QPOK-v2.0 Priručnik za osiguravanje kvalitete VUP_2013 final

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  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

    1/219

    Wrdrubdn z` osdfur`v`bjk nv`ldtktkXklkudldt` u Wokfd

    v5"7

    XKLK[DLDQK [ WOKFD

    [BDXKUYDQT OH @WWLDKA YIDKBIDKY DB WOZKF@

    Nl`s`: 875-78/09-70/91

    [reroj: 5066-97-70-05-09-0

    Dbtkrb` ozb`n` aonumkbt`: PWON-v5"7

    Dzr`adlo: Wovjkrkbstvo z` ub`prkdv`bjkd osdfur`v`bjk nv`ldtktk

    Wokf`, 75" rujb` 5709"

    XKLK[DLDQK [ WOKFDXunov`rsn` 06, CU-91777 Wokf`tkl": .93; 91 560 773

    h`x: .93; 91 560 773

    cttp://www"vup"cr

    urkaGvup"cr

    http://www.vup.hr/http://www.vup.hr/mailto:[email protected]:[email protected]:[email protected]://www.vup.hr/
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    XKLK[DLDQK [ WOKFD

    rdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"7 5

    DZU@A@D[YX@J@BJKWUDU[BDN@

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk Xklkudldt` u Wokfd v5"7 su dzr`adld l`bovd Wovjkrkbstv` z`

    ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk b` Xklkudldtu u Wokfdu s`st`vu:

    0" Ar"si" Xkrdi` Euadmdr, proh"v"", proakn`bdi` z` b`st`vu, prkasjkabdn

    5" Ar"si" Uoekrt Dalekn, v"prka", akn`b, l`b

    9" Ar"si" Mdrj`b` Jklk U`fu, v"prka", proakn`bdi` z` r`zvoj, l`b

    1" Mr"si" Yvjktl`b` Lktdbd, v"prka", prkast`vbdn b`st`vbdn` d sur`abdn`, l`b

    ;" M`rdj` El`dkvd, proh", prkast`vbdn b`st`vbdn` d sur`abdn`, l`b

    8" Q`tj`b` W`bad, upr"dur", prkast`vbdn bkb`st`vbof osoelj`, l`b

    6" Ar"si" Oldvkr Cdp", proh"v"", prkast`vbdn v`bjsndc adobdn`, l`b3" A`bdjkl` Ar`fdkvd, e`i"oki", prkast`vbdn v`bjsndc adobdn` #@L[MBD-`$, l`b

    4" Mdl`b A`ao M`lkbdi`, prkast`vbdn stuakb`t`, l`b

    07"J`smdb` Ml`kbovd, adpl"dur", amdbdstr`tdvbd sur`abdn

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk Xklkudldt` u Wokfd v5"7 jk usvojkb b` ;" sjkabdid Wovjkrkbstv`z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk u `n"foa" 5705"/09" oar`boj 53" nolovoz` 5709"f"

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk Xklkudldt` u Wokfd v5"7 jk usvojkb b` 55" sjkabdid Ytrubofvdjk` u `n"foa" 5705"/09" oar`boj 75" rujb` 5709"f"

  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

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    XKLK[DLDQK [ WOKFD

    rdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"7 9

    Y@AU@J

    0" [XOA """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" ;

    5" IDLJ WUDU[BDN@ D WOAU[J@ OYDF[U@X@BJ@ NX@LDQKQK """"""""""""""""""""""""""""""""""""""""""""""""""""""" 8

    5"0" Yvrc` d idlj prdrubdn`"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 8

    5"5" Woaruj` osdfur`v`bj` nv`ldtktk""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 8

    5"9" Ytruntur` poaruj` osdfur`v`bj` nv`ldtktk """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 6

    9" OWD WOA@ID O XKLK[DLDQ[ [ WOKFD""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 3

    9"0" Nr`tn` povdjkst Xklkudldt` u Wokfd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 3

    9"5" Mdsdj`, vdzdj` d str`tkfdj` Xklkudldt` u Wokfd """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 4

    9"9" [stroj d ajkl`tbost Xklkudldt` u Wokfd """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 07

    1" Y[YQ@X OYDF[U@X@BJ@ NX@LDQKQK B@ XKLK[DLDQ[ [ WOKFD """""""""""""""""""""""""""""""""""""""""" 05

    1"0" Osdfur`v`bjk nv`ldtktk u kuropsnom d crv`tsnom prostoru vdsonof oer`zov`bj` """""""""""""""""" 05

    1"0"0" Osdfur`v`bjk nv`ldtktk u kuropsnom prostoru vdsonof oer`zov`bj` """"""""""""""""""""""""""""""" 05

    1"0"5" Osdfur`v`bjk nv`ldtktk u crv`tsnom sust`vu vdsonof oer`zov`bj` """""""""""""""""""""""""""""""""" 01

    1"5" Yust`v osdfur`v`bj` nv`ldtktk b` Xklkudldtu u Wokfd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""" 0;

    1"5"0" U`zvoj sust`v` osdfur`v`bj` nv`ldtktk """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 0;

    1"5"5" Aonumkbt`idj` sust`v` osdfur`v`bj` nv`ldtktk """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 08

    1"5"9" Qdjkl` d postupid z` osdfur`v`bjk nv`ldtktk """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 06

    ;" @NQDXBOYQD Z@ OYDF[U@X@BJK D [B@WUKDX@BJK NX@LDQKQK WO WOAU[JDM@ """"""""""""""""" 04

    ;"0" Xokbjk Xklkudldt` d proikaurk sust`v` osdfur`v`bj` nv`ldtktk """"""""""""""""""""""""""""""""""""""""""" 04

    ;"0"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 04;"0"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 04

    ;"5" Oaoerkbjk, pr`kbjk d pkrdoadb` rkvdzdj` stuadjsndc profr`m` d nv`ldhdn`idj` """"""""""""""""""""""""" 56

    ;"5"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 56

    ;"5"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 56

    ;"9" Xrkabov`bjk stuakbtsnof r`a` d oijkbjdv`bjk stuakb`t` """""""""""""""""""""""""""""""""""""""""""""""""""""""" 19

    ;"9"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 19

    ;"9"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 11

    ;"1" Osdfur`v`bjk nv`ldtktk b`st`vbdn` d b`st`vk """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" ;7

    ;"1"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" ;7;"1"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" ;7

    ;";" Ytrubd, zb`bstvkbo-dstr`dv`nd r`a d sur`abj` s fospoa`rstvom""""""""""""""""""""""""""""""""""""""""""" ;6

    ;";"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" ;6

    ;";"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" ;6

    ;"8" Oer`zovbd rksursd d potpor` stuakbtdm` """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 86

    ;"8"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 86

    ;"8"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 86

    ;"6" Dbhorm`idjsnd sust`v Xklkudldt` """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 63

    ;"6"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 63

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    XKLK[DLDQK [ WOKFD

    rdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"7 1

    ;"6"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 63

    ;"3" Dbhormdr`bjk j`vbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 3;

    ;"3"0" Yt`ba`ra """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 3;

    ;"3"5" @ntdvbostd """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 3;

    8" LDQKU@Q[U@ """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 4;

    6" WUDLOZD """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" 46

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    XKLK[DLDQK [ WOKFD

    rdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"7 ;

    0" [XOA

    Xklkudldtk u Wokfd prdstup` osdfur`v`bju nv`ldtktk n`o nobtdbudr`bom proiksu nojd jk dbtkfrdr`b usvk b`st`vbk, strubk, zb`bstvkbo-dstr`dv`nk d `amdbdstr`tdvbk ajkl`tbostd ust`bovk" Qkmkljbkoarkabdik poslov`bj` d r`zvoj` ust`bovk su mdsdj`, vdzdj` d str`tkfdj` r`zvoj`" Z` bjdcovo uspjkboostv`rdv`bjk nljub` jk Woldtdn` nv`ldtktk" PW Woldtdnu nv`ldtktk Xklkudldt` aobdjklo jkYtrubo vdjkk,` prkast`vlj` dzj`vu akn`b` o pr`viu u nojkm k voadtd Xklkudldtk d potvrujk prka`bost Xklkudldtu osdfur`v`bju d st`lbom ub`prkdv`bju nv`ldtktk" Osbov` z` ostv`rdv`bjk poldtdnk nv`ldtktkXklkudldt` jkYtr`tkfdj` nv`ldtktk" PY Ytr`tkfdj` nv`ldtktk Xklkudldt` u Wokfd tkmkljbd jk aonumkbtnojd oarkujk str`tknk idljkvk nv`ldtktknroz 3 str`tkndc pr`v`i`:

    PY0$ Ytr`tkfdj` nv`ldtktk u vokbju Xklkudldt` d r`zvoju sust`v` osdfur`v`bj` nv`ldtktk"

    PY5$ Ytr`tkfdj` nv`ldtktk u r`zvoju d rkvdzdjd stuadjsndc profr`m` d nv`ldhdn`idj`"

    PY9$ Ytr`tkfdj` nv`ldtktk u vrkabov`bju stuakbtsnof r`a` d oijkbjdv`bju stuakb`t`"

    PY1$ Ytr`tkfdj` nv`ldtktk b`st`vbdn` d b`st`vk"

    PY;$ Ytr`tkfdj` nv`ldtktk strubof, zb`bstvkbo-dstr`dv`nof r`a` d sur`abjk sfospoa`rstvom"

    PY8$ Ytr`tkfdj` potpork stuakbtdm` d nv`ldtktk oer`zovbdc rksurs`"

    PY6$ Ytr`tkfdj` nv`ldtktk u r`zvoju dbhorm`idjsnof sust`v`"

    PY3$ Ytr`tkfdj` nv`ldtktk u r`zvoju mkc`bdz`m` z` dbhormdr`bjk j`vbostd"

    PWON Wrdrubdn z` osdfur`v`bjk nv`ldtktk b` Xklkudldtu u Wokfd dzr`kb jk b` osbovu z`nobsndc

    propds`, Yt`ba`ra` d smjkrbdi`m` z` osdfur`bjk nv`ldtktk u kuropsnom prostoru vdsonof oer`zov`bj`#KYF - Kuropk`b Yt`ba`ras `ba Fudakldbks$, Wr`vdlbdn` o ustroju d ajklov`bju sust`v` osdfur`v`bj`

    nv`ldtktk b` Xklkudldtu, Woldtdnk nv`ldtktk Xklkudldt` u Wokfd, Ytr`tkfdjk nv`ldtktk Xklkudldt` uWokfd, pr`kbj` d `b`ldzk prdmjkr` aoerk pr`nsk arufdc vdsondc udldt` tk aos`a`bjkf dsnustv`Xklkudldt` u uspost`vd d provkaed sust`v` osdfur`v`bj` nv`ldtktk" [ Wrdrubdnu su b`vkakbd: idljWrdrubdn` d poaruj` osdfur`v`bj` nv`ldtktk> opd poa`id o Xklkudldtu u Wokfd> sust`v osdfur`v`bj`nv`ldtktk b` Xklkudldtu u Wokfd> `ntdvbostd z` osdfur`v`bjk d ub`prkdv`bjk nv`ldtktk po poarujdm`#st`ba`rad, spkidhdbd idljkvd, postupid, b`alkbostd d oafovorbostd, pon`z`tkljd uspjkbostd,aostupbost rkzult`t`, prdmjkrd aoerk pr`nsk$> nordtkbd aonumkbtd #dzvord$ b` kuropsnoj d crv`tsnojr`zdbd tk prdlozd #`bnktbd updtbdid$"

    Idlj Wrdrubdn` jk osdfur`td nobtdbudr`bo pr`kbjk r`zlddtdc pon`z`tklj` uspjkbostd tk prudtdmofubost z` nrkdr`bjk d uvokbjk mjkr` z` bjdcovo ub`prkdv`bjk d r`zvoj sust`v` osdfur`v`bj`nv`ldtktk b` Xklkudldtu u Wokfd" [ idlju nobtdbudr`bof ub`prkdv`bj` sust`v` potrkebo f` jk`b`ldzdr`td d po potrked aopubj`v`td d mdjkbj`td"

    Wrdrubdn jk oej`vljkb b` wke str`bdid Xklkudldt` d tdmk j`vbo aostup`b"

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    XKLK[DLDQK [ WOKFD

    rdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"7 8

    5" IDLJ WUDU[BDN@ D WOAU[J@ OYDF[U@X@BJ@NX@LDQKQK

    5"0" Yvrc` d idlj prdrubdn

    Yvrc` Wrdrubdn` z` osdfur`v`bjk nv`ldtktk b` Xklkudldtu u Wokfd #a`ljk u tknstu: Wrdrubdn$ jk, b`osbovu z`nobsndc propds`, Yt`ba`ra` d smjkrbdi`m` z` osdfur`bjk nv`ldtktk u kuropsnom prostoru

    vdsonof oer`zov`bj` #KYF - Kuropk`b Yt`ba`ras `ba Fudakldbks$ , pr`kbj` prdmjkr` aoerk pr`nskarufdc vdsondc udldt`d aos`a`bjkf dsnustv` Xklkudldt` u uspost`vd d provkaed sust`v` osdfur`v`bj`nv`ldtktk, akhdbdr`td pojmovk, poaruj`, st`ba`rak, `ntdvbostd d postupnk z` provokbjk dub`prkdv`bjk nv`ldtktk b` Xklkudldtu u Wokfd" Z`a`` Wrdrubdn` jk prkzkbtdr`td poaruj` d b`dbkosdfur`v`bj` nv`ldtktk svdm adobdidm` sust`v` vdsonof oer`zov`bj`" Wrdrubdn pru` uputk d pom`kadobdidm` u provkaed d ub`prkdv`bju sust`v` osdfur`v`bj` nv`ldtktk n`o d promdi`bju nulturknv`ldtktk b` Xklkudldtu u Wokfd"

    Yvrc` Wrdrubdn` jk a` poslud n`o voad b`alkbdm tdjkldm` z` osdfur`v`bjk nv`ldtktk b` svdmr`zdb`m` poslov`bj` d poarujdm` osdfur`v`bj` nv`ldtktk" Q`nokr jk b`mdjkbjkb svdm ubut`rbjdm#stuakbtd, b`st`vbdid, `amdbdstr`tdvbo d tkcbdno osoeljk$ d v`bjsn dm #arufk r`zdbk sust`v` vdsonofoer`zov`bj`, fospoa`rsnd suejkntd, lon`lb` d ar`vb` upr`v`, @L[MBD, roadtkljd d snrebdid stuakb`t`,posloa`vid, osbdv` d ar"$ adobdidm` u provokbju d ub`prkdv`bju sust`v` osdfur`v`bj` nv`ldtktkXklkudldt`"

    Idlj Wrdrubdn` jk pomod adobdidm` sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt` u:

    Dzfr`abjd sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt` sunl`abo KYF st`ba`radm` d

    smjkrbdi`m`"

    Wrovokbju postup`n` osdfur`v`bj` nv`ldtktk b` Xklkudldtu" U`zvdj`bju d ub`prkdv`bju sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt "

    Mjkrkbju, pr`kbju d b`ldzd uspjkbostd sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt`"

    Wr`kbju d b`ldzd mdljkbj` d oijkb` adobdn` sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt`"

    Aostupbostd dbhorm`idj` o Xklkudldtu, stuadjsndm profr`mdm`, dscoadm` ukbj`, strubom,

    zb`bstvkbo-dstr`dv`nom r`au, oer`zovbd rksursdm` d ar"

    Wovk`bju nv`ldtktk d uspjkbostd b`st`vbk, strubk d zb`bstvkbo-dstr`dv`nk ajkl`tbostd

    Xklkudldt "

    Dzr`ad str`tkndc aonumkb`t` r`zvoj` Xklkudldt` d akhdbdr`bju postup`n` z` osdfur`v`bjk

    nv`ldtktk"

    Dzr`ad nv`ldtktbk s`mo`b`ldzk Xklkudldt`"

    Ostv`rdv`bju vdsonk r`zdbk dbstdtuidob`lbk nv`ldtktk d aoedv`bjk ikrtdhdn`t` o r`zvdjkbostd d

    udbnovdtostd ubut`rbjkf sust`v` osdfur`v`bj` nv`ldtktk prd v`bjsnoj pkrdoadboj prosuaed"

    Wromdi`bju nulturk nv`ldtktk b` Xklkudldtu u Wokfd"

    5"5" Woaruj` osdfur`v`bj` nv`ldtktk

    [ Wrdrubdnu su akhdbdr`b` poaruj` osdfur`v`bj` nv`ldtktk sunl`abo KYF Yt`ba`ra` d smjkrbdi`m` z`osdfur`bjk nv`ldtktk u kuropsnom prostoru vdsonof oer`zov`bj`, Nrdtkrdjdm` z` prosuaeu stupbj`

    r`zvdjkbostd d udbnovdtostd sust`v` osdfur`v`bj` nv`ldtktk vdsondc udldt` u UC usvojkbdc oa str`bk

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    XKLK[DLDQK [ WOKFD

    rdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"7 6

    @fkbidjk z` zb`bost d vdsono oer`zov`bjk, Wr`vdlbdnu o ustroju d ajklov`bju sust`v` z` osdfur`v`bjk

    nv`ldtktk b` Xklkudldtu u Wokfd tk Ytr`tkfdjd nv`ldtktk Xklkudldt` u Wokfd"

    Woaruj` osdfur`v`bj` nv`ldtktk b` Xklkudldtu su:

    0" Xokbjk Xklkudldt` d proikaurk sust`v` osdfur`v`bj` nv`ldtktk

    5" Oaoerkbjk, pr`kbjk d pkrdoadb` rkvdzdj` stuadjsndc profr`m` d nv`ldhdn`idj`

    9" Xrkabov`bjk stuakbtsnof r`a` d oijkbjdv`bjk stuakb`t`

    1" Osdfur`v`bjk nv`ldtktk b`st`vbdn` d b`st`vk

    ;" Ytrubd, zb`bstvkbo-dstr`dv`nd r`a d sur`abj` s fospoa`rstvom

    8" Oer`zovbd rksursd d potpor` stuakbtdm`

    6" Dbhorm`idjsnd sust`v Xklkudldt

    3" Dbhormdr`bjk j`vbostd

    5"9" Ytruntur`poaruj` osdfur`v`bj` nv`ldtktkZ` sv`no poarujk osdfur`v`bj` nv`ldtktk akhdbdr`bd su:

    Yt`ba`ra- dzj`v` o okndv`boj r`zdbd z`ctjkv` d uvjkt` prkm` nojdm` sk oijkbjujk nv`ldtkt`"

    @ntdvbostd postupid nojdm` sk ostv`ruju post`vljkbd str`tknd d spkidhdbd idljkvd nv`ldtktk"

    Z` sv`nu ntdvbost akhdbdr`bd su:

    Opds ntdvbostdnr`t`n prdn`z opds` ntdvbostd z` osdfur`v`bjk d ub`prkdv`bjk nv`ldtktk"

    Idljspkidhdbd idlj nojd sk kld postdd akhdbdr`bom `ntdvbostd ubut`r sv`nof poaruj` osdfur`v`bj`nv`ldtktk"

    Wostup`n provkaek Nr`t`n prdn`z postupn` provkaek `ntdvbostd s b`vokbjkm tdjkl` noj` suz`aukb` z` provkaeu, aonumkbt` d vrkmkbsnof sldjka` aof``bj`"

    B`alkbostd z` prdjkalof/dzr`au tdjklo dld osoe` oafovorb` z` prdjkalof dld dbdidr`bjk `ntdvbostd,oabosbo z` dzr`au prdjkalof` propds`, m`tkrdj`l` dld arufof aonumkbt`"

    B`alkbost z` provjkru/aobokbjktdjklo dld osoe` noj` oaoer`v` provokbjk `ntdvbostd, usv`j`bjkpropds` dld arufof potrkebof aonumkbt`"

    Won`z`tkljd uspjkbostdmjkrdlo djk postdz`bjk prkast`vlj` potvrau provkaek `ntdvbostd"

    Adb`mdn` provkaekvrkmkbsnd pkrdoa u nojkm sk `ntdvbost provoad dld noldno ksto sk `ntdvbosttrke` provoadtd"

    Aostupbost rkzult`t` adobdid sust`v` osdfur`v`bj` nv`ldtktk nojdm` su aostupbd rkzult`td mjkrkbj`uspjkbostd ntdvbostd"

    Wrdmjkrd aoerk pr`nskpostojkd postupid nojdm` Xklkudldtk provoad d osdfur`v` nv`ldtktu b`st`vbk,strubk dld zb`bstvkbo-dstr`dv`nk ajkl`tbostd"

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"73

    9" OWDWOA@IDOXKLK[DLDQ[[WOKFD

    9"0" Nr`tn` povdjkst Xklkudldt`u Wokfd

    Xklkudldtk u Wokfd osbov`bo jk [rkaeom o osbdv`bju Xklkudldt` u Wokfd aobkskboj b` sjkabdid

    Xl`ak Ukpueldnk Crv`tsnk oar`boj a`b` 50" svdebj` 0443" foadbk, ` oej`vljkboj u B`roabdmbovdb`m` eroj 6; oa 56" svdebj` 0443" foadbk"

    Xklkudldtk jk j`vbo vdsono udldtk nojk oe`vlj` ajkl`tbost vdsonof oer`zov`bj` putkm ustroj`v`bj`d dzvokbj` strubdc stuadj`, tk oe`vlj` strubu d zb`bstvkbu ajkl`tbost u snl`au s` Z`nobom ozb`bstvkboj ajkl`tbostd d vdsonom oer`zov`bju d Yt`tutom" Osbdv` Xklkudldt` jk Xl`a` UkpueldnkCrv`tsnk, ` pr`v` d aubostd osbdv`` oeb`` Mdbdst`rstvo zb`bostd, oer`zov`bj` d sport` UkpueldnkCrv`tsnk"

    Xklkudldtk jk ustrojkbo u trd oajkl` #poljoprdvrkabd, arutvkbd, tkcbdnd$ d dm`lo jk unupbo aksktstrubdc stuadj` u ktdrd fr`a` #Wokf`, Xdbnovid, Yl`vobsnd Eroa, Osdjkn$ tk dc jk dzvoadlo nroz trd

    `n`akmsnk foadbk"B` Xklkudldtu u Wokfd tkmkljkm Wrdvrkmkbk aopusbdik z` pokt`n oe`vlj`bj` ajkl`tbostdXklkudldt` oa 59" rujb` 0443" foadbk, tk Aopusbdik z` oe`vlj`bjk ajkl`tbostd oa 06" prosdbi` 0444"foadbk z`nljubos` `n`akmsnom foadbom 5777"/5770" dzvoadld su sk d stuadjsnd profr`md sljkakdcstrubdc stuadj`:

    b` Woljoprdvrkabom oajklu:

    Edldbofojstvo,

    Zootkcbdn`,

    Woljoprdvrkab` tkcbdn`,

    Oedtkljsn` fospoa`rstv`"b` Qkcbdnom oajklu:

    Klkntrotkcbdn`,

    Fr`kvdb`rstvo,

    Ytroj`rstvo"

    Wo z`vrktnu stuadr`bj` stuakb`t` nojd su upds`ld prktcoabo ozb`kbk strubk stuadjk Xklkudldtkz`vr`v` s` ustrojkm dstdc strubdc stuadj`"

    Foadbk 5770" aolo jk ao ajklomdbof prkustroj` vklkudldbdc stuadj` tk oa `n`akmsnk foadbk5770"/5775" u s`st`vu Xklkudldt` u Wokfd ost`ju s`mo obd strubd stuadjd nojd su sk dzvoadld u fr`auWokfd, ` to su: Xdbofr`a`rstvo-vdb`rstvo-vo`rstvo, [pr`vbo pr`vo, U`ubovoastvo d trfovdb`"

    Xklkudldtk jk tdjknom 577;" foadbk prdl`foadlo svojk b`st`vbk pl`bovk d profr`mk strubdc stuadj`Eolobjsnom proiksu tk jk aoedlo prdvrkmkbk aopusbdik z` dzvokbjk sljkakdc stuadjsndc profr`m`:

    0" U`ubovoastvo

    5" Qrfovdb`

    9" [pr`vbd stuadj

    1" Xdbofr`a`rstvo-vdb`rstvo-vo`rstvo #oa `n`akmsnk foadbk 577;"/5778"$ tk

    ;" Wrkcr`mekb` tkcbolofdj` #oa `n`akmsnk foadbk 5776"/5773"$

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"74

    Xklkudldtk jk oa Mdbdst`rstv` zb`bostd, oer`zov`bj` d sport` 5773" foadbk aoedlo tr`jbk aopusbdikz` svk b`vkakbk stuadjk, ` 5707" foadbk d z` spkidj`ldstdnd adplomsnd strubd stuadj Qrfovdbsnoposlov`bjk"

    9"5" Mdsdj`, vdzdj` d str`tkfdj` Xklkudldt`u Wokfd

    Mdsdj`Mdsdj` X[W-` jkst aoprdbdjktd knobomsnom, soidj`lbom d nulturbom r`zvoju rkfdjk d arutv`:

    stv`r`bjkm vdsonooer`zov`bdc strubj`n` dz poaruj` edotkcbdndc d arutvkbdc zb`bostdsunl`abo potrke`m` fospoa`rstv` d trdt` r`a`

    provokbjkm profr`m` z` oer`zov`bjk oar`sldc tk us`vr`v`bjkm zb`bj` d vjktdb`strubj`n` dz pr`nsk

    provokbjkm strubdc d zb`bstvkbdc dstr`dv`bj` u arutvkbdm d edotkcbdndm zb`bostdm`, ldd u arufdm zb`bostdm` u nojdm` dstr`uju zb`bstvkbdid X[W-`, ` noj` sk provoak u onvdruaom`dc d mkub`roabdc r`zvojbdc, strubdc d zb`bstvkbdc projkn`t` d rkzultdr`ju prdmjkbomu b`st`vbom proiksu d tr`bshkrom zb`bj`/tkcbolofdjk u pr`nsu

    nobtdbudr`bdm ub`prjkkbjkm nv`ldtktk, nobnurkbtbostd d nompktdtdvbostd b`st`vbof dstrubof r`a`

    putkm otvorkbk sur`abjk s j`vbdm d prdv`tbdm skntorom u svdm poarujdm` ajkl`tbostd X[W-` tk potdi`bjkm mkub`roabk sur`abjk d moedlbostd stuakb`t` d b`st`vbdn`"

    Xdzdj`

    Wost`td rkbomdr`bo d jkabo oa voakdc vklkudldt` u Ukpueldid Crv`tsnoj nojk b` suvrkmkb ddbov`tdv`b b`db oejkadbjujk b`st`vbu, strubu d zb`bstvkbo-dstr`dv`nu ajkl`tbost, u poaruju

    edotkcbdndc d arutvkbdc zb`bostd, s fospoa`rsnom `ntdvbou tk promdk n`no r`zvoj pojkadb`i`t`no d fospoa`rstv` d arutv` u ijkldbd"

    Ytr`tkfdj`

    Xklkudldtk aobosd str`tkfdju r`zvoj` usnl`kbu s mdsdjom d vdzdjom Xklkudldt " N`o tkmklj z` dzr`auslud postojk` str`tkfdj`, rkzult`td provkakbof dstr`dv`bj` s idljkmdzr`ak YVOQ `b`ldzk Xklkudldt`,rkzult`td `bnktdr`bj` z`vrkbdc d adplomdr`bdc stuakb`t` #@L[MBD-j`$, rkzult`td `bnktdr`bj`posloa`v`i` z`vrkbdc/adplomdr`bdc stuakb`t`, utvrkbk potrkek fospoa`rstv` d drk lon`lbkz`jkabdik, promjkbk nojk sk aof``ju uonrukbju #trkbaovd d dz`zovd$, str`tknd d pr`vbd onvdr vdsonofoer`zov`bj`, zb`bostd d tkcbolofdjk"

    Ytr`tkn` poaruj` su:

    0" [pr`vlj`bjk vdsondm udldtkm d osdfur`v`bjk nv`ldtktk

    5" Ytuadjsnd profr`md d stuakbtd

    9" Ytrub`, zb`bstvkbo-dstr`dv`n` d dza`v`n` ajkl`tbost

    1" Ljuasnd, m`tkrdj`lbd d hdb`bidjsnd rksursd

    ;" Yur`abj` s fospoa`rstvom d lon`lbom z`jkabdiom

    8" Mkub`roab` sur`abj` d moedlbost

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"707

    Z` sv`no str`tkno poarujk akhdbdr` sk str`tknd idlj, poskebd idljkvd d `ntdvbostd nojk jk potrkeboprovoadtd r`ad bjdcovk rk`ldz`idjk, pon`z`tkljd nojdm` sk mjkrd uspjkbost provkaek pojkadbk`ntdvbostd n`o d oafovorbk osoek z`aukbk z` dzvrkbjk"

    B` tkmklju usvojkbk Ytr`tkfdjk r`zvoj` dzr`ujk sk foadbjd `nidjsnd pl`b idljkv` d `ntdvbostd akhdbdr`bdcstr`tkfdjom r`zvoj` s mjkrljdvdm pon`z`tkljdm` uspjkbostd d oijkbom udbnovdtostd"

    9"9" [stroj d ajkl`tbost Xklkudldt` u Wokfd

    Yunl`abo oarkae`m` Yt`tut` Xklkudldt` u Wokfd Xklkudldtk sk ustroj`v` s oajkldm` u svomks`st`vu" Oajkld su tkmkljbd bosdtkljd dzvkaek stuadj`, strubof d zb`bstvkbof r`a` nojd ustroj`v`ju

    jka`b dld vdk stuadj` s` smjkrovdm` d usmjkrkbjdm` dld ekz bjdc" Ytuadjd su ustrojekbk jkadbdik ubut`roajkl`"

    Oajkld Xklkudldt` su:

    0" Woljoprdvrkabd oajkl, s` strubdm stuadjdm`:

    Xdbofr`a`rstvo-vdb`rstvo-vo`rstvo,

    Wrkcr`mekb` tkcbolofdj`"

    5" Arutvkbd oajkl, s` strubdm stuadjdm`:

    U`ubovoastvo,

    Qrfovdb`,

    [pr`vbd stuadj #ao `n`akmsnk foadbk 577;"/5778" strubd stuadj [pr`vbo pr`vo$"

    d s` spkidj`ldstdndm adplomsndm strubdm stuadjkm:

    Qrfovdbsno poslov`bjk"

    [ onvdru Woljoprdvrkabof oajkl` ustrojkb` jk ustrojekb` jkadbdi` por`ad ub`prkkbj` strunk,

    dzvokbj` pr`ntdbof` adjkl` b`st`vbdc ntdvbostd, strubk d zb`bstvkbk ajkl`tbostd u onvdru strubofstuadj` Xdbofr`a`rstvo-vdb`rstvo-vo`rstvo - b`st`vb` e`z` Nldjkt d sprkmdtk vdb` d b`st`vbd oejkntXdbsnd poarum d l`eor`tordj #noj` unljuujk d b`st`vbd poldfob - vdkfoadbjd b`s`a vdbofr`a`$"

    [pr`vbo pr`vbd, orf`bdz`idjsnd, hdb`bidjsno-r`ubovoastvkbd, dbhorm`idjsnd, st`tdstdnd, tkcbdnd d arufdposlovd Xklkudldt` oe`vlj`ju sk u Akn`b`tu"

    Akn`b`t Xklkudldt` dbk:

    akn`b

    proakn`bd

    strubk sluek akn`b`t`"

    Ytrubk sluek akn`b`t` su ustrojekbk jkadbdik Xklkudldt` nojk oe`vlj`ju pr`vbk, `amdbdstr`tdvbk,hdb`bidjsno-r`ubovoastvkbk, dbhorm`idjsnk, strubk, st`tdstdnk, tkcbdnk d ost`lk opk poslovk#Q`jbdtvo, Ylue` z` hdb`bidjsno-r`ubovoastvkbk poslovk, Ytuakbtsn` slue`, Dbhorm`tdno -tkcbdn` slue` d Xklkudldb` nbjdbdi`$"

    Yunl`abo v`kkm Yt`tutu ajkl`tbostd Xklkudldt` su:

    ustroj`v`bjk d dzvokbjk strubdc stuadj` dz poaruj` edotkcbdndc, arutvkbdc d tkcbdndczb`bostd u tr`j`bju oa b`jm`bjk trd foadbk, nojdm` sk stjkk mdbdm`lbo 037 KIQY eoaov` dstrubd b`zdv Ytrubd prvostupbdn #e`ii`l`urkus, e`ii l`urk`$ oafov`r`juk strunk u snl`au

    s poskebdm z`nobom,

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"700

    ustroj`v`bjk d dzvokbjk spkidj`ldstdndc adplomsndc strubdc stuadj`, u tr`j`bju oa jkabk aoavdjk foadbk, nojdm` sk stjkk 87 ao 057 KIQY eoaov` d strubo zv`bjk spkidj`ldstk # spki" $,

    oe`vlj`bjk strubof d zb`bstvkbof r`a` dz poaruj` ajkl tbostd u snl`au s` Z`nobom, tkposkebdm propdsdm`>

    ustroj`v`bjk d dzvokbjk profr`m` strubof us`vr`v`bj` nojd sk bk sm`tr`ju stuadjkm usmdslu Z`nob`,

    dza`v`n` ajkl`tbostnoj` oeucv`` urkdv`bjk, dza`v`bjk, proa`ju, popul`rdzdr`bjk d pl`sm`bsnrdp`t`, nbjdf`, erour`, `sopds`, foadbj`n`, skp`r`t`, strubdc d zb`bstvkbdc n`t`lof`, tkost`ldc tdsn`bdc d b` arufd b`db umbokbdc pueldn`idj` b`mdjkbjkbdc j`vbostd, dza`v`bjk`sopds` d uaekbdn`, prdrubdn`, mobofr`hdj` d arufdc poskebdc dza`bj`,

    edeldotkb` d dbhorm`tdn` ajkl`tbost vkz`b` uz tkmkljbu ajkl`tbost, m`loproa`j` nbjdf` dsnrdp`t` p`pdrbdi` z` stuakbtk,

    orf`bdzdr`bjk tk`jkv`, skmdb`r`, tk strubdc d zb`bstvkbdc snupov`,

    poslovd oe`vlj`bj` hdzdn`lbo-nkmdjsndc `b`ldz` vdb` d arufdc prodzvoa` oa fro`, vdb` d vo`,tk a`v`bjk orf`bolkptdnk oijkbk z` potrkek vdbofr`a`r`, vdb`r` d vo`r`,

    proa`j` prodzvoa` vl`stdtk b`st`vbk prodzvoabjk u onvdru b`st`vbdc oejkn`t` Xklkudldt` Xdbsnof poarum` Woljoprdvrkabof` oajkl`, u snl`au s` l`bnom 08" d 06" Yt`tut`,

    poslovd oe`vlj`bj` l`eor`tordjsndc `b`ldz` tl` d a`v`bjk prkporun` fr``bdm` b` tkmklju`b`ldzdr`bdc uzor`n`,

    prodzvoabj`, prkr`a` d promkt prodzvoa` vl`stdtk prodzvoabjk: fro`, prkr`kvdb` oafro`, vdb`, lozbof s`abof m`tkrdj`l`, vo`, vobdc prkr`kvdb`, vobdc s`abdi`, lnocolbdc

    pd` #vdbsnd akstdl`td, vobk r`ndjk d ldnkrd$ d edljbdc knolondc prodzvoa`, pru`bjk nobzult`btsndc usluf` dz poaruj` poljoprdvrkabk ajkl`tbostd,

    ustroj`v`bjk d dzvokbjk profr`m` oer`zov`bj` oar`sldc"

    Yvkunupb` ajkl`tbost Xklkudldt` usmjkrkb` jk n` pru`bju prdmjkrkbk r`zdbk zb`bj` d vjktdb` nojkosposoelj`v`ju stuakbtk z` bkposrkabo unljudv`bjk u r`abd proiks d a`ljbjk oer`zov`bjk" [ostv`rdv`bju svojk ajkl`tbostd Xklkudldtk s poskebom pozorbou sur`ujk s` sldbdm dbstdtuidj`m`u Ukpueldid Crv`tsnoj d arufdm zkmlj`m`, tk voad r`ub` o usnl`dv`bju oer`zovbof, strubof dzb`bstvkbof r`a` s obdm` u kuropsnom oer`zovbom proiksu, uv``v`jud pozdtdvb` dsnustv` arufdcvdsononolsndc ust`bov`"

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"705

    1" Y[YQ@XOYDF[U@X@BJ@NX@LDQKQKB@XKLK[DLDQ[[WOKFD

    1"0" Osdfur`v`bjk nv`ldtktk u kuropsnom d crv`tsnom prostoru vdsonof

    oer`zov`bj`

    1"0"0" Osdfur`v`bjk nv`ldtktk u kuropsnom prostoru vdsonof oer`zov`bj`

    Mku b`jzb``jbdjdm oedljkjdm` Eolobjsnof proiks` dst`nbuto jk osdfur`v`bjk nv`ldtktk u sust`vuvdsonof oer`zov`bj`" Osdfur`v`bjk nv`ldtktk u sust`vu vdsonof oer`zov`bj` poar`zumdjkv`

    sdbkrfdjsnd udb`n svdc nordtkbdc poldtdn`, proiks`, `ntdvbostd d mkc`bdz`m` dstof" [ kuropsnomprostoru vdsonof oer`zov`bj`, osdfur`v`bju nv`ldtktk prdaobdjkto jk r`zvojkm Kuropsnk mrkk z`osdfur`bjk nv`ldtktk u vdsonom oer`zov`bju osbov`bk 5777"f" #kbf" Kuropk`b Bktworn hor Pu`ldty

    @ssur`bik db Cdfckr Kaui`tdob KBP@$ noj` jk 5771"foa" prktvorkb` u Kuropsno uarukbjk z`osdfur`bjk nv`ldtktk u vdsonom oer`zov`bju #kbf" Kuropk`b @ssoid`tdob hor Pu`ldty @ssur`bik db

    Cdfckr Kaui`tdob - KBP@$, pueldidr`bjkm aonumkbt` poa b`zdvom Yt`ba`rad d smjkrbdik z`osdfur`bjk nv`ldtktk u Kuropsnom prostoru vdsonof oer`zov`bj` 577;"foa" #kbf" Yt`ba`ras `ba

    Fudakldbks hor Pu`ldtd @ssurkbik db tck Kuropk`b Cdfckr Kaui`tdob @rk` YFP@/KYF$ d uspost`vomKuropsnof rkfdstr` z` osdfur`v`bjk nv`ldtktk vdsonof osdfur`bj` #Kuropk`b Pu`ldty @ssur`bik

    Ukfdstkr hor Cdfckr Kaui`tdob KP@U$"

    Wol`zb` ton` r`zvoj` KBP@ poar`zumdjkv`l` jk potrkeu z` r`zmjkbom dbhorm`idj` d dsnustv` upoaruju osdfur`v`bj` nv`ldtktk, ` vrdjkabostd sust`v` su okndv`bk b` dbstdtuidob`lboj, b`idob`lbojd kuropsnoj r`zdbd" Q`a`, `ld d a`b`s, dbstdtuidob`lb` r`zdb` poar`zumdjkv` `utobomdju sv`nk

    vdsonooer`zovbk dbstdtuidjk u smdslu osdfur`v`bj` nv`ldtktk oer`zov`bj` noju pru` svojdmnordsbdidm`" B`idob`lb` r`zdb` poar`zumdjkv` stv`r`bjk aknv`tbof pr`vbof onvdr` nojd omofuujkurkkbjk d provokbjk sust`v` osdfur`v`bj` nv`ldtktk u vdsonom oer`zov`bju" B`fl`kb` jk, t`nokr,potrke` a` bosdtkljd vl`std u bknoj zkmljd p`sdvbo b`aflka`ju proiks osdfur`v`bj` nv`ldtktk u

    vdsonooer`zovbdm dbstdtuidj`m`" Mkutdm, ajklujud b` dbstdtuidob`lboj d b`idob`lboj r`zdbd,vdsonooer`zovbk dbstdtuidjk n`o d bosdtkljd vl`std mor`ju edtd usmjkrkbd b` dzfr`abju povjkrkbj`,

    sur`abjk d prkpozb`tljdvostd b` floe`lboj r`zdbd, jkr Kurop` mor` ajklov`td n`o ijkldb`"

    Frup` K1 #KBP@, K[@, K[U@YCK d KYDE$ osbov`l` jk 5778"foa" Kuropsnd horum z` osdfur`v`bjk

    nv`ldtktk #kbf" Qck Kuropk`b Pu`ldty @ssur`bik Horum KP@H$" B`vkakbd horum prkast`vlj`jkabofoadbju m`bdhkst`idju, oabosbo nobhkrkbidju o osdfur`v`bju nv`ldtktk u vdsonom oer`zov`bju"Adobdid nobhkrkbidjk> prkast`vbdid vdsondc udldt`, `fkbidjk z` osdfur`v`bjk nv`ldtktk d stuakbtd

    r`zmjkbjuju dsnustv` d zb`bjk s poaruj` osdfur`v`bj` nv`ldtktk d tdmk prkmouju b`idob`lbk dorf`bdz`idjsnk fr`bdik u r`zumdjkv`bju d prdmjkbd sust`v` osdfur`v`bj` nv`ldtktk u vdsonomoer`zov`bju"

    [ Ekrldbu, 5779"foa" mdbdstrd zkm`lj` potpdsbdi` Eolobjsnk aknl`r`idjk pozv`ld su Kuropsnu mrku z`osdfur`v`bjk nv`ldtktk u vdsonom oer`zov`bju #KBP@$ a` putkm svojdc l`bov` d u sur`abjd s` sKuropsnom uarufom svkudldt` #kbf" Kuropk`b [bdvkrsdty @ssoid`tdob K[@$, Kuropsndmuarukbjkm dbstdtuidj` vdsonof oer`zov`bj` #kbf" Kuropk`b @ssoid`tdob oh Dbstdtutdobs db CdfckrKaui`tdob K[U@YCK$ d b`idob`lbdm s`vkzom stuakb`t` Kuropk #kbf" Kuropk`b Ytuakbts& [bdob KYDE$ dzr`ad snup z`jkabdndc st`ba`ra`, postup`n` d smjkrbdi` z` osdfur`v`bjk nv`ldtktk vdsonofoer`zov`bj`" Aonumkbt poa b`zdvom Yt`ba`rad d smjkrbdik z` osdfur`v`bjk nv`ldtktk u Kuropsnom

    prostoru vdsonof oer`zov`bj` #KYF$ usvojkb jk 577;"foa" u Ekrfkbu" Y`ar`j aonumkbt` jk aovoljbo

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"709

    opkbdt, to omofuujk nordtkbjk dstof b` b`idob`lboj r`zdbd, svdc zkm`lj` potpdsbdi` Eolobjsnkaknl`r`idjk, ekz oezdr` b` nulturbo-povdjksbo b`sljkk, usvojkbd pr`vbd onvdr d sl" B`vkakbd Yt`ba`radd smjkrbdik oeucv``ju trd fl`vb` poaruj` sust`v` z` osdfur`v`bjk nv`ldtktk d to n`no sldjkad:

    0" [but`rbjk osdfur`v`bjk nv`ldtktk u vdsonom oer`zov`bju st`ba`rad d smjkrbdik trke`juposludtd, s jkabk str`bk, n`o dzvor poeolj`bj` nv`ldtktk u pru`bju usluf` ust`bov`m`

    vdsonof oer`zov`bj` d opr`va`bjk bjdcovk dbstdtuidob`lbk `utobomdjk, aon s arufk str`bktrke`ju, nordsbdidm` usluf` stuakbtdm`, omofudtd to nv`ldtktbdjk prdstup usluf`m` ukuropsnom prostoru vdsonof oer`zov`bj`"

    Kuropsnd st`ba`rad z` ubut`rbjk osdfur`v`bjk nv`ldtktk u vdsondm udldtdm` su:0" Woldtdn` nv`ldtktk d postupid osdfur`v`bj` nv`ldtktk

    5" Oaoerkbjk, pr`kbjk d pkrdoadbk provjkrk profr`m` d nv`ldhdn`idj`

    9" Oijkbjdv`bjk stuakb`t`

    1" Osdfur`v`bjk nv`ldtktk b`st`vbdnof n`ar`

    ;" Oer`zovbd rksursd d pomo stuakbtdm`

    8" Yust`vd dbhormdr`bj`6" Dbhormdr`bjk j`vbostd"

    5" X`bjsno osdfur`v`bjk nv`ldtktk u vdsonom oer`zov`bju st`ba`rad d smjkrbdiktrke`ju stvordtdpoalofu z` r`a `fkbidj`m` nojk provoak v`bjsno osdfur`v`bj` nv`ldtktk tk omofudtd vdsonur`zdbu aostupbostd d r`zumljdvostd rkzult`t` provkakbof v`bjsnof osdfur`v`bj` nv`ldtktk"

    9" @fkbidjk z` v`bjsno osdfur`v`bjk nv`ldtktk u vdsonom oer`zov`bju s`ar`j st`ba`ra` dsmjkrbdi` upuujk b` z`aovolj`v`bjk oarkkbdc nrdtkrdj` nojd mor`ju postoj`td noa `fkbidj`nojk provoak v`bjsno osdfur`v`bjk nv`ldtktk u smdslu bjdcovof st`tus`, ajkl`tbostd, rksurs`

    #ljuasndc d hdb`bidjsndc$, bkovdsbostd u r`au d ajklov`bju, dzvjkt`v`bj` d sl"

    B`vkakbd st`ba`rad d smjkrbdik sk tkmkljk b` b`kldm` #KBP@$:

    uv``v`bj` potrke` d dbtkrks` z` vdsondm oer`zov`bjkm oa str`bk stuakb`t`, posloa`v`i` didjklof` arutv`,

    `utobomdjd vdsonooer`zovbdc ust`bov` uz vdsonu oafovorbost dstdc z` nv`ldtktu d bjkbo

    osdfur`v`bjk,

    v`bjsnof osdfur`v`bj` nv`ldtktk nojk mor` oafov`r`td svrsd d posludtd ust`bov`m` vdsonofoer`zov`bj` s`mo n`o bu`b d prdnl`a`b tkrkt u ostv`rkbju post`vljkbdc idljkv`,

    r`zvoju d poeolj`bjk `n`akmsndc profr`m` u nordst stuakb`t` d ost`ldc nordsbdn` uKuropsnom prostoru vdsonof oer`zov`bj`,

    postoj`bj` uspjkbdc d udbnovdtdc orf`bdz`idjsndc struntur` z` provokbjk d ub`prjkkbjk`n`akmsndc profr`m`,

    tr`bsp`rkbtbostd d nordtkbju mdljkbj` v`bjsndc strubj`n` u proiksdm` osdfur`v`bj`nv`ldtktk,

    potdi`bj` r`zvoj` nulturk nv`ldtktk oa str`bk vdsonooer`zovbk ust`bovk,

    r`zeordtostd d oafovorbostd vdsonooer`zovbdc dbstdtuidj`, unljuujud d oafovorbost z`dbvkstdr`bjk j`vbof d prdv`tbof bovi`,

    usnl`kbostd #nomp`tdedlbostd$ osdfur`v`bj` nv`ldtktk z` potrkek utvrdv`bj` oafovorbostd dosdfur`v`bjk nv`ldtktk z` svrck poeolj`bj`,

    sposoebostd vdsonooer`zovbdc ust`bov` u akmobstrdr`bju svojk nv`ldtktk u zkmljd d

    dbozkmstvu d

    r`zlddtostd d dbov`tdvbostd u provokbju oafov`r`judc proiks`"

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"701

    Kuropsnd rkfdst`r z` osdfur`bjk nv`ldtktk vdsonof oer`zov`bj` #KP@U$ osbov`b jk 5773"foa" oa str`bk

    frupk K1 n`o bkovdsb` orf`bdz`idj` z`aukb` z` uspost`vu d vokbjk rkfdstr` `fkbidj` z`osdfur`v`bjk nv`ldtktk" Osbov` bjkfovof ajklov`bj` jk povk`bjk tr`bsp`rkbtbostd sust`v`osdfur`v`bj` nv`ldtktk" [ b`vkakbd rkfdst`r mofu edtd prdmljkbk `fkbidj` djd sk r`a d ajklov`bjktkmkljd b` nrdtkrdjdm` KYF" A`b`s sk u KP@U b`l`zk rkfdstrdr`bk 54 `fkbidj` z` osdfur`bjk nv`ldtktk"

    1"0"5" Osdfur`v`bjk nv`ldtktk u crv`tsnom sust`vu vdsonof oer`zov`bj`

    Wotpdsdv`bjkm Eolobjsnk aknl`r`idjk 5770"foa", Ukpueldn` Crv`tsn` sk oevkz`l` b` promdi`bjk

    kuropsnk sur`abjk u osdfur`v`bju nv`ldtktk s idljkm r`zvdj`bj` usporkadvdc nrdtkrdj` d mktoaolofdj`"

    Yust`v osdfur`v`bj` nv`ldtktk vdsondc udldt` u Ukpueldid Crv`tsnoj ustrojkbd su sunl`aboYt`ba`radm` d smjkrbdi`m` z` osdfur`v`bjk nv`ldtktk u Kuropsnom prostoru vdsonof oer`zov`bj` -

    KYF" [ Ukpueldid Crv`tsnoj oer`zov`bjk d zb`bost su usno povkz`bd" Wrdm`rb` oafovorbost z`

    nv`ldtktu vdsonof oer`zov`bj` d zb`bostd b` vdsondm udldtdm` lkd b` vdsondm udldtdm` d zb`bstvkbdmorf`bdz`idj`m`" Wrkm` Dzvjku @fkbidj` z` zb`bost d vdsono oer`zov`bjk #@ZXO$ dz 5700"foa",osdfur`v`bjk nv`ldtktk u zb`bostd d vdsonom oer`zov`bju u Ukpueldid Crv`tsnoj, opds`bo jk u trd h`zk

    #@ZXO$:0" Wrv` h`z` z`podbjk 0449"foa" d tr`jk ao 5779"f" z`pokt` jk osbdv`bjkm B`idob`lbof vdjk`

    z` zb`bost d B`idob`lbof vdjk` z` vdsono oer`zov`bjk b`nob aobkskbof prvof Z`nob` ozb`bstvkbodstr`dv`noj ajkl`tbostd dz 0449"foa" #BB ;4/48-prodkb tknst$

    5" Aruf` h`z` tr`jk oa 5779"foa" ao 5774"foa" z`pokt` jk aobokbjkm bovof Z`nob` ozb`bostd d vdsonom oer`zov`bju #BB 059/79, 043/79, 07;/71, 061/71, 75/76, 18/76, 1;/74,

    89/00, 41/09$" @fkbidj` z` zb`bost d vdsono oer`zov`bjk osbov`b` jk 5771"foa" #BB 070/71 d

    3/76$" Bjkb` z`a`k poar`zumdjkv` oe`vlj`bjk poslov` u ajklonrufu d b`alkbostd utvrkbdmv`kdm z`nobsndm propdsdm` vkz`bdm z` zb`bost d vdsono oer`zov`bjk" B`vkakb` @fkbidj`,t`nokr, oe`vlj` tkcbdnk d `amdbdstr`tdvbk poslovk vkz`bk z` osdfur`v`bjk nv`ldtktk u

    vdsonom oer`zov`bju" [ tdjknu arufk h`zk, B`idob`lbo vdjkk z` vdsono oer`zov`bjk u5776"foa" ponrkk postup`n vrjkabov`bj` vdsonooer`zovbdc dbstdtuidj`" Mkutdm, zeofuokbdc bkaost`t`n` postojkkf z`nobsnof onvdr`, u smdslu bk osdfur`v`bj` aovoljbos`most`lbostd @fkbidjd u provokbj` ntdvbostd v`bjsnof vrkabov`bj` nv`ldtktk, 5774"foa" jkusvojkb Z`nob o osdfur`v`bju nv`ldtktk u zb`bostd d vdsonom oer`zov`bju #BB 1;/74$"

    9" Qrk` h`z` tr`jk oa 5774"foa ao a`b`s Z`nob o osdfur`v`bju nv`ldtktk u zb`bostd d vdsonomoer`zov`bju jk oj``o ulofu @fkbidjk u provokbju postup`n` v`bjsnof vrkabov`bj`nv`ldtktk vdsondc udldt`, stuadjsndc profr`m` d zb`bstvkbdc orf`bdz`idj`" Wrkm` Z`nobu oosdfur`v`bju nv`ldtktk u zb`bostd d vdsonom oer`zov`bju #l"1",st"5"to" -j$ @fkbidj` z`

    zb`bost d vdsono oer`zov`bjk provoad ado postup`n` dbdidj`lbk `nrkadt`idjk, postupnkrk`nrkadt`idjk, postupnk tkm`tsnof vrkabov`bj`, postupnk v`bjsnk bkovdsbk pkrdoadbkprosuaek ubut`rbjdc sust`v` osdfur`v`bj` d ub`prjkdv`bj` nv`ldtktk #`uadt$, prdnuplj` doer`ujk poa`tnk o sust`vu zb`bostd d vdsonof oer`zov`bj` d arufdm sust`vdm` s nojdm` suzb`bost d vdsono oer`zov`bjk u mkuovdsbostd" @fkbidj` jk pubopr`vb` l`bdi` kuropsnofuarukbj` KBP@ tk jk 5700"f" uvrtkb` u KP@U" B`vkakbo j`md vjkroaostojbost @fkbidjk z`provokbjk postup`n` v`bjsnof osdfur`v`bj` nv`ldtktk u dt`vom Kuropsnom prostoruvdsonof oer`zov`bj`"

    [spost`vljkbd sust`v osdfur`v`bj` nv`ldtktk u kuropsnom vdsonooer`zovbom prostoru trke`o ed

    prdaobosdtd a`ljbjdm `ntdvbostdm` oa nojdc sk oknuju rkzult`td u smdslu nordtkbj` zb`bj` d

    nompktkbidj` z` osdfur`v`bjk auforobk nobnurkbtbostd d r`zvoj` arutv u ijkldbd" Bosdtkljd t`nvdc

    http://www.zakon.hr/cms.htm?id=481http://www.zakon.hr/cms.htm?id=482http://www.zakon.hr/cms.htm?id=483http://www.zakon.hr/cms.htm?id=484http://www.zakon.hr/cms.htm?id=485http://www.zakon.hr/cms.htm?id=486http://www.zakon.hr/cms.htm?id=487http://www.zakon.hr/cms.htm?id=488http://www.zakon.hr/cms.htm?id=489http://www.zakon.hr/cms.htm?id=489http://www.zakon.hr/cms.htm?id=488http://www.zakon.hr/cms.htm?id=487http://www.zakon.hr/cms.htm?id=486http://www.zakon.hr/cms.htm?id=485http://www.zakon.hr/cms.htm?id=484http://www.zakon.hr/cms.htm?id=483http://www.zakon.hr/cms.htm?id=482http://www.zakon.hr/cms.htm?id=481
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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"70;

    `ntdvbostd trke`ld edc edtd svd adobdid sust`v` vdsonof oer`zov`bj`, ` poskebo ml`k fkbkr`idjk ljuadnojd su stknld oarkkbo zb`bjk d nompktkbidjk b` vdsonooer`zovbdm ust`bov`m` u zkmljd dlddbozkmstvu" Qkbj` z` b`vkakbdm aonumkbtdr`b` jk u Kuropsnoj str`tkfdjd z` p`mkt`b, oardv dunljudv r`st> Kurop` 5757", u nojkm jk b`fl`kbo n`no ed ao 5757"foa" 17 + ml`k fkbkr`idjktrke`lo z`vrdtd tkridj`rbd stup`bj oer`zov`bj`"

    1"5" Yust`v osdfur`v`bj` nv`ldtktk b` Xklkudldtu u Wokfd

    1"5"0" U`zvoj sust`v` osdfur`v`bj` nv`ldtktk

    Xklkudldtk u Wokfd `ntdvbo r`ad b` poadz`bju nv`ldtktk oa svof osbutn`" Dbtkbzdvdr`bjk poadz`bj`nv`ldtktk poklo jk osbdv`bjkm Wovjkrkbstv` z` osdfur`v`bjk nv`ldtktk 5773" foadbk, nojk jk edlos`st`vljkbo oa proakn`b` z` b`st`vu, t`jbdn`, prkast`vbdn` b`st`vbdn`, prkast`vbdn` `sdstkb`t` d

    prkast`vbdn` stuakb`t`" @ntdvbostd povjkrkbstv` edlk su usrkaotokbk b` pr`kbjk dzvkaekb`st`vbdc s`ar`j` d `b`ldzu rkzult`t`, `b`ldzdr`bjk b`st`vbdc s`ar`j`, pr`kbjk optkrkkbj`b`st`vbdn`, prkoeldnov`bjk d aofr`abj` dbtkrbktsnk str`bdik Xklkudldt`, r`zfovord s pojkadbdm

    prkamktbdm b`st`vbdidm` o proelkmdm` b` nojk su upozordld prkast`vbdid stuakb`t`, nobtdbudr`booer`zov`bjk b`st`vbdn` d sur`abdn` putkm skmdb`r`, prka`v`bj` tk zb`bstvkbdc snupov` u zkmljd d

    dbozkmstvu, a`ljbju dbhorm`tdz`idju prka`v`obdi` d nordtkbjk b`jsuvrkmkbdjdc tkcbolofdj` u vkzd sprdjkbosom zb`bj` d sldbo"

    Wr`vdlbdn o ustroju d ajklov`bju sust`v` z` osdfur`v`bjk nv`ldtktk aobkskb jk 00" ldpbj` 5773" foadbk"

    B`nob tof` aodvdo jk avdjk dzmjkbk #ldstop`a 5774" foadbk d vklj`` 5709" foadbk$ tk bovo dza`bjk54" oujn` 5709" foadbk" Wr`vdlbdnom jk utvrkb idlj, svrc`, poaruj` ajklov`bj` sust`v` osdfur`v`bj`nv`ldtktk b` Xklkudldtu u Wokfd, ` s`st`v Wovjkrkbstv` z` osdfur`v`bjk d ub`prkdv`bjk nv`ldtktkakhdbdr`b jk b` b`db a` povjkrkbstvo dbk akn`b, proakn`bd, 5 prkast`vbdn` b`st`vbdn` d sur`abdn`,prkast`vbdn bkb`st`vbof osoelj`, 5 prkast`vbdn` v`bjsndc adobdn` d prkast`vbdn stuakb`t`" Yunl`abo

    b`vkakbdm dzmjkb`m` Ytrubo vdjkk X[W-` b` svojoj 4" sjkabdid u `n"foa" 5705/09 oar`boj 3"oujn` aobdjklo jk Oalunu o dmkbov`bju povjkrkbstv` z` ub`prkkbjk d osdfur`v`bjk nv`ldtktk b`Xklkudldtu"

    N`no ed postupid ubut`rbjk prosuaek sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt` edld tr`bsp`rkbtbddzr`kb jk Wr`vdlbdn o postupnu ubut`rbjk pkrdoadbk prosuaek YON-` X[W-` s akidadr`bo b`vkakbdmh`z`m` prosuaek, idljkvdm` d pl`bom `ntdvbostd, mktoaolofdjom provokbj` postupn`, postupnomb`nb`abof pr`kbj`, strunturom dzvjk` s prkporun`m` z` poeolj`bjk d nob`bu oijkbur`zvdjkbostd d udbnovdtostd sust`v`" Idljkvd ubut`rbjk bkovdsbk prosuaek, sunl`abo Wr`vdlbdnu, suutvrdv`bjk udbnovdtostd uspost`vljkbof YON-` b` X[W-u, utvrdv`bjk utjki`j` sust`v` b`poeolj`bjk nv`ldtktk oer`zov`bj` tk utvrdv`bjk utjki`j` b` r`zvoj nulturk nv`ldtktk"

    Woldtdn` nv`ldtktk d Ytr`tkfdj` nv`ldtktk usvojkbk su b` 9" sjkabdid Wovjkrkbstv` oa 54" tr`vbj` d

    prosldjkkbk Ytrubom vdjku nojk jk usvojdlo bovu Woldtdnu nv`ldtktk d Ytr`tkfdju nv`ldtktk b` 0;"sjkabdid u `n"foa" 5705/09" oa 97" tr`vbj` 5709" foadbk" PW Woldtdn` nv`ldtktk prkast`vlj` dzj`vu

    akn`b` o pr`viu u nojkm k voadtd Xklkudldtk d potvrujk prka`bost Xklkudldt` u osdfur`v`bju dst`lbom ub`prkdv`bju nv`ldtktk" Osbov` z` ostv`rdv`bjk poldtdnk nv`ldtktk Xklkudldt` jk Ytr`tkfdj`nv`ldtktk" PY Ytr`tkfdj` nv`ldtktk Xklkudldt`u Wokfd tkmkljbd jk aonumkbt nojd oarkujk str`tknkidljkvk nv`ldtktk, ntdvbostd, pon`z`tkljk uspjkbostd, tk mkc`bdzmk nojdm` sk osdfur`v`, ub`prkujkd promovdr` nv`ldtkt` Xklkudldt`"

    Yunl`abo `ntu`lbdm trkbaovdm` moakrbof fospoa`rstv` Xklkudldtk u Wokfd akhdbdr`lo jk

    Ytr`tkfdju r`zvoj` z` r`zaoeljk oa 5707" ao 5709" foadbk" Ytr`tkfdj` jk ujkabo d opkr`tdvbd pl`b tk

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"708

    prkavd` poskebk z`a`tnk d dbadn`tork, nojk Xklkudldtk b`mjkr`v` provkstd sunl`abo prkavdkbdmvrkmkbsndm tkrmdbdm`"

    Ytr`tknd idljkvd, z`a`id d dbadn`tord, nojd sk b`mjkr`v`ju ostv`rdtd tdjknom 5709" foadbk s`ar`bd su u@nidjsnom pl`bu provokbj` idljkv` d `ntdvbostd u 5709" foadbd akhdbdr`bdc Ytr`tkfdjom Xklkudldt` uWokfd z` r`zaoeljk 5707"-5709" foadbk" Z` sv`nd str`tknd idlj `ntu`lbk Ytr`tkfdjk b`vkakbd su z`a`id

    d ntdvbostd nojdm` sk pl`bdr`bd idljkvd b`mjkr`v`ju ostv`rdtd" Noa sv`nk pl`bdr`bk ntdvbostd b`vkakbdsu nobnrktbd dbadn`tord, b`alkbk osoek z` provkaeu tk s`md ron provkaek" B` nr`ju str`tknofr`zaoelj` pl`bdr` sk dzr`a` dzvjk` noj` sk oabosd b` rk`ldz`idju post`vljkbdc idljkv` d `ntdvbostd uz`b`ldzu uspjkbostd d oijkbu udbnovdtostd" @nidjsnd pl`b usvojkb jk b` 09" sjkabdid Ytrubof vdjk`X[W-` u `n"foa" 5705/09" oar`boj 0;" tr`vbj` 5709"f"

    N`no ed u s`st`vlj`bjk d rkvdadr`bjk stuadjsndc profr`m` unljudld v`bjsnk adobdnk d @L[MBD-k dzr`kbjk d usvojkb Wr`vdlbdn o postupnu ub`prkdv`bj` stuadjsndc profr`m` X[W-`" Yunl`abo Wr`vdlbdnu opostupnu ub`prkdv`bj` stuadjsndc profr`m` b` X[W-u Ytrubo vdjkk jk b` svojoj 4" sjkabdidosbov`lo povjkrkbstv` z` pkrdoadbu rkvdzdju stuadjsndc profr`m`" [ r`a povjkrkbst`v` unljukbd suprkast`vbdid fospoa`rstvkbdn` d j`vbopr`vbdc tdjkl` s nojdm` Xklkudldtk ostv`rujk zb``jbdjusur`abju tk nojd dm`ju vdkfoadbjk r`abo dsnustvo u struid"

    [ svrcu osdfur`v`bj` d ub`prkdv`bj` nv`ldtktk b`st`vk b` Xklkudldtu dzr`kb jk d usvojkb Wr`vdlbdno postup`bju po provkakboj kv`lu`idjd dzvkaek b`st`vk, b`st`vbdn` d nolkfdj` oa str`bk stuakb`t`"

    Wr`vdlbdnom jk urkkb idlj provokbj` `bnktk, oafovorbost z` bjkbo provokbjk, `b`ldzu dprdnuplj`bjk dbhorm`idj`, vrdjkmk d b`db provokbj` tk postup`bjk po provkakboj kv`lu`idjd dzvkaekb`st`vk, b`st`vbdn` d nolkfdj` oa str`bk stuakb`t` b` X[W-u"

    Xklkudldtk u Wokfd, svjksbo v`bostd dbhorm`idj` o nv`ldtktd d udbnovdtostd `ntdvbostd nojk provoad,dzr`adlo jk dbtkrbk dzvjkt`jk, tk jk propds`lo bjdcov s`ar`j d adb`mdnu prdnuplj`bj` dbhorm`idj`" B`osbovu propds`bdc d usvojkbdc dbtkrbdc dzvjkt`j`, tk prdnupljkbdc dbhorm`idj` provoadt k sk `b`ldz`

    `ntdvbostd Xklkudldt` u idlju mjkrkbj` d pr`kbj` uspjkbostd" Wrdnupljkbk dbhorm`idjk Xklkudldtk knordstdtd u proiksdm` pl`bdr`bj` tk u svrcu nobtdbudr`bof poeolj`bj` sust`v` osdfur`v`bj` nv`ldtktk"

    1"5"5" Aonumkbt`idj` sust`v` osdfur`v`bj` nv`ldtktk

    Aonumkbt`idj` sust`v` osdfur`v`bj` jk opskb` d svkoeucv`tb`" N`no ed sk omofudlo jkabost`vbdjksb`l`kbjk d prdstup aonumkbt`idjd dzr`kb jk PUA Ukfdst`r aonumkb`t` sust`v` osdfur`v`bj`nv`ldtktk" B`vkakbd Ukfdst`r s`ar`v` popds pr`vdlbdn`, oalun`, dzvjkt`j`, oer`z`i` d ost`ldcaonumkb`t` nojdm` sk osdfur`v` provokbjk d ub`prkdv`bjk YON-` b` X[W-u" Aonumkbtd sur`sporkkbd prkm` poarujdm` osdfur`v`bj` nv`ldtktk sunl`abo PWON Wrdrubdnu z` osdfur`v`bjknv`ldtktk v5"7"

    Ukfdst`r aonumkb`t` s`ard dbhorm`idjk o:

    Dbtkrboj dhrd aonumkbt`

    @ntdvbostd aonumkbt` #trkbutbo `ntdv`b dld vkrzdj` noj` vdk bdjk `ntdvb`$

    B`zdvu aonumkbt`

    Eroju nl`sk

    B`zdvu tdjkl` nojk jk usvojdlo aonumkbt

    A`tumu usv`j`bj` aonumkbt`

    Yvk potrkebk dbhorm`idjk o aonumkbtdm` YON-` potrkebo jk ubdjktd u Ukfdst`r u trkbutnu bjdcovof

    stup`bj` b` sb`fu" Ukfdst`r aonumkb`t` YON-` oej`vljujk sk b` wke str`bdid X[W-`"

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"706

    1"5"9" Qdjkl` d postupid z` osdfur`v`bjk nv`ldtktk

    Qdjkl` Xklkudldt` oafovorb` z` sust`v osdfur`v`bj` nv`ldtktk su Ytrubo vdjkk d Wovjkrkbstvo z`ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk #u a`ljbjkm tknstu: Wovjkrkbstvo$" Yust`vom osdfur`v`bj`nv`ldtktk upr`vlj` Ytrubo vdjkk" Ytrubo vdjkk, b` prdjkalof Wovjkrkbstv`, aobosd:

    str`tkfdju nv`ldtktk, prdrubdn nv`ldtktk d postupnk osdfur`v`bj` nv`ldtktk u svdm poarujdm`

    r`a` d ajklov`bj` Xklkudldt`,

    oalunk o mjkr`m` d `ntdvbostdm` u onvdru sust`v` osdfur`v`bj` nv`ldtktk,

    oalunu o prdcv``bju pl`b` ntdvbostd sust`v` osdfur`v`bj` nv`ldtktk,

    oalunu o prdcv``bju dzvjk` Wovjkrkbstv`,

    arufk oalunk u onvdru svojk b`alkbostd sunl`abo Yt`tutu d potrke`m` osdfur`v`bj` nv`ldtktk

    b`st`vbk, strubk d zb`bstvkbk ajkl`tbostd Xklkudldt`"

    Ytrubo tdjklo z` osdfur`v`bjk nv`ldtktk b` Xklkudldtu jk Wovjkrkbstvo z` ub`prkdv`bjk dosdfur`v`bjk nv`ldtktk b` Xklkudldtu" Wovjkrkbstvo ujkadbjujk d nooradbdr` svk `ntdvbostd vkz`bk uz

    nv`ldtktu tk dm` sloeoau prdl`foaek postup`n` sust`v` z` osdfur`v`bjk nv`ldtktk sunl`abopotrke`m` Xklkudldt`" Wovjkrkbstvo jk s`vjktoa`vbo tdjklo Ytrubof vdjk`" Wovjkrkbstvo oe`vlj`sljkakk poslovk:

    pl`bdr`, orf`bdzdr`, nooradbdr` d provoad postupnk vrkabov`bj` sust`v` osdfur`v`bj`

    nv`ldtktk,

    r`zvdj` ubut`rbjk mkc`bdzmk osdfur`v`bj`, ub`prjkkbj` d promdi`bj` nv`ldtktk b` r`zdbd

    Xklkudldt`,

    prdnuplj` d sdstkm`tdzdr` povr`tbk dbhorm`idjk d ub`prkujk sust`v osdfur`v`bj` nv`ldtktk,

    prkal`k Ytrubom vdjku str`tknk aonumkbtk nv`ldtktk d propdsk z` osdfur`v`bjk nv`ldtktk,

    prkal`k Ytrubom vdjku oalunk o sust`vu osdfur`v`bj` nv`ldtktk nojk su u b`alkbostd

    Ytrubof vdjk`, sunl`abo l" 6" ovof Wr`vdlbdn`,

    prkal`k Ytrubom vdjku foadbjd pl`b mjkr` d `ntdvbostd z` provokbjk d ub`prkdv`bjk

    sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt`,

    r`zvdj` d prkal`k Ytrubom vdjku pon`z`tkljk nv`ldtktk spkidhdbk z` Xklkudldtk,

    poabosd Ytrubom vdjku pkrdoadn` dzvjk` o svom r`au,

    poabosd Ytrubom vdjku dzvjk` o provkakbdm mjkr`m` poeolj`bj` sunl`abo pl`bu

    `ntdvbostd,

    pr`td d nooradbdr` ajklov`bjk adobdn` sust`v` upr`vlj`bj` nv`ldtktom Xklkudldt` u

    `ntdvbostdm` osdfur`bj` nv`ldtktk,

    sur`ujk u prdprkmd postupn` v`bjsnof vrkabov`bj` Xklkudldt "

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"703

    Yldn` 0" Yckm`tsnd prdn`z orf`bdz`idjk sust`v` z` upr`vlj`bjk nv`ldtktom b` Xklkudldtu u Wokfd

    Fl`vbd proiksd sust`v` osdfur`v`bj` nv`ldtktk su:

    Wl`bdr`bjk Wovjkrkbstvo sv`nk foadbk prkal`k Wl`b mjkr` d `ntdvbostd z` provokbjk dub`prkdv`bjk sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt " Foadbjd Wl`b usv`j` Ytrubo vdjkk

    tk sk oej`vljujk b` wke str`bdid X[W-`"

    Wrovkae` Yvk `ntdvbostd dzvoak sk sunl`abo foadbjkm Wl`bu d Wrdrubdnu" Z` provkaeupl`bdr`bdc `ntdvbostd Wovjkrkbstvo, tdjkl` dld z`aukbk osoek prdprkm`ju, ` Ytrubo vdjkkusv`j` aonumkbtk vkz`bk uz provokbjk d ub`prkdv`bjk sust`v` osdfur`v`bj` nv`ldtktk"

    Wrovjkr`Wrovkakbk `b`ldzk d rkzult`td mjkrkbj` d pr`kbj` uspjkbostd prkzkbtdr`ju sk b`sjkabdi`m` Ytrubof vdjk`, Xdjk` oajkl` d [pr`vbof vdjk` s tkmom nv`ldtktk tk sk oej`vljujub` wke str`bdid X[W-`" Wovjkrkbstvo b` nr`ju foadbk `b`ldzdr` provkaeu pl`b` `ntdvbostd tk

    poabosd foadbjk dzvjkk Ytrubom vdjku, nojk f` usv`j` b`nob r`spr`vk tk sk oej`vljujk b`wke str`bdid X[W-`"

    [but`rbjom pkrdoadbom prosuaeom sust`v` osdfur`v`bj`, noju provoad poskebopovjkrkbstvo sv`nk foadbk, Xklkudldtk provjkr`v` udbnovdtostd uspost`vljkbof sust`v`osdfur`v`bj` nv`ldtktk b` Xklkudldtu d bjkfovof utjki`j` b` poeolj`bjk nv`ldtktkoer`zov`bj` d r`zvoj nulturk nv`ldtktk" Dzvjkk o provkakboj ubut`rbjoj prosuaed usv`j`Ytrubo vdjkk" B` tkmklju ubut`rbjk prosuaek sust`v` osdfur`v`bj` nv`ldtktk d ost`lkpotrkebk aonumkbt`idjk @fkbidj` z` zb`bost d vdsono oer`zov`bjk provoad v`bjsnu bkovdsbu

    pkrdoadbu prosuaeu sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt`

    Wromjkb` B` osbovu prdnupljkbdc d `b`ldzdr`bdc dbhorm`idj` oa svdc adobdn`, rkzult`t`ubut`rbjk d v`bjsnk prosuaek, Wovjkrkbstvo r`zvdj` d ub`prkujk sust`v osdfur`v`bj`

    nv`ldtktk b` Xklkudldtu

    Wovjkrkbstvo z`

    ub`prkdv`bjk dosdfur`v`bjk

    nv`ldtktk b` X[W-u

    [but`rbjd adobdid:

    stuakbtd,

    b`st`vbdid,`amdbdstr`tdvbo

    osoeljk,

    tkcbdno osoeljk

    X`bjsnd adobdid:

    posloa`vid,

    fospoa`rstvo,

    @L[MBD,

    arufd

    Akn`b

    Ytrubo vdjkk

    @fkbidj` z`

    zb`bost d vdsono

    oer`zov`bjk

    Wovjkrkbstv`:

    z` pkrdoadburkvdzdju,

    z` strubd dzb`bstvkbd r`a,

    sur`abju s

    fospoa`rstvom,

    aruf`"

    [pr`vbo vdjkk

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"704

    ;" @NQDXBOYQD Z@ OYDF[U@X@BJK D [B@WUKDX@BJKNX@LDQKQKWOWOAU[JDM@

    ;"0" Xokbjk Xklkudldt` dproikaurk sust`v` osdfur`v`bj` nv`ldtktk

    ;"0"0" Yt`ba`ra

    Xklkudldtkm trke` upr`vlj`td b` osbovu usvojkbdc str`tkndc aonumkb`t` d oafov`r`judcpostup`n` z` osdfur`v`bjk nv`ldtktk d st`ba`ra` svojdc profr`m` d nv`ldhdn`idj`" [ poslov`bju

    Xklkudldtk sk trke` j`sbo posvktdtd r`zvoju nulturk nv`ldtktk d osdfur`v`bj` nv`ldtktk, prd kmu jkbubo r`zvdtd d prdmjkbjdv`td str`tkfdju z` st`lbo poeolj`v`bjk nv`ldtktk" Ytr`tkfdj` r`zvoj`, poldtdn`nv`ldtktk d postupid z` bjdcovo provokbjk trke`ju dm`td horm`lbd st`tus d edtd j`vbo aostupbd" [postupnk osdfur`v`bj` nv`ldtktk potrkebo jk unljudtd stuakbtk d ost`lk adobdnk sust`v`" #KYF$

    ;"0"5" @ntdvbostd

    @ntdvbost 0"0" Ytr`tkno pl`bdr`bjk

    Xklkudldtk aobosd str`tkfdju r`zvoj` usnl`kbu s mdsdjom d vdzdjom Xklkudldt` #poaruj`:[pr`vlj`bjk vdsondm udldtkm d osdfur`v`bjk nv`ldtktk> Ytuadjsnd profr`md d stuakbtd> Ytrub`,zb`bstvkbo-dstr`dv`n` d dza`v`n` ajkl`tbost> Ljuasnd, m`tkrdj`lbd d hdb`bidjsnd rksursd> Yur`abj` sfospoa`rstvom d lon`lbom z`jkabdiom> Mkub`roab` sur`abj` d moedlbost$

    Idlj Aobdjktd str`tknk aonumkbtk nojd urkuju poaruj` ajklov`bj`Xklkudldt` u snl`au s mdsdjom d vdzdjom Xklkudldt`, trkbaovdm` ddz`zovdm` nojd sk b`mku prka vdsonooer`zovbd sust`v, ` uv``v`judspkidhdbostd dbstdtuidjk"

    Wostup`n provkaek Wroakn`b z` r`zvoj ponrkk postup`n dzr`ak str`tkfdjk r`zvoj` mdbdm`lbo1 mjkski` prdjk dstkn` ron` v`kk str`tkfdjk" N`o tkmklj z` dzr`au sludpostojk` str`tkfdj`, rkzult`td provkakbof dstr`dv`bj` s idljkm dzr`akYVOQ `b`ldzk Xklkudldt`, rkzult`td `bnktdr`bj` z`vrkbdc d adplomdr`bdcstuakb`t` #@L[MBD-j`$, rkzult`td `bnktdr`bj` posloa`v`i`

    z`vrkbdc/adplomdr`bdc stuakb`t`, utvrkbk potrkek fospoa`rstv` d drklon`lbk z`jkabdik, promjkbk nojk sk aof``ju u onrukbju #trkbaovd ddz`zovd$, str`tknd d pr`vbd onvdr vdsonof oer`zov`bj`, zb`bostd dtkcbolofdjk"

    Wrdjkalof Ytr`tkfdjk dzr`ujk proakn`b z` r`zvoj u sur`abjd s l`bovdm`[pr`vk" B`nob r`spr`vk b` bknoldno r`zdb`, [pr`v`, ajkl`tbdid X[W-`,

    Wovjkrkbstv`, prkast`vbdid fospoa`rstv` d j`vbopr`vbdc tdjkl`, Ytrubovdjkk d [pr`vbo vdjkk, nob`bu vkrzdju Ytr`tkfdjk aobosd [pr`vbo vdjkkb` prdjkalof Ytrubof vdjk`"

    B`alkbostd z`prdjkalof/dzr`au

    Wroakn`b z` r`zvoj, [pr`v`, Ytrubo vdjkk

    B`alkbostd z`provjkru/aobokbjk

    [pr`vbo vdjkk

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"757

    Won`z`tkljd

    uspjkbostdYtr`tkfdj` jk prdcv`kb` oa st`bk Ytrubof d [pr`vbof vdjk` d oej`vljkb`b` wke str`bdid X[W-`

    Z`poslkbdid d stuakbtd Xklkudldt` su upozb`td s` str`tkndm idljkvdm` dsuajklov`ld su u r`spr`vd

    Adb`mdn` provkaek Yv`nk 1 foadbkAostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Dzr`kbk su d usvojkbk mdsdj` d vdzdj` X[W-`"

    Ytrubo vdjkk usvojdlo jk Ytr`tkfdju r`zvoj` X[W-` z` r`zaoeljk 5707"-5709"f"

    Ytr`tkfdj` X[W-` z` r`zaoeljk 5707"-5709" aostupb` jk j`vbostd, oej`vljkb`

    b`:

    cttp://www"vup"cr/nv`ldtkt`/aonumkbt`idj`/mdsdj`_vdzdj`_str`tkfdjk_d_p

    oldtdnk/akh`ult"`spx

    @ntdvbost 0"5" Dzr`a` YVOQ `b`ldzk

    Wrovoad sk dstr`dv`bjk s idljkm dzr`ak YVOQ `b`ldzk Xklkudldt` u Wokfd

    Idlj Wrovkstd `bnktb` dspdtdv`bj` stuakb`t` Xklkudldt`, z`vrkbdc dadplomdr`bdc stuakb`t` X[W-`, b`st`vbdn` d ajkl`tbdn` X[W-`,

    fospoa`rstvkbdn` d posloa`v`i` z`vrkbdc/adplomdr`bdc stuakb`t`,prkast`vbdn` j`vbopr`vbdc tdjkl`, s idljkm dzr`ak YVOQ `b`ldzk X[W-`, n`o

    tkmklj` z` dzr`au bovk str`tkfdjk r`zvoj`"

    Wostup`n provkaek Wroakn`b z` r`zvoj ponrkk postup`n dstr`dv`bj`" Yumdr`bk rkzult`tk uoeldnu YVOQ `b`ldzk #t`eldik$ X[W-` prkzkbtdr` [pr`vd d Ytrubom vdjku"YVOQ `b`ldz` slud n`o prkauvjkt z` dzr`au bovk str`tkfdjk r`zvoj`"

    B`alkbostd z`prdjkalof/dzr`au

    Wroakn`b z` r`zvoj, [pr`v`

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostdDzr`kb` YVOQ b`ldz` d prkzkbtdr`b` Ytrubom vdjku

    Adb`mdn` provkaek Jkabom u ktvkrofoadbjkm str`tknom r`zaoelju, po bjkfovomz`vrktnu, n`o tkmklj z` dzr`au bovk str`tkfdjk r`zvoj`"

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Dzr`kb` YVOQ b`ldz` X[W-` 5705" foadbk

    @ntdvbost 0"9" Dzr`a` `nidjsnof pl`b`

    Xklkudldtk aobosd foadbjd @nidjsnd pl`b idljkv` d ntdvbostd akhdbdr`bdc str`tkfdjom r`zvoj`

    http://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspx
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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"750

    Idlj B` tkmklju usvojkbk Ytr`tkfdjk r`zvoj` dzr`adtd `nidjsnd pl`b idljkv` d

    `ntdvbostd akhdbdr`bdc str`tkfdjom r`zvoj` s mjkrljdvdm pon`z`tkljdm`

    uspjkbostd d oijkbom udbnovdtostd"

    Wostup`n provkaek Wroakn`b z` r`zvoj u sur`abjd s l`bovdm` [pr`vk dzr`ujk prdjkalof`nidjsnof pl`b` idljkv` d `ntdvbostd akhdbdr`bdc str`tkfdjom r`zvoj` s

    mjkrljdvdm pon`z`tkljdm` uspjkbostd d oijkbom udbnovdtostd" B`nobr`spr`vk b` bknoldno r`zdb` #[pr`v`, ajkl`tbdid X[W-`$ nob`bu vkrzdju@nidjsnof pl`b` aobosd Ytrubovdjkk"

    B`alkbostd z`prdjkalof/dzr`au

    Wroakn`b z` r`zvoj, [pr`v`

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostd@nidjsnd pl`b jk prdcv`kb oa st`bk Ytrubof vdjk` d oej`vljkb b` wkestr`bdid X[W-`

    Z`poslkbdid Xklkudldt` su upozb`td s` `nidjsndm pl`bom d suajklov`ld su ur`spr`vd

    Adb`mdn` provkaek Jkabom foadbjk

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Dzr`kbk d usvojkb @nidjsnd pl`b X[W-` z` 5709"f

    @nidjsnd pl`b X[W-` z` 5709"f" aostup`b jk j`vbostd, oej`vljkb b`

    cttp://www"vup"cr/nv`ldtkt`/dzvjksi`/dbtkrbd_aonumkbtd_ksf/akh`ult"`s

    px

    @ntdvbost 0"1" Dzvjkt`v`bjk o provkaed `nidjsnof pl`b`

    Xklkudldtkpoabosd Dzvjkk o provkaed str`tkfdjk #`nidjsnof pl`b` idljkv` d `ntdvbostd$ nojk s`ard`b`ldzu uspjkbostd `ntdvbostd, oijkbu udbnovdtostd d kvkbtu`lbk prdjkalofk z` eoljk ostv`rdv`bjkidljkv`

    Idlj Wr`tdtd rk`ldz`idju `ntdvbostd prkavdkbdc `nidjsndm pl`bom #b` tkmkljuYtr`tkfdjk r`zvoj`$ tk o tomk poabdjktd Dzvjkk o provkaed str`tkfdjk#`nidjsnof pl`b` idljkv` d `ntdvbostd$ nojk s`ard `b`ldzu uspjkbostd`ntdvbostd, oijkbu udbnovdtostd d kvkbtu`lbk prdjkalofk z` eoljk

    ostv`rdv`bjk idljkv`, [pr`vd d Ytrubom vdjku"

    Wostup`n provkaek Wroakn`b z` r`zvoj nobtdbudr`bo pr`td rk`ldz`idju `nidjsnof pl`b` idljkv` d

    `ntdvbostd tk o tomk b` nr`ju str`tknof r`zaoelj` #0 foadb`$ s`st`vlj`dzvjkk d poabosd f` [pr`vd d Ytrubom vdjku"

    B`alkbostd z`prdjkalof/dzr`au

    Wroakn`b z` r`zvoj, [pr`v`

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk

    http://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspx
  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

    22/219

    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"755

    Won`z`tkljd

    uspjkbostdDzvjkk jk prdcv`kbo oa st`bk Ytrubofvdjk` d oej`vljkbo b` wke str`bdidX[W-`

    Adb`mdn` provkaek B`jm`bjk jkabom foadbjk, po potrked kk

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerkpr`nsk

    Dzr`kbo d usvojkbo Dzvjkk o provkaed str`tkfdjk X[W-` u 5705"f"

    Dzvjkk o provkaed str`tkfdjk X[W-` u 5705"f" aostupbo jk j`vbostd,oej`vljkbo b`:

    cttp://www"vup"cr/nv`ldtkt`/dzvjksi`/dbtkrbd_aonumkbtd_ksf/akh`ult"`s

    px

    @ntdvbost 0";" [sv`j`bjk dbtkrbdc propds` d aonumkb`t` z` osdfur`v`bjk nv`ldtktk

    Xklkudldtk dm` usvojkbk pr`vbk `ntk #Wr`vdlbdn o ustroju d ajklov`bju sust`v` z` osdfur`v`bjknv`ldtktk, Wr`vdlbdn o ub`prkkbju stuadjsndc profr`m` d sl"$ d aonumkbtk #Woldtdn` nv`ldtktk,

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk d sl"$ z` osdfur`v`bjk nv`ldtktk

    Idlj [spost`v` rkful`tdvk z` nobtdbudr`bo osdfur`v`bjk nv`ldtktk"

    Wostup`n provkaek Wrou`v`ju sk kuropsnd d crv`tsnd st`ba`rad d propdsd dz poaruj`osdfur`v`bj` nv`ldtktk" @b`ldzdr`ju sk dbtkrbd propdsd d aonumkbtd sust`v`

    osdfur`v`bj` nv`ldtktk" B` osbovu provkakbk `b`ldzk dzr`uju sk d/dldrkvdadr`ju dbtkrbd propdsd d aonumkbtd X[W-`" Dbtkrbd propdsd d aonumkbtd sk

    oej`vljuju b` wke str`bdid X[W-`"

    B`alkbostd z`prdjkalof/dzr`au

    Q`jbdn, Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk, [pr`vbo vdjkk

    Won`z`tkljd

    uspjkbostd[svojkbd pr`vbd `ntd d aonumkbtd sust`v` osdfur`v`bj` nv`ldtktk tk

    oej`vljkbd b` wke str`bdid X[W-`

    Adb`mdn` provkaek Ukvdzdj` sv`nk 1 foadbk, po potrked kk

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    [svojkb Wr`vdlbdn o ustroju d ajklov`bju sust`v` z` osdfur`v`bjk nv`ldtktk d

    aostup`b j`vbostd b`:

    cttp://www"vup"cr/nv`ldtkt`/aonumkbt`idj`/r`zdb`_dbstdtuidjk_ksf/akh`

    ult"`spx

    [svojkb Wr`vdlbdn o ub`prkkbju stuadjsndc profr`m` d aostup`b j`vbostdb`:

    cttp://www"vup"cr/o_vklkuidldstu/opid_poa`id/aonumkbtd/pr`vdlbdid/akh

    `ult"`spx

    [svojkb` Woldtdn` nv`ldtktk d aostupb` j`vbostd b`:

    http://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/razina_institucije_esg/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/razina_institucije_esg/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/razina_institucije_esg/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/razina_institucije_esg/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/razina_institucije_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspx
  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

    23/219

    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"759

    cttp://www"vup"cr/nv`ldtkt`/aonumkbt`idj`/mdsdj`_vdzdj`_str`tkfdjk_d_p

    oldtdnk/akh`ult"`spx

    [svojkb` Ytr`tkfdj` nv`ldtktk d aostupb` b`:

    cttp://www"vup"cr/nv`ldtkt`/aonumkbt`idj`/mdsdj`_vdzdj`_str`tkfdjk_d_p

    oldtdnk/akh`ult"`spx

    @ntdvbost 0"8" [spost v` tdjkl` oafovorbdc z` osdfur`v`bjk nv`ldtktk

    Xklkudldtkdm` uspost`vljkb` tdjkl` oafovorb` z` sust`v osdfur`v`bj` nv`ldtktk: Ytrubo vdjkk dWovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, u djkm r`au, osdm z`poslkbdn`, suajklujuprkast`vbdid stuakb`t` d v`bjsndc adobdn` #fospoa`rstvkbdid, lon`lb` z`jkabdi`, @L[MBD d sl"$

    Idlj [spost`v` b`alkbostd d oafovorbostd z` ub`prkdv`bjk d osdfur`v`bjknv`ldtktk"

    Wostup`n provkaek Q`jbdn pr`td m`ba`t l`bov` povjkrkbstv` d oe`vjkt`v` akn`b` o potrked

    dmkbov`bj` bovdc l`bov`" Akn`b prkal`k l`bovk d prkasjkabdn`povjkrkbstv`" Ytrubo vdjkk aobosd oalunu o dmkbov`bju l`bov`povjkrkbstv`" B`alkbostd d oafovorbostd Ytrubof vdjk` d povjkrkbstv` tkposlovd nojk povjkrkbstvo dzvr`v` su akhdbdr`bd Wr`vdlbdnom o ustroju dajklov`bju sust`v` z` osdfur`v`bjk nv`ldtktk" Oalun` o dmkbov`bju l`bov`Wovjkrkbstv` sk oej`vljujk b` wke str`bdid X[W-`"

    B`alkbostd z`prdjkalof/dzr`au

    Akn`b, t`jbdn

    B`alkbostd z`

    provjkru/aobokbjk

    Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostdOalun` o dmkbov`bju l`bov` Wovjkrkbstv` z` ub`prkdv`bjk dosdfur`v`bjk nv`ldtktk usvojkb` d oej`vljkb` b` wke str`bdid X[W-`

    Adb`mdn` provkaek Yv`nk avdjk foadbk noldno tr`jk m`ba`t l`bov` povjkrkbstv`

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Oalun` o dmkbov`bju l`bov` Wovjkrkbstv` z` ub`prkdv`bjk dosdfur`v`bjk nv`ldtktk usvojkb` d aostupb` j`vbostd b`:

    cttp://www"vup"cr/nv`ldtkt`/povjkrkbstvo_z`_nv`ldtktu/s`st`v_povjkrkb

    stv`/akh`ult"`spxWrkast`vbdid stuakb`t` d v`bjsndc adobdn` su unljukbd u r`a Wovjkrkbstv`

    @ntdvbost 0"6" Dzoer`ze` l`bov` Wovjkrkbstv` z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk

    Xklkudldtk osdfur`v` nobtdbudr`bu dzoer`zeu l`bov` Wovjkrkbstv` z` ub`prkdv`bjk dosdfur`v`bjk nv`ldtktk d bov`bu potporu z` bjkfov r`a

    Idlj Nobtdbudr`bo ul`f`bjk u dzoer`zeu l`bov` Wovjkrkbstv` n`no ed usvojkb`zb`bj` mofld nv`ldtktbo prdmdjkbdtd b` r`zvoj d ub`prkdv`bjk YON-` b`X[W-u"

    http://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/povjerenstvo_za_kvalitetu/sastav_povjerenstva/default.aspxhttp://www.vup.hr/kvaliteta/povjerenstvo_za_kvalitetu/sastav_povjerenstva/default.aspxhttp://www.vup.hr/kvaliteta/povjerenstvo_za_kvalitetu/sastav_povjerenstva/default.aspxhttp://www.vup.hr/kvaliteta/povjerenstvo_za_kvalitetu/sastav_povjerenstva/default.aspxhttp://www.vup.hr/kvaliteta/povjerenstvo_za_kvalitetu/sastav_povjerenstva/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspxhttp://www.vup.hr/kvaliteta/dokumentacija/misija_vizija_strategije_i_politike/default.aspx
  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

    24/219

    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"751

    Wostup`n provkaek Akn`b prkal`k bov`b` srkastv` u snlopu @ntdvbostd #Hoba`$ z` r`zvojYON-` b` X[W-u tk sk dzbos uvrt`v` u Hdb`bidjsnd pl`b X[W-`" WrkasjkabdnWovjkrkbstv` pr`td oe`vdjkstd o oar`v`bju kaun`idj` dz poaruj`osdfur`v`bj` nv`ldtktk d orf`bdzdr` oal`z`n b` kaun`idjk" Kaun`idjk sk

    hdb`bidr`ju dz srkast`v` hoba`"

    B`alkbostd z`prdjkalof/dzr`au

    Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, Akn`b

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostdOalun` o dzbosu srkast`v` z` @ntdvbost #Hoba$ z` r`zvoj YON-` b` X[W-u

    Dzvjk` s kaun`idjk

    Adb`mdn` provkaek Jkabom foadbjk

    Aostupbost rkzult`t` Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, akn`b

    Wrdmjkrd aoerk

    pr`nsk

    [svojkb` Oalun` o uvokbju @ntdvbostd #Hoba`$ z` r`zvoj YON-` b` X[W-ud bov`bdm srkastvdm` z` 5709"f"

    Kaun`idjk l`bov` Wovjkrkbstv` z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk

    @ntdvbost 0"3" Dzr`a` foadbjkf pl`b` ntdvbostdd dzvjkt`v`bjk o r`au

    Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk dm` foadbjd pl`b `ntdvbostd d poabosddzvjkk o r`au

    Idlj Qr`bsp`rkbtbo d nobtdbudr`bo provokbjk `ntdvbostd tk ub`prkdv`bjk

    sust`v` osdfur`v`bj` nv`ldtktk b` Xklkudldtu"Wostup`n provkaek Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk dzr`ujk d prkal`k

    Ytrubom vdjku foadbjd pl`b mjkr` d `ntdvbostd z` provokbjk dub`prkdv`bjk sust`v` osdfur`v`bj` nv`ldtktk" Wl`b s`ar`v` popds`ntdvbostd, b`db pr`kbj` rk`ldz`idjk #pon`z`tkljk uspjkbostd$, b`alkbkosoek d ronovk provkaek" Ytrubo vdjkk r`zm`tr` d usv`j` foadbjd pl`b`ntdvbostd" @ntdvbostd sk rk`ldzdr`ju tdjknom foadbk" Wovjkrkbstvo poabosd

    dzvjkk o r`au Ytrubom vdjku" Dzvjkk s`ar`v` `b`ldzu uspjkbostd`ntdvbostd d oijkbu udbnovdtostd" Ytrubo vdjkk prdcv`` dzvjkk" Wl`b`ntdvbostd d dzvjkk sk oej`vljuju b` wke str`bdid X[W-`"

    B`alkbostd z`prdjkalof/dzr`au

    Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostd[svojkb Wl`b `ntdvbostd d mjkr` z` provokbjk d ub`prkdv`bjk sust`v`osdfur`v`bj` nv`ldtktk d oej`vljkb b` wke str`bdid X[W-`

    [svojkbo Dzvjkk o provkakbdm mjkr`m` poeolj`bj` sunl`abo pl`bu`ntdvbostd d oej`vljkbo b` wke str`bdid X[W-`

    Adb`mdn` provkaek Jkabom foadbjk

  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

    25/219

    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"75;

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    [svojkb Wl`b osdfur`v`bj` nv`ldtktk z` 5705"f" d oej`vljkb b`:

    cttp://www"vup"cr/nv`ldtkt`/dzvjksi`/dbtkrbd_aonumkbtd_ksf/akh`ult"`s

    px

    [svojkb Dzvjkt`j o provkakbdm mjkr`m` poeolj`bj` b` tkmklju Wl`b`osdfur`v`bj` nv`ldtktk b` X[W-u z` 5705"f" d oej`vljkb b`:

    cttp://www"vup"cr/nv`ldtkt`/dzvjksi`/dbtkrbd_aonumkbtd_ksf/akh`ult"`s

    px

    @ntdvbost 0"4" [but`rbj` prosuae` sust`v` osdfur`v`bj` nv`ldtktk

    Wovjkrkbstvo z` ubut`rbju prosuaeu sust`v` osdfur`v`bj` nv`ldtktk provoad prosuaeu

    udbnovdtostd sust`v` osdfur`v`bj` nv`ldtktk Xklkudldt` s idljkm nobtdbudr`bof ub`prkkbj`sust`v`

    Idlj [tvrdv`bjk udbnovdtostd uspost`vljkbof sust`v` osdfur`v`bj` nv`ldtktk b`Xklkudldtu d bjkfovof utjki`j` b` poeolj`bjk nv`ldtktk oer`zov`bj` dr`zvoj nulturk nv`ldtktk"

    Wostup`n provkaek Ytrubo vdjkk dmkbujk Wovjkrkbstvo z` ubut`rbju prosuaeu sust`v`osdfur`v`bj` nv`ldtktk b` m`ba`t oa 5 foadbk" Wovjkrkbstvo sk s`stojd oa

    8 l`bov` nojd su u svom r`au bkovdsbd, oa nojdc 0 prkast`vbdn stuakb`t` djka`b prkast`vbdn v`bjsndc adobdn`"

    Wovjkrkbstvo provoad ubut`rbju prosuaeu u vklj`d, sunl`abo PY0-WW[WWYON Wr`vdlbdnu o postupnu ubut`rbjk pkrdoadbk prosuaek YON-` b`X[W-u" [but`rbj` prosuae` s`stojd sk oa ktdrd h`zk:

    0" pl`bdr`bjk,

    5" prosuae` u ukm smdslu,9" dzr`a` dzvjk`,1" b`nb`abo pr`kbjk"

    Dzvjkk o provkakboj ubut`rbjoj prosuaed usv`j` Ytrubo vdjkk" B`nobusv`j`bj` Dzvjk` Wovjkrkbstvo dzr`ujk Wl`b `ntdvbostd z` prkalokb`poeolj`bj`" Wovjkrkbstvo pr`td rk`ldz`idju Wl`b` `ntdvbostd u h`zdb`nb`abof pr`kbj` noj` tr`jk trd mjkski`" Oafovorbk osoek aost`vlj`juWovjkrkbstvu Dzvjk` o z`vrkbdm `ntdvbostdm` d `b`ldzk o udbnovdtostd

    provkakbdc `ntdvbostd" Wotom Wovjkrkbstvo, u ronu oa mjkski a`b`,

    dzr`ujk oejkadbjkbo Dzvjkk b`nob h`zk b`nb`abof pr`kbj` nojk usv`j`Ytrubo vdjkk tk sk oej`vljujk b` sluekbdm wke str`bdi`m` Xklkudldt`"

    B`alkbostd z`prdjkalof/dzr`au

    Wovjkrkbstvo z` ubut`rbju prosuaeu YON-` b` X[W-u

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostd[svojkbo Dzvjkk o provkakboj ubut`rbjoj prosuaed d oej`vljkbo b` wkestr`bdid X[W-`

    http://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspx
  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

    26/219

    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"758

    Adb`mdn` provkaek Jkabom foadbjk

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Wrovkakb` ubut`rbj` prosuae` YON-` b` X[W-u z` 5705"f"

    [svojkbo Dzvjkk o ubut`rbjoj prosuaed YON-` b` X[W-u z` 5705"f" d

    oej`vljkbo b`:

    cttp://www"vup"cr/nv`ldtkt`/dzvjksi`/dbtkrbd_aonumkbtd_ksf/akh`ult"`s

    px

    [svojkbo Dzvjkk o provkakbdm `ntdvbostdm` sunl`abo Wl`bu `ntdvbostdz` poeolj`bjk YON-` b` tkmklju Dzvjk` o [but`rbjoj prosuaed dprkporun`m` z` poeolj`bjk u hollow-up h`zd postupn` ubut`rbjkprosuaek z` 5705"f" d oej`vljkbo b`:

    cttp://www"vup"cr/nv`ldtkt`/dzvjksi`/dbtkrbd_aonumkbtd_ksf/akh`ult"`s

    px

    [svojkb PY0-WW[WWYON Wr`vdlbdn o postupnu ubut`rbjk pkrdoadbkprosuaek YON-` b` X[W-u d oej`vljkb b`:

    cttp://www"vup"cr/o_vklkuidldstu/opid_poa`id/aonumkbtd/pr`vdlbdid/akh

    `ult"`spx

    @ntdvbost 0"07" Oar v`bjk tkm`tsndc sjkabdi` Xdjk` oajkl`, Ytrubof vdjk` d [pr`vbof vdjk`

    Ukaovdto sk oar`v`ju tkm`tsnk sjkabdik Xdjk` oajkl`, Ytrubof vdjk` d [pr`vbof vdjk` o sust`vuosdfur`v`bj` nv`ldtktk d provkaed str`tkfdjk Xklkudldt`

    Idlj [pozb`v`bjk ubut`rbjdc adobdn` s r`zvojkm sust`v` osdfur`v`bj` nv`ldtktkd provkaeom str`tkfdjk X[W-` s idljkm nobtdbudr`bof ub`prkkbj` sust`v`d r`a` Xklkudldt`"

    Wostup`n provkaek Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk d proakn`b z`r`zvoj, sunl`abo pl`bovdm` `ntdvbostd, dbdidr`ju tkm`tsnk sjkabdik Xdjk`oajkl`, Ytrubof vdjk` d [pr`vbof vdjk`" Wrdprkm`ju sk m`tkrdj`ld b` tkmur`zvoj` YON-` d provkaek str`tkfdjk X[W-` nojd sk prkzkbtdr`ju b`

    tkm`tsndm sjkabdi`m`" Dbdidr` sk r`spr`v` svdc adobdn`" Y`st`vlj`ju sk

    z`pdsbdid tk sk z`nljuid aost`vlj`ju proakn`bu d Wovjkrkbstvu" Ukzult`tdr`spr`v` unljuuju sk u pl`bovk `ntdvbostd"

    B`alkbostd z`prdjkalof/dzr`au Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, proakn`b z` r`zvoj

    B`alkbostd z`provjkru/aobokbjk

    Xdjkk oajkl`, Ytrubo vdjkk, [pr`vbo vdjkk

    Won`z`tkljd

    uspjkbostdZ`pdsbdid s` sjkabdi` Xdjk` oajkl` b` tkmu YON-` d/dld provkaek str`tkfdjk

    Z`pdsbdn s` sjkabdik Ytrubof vdjk` b` tkmu YON-` d/dld provkaek str`tkfdjk

    Z`pdsbdn s` sjkabdik [pr`vbof vdjk` b` tkmu YON-` d/dld provkaekstr`tkfdjk

    Adb`mdn` provkaek Jkabom foadbjk

    http://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/o_veleucilistu/opci_podaci/dokumenti/pravilnici/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspxhttp://www.vup.hr/kvaliteta/izvjesca/interni_dokumenti_esg/default.aspx
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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"756

    Aostupbost rkzult`t` [pr`v`

    Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk

    Xdjk` oajkl`

    Ytrubo vdjkk

    [pr`vbo vdjkk

    Wrdmjkrd aoerk

    pr`nsk

    [svojkb Z`pdsbdn s` sjkabdik Ytrubof vdjk` b` tkmu YON-`

    @ntdvbost 0"00" Dzr`a` s`mo`b`ldzk

    Xklkudldtk dzr`ujk s`mo`b`ldzu sunl`abo uput`m` @fkbidjk z` zb`bost d vdsono oer`zov`bjk

    Idlj Dzr`a` s`mo`b`ldzk Xklkudldt` n`o nljubof aonumkbt` z` vrkabov`bjkvdsonof udldt`"

    Wostup`n provkaek Xklkudldtk z`prdm` oe`vdjkst @ZXO o pl`bu rk`nrkadt`idjk vdsondc udldt`u `n"foa" u nojkm jk vdaljdv` unljukbost X[W-` u prkamktbd pl`b"Wrou`v`ju sk [putk z` s`st`vlj`bjk s`mo`b`ldzkvklkudldt` d vdsondc nol`tk sk osbdv` Wovjkrkbstvo z` dzr`au s`mo`b`ldzk" Wovjkrkbstvo s`st`vlj`

    s`mo`b`ldzu X[W-` sunl`abo [put`m` oej`vljkbdm b` www"`zvo"cr"

    B`nob to jk dzr`kb` s`mo`b`ldz` prkzkbtdr` sk Ytrubom vdjku d[pr`vbom vdjku tk sk aost`vlj` @ZXO"

    B`alkbostd z`prdjkalof/dzr`au

    Wovjkrkbstvo z` dzr`au s`mo`b`ldzk

    B`alkbostd z`

    provjkru/aobokbjk

    Akn`b, Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostdDzr`kb` s`mo`b`ldz`, oej`vljkb` b` wke str`bdid X[W-` d aost`vljkb`@ZXO

    Adb`mdn` provkaek Jkabom u ; foadb`

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Dzr`kb` s`mo`b`ldz` X[W-` 5774"f" sunl`abo uput`m` @ZXO

    ;"5" Oaoerkbjk, pr`kbjk d pkrdoadb` rkvdzdj` stuadjsndc profr`m` d nv`ldhdn`idj`

    ;"5"0" Yt`ba`ra

    Xklkudldtk trke` dm`td horm`lbk mkc`bdzmk z` oaoer`v`bjk, pr`kbjk d pkrdoadb` vrkabov`bj`svojdc profr`m` d nv`ldhdn`idj`" #KYF$

    ;"5"5" @ntdvbostd

    @ntdvbostd prd oaoer`v`bju stuadjsndc profr`m`

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"753

    @ntdvbost 5"0" U`zvoj bovdc stuadjsndc profr`m`

    Xklkudldtk r`zvdj` bovk strubk d spkidj`ldstdnk adplomsnk strubk stuadjsnk profr`mk d dzr`ujkkl`eor`tk o prdjkalofu bovdc stuadjsndc profr`m`

    Idlj U`zvoj d uvokbjk bovdc stuadjsndc profr`m` Xklkudldt` sunl`abopotrke`m` dbtkrksbdc snupdb` d str`tkfdjd r`zvoj` X[W-`"

    Wostup`n provkaek Xklkudldtk provoad `bnktdr`bjk posloa`v`i`, @L[MBD-`#z`vrkbdc/adplomdr`bdc stuakb`t $ tk dstr`dv`bjk mdljkbj` strubdc tdjkl`o dbtkrksdm` d potrke`m` z` otv`r`bjk bovdc stuadjsndc profr`m`" Osbdv`

    sk povjkrkbstvo z` dzr`au kl`eor`t` o prdjkalofu bovof stuadjsnof

    profr`m` u djkm s`st`vu suajkluju ubut`rbjd d v`bjsnd adobdid Xklkudldt "Wovjkrkbstvo dzr`ujk kl`eor`t sunl`abo z`nobsndm propdsdm` d uput`m`@fkbidjk z` zb`bost d vdsono oer`zov`bjk" Kl`eor`t sk aost`vlj`

    Mdbdst`rstvu zb`bostd oer`zov`bj` d sport`" Wo z`prdmljkbdm mdljkbdm`rkikbzkb`t` r`ak sk dzmjkbk d/dld aopubk kl`eor`t` tk sk usv`j` hdb`lb`

    vkrzdj` profr`m`"

    B`alkbostd z`prdjkalof/dzr`au

    Ytrubo vdjkk, Wovjkrkbstvo z` dzr`au kl`eor`t`

    B`alkbostd z`provjkru/aobokbjk

    Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, Ytrubo vdjkk,[pr`vbo vdjkk

    Won`z`tkljd

    uspjkbostd[svojkb kl`eor`t o bovom stuadjsnom profr`mu d pocr`bjkb u Ukfdst`r

    stuadjsndc profr`m` #MOZX@F$

    Adb`mdn` provkaek Wrkm` str`tkfdjd r`zvoj` d dsn`z`bdm potrke`m`

    Aostupbost rkzult`t` Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, Ytrubo vdjkk,

    [pr`vbo vdjkk, Mdbdst`rstvo zb`bostd, oer`zov`bj` d sport`, @fkbidj` z`zb`bost d vdsono oer`zov`bjk d ost`ld b`alkbd orf`bd

    Wrdmjkrd aoerk

    pr`nsk

    [svojkb kl`eor`t spkidj`ldstdnof adplomsnof strubof stuadj` Qrfovdbsnoposlov`bjk d pocr`bjkb u Ukfdstr` stuadjsndc profr`m` #MOZX@F$

    @ntdvbost 5"5" Akhdbdr`bjk dscoa` ukbj` stuadjsnof profr`m` d nolkfdj`

    Dscoad ukbj` stuadjsnof profr`m` d nolkfdj` su usnl`kbd s` z`ctjkvdm` strunovbdc uarukbj`,trdt` r`a`, opdm arutvkbdm potrke`m` d dscoadm` ukbj` sroabdc stuadjsndc profr`m``nrkadtdr`bdc udldt` K[

    Idlj Akhdbdr`td svrcovdtk dscoak ukbj` stuadjsndc profr`m` d nolkfdj` nojd b`j`s`b b`db opdsuju zb`bj`, vjktdbk d nompktkbidjk nojk stuakbtd stjkuz`vrktnom stuadj`"

    Wostup`n provkaek Bosdtkljd nolkfdj` d l`bovd povjkrkbstv` z` dzr`au kl`eor`t` `b`ldzdr`juz`ctjkvk strunovbdc uarukbj`, trdt` r`a`, opdc arutvkbdc potrke` ds`ar`j nolkfdj` tk prkal`u dscoak ukbj` nolkfdj` d stuadjsnof profr`m`"Dscoad ukbj` profr`m` d nolkfdj` kvdakbtdr`ju sk u kl`eor`tu o stuadjsnomprofr`mu d aostupbd su nroz Ukfdst`r stuadjsndc profr`m` #MOZX@F$"

    Dscoad ukbj` nolkfdj` kvdakbtdr`ju sk u akt`ljbdm dzvkaekbdm pl`bovdm`nolkfdj` d aostupbd su j`vbostd"

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"754

    B`alkbostd z`prdjkalof/dzr`au

    Bosdtkljd nolkfdj`, povjkrkbstvo z` dzr`au kl`eor`t`

    B`alkbostd z`provjkru/aobokbjk

    Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, Wroklbdid oajkl`,proakn`b z` b`st`vu, Ytrubo vdjkk

    Won`z`tkljduspjkbostd [svojkb kl`eor`t o stuadjsnom profr`mu d pocr`bjkb u Ukfdst`r stuadjsndcprofr`m` #MOZX@F$

    Dzr`kbd d oej`vljkbd akt`ljbd dzvkaekbd pl`bovd nolkfdj`

    Adb`mdn` provkaek Jkabom foadbjk

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    [svojkbd rkvdadr`bd kl`eor`td postojkdc stuadjsndc profr`m` s j`sboakhdbdr`bdm dscoadm` ukbj` profr`m` d nolkfdj`

    Dzr`kbd d oej`vljkbd akt`ljbd dzvkaekbd pl`bovd nolkfdj` s j`sbo akhdbdr`bdm

    dscoadm` ukbj` nolkfdj`

    @ntdvbost 5"9" U`spoajkl KIQY eoaov`

    Yv`nom nolkfdju aoadjkljkb jk oarkkbd eroj KIQY eoaov` sunl`abo r`abom optkrkkbju stuakb`t`

    Idlj U`spoajkl` KIQY eoaov` prkm` stuakbtsndm ntdvbostdm` d proidjkbjkbom

    r`abom optkrkkbju stuakb`t`"Wostup`n provkaek Bosdtkljd nolkfdj` `b`ldzdr`ju stuakbtsnk `ntdvbostd d r`abo optkrkkbjk

    stuakb`t` potrkebo z` postdz`bjk prkavdkbdc dscoa` ukbj`" U`abooptkrkkbjk stuakb`t` po svdm osbov`m` dzbosd z` 0 KIQY eoa 97 s`td r`a`u skmkstru" Yunl`abo proidjkbjkbom r`abom optkrkkbju stuakb`t`aoajkljujk sk oarkkbd eroj KIQY eoaov` nolkfdju" Aoadjkljkbd KIQY eoaovdkvdakbtdr`ju sk u kl`eor`tu o stuadjsnom profr`mu d akt`ljbdm dzvkaekbdm

    pl`bovdm` nolkfdj`"

    B`alkbostd z`prdjkalof/dzr`au

    Bosdtkljd nolkfdj`, povjkrkbstvo z` dzr`au kl`eor`t`

    B`alkbostd z`provjkru/aobokbjk

    Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk, Ytrubo vdjkk

    Won`z`tkljd

    uspjkbostd[svojkb kl`eor`t o stuadjsnom profr`mu d pocr`bjkb u Ukfdst`r stuadjsndc

    profr`m` #MOZX@F$

    Dzr`kbd d oej`vljkbd akt`ljbd dzvkaekbd pl`bovd nolkfdj`

    Adb`mdn` provkaek Wrdldnom dzr`ak kl`eor`t` o stuadjsnom profr`mu, prdldnom pkrdoadbkrkvdzdjk stuadjsndc profr`m`

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    [svojkbd rkvdadr`bd kl`eor`td postojkd stuadjsndc profr`m` s j`sboakhdbdr`bom r`spoajklom KIQY eoaov`

    Dzr`kbd d oej`vljkbd akt`ljbd dzvkaekbd pl`bovd nolkfdj` s j`sbo akhdbdr`bdmr`abdm optkrkkbjkm stuakb`t` d prdp`a`juom r`spoajklom KIQYeoaov`

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"797

    @ntdvbostd prd b`azoru/pr`kbju stuadjsndc profr`m` d nv`ldhdn`idj`

    @ntdvbost 5"1" Dzvkae` stuadjsnof profr`m` sunl`abo aopusbdid b`alkbof tdjkl`

    Xklkudldtk dm` v`ku aopusbdiu z` sv`nd strubd d spkidj`ldstdnd adplomsnd strubd stuadjsndprofr`m nojd dzvoad d z` nojd r`spdsujk b`tjk`j z` upds stuakb`t`

    Idlj Dzvokbjk stuadjsndc profr`m` u snl`au s oaoerkbjkm b`alkbof tdjkl`#Mdbdst`rstvo zb`bostd, oer`zov`bj` d sport`$"

    Wostup`n provkaek Xklkudldtk dzr`ujk kl`eor`tk o bovdm d rkvdadr`bdm postojkdm stuadjsndmprofr`mdm` tk dc aost`vlj` b`alkbdm orf`bdm`" Wovjkrkbstvo z` oijkbubovof dld rk`nrkadt`idju postojkdc stuadjsndc profr`m` prkal`k dza`v`bjkaopusbdik z` dzvokbjk stuadjsndc profr`m`" Mdbdst`rstvo zb`bostd,oer`zov`bj` d sport` po prde`vljkbom pozdtdvbom mdljkbju B`idob`lbofvdjk` dza`jk Xklkudldtu aopusbdiu z` dzvokbjk stuadjsndc profr`m`"Xklkudldtk r`spdsujk b`tjk`jk z` updsk stuakb`t` d dzvoad b`st`vusunl`abo dzvkaekbom pl`bu stuadjsnof profr`m`"

    B`alkbostd z`prdjkalof/dzr`au

    Ytrubo vdjkk

    B`alkbostd z`provjkru/aobokbjk

    Q`jbdtvo, Wovjkrkbstvo z` ub`prkdv`bjk d osdfur`v`bjk nv`ldtktk

    Won`z`tkljd

    uspjkbostdWr`vov`lj`b` aopusbdi` z` dzvokbjk stuadjsnof profr`m` kvdakbtdr`b` ut`jbdtvu Xklkudldt`

    Adb`mdn` provkaek Jkabom foadbjk, prdjk r`spdsdv`bj` b`tjk`j` z` upds stuakb`t` d dzvokbj`stuadjsnof profr`m`

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Aopusbdik z` postojkk stuadjsnk profr`mk #strubd stuadj U`ubovoastvo,strubd stuadj Qrfovdb`, strubd stuadj [pr`vbd stuadj, strubd stuadjWrkcr`mekb` tkcbolofdj`, strubd stuadj Xdbofr`a`rstvo-vdb`rstvo-vo`rstvo, spkidj`ldstdnd adplomsnd strubd stuadj Qrfovdbsno poslov`bjk$kvdakbtdr`bk u t`jbdtvu Xklkudldt`

    @ntdvbost 5";" Akhdbdr`bjk updsbdc nvot`

    Xklkudldtk pl`bdr` d utvrujk eroj updsbdc mjkst` #nvotk$ z` upds stuakb`t` u prvu foadbu stuadj`

    sunl`abo Wr`vdldm` d nrdtkrdjdm` z` upds stuakb`t` b` stuadjsnk profr`mk X[W-`Idlj Akhdbdr`bjk updsbdc nvot` z` updsk u 0" foadbu strubdc d spkidj`ldstdndc

    adplomsndc strubd stuadj` b` tkmklju j`sbo akhdbdr`bdc nrdtkrdj`"

    Wostup`n provkaek [pr`v` provoad `b`ldzu aos`a`bjdc nvot`, dstr`dv`bjk potrke`fospoa`rstv` d trdt` r`a` d dbtkrks` potkbidj`lbdc stuakb`t`" B` osbovuprovkakbk b`ldzk akhdbdr`ju sk updsbk nvotk z` upds stuakb`t` u 0" foadbu

    stuadj`" Ytrubo vdjkk akhdbdr` uvjktk z` upds b` stuadjsnk profr`mksunl`abo z`nobsndm propdsdm` d stuadjsnom profr`mu d aobosd oalunu o

    r`spdsdv`bju b`tjk`j`" B`tjk`j z` upds stuakb`t` oej`vljujk sk b` wkestr`bdid Xklkudldt` d j`vbom fl`sdlu"

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    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"790

    B`alkbostd z`prdjkalof/dzr`au

    [pr`v`

    B`alkbostd z`provjkru/aobokbjk

    Ytrubo vdjkk

    Won`z`tkljduspjkbostd Oalun` o eroju updsbdc mjkst` z` upds stuakb`t` u 0" foadbu stuadj`Oej`vljkb b`tjk`j b` wke str`bdid X[W-` d j`vbom fl`sdlu

    Adb`mdn` provkaek Jkabom foadbjk

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    [svojkbd Wr`vdl` d nrdtkrdjd z` updsk stuakb`t` b` stuadjsnk profr`mk X[W-`

    [svojkb` Oalun` o updsbdm nvot`m` z` upds stuakb`t` u 0" foadbu stuadj`

    b` X[W-u

    @ntdvbost 5"8" [sv`j`bjk d oej`v` dzvkaekbof pl`b` stuadjsnof profr`m`Xklkudldtk dm` usvojkbk d j`vbo oej`vljkbk dzvkaekbk pl`bovk stuadjsndc profr`m` d akt`ljbkdzvkaekbk pl`bovk nolkfdj` s j`sbom dsn`z`bdm dscoadm` ukbj`, r`spoajklom KIQY eoaov`,opdsom nolkfdj` d ost`ldm potrkebdm dbhorm`idj`m` o stuadju d nolkfdjdm`"

    Idlj [pozb`v`bjk svdc z`dbtkrksdr`bdc adobdn` s` dzvkaekbdm pl`bovdm` stuadj`

    omofuujk pr`kbjk d tr`bsp`rkbtbo oavdj`bjk b`st`vbof proiks`"Wostup`n provkaek Bosdtkljd nolkfdj`, b` osbovu opds` nolkfdj` dz kl`eor`t` o stuadjsnom

    profr`mu d prkavdkbof oer`si` PY9-NOXD[-AD dzr`uju akt`ljbkdzvkaekbk pl`bovk nolkfdj` nojd s`ark: opk dbhorm`idjk o nolkfdju #b`zdvnolkfdj`, bosdtklj, stuadjsnd profr`m, st`tus nolkfdj`, eroj KIQY eoaov`,

    b`db dzvokbj` b`st`vk d ar"$, opds nolkfdj` #idljkvd, okndv`bd dscoad ukbj`,s`ar`j nolkfdj`, vrstk dzvokbj` b`st`vk, oevkzk stuakb`t`, oijkbjdv`bjk dvrkabov`bjk r`a` stuakb`t`, ldtkr`tur`, b`db pr`kbj` nv`ldtktk d ar"$ daoa`tbk dbhorm`idjk o nolkfdju #poc``bjk b`st`vk, nobt`ntdr`bjkb`st`vbdn` d ar"$" Akt`ljbk dzvkaekbk pl`bovk nolkfdj` potvruju proklbdidd/dld proakn`b z` b`st`vu tk sk oej`vljuju b` wke str`bdid X[W-`"

    Wroklbdid oajkl` dzr`uju dzvkaekbk pl`bovk stuadjsndc profr`m` #s`arkpopds b`st`vbdn` d sur`abdn`, oeldnk dzvokbj` b`st`vk d ar" sunl`aboWr`vdlbdnu o pr`vdldm` stuadr`bj`$ nojk usv`j` Ytrubo vdjkk tk sk

    oej`vljuju b` wke str`bdid X[W-`"B`alkbostd z`prdjkalof/dzr`au

    Bosdtkljd nolkfdj`, proklbdid oajkl`

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    Won`z`tkljd

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    X[W-`

    Adb`mdn` provkaek Jkabom foadbjk, prdjk poktn` n`akmsnk foadbk

  • 7/30/2019 QPOK-v2.0 Prirunik za osiguravanje kvalitete VUP_2013 final

    32/219

    XKLK[DLDQK [ WOKFD

    Wrdrubdn z` osdfur`v`bjk nv`ldtktk X[W-` v5"795

    Aostupbost rkzult`t` Yvd z`dbtkrksdr`bd adobdid

    Wrdmjkrd aoerk

    pr`nsk

    Dzr`kbd akt`ljbd dzvkaekbd pl`bovd nolkfdj` nojd sk dzvoak b` X[W -u nojds`ark svk propds`bk potrkebk dbhorm`idjk o nolkfdju d oej`vljkbd b`www"vup"cr

    @ntdvbost 5"6" Dzvokbjk b`st`vk u `n`akmsnoj foadbd

    B`st`v` sk b` Xklkudldtu dzvoad prkm` dzvkaekbom pl`bu stuadjsnof profr`m` d akt`ljbomdzvkaekbom pl`bu nolkfdj`

    Idlj Nv`ldtktbo oavdj`bjk b`st`vbof proiks` nroz pr`kbjk ajklotvorbostdb`st`vbdn` oabosbo urkabostd dzvr`v`bj` b`st`vbdc oevkz`"

    Wostup`n provkaek B`st`vbdid #bosdtkljd nolkfdj` d sur`abdid$ dzvr`v`ju b`st`vbk oevkzk#oar`v`bjk prka`v`bj`, vjked, skmdb`r`, nolonvdj`, dspdt` d ar"$ sunl`abousvojkbom dzvkaekbom pl`bu stuadjsnof profr`m` d akt`ljbom

    dzvkaekbom pl`bu nolkfdj`" B`st`vbdid popubj`v`ju oer`z`i kvdakbidjk

    b`st`vk d aost`vlj`ju proklbdidm` oajkl` mjkskbo" Wroklbdid oajkl`prkuzdm`ju poa`tnk o oar`boj b`st`vd po nolkfdju #b`st`vbdnu$ d`b`ldzdr`ju postot`n oar`bk b`st`vk u oabosu b` s`tbdiu prkavdkbudzvkaekbdm pl`bom nolkfdj` tk s`st`vlj`ju PY6-DD-1-0 Dzvjkt`j o rk`ldz`idjdoar`bk b`st`vk po nolkfdju #b`st`vbdnu$" Wrokl