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3 July 2015 Page 1
RESUME
Bernie Althofer AFAIM
Owner/Managing Director/Author
EGL I ASSESSMENTS PTY LTD
ABN: 67 126 789 884
EGL I ASSESSMENTS PTY LTD
www.egliassessments.com
p 0419 661 421
PO Box 776
Spring Hill Queensland 4004
3 July 2015 Page 2
SUMMARY OF EXPERIENCE
CAREER OVERVIEW
With a career of almost thirty five years’ experience as a police officer and several years’
experience as a self-employed consultant, I have extensive experience:
researching, analysing, interpreting, communicating and applying a diverse range of
legislation
in areas of risk management, workplace harassment/bullying, unlawful discrimination,
workplace stress, leadership/management, occupational violence including domestic
violence
developing, designing and training personnel on assessment procedures
conducting workshops on risk management, quality management, procedures writing,
workplace bullying/harassment, performance management and planning, strategic
planning, and problem solving
conducting presentations on topics relating to leadership, management, health and safety,
workplace bullying/harassment, performance management, accreditation risks
leading, directing, controlling and reporting on operational assessments, compliance audits
and performance reviews
representing key stakeholders on the Queensland Police Service (QPS)Stress Management
Working Party, QPS Domestic Violence Working Party, QPS Drug and Alcohol
Community Education Resource Package, Queensland Police Commissioned Officers
Union of Employees
providing advice, support and guidance to victims/targets, alleged bullies and
managers/supervisors in roles as a Harassment Referral Officer and Peer Support Officer
I have a Master of Education (Leadership and Management) and a Master of Arts (Justice
Studies). I have maintained my professional knowledge by attending and applying information
presented at training and professional development opportunities.
I am the author of Resolving Workplace Bullying Survival questions and helpful hints from
cubicles to boardrooms.
Since 1972, I have been employed in full time, part time and casual roles including:
Theatre Orderly (Casual), Queensland Eye Hospital 2013 to present date undertaking roles that
include:
Transferring patients between anaesthetic bays, theatres and PACU, strip clean and restock
trolleys
Assisting with the positioning of patients in the operating theatre/s
Undertaking cleaning duties as assigned - including cleaning and replenishing Operating
theatres between cases and terminal cleaning of the Operating theatres according to daily,
weekly and periodic schedules
Ensuring Doctor's Lounge is maintained in a clean and tidy state
Transferring equipment to and from theatres as required
Maintaining supply of all gas cylinders as required
Monitoring and maintaining fridge temperature audits
3 July 2015 Page 3
Men’s Teaching Associate, Men’s Health Program, University of Queensland 2011 to present
date:
Providing students with an opportunity to gain useful feedback about their clinical and
communication skills
Helping students learn intimate physical examination skills in a relaxed and non-
threatening environment
Helping students develop communication skills required to become health practitioners
who are sensitive to their patients
Assessor, Migration Skills Assessments, Australian Institute of Management, Queensland and
Northern Territory January 2008 to March 2010:
Conducting assessments of Migration Skills Applications
Providing written reports regarding success rate
Owner/Managing Director, EGL I ASSESSMENTS PTY LTD since September 2007
researching, designing, developing, delivering and conducting:
Presentations and workshops on workplace bullying and harassment and sexual harassment
Workplace assessments in relation to counterproductive workplace behaviours including
workplace bullying and harassment, and sexual harassment
Situational based workshops designed to prepare 'officers' and workers for Court,
Commission and Tribunal appearances, and
Helping employers and workers identify and gather evidence and data about detecting,
preventing and resolving counterproductive workplace behaviours
Employed as a police officer by the Queensland Police Service from 3 July 1972 to 17 August
2007 serving in various locations undertaking managerial, administrative, projects, training and
operational roles including:
Management Positions
18/11/2002 to
13/06/2003
Inspector - Manager, Management Development Program, Queensland
Police Service Academy
6/8/2001 to
16/11/2001;
5/3/2001 to
30/3/2001; 12/4/99
to 12/3/99 and
20/12/97 to 23/1/98
Acting Superintendent - Manager, Inspectorate and Evaluation Branch,
Ethical Standards Command
4/2/91 to 24/2/91
Acting Inspector - Staff Officer, South Eastern Region
12/11/90 to
25/12/90
Acting Inspector - Staff Officer/Regional Educational and Training
Officer, South Eastern Region
3 July 2015 Page 4
Project Management positions
15/6/2004 to
17/0/2007
Inspector - Principal Project Officer (Safer Workplaces Assessment
Project) Health and Safety Section, Human Resources Division)
14/6/2002 to
13/06/2004
Inspector - Inspections Program, Inspectorate and Evaluation Branch,
Ethical Standards Command
1/10/97 to
1/2/99
Inspector - Inspections Programs/Risk Management
18/3/96 to
30/11/96
Inspector - Project Officer, Quality Management Project,
Commissioner’s Inspectorate
10/2/92 to
17/3/96
Inspector - Regional Projects Officer, South Eastern Region
27/11/89 to
20/10/91
Sergeant 1/c Implementation Coordinator – post Fitzgerald Inquiry,
South Eastern Region
Training position
21/10/91 to
9/2/92
Senior Sergeant - Officer in Charge, District Education and Training
Office, Beenleigh Police District
Administrative position (Manager)
31/10/83 to
11/7/84
Sergeant 2/c - Gladstone District Office
Operational positions
13/3/89 to
26/11/89
Sergeant 1/c - General duties/supervisor, Broadbeach Police Division
1/7/85 to
12/3/89
Sergeant 2/c - General duties/supervisor, Southport Police Division
3/1/85 to
30/6/85
Sergeant 2/c - General duties/supervisor, Gold Coast Mobile Patrols
12/7/84 to
2/1/85
Sergeant 2/c - General duties, Gladstone -
13/3/78 to
30/10/83
Senior Constable - General duties/Traffic Branch, North Rockhampton
Police Station
14/5/73 to
13/3/78
Constable and Constable 1/c - General duties/clerical functions,
Longreach Police District and Station
20/10/72 to
13/5/73
Constable - General duties, Brisbane Mobile Patrols
3/7/1972 to
19/10/1972
Trainee Constable, Brisbane
3 July 2015 Page 5
COMPREHENSIVE KNOWLEDGE OF POLICE MANAGEMENT, OPERATIONS
AND ASSOCIATED SUPPORT FUNCTIONS
Police Management – Demonstrated:
Acting Superintendent, IEB
Co-ordinated the QPS Internal Audit function by managing the IEB, Internal Audit and
Review and Evaluation Branch
Liaised with managers regarding inspection requirements
Provided strategic operational and management advice to senior management
Inspections Program Manager
Allocated issues based inspections
Overviewed and managing human and physical resource implications for inspections
Conducted strategic risk assessments of inspection objectives
Overviewed Inspection Plans and provided advice to Supt, IEB on emerging issues
Outcome: Effective delivery of inspections program
Outcome: Acceptance of inspection results by Audit Committee
Inspections Team
Conducted risk management workshops
Applied general duties, projects, training, inquiries, adjudication, prosecutions and traffic
knowledge to develop worksheets addressing operational, financial, information
management and corporate governance systems to comply with the Financial Management
Standard 1997, the AS/NZS Risk Management Standard and the Qld Treasury Guidelines
on Cost-Effective Internal Controls for Underpinning Agency Performance
Outcome: Increased operational focus of risk management process. Reviewed Chapter 15
OPMs and rewrote CAP Module CM406 (Risk Management)
Inspector, Projects, SER
Managed, organised and implemented projects;
Applied Operational Procedures Manuals and the Major Incident Guidelines in
development of submissions to improve operational areas/units such as Accident
Investigation Squad and the upgrading of the Beenleigh District Communications Centre
Outcome: Approval and upgrade of Beenleigh Communications Centre
Officer in Charge, Beenleigh District Training Office
Co-ordinated Field Training Officers and tasking of FYC’s; overviewed legislative, QPS
policy and procedural content of lectures
3 July 2015 Page 6
Operations – Demonstrated
Inspections
Completed mandatory training requirements including Police Powers and Responsibility
Act and POST training; Domestic Violence (Family Protection) Amendment Bill Train the
Trainer and conducted DV training for Ethical Standards Command personnel
Applied knowledge of legislation, QPS policies, orders and procedures governing effective
service delivery in the development of test programs
Participated in the Inspection of the Far Northern Region assessing systems –
Intelligence, Domestic Violence, Risk Management, Operational Planning, General
Administration, and rostering
Outcome: Provision of comprehensive assessment of regional and district effectiveness in
provision of effective service delivery
Outcome: Negotiated acceptance of Inspection Reports
Provided information to the Prostitution Enforcement Tasked Force (PEFT) on corruption
prevention strategies in relation to policing of prostitution
Provided information to the PEFT on unlawful activities associated with prostitution and
working with PEFT staff to address risk exposure
Inspector, Regional Projects Officer, South Eastern Region
Resolved community complaints as the Regional Domestic Violence Liaison Officer in
relation to the non-application of the legislation relating to policing of domestic violence.
Outcome: Increased awareness by community of resolution options
Performed duty as the Regional Complaints Officer, SER
Regional Duty Officer, SER
Conducted preliminary investigations into a complaint against a police officer; a fire in
the Gold Coast Watchhouse; and an attempted suicide in the Beenleigh Police Watchhouse
Developed initial guidelines and procedures for this role. New South Wales Police Service
policy officers consulted with me regarding the development of RDO guidelines for their
police officers
Prosecutions/Adjudications
Relieved as prosecutor/adjudicator for daily arrests and traffic matters at Coolangatta
Police Division
Duty Senior Sergeant/Sergeant
Directed operational staff at incidents including gas explosions, domestic violence, fatal
traffic accidents, criminal offences, domestic violence, stalking, crime scene preservation
and crime prevention strategies; investigated industrial accidents, sudden deaths including
SIDS deaths, drug offences, domestic violence, break and enters, dangerous driving and
traffic offences
3 July 2015 Page 7
Support Functions
Acting Superintendent, IEB
Consulted with:
Organisational Improvement Unit on quality and risk management issues
Strategic Development Unit on Strategic planning issue
Crime Prevention on risk management issues
Radio Electronics Section on Inspection issues
Employee Assistance Service on welfare and support issues
Equity and Career Planning Unit on development of SHRO action plan and ongoing sexual
harassment and discrimination presentations
Feedback from the 60th Police Management Development Program, Police College, Manly New
South Wales indicated that I
‘show a clear appreciation of the contemporary issues confronting corporate management
in Australian law enforcement".
Feedback from the Inspector’s Course No. 2 held at the Chelmer Police College in 1992 stated
that I
‘demonstrated a good knowledge of command theory...showed a very good appreciation of
matters requiring police emergency management. Clear and decisive with his briefing and
other verbal instructions in field situations and displayed leadership potential in this area’.
DEMONSTRATED HIGH QUALITY MANAGERIAL AND LEADERSHIP SKILLS
COMBINED WITH SOUND KNOWLEDGE OF ORGANISATIONAL CHANGE
MANAGEMENT PRINCIPLES AND PRACTICE
Managerial skills
Acting Superintendent, Manager IEB
Managed the co-ordination, supervision and management of activities involving Internal
Audit, Review and Evaluation and the Inspections Team
Communicated and consulted to negotiate the timely delivery of inspections
Researched and implemented applied problem solving strategies to manage change
Inspections Program Manager
Managed IEB staff and resources in the implementation of the Inspections Program
Conducted PPA interviews
Managed Assessment Development Centre (ADC) Placements and completed Monitoring
Reports;
Outcome: ADC placements successfully completed development in IEB
3 July 2015 Page 8
Developed good interpersonal skills by undertaking training courses which allow me to
relate to all staff and critically analysed complex issues by involving people in change
management and participative decision making to achieve organisational and work unit
goals and objectives
Peer Support Officer/Sexual Harassment Referral Officer
Provided advice on a diverse range of issues such as career development and planning;
workplace and sexual harassment options
Presented a session to PSO’s on QPS policies governing Release of Information
Actively participated in conducting presentations to Recruits on the Prevention and
Detection of Sexual Harassment and Discrimination
Incorporated ethical decision making into presentations promoting QPS Anti-
Discrimination policy in the workplace
Leadership skills
Inspections Program Manager
Facilitated (planning) the development of the ESC Strategic Plan; IEB Operational Plan;
IEB risk management plan and six monthly ‘Inspections Program’
Implemented and managed (organising) the inspection program;
Overviewing (controlling) Inspection arrangements and conducting peer reviews
Facilitated (monitoring and evaluation) IEB inspection team meetings
Represented (communication) the Supt IEB at forums/meetings;
Developed and implemented guidelines for managing the PPA process for permanent
Senior Sergeants and ADC placements
Monitored the workplace to manage health and safety issues (risk management)
Conducted accoutrement inspections (accountability)
Identified training requirements (problem identification and corruption prevention) for
Inspections staff and conducted a presentation (problem solving and compliance) on the
IEB Practice Manual and Standing Orders
Facilitated Inspections Team Meetings to ensure taskings were achieved, feedback
provided, objectives achieved, problems identified and resolve.
Outcome: Effective delivery of inspection program and identification of opportunities to
improve operational and management systems.
In1997, I attended the 60th PDMP and the assessment of my leadership skills indicated that I:
“display a phlegmatic, albeit confident leadership style. His relaxed interpersonal skill
encourages others to work with him and he displays a willingness to broaden his
perspective and understanding of corporate issues. His commitment and intelligence
combine to ensure that he has the potential to play a valuable future leadership role within
law enforcement.”
In 1997, the then Supt Stewart (now Commissioner), Inspectorate and Evaluation Branch in his
PPA assessment on 10/6/97 indicated that I was
“An officer who is committed to improvement in QPS management.’
3 July 2015 Page 9
Regional Projects Officer, South Eastern Police Region (SER)
Co-ordinated the development of a range of strategic and operationally focused projects;
Provided support and guidance to staff performing complex tasks.
Outcomes: Effective management of projects - strategic projects implemented included
Statewide (CRISP); Beenleigh District Communications Room upgrade; and Surfer’s
Paradise Safety Action Project (Police).
Command and Control
Provided Command and Control leadership at scenes of fatal traffic accidents, searches for
missing persons, hazardous chemical situations (present for Declaration of Emergent
Situation), and crowd control (New Year’s Eve Celebration, Surfer’s Paradise).
Organisational change management
Researched and applied QPS policy on Managing Organisational Change (HRMM
Chapter 29) in review of risk management
Actively participated in Leadership and Strategic Management Special Interest Groups
and Trainer’s Forum, Australian Institute of Management to maintain knowledge of
leadership and management trends and strategic issues.
Participated in the development of the QPS Domestic Violence Strategic Plan
DEMONSTRATED ABILITY TO RESEARCH, DEVELOP, IMPLEMENT AND
EVALUATE STRATEGIC MANAGEMENT POLICIES AND PRACTICES
Demonstrated by:
Research
Researched QPS policies and procedures relating to inspection issues – Q-SAFE; Ethical
Practice Branch; Internal Witness Support Unit; Radio Electronic Section; international
trends and directions in the use of risk management, inspections and audits in corruption
prevention
Utilised the QPS virtual library and Bulletin Board for research; and accessed the Internet
to conduct research
Consulted with managers in QPS work units and external agencies and businesses
Analysed QPS policies on domestic violence, risk management, intelligence, operational
and strategic planning, communication, organisational change, internal witness support,
sexual harassment and discrimination and discipline procedures
Identified and analysed strategic issues such as globalisation, cybercrime, managing for
outcomes which impact on the QPS and advising the Supt IEB on avenues for
improvement
Overviewed and provided advice on research proposals and assignments prepared by
students for MDP and University studies
Researched and submitted assignments for completion of Bachelor of Arts and Master of
Arts on a diverse range of topics (domestic violence, workplace harassment, workplace
violence, integrity testing, intelligence processes, ethics, zero tolerance policing)
3 July 2015 Page 10
Outcome: Successfully completing Bachelor of Arts (Justice Studies) – awarded 27 March
1998; and Master of Arts (Justice Studies) (awarded on 16 February, 2001)
Develop
Reviewed and rewrote Chapter 15 of the OPM’s to meet international Risk Management
Standards, QPS, Qld Treasury and legislative requirements after consultation with key
stakeholders
Investigated high risk inspection issues and developing inspection plans with clearly
defined objectives
Developed a research proposal in line with QPS requirements to conduct a Research Study
(External). This involved a survey of Commissioned Officer’s on Responses to Workplace
Violence as part of studies for completion of Master of Arts (Justice Studies) – QUT
(Outcome: survey implemented and Thesis completed)
Developed a research proposal to design, negotiate, and conduct a Security Survey as part
of the subject - Protective Security – Issues and Practices (QUT)
Overviewed the development of community survey in the SER for use in the development
of the Regional Strategic Plan
Implement
Implemented inspection plans based on research conducted on QPS policies, orders and
procedures (systems)
Implemented surveys which were designed as part of the inspection process (Internal
Witness Support Unit Survey)
Implemented a range of risk management worksheets addressing key operational systems
Overviewed the implementation and conduct of surveys and inspections plans
Implemented and conducted risk assessments as part of University studies (Outcome –
recommendations implemented)
Evaluate
Evaluated Inspection Plans and Inspection Reports submitted for approval and made
recommendations for change when key QPS policies, procedures and orders were not
being addressed
Analysed QPS policies, orders and procedures the pre-inspection planning stages, and then
evaluated the effectiveness of their implementation in districts and stations being
inspection. Example: The audit of Q-Safe practices involved a complete analysis of Q-
Safe policy requirements, consultation with State Traffic Support Branch staff,
identification of potential non-compliance issues (breach of discipline or misconduct
issues), and evaluating the potential risk factors associated with non-compliance
Evaluated responses to the survey of Commissioned Officers and constructed an analysis
of the results. Outcome – survey results accepted
3 July 2015 Page 11
DEMONSTRATED HIGH QUALITY COMMUNICATION, REPRESENTATION,
NEGOTIATION AND CONSULTATION SKILLS
Communication - Written and oral
Demonstrated by preparing detailed written submissions and oral presentations involving:
Audit of Q-Safe licensing issuing procedures
Evaluation of Ethical Practice Branch and Internal Witness Support Unit, and Radio
Electronics Sections Inspections Report
Inspections Processes
Quality Management Project
Police Beat ShopFront (growth and development in the South Eastern Region and location
of new ShopFronts
Realignment of Boundaries Project, (included factors affecting operational policing)
Domestic violence issues (including factors relating to need to conduct ongoing
community awareness programs)
Evaluation of Action Plans in South Eastern Region
Development and conducting risk management workshops and presentations
Co-authoring an article on the Professionalisation of the Private Security Industry for The
Journal for Justice Professionals, Themis, Vol.2, No 1, March 1997
Preparation and delivery of training/sessions plans on:
Domestic Violence/Stalking
Sexual Harassment and Discrimination
Risk Management
Strategic/Action Planning
Performance Planning and Assessment System
Implementation Unit Workshops
A.I.D.S.
Numerous assignments in completion of Bachelor of Arts and Master of Arts
Representation
Demonstrated by:
Representing the Queensland Police Service and various units of the Ethical Standards
Command at internal and external forums and during interactions with other government
agencies, law enforcement agencies and private organisations including:
Demonstrated through my participation:
Representing the Ethical Standards Command (ESC) at the Police Powers and
Responsibilities Act Steering Committee
Representing the IEB at the CJC/Police Research Group Liaison meetings
Attending the ESC Budget Meetings
Actively attending and participating in the Risk Management Professional’s Society
functions and meetings
Representing the South Eastern Police Region at the QPS Stress Management Working
Party
3 July 2015 Page 12
Representing the South Eastern Police Region at the QPS Domestic Violence Working
Group
Representing the Regional Assistant Commissioner as the Regional Domestic Violence
Liaison Officer
Representing the South Eastern Police Region at the QPS Drug and Alcohol Community
Education Resource (DACER) Package Project meetings
Representing the South Eastern Police Region at the QPS QPS State Planning Group
Representing the Inspectorate and Evaluation Branch at the Policing Strategies Steering
Committee
Representing the South Eastern Police Region at the QPS Inter-agency and Department
Risk Management Special Interest Group
Representing the South Eastern Police Region at the QPS Crime Modelling Project
meetings
Representing Commissioned Officers at the Queensland Police Commissioned Officers
Union of Employees
Representing the South Eastern Police Region at the QPS Regional management at
SEQ2001 meetings
Representing the South Eastern Police Region at the QPS Regional Business and Industry
Development Forum (development of strategic plan and interagency responses)
Representing the South Eastern Police Region as the Project Manager/Planning Officer for
regional projects including:
Beenleigh Communications Project (approved);
Surfers Paradise Safety Action Project;
Development of strategic management project for South Eastern Region;
As project manager for a pilot project subsequently implemented as CRISP.
Conducting Executive briefings and presentations on:
Safer Workplaces assessment findings
Inspection findings
State Wide Security Audit
Risk management
Quality management
Negotiation
Demonstrated by negotiating with:
Senior management on Inspection objectives for Driver’s License Audit, EPB and IWSU
Evaluations
Representatives from the National Campaign Against Drug Abuse to obtain funding
approval from the Surfer’s Paradise Safety Action Project (Police) and for Project
RADICAL
Crime Prevention personnel and Robina Land Corporation representatives for the
development of the Robina Police Beat (Outcome – implemented)
Recommendations to be included in Inspections reports with management and staff
regarding inspection findings
University supervisors on the development, design, conducting and reporting on a Security
Survey conducted for Protective Security - Issues and Practice (QUT)
Domestic violence support agencies regarding appropriate criminal justice responses
Senior management and staff regarding the completion of tasks associated with projects
3 July 2015 Page 13
Staff and supervisors on performance planning and assessment system objectives and
results to be achieved
University supervisors on assignment topics and Master of Arts thesis
Superintendent, IEB for approval to attend training courses and seminars
Consultation
Demonstrated by consulting with:
Superintendent, IEB on changes to Issues Based Inspections Program
Staff from Internal Audit, Review and Evaluation on the development of IEB Risk
Management Plan and the IEB Action Plan
Managers and staff during field work conducted in relation to Issues Based Inspections of
Q-SAFE procedures; Ethical Practice Branch and IWSU; Radio Electronics Section
Inspections Team staff on development of Systems Assessment Forms during inspection
planning phases
Staff from Equity and Career Planning on the development of the QPS SHRO Action Plan
Executive managers, line managers/supervisors, operational and no-operational employees
in relation to changes to chapter 15 OPM’s (Risk Management)
Outcome: Changes approved by SEC and implemented
Managers in relation to development of Corporate Plan and Action Plans
Operational police and community support agencies on resolution of issues associated with
policing domestic violence.
Key support units within the QPS regarding changes to corporate planning requirements
Manager, CAP regarding processes to be maintained in the rewrite of CAP Module CM
406
Personnel from the Criminal Justice Commission (CJC), Department of Training and
Industrial Relations, Department of Primary Industries, Queensland Department of
Education, legal firms and risk management consultants regarding risk management
strategies appropriate for the QPS
EEO unit regarding the prevention, detection and resolution of sexual harassment
At the 60th PDMP, I researched and provided written assignments. Oral presentations were
made. Feedback in relation to oral presentation indicates that I ‘was capable of presenting in a
confident and professional manner.’
In relation to written skills, comments indicated that I ‘demonstrate a wide vocabulary and
writes in a logical and succinct manner.” Feedback from the Inspector’s Course No. 2 indicated
that I ‘had particularly effective written communication skills. Relates well with peers and fellow
officers.’
OPERATIONAL AUDITS AND ASSESSMENTS
I have extensive management experience in leading, directing, controlling and reporting on
operational assessments, compliance audits and performance reviews to promote ethical
practices and to assess efficiency and effectiveness including:
3 July 2015 Page 14
Demonstrated by:
Managing the inspection and reinspection audits and assessments activities including:
Reviewing and approving inspection plans
Peer reviewing inspections plans, reports and working papers
Coordinating development of risk management and action plans
Supervising and participating in multi-disciplinary project teams involved in the review of
operational policing activities and practices
Implementation of the Issues Based Inspection Program
Leading and participating in the Issues Based Inspections Program and undertaking:
Inspections Coordinator roles
Audit of Driver’s License Procedures
Review of Ethical Practice Branch
Internal Witness Support Unit Review
Review of District Offices
Review of Radio Electronic Section
Operational Planning Groups
Recruiting Section Review
Review of Industrial Relations and Health and Safety Section
Review of strategic and operational plans
Compliance inspections including unannounced drug/property audits
Audits of internet, file server access and DKS access
Sexual Harassment Referral Officers Network Action Plan
Investigations
Managed, coordinated and reviewed investigations into criminal conduct, official
misconduct and breaches of discipline
Conducting investigations in relation to a range criminal, simple and traffic offences
Providing field training on investigation processes and techniques for First Year
Constables placed under my supervision
Assessing evidence presented in Court Briefs and traffic breach reports
Project management
I have extensive project management in managing critical projects and conducting workplace
assessments, developing recommendations, and implementing improvement strategies including:
QPS Project Manager for the Qld Government initiated Safer Workplaces Assessment
Project
Implementation Coordinator – post Fitzgerald Commission of Inquiry
Project team member for QPS Quality Management Project
Project manager for:
Surfers Paradise Safety Action Project (alcohol related violence in and around
nightclubs)
Beenleigh Police District Communications Project
3 July 2015 Page 15
Represented senior police during negotiations for the establishment of the Robina
Police Beat Shopfront
Participated in the development of Department of Business, Industry and Regional
Development (DBIRD) strategic plan – South Eastern Region
Represented QPS in meetings with Gold Coast Domestic Violence Services and Sexual
Assault Services
Conducted various problem identification workshops using Accelerated Planning
Technique methodologies
Conducted workplace job analysis of administrative tasks within the Ethical Standards
Command
LEARNING AND DEVELOPMENT
I have extensive practical experience in the public and private sectors conducting workshops on
risk management, quality management, procedures writing, workplace bullying and harassment,
unlawful discrimination (including sexual harassment), performance management and planning,
strategic planning, and problem solving, including:
Training in excess of 460 QPS employees on risk management policies and procedures
Performance management training
Overviewing the development of programs to improve the performance levels of individual
employees and work groups
I also have extensive experience conducting presentations at various forums across Australia on
topics relating to leadership, management, health and safety, workplace harassment/bullying,
performance management, and accreditation risks.
PERSONAL INTEGRITY, ACCOUNTABILITY AND ETHICAL PRACTICES
Demonstrated by:
Conducting my professional and personal life to ensure that personal integrity is not
affected by unlawful or unethical decision making
Adhering to the Police Service Administration Act (PSAA) and the Code of Conduct
Examples: As a sexual harassment referral officer and a Peer Support Officer, I
maintained the confidences of individuals and complied with the PSAA and Code of
Conduct
Reporting allegations of potential breaches of discipline or misconduct by senior officer.
Reporting allegations of police involvement in unlawful activities involving licensed
premises
Outcome: Matter referred to Criminal Justice Commission and recorded on database
3 July 2015 Page 16
Personal accountability
Demonstrated by:
Reporting allegations of misconduct/breaches of discipline to Acting Chief
Superintendent, ESC
Maintaining Performance Planning and Assessment System (PPA's) and ensuring
compliance with QPS policy
Developing a risk management action plan providing timelines for completion of specific
activities
Advising the Officer in Charge, IEB on key issues relevant to the effective and efficient
operation of the Ethical Standards Command
Writing the IEB Standing Orders governing the management of personnel placed in the
IEB for Assessment Development Centre purposes and personally conducting
developmental interviews with those personnel
(Outcome – approved)
Participating in the development of the QPS Sexual Harassment Referral Officer's
(SHRO) Action Plan (launched on 13 March 2001)
Ethical practices
Demonstrated by:
Reporting suspected official misconduct by a police officer
Providing advice to a Regional Crime Co-ordinator on criminal activities involving drugs
Outcome: alleged offender arrested
Applying knowledge of Public Sector Ethics Act, Code of Conduct and legislation
regarding whistleblowers and the benefits to organisational and individual compliance by
integrating risk management and ethical decision making in presentations on sexual
harassment by using examples of unethical decision making and practices
Outcome: increased awareness and use of ‘SELF’ test
Conducting presentations on sexual harassment and discrimination to recruits.
Incorporated advice on ethical decision making and domestic violence (same sex
relationships)
Complying with ethical standards for conduct of research with approval given by QPS
Research Committee and QUT Ethics Committee prior to conducting survey
SELF ORGANISATION AND INITIATIVE
Demonstrated by:
Maintaining a diary of planned activities
Completing weekly performance sheets
3 July 2015 Page 17
Tasking staff under my control
Developing and managing a fortnightly reporting system for the Quality Management
Project; developing the Inspectorate and Evaluation Branch risk management plan
Planning inspections (Audit of Q-Safe Procedures)
Completing inspection reports in required time frame
Planning and completing study commitments for Master of Arts (Justice Studies)
Identifying, attending and reporting on strategically important workshops, conferences
and seminars
Initiative
Demonstrated by:
Initiating and conducting a Review of the Inspection Program
Outcome: Employment of external consultants to conduct a formal review
Outcome: Employment of external consultant to facilitate development of IEB Practice
Manual
Preparing a review of the initial implementation of the Issues Based Inspection Program
Applying for and being accepted as an Implementation Co-ordinator post Fitzgerald
Participating in the Quality Management Project
Applying for and appointed to review QPS risk management policies and procedures
Attending Conferences and Seminars of strategic value to the QPS and providing feedback
to management and staff (these included quality management; risk management
conferences; Performance Management Seminars, Corporate Governance presentations,
Financial Management Standards presentations, Community Policing Conferences,
Leadership and Strategic Management Forums
EDUCATION AND QUALIFICATIONS
Certificate III in Investigative Services (2014)
Master of Education (Leadership and Management) (Queensland University of
Technology) (2005)
Master of Arts (Justice Studies) (Queensland University of Technology) (2001)
Bachelor of Arts (Justice Studies) (Queensland University of Technology) (1998)
Cert IV in Assessment and Workplace Training (2005)
Graduate Certificate in Applied Management (Charles Sturt University) (1996)
Certificate of Attainment – Implementing and Auditing Quality Management Systems
(2005)
Management Systems Auditing
Leading Management System Audit Teams
Auditing Quality Management Systems
Certificate of Attainment – QSA-CS5 – Occupational Health and Safety Auditors Course
(2004)
Management Systems Auditing
Auditing OHS Management Systems
3 July 2015 Page 18
PUBLICATIONS
Althofer, B K (2009) Resolving Workplace Bullying. Survival questions and
helpful hints from cubicles to boardrooms. Published By EGL I
ASSESSMENTS PTY LTD, PO Box 776, Spring Hill Qld 4004 –
WWW.EGLIASSESSMENTS.COM
Althofer, B K & Deinemann, H. (1997) "Professionalism of The Private
Security Industry". The Journal For Justice Professionals, Themis, Vol. 2,
No.1, March 1997
PROFESSIONAL MEMBERSHIPS
Australian Institute of Management (Member since November 1993, Associate Fellow
since May 2000)
ADDITIONAL PROFESSIONAL ACTIVITIES
Australian Institute of Management Membership Committee from April 2004 to
December 2013
Corruption Prevention Network Queensland Organising Committee (2005 – 2007)
Deputy Convenor, Corruption Prevention Network Queensland (2007-2009)
Convenor, Corruption Prevention Network Queensland (2010-2011)
Mentor in QUT Mentoring Scheme since 2001
KEY SUPPORT ROLES
Queensland Police Service Sexual Harassment Referral Officer/Harassment Referral
Officer 1992 to 2007
Queensland Police Service Peer Support Officer from 1998 to 2003
Workplace Health and Safety Representative 2004
AWARDS RECEIVED
Queensland Police Service Medal 35 year Clasp (2007)
Queensland Police Service Medal 30 year Clasp (2006)
Commissioner’s Certificate of Appreciation (2002)
Queensland Police Medal and 25 year Clasp (1999)
1st Clasp to the National Police Medal (1999)
National Police Medal (1994)