www.basf-petronas.com.my

Dr Stefan BeckmannManaging DirectorBASF PETRONAS Chemicals Sdn. Bhd.

Date: 1st July 2015

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Quality Policy of BASF PETRONAS Chemicals

"We create value through chemistry" - strategy can only be

effective if customers are satisfied with BASF PETRONAS Chemicals.

Therefore we want to ensure that our products and services, internal process

flows and delivery reliability meet the needs and requirements of the

customers.

A functioning management system is a prerequisite for quality, for

flexible and fast reaction to changes as well as for value creating growth and

sustainability. We strive to continually improve the effectiveness of the BASF

PETRONAS Chemicals Quality Management System.

With this in mind we want to ensure that employees and

management are aware of the quality requirements in their job and its

surroundings, that they have a high level of education and training so that

they can work on their own and with motivation.

In the future too, the quality of the products, services and

processes has to be the decisive success factor and a central distinguishing

feature of BASF PETRONAS Chemicals in the world market.