Realtá · PDF fileRealtá MAPEI ® Americas TM. Realtá MAPEI ... 1-888-US-MAPEI (1-888-876-2734) Fax: (954) ... affect Ultraﬂ ex 2’s excellent setting

What’s InsideGetting cement grouts right • Lowering noise in high rises • Converting deteriorated balconies

ISSUE

06

Clearing the airwith NEW Dust-Free

Technology

MAPEI’s‘Best-Backed’Warranties

Realtá MAPEI®

Americas

TM

www.mapei.com

Realtá MAPEIAmericas

President and CEO

Rainer Blair

Operational Marketing Manager

Steven Day

Editor

Anita Burton

Production Editors

Brian Hedberg

Françoise Lajoie

Editorial Contributors

Brian Day

Pierre Hebert

Mike Micalizzi

Art Palmer

Jonathon Shoemaker

Graphic Designer

Sue Cianciullo

Production Coordinator

Diane Hoger

Sophia D’Amico

Editorial Address

MAPEI Corporation,

Headquarters of the Americas

1144 East Newport Center Drive

Deerfi eld Beach, FL 33442

Phone: 1-888-US-MAPEI

(1-888-876-2734)

Fax: (954) 246-8800

president’s letter

Values for a fi rm foundation

In a recent issue of Realta MAPEI Americas, I mentioned the way we have defi ned our future direction with MAPEI’s “7 Pillars” of success. I believe that the true fabric of a great company is the combination of great people unifi ed by six common values that guide their behavior and objectives. At MAPEI, these values arethe foundation on which we base our 7 Pillars and interact withour customers, suppliers, colleagues and communities daily:

1. Integrity is our uncompromising commitment to practicing transparency, truth and honesty in all our dealings and is non-negotiable.

2. Loyalty to our customers, suppliers, colleagues and community is demonstrated through our commitment to reliability, predictability and consistency.

3. Respect enables all of us to work together in a complementary and positive fashion. At MAPEI, we respect everyone without exception. 4. Determination to deliver on the agreements we make, and the challenges we accept, is fundamental to our identity and competitive nature. It entails perseverance, creativity and the willingness to change to achieve results.

5. Passion is the result of commitment to our purpose and is realized by taking ownership of our jobs. Because we’re passionate and proud of what we do, we strive to continuously improve.

6. Achievement results in success for our partners and MAPEI. Our results-oriented people (achievers) produce observable outcomes based on a thorough understanding of the task at hand, as well as the willingness and dedication to complete the assignment successfully.

These values, which we work hard to maintain everyday, have made us the technological leader in our industry over the past 70 years. When you see a person wearing the MAPEI golden pin, you know you are dealing with the best in the industry, who are ready to serve you.

Sincerely,

Rainer Blair,President and CEO,MAPEI Americas

ContentsFeatures

2 Top Story : Doing away with dust MAPEI introduces Dust-Free Technology

4 Inside Scoop : Know the new industry code (Part 2) User friendly logic behind ISO 13007 classifi cations F,T,E,S and P

13 Special Feature : Up with people, down with sound Mapesonic™ SM lowers the noise in high rises

28 Special Feature : MAPEI’s new warranty program The industry’s best products are “Best-Backed”

Project Challenges

16 Technically Speaking • Patching the substrate • Solid vinyl tile vs. solid vinyl plank • A variety of woods

Product Spotlights18 Tri-Patch™

31 Opticolor™

24 Technical Do’s and Don’ts Getting cement grouts right the fi rst time

26 Answers From the Experts Converting deteriorated balconies into decorative artwork

32 MAPEI Projects in the Works Three projects under construction

30 On Track with MAPEI

33 Index to our technology logos

Technical Departments

Extras

10 Saving Stanley Park’s seawall MAPEI’s Planitop 12 repair mortar comes to the rescue

20 A slam dunk in decor MAPEI products score big at basketball museum’s restaurant

Realtá MAPEI Americas ISSUE 06, 2007 1

Page 2

top story

MAPEI introduces Dust-Free Technology

Doing away with dust

2 ISSUE 06, 2007 Realtá MAPEI Americas

“Dust-Free Technology does not affect Ultrafl ex 2’s excellent setting characteristics, and it has tremendous benefi ts.”

Jeff Leone, Director of Strategic Markeing


Corporations best demonstrate social responsibility by introducing products with environmental benefi ts for customers. MAPEI operates under a “continuous innovation” strategy to develop technologies that deliver those benefi ts.

Dust-Free Technology is the latest innovation from MAPEI’s global research and development laboratories. It enables MAPEI to produce powdered mortars, grouts and other cementitious products with a considerable reduction in dust levels. Performance testing has shown that up to 90% less dust is produced during pouring, mixing and use of MAPEI products manufactured with Dust-Free Technology.

“We are eager to work with this new technology,” said Dr. Neil McMurdie, R&D Director for MAPEI Americas. “Our goal is to add Dust-Free Technology to as many of our cementitious products as possible. Of course, our main focus is to ensure that Dust-Free Technology does not signifi cantly change any of the working characteristics of MAPEI’s products. Our goal is to integrate this new technology into the same product performance and add the major benefi t of a cleaner job site for installers and property owners.”

The fi rst MAPEI Americas product to benefi t from Dust-Free Technology is a standard in the industry – Ultrafl ex™ 2 polymer-modifi ed, thin-set mortar. “In order to make Dust-Free Technology available to the largest number of installers, we chose our most widely used mortar as the initial launch product,” said Jeff Leone, Director of Strategic Marketing. “The benefi ts are tremendous.” Installers will fi nd dust-free Ultrafl ex 2 on distributors’ shelves during the fourth quarterof 2007.

Ultrafl ex 2 at a glance• Professional-grade mortar

• Extended open time

• Easy to trowel

• For walls and fl oors

• LEED-compliant

• ISO 13007 classifi cation: C2ES1P1

Dust-Free Technology in Ultrafl ex 2 and other cementitious products from MAPEI will make the job site a cleaner place to work. Developed with MAPEI’s “green innovation,” Ultrafl ex 2 is LEED-compliant and helps contribute valuable points toward LEED-certifi ed projects. This and other recent technologies exemplify the tradition of innovation that has made MAPEI a technological leader in its industry and benchmark company for social responsibility.

Fast Facts onDust-Free Technology• Innovative technology

• Produces 90% less dust

• Cleaner air

• Easier jobsite cleanup

• Same product performance with less mess

• Now available in Ultrafl ex 2 mortar

“Congratulations to MAPEI for taking another step forward in helping achieve a greener, friendlier environment with the release of Dust-Free Technology.”

– Jerry Leva Eugene G. Sackett Co, Inc., Rochester, NY

Developed with MAPEI’s “green innovation,” Ultrafl ex 2 is LEED-compliant and helps contribute valuable pointstoward LEED-certifi ed projects.

TM

inside scoop

Knowthe newindustrycodeUser-friendly logic behindISO 13007 product classifications

Part 2:F, T, E, S and P:Special Performance CharacteristicsThis is the second of a 3-part Realta MAPEI Americas series that helps explain the logic behind the ISO 13007 product classifi cation letters. The fi rst article explored the three different classes of tile and stone adhesives. It further defi ned product performance as either 1 (normal) or 2 (improved).

Based on chemical makeup, adhesives fall under the following classifi cations:• C = Cementitious adhesives (mortars)• D = Dispersion adhesives (mastics)• R = Reaction resin adhesives (epoxies and urethanes)

To read the fi rst article in this series, published in Issue 05 of Realta MAPEI Americas, click on the Realta MAPEI icon atwww.mapei.com.

Every adhesive is classifi ed as either cementitious, dispersion or reactive resin. However, some additional (optional) performance characteristics may or may not apply to a particular adhesive. This article will explain the letters F, T, E, S and P – better known as ISO 13007’s Special Performance Characteristics – along with comparing these classifi cations to current ANSI standards:

• F = Fast-setting (cementitious adhesives) or fast-drying (dispersion adhesives)• E = Extended open time• T = Slip (or sag) resistance • S = Deformability (cementitious adhesives)• P = Adhesion to exterior-grade plywood

‘F’ is for ‘fast-setting’and ‘fast-drying’Today’s job sites, which demand quick turnaround, require fast-setting adhesives for optimizing early bond strength and meeting fast-track construction schedules. Such adhesives are especially essential for tile installations in colder climates and areas with high foot traffi c (such as airports and busy shopping malls).

For dispersion adhesives (mastics), which dry from the center of the tile out through the grout joints, the “F” characteristic can be crucial. Dispersion adhesives are most often used for interior wall installations involving larger-sized and/or impervious tile. Moisture in these conditions has more diffi culty escaping, ultimately requiring more time for the mastic to dry. In such cases, fast-setting dispersion adhesives are the best choice for installation success.

For installations on fast-track construction schedules such as malls and airports, fast-setting adhesives that optimize earlybond strength (F) are critical.



The current ANSI (American National Standards Institute) standards set a minimum requirement for fast-setting adhesives. They require 50 psi (0,34 MPa) shear bond strength (similar to tensile bond strength of 17 psi [0,12 MPa]) at 4 hours, and 200 psi (1,38 MPa) shear bond strength (similar to tensile bond strength of 72.5 psi [0,5 MPa]) at 7 days. However, the ISO 13007 standards require 72.5 psi (0,5 MPa) tensile bond strength both at 4 to 6 hours, and at 7 days.

The logic behind the more stringent ISO 13007 standards lies in the fact that tiles could lose bond if tensile bond strength is only 17 psi (0,12 MPa). The minimum tensile bond strength requirement for ISO ensures that installers will experience a failure-free installation, given that the entire tile installation should achieve full tensile-bond-strength requirements (equal to 28-day strengths) within four hours.

‘E’ is for ‘extended open time’“Extended open time” is the maximum open time in which the tile can be laid into the adhesive without loss of minimum bond strength. Extended open times for mortars are highly desirable when installing tile in drier climates, in exterior applications where windy conditions often prevail, for installations involving intricate tile patterns and when installing very large-sized tile that require more time for adjusting grout lines.

Furthermore, the more porous the substrate and the more absorptive the tile, the less time an installer has to lay tile. While a typical mortar may result in loss of bond, an extended-open-time mortar that is formulated with additional moisture will give the installer the necessary time to achieve optimal bond.

Although the ANSI standards do require testing for open time, no designation exists for extended open time. The ISO addition of the “E” characteristic extends the open time of a C1 adhesive (tensile bond strength of 72.5 psi [0,5 MPa]) or C2 adhesive (tensile bond strength of 145 psi [1 MPa]) from 20 minutes to 30 minutes while still meeting the ISO 13007 tensile bond strength requirements. The testing is actually performed over concrete and plywood, the most typical substrates used in today’s flooring installations.

‘T’ is for ‘slip resistance’In vertical tile and stone applications, sag resistance is essential. This characteristic becomes even more important when nonabsorbent tile materials like glass, porcelain and metal are used, as they all inhibit the mortar’s ability to hydrate and reach full cure quickly, before potentially sagging.

While some sag testing is conducted by ANSI, there is no numerical value with which to measure sag. According to ANSI A118.4, it is up to the manufacturer to establish nonsag criteria for the adhesive. On the other hand, ISO 13007 standards require that slip-resistant adhesives not allow a tile to slip more than 0,5 mm (0.02") when applied on a vertical surface. A “T”-rated mortar is ideal for today’s trend toward large-format vertical tile and stone installations.

‘S’ is for ‘deformability’ When it comes to cementitious adhesives, the ISO 13007 standards define deformability as the mortar’s ability to accommodate varying movements between the tile and substrate, without losing bond. An example of this movement is when the entire tile or stone installation is subjected to the effects of load, deflection and movement, commonly known as“curvature.” This is unlike the ANSI standards, which distinguish cementitious mortars only as polymer-modified (ANSI A118.4) or nonpolymer-modified (ANSI A118.1). Unlike ANSI, the ISO 13007 standards consider the adhesive’s actual performance.

Due to changes in acceptable building practices, buildings are being constructed with more and more lightweight materials and engineered substrates. This results in a growing number of deformable substrates.

For vertical tile installations involving glass, metal or porcelain, a slip-resistant or T adhesive is essential. ISO 13007 requires that slip-resistant adhesives not allow tile to vertically slip more than 0,5 mm (0.02").

While an S1 mortar would be suitable for a mall’s ground level, an S2 highly deformable mortar is critical for a suspended second floor, in order to accommodate load, deflection and movement – without losing bond.

Realtá MAPEI Americas NUMÉRO 06, 2007 31

With fl oor spans also becoming longer (in some cases 19" and 20" O.C. [48 and 51 cm]), the entire fl oor installation (including tile/stone, mortar and grout) must be able to adequately deform in order to accommodate movement and defl ection. Contemporary, heavy, large-format tiles ranging from 18" x 18" up to 48" x 48"(46 x 46 cm to 122 x 122 cm) are sometimes installed on substrates with longer spans, with suspended spans or on building facades that are exposed to thermal growth, wind and movement. Again, in such cases deformability is absolutely critical to installation success.

ISO 13007 classifi cations use a testing method that quantifi es the degree of deformability. Adhesives can be classifi ed as an “S1” or “S2,” based on the amount of defl ection the adhesive can withstand without breaking bond. An adhesive is classifi ed as S1 (deformable) for a defl ection rating of ≥ 2,5 mm but < 5 mm(≥ 3/32" but ≤ 1/5"), or S2 (highly deformable) for a defl ection rating of ≥ 5 mm (≥ 1/5"). A deformability classifi cation benefi ts the construction industry by eliminating the perception thatminimum-performance mortars can achieve the same outcome as premium-performance, higher-priced mortars.

‘P’ is for ‘adhesion to exterior-grade plywood’ In the U.S. residential market, the practice of installing tile over exterior-grade plywood substrates has grown tremendously. In recent years, ANSI has developed the A118.11 standard, which identifi es the minimum-bonding requirement for a cementitious adhesive and plywood substrate. This standard requires that the shear bond value of the adhesive be equal to 100 psi (0,69 MPa) at 7 days, and 150 psi (1,03 MPa) after 28 days.

The “P1” classifi cation is equivalent to the minimum requirement for bonding to plywood under ANSI A118.11. However, the ISO 13007 standards differentiate the higher-performing P2 adhesives by requiring that they meet double the P1 shear bond value. For example, adhesives with a P2 designation are an absolute must for successfully installing tile over fl oor joists that are 24" O.C.(61 cm). It is also recommended for the best performance possible that a mortar with the S2 designation be used in conjunction with the P2 designation.

Understanding the ISO 13007 codes on adhesive packages enables contractors to choose the right adhesive for the job in order to maximize installation success and prevent costly callbacks. Architects and specifi ers particularly benefi t by including these easy-to-use classifi cations in their specifi cations and CAD drawings. By clearly specifying the right product for the right job, the architect is able to “value-engineer” the project for both cost and product performance, without sacrifi cing quality.

In the next issue of Realta MAPEI Americas, look forward to learning about ISO 13007’s grout classifi cations and their special characteristics. Logic behind the letters CG, RG, F, A and W will be explored.

inside scoop

Due to the various grades of plywood used in construction today, ISO 13007’s P1 and P2 ratings were developed to help optimizethe bond to plywood.

ISO 13007 standards specify that the mortar must be able to deform between 2,5 to 5 mm (3/32" to 1/5") for an S1 rating or ≥ 5 mm (1/5") for an S2 rating – before point of failure.


About the author:Mike Micalizzi is MAPEI’s Manager of Technical Services in the United States and supervises the MAPEI Technical Institute. He has worked in the technical fi eld for the past 9 years, and previously owned his own commercial and residential tile and stone installation company.

The 411 on ISO 13007After thorough consideration of North American, British and European ceramic tile adhesive standards, the ISO (International Organization for Standardization) committee reached a consensus about new product standards. Under the ISO 13007 standards, an adhesive or grout must pass certain minimum performance tests before being accredited with a performance classifi cation.

Product classifi cations are expressed alphanumerically, using simple letters and numbers. The letters describe the type of adhesive (such as cement-based, organic or reactive resin) along with special characteristics (such as fast-setting, slip-resistant, fl exible, etc.) The numbers indicate whether the performance is “normal” (such as regular strength for medium traffi c use) or “improved” (such as higher strength for high traffi c use).

CG = Cementitious grouts

1 = Normal2 = Improved

F = Fast-setting

A = High abrasion resistance

W = Reduced water absorption

RG = Reaction resin grouts

_ Higher performance characteristics than improved cementitious grouts

TYPES CLASSES SPECIAL CHARACTERISTICS

D = Dispersion (Mastics)


F = Fast-settingT = Slip-resistantE = Extended open time

R = Reaction resin (Epoxies)


T = Slip-resistant

TYPES CLASSES SPECIAL CHARACTERISTICS

C = Cementitious(Thin-set mortars)

1 = Normal

2 = Improved

F = Fast-settingT = Slip-resistantE = Extended open timeS1 = DeformableS2 = Highly deformableP1 = Plywood adhesionP2 = Improved plywood adhesion

Ad

hes

ives

Gro

uts


LEED is a registered trademark of the U.S. Green Building Council.

Denotes products containing MAPEI’s BioBlock™ technology. Consult your federal, state and local environmental and health departments for recommendations on preventing mold, mildew and bacteria growth. For the most current information on BioBlock technology, visit www.mapei.com.

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Floor-Covering Adhesives

Universal Flooring AdhesivesUltrabond ECO® 300 Ultrabond ECO 350 Ultrabond® G21

Multipurpose Flooring AdhesivesUltrabond ECO 85 Ultrabond ECO 90 Ultrabond ECO 100Ultrabond ECO 150Ultrabond ECO 200Ultrabond ECO 800

Carpet AdhesivesUltrabond ECO 185 Ultrabond ECO 220 Ultrabond® Mach™ 2 Ultrabond Mach 4Ultrabond Mach 6

Carpet Accessory AdhesivesUltrabond ECO 840Ultrabond ECO 8200

Outdoor Carpet AdhesiveUltrabond ECO 420

VCT AdhesivesUltrabond ECO 600 Ultrabond ECO 710 Ultrabond ECO 711

Vinyl Sheet-Goods AdhesivesUltrabond ECO 160 Ultrabond ECO 290Ultrabond ECO 360

Wall-Base AdhesiveUltrabond ECO 575

Linoleum AdhesiveUltrabond ECO 540

Wood-Flooring AdhesivesUltrabond 980Ultrabond 990

Ultrabond ECO 972

Surface Preparation

Patching and Skim-CoatingCP2™

LL2™

Patch EnhancerPlanipatch®

Planipatch Plus™

Planitex™ UNSPlanitop® XTilt Finish™

Tri-Patch™

Ultra SkimCoat™

Self-Leveling Underlayments and PrimersMapecem® PremixMapeprime™ 1KNovoplan® 2Novoplan 6Planibond™ EBAPlanicrete® ACPrimer L™

Primer WE™

Ultraplan® 1 PlusUltraplan EasyUltraplan M20 Plus

Mud Bed and Repair SystemsMapecemMapecem Premix

Membranes andWaterproofing ProductsMapeguard™ SMMAPEI SM Primer™

Mapelastic™

Mapelastic 315Mapelastic HPGMapelastic M19Mapelastic SMMapelastic SmartMapesonic™ SMPlaniseal™ 88Planiseal MRB Planiseal PlugPlaniseal WFM

Tile & Stone Installation Products

Flexible MortarsKerabond/Keralastic™ System

Granirapid®

Full-Contact MortarsUltracontact™

Ultracontact RS

Polymer-Modified MortarsAdesilex™ P10Ker® 121Ultraflex™ 1Ultraflex 2Ultraflex 3Ultraflex RSUltralite Mortar™

Dry-Set MortarsKerabondKeraflor™

Keraset®

Dry-Set Mortar Latex AdditivesKeralasticKeraply™

Other Mortar ProductsGlass-Block MortarKeracrete™

Kerapoxy® 410

Specialty Grouts2-1/2 to 1™

KerapoxyOpticolor™

Ultracolor®

Traditional Portland- Cement GroutsKeracolor™ S Keracolor U

CaulksKeracaulk™ S Keracaulk U

MasticUltramastic ECO™

Concrete Restoration Products

Primers and EpoxiesMapeprime™ 1KPlanibond EBAPlanicrete PMPrimer L™

Primer WE™

Toppings and UnderlaymentsConcrete Renew™

Concrete Renew Fine

Novoplan® 1Novoplan 2Novoplan 6Novoplan EasyUltraplan® 1 PlusUltraplan EasyUltraplan M20 PlusUltratop®

Decorative FlooringMAPEI Spraytop™ RS

ScreedsMapecem®

Mapecem 100Mapecem 101Mapecem 102Mapecem 202Mapecem QuickpatchPlanicrete® PM

Repair MortarsPlanitop® 12Planitop 15Planitop 18Planitop 21Planitop 23Planitop 25Planitop XPlanitop XS

GroutsPlanigrout® 740Planigrout 750Planigrout 755Planigrout 780

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A sampling of MAPEI’s LEED-compliant products

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What’s good for wood?MAPEI’s urethane wood-fl ooring installation products.

Ultrabond ® 990Premium urethane wood-fl ooring adhesive• For commercial and high-end residential installations• For solid and engineered woods• Superior bond strength• Incredible elastomeric properties• Extraordinary trowel-ridge-holding capability• 15-year limited system warranty

Ultrabond Premium urethane wood-fl ooring adhesive• For commercial and high-end residential installations• For solid and engineered woods• Superior bond strength• Incredible elastomeric properties• Extraordinary trowel-ridge-holding capability• 15-year limited system warranty

Planiseal ™ WFM

• Protects glue-down installations from concrete subfl oor moisture vapor• STC (Sound Transmission Class) rating = 66• IIC (Impact Insulation Class) rating = 69• Isolates cracks up to 1/8" (3 mm)• Fluid, easy-to-trowel consistency• 10-year limited system warranty when used with Ultrabond 980• 15-year limited system warranty when used with Ultrabond 990

Wood-fl ooring membrane for moistureand sound reduction

Ultrabond 980Urethane wood-fl ooring adhesive• For solid and engineered woods• Tough bond strength• Remains fl exible to move with the wood• For commercial and residential installations• Economical• 10-year limited system warranty

UltrabondUrethane wood-fl ooring adhesive• For solid and engineered woods• Tough bond strength• Remains fl exible to move with the wood• For commercial and residential installations• Economical• 10-year limited system warranty

All products are LEED-compliant.

project challenge

MAPEI’s Planitop 12 repair mortar comes to the rescue by Anita Burton, Editor

Saving Stanley Park’s seawall


Stanley Park is more than a famous landmark to citizens and guests of Vancouver. Centrally located in the city’s core, it serves as an impressive centerpiece that showcases the natural beauty surrounding this fabulous and friendly international city. The park’s magnifi cent green space – lush with dense old-growth rainforest, towering trees and acres of gorgeous gardens – perfectly exemplifi es the lure of West Coast living.

Spread over a phenomenal 1,000 acres (4,05-million m2), Stanley Park draws nearly 8-million visitors per year, mostly during the glorious summer months when locals and guests alike yearn to be one with nature. On any given day, Stanley Park lures fi tness enthusiasts from walkers and runners to in-line skaters and cyclists, especially on a 6.5-mile (10,5-km) seawall that runs along the park’s perimeter. The throngs converge in this city oasis to enjoyits multiple pathways amidst a breathtaking backdrop of snow-capped mountains and clear blue water.

About the project …

MAPEI PartnersProject Owner: Vancouver Parks and RecreationInstaller: Fricia ConstructionEngineer: Golder and AsociatesMAPEI Distributor: Richform Construction Supply Co. Ltd.MAPEI Coordinator: Dave Randall

MAPEI Products• For maximizing bond to the repair mortar, Planitop 12 vertical and overhead one-component repair mortar was mixed in a 1:1 ratio with Planicrete AC acrylic latex admixture, and applied.• For repairing and renovating the seawall’s deteriorated concrete, Planitop 12 vertical and overhead one component repair mortar was used.

Recently, sections of the seawall have shown signs of deterioration. That’s no surprise, given the Pacifi c Northwest’s rainy climate, the area’s continual exposure to harsh sea air and the heavy foot traffi c that Stanley Park attracts. The stone wall has fulfi lled its purpose of protecting the park from erosion, but the abuse has taken its toll. To repair and restore a 1,500-square-foot (139-m2) section of the seawall’s retaining wall, located near the park’s Brockton Point Lighthouse, the City of Vancouver’s Parks and Recreation Department selected Fricia Construction.

Challenge: To repair and restore 1,500 square feet (139 m2) of eroded, damaged concrete coping at the top of a retaining wall, which divides a parking area above from the seawall walkway below.

Solution: Step 1Installers hydroblasted the damaged coping to remove all loose, damaged concrete and prepare/profi le the surface to receive the repair mortar.

Step 2To make the seawall’s repair especially effective, MAPEI Technical Services Representative Dave Randall suggested maximizing bond to the repair mortar by applying a slurry bond coat. Fricia Construction adopted his bond coat recipe: MAPEI’s Planitop ® 12 vertical and overhead repair mortar mixed in a 1:1 ratio with Planicrete® AC acrylic latex admixture.

Planitop 12 is a thixotropic, fi ber-reinforced mortar that can be placed up to 2" (5 cm) thick. Planicrete AC enhances the performance of repair mortars by increasing compressive, fl exural and tensile strengths, while decreasing permeability and potential for cracking.

Step 3To complete the renovation and repair, the slurry bond coat was followed with a coat of Planitop 12. Curing involved a burlap wet-curing method, which helps limit the amount of shrinkage the concrete repair might experience in the West Coast’s wet, windy climate.

Once cured, the repair produced a natural graycolor that nicely matchedthe remainder of the retaining wall. In addition, the repair fi t the bill when it came to

meeting engineering requirements for compressive strength, fl exural strength and resistance to salts.

MAPEI is proud to have designed a successful repair solution for one of the world’s greatest parks. As Vancouver prepares to host the 2010 Winter Olympics, MAPEI is ready to offer customers and partners high-performance products that create successful construction-related solutions.


Fast facts on Stanley Park• North America’s third-largest urban-core park

• Offi cially opened in 1888

• Owned by the federal government

• Leased to the City of Vancouver for $1 per year

• Named after Lord Stanley, a Governor General of Canada

• Welcomes 8-million visitors annually

• Houses the Vancouver Aquarium

• Pesticide-free

Think GREEN.

More than 110 MAPEI products help to contribute valuable points toward LEED-certified projects.

Make your next installation a GREEN one.


special feature

Up with people,down with soundMapesonic™ SM lowersthe noise in high-risesNearly 20,000 high-rise buildings dot the landscape in 20 of theUnited States’ largest cities, and more than 5,000 shape the skylinesof Canada’s metropolitan centers. Many more thousands of buildings with 2 or more fl oors are abundantly found in both metro and ruralNorth America. All of these buildings house people and/or businesses, and range from all-residential to all-commercial.

Multi-story buildings offer many benefi ts to occupants seeking convenience, close-to-home amenities and a sense of security – without the hassles of property maintenance, However, multi-story buildings can have their drawbacks, too – the most notable being noise transmission from one fl oor to another. This challenge can be minimized with the use of a quality sound-reduction membrane, installed beneath the fi nished fl oor surface.

Impact noises and sound transmissions through tiled fl oors are generally the 2 types of sounds that bother high-rise tenants the most. Addressing such annoyances begins with the initial fl oor-covering phase, whereby the architect or acoustical engineer for the high-rise specifi es that a sound-reduction membrane be applied to the concrete or plywood substrate, before tile or stone is set.

Fast facts: Mapesonic SM✔ Reduces airborne sound (such as voices, radio, TV and stereo)

✔ Reduces impact sound (such as foot traffi c and furniture moving)

✔ Isolates “in-plane” cracks up to 3/8" (10 mm) wide from

transmitting through grout, ceramic tile or natural stone

✔ Perfectly compatible with MAPEI SM Primer

✔ LEED-compliant

✔ Allows tile or stone to be set immediately after installation

✔ Ideal for concrete or plywood fl oors in multi-family or

multi-story buildings

continues on next page

International Architectural Testing Standards for Acoustics

ASTM International (originally “American Society For Testing And Materials,” founded in 1898) is one of the largest voluntary standards organizations in the world. The organization is known for high technical quality and market relevancy. Among the 12,000+ standards that ASTM offers across dozens of fi elds, architects commonly reference 2 standards: ASTM E90-04 and ASTM E492-04. These standards are designed to measure the effi ciency by which a fl oor/ceiling assembly reduces airborne sound and impact sound.

1. Measuring airborne sound (ASTM E90-04) This test standard for Sound Transmission Class (STC) covers the laboratory measurement of airborne sound transmission loss of building partitions, including walls, fl oor/ceiling assemblies and other space-dividing elements. Many municipalities now consider a rating 50 or greater (with or without a suspended ceiling) as the minimum acceptable for multi-story buildings to minimize such airborne sound transmissions as voice, radio, stereo and television.

2. Measuring impact sound (ASTM E492-04) This test standard for Impact Insulation Class (IIC) covers the laboratory measurement of sound generated by impact, such as footsteps, dropped objects and moving furniture. The test concerns sound that is transmitted through fl oor/ceiling assemblies and surfaced with any type of fl oor-covering material.

Many municipalities now consider a rating of 50 or greater(with or without a suspended ceiling) as the minimum acceptable for multi-story buildings.

Impressive sound reductionwith new Mapesonic SM

MAPEI’s Mapesonic™ SM sheet membrane, specifi cally designed for soundproofi ng, serves double duty by offering in-plane crack isolation up to 3/8" (10 cm). Multi-function Mapesonic SM is the newest addition to MAPEI’s Tile & Stone Installation Systems division, serving to dramatically reduce airborne and impact sounds transmitted through fl oor/ceiling assemblies.

As a premium 90-mil (0.093" or 2,3 mm) “peel-and-stick” membrane, Mapesonic SM offers an impressive STC rating of 73 and IIC rating of 69 over a 6" (15 cm) concrete slab with a drop ceiling. This installer-friendly membrane is designed with convenient layout lines spaced 1 foot (0,30 m) apart, to help reduce the labor associated with measuring and cutting. Because the membrane is designed with a light-colored fabric, installers can easily see the printed layout lines when installing in dimly lit job sites, helping facilitate applications quickly and easily. Finally, Mapesonic SM is offered in conveniently sized, contractor-friendly 3-foot (0,91 m) rolls.

Supporting fast-track construction, Mapesonic SM is perfectly compatible with MAPEI SM Primer™. It requires only 15 minutes for the primer to dry before installers can roll on Mapesonic SM, immediately installing tile or stone anywhere sound is unwelcome.

Developed with MAPEI’s “green innovation,” Mapesonic SM is LEED-compliant and helps to contribute valuable points toward LEED-certifi ed projects. For information on product- and system-based warranties for Mapesonic SM, visit www.mapei.com.

special feature

A simplifi ed measure of impact noise: Delta IICBecause impact sound is usually much more bothersome to occupants of multi-story buildings, many building owners and architects have gone above and beyond minimum standards to specify a higher-performing sound-reduction membrane. The acoustical unit of measure that results from the ASTM’s newest impact isolation class test method (E2179) is known as Delta IIC. This was created to help simplify the decision-making process when it comes to choosing a fl oor/ceiling sound-reduction system.

To calculate the Delta IIC, a recognized test laboratory begins with the Impact Insulation Class (IIC) rating of a fl oor with an assembled system, including fi nished fl ooring (tile or stone), toppings or underlayments and the sound reduction membrane. From this, the IIC rating of a 6" (15 cm) bare concrete fl oor is subtracted. The higher the resulting Delta IIC, the higher the performance level of the fl ooring assembly.

About the author:Brian Day is Assistant Product Manager for Tile & Stone Installation Systems for MAPEI Americas, Chembond and North American Adhesives. He has 20 years’ experience in various aspects of residential construction, including the past 4-1/2 years with MAPEI. Brian also manages MAPEI’s line of Everbrite® pool fi nishes.


Sound-control and crack-isolationmembrane

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•��Reduces�transmission�of�impact�sounds:�footsteps,�dropped items and moving furniture

•��Prevents�substrate�cracks�up�to�3/8"�(10�mm)from transmitting through mortar, tile orstone, and grout

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Mapesonic SM is developed with “green innovation” and is LEED-compliant, helping to contribute valuable

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Techn i ca l l y Speaking Featuring customer questions from our Website

and our Technical Services’ expert responses

Patching the substrateQ: Can I use a cement-based patching compound to ramp a few doorways up to about 3" (7,5 cm) before installing VCT in a retirement home?

A: In general, while patching compounds work well for correcting substrate imperfections in concrete and approved wood substrates before the installation of floor coverings, they are not designed to work interchangeably as ramping materials. However, with the advent of MAPEI’s innovative new Tri-Patch™ versatile concrete patching compound, a one-product solution that offers multiple applications is now available in the marketplace. With new Tri-Patch, you can save time and money by carrying one surface-preparation product that does it all.

Mixed with the standard water ratio, Tri-Patch will patch up to 1" (2,5 cm) thick in a single application. Modify the water ratio, and Tri-Patch can be mixed to a pourable consistency for skim-coating or leveling minor depressions. Use less water for higher builds and for ramping up to 4" (10 cm). To top it off, when mixed with MAPEI’s new Patch Enhancer supreme liquid admixture, Tri-Patch can be used as an embossing leveler over properly prepared and bonded floor coverings.

Tri-Patch not only features an incredibly smooth finished surface, it promises a compressive strength of 4,000 psi (27,6 MPa) after 28 days, allowing it to withstand heavy loads that hospital carts and wheelchairs present. Shrink-free, crack-free, fast-setting Tri-Patch allows you to install floor coverings in only 60 to 90 minutes, meeting today’s fast-track requirements that are vital in occupied spaces. Formulated with MAPEI’s green innovation, Tri-Patch is LEED-compliant, with potential for contributing points toward LEED-certified projects. Finally, Tri-Patch is packaged in a pail for easy storage and mixing, and features a minimized odor that appeals to both installers and residents.

Solid vinyl tile vs. solid vinyl plankQ: My contractor says I can’t use the same adhesive to install solid vinyl tile and solid vinyl plank. How can this be true when they are made with the same materials?

A: Your contractor is indeed correct in recommending different adhesives for installing solid vinyl tile and solid vinyl plank. Although both are manufactured using the same raw materials, one important factor differentiates the two – dimensional stability. Solid vinyl tiles are usually manufactured in sizes that are equal on all sides, such as 12" x 12", 16" x 16", and 18" x 18" (30 x 30 cm, 41 x 41 cm, and 46 x 46 cm). This characteristic makes solid vinyl tiles more dimensionally stable than solid vinyl planks, which are typically manufactured in sizes measuring 3" x 36", 4" x 36", and 6" x 36" (7,5 x 91 cm, 10 x 91 cm, and 15 x 91 cm).

For installations involving solid vinyl tile, MAPEI recommends using Ultrabond ECO® 350 high-tack universal flooring adhesive. Formulated with a proprietary acrylic polymer, this superior adhesive allows floor-covering installations after


Multi-purpose Tri-Patch can patch, skim-coat, level, ramp and cover embossed surfaces.

High-tack Ultrabond ECO 350 is the adhesive of choice for solid vinyl tile installations.

About the author: Art Palmer is a Technical Services Consultant for MAPEI’s Floor Covering Installation Systems division. Art brings to his position nearly 30 years of floor-covering expertise in the installation of VCT, residential and commercial sheet goods, including linoleum and homogenous products.

Ultrabond 990 is a moisture-curing urethane adhesive, making it ideal for installation of both highly porous and less porous wood products.

a short flash time or once the adhesive exhibits pressure-sensitive characteristics. Ultrabond ECO 350 is designed to not stain vinyl flooring, and its buttery consistency makes the adhesive installer-friendly.

Solid vinyl planks become unstable when subjected to subfloor movement or seasonal climatic changes. As a result of typical expansion and contraction, rectangular-shaped solid vinyl planks are more susceptible to shrinkage on the length. For this reason, MAPEI recommends using a hard-setting acrylic adhesive such as Ultrabond ECO 300 when installing solid vinyl planks over porous substrates. Ultrabond ECO 300 locks flooring into place while offering excellent indentation resistance. In order to limit flooring movement, this adhesive is formulated to provide excellent bond, while also promising a stain-free vinyl installation.

When installing solid vinyl planks over nonporous substrates, MAPEI recommends using a two-part reactive, polyurethane adhesive such as Ultrabond ® G21. Its aggressive bond makes difficult-to-bond-to substrates no challenge for this ultimate problem-solver adhesive.

Dimensionally unstable solid vinyl planks won’t budge whenusing hard-setting Ultrabond ECO 300.

A variety of woodsQ: I am starting work in a commercial building that involves installation of various sizes and types of wood products (like oak, bamboo and engineered wood) in several offices. Can one adhesive be used for all wood products, or do I have to purchase a different adhesive for each wood product?

A: MAPEI has a one-solution wood adhesive that would work beautifully for all the wood products that you are installing: Ultrabond ® 990. Because different types of wood products vary in porosity (for example, engineered wood is more porous than solid planks), the expansion and contraction of the product must be considered. The higher the porosity, the greater the potential for wood to absorb liquid from the adhesive, leading to greater expansion and contraction over time. Ultrabond 990 is a moisture-curing urethane adhesive, making it ideal for the installation of both highly porous and less porous wood products.

When it comes to installing wood products of varying sizes, dimensional stability becomes an important consideration. The longer and/or wider the plank, the more dimensionally unstable the wood flooring becomes. With a nonslump formula and excellent ridge-holding characteristics, Ultrabond 990 maximizes the potential for excellent transfer and strong bond. This adhesive features elastomeric properties that allow for the natural subtle movements of wood flooring. A solvent-free, low-odor, user-friendly formulation makes Ultrabond 990 easy to spread, which is particularly important for installers working on large, commercial projects such as yours.

Easy-to-spread Ultrabond 990 is formulated with elastomericproperties that allow for the natural subtle movements of wood flooring.


T ri-Patch is MAPEI’s latest innovative solution for correcting a host of substrate imperfections in concrete and approved

wood underlayments before the installation of floor coverings. With a simple modification to the water-to-powder ratio, this remarkable fast-setting patch can also be used for fast-track skimcoating, ramping and leveling – making it one of the most versatile and unique products on the market. To top it off, when mixed with MAPEI’s Patch Enhancer, Tri-Patch can be used as an embossing leveler over properly prepared and bonded floor coverings.

High-compressive-strength Tri-Patch features a beautifully smooth finish surface with application potential from featheredge to 1" (2,5 cm) in a single application, and up to 4" (10 cm) in ramp applications. Floor coverings can be installed in as little as 60 to 90 minutes after application. Formulated with MAPEI’s “green innovation,” Tri-Patch is LEED-compliant, helping to contribute valuable points toward LEED-certified projects. Finally, Tri-Patch is conveniently packaged in a pail for easy mixing and storage.

Uses• Use as a patching material for filling holes, cracks and voids, and smoothing out imperfections to create a smooth surface.• Use for ramping in doorways and thresholds.• Use for leveling low spots and depressions.• Mix with MAPEI’s Patch Enhancer and use as an embossing leveler over properly prepared and firmly bonded sheet vinyl floorings; one layer of vinyl asbestos tile (VAT) or vinyl composition tile (VCT); ceramic tile; cement terrazzo; and cutback adhesive residue.

Recommended Substrates• Fully cured, dry concrete• Any wood underlayment, such as APA exterior-grade plywood (Group 1, CC type), that is recommended or guaranteed by either the wood underlayment manufacturer or the floor-covering manufacturer• Existing, properly prepared and firmly bonded noncushioned sheet vinyl (vinyl or urethane wear layers, one layer only and not perimeter-glued)• Existing, properly prepared and firmly bonded VAT and VCT (one layer only)• Existing and properly prepared ceramic tile• Existing and properly prepared cement terrazzo• Existing and properly prepared cutback adhesive residue

For more information on the complete line of MAPEI

products, call 1-800-42-MAPEI (1-800-426-2734).

Visit our Website at

www.mapei.com.8

NEW! Tri-Patch™

Revolutionary patching compound offers limitless application

Technical Data (based on 73°F [23°C] and 50% relative humidity)

Application temperature .............................................................50°F to 100°F (10°C to 38°C)Pot life .......................................................................................Up to 15 minutesDrying time* required before floor-covering installation ............60 to 90 minutes when mixed with

water; 120 minutes when mixed with MAPEI’s Patch Enhancer

Compressive strength, 28 days (ASTM C109)……………… > 4,000 psi (27,6 MPa) Color .........................................................................................GrayShrinkage factor, 28 days ...........................................................None Cleanability................................................................................With water while still fresh Shelf life ....................................................................................6 months when stored in original

unopened packaging at 73°F (23°C) in a dry area

Health and safety .......................................................................Consult the Material Safety DataSheet (MSDS) for safe-handlingInstructions.

* Drying times will vary depending on temperature, humidity, substrate porosity and job-site conditions.

PackagingPail: 25 lbs. (11,3 kg)

Developed with MAPEI’s “green innovation,” Tri-Patch is LEED-compliant and helps to contribute valuable points toward LEED-certified projects.

Product Spotlight

Thickness Recommendations and Mixing Ratios for 25 lbs. (11,3 kg) of Tri-Patch powder

Installation Water Patching up to 1" (2,5 cm) ....................................0.96 U.S. gal. (123 U.S. oz.) / 3,63 L (3 634 mL) Patching up to 4" (10 cm) .....................................0.9 U.S. gal. (115 U.S. oz.) / 3,41 L (3 407 mL) Patching up to 1" (2,5 cm) ....................................1.2 U.S. gals. (154 U.S. oz.) / 4,54 L (4 542 mL) Installation Patch Enhancer Embossing leveler (covering embossed and textured surfaces) up to 1/16" (1,5 mm)........ 1.1 U.S. gals. (142 U.S. oz.) / 4,2 L (4 199 mL)

Approximate Coverages per thickness per 25-lb. (11,3-kg) bag

1/4" (6 mm) ........................................................... 14 sq. ft. (1,30 m2) 1/2" (12 mm) ......................................................... 7 sq. ft. (0,65 m2) 1" (2,5 cm) ............................................................ 3.5 sq. ft. (0,33 m2) 4" (10 cm) ............................................................. 0.88 sq. ft. (0,08 m2)


NEW!NEW!NEW!NEW!

Tilt Finish ™

Fast-setting,concrete smoothingand fi nishing compound

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Tilt Finish is developed with “green innovation” andis LEED-compliant, helping to contribute valuable points toward LEED-certifi ed projects.

project challenge

MAPEI products score big at basketballmuseum’s restaurant by Anita Burton, Editor

In 1968, after 30 years of planning, the Naismith Memorial Basketball Hall of Fame sprang to life on the campus of Massachusetts’ Springfi eld College, considered the birthplace of basketball. The world’s premier Basketball Hall of Fame not only preserves and promotes the game’s legacy, but honors basketball’s elite at both amateur and professional levels. Inside the Hall of Fame, visitors can gaze in awe at vintage basketball memorabilia, and then treat themselves to a fabulous meal at the Hall of Fame’s Pazzo Ristorante.

“Pazzo” means “crazy” in Italian. While you don’t have to be crazy to enjoy superb cuisine at Pazzo, it helps to be crazy about basketball. This charming establishment lets customers and fans reminisce about basketball’s greatest heroes amidst an open, airy and elegant Italian ambiance. Trendy chic and Old-World charm combine in an environment that includes a dramatic brick oven, Venetian plastering and Italian tile.

The upscale decor at Pazzo Ristorante owes to a recent facelift that better refl ects the style of its owners. When it came to choosing the perfect tile and setting materials, the owners sought the advice of one of MAPEI’s oldest distributors in North America, Boston Tile, which was celebrating its 50th year in business. To renovate the restaurant, 18" x 18" (46 x 46 cm) large-format porcelain tile was chosen for the restaurant’s walls and fl oors, along with extensive mosaic accents – all set with MAPEI’s premium mortars and grouts.

A slam dunk in MAPEI products score big at basketballA slam dunk in


Challenge: To install large-format, heavy porcelain tiles, along with occasional small marble insets throughout 2,500 sq. ft. (232 m2) of the restaurant’s fl oors

Solution: To ensure optimal coverage and eliminate the need for back-buttering large heavy tile, Ultracontact™ premium, full-contact mortar was specifi cally chosen. Developed with MAPEI’s “green innovation,” Ultracontact is LEED-compliant and helps to contribute valuable points toward LEED-certifi ed projects. Ultracontact is classifi ed as a C2ES1P1* adhesive according to ISO 13007 standards, and meets or exceeds ANSI A118.4 and ANSI A118.11 requirements when mixed with water.

To accommodate the restaurant’s need for a fast-track grout that can withstand high foot traffi c, Ultracolor ® premium, fast-setting sanded grout was selected for the large-format tile.

Ultracolor is formulated with MAPEI’s High-Hydrated Cement Technology (HCT™) to eliminate problems associated with color consistency and effl orescence. Ultracolor can be used in a wide variety of joint widths, ranging from 1/8" to 1" (3 mm to 2,5 cm). Classifi ed as a CG2WAF* grout according to ISO 13007 standards, Ultracolor also meets ANSI A118.7 requirements (without the addition of latex additives).

For the marble tile insets with extremely small grout joints, installers switched to Keracolor ™ U premium, unsandedgrout, designed for joint widths ranging from 1/16" to 1/8"(1,5 to 3 mm) and classifi ed by ISO 13007 standards as CG2WA. Ultracolor and Keracolor U grouts are both LEED-compliant and contain MAPEI’s BioBlock™ antimicrobial technology, which helps inhibit the growth of various odor- and stain-causing molds, mildews and bacteria.

Challenge: To install large-format, heavy porcelain tile on the restaurant’s walls in the food preparation area and throughout the bathrooms on walls and ceilings

Solution: Ensuring successful installation of the large-format, heavy tile on the restaurant’s walls and ceilings, without worry of slip or sag, meant choosing MAPEI’s remarkable nonsag Ultralite Mortar ™. Packaged in 25-lb. (11,3-kg) bags, lightweight Ultralite Mortar is half the weight yet provides the same coverage as traditional 50-lb. (22,7-kg) bags of thin-set mortars.

Not only does Ultralite Mortar offer the same strength and fl exibility of traditional thin-set mortars, it is formulated with groundbreaking Universal Color Formula™, making it ideal for installing light-colored and translucent tile, stone and

Remarkable, nonsag Ultralite Mortar was used to set the large-format, heavy porcelain tiles on the walls and ceilings of the restaurant’s bathrooms.

Large-format, heavy tile was installed on the restaurant’s floorsusing Ultracontact full-contact mortar and Ultracolor premiumsanded grout.

To accommodate the restaurant’s need for a fast-track grout that can withstand high foot traffi c, Ultracolor premium,fast-setting sanded grout was selected.


No back-buttering required.

grout in a manner equaling that of typical white mortars. Environmentally friendly Ultralite Mortar is LEED-compliant and contains BioBlock antimicrobial technology. To top it off, this performance-packed mortar is classifi ed as C2TES1P1* according to ISO 13007 standards.

To grout all of the restaurant’s walls and ceiling with large-format tile, installers relied on MAPEI’s Ultracolor premium, fast-setting sanded grout for joint widths from 1/8" to 1"(3 mm to 2,5 cm).

At the Naismith Memorial Basketball Hall of Fame, basketball fans can fi ll their heads and eyes with trivia and tributes from the nation’s shrine to basketball. At Pazzo Ristorante, those same fans can fi ll their mouths and stomachs with contemporary cuisine amidst fl ooring installations of classic beauty. * The performance-based ISO 13007 Standards for Adhesives and Grouts designate a C2ES1P1 mortar as having the characteristics of an improved cementitious adhesive (C2) with extended open time (E), deformability (S1) and plywood adhesion (P1). A C2TES1P1 mortar has these same performance characteristics with the addition of slip resistance (T). A CG2WA grout has the characteristics of an improved cementious grout with reduced water absorption (W) and high abrasion resistance (A). A CG2WAF grout has the same characteristics and is also fast-setting/-drying (F).

project challenge


About the project …

MAPEI PartnersProject Owner: Pazzo Ristorante at Naismith Memorial Basketball Hall of FameGeneral Contractor: Western Builders, Inc.Architect: Peter Chu and AssociatesMAPEI Distributor: Boston TileMAPEI Coordinator: Ron Gosselin

MAPEI Products• For setting 2,500 sq. ft. (232 m2) of large-format porcelain tile on the restaurant fl oors, Ultracontact ultra premium, full-contact mortar was used.• For grouting the large-format porcelain tile throughout the restaurant’s fl oors, walls and ceilings, Ultracolor ultra premium sanded grout was used.• For grouting the small, marble insets throughout the restaurant’s fl oors, Keracolor U premium-grade polymer-modifi ed unsanded grout was used.• For setting the large-format porcelain tiles on the restaurant’s walls and ceilings, Ultralite Mortar lightweight, polymer-modifi ed wall and fl oor mortar was used.

Work smarter, not harder withUltracontact ™ and Ultracontact RS !

Initial set in 16 to 24 hours

Initial set in 3 to 4 hours

No back-buttering required.

Ultracontact and Ultracontact RS are developed with “green innovation”and are LEED-compliant, helping to contribute valuable points toward LEED-certifi ed projects.

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•��Fluid;�easy�to�trowel;�reduce�fatigue

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•��Ideal�for�large-format�tile�and�stone

•��Exceed�ANSI�A118.4�and�ANSI�A118.11�standards

•��ISO�13007�classifi�cations:�Ultracontact (C2ES1P1) Ultracontact RS (C2FS1P1)

Full-contact,medium-bed mortars

Te c h n i c a l Do’s & Don’ts

Getting cement grouts right the first time


Next to tile, grout is the most visible part of a floor or wall installation. When properly installed, it can help add significant value and beauty to a room. With careful preparation and installation techniques, many of today’s common issues with cementitious grouts can be prevented, including shading, mottling, cracking, pinholes, efflorescence and powdery grout.

Help minimize repair-related labor costs and ease long-term maintenance for customers by keeping in mind the tips on the following page.

Now in 36 colors: MAPEI’s cementititious groutsFor installations involving floors, walls or countertops, MAPEI offers cementitious grout in a variety of contemporary colors to suit every style.

Premium-grade sanded Keracolor™ S grout is for horizontal installations that require larger grout joints measuring between 1/8" and 5/8" (3 to 16 mm). Following application of Keracolor S, the tile installation can be walked on within a convenient 24 to 48 hours.

Also premium-grade, Keracolor U is for vertical installations that require tight grout joints measuring between 1/16" and 1/8" (1,5 to 3 mm). As an unsanded grout, Keracolor U features a creamy, smooth texture that won’t even scratch the most sensitive tiles. Both Keracolor S and Keracolor U are affordable, easy to apply and easy to clean for even the least experienced installers. These grouts meet ANSI A118.6 and ISO 13007 CG2WA standards.

Unlike Portland-cement grouts, Ultracolor ® grout is specially formulated with MAPEI’s High-Hydrated Cement Technology (HCT™) to prevent color inconsistency and efflorescence while building high early strength. Rapid-setting, highly durable Ultracolor permits foot traffic in only 3 hours. Ultracolor is designed for joint widths measuring 1/8" to 1" (3 mm to 2,5 cm). Like Keracolor S and Keracolor U, Ultracolor includes BioBlock™ antimicrobial technology to help inhibit the growth of various types of odor- and stain-causing mold, mildew and bacteria. Ultracolor meets ANSI A118.7 and ISO 13007 CG2WAF standards.

In the dining area of Ontario’s Windsor Casino, MAPEI’s Ultracolorgrout was used throughout the porcelain tile installation.

To clean cementitious grouts, squeegee off excess grout diagonallyusing a sharp-edged rubber float.

prepare joints before installing grout. To help prevent discoloration of grout, remove excess mortar or mastic left in grout joints so that the grout

will fill at least 2/3 of the depth evenly. Also, before grouting, use a vacuum to eliminate excess debris such as sanding from dry wall mud or saw dust.

use proper tools for grouting. To prevent pinholes and powdery-looking joints, always use a slow-speed drill to mix the grout to a uniform paste.

Grout should not be mixed by hand, because excess water is required to facilitate mixing, which could cause the grout installation to fail.

When it is time to clean the grout, squeegee off excess grout diagonally using a sharp-edged rubber float. Next, remove residue with a durable cellulose sponge, as opposed to a collapsible foam sponge. A cellulose sponge helps to prevent excess cleaning water from pooling in the grout joint, which can promote unwanted efflorescence.

protect the grout installation until fully cured. To promote color consistency, protect the grout installation from exposure to dust, dirt and

other contaminants until the grout has fully cured or dried sufficiently. Ensure that the installation is protected from excessive air movement, so that the entire installation dries evenly. Do not use fans to speed up curing time, as this can dry the surface of grout faster, which risks blotchiness, surface cracking and pinholes. To best protect cementitious grouts, apply a sealer as soon as permitted by the sealer manufacturer.

install grout under extreme temperatures or humidity without first consulting the manufacturer. Temperature, humidity and

wind affect the way a grout cures; when not controlled, they can lead to expensive grout-related problems. Cementitious grout best cures when installed and maintained at between 70°F and 80°F (21°C and 26°C) with 50% relative humidity. Ideally, it is best to store MAPEI grout and the mixing water at this temperature for 24 hours before the installation.

In summer, grout during the coolest part of the day and take steps to minimize air movement throughout the curing process. In winter, the installation temperature should be above 50°F (10°C) and remain well above freezing for up to 21 days while the grout cures (consult the Technical Data Sheet for cure time).

use too much water when mixing the grout. Always refer to MAPEI’s mixing instructions (which are printed on the package) before

mixing the grout. Adding too much water to grout powder can result in a lighter shade of grout, as well as latex migration and efflorescence. Adding too little water to powder prevents the grout from achieving proper hydration of the cement, resulting in weaker joints and a darker grout color.

How to optimize success of your next cement grout installation

D O

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About the author: Pierre Hébert is MAPEI’s Manager of Technical Services in Canada and supervises the MAPEI Technical Institute. He has worked in the technical field for the past 18 years and previously worked as a foreman with a floor installation company.

When more than one unit is being used, dry-blend together all units of grout powder to avoid shade variation between different lots.

After the grout is thoroughly mixed, allow it to sit (“slake”) for up to 5 minutes. Remix without adding more water, thus optimizing grout color consistency and helping to prevent cracking, pinholes and powdery joints.

use too much water when cleaning the grout. Only attempt to clean the grout once the grout no longer transfers to the

finger after being gently touched. This typically takes 10 to 30 minutes with nonporous tiles. With porous pavers or quarry tiles, pre-sealing the tiles will help during rinsing. The appearance of a grout haze on the tile surface may prompt the desire to rinse, but rinsing grout too quickly can cause pigment to wash out, negatively affecting the shade.

Introducing too much moisture onto the surface of new grout can lead to all kinds of problems, including uneven curing, spotting, discoloration, efflorescence and powdery joints. Thanks to advancements in latex-modified grouts, less is better when it comes to preventing latex migration. Take precautions to ensure that no standing water remains on the joint surface following a grout installation, as the potential problems are easy to prevent but a nuisance to repair.


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To prevent efflorescence, always remove grout residue usinga durable sponge.

How can I convert deteriorated apartmentbalconies into decorative artwork?


A thorough examination is keyAccording to current industry practices, the following factors must be included in the initial examination of the existing concrete balcony in order to determine which concrete repair system would be most effective:

The cause of the damage• Physical• Structural• Environmental (such as salt and seawater)

The condition of the balcony• Integrity of the slab surface• Exposed rebar • Weak, loose handrails• Pooling of water• Deterioration around expansion joints• Degree and type of slope (ingress or egress)

The severity of the damage• Surface issue vs. deep repair• Small vs. large surface area• Corroded rebar

The design of the balcony• Post-tensioned slab• Cantilever slab with heavy rebar

The condition of existing expansion joints• Caulked with sealan• Exposed with cracking

Exterior balconies exposed to adverse weather are at high risk of experiencing severe deterioration, including corroded rebar, spalled concrete, undesirable surface sloping and damaged nosings.

Consider consulting a structural engineer to thoroughly assess the damage as well as referencing the most current industry repair standards for concrete balconies. This will helpto establish long-term, successful and cost-effective repair solutions.

Industry guidelines availablefor concrete repairBoth the American Concrete Institute (ACI) and International Concrete Repair Institute (ICRI) provide excellent reference materials on appropriate methods and level of aggressiveness for completing a concrete repair safely, without damaging the existing structure.For example, guidelines specify the type of profi le required for the desired repair and how to prevent bruising of the existing concrete structure.

To address spalling issues, both institutes offer guidelines for repairing and replacing rebar. While these guidelines are helpful, it is best to always have the assistance of an engineer when dealing with specifi c project parameters.

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Answers from the Experts

How can I convert deteriorated apartment balconies into decorative artwork?

MAPEI offers fast, easy concrete repair systems for restoring balconies that require significant concrete restoration and aesthetically pleasing finishes to an exceptional, long-wearing condition – helping to ensure they are durable enough to withstand the most adverse environmental conditions against future deterioration and costly repairs.

For more information on concrete repair products, visit www.mapei.com.

About the author: Jonathan Shoemaker works as a Technical Services Consultant for MAPEI after spending 15 years as a contractor/installer of setting materials in the flooring industry.

Single-source balcony repair system

The following example outlines the steps involved in repairing a deteriorated exterior balcony that needs extensive repair and resloping, followed by an aesthetically pleasing decorative finish coat. The systems profiled demonstrate MAPEI concrete repair, protection, waterproofing and decorative finishing products.

A) To repair corroded rebar: Remove damaged and deteriorated concrete using methods defined by ACI or ICRI. Clean rebar to remove all corrosion. Coat exposed rebar with Planibond ® 3C solvent-free, epoxy-modified anticorrosion and bonding agent, which promotes exceptional bonding to both rebar and repair products. Environmentally friendly Planibond 3C allows for passive movement of moisture while protecting rebar from chloride and salt damage. An extended open time makes for very user-friendly application, whether a brush, short-nap roller, push broom or hopper sprayer is used.

B) To fill large concrete voids: Fill voids with Planitop ® 12 one-component vertical and overhead repair mortar. Fiber-reinforced, thixotropic Planitop 12 can be placed up to 2" (5 cm) per lift, and spray-applied with a low-pressure stator pump (with air attachment) to build out necessary depth. An extended open time and beautifully smooth texture enable easy application, which is especially important for larger repairs.

C) To repair small concrete voids: Fill voids and repair concrete nosings from featheredge to 4" (10 cm) per lift with one-component Planitop X – MAPEI’s fast-setting horizontal, vertical and overhead repair mortar. Composed of special high-strength hydraulic binders, aggregates, additives and fibers, Planitop X provides a tenacious bond to concrete. With the simple addition of water, easy-to-apply Planitop X is sculptable within minutes and dries to a light gray color that blends well with existing concrete. Planitop X can be used with Planicrete ® AC acrylic latex admixture and water in aggressive environments.

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Apply a layer of Mapelastic Smart waterproofing and crack-bridging protective coating to waterproof, protect and maximize the balcony’s durability for the long term.

D) To reslope the balcony surface to a level plane that promotes proper water drainage: Create an acceptable plane by applying Mapecem ® 102 one-component, polymer-modified, fast-setting mortar – developed specifically for horizontal concrete surfaces. Producing high compressive strength in only 3 to 4 hours, Mapecem 102 is the mortar of choice when deadlines are tight. Easy-to-apply Mapecem 102 can be placed in thicknesses of 1/4" to 2" (6 mm to 5 cm) per lift, and up to 8" (20 cm) with extension.

E) To waterproof, protect and maximize the balcony’s durability long-term: Apply a layer of Mapelastic™ Smart waterproofing and crack-bridging protective coating. Highly flexible Mapelastic Smart easily fills tight corners and curved structures via application with roller or brush. Formulated to provide excellent bond to concrete, Mapelastic Smart provides exceptional waterproofing and concrete protection against seawater, salts and sulphates. Costly concrete repairs can be prevented over the long term by protecting installations with Mapelastic Smart.

F) To offer an aesthetically pleasing finish to the repair: Spray-apply the balcony with MAPEI Spraytop™ RS premium decorative knockdown topping. Compatible with most sealers, dyes and stains, this fast-setting, slip-resistant topping is specially designed to provide unique textured finishes to vertical and horizontal concrete surfaces. Unique textured finishes can be created using a trowel, hopper gun or plastic pump from featheredge to 3/16" (4,5 mm) depths. User-friendly MAPEI Spraytop RS permits the use of water-based, acrylic sealers within 2 to 4 hours after application, promoting quick job-site turnaround.


In all of the market segments it serves, MAPEI produces the industry’s most innovative, highest-quality products. Through considerable investment in research and development, MAPEI focuses on fast-tracking construction projects, easing installation costs and maximizing product performance, while keeping its environmental commitment at the forefront.

Through more than 70 years of technological leadership and state-of-the-art production techniques, MAPEI has developed a rock-solid reputation and earned the trust of customers. And now, MAPEI is reinforcing that dependability with the Best-Backed™ warranty program in the industry.

The industry’s best productsare the ‘Best-Backed’

Concrete RestorationSystems

Floor CoveringInstallation Systems

Tile & StoneInstallation Systems

Pool Systems

Why are MAPEI warranties the best-backedin the business?

• Written in simple language• Easy to qualify• Easy-to-understand requirements• Best warranty terms in the industry• Cover the most comprehensive group of products in the industry: – Tile & Stone Installation Systems – Floor Covering Installation Systems – Concrete Restoration Systems – Pool Systems• Offer freedom to choose the products that make up the warranted system• Complemented by easy-to-access details at www.mapei.com

special feature


MAPEI Product WarrantiesAvailable by Product Line

ResidentialSystem Warranty

CommercialSystem Warranty

1 Year 5 Years 10 Years 15 Years Lifetime




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Mapecem Quickpatch

Ultrafl ex 2

Ultraplan Easy

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Example of a System Warranty

Components for a MAPEI product System warranty commercial tile installation selected for selected product

Patch .......................................... Mapecem® Quickpatch ..........15 yearsLeveler/surface prep ................... Ultraplan ® Easy......................15 yearsMortar ......................................... Ultrafl ex ™ 2 .............................10 yearsGrout ........................................... Ultracolor ®..............................15 years

In the above example, the applicable system warranty is 10 years.However, selecting the Granirapid ® System instead of Ultrafl ex 2as the mortar would raise the system warranty term to 15 years,because Granirapid also carries a 15-year system warranty.

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A warranty for every needProduct warrantiesMAPEI backs the high quality of its products by offering individual warranties for each product.

System warrantiesMAPEI’s system warranties provide enhanced coverage through combining products as specifi ed in the Warranty Length Tables of each warranty document.

When considering a system warranty, the customer and the MAPEI representative should review the MAPEI products applicable for each category of the installation (such as surface preparation, waterproofi ng, mortars and grouts).To qualify for a system warranty, the installer must use at least two MAPEI products to make up the complete specifi ed installation.

System warranties are based on the strength of the complete system. If a product with a shorter warranty term is used in a system, the warranty life of the system defaults to the shorter term, as shown in the example below.

Special circumstancesCertain circumstances require a consultation with MAPEI’s Technical Services Department. For any installation exceeding 10,000 sq. ft. (929 m2), MAPEI’s Technical Services Department must be contacted and issue a special project warranty document.

MAPEI does not warrant its products when used withnon-MAPEI materials. In such circumstances, the contractor and the MAPEI sales representative should contact MAPEI Technical Services to review options.

Concrete RestorationSystems

Floor CoveringInstallation Systems

Tile & StoneInstallation Systems

Pool Systems


On track with MAPEI


Opticolor goes to the racesThe brightly colored logo for Opticolor stain-free grout on the hood of Robby Gordon Motorsports’ No. 7 Ford Fusion was prominantly featured at the races at Fort Worth, Texas, on November 4 and Phoenix, Arizona, on November 11.

Flo-Tech wins Ultraplan Easy race contestWhen Robby Gordon raced his No. 7 Ford Fusion in the NASCAR Nextel Cup Series on November 11 in Phoenix, Tom Tedford of Flo-Tech and his wife Natalie were honorary pit-crew members, courtesy of MAPEI Corporation.

Tedford won MAPEI’s “Easy Pass to NASCAR” contest by purchasing the largest quantity of MAPEI’s Ultraplan® Easy easy-preparation, fast-setting, self-leveling underlayment. “Ultraplan Easy puts the flow in Flo-Tech,” Tedford said in appreciation.

Wheelchair marathon champRenzo Martinez, three-time winner of the Walt Disney World Marathon – Wheelchair Division, will sport the MAPEI cubes as he tries for a triathlon championship in 2008, as well as racing his regular schedule of marathons. Formerly a more traditional runner, Martinez refused to be sidelined by an accident that confined him to a wheelchair. He honed his skills and became a winning “wheeler.”

MAPEI is proud to sponsor Martinez in his efforts to excel. “This is a man who is a real winner in every way – in both sports and his personal goals,” said retired MAPEI Americas president Nick Di Tempora, himself an avid cyclist. Di Tempora introduced Martinez to the current President and CEO of MAPEI Americas, Rainer Blair, who agreed that Martinez exemplified the spirit of MAPEI. “We are happy to welcome another winner to MAPEI’s winning team,” Blair said.

MAPEI Business Manager Todd Miller (left) congratulates Tom Tedford of Flo-Tech.

W ith the development of new Opticolor grout, chemical-resistant, stain-resistant, easy-to-clean floors, walls and

countertops are now possible. Formulated with advanced “optimum color” technology, Opticolor promises a lifetime of color consistency while preventing common grout challenges like shading, mottling, staining and difficult cleaning. Fast-setting, water-cleanable, nonsag Opticolor results in flush, level, slump-free joints that make long-term maintenance a piece of cake. Built-in chemical resistance, along with the addition of BioBlock™ antimicrobial technology, protects the installation from household stains and deterioration that comes with everyday living. Developed with MAPEI’s “green innovation,” Opticolor is LEED-compliant and helps to contribute valuable points toward LEED-certified projects. With a choice of 36 fabulous colors, choosing a performance-packed grout has never been easier.

Uses• For grouting interior and exterior floors, walls and countertop installations• For grouting most commercial and residential applications• For grouting of ceramic floor and wall tile, glass tile and quarry tile, porcelain tile, pavers, marble, granite, slate and agglomerate tiles• For use in wet-area applications, such as showers, swimming pools, fountains and steam rooms• High-performance, stain-resistant, color- consistent and durable, and can be used to re-grout

Technical Notes• Do not use in areas subject to harsh chemicals or exposed to aggressive cleaning regimens. Do not use in kennels; veterinary clinics; or industrial applications exposed to high temperatures, high-volume food processing or mineral acids. Contact MAPEI’s Technical Services Department for recommendations for these installations.• Use a waterproofing membrane when required.• For exterior applications, color variations may occur over time due to ultraviolet rays or environmental contaminants.• Soft-polished marble, limestone, granite and delicate glass tile or glazed tile might be scratched by the aggregate in Opticolor. The reactive resin formulation of Opticolor may darken the color of porous stone. Before installation, a mockup is required to ensure desired results.

For more information on the complete line of MAPEI

products, call 1-800-42-MAPEI (1-800-426-2734).

Visit our Website at

www.mapei.com.8

NEW! Opticolor ™

MAPEI’s stain-free* grout outperforms all others

Developed with MAPEI’s “green innovation,” Opticolor is LEED-compliant and helps to contribute valuable points toward LEED-certified projects.

Product Spotlight

Technical Data References: Meets or exceeds ANSI A118.3 requirements as detailed below

Initial setting time ..................................................................... > 2 hours (ANSI A118.3, E5.2)Service strength setting time .....................................................< 7 days (ANSI A118.3, E5.2)Shrinkage ................................................................................. < 0.25% (ANSI A118.3, E5.3)Sag in vertical joints ..................................................................Pass (ANSI A118.3, E5.4)Quarry-to-quarry bond strength..................................................... > 1,000 psi (6,90 MPa) (ANSI A118.3, E5.5)Tensile strength .............................................................................. > 1,000 psi (6,90 MPa) (ANSI A118.3, E5.7)Compressive strength ................................................................ > 3,500 psi (24,1 MPa)Thermal shock ........................................................................... > 500 psi (3,45 MPa)Cleanability ............................................................................... With water, at 80 minutes (ANSI

A118.3, E5.1). Consult MAPEI’s TechnicalServices Department regarding the

cleaning of hardened resin film. Pot life ....................................................................................... > 90 minutes

Colors........................................................................................ Available in MAPEI’s palette of 36 designer colors. Refer to MAPEI’s Grout Color Chart. Sample grout color chips are available upon request.

Shelf life ................................................................................... 2 years when stored in original, sealed containers at room temperature

Health and safety ...................................................................... Consult the Material Safety Data Sheet (MSDS) for safe-handling instructions.

PackagingParts A and B are available in small, medium and large kits. Part C powder, available in 2 sizes, is sold separately. See Technical Data Sheet for more information.

* With proper cleaning/maintenance. See www.mapei.com for details.

• The temperature of the tilework must be between 50°F and 100°F (10°C and 38°C) while grouting. This temperature range should be maintained until the Opticolor has hardened sufficiently.• Grouted floors can be opened to light foot traffic after 12 hours at temperatures above 73°F (23°C). No sealing is required.


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�ISO�13007�classification:�RG

The Brampton Soccer Centre,Brampton, Ontario

The Brampton Soccer Centre is slated to be a citywide destination, open to all local residents with a love for this growing sport. Its main attraction features four spectacular indoor fields, in addition to four outdoor soccer fields with two overlapping cricket pitches. Home to a multitude of minor soccer organizations, it is anticipated that 64,000 players will frequent the center during the typical 8-month indoor season.

Custom Flooring of Markham, Ontario and Deltec Flooring of Brampton were selected to work on the project. Single-component, bright white Adesilex™ P10 premium glass tile mortar, specifically chosen for its remarkable nonsag characteristic was used to install 7,000 square feet (650 m2) of glass tile on the building’s interior. As a result of time constraints brought on with the advent of cold weather, installers switched to premium, rapid-setting Granirapid ® System, developed with High-Hydrated Cement Technology (HCT™), to set 1,800 square feet (167 m2) of glass tiles on the building’s exterior facade.

In order to waterproof the soccer centre’s washrooms, installers relied on Mapelastic™ HPG flexible waterproofing membrane, developed with BioBlock™ antimicrobial technology to help inhibit the growth of various types of odor- and stain-causing mold, mildew and bacteria. This was followed by application of Ultracontact ™ full-contact mortar, to set the large-format porcelain floor tiles. Ultracontact ’s drop-and-go technology eliminated the need to back-butter the tiles, providing a much-needed time savings. To complete the tile installation, rapid-setting, color-consistent, efflorescence-free Ultracolor ® premium sanded grout was chosen.

Once complete, Brampton residents will proudly sport a state-of-the-art soccer center, which clearly stands apart from all others.

MAPEI partners with a host of flooring professionals

throughout the Americas and the Caribbean to provide

solutions for a large variety of project challenges.

“Projects in the Works” showcases some of the

installations currently under construction or close to

completion. Check out what’s happening in your area

– MAPEI may be right around the corner.

MAPEI projects in the works

The Caribbean Club,Grand Cayman Island

Once complete, the Caribbean Club condominium will beautifully grace the sand and surf along Seven Mile Beach on Grand Cayman Island. About 150,000 square feet (13 935 m2) of 18" x 18" (46 x 46 cm) porcelain floor tile is being installed throughout the condominium by International Tile Company. To set the tiles, installers

relied on Ultraflex™ 1 white thin-set mortar and finished with Keracolor™ S premium sanded grout.

Installers will also be setting 15,000 square feet (1 393 m2) of wall tile with Type 1™ professional-grade mastic and Keracolor U premium unsanded grout. This condo will be the perfect place for visitors to relax and enjoy the subtropical beauty of the Caribbean.

The Bayshore West Parking Lot,Ottawa, Ontario

Bellai Brothers are conducting major repair work on the west parking lot at Ottawa’s Bayshore Shopping Centre. The scope of the job involves refurbishing “everything that is old or loose” in the spacious parking garage. Chemical-, abrasion- and freeze/thaw-resistant, Planitop ® 16 – ideal for cold climates – was chosen to complete a variety of the parking lot’s exterior repairs. Repair work on the garage’s interior columns was performed with Planigrout ® 750 cement-based construction grout, along with Mapecure™ SRA curing additive for reducing shrinkage in concrete. Other MAPEI products being used in this project include Planibond ® 3C anticorrosion and bonding agent, along with Mapecem ® 202 high-strength fast-setting mortar.


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MAPEI supports the new ISO 13007 Standards for adhesives and grouts. This forward-thinking classifi cation system establishes performance-based global standards for the tile-setting industry.

BioBlock technology has been added to select MAPEI products to help inhibit the growth of various types of odor- and stain-causing mold, mildew and bacteria.

MAPEI leads the industry with the largest selection of ecologically friendly products available. This symbol identifi es MAPEI products that are LEED-compliant, solvent-free, nonfl ammable, low-odor and extremely low in TVOCs.

Products developed with MAPEI’s “green innovation” are LEED-compliant, helping to contribute valuable points toward LEED-certifi ed projects.

Index to ourtechnologylogos

Index to ourtechnologylogos

Advanced Systemsfor Flooring Installation and

Concrete Restoration

• Surface preparation products

• Setting mortars and additives

• Mastics

• Grouts

• Caulks

• Surface preparation products

• Wood-fl ooring adhesives

• Carpet adhesives

• Resilient adhesives

• Structural repair mortars

• Exterior fl atwork repair

• Construction grouts and accessory products• Concrete patch and repair materials

• Waterproofi ng

• Self-leveling underlayments and toppings

Tile & StoneInstallationSystems

Floor CoveringInstallationSystems

ConcreteRestorationSystems

Dust-Free Technology reducesdust by up to 90% during the pouring and mixing of cementitious products, while contributingto a cleaner job site.

MAPEI projects in the works

TM

* With proper cleaning/maintenance. See www.mapei.com for details.

Easy application!

Easy water cleanup!

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We’ve made your decision easy!•��Stain-free*

•��Cement�grout�look

•��Contains BioBlock™ and is LEED-compliant

•��Exceeds�ANSI�A118.3�requirements

HEADQUARTERS OF THE AMERICAS1144�East�Newport�Center�DriveDeerfield�Beach,�FL�33442Phone:�1-888-US-MAPEI�•�Fax:�(954)�246-8800

CUSTOMER SERVICE1-800-42-MAPEI

(1-800-426-2734)

TECHNICAL SERVICES1-800-992-6273

(U.S. and Puerto Rico)

1-800-361-9309(Canada)

TM

Faster, Easier, Smarter Grouting

�ISO�13007�classifi�cation:�RG

Documents

Realtá · PDF fileRealtá MAPEI ® Americas TM. Realtá MAPEI ... 1-888-US-MAPEI (1-888-876-2734) Fax: (954) ... affect Ultraﬂ ex 2’s excellent setting