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Innovative customisation of Keynet technology Bespoke solutions breathing new life into ageing systems Radio Systems Customisation and Bespoke Development

Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

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Page 1: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Innovative customisation of Keynet technology

Bespoke solutions breathing new life into ageing systems

Radio Systems Customisation

and Bespoke Development

Page 2: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 1

Contents

1. Introduction 2

2. Key product customisation 3

3. Bespoke Development 3 3.1 NRN Base Stations

Fig.1 Storno CQF9000, case remilled, new Key modules in place, screening removed Fig.2 Storno CQF9000, case remilled, new Key modules in place, screening fitted

3.2 Paging Transmitter Fig.3 Key100Watt POCSAG Paging Transmitter, front view Fig.4 Key100Watt POCSAG Paging Transmitter, rear view showing heatsink casting

3 4 5 6 6 7

4. Hybrid of Key Product Customisation and Bespoke Development 7 4.1 Wireless Public Address for the UK Nuclear Power Industry

Fig.5 Wired and Wireless Public Address using Keynet Technology Fig.6 Wireless PA Outstation, cover removed for bench testing

7 7 8

5. Quality and Process Control 8 Fig.7 Typical Order Intake and Processing Flow Chart 9

6. Radio Systems Services 10 7. Radio Systems Certification 11 8. Contacts 12

Sales Help Point Technical and Development Help Point Head and Registered Office

12 12 12

Page 3: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 2

1. Introduction

Radio Systems designs and manufactures the Key branded range of radio communications

equipment. Briefly, all design and prototyping is carried out in the UK and in common with

many manufacturers, production facilities are in the Far East. Both UK and Far East

operations are certified to ISO9000 by NQA.

The strength of any organisation lies primarily in its personnel. The design team has

operated as a cohesive unit for over ten years and its reputation for quality, innovation and

versatility has lead to approaches for not only customisation of the in house Key product

range but also bespoke development.

Bespoke development of both hardware and software can be roughly divided into two

categories, stand alone units or units to operate within existing systems.

This brochure will include case studies of Key product customisation and for most, the

specific skill sets required are the ability to analyse, understand and comply with the

interface requirements of other manufacturers’ equipment and systems.

This unique set of skills, developed over the years has been called upon on numerous

occasions and the products developed have formed seamless additions to existing systems

that have either enhanced functionality or extended their useful life, thus avoiding expensive

complete system replacements.

Case studies are included that will illustrate the services that Radio Systems is able to offer

in this respect.

2. Key Product Customisation

Separate brochures are dedicated to providing more comprehensive details of the Key

product range. For the purposes here, it will suffice to say the wide area infrastructure, that

is equipment to be found at transmitter sites and control rooms, is known as Keynet and the

primary voice and data mobile terminal is the KM4000.

Rather than a large range of products, each with its own dedicated functionality, Key

equipment design philosophy has always been to limit the hardware building blocks by

making the core products feature rich, versatile and importantly with sufficient spare internal

processing power to support customised software interfaces.

Whilst the Keynet 2 and KM4000 brochures give details of case studies and applications of

Keynet technology, it can be noted here that the approach has elevated Keynet to the

system of choice where a dedicated packet data bearer is specified over a wide area

between elements of third party systems.

Page 4: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 3

Briefly, examples are below.

Keynet technology pioneered the use of the MPT1327 Standard as a voice and data

bearer for Real Time Passenger Information Systems

Keynet technology pioneered the use of the MPT1327 Standard as the data bearer

for Telecontrol in the Electricity Distribution Industry

Keynet technology supports the largest Private Hire fleet in Europe with voice and

real time vehicle tracking.

The KM4000 provides simultaneous functionality for voice, data, asset tracking,

location and vehicle movement based alarms, telemetry and non volatile event

recording both in and out of infrastructure coverage.

3. Bespoke Development

Bespoke Development is not addressed in other marketing literature and is therefore dealt

with more comprehensively here. Having outlined the design principles above, the diversity

of services that Radio Systems can offer in this respect are perhaps best considered against

case studies.

3.1 National Rail Network (NRN) Base Stations

The ageing NRN radio system is a UK nationwide trackside pre-standardisation MPT1327

infrastructure, supporting rail operations. The infrastructure includes a base station

transceiver the Storno CQF9774-7696/00, a Transponder Storno CQF9774-7696/01 and a

receive only unit Storno CQF9N74-7696/00, all of which are obsolete.

Although the ultimate intention has always been to replace NRN with GSM-R, delays in the

new system deployment left a question mark over spares stock levels of Storno equipment

and the extended operation of NRN.

The Key product design team was approached to conduct a feasibility study into the design

and provision of replacements for the three CQF9000 variants but with a much specialised

mechanical specification.

Redundant CQF9000 equipment was to be stripped of all internal circuitry, the cases were to

be reworked to accommodate new transceiver plus control modules and the existing

multiway connector was to be retained.

Page 5: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 4

Being a pre-standardisation MPT1327, software challenges included the facts that not all

MPT 1327 features are included and more importantly, additional non-standard telegrams

have been implemented. Timing of Air Interface signalling also differs slightly from modern

implementations.

The project was undertaken and with new Key derived modules backed by in house R&TTE

certification, the three variants supplied have a revised life of at least ten years of service,

support and spare parts availability.

Fig.1 Storno CQF9000, Case Remilled, New Key Modules in Place, Screening Removed

Page 6: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 5

Fig.2 Storno CQF900, Case Remilled, New Key Modules in Place, Screening Fitted

3.2 Paging Transmitter

The design team was approached by the supplier of the largest paging network in the UK,

with a specific problem.

The paging transmitter that was widely deployed was to become obsolete. To minimise cost

and site works, the specification was for a replacement unit of the same size, same transmit

power of a hundred Watts and the same POCSAG performance when interfaced to the

existing paging controllers, which were to be retained.

After going through well disciplined order intake processes, a definitive specification within

an acceptable commercial framework was agreed.

Hardware design was comprehensive, involving metal chassis production, new Power

Amplifier and heatsink castings.

Page 7: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 6

Software design involved a mimic of the old transmitter performance using the existing

controller command and response structure plus a mimic of modulation characteristics.

Following prototyping and formal testing regimes, seventy have now been produced and are

in successful service as part of a continuing upgrade programme.

Fig.3 Key 100 Watt POCSAG Paging Transmitter, Front View

Fig.4 Key 100Watt POCSAG Paging Transmitter, Rear View Showing Heatsink

Casting

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Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 7

4. Hybrid of Key Product Customisation and Bespoke Development

On some occasions projects demand a bespoke development that also includes customised

Key branded products. This is perhaps best illustrated with a further case study.

4.1 Wireless Public Address for the UK Nuclear Power Industry

Some of the older electricity power stations in the UK have entered decommissioning

phases. Since this involves a programme of progressive demolition of site buildings, it

presents a unique set of technical challenges.

One of the operational and Health & Safety requirements is a functional site wide Public

Address system. With an ongoing programme of demolition and ground works, a wired

system was neither practicable nor sustainable.

A section of buildings with a longer planned life were equipped with a wired system but it

fell to a customisation of Keynet technology to provide the remaining solution.

Fig.5 Wired and Wireless Public Address Using Keynet Technology

Page 9: Radio SystemsCustomisation and Bespoke Development · Bespoke Development Bespoke Development is not addressed in other marketing literature and is therefore dealt with more comprehensively

Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 8

Briefly, a power station site is provided with radio coverage from a single Keynet transmitter

site. In order to maintain control of broadcasts from the wired system, the Keynet team

developed a common interface protocol, whereby the wired system could command Keynet

and Keynet could feed back system status data to the wired system.

The Keynet team developed the remote wireless public address outstations in their entirety,

as a bespoke development project.

Again briefly, each outstation is self contained in an IP65 enclosure, mains powered or

battery back up powered for up to thirty six hours. Each has its own radio transceiver, PA

amplifier, horn speakers and alarm reporting circuitry. This design philosophy complied with

the operational specification, in that units had to be portable for relocating around the site

as buildings were cleared and also they had to be continuously monitored.

Fig.6 Wireless PA Outstation, Cover Removed for Bench Testing

5. Quality and Process Control

Quality procedures and process control rank only second in importance to the personnel

involved in any given project.

In addition to ISO9000 certification, such is the diversity of the projects undertaken by

Radio Systems that the order intake and project management processes embody a degree

of flexibility that enables slight project specific adjustments.

An example is that the processes for bidding a tender will be different to the consultative

sales approach for bespoke development. Any process adjustments are planned quickly at

the commencement of a project and made clear to the Client.

The well practiced process in all cases is the waterfall approach, with each stage of the

process having Radio Systems internal and Client inclusive checks and balances, whilst

flowing readily into the next stages. A generic flow chart is given on the next page as an

illustration that might be applied to a bespoke development project.

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Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 9

Order Intake Order Processing

Fig.7 Typical Order Intake and Processing Flow Chart

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Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 10

6. Radio Systems Services

The success and effectiveness of any project is reliant upon a whole range of skills and no

matter how good the building blocks of a system might be, without those essential skills,

projects can still fail to deliver.

The Radio Systems team is qualified, experienced and moreover understands all the critical

steps necessary for a first class delivery.

Requirements capture and documentation

Site surveys and propagation studies

Feasibility studies

Project Management and Budget Control

Risk analysis and mitigation

Preferred component procurement

In house software and hardware development

Component manufacturing facilities in ISO9000 environments

Quality Management and Control

Factory assembly of systems

Originating and implementing Factory Acceptance Test Documentation

Production of Method Statements and Risk Assessments

Site preparation, installation and commissioning

Originating and implementing Site Acceptance Test Documentation

As Built document pack production

Escrow Agreements

Warranty

Maintenance and Support contracts

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Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 11

7. Radio Systems Certification

Radio Systems adheres to all current UK and EU

legislation, has been certified by NQA and is regularly

audited for continued compliance.

ISO9001 Quality Certification

OHSAS18001 Health and Safety Certification

ISO14001 Environmental Certification

Compliant with Waste Electrical and Electronic

Equipment Regulations 2006

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Product Customisation and Bespoke Development

Radio Systems Limited DA060710 V1.0 Page 12

8. Contacts

The Radio Systems team is always ready to adopt a no obligation consultative sale approach. For initial discussions, contact details are as below. Sales Help Point Danny Abbs I.Eng MIET Business Development Director Radio Systems Limited M +44(0)7876 594444 mailto:[email protected] Technical and Development Help Point Andrew Barrett Technical Director Radio Systems Limited Zodiac House Unit 4A Calleva Park Aldermaston, Berks RG7 8HN. Tel +44(0)118 9811653 mailto:[email protected] Head and Registered Office Radio Systems Limited Highlode Industrial Estate Ramsey Cambridgeshire PE26 2RB England Tel+44(0)1487 815111 Fax +44 (0)1487 814973 mailto:[email protected]

Statement of Copyright

This is an unpublished work the copyright in which vests in Radio Systems Ltd. All rights reserved. The information contained herein is confidential and the property of Radio Systems Ltd. and is

supplied without liability for error or omissions. No part may be reproduced, disclosed or used except as authorised by written permission. The copyright and foregoing restrictions on reproduction and use extend to all media in which the information may be embodied.