Quality Circle A small group of employees from the same workplace organized to participate in mutual development andproblem – solving activities that would help improve Quality and Productivity of the organization.

—;;a;aj ljhla hkqfjka ye|skafjkafka hï wdh;khl

M,odhs;d j¾Okh Wfoid tu wdh;kfha

fiajlhka tlg tlaj idlÉPd fldg y÷kd .kakd

.eg¿ yd Bg ks¾foaYs; m%;sl¾u l<ukdlrKh fj;

bosßm;a lrñka wdh;kfha Wkak;sh i|yd

tu wdh;kfha wruqKq by<u uÜgulska idCId;a lr

.ekSu i|yd lghq;= lrk lKavdhï fõ˜'

;;a;aj ljhla hkq

T - TOGETHER

E - EVERY ONE

A - ACHIVE

M - MORE

S - SUCCCES

;;a;aj lj b;sydih

1949 cmdk úoHd{hskaf.a iy bxðfkarejrekaf.a ix.uh úiska oekqj;a lsÍu

jir 1956 isg ;;a;aj lj ms<sn`oj oekqj;a lsÍu Wfoid .=jka úÿ,s jevigyka mej;s w;r miqj th rEmjdysksh olajd jHdma; úh'

j¾;udkfha wm úiska ms<smosk ;;a;aj lj l%ufõoh y`ÿkajd oSfï f.!rjh ysñjkafka Kaoru Ishikawa fj;gh'

;;a;aj lj j, iajNdjh

• l=vd lKavdhuls'• tlu wxYhl fiajh lsÍu' ^ fyda iudk fiajdjl kshe,Su &• 6 - 12 idudðl msßila isàu'• fmdÿ wruqKla ;sîu'• fm!oa.,sl wNsu;d¾: fjkqfjka fkdj wdh;kfha

Wkak;sh fjkqfjka lghq;= lsÍu'• ks;ru tla /ia ùu'• ;ukaf.a fiajdjkag wod< .eg¿ y`ÿkd .ekSu'• .eg¿ úYaf,aIKh'• úi`ÿï l<ukdldß;ajhg bosßm;a lsÍu'

;;a;aj ljj, ,CIK

01' iafõÉPdfjka l%shd;aul úh hq;=h' 02' wdh;kfha wruqKq idCId;a lr .ekSu i|yd talrdYs úh hq;= w;r fm!oa.,sl wNsu;d¾: bgq lr .ekSu i|yd fkd úh hq;=h' 03' ksrka;rfhka uqK .eiSu w;HjYH h.04' idudkH jev lrk ld,fha oS uqK .eiSu . 05' hï wëCIlfhl=f.a kdhl;ajh hgf;a lsÍu06' jevm,g wod< .eg¿ úi`oSu i|yd úh hq;=h.07' l<ukdlrKhg m%;sl¾u fhdackd l< hq;=h' lKavdhfï idudcsl ixLHdj l=vd úh hq;=h' 09' wxY jYfhka fyda l%shdjka wkqj lKavdhï .; úh hq;=h'

.eg¿

by<l<ukdldß;ajh

uOHu l<ukdldß;ajh

fiajl uKav,h

by<l<ukdldß;ajh

uOHu l<ukdldß;ajh

fiajl uKav,h

fhdackd

wkqu; lsÍu

l%shd;aul lsÍu

l%shdj,s jeä oshqKqj 5S

5S 5S

5S

;;a;aj lj

;;a;aj lj

5 S

l%shdj,sjeä oshqKqj

5 S

;;a;aj lj

;;a;aj lj

;;a;aj lj o¾Ykh

• iyNd.s;aj l<ukdlrKh'• udkj iïm;a l<ukdlrKh'• .eg¿ úi`oSfï l%shdj,sh'

;;a;aj lj - wruqK

1' lKavdhï ye`.Sï j¾Okh lsÍu'2' fiajlhkaf.a .eg¿ úi`oSfï iy úYaf,aIKh lsÍfï Odß;djh

j¾Okh lsÍu'3' NdKAvfha$fiajdfõ ;;a;ajh iy M,odhS;djh j¾Okh lsÍu'4' m%shodhS fiajd ia:dkhla we;s lsÍu'5' iajhx úYajdih iy ffO¾hh by< kexùu'6' ld¾h uKav,fha oekqu l=i,;d iy wdl,am j¾Okh'7' w¨;a ixúOdk ixialD;shla f.dv kexùu'8' by< fiajl wNsfm%arKhla we;s lsÍu'9' wNHka;r ikaksfõokh mq¿,a ùu'10' rdcldßh flfrys we,aula we;s ùu'

;;a;aj lj uQ,O¾u

• wfkl=;a l<ukdlrK iïm;a j,g iudkju jeo.;a iïm;la f,i ld¾h uKav,h ie,lSu'

• iEu fiajlfhlau m%fhdackj;a idudðlfhla f,i il%Shj odhl lr .ekSu'

• ish¨u uÜgïj, iyNd.s;ajh iy iydh'• lKavdhfï l%shdldrlï'• ks¾udKYS,s;ajh i`oyd ksrka;r osß .ekaùu'• tosfkod rdcldßj,g iïnkaO jHdmD;s flfrys

wjOdkh fhduq lsÍu'

;;a;aj ljhl id¾:l;ajhg n,mdk idOl'

• by< kdhl;ajfha lemùu iy u`. fmkaùu'• fiajl uKav,fha odhl;ajh'• mqyqKq l%u fõoh'• ish¨u uÜgïj, iyNd.s;ajh'• meyeos<s wruqKla ;sîu'• ksrka;r /iaùu'• wjYH myiqlï i,id oSu'• jD;a;sh iñ;sj, iyfhda.h'• fiajl fhdackd$woyia WfmaCIdfjka Ndr .ekSu'• m%.;sh ikaksfõokh lsÍu'• lj w;r ;r`. iy ;;a;aj ljh m%j¾Ok jevigyka'

;;a;aj lj jdis'

• fiajlhska iy l<ukdldß;ajh w;r lsÜgq iïnkaO;djhla we;s ùu'

• fiajlhska w;r iyfhda.h j¾Okh ùu'• kj oekqula ,eîu'• /lshdfõ ;Dma;sh'• fiajlhska w;r ks¾udKYS,s;ajh we;s lsÍu'• jev moaO;s iy l%u fõo" l%shd mámdáka j¾Okh ùu"

l%uj;a ùu'• wd;au úYajdih j¾Okh ùu'• wdh;kfhka imhk fiajdfõ ;;a;ajh$ M,odhS;djh j¾Okh

ùu'• .eg¿ úi`oSfï l%u fõoh jgyd .ekSu'

;;a;aj lj j, ñkqï l< fkdyels m%;s,dN

• /lshdfõ ;Dma;sh $ idvïnr;ajh • ikaksfõokh jeä oshqKq ùu• iyfhda.s;djh j¾Okh • jev wdl,am j¾Okh • lKavdhï ye`.Sï jeä oshqKqj

;;a;aj ljj, ñkqï l< yels m%;s,dN

M,odhs;djh j¾Okh

NdKavfha$fiajdfõ .=Kd;aulNdjh j¾Okh uQ,Huh jdiSka ,eîu

myiqfjka$blauKska jev l< yels ùu

ksrmo;djh j¾Okh

;;a;aj lj y`ÿkajd oSu

• wdh;k m%Odkshdf.a iyNd.s;ajh" lemùu iy u`. fmkaùu w;HjYH idOlhla fõ'

• ;;a;aj lj ixl,amh ms<sn`oj uOHu uÜgfï ks,OdÍka oekqj;a lsÍu'

• fiajl uKav,h fj; ;;a;aj lj y`ÿkajd oSu yd ;;a;aj ljfha idudðlhka ùug wdrdOkd lsÍu'

• myiqlï imhkafkl= f,i fcHIaG úOdhl ks,Odßfhl= m;a lsÍu'

• fufyhqï lñgqjla m;a lsÍu'• mqyqKqq wjYH;d y`ÿkd .ekSu' • mqyqKq jevigyka ,nd oSu'• ksis mßos lj /iaùï meje;aùu'• ljfha l%shdldß;ajh i`oyd wjYH myiqlï ,nd oSu'

;;a;aj lj l=ula i|yd o @

1' mdßfNda.sl ;Dma;sh by< kexùu'2' kdia;sh wju lsÍu'3' ;;a;ajh iy M,odhs;djh j¾Okh lsÍu'4' wk;=re wju lsÍu

WodyrK - ^ ;;a;aj lj jHdmD;s&

• fiajd ,nd oSfï m%udoh j<lajd .ekSu'• uydud¾.j, yosis wk;=re j<lajd .ekSu'• ld¾hd,fha úÿ,s ì, wvq lsÍu'• ld¾hhka kej; kej; lsÍfuka je<lSu'• fiajdia:dk msßisÿj mj;ajd .ekSu'• frday,a kv;a;=j ksis mßos isÿ lsÍu'• ksIamdos; NdKavj, fodaI wju lsÍu'• NdKav wdmiq yrjd tùï wvq lr .ekSu'

;;a;aj lj úiska f;dard fkd.; hq;= jHdmD;s

• rcfha m%;sm;a;s' • pl%f,aL iïnkaO .eg¿'• jD;a;sh iñ;s fldkafoais'• iqN idOl lghq;='• úkh l%shdud¾.'• idudkH mßmd,k lghq;= - n`ojd .ekSï"

Wiia lsÍï" jev ;ykï" jegqma j¾Ol'

;;a;aj lj wdrïN lsrSu

;;a;aj lj - ixúOdk jHQyh

• m%Odk úOdhl ks,Odßhd • fufyhqï lñgqj • kshdul lñgqj• myiqlï imhkakd'• lj kdhlhd'• lj idudðlhka'

m%Odk úOdhl ks,Odßhd

fufyhqï lñgqj

kshdul lñgqj

lj idudðlhka

lj kdhlhd

lj idudðlhka

lj kdhlhd

lj idudðlhka

lj kdhlhd

lj idudðlhka

lj kdhlhd

myiqlïimhkakd

fufyhqï lñgqj

• ;;a;aj lj jev igyk fufyhjk ixúOdkfha tallh fõ' • úOdhl m%Odk ks,Odßhd m%Odk;ajh orhs'• wxY m%Odkska iyNd.s fõ'• ;;a;aj lj l%shd;aul lsÍug wod< m%;sm;a;s

iïmdokh lrhs' • l%shd;au ie,eiau ilia lrhs'• myiqlï imhkakka f;aÍu' • m%.;s iudf,dapkh'• ;Hd. yd we.hSu ksYaph lsÍu'

myiqlï imhkakd • l<ukdldß;ajh úiska m;a lrhs'• l<ukdldß;ajh iy ljh iïnkaO lrhs'• myiqlï imhkafkl=f.a ,CIK $ld¾hhka

– újD; iy iyfhda.S mßirhla mj;ajd .ekSu'– ljh rdcldßj,g iïnkaO jHdmD;sj, kshef,k njg ;yjqre lr .ekSu'– lj jevigyfka úhoï yd m%fhdack ms<sn`oj l<ukdldß;ajhg jd¾;d

lsÍu'– lj kdhlhskag mqyqKqjla ,nd oSu$u. fmkaùu'– ueosy;alrefjl= f,i m%ldY lsÍu'– lj Wkkaÿ lsÍu'– ikaksfõok lghq;= bgq lsÍu'– lj lsysmhla md,kh l< yels ùu' – fufyhqï lñgqj iu`. iïnkaëlrKh'

lj kdhlhska Circle Leaders• wxYj, m%Odkska fyda nyq;rhla leue;a; u; f;dard.;a

fiajlhska fõ' ^ .eg¿ úi`osfï l%u fõo$Ys,am l%u& iy fuj,ï iïnkaO ^myiqlï imhkakkaf.a odhl;ajh ,nd .ks'

• QCC l%shdj,sh ksis mßos l%ñlj isÿjk njg j. n,d .ekSu'• jd¾;d ;nd .ekSu iy wjYH f;dr;=re l<ukdlr bosßm;a lsÍu

i`oyd iyh ùu'• lj /iaùu meje;aùu' • iyh iy u`. fmkaùu ,nd oSu'• wksl=;a fiajlhskao idudðlhka u. fmkaùu $osß .ekaùu'• .eg¿ úi`oSfïoS iyh ùu'• lKavdhï úkh mj;ajd .ekSu'

lj idudðlhka Members

• /iaùïj,g jd¾;d lsÍu'• lj jHdmD;sj,oS Wmßu iyfhda.h ,nd oSu'• m%Yak y`ÿkd .ekSu" woyia ,nd oSu"

wjYH;djh mßos ióCIK yd ksÍCIK meje;aùu" lj jHdmD;Ska u.ska .eg¿ úi`oSfïoS iyh ùu'

• l<uKdldß;ajfha bosßm;a lsÍïj,oS iyh ùu'

7 Quality Tools

;;a;aj lj i|yd Ndú;d jk fuj,ï

BASIC QC TOOLS

1. Flow Chart/Process Map (Identify Major Causes)2. Check Sheet(Data Collection)3. Cause & Effect Diagram(Identify Major Causes &

Analyze the data)4. Pareto Chart( Understand vital few, prioritize the

problems & Evaluate the project)5. Histogram(Organize the data)6. Control Chart(Understand process variation)7. Scatter Diagram(Examine relationship between

two variables)

SEVEN NEW QC TOOLS

Data Collection stage

01.Affinity Diagram

Analyzing data & Drawing Conclusions 02.Relations Diagram03.Tree diagram04.Matrix Diagram05.Prioritization Matrix

Making recommendations and Planning 06.Process decision Program Chart (PDPC)07.Arrow diagram

Quality Control Tools

1.Check Sheet - m%.uK j.=

Defect Item Date

Aug 10 Aug 11 Aug 12 Aug 13 Aug 14 Sum

Soldering 11

Joint 8

Lamp 6

Scratch 24

Miscellaneous

9

Sum 10 12 11 12 13 58

17.Ks;h úIhg m%udo ù meñKsu

9ljlgq fmÜá fkdue;sj meñKSu

19foudmshka wjOdkh fhduq fkdlsrSu

15ksrdydrj mka;shg meñKSu

7fmd;a ke;slu

18f.or wNHdi fkdlsrSu

tl;=jmiajk i;shisõjk i;sh;=kajk i;sh

fojk i;sh

m<uq i;sh

ldrKh $m%Yakh

i;sh

ldrKh isÿjk jdr .Kk

12345

 

2022283036

2.Histogram/Bar Charts/graphs

2.Histogram/Bar Charts/graphs

Easy to illustrate visually

03' md,k igyka ^ Control Chart -Shewhart)

Central Line

Upper Control Limit

Lower Control Limit

Time

Process Parameter

11.30 Lower Control Limit

12. 00 Central Line

uÜgu

ld,h

iSudfjka msg

iSudfjka msg

12.30 Upper control limit

10017547.Ks;h úIhg m%udo ù meñKSu

9616859ljlgq fmÜá ke;sùu

91159 814,uqka laa,dka; ùu

831452035.Ks;hg m%udo ù meñKsu

631102340f.or jev fkdlsrSu

40704070foudmshka wjOdkh fhduq

fkdlsrSu

iuqÉÑ; m%;sY;h %iuqÉÑ; ;sj

%;djh

%jdr .Kk$o;a;fya;=j

04' mefrfgda igyk

1 2 3 4 5 6

.

.

. . . 100

80

60

40

20

100

80

60

40

20

;sj%;dj m%;sY;hiuqÉÑ; m%;sY;h

Pareto Chart

5.Cause & Effect Diagram(Ishikawa)

Man MaterialMachine

EnvironmentMeasurementMethod

Effect

isiq úkh ie,iqï iy.; f,i mj;ajd fkd.ekSu

ld¾h nyq, ùu

wjg we;s ndOdldÍ Yío

oekqj;alu fkdue;s ùu

wvonrfjk;a m%uqL;d

foudmshkaf.a wjOdkh wvqùu

05' fya;= M, igyk ^ Causes & Effect Diagram &

mjqf,a wdodhu uil

,l=Kq

5000100001500020000250003000035000 

70358032409252

06' Scatter Diagram- úisß; igyka

0102030405060708090100

0 5000 10000 15000 20000 25000 30000 35000 40000

wdodhu

,l

=Kq

06' Scatter Diagram- úisß; igyka

wdodhu ,l=Kq

5000100001500020000250003000035000 

20304552647292

0

10

20

30

40

50

60

70

80

90

100

0 5000 10000 15000 20000 25000 30000 35000 40000

wdodhu

,l

=Kq

7.Startification

Sub grouping data in order to determine if there is any special variation

Age Production

Height ?

2.1 2.2 2.1 2.2 2.3

2.0 2.3 2.1 2.3 2.4

2.2 2.3 2.1 2.3 2.1

2.2 2.3 2.3 2.2 2.2

2.1 2.1 2.3 2.5 2.3

2.1 2.3 2.4 2.4 2.5

2.4 2.3 2.1 2.1 2.3

2.2 2.4 2.3 2.2 2.6

w;sf¾l l%u

 Step

 

What WhyWhenWhereWhoHow

------

5W1H

Description

PDCA

BE……….

“ BE CREATIVE ”

“ BE INNOVATIVE ”

“ THINK DIFFERENT ”

“There is always better way ”

5 Whys

• Ask Why Five Times

• wehs hkqfjka miajrla úuikak

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

Identification of problems for QC projects

•Gap of present situation & Targets

•P Q C D S M

•4 M (Man, Machine, Materials, Methods)

•3 MU - Mura (Eg Unbalance work)

- Muri (Eg Overburden)

- Muda ( 7 / 8 wastes)

•Benchmarking

Seven Wastes

• Transportation

• Inventory

• Motion

• Waiting

• Over production

• Over processing

• Defects

1' md,kh l< fkdyels .eg¿

udkj iïm; ys`. lu m%;smdok m%udKj;a fkdùu

hka;% iQ;% fkdue;s ùu 2' md,kh l< yels .eg¿

Start with silent think time Freewheel – don’t hold back NO CRITICISM of any idea Build upon other ideas or suggestions The more ideas, the better Post ideas using post-it notes

.eg¿ y`ÿkd .ekSfï wfõCIK m;%h

P Q C D S MIs Productivity a Problem ?tu .eg¿j M,odhs;dj iïnkaO .eg¿jla o @

Is Quality a Problem ?th ;;a;ajh iïnkaO .eg¿jla o@

Is Cost a Problem ? th msßjeh iïnkaO .eg¿jla o@

Is Delivery a Problem ?th fnod yeÍu iïnkaO .eg¿jla o@

Is Safety a Problem ?th ksrmo;djh iïnkaO .eg¿jla o@

Is Morale a Problem ?th Ñ;a; ffO¾h iïnkaO .eg¿jla o@

Is Productivity a Problem ?tu .eg¿j M,odhs;dj iïnkaO .eg¿jla o @

• M,odhs;djh iïnkaO .eg¿

by< M,odhS fkdjk ld,h oskloS ksIamdok m%udKh my, jeàu fj<`o ksfhdað;fhl=g$wf,ú wkqmd;h

wvq ùu

Is Quality a Problem ?th ;;a;ajh iïnkaO .eg¿jla o@

• .=Kd;aulNdjh iïnkaO .eg¿

by< wmf;a hEï wkqmd;h by< fodI iys; nj

Is Cost a Problem ? th msßjeh iïnkaO .eg¿jla o@

• msßjeh iïnkaO .eg¿

ld¾hd,Sh iemhqïj, by< jeh nr ld¾hd,Sh fiajdj, ñ, .Kka by< hdu

Is Delivery a Problem ?th fnod yeÍu iïnkaO .eg¿jla o@

• fnod yeÍu iïnkaO .eg¿

fnod yeÍfïoS ksrka;rfhka isÿ jk m%udo ùï

nexl=jl fiajd iemhSfï oS m%udoh jd¾;d ,nd oSfï m%udoh

Is Safety a Problem ?th ksrmo;djh iïnkaO .eg¿jla o@

• ksrmo;dj iïnkaO .eg¿

by< yosis wk;=re

Is Morale a Problem ?th Ñ;a; ffO¾h iïnkaO .eg¿jla o@

• Ñ;a; ffO¾h iïnkaO .eg¿

by, fiajl fkdmeñKSï fiajh w;ayer hEï jeä ùu

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

ljh u.ska .eg¿jla$jHdmD;shla f;dard .ekSu'

Selection of Projects/Problems • m%drïNl wjia:dfùoS nqoaê l,ïNkh u.ska m

%;sld¾ñl$úi`ÿï fiúh hq;= m%Yak rdYshla y`ÿkd .kshs'

• tlu wjia:dfõ oS ish¿u .eg¿j,g ms<s;=re fiùu wmyiqh'

• m<uqj m%Yak tlla$folla f;dard .kshs' tu f;aÍu idudðlhkaf.a talu;slj$nyq;r u;fhka ;SrKh l< yel'

• m%uqL;djh ;SrKh lsÍfïoS" .eg¿fõ iajNdjh' th we;s lrk n,mEu' th we;s jk jdr .Kk' b;d blauKska úi`oSfï jeo.;alu

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

Define the problem

.eg¿j úYaf,aIKh Problem Analysis

• y÷kd.;a .eg¿j we;s ùug uq,a jQ fya;+ka úuid ne,Su¡

• .eg¿ úYaf,aIKfha§ fuj,ï f,i fya;=M, igyka ^Cause & Effect Diagram& 5 Whys, 5W1H,Scatter Diagram jeks l%ufõo Ndú;d lsrSu¡

• uQ, fya;=j ^Root Cause& y÷kd .ekSu¡

5.Cause & Effect Diagram(Ishikawa)

Man MaterialMachine

EnvironmentMeasurementMethod

Effect

isiq úkh ie,iqï iy.; f,i mj;ajd fkd.ekSu

ld¾h nyq, ùu

wjg we;s ndOdldÍ Yío

oekqj;alu fkdue;s ùu

wvonrfjk;a m%uqL;d

foudmshkaf.a wjOdkh wvqùu

05' fya;= M, igyk ^ Causes & Effect Diagram &

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

úl,am úi÷ï ,nd .ekSu Generation of Options

• ljfha idudcslhkaf.a nqoaê l,ïnkhla isÿ lsrSfuka wod, .eg¿jg úiÿï ,nd .ekSu¡

• fuu woshf¾ os jvd;a újD;j woyia úiÿï fhdackd ,nd .kshs¡

• iEu fhdackdjlgu iudk jákdlula ,nd oSu fuu mshjf¾oS isÿ fõ¡

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

úl,am úi÷ï we.hSu^Evaluation of Options&

• lj idudcslhkaf.a nqoaêl ,ïNkfhka ,enqKq úl,am úi÷ï we.hSug ,la lrhs¡

• úi÷ï l%shd;aul lsrSug .;jk ld,h¡• myiqfjka l%shd;aul l< yels ùu¡• jeh jk m%d.aOkh¡ • wjYH ;dlaIKh ;sîu¡• udkj iïm;, oekqu yd l=i,;d¡

hkd oS idOl ie,ls,a,g f.k ,enqKq úiÿï j¾.SlrKh lrhs¡

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

fhdackd l%shd;aul lsrSu ^Implementation of suggestions&

• f;dard.;a úl,am úiÿï l%shd;aul lrhs• úiÿï l%shd;aul lsrSug fmr l%shd;aul

ie,eiaula ^Action Plan&idod .kshs¡• úiÿï l%shd;aul lsrSug fmr

l<uKdldrs;ajfha wkque;sh wjYH fõ¡ Gannt Chart o iqÿiqh¡

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

jHdmD;sh we.hSu ^Project Evaluation&

• f;dard .;a úiÿï l%shd;aul l< miq jHdmD;sfha m%.;sh iudf,dapkh lrhs

• lj idudcslhka "fufyhqï lñgqj yd wdh;k m%Odkshd m%.;s iudf,dpkhg yjq,aq fõ¡

• wvqmdvq y÷kdf.k ksjeros lr .kshs¡

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

iïu;lrkh / m%ñ;slrKh ^Standardization&

• l%shd;aul lrk ,o úiÿï m%dfhda.sl kï tAjd iïu;lrKh l< yel¡

• ljfha idudcslhka mukla fkdj ish¿u fokdu tu m%ñ;Ska ms<smeoSug lghq;= lrhs¡

.eg¿ y`ÿkd .ekSu

.eg¿j m%uqL;dlrKh

.eg¿j úYaf,aIKh

úl,am úi`ÿï ckkh

úl,am úi`ÿï we.hSu

jHdmD;sh l%shd;aul lsÍu

jHdmD;sh we.hSu

iïu;lrKh

iaj-we.hSu yd wkd.; ie,iqï

Do

Check

Plan

Action

iaj we.hSu yd wkd.; ie,iqïSelf Evaluation and ^Future Plans&

• lj idudcslhka tlareia ù ;u jHdmD;sfha m%.;sh ms<sn|j iajhx we.hSul ksr; ùu¡

• wkd.; l<hq;= ;j;a jeä oshqKq ùï y÷kd .ekSu¡

• wdh;ksl oshqKqj Wfoid l<hq;= kj jHdmD;Ska y÷kd .ekSu¡

“WINNING IS BEGINNING ,

BEGININIG IS HALF DONE”