFFDU Randi Harris +DQV9DQHU6FKDDI6HQLRU3URMHFW0DQDJHU 2IiquestFHRIWKH5HJLVWUDU2IiquestFHRIQIRUPDWLRQ7HFKQRORJ2IiquestFHRI$FDGHPLFRegistrar Special Assistant to the Vice Provost 2IiquestFHRI$FDGHPLF$IIDLUV $IIDLUV(QUROOPHQW0DQDJHPHQW6WXGHQW$IIDLUV6WXGHQW)LQDQFLDO2IiquestFHRIWKH5HJLVWUDU for Academic Innovation and Services College of Liberal Arts amp Sciences School of Theater and

6WXGHQW6XFFHVV2IiquestFHRI$FDGHPLF )LOP0DVHHKampROOHJHRI(QJLQHHULQJampRPSXWHU6FLHQFHLYHUVLWDQGAffairs 0XOWLFXOWXUDO6WXGHQW6HUYLFHV

wwwpdxedustudent-success

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