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PROFESSIONAL SUMMARY SKILLS WORK HISTORY SONJA MOORE 18 SUNNYVALE CRESCENT, LOWER SACKVILLE, NS B4E 2G5 C: 902-210-8556 | [email protected] Administrative professional offering excellent communication and computer skills. Highly organized and meticulous with experience in corporate office seĴings. Types 80 WPM Legal administrative support Excellent planner and coordinator Works well under pressure Articulate and well-spoken Customer service-oriented Flexible Accurate and detailed STEWART MCKELVEY Legal Assistant | Halifax, NS | March 2014 - Current Providing legal assistance to all departments including a maternity leave assignment supporting a corporate partner and associate Acting as replacement secretary to cover illnesses, vacations and other absences Assisting legal assistants and LAWS with day-to-day overflow work Preparing a broad range of legal documents, general and confidential correspondence, including emails and faxes from digital dictation, rough drafts, notes or verbal instructions Ensuring high quality of work product by proofreading all work for completeness, correct grammar, spelling, typographical and format errors Maintaining accurate and up-to-date calendar of activities, meetings and various events for assigned lawyer Scheduling appointments, arranging meetings, coordinating travel arrangements and processing expense claims Serving as liaison between assigned lawyer and internal and external clients in a professional manner Ensuring files are up-to-date and maintained, including file opening and closing and maintaining a bring forward system Processing time entries, pulling pre-bills, performing conflict searches, processing new client and maĴer forms, closing files Reviewing, prioritizing and routing incoming mail, sending/receiving of faxes, compiling data needed to draft replies to correspondence, composing and typing routine replies as necessary HYDRO ONE NETWORKS Lines Customer Support Clerk | Sudbury, ON | January 2004 - December 2012 Performed regular clerical procedures associated with the preparation, monitoring and completion of orders covering new service & upgrade connections Set up, monitored, issued, scheduled and dispatched field orders Communicated with external customers and contractors Performed clerical/administrative duties in support of the work to be performed by Lines and Area

Resume Sonja Moore 2015

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Page 1: Resume Sonja Moore 2015

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

SONJA MOORE18 SUNNYVALE CRESCENT, LOWER SACKVILLE, NS B4E 2G5

C: 902-210-8556 | [email protected]

Administrative professional offering excellent communication and computer skills. Highlyorganized and meticulous with experience in corporate office se ings.

Types 80 WPMLegal administrative supportExcellent planner and coordinatorWorks well under pressure

Articulate and well-spokenCustomer service-orientedFlexibleAccurate and detailed

STEWART MCKELVEYLegal Assistant | Halifax, NS | March 2014 - Current

Providing legal assistance to all departments including a maternity leave assignment supporting acorporate partner and associateActing as replacement secretary to cover illnesses, vacations and other absencesAssisting legal assistants and LAWS with day-to-day overflow workPreparing a broad range of legal documents, general and confidential correspondence, including emailsand faxes from digital dictation, rough drafts, notes or verbal instructionsEnsuring high quality of work product by proofreading all work for completeness, correct grammar,spelling, typographical and format errorsMaintaining accurate and up-to-date calendar of activities, meetings and various events for assignedlawyerScheduling appointments, arranging meetings, coordinating travel arrangements and processing expenseclaimsServing as liaison between assigned lawyer and internal and external clients in a professional mannerEnsuring files are up-to-date and maintained, including file opening and closing and maintaining a bringforward systemProcessing time entries, pulling pre-bills, performing conflict searches, processing new client and ma erforms, closing filesReviewing, prioritizing and routing incoming mail, sending/receiving of faxes, compiling data needed todraft replies to correspondence, composing and typing routine replies as necessary

HYDRO ONE NETWORKSLines Customer Support Clerk | Sudbury, ON | January 2004 - December 2012

Performed regular clerical procedures associated with the preparation, monitoring and completion oforders covering new service & upgrade connectionsSet up, monitored, issued, scheduled and dispatched field ordersCommunicated with external customers and contractorsPerformed clerical/administrative duties in support of the work to be performed by Lines and Area

Page 2: Resume Sonja Moore 2015

Distribution Engineering Technicians utilizing various computerized systemsScheduled work to be performed according to prescribed processMonitored completed and in-progress work reports from crewsMonitored scheduling e-mail box for necessary corrective action to be scheduledSet up work requests for engineering investigationsPrinted layouts and prepared customer folderMonitored and processed property damage ordersCompleted service ordersProcessed and receipted material ordersPrepared, received and distributed mailMaintained office supply inventoryProcessed contractor invoicesReconciled MasterCard receipts and statementsMaintained general filing and monthly inventory of folders and checklistsActed as part of the eTime administrative team which included changing contact and security profileinformation, performing changes related to change of position, step up, move or termination, movingemployees and/or equipment, maintaining crews, assigning work orders, removing tasks from a schedule,and performing the weekly debit/credit processActed as part of the Smart Meter Logistics and Deployment team which included assisting the SupervisingStockkeeper to ship and receipt meters, performing analysis of log and auditing spread sheet for comments,applying defined categories and engage with the Supervising Meter Reader to analyze data anddetermining requirements to enable completion of planned meter change

ROBERT HALF INTERNATIONAL INC.Reception and Sales Support | Calgary, AB | February 2002 - November 2003

Answered an 80-line switchboard and transferred approximately 800-1000 incoming calls per day inaccordance with established practicesProvided general information to clients and potential candidatesProvided relief front desk reception including greeting clients and visitorsDirected clients and candidates to conference rooms and set up skills evaluationsPerformed typing and other clerical duties requiredEntered candidate information into in-house databaseMaintained database and printed reportsPosted job descriptions to websitePrepared resumes and references for clientsDesigned and organized monthly candidate newsle erCoordinated employee information sessions

INSURANCE CORPORATION OF BRITISH COLUMBIAAdministrative Assistant | Victoria, BC | February 2000 - January 2002

Provided administrative support to several managers and broad support to Corporate Policy andGovernment Relations DepartmentActed as primary point of contact and key resource personPrepared correspondence, reports, presentations and statisticsMaintained calendar, coordinated meetings and made travel arrangementsScreened telephone calls and mailMaintained filing and follow-up systemsAssisted manager in coordinating budgeting process and on-going review of expenditures

Page 3: Resume Sonja Moore 2015

EDUCATION

REFERENCES

TRENHOLME JACKSON EADESecretary | Victoria, BC | September 1998 - January 2000

Secretarial assistance to three accounting partnersProduced correspondence, financial statements and income tax returnsPosted daily time entriesPrepared billingsOrdered office suppliesProcessed payments to suppliersReception and handled various other administrative duties as required

MCINNES COOPER & ROBERTSONLegal Assistant | Halifax, NS | November 1995 - June 1998

Provided secretarial assistance to all departmentsActed as replacement secretary to cover illnesses, vacations and other absencesWorked from in-house work log and assisted secretaries and other staff members with day-to-day overflowworkProduced correspondence and required legal documents for litigation ma ers using approved precedentsMaintained filing system including opening and se ling filesPosted daily time entriesPrepared and processed accounts and other accounting forms

FLINN MERRICKLegal Assistant | Halifax, NS | February 1994 - October 1995

Provided secretarial assistance to several litigation associatesProduced correspondence and require legal documents for litigation ma ers using approved precedentsMaintained filing system including opening and se ling filesPosted daily time entriesPrepared and processed accounts and other accounting forms

KENNETH MACINNIS & ASSOCIATESLegal Secretary | Halifax, NS | March 1990 - November 1993

Provided secretarial assistance to managing partner and associatesProduced correspondence and required legal documents for various practice ma ers using approvedprecedentsMaintained filing system including opening and se ling filesPrepared and processed accounts and other general and trust accountingProvided relief reception

HIGH SCHOOL DIPLOMA BusinessMillwood High SchoolSackville, NS | 1989

COMBINED ACADEMIC/BUSINESS COURSES INCLUDING ENGLISH, MATH, LAW, BUSINESSCOMMUNICATIONS, OFFICE PROCEDURES, DICTATYPING AND ACCOUNTING

References References are available on request.