18
3 July 2015 Page 1 RESUME Bernie Althofer AFAIM Owner/Managing Director/Author EGL I ASSESSMENTS PTY LTD ABN: 67 126 789 884 EGL I ASSESSMENTS PTY LTD www.egliassessments.com [email protected] p 0419 661 421 PO Box 776 Spring Hill Queensland 4004

RESUME July3 2015

Embed Size (px)

Citation preview

Page 1: RESUME July3  2015

3 July 2015 Page 1

RESUME

Bernie Althofer AFAIM

Owner/Managing Director/Author

EGL I ASSESSMENTS PTY LTD

ABN: 67 126 789 884

EGL I ASSESSMENTS PTY LTD

www.egliassessments.com

[email protected]

p 0419 661 421

PO Box 776

Spring Hill Queensland 4004

Page 2: RESUME July3  2015

3 July 2015 Page 2

SUMMARY OF EXPERIENCE

CAREER OVERVIEW

With a career of almost thirty five years’ experience as a police officer and several years’

experience as a self-employed consultant, I have extensive experience:

researching, analysing, interpreting, communicating and applying a diverse range of

legislation

in areas of risk management, workplace harassment/bullying, unlawful discrimination,

workplace stress, leadership/management, occupational violence including domestic

violence

developing, designing and training personnel on assessment procedures

conducting workshops on risk management, quality management, procedures writing,

workplace bullying/harassment, performance management and planning, strategic

planning, and problem solving

conducting presentations on topics relating to leadership, management, health and safety,

workplace bullying/harassment, performance management, accreditation risks

leading, directing, controlling and reporting on operational assessments, compliance audits

and performance reviews

representing key stakeholders on the Queensland Police Service (QPS)Stress Management

Working Party, QPS Domestic Violence Working Party, QPS Drug and Alcohol

Community Education Resource Package, Queensland Police Commissioned Officers

Union of Employees

providing advice, support and guidance to victims/targets, alleged bullies and

managers/supervisors in roles as a Harassment Referral Officer and Peer Support Officer

I have a Master of Education (Leadership and Management) and a Master of Arts (Justice

Studies). I have maintained my professional knowledge by attending and applying information

presented at training and professional development opportunities.

I am the author of Resolving Workplace Bullying Survival questions and helpful hints from

cubicles to boardrooms.

Since 1972, I have been employed in full time, part time and casual roles including:

Theatre Orderly (Casual), Queensland Eye Hospital 2013 to present date undertaking roles that

include:

Transferring patients between anaesthetic bays, theatres and PACU, strip clean and restock

trolleys

Assisting with the positioning of patients in the operating theatre/s

Undertaking cleaning duties as assigned - including cleaning and replenishing Operating

theatres between cases and terminal cleaning of the Operating theatres according to daily,

weekly and periodic schedules

Ensuring Doctor's Lounge is maintained in a clean and tidy state

Transferring equipment to and from theatres as required

Maintaining supply of all gas cylinders as required

Monitoring and maintaining fridge temperature audits

Page 3: RESUME July3  2015

3 July 2015 Page 3

Men’s Teaching Associate, Men’s Health Program, University of Queensland 2011 to present

date:

Providing students with an opportunity to gain useful feedback about their clinical and

communication skills

Helping students learn intimate physical examination skills in a relaxed and non-

threatening environment

Helping students develop communication skills required to become health practitioners

who are sensitive to their patients

Assessor, Migration Skills Assessments, Australian Institute of Management, Queensland and

Northern Territory January 2008 to March 2010:

Conducting assessments of Migration Skills Applications

Providing written reports regarding success rate

Owner/Managing Director, EGL I ASSESSMENTS PTY LTD since September 2007

researching, designing, developing, delivering and conducting:

Presentations and workshops on workplace bullying and harassment and sexual harassment

Workplace assessments in relation to counterproductive workplace behaviours including

workplace bullying and harassment, and sexual harassment

Situational based workshops designed to prepare 'officers' and workers for Court,

Commission and Tribunal appearances, and

Helping employers and workers identify and gather evidence and data about detecting,

preventing and resolving counterproductive workplace behaviours

Employed as a police officer by the Queensland Police Service from 3 July 1972 to 17 August

2007 serving in various locations undertaking managerial, administrative, projects, training and

operational roles including:

Management Positions

18/11/2002 to

13/06/2003

Inspector - Manager, Management Development Program, Queensland

Police Service Academy

6/8/2001 to

16/11/2001;

5/3/2001 to

30/3/2001; 12/4/99

to 12/3/99 and

20/12/97 to 23/1/98

Acting Superintendent - Manager, Inspectorate and Evaluation Branch,

Ethical Standards Command

4/2/91 to 24/2/91

Acting Inspector - Staff Officer, South Eastern Region

12/11/90 to

25/12/90

Acting Inspector - Staff Officer/Regional Educational and Training

Officer, South Eastern Region

Page 4: RESUME July3  2015

3 July 2015 Page 4

Project Management positions

15/6/2004 to

17/0/2007

Inspector - Principal Project Officer (Safer Workplaces Assessment

Project) Health and Safety Section, Human Resources Division)

14/6/2002 to

13/06/2004

Inspector - Inspections Program, Inspectorate and Evaluation Branch,

Ethical Standards Command

1/10/97 to

1/2/99

Inspector - Inspections Programs/Risk Management

18/3/96 to

30/11/96

Inspector - Project Officer, Quality Management Project,

Commissioner’s Inspectorate

10/2/92 to

17/3/96

Inspector - Regional Projects Officer, South Eastern Region

27/11/89 to

20/10/91

Sergeant 1/c Implementation Coordinator – post Fitzgerald Inquiry,

South Eastern Region

Training position

21/10/91 to

9/2/92

Senior Sergeant - Officer in Charge, District Education and Training

Office, Beenleigh Police District

Administrative position (Manager)

31/10/83 to

11/7/84

Sergeant 2/c - Gladstone District Office

Operational positions

13/3/89 to

26/11/89

Sergeant 1/c - General duties/supervisor, Broadbeach Police Division

1/7/85 to

12/3/89

Sergeant 2/c - General duties/supervisor, Southport Police Division

3/1/85 to

30/6/85

Sergeant 2/c - General duties/supervisor, Gold Coast Mobile Patrols

12/7/84 to

2/1/85

Sergeant 2/c - General duties, Gladstone -

13/3/78 to

30/10/83

Senior Constable - General duties/Traffic Branch, North Rockhampton

Police Station

14/5/73 to

13/3/78

Constable and Constable 1/c - General duties/clerical functions,

Longreach Police District and Station

20/10/72 to

13/5/73

Constable - General duties, Brisbane Mobile Patrols

3/7/1972 to

19/10/1972

Trainee Constable, Brisbane

Page 5: RESUME July3  2015

3 July 2015 Page 5

COMPREHENSIVE KNOWLEDGE OF POLICE MANAGEMENT, OPERATIONS

AND ASSOCIATED SUPPORT FUNCTIONS

Police Management – Demonstrated:

Acting Superintendent, IEB

Co-ordinated the QPS Internal Audit function by managing the IEB, Internal Audit and

Review and Evaluation Branch

Liaised with managers regarding inspection requirements

Provided strategic operational and management advice to senior management

Inspections Program Manager

Allocated issues based inspections

Overviewed and managing human and physical resource implications for inspections

Conducted strategic risk assessments of inspection objectives

Overviewed Inspection Plans and provided advice to Supt, IEB on emerging issues

Outcome: Effective delivery of inspections program

Outcome: Acceptance of inspection results by Audit Committee

Inspections Team

Conducted risk management workshops

Applied general duties, projects, training, inquiries, adjudication, prosecutions and traffic

knowledge to develop worksheets addressing operational, financial, information

management and corporate governance systems to comply with the Financial Management

Standard 1997, the AS/NZS Risk Management Standard and the Qld Treasury Guidelines

on Cost-Effective Internal Controls for Underpinning Agency Performance

Outcome: Increased operational focus of risk management process. Reviewed Chapter 15

OPMs and rewrote CAP Module CM406 (Risk Management)

Inspector, Projects, SER

Managed, organised and implemented projects;

Applied Operational Procedures Manuals and the Major Incident Guidelines in

development of submissions to improve operational areas/units such as Accident

Investigation Squad and the upgrading of the Beenleigh District Communications Centre

Outcome: Approval and upgrade of Beenleigh Communications Centre

Officer in Charge, Beenleigh District Training Office

Co-ordinated Field Training Officers and tasking of FYC’s; overviewed legislative, QPS

policy and procedural content of lectures

Page 6: RESUME July3  2015

3 July 2015 Page 6

Operations – Demonstrated

Inspections

Completed mandatory training requirements including Police Powers and Responsibility

Act and POST training; Domestic Violence (Family Protection) Amendment Bill Train the

Trainer and conducted DV training for Ethical Standards Command personnel

Applied knowledge of legislation, QPS policies, orders and procedures governing effective

service delivery in the development of test programs

Participated in the Inspection of the Far Northern Region assessing systems –

Intelligence, Domestic Violence, Risk Management, Operational Planning, General

Administration, and rostering

Outcome: Provision of comprehensive assessment of regional and district effectiveness in

provision of effective service delivery

Outcome: Negotiated acceptance of Inspection Reports

Provided information to the Prostitution Enforcement Tasked Force (PEFT) on corruption

prevention strategies in relation to policing of prostitution

Provided information to the PEFT on unlawful activities associated with prostitution and

working with PEFT staff to address risk exposure

Inspector, Regional Projects Officer, South Eastern Region

Resolved community complaints as the Regional Domestic Violence Liaison Officer in

relation to the non-application of the legislation relating to policing of domestic violence.

Outcome: Increased awareness by community of resolution options

Performed duty as the Regional Complaints Officer, SER

Regional Duty Officer, SER

Conducted preliminary investigations into a complaint against a police officer; a fire in

the Gold Coast Watchhouse; and an attempted suicide in the Beenleigh Police Watchhouse

Developed initial guidelines and procedures for this role. New South Wales Police Service

policy officers consulted with me regarding the development of RDO guidelines for their

police officers

Prosecutions/Adjudications

Relieved as prosecutor/adjudicator for daily arrests and traffic matters at Coolangatta

Police Division

Duty Senior Sergeant/Sergeant

Directed operational staff at incidents including gas explosions, domestic violence, fatal

traffic accidents, criminal offences, domestic violence, stalking, crime scene preservation

and crime prevention strategies; investigated industrial accidents, sudden deaths including

SIDS deaths, drug offences, domestic violence, break and enters, dangerous driving and

traffic offences

Page 7: RESUME July3  2015

3 July 2015 Page 7

Support Functions

Acting Superintendent, IEB

Consulted with:

Organisational Improvement Unit on quality and risk management issues

Strategic Development Unit on Strategic planning issue

Crime Prevention on risk management issues

Radio Electronics Section on Inspection issues

Employee Assistance Service on welfare and support issues

Equity and Career Planning Unit on development of SHRO action plan and ongoing sexual

harassment and discrimination presentations

Feedback from the 60th Police Management Development Program, Police College, Manly New

South Wales indicated that I

‘show a clear appreciation of the contemporary issues confronting corporate management

in Australian law enforcement".

Feedback from the Inspector’s Course No. 2 held at the Chelmer Police College in 1992 stated

that I

‘demonstrated a good knowledge of command theory...showed a very good appreciation of

matters requiring police emergency management. Clear and decisive with his briefing and

other verbal instructions in field situations and displayed leadership potential in this area’.

DEMONSTRATED HIGH QUALITY MANAGERIAL AND LEADERSHIP SKILLS

COMBINED WITH SOUND KNOWLEDGE OF ORGANISATIONAL CHANGE

MANAGEMENT PRINCIPLES AND PRACTICE

Managerial skills

Acting Superintendent, Manager IEB

Managed the co-ordination, supervision and management of activities involving Internal

Audit, Review and Evaluation and the Inspections Team

Communicated and consulted to negotiate the timely delivery of inspections

Researched and implemented applied problem solving strategies to manage change

Inspections Program Manager

Managed IEB staff and resources in the implementation of the Inspections Program

Conducted PPA interviews

Managed Assessment Development Centre (ADC) Placements and completed Monitoring

Reports;

Outcome: ADC placements successfully completed development in IEB

Page 8: RESUME July3  2015

3 July 2015 Page 8

Developed good interpersonal skills by undertaking training courses which allow me to

relate to all staff and critically analysed complex issues by involving people in change

management and participative decision making to achieve organisational and work unit

goals and objectives

Peer Support Officer/Sexual Harassment Referral Officer

Provided advice on a diverse range of issues such as career development and planning;

workplace and sexual harassment options

Presented a session to PSO’s on QPS policies governing Release of Information

Actively participated in conducting presentations to Recruits on the Prevention and

Detection of Sexual Harassment and Discrimination

Incorporated ethical decision making into presentations promoting QPS Anti-

Discrimination policy in the workplace

Leadership skills

Inspections Program Manager

Facilitated (planning) the development of the ESC Strategic Plan; IEB Operational Plan;

IEB risk management plan and six monthly ‘Inspections Program’

Implemented and managed (organising) the inspection program;

Overviewing (controlling) Inspection arrangements and conducting peer reviews

Facilitated (monitoring and evaluation) IEB inspection team meetings

Represented (communication) the Supt IEB at forums/meetings;

Developed and implemented guidelines for managing the PPA process for permanent

Senior Sergeants and ADC placements

Monitored the workplace to manage health and safety issues (risk management)

Conducted accoutrement inspections (accountability)

Identified training requirements (problem identification and corruption prevention) for

Inspections staff and conducted a presentation (problem solving and compliance) on the

IEB Practice Manual and Standing Orders

Facilitated Inspections Team Meetings to ensure taskings were achieved, feedback

provided, objectives achieved, problems identified and resolve.

Outcome: Effective delivery of inspection program and identification of opportunities to

improve operational and management systems.

In1997, I attended the 60th PDMP and the assessment of my leadership skills indicated that I:

“display a phlegmatic, albeit confident leadership style. His relaxed interpersonal skill

encourages others to work with him and he displays a willingness to broaden his

perspective and understanding of corporate issues. His commitment and intelligence

combine to ensure that he has the potential to play a valuable future leadership role within

law enforcement.”

In 1997, the then Supt Stewart (now Commissioner), Inspectorate and Evaluation Branch in his

PPA assessment on 10/6/97 indicated that I was

“An officer who is committed to improvement in QPS management.’

Page 9: RESUME July3  2015

3 July 2015 Page 9

Regional Projects Officer, South Eastern Police Region (SER)

Co-ordinated the development of a range of strategic and operationally focused projects;

Provided support and guidance to staff performing complex tasks.

Outcomes: Effective management of projects - strategic projects implemented included

Statewide (CRISP); Beenleigh District Communications Room upgrade; and Surfer’s

Paradise Safety Action Project (Police).

Command and Control

Provided Command and Control leadership at scenes of fatal traffic accidents, searches for

missing persons, hazardous chemical situations (present for Declaration of Emergent

Situation), and crowd control (New Year’s Eve Celebration, Surfer’s Paradise).

Organisational change management

Researched and applied QPS policy on Managing Organisational Change (HRMM

Chapter 29) in review of risk management

Actively participated in Leadership and Strategic Management Special Interest Groups

and Trainer’s Forum, Australian Institute of Management to maintain knowledge of

leadership and management trends and strategic issues.

Participated in the development of the QPS Domestic Violence Strategic Plan

DEMONSTRATED ABILITY TO RESEARCH, DEVELOP, IMPLEMENT AND

EVALUATE STRATEGIC MANAGEMENT POLICIES AND PRACTICES

Demonstrated by:

Research

Researched QPS policies and procedures relating to inspection issues – Q-SAFE; Ethical

Practice Branch; Internal Witness Support Unit; Radio Electronic Section; international

trends and directions in the use of risk management, inspections and audits in corruption

prevention

Utilised the QPS virtual library and Bulletin Board for research; and accessed the Internet

to conduct research

Consulted with managers in QPS work units and external agencies and businesses

Analysed QPS policies on domestic violence, risk management, intelligence, operational

and strategic planning, communication, organisational change, internal witness support,

sexual harassment and discrimination and discipline procedures

Identified and analysed strategic issues such as globalisation, cybercrime, managing for

outcomes which impact on the QPS and advising the Supt IEB on avenues for

improvement

Overviewed and provided advice on research proposals and assignments prepared by

students for MDP and University studies

Researched and submitted assignments for completion of Bachelor of Arts and Master of

Arts on a diverse range of topics (domestic violence, workplace harassment, workplace

violence, integrity testing, intelligence processes, ethics, zero tolerance policing)

Page 10: RESUME July3  2015

3 July 2015 Page 10

Outcome: Successfully completing Bachelor of Arts (Justice Studies) – awarded 27 March

1998; and Master of Arts (Justice Studies) (awarded on 16 February, 2001)

Develop

Reviewed and rewrote Chapter 15 of the OPM’s to meet international Risk Management

Standards, QPS, Qld Treasury and legislative requirements after consultation with key

stakeholders

Investigated high risk inspection issues and developing inspection plans with clearly

defined objectives

Developed a research proposal in line with QPS requirements to conduct a Research Study

(External). This involved a survey of Commissioned Officer’s on Responses to Workplace

Violence as part of studies for completion of Master of Arts (Justice Studies) – QUT

(Outcome: survey implemented and Thesis completed)

Developed a research proposal to design, negotiate, and conduct a Security Survey as part

of the subject - Protective Security – Issues and Practices (QUT)

Overviewed the development of community survey in the SER for use in the development

of the Regional Strategic Plan

Implement

Implemented inspection plans based on research conducted on QPS policies, orders and

procedures (systems)

Implemented surveys which were designed as part of the inspection process (Internal

Witness Support Unit Survey)

Implemented a range of risk management worksheets addressing key operational systems

Overviewed the implementation and conduct of surveys and inspections plans

Implemented and conducted risk assessments as part of University studies (Outcome –

recommendations implemented)

Evaluate

Evaluated Inspection Plans and Inspection Reports submitted for approval and made

recommendations for change when key QPS policies, procedures and orders were not

being addressed

Analysed QPS policies, orders and procedures the pre-inspection planning stages, and then

evaluated the effectiveness of their implementation in districts and stations being

inspection. Example: The audit of Q-Safe practices involved a complete analysis of Q-

Safe policy requirements, consultation with State Traffic Support Branch staff,

identification of potential non-compliance issues (breach of discipline or misconduct

issues), and evaluating the potential risk factors associated with non-compliance

Evaluated responses to the survey of Commissioned Officers and constructed an analysis

of the results. Outcome – survey results accepted

Page 11: RESUME July3  2015

3 July 2015 Page 11

DEMONSTRATED HIGH QUALITY COMMUNICATION, REPRESENTATION,

NEGOTIATION AND CONSULTATION SKILLS

Communication - Written and oral

Demonstrated by preparing detailed written submissions and oral presentations involving:

Audit of Q-Safe licensing issuing procedures

Evaluation of Ethical Practice Branch and Internal Witness Support Unit, and Radio

Electronics Sections Inspections Report

Inspections Processes

Quality Management Project

Police Beat ShopFront (growth and development in the South Eastern Region and location

of new ShopFronts

Realignment of Boundaries Project, (included factors affecting operational policing)

Domestic violence issues (including factors relating to need to conduct ongoing

community awareness programs)

Evaluation of Action Plans in South Eastern Region

Development and conducting risk management workshops and presentations

Co-authoring an article on the Professionalisation of the Private Security Industry for The

Journal for Justice Professionals, Themis, Vol.2, No 1, March 1997

Preparation and delivery of training/sessions plans on:

Domestic Violence/Stalking

Sexual Harassment and Discrimination

Risk Management

Strategic/Action Planning

Performance Planning and Assessment System

Implementation Unit Workshops

A.I.D.S.

Numerous assignments in completion of Bachelor of Arts and Master of Arts

Representation

Demonstrated by:

Representing the Queensland Police Service and various units of the Ethical Standards

Command at internal and external forums and during interactions with other government

agencies, law enforcement agencies and private organisations including:

Demonstrated through my participation:

Representing the Ethical Standards Command (ESC) at the Police Powers and

Responsibilities Act Steering Committee

Representing the IEB at the CJC/Police Research Group Liaison meetings

Attending the ESC Budget Meetings

Actively attending and participating in the Risk Management Professional’s Society

functions and meetings

Representing the South Eastern Police Region at the QPS Stress Management Working

Party

Page 12: RESUME July3  2015

3 July 2015 Page 12

Representing the South Eastern Police Region at the QPS Domestic Violence Working

Group

Representing the Regional Assistant Commissioner as the Regional Domestic Violence

Liaison Officer

Representing the South Eastern Police Region at the QPS Drug and Alcohol Community

Education Resource (DACER) Package Project meetings

Representing the South Eastern Police Region at the QPS QPS State Planning Group

Representing the Inspectorate and Evaluation Branch at the Policing Strategies Steering

Committee

Representing the South Eastern Police Region at the QPS Inter-agency and Department

Risk Management Special Interest Group

Representing the South Eastern Police Region at the QPS Crime Modelling Project

meetings

Representing Commissioned Officers at the Queensland Police Commissioned Officers

Union of Employees

Representing the South Eastern Police Region at the QPS Regional management at

SEQ2001 meetings

Representing the South Eastern Police Region at the QPS Regional Business and Industry

Development Forum (development of strategic plan and interagency responses)

Representing the South Eastern Police Region as the Project Manager/Planning Officer for

regional projects including:

Beenleigh Communications Project (approved);

Surfers Paradise Safety Action Project;

Development of strategic management project for South Eastern Region;

As project manager for a pilot project subsequently implemented as CRISP.

Conducting Executive briefings and presentations on:

Safer Workplaces assessment findings

Inspection findings

State Wide Security Audit

Risk management

Quality management

Negotiation

Demonstrated by negotiating with:

Senior management on Inspection objectives for Driver’s License Audit, EPB and IWSU

Evaluations

Representatives from the National Campaign Against Drug Abuse to obtain funding

approval from the Surfer’s Paradise Safety Action Project (Police) and for Project

RADICAL

Crime Prevention personnel and Robina Land Corporation representatives for the

development of the Robina Police Beat (Outcome – implemented)

Recommendations to be included in Inspections reports with management and staff

regarding inspection findings

University supervisors on the development, design, conducting and reporting on a Security

Survey conducted for Protective Security - Issues and Practice (QUT)

Domestic violence support agencies regarding appropriate criminal justice responses

Senior management and staff regarding the completion of tasks associated with projects

Page 13: RESUME July3  2015

3 July 2015 Page 13

Staff and supervisors on performance planning and assessment system objectives and

results to be achieved

University supervisors on assignment topics and Master of Arts thesis

Superintendent, IEB for approval to attend training courses and seminars

Consultation

Demonstrated by consulting with:

Superintendent, IEB on changes to Issues Based Inspections Program

Staff from Internal Audit, Review and Evaluation on the development of IEB Risk

Management Plan and the IEB Action Plan

Managers and staff during field work conducted in relation to Issues Based Inspections of

Q-SAFE procedures; Ethical Practice Branch and IWSU; Radio Electronics Section

Inspections Team staff on development of Systems Assessment Forms during inspection

planning phases

Staff from Equity and Career Planning on the development of the QPS SHRO Action Plan

Executive managers, line managers/supervisors, operational and no-operational employees

in relation to changes to chapter 15 OPM’s (Risk Management)

Outcome: Changes approved by SEC and implemented

Managers in relation to development of Corporate Plan and Action Plans

Operational police and community support agencies on resolution of issues associated with

policing domestic violence.

Key support units within the QPS regarding changes to corporate planning requirements

Manager, CAP regarding processes to be maintained in the rewrite of CAP Module CM

406

Personnel from the Criminal Justice Commission (CJC), Department of Training and

Industrial Relations, Department of Primary Industries, Queensland Department of

Education, legal firms and risk management consultants regarding risk management

strategies appropriate for the QPS

EEO unit regarding the prevention, detection and resolution of sexual harassment

At the 60th PDMP, I researched and provided written assignments. Oral presentations were

made. Feedback in relation to oral presentation indicates that I ‘was capable of presenting in a

confident and professional manner.’

In relation to written skills, comments indicated that I ‘demonstrate a wide vocabulary and

writes in a logical and succinct manner.” Feedback from the Inspector’s Course No. 2 indicated

that I ‘had particularly effective written communication skills. Relates well with peers and fellow

officers.’

OPERATIONAL AUDITS AND ASSESSMENTS

I have extensive management experience in leading, directing, controlling and reporting on

operational assessments, compliance audits and performance reviews to promote ethical

practices and to assess efficiency and effectiveness including:

Page 14: RESUME July3  2015

3 July 2015 Page 14

Demonstrated by:

Managing the inspection and reinspection audits and assessments activities including:

Reviewing and approving inspection plans

Peer reviewing inspections plans, reports and working papers

Coordinating development of risk management and action plans

Supervising and participating in multi-disciplinary project teams involved in the review of

operational policing activities and practices

Implementation of the Issues Based Inspection Program

Leading and participating in the Issues Based Inspections Program and undertaking:

Inspections Coordinator roles

Audit of Driver’s License Procedures

Review of Ethical Practice Branch

Internal Witness Support Unit Review

Review of District Offices

Review of Radio Electronic Section

Operational Planning Groups

Recruiting Section Review

Review of Industrial Relations and Health and Safety Section

Review of strategic and operational plans

Compliance inspections including unannounced drug/property audits

Audits of internet, file server access and DKS access

Sexual Harassment Referral Officers Network Action Plan

Investigations

Managed, coordinated and reviewed investigations into criminal conduct, official

misconduct and breaches of discipline

Conducting investigations in relation to a range criminal, simple and traffic offences

Providing field training on investigation processes and techniques for First Year

Constables placed under my supervision

Assessing evidence presented in Court Briefs and traffic breach reports

Project management

I have extensive project management in managing critical projects and conducting workplace

assessments, developing recommendations, and implementing improvement strategies including:

QPS Project Manager for the Qld Government initiated Safer Workplaces Assessment

Project

Implementation Coordinator – post Fitzgerald Commission of Inquiry

Project team member for QPS Quality Management Project

Project manager for:

Surfers Paradise Safety Action Project (alcohol related violence in and around

nightclubs)

Beenleigh Police District Communications Project

Page 15: RESUME July3  2015

3 July 2015 Page 15

Represented senior police during negotiations for the establishment of the Robina

Police Beat Shopfront

Participated in the development of Department of Business, Industry and Regional

Development (DBIRD) strategic plan – South Eastern Region

Represented QPS in meetings with Gold Coast Domestic Violence Services and Sexual

Assault Services

Conducted various problem identification workshops using Accelerated Planning

Technique methodologies

Conducted workplace job analysis of administrative tasks within the Ethical Standards

Command

LEARNING AND DEVELOPMENT

I have extensive practical experience in the public and private sectors conducting workshops on

risk management, quality management, procedures writing, workplace bullying and harassment,

unlawful discrimination (including sexual harassment), performance management and planning,

strategic planning, and problem solving, including:

Training in excess of 460 QPS employees on risk management policies and procedures

Performance management training

Overviewing the development of programs to improve the performance levels of individual

employees and work groups

I also have extensive experience conducting presentations at various forums across Australia on

topics relating to leadership, management, health and safety, workplace harassment/bullying,

performance management, and accreditation risks.

PERSONAL INTEGRITY, ACCOUNTABILITY AND ETHICAL PRACTICES

Demonstrated by:

Conducting my professional and personal life to ensure that personal integrity is not

affected by unlawful or unethical decision making

Adhering to the Police Service Administration Act (PSAA) and the Code of Conduct

Examples: As a sexual harassment referral officer and a Peer Support Officer, I

maintained the confidences of individuals and complied with the PSAA and Code of

Conduct

Reporting allegations of potential breaches of discipline or misconduct by senior officer.

Reporting allegations of police involvement in unlawful activities involving licensed

premises

Outcome: Matter referred to Criminal Justice Commission and recorded on database

Page 16: RESUME July3  2015

3 July 2015 Page 16

Personal accountability

Demonstrated by:

Reporting allegations of misconduct/breaches of discipline to Acting Chief

Superintendent, ESC

Maintaining Performance Planning and Assessment System (PPA's) and ensuring

compliance with QPS policy

Developing a risk management action plan providing timelines for completion of specific

activities

Advising the Officer in Charge, IEB on key issues relevant to the effective and efficient

operation of the Ethical Standards Command

Writing the IEB Standing Orders governing the management of personnel placed in the

IEB for Assessment Development Centre purposes and personally conducting

developmental interviews with those personnel

(Outcome – approved)

Participating in the development of the QPS Sexual Harassment Referral Officer's

(SHRO) Action Plan (launched on 13 March 2001)

Ethical practices

Demonstrated by:

Reporting suspected official misconduct by a police officer

Providing advice to a Regional Crime Co-ordinator on criminal activities involving drugs

Outcome: alleged offender arrested

Applying knowledge of Public Sector Ethics Act, Code of Conduct and legislation

regarding whistleblowers and the benefits to organisational and individual compliance by

integrating risk management and ethical decision making in presentations on sexual

harassment by using examples of unethical decision making and practices

Outcome: increased awareness and use of ‘SELF’ test

Conducting presentations on sexual harassment and discrimination to recruits.

Incorporated advice on ethical decision making and domestic violence (same sex

relationships)

Complying with ethical standards for conduct of research with approval given by QPS

Research Committee and QUT Ethics Committee prior to conducting survey

SELF ORGANISATION AND INITIATIVE

Demonstrated by:

Maintaining a diary of planned activities

Completing weekly performance sheets

Page 17: RESUME July3  2015

3 July 2015 Page 17

Tasking staff under my control

Developing and managing a fortnightly reporting system for the Quality Management

Project; developing the Inspectorate and Evaluation Branch risk management plan

Planning inspections (Audit of Q-Safe Procedures)

Completing inspection reports in required time frame

Planning and completing study commitments for Master of Arts (Justice Studies)

Identifying, attending and reporting on strategically important workshops, conferences

and seminars

Initiative

Demonstrated by:

Initiating and conducting a Review of the Inspection Program

Outcome: Employment of external consultants to conduct a formal review

Outcome: Employment of external consultant to facilitate development of IEB Practice

Manual

Preparing a review of the initial implementation of the Issues Based Inspection Program

Applying for and being accepted as an Implementation Co-ordinator post Fitzgerald

Participating in the Quality Management Project

Applying for and appointed to review QPS risk management policies and procedures

Attending Conferences and Seminars of strategic value to the QPS and providing feedback

to management and staff (these included quality management; risk management

conferences; Performance Management Seminars, Corporate Governance presentations,

Financial Management Standards presentations, Community Policing Conferences,

Leadership and Strategic Management Forums

EDUCATION AND QUALIFICATIONS

Certificate III in Investigative Services (2014)

Master of Education (Leadership and Management) (Queensland University of

Technology) (2005)

Master of Arts (Justice Studies) (Queensland University of Technology) (2001)

Bachelor of Arts (Justice Studies) (Queensland University of Technology) (1998)

Cert IV in Assessment and Workplace Training (2005)

Graduate Certificate in Applied Management (Charles Sturt University) (1996)

Certificate of Attainment – Implementing and Auditing Quality Management Systems

(2005)

Management Systems Auditing

Leading Management System Audit Teams

Auditing Quality Management Systems

Certificate of Attainment – QSA-CS5 – Occupational Health and Safety Auditors Course

(2004)

Management Systems Auditing

Auditing OHS Management Systems

Page 18: RESUME July3  2015

3 July 2015 Page 18

PUBLICATIONS

Althofer, B K (2009) Resolving Workplace Bullying. Survival questions and

helpful hints from cubicles to boardrooms. Published By EGL I

ASSESSMENTS PTY LTD, PO Box 776, Spring Hill Qld 4004 –

WWW.EGLIASSESSMENTS.COM

Althofer, B K & Deinemann, H. (1997) "Professionalism of The Private

Security Industry". The Journal For Justice Professionals, Themis, Vol. 2,

No.1, March 1997

PROFESSIONAL MEMBERSHIPS

Australian Institute of Management (Member since November 1993, Associate Fellow

since May 2000)

ADDITIONAL PROFESSIONAL ACTIVITIES

Australian Institute of Management Membership Committee from April 2004 to

December 2013

Corruption Prevention Network Queensland Organising Committee (2005 – 2007)

Deputy Convenor, Corruption Prevention Network Queensland (2007-2009)

Convenor, Corruption Prevention Network Queensland (2010-2011)

Mentor in QUT Mentoring Scheme since 2001

KEY SUPPORT ROLES

Queensland Police Service Sexual Harassment Referral Officer/Harassment Referral

Officer 1992 to 2007

Queensland Police Service Peer Support Officer from 1998 to 2003

Workplace Health and Safety Representative 2004

AWARDS RECEIVED

Queensland Police Service Medal 35 year Clasp (2007)

Queensland Police Service Medal 30 year Clasp (2006)

Commissioner’s Certificate of Appreciation (2002)

Queensland Police Medal and 25 year Clasp (1999)

1st Clasp to the National Police Medal (1999)

National Police Medal (1994)