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7/31/2019 Pure and Applied Research in Business_ssdhar
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Pure , Applied and ConsultingResearch
Compiled by
Dr S. Sridhar
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Summing up from the previous Unit-
Characteristics of Research
Research is a systematic and critical investigation
into a phenomenon, process or system. It is not a mere compilation, but a purposive
investigation; it aims at describing, interpreting.
It adopts scientific method
It is objective and logical, applying appropriatetests to validate the measuring tools and the
conclusions reached. It is based on observable experience or empirical
evidence.
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Why do we need to conduct research at all?
What happens if there is no research in
natural sciences, physical sciences, medicineand social sciences??
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Researcher, Manager and Consultant Pure research is closer to an idea.
Applied research is closer to practice.
Ideas emanating from researchers have to betailored and made workable in the context of an
consultant.
Purpose of management research is to bringabout positive fundamental change, whether at
individual, organizational, social or ecologicallevels.
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The Consultant
Japanese soap factory
story
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Pure Research Details from the literature
review
The Research uestion
Propositions,
correspondinghypotheses andconclusions
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Utility of Pure Research The insight provided by
the theoretical modelitself; (the model allowsfor the emergence of newvariables that are
interesting and useful,throws up newclassification schemesand opens up hitherto
unexploredinterrelationships for thestudy).
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Utility of Pure Research.
The empirical findings
help to uncover actualrelationships.
If there is a strong
empirical evidence ofnew relationships, there
is good scope for the
findings to be leveragedto benefit practitioners.
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Applied Research
The key decision
variable
The base of the IH
Think of a cylinder
bloated at the middle
(initial hypothesis)pyramid
The key strategic
decisions
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Distinguishing featuresApplied research
Referent: organization (unit
of analysis)
It deals with commercial
issues such as : to enter a
Pure research
Referent: idea (unit of
analysis)
Cannot be applied directly
to an or anization as the
new field or not; suitablemeans to enhance profits
by cost cutting or revenue
enhancements or
downsizing
outcome of such research isgeneral; The higher the
generality of a piece of
research, the higher the
domain of its applicability
and its power)
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Distinguishing features.
Applied research
Evaluation of existing
practices (impact ofadvertising campaign for a
product)
Pure research .
Pure research has to be assessedand tailored for specific
application by the consultant(external or internal)/ trainingdepartment of a company or anacademic-consultant.
cer a n cus om za on s
usually required for ideas frompure research to be profitablyused in practice.
Examples: Bath tub curve; Black-
Scholes Model; Relationshipbetween intelligence andcreativity;
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Examples
Applied research
Improve productivity ofemployees in anorganization
Pure research
How did the universe
begin?
What are protons, neutrons,
efficiency of homes, offices,or modes of transportation
Discover a new method toreduce defects in products
Improve fuel efficiency ofcars and two wheelers
and electrons composed of? What is the specific genetic
code of the honey bees?
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Examples of Pure Research
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Fluid / heat flow through a pipeline
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Basic Research (Fr Ozzies material)
Basic Inputs Basic Processes Basic outcomes
Basic
Research
(Creating
new
knowledge
and
Existing knowledge,
ideas, concepts,
constructs, theories and
axioms in ones own
discipline or allieddisciplines
Search for objective truth or
Knowledge through discovery
of anomalies and identifying
new problems
Creating new ideas,
concepts, paradigms,
theories and knowledge
in a given domain,
industry or discipline
Substantive and
approximating
Scientific methods;
Quantitative and qualitative
Reduction of anomalies;
Expanding frontiers of
paradigms);Primarily
conceptual
.
reasoning; logical, deductiveand inductive reasoning;
objective observation,
analysis and measurement
New inventions, newdiscoveries, new
principles and laws.
Free scientific inquiry and
researcher skills
Experimentation, imagination
and eureka experiences. Peerreviews; Discovery and
justification.
Knowledge repositories
maintained by domain-specific and field-specific
gatekeepers.
Often subsidized/ funded
by Governments,
Foundations and
Universities
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Applied Research (Fr Ozzies material)
Basic Inputs Basic Processes Basic Outcomes
Applied
Research(Validating &diffusing
new K,
models &
Existing knowledge,
ideas, concepts,
models & theories inones own discipline
or allied disciplines.
Heuristic
Scientific methods &
methodologies,
quantitative andqualitative inquiries;
analogical reasoning;
logical & inductive
Validations,
extensions,
expansions,replications and
new applications of
existing K, ideas,
theories).Primarily
analytical
for reducing
risk &
uncertainty.
reducing risk/uncertainty.
,
analysis & measurement basically to generate K
that reduces risk &
uncertainty.
,
& axioms in thesame or allied
domains, fields &
industries.
This type of research
is often subsidized
by MNCs, private
research grants,
foundations etc.
K retailing and
diffusion
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Consulting Research (Fr Ozzies material)
Basic Inputs Basic Processes Basic Outcomes
Consulting
Research(Resolvingclient- specific
problems);
Primaril
Client problems (e.g.
declining sales, brand
image erosion,employee problems,
low productivity,
increasing product
Context specific & case
specific methodologies
for resolving clientproblems. Problem
identification &
classification; problem
Resolves client
problems but does
not add new K.Problem resolutions
provide better
sustainable
descriptiveand
axiological
,
entry, new productdevelopments, M & A
specification; lookingfor alternative
solutions; evaluating &
choosing the best
alternative; Follow up
research andassessment
advantage to theclients via new
strategies, improved
decision making &
market practices,
new products &services.
Funds or consulting
fees from the client
Industry- academy
interface. Patents &
technologies.
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Managers and Knowledge Managers deal with knowledge at three fundamental
levels:
1. Tactical level expertise: where one is called upon totake quick on-the-spot decisions (ex: when a crisisoccurs, or when a high degree of MBWA exists); Int s scenar o, t me ava a e s m te an ec s onsare made under limited information and scarce orinadequately mobilized resources.
Here the referent is the situation.
Think of examples: how crises are managed at home,in a bank or in a plant, at airports
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Managers and Knowledge .
2. Second level knowledge for making pre-
meditated moves Planning; Strategic
Planning
Referent here is the collective/ organization
, ,
outside the organization and such other
entities and their interactions that collectively
make the organization perform.
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Managers and Knowledge .
3. Third level knowledge is the ability to act in the
light of the larger picture; the interconnects and
the meta-protocols that have applicationpossibilities in disparate circumstances.
Third level knowled e is full of otentialities with
deep meaning and wide application possibilities,and requires wisdom for application.
It is the triumph of ideas, and the referent here is
the idea itself.
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Managers and knowledge
The three referents along with the
corresponding levels of knowledge form a
Natural Hierarchy.
Think about Industrial Engineering techniques
:
Work study (referent: situation)
Method study (referent: organization)
Motion study (referent: idea)
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Managers and knowledge
At the most elementary level, work has to bemeasured and improved upon this is achievedthrough work study;
At the next level, method study, defines andrefines the work that employees perform in
At the third level is motion study, which definesgeneral principles of motion of human limbs andbody and is concerned about meta-rules and
principles that apply to all physical effort atworkplaces.
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Practitioner Consultant- Researcher TriadRole Referent Knowledge
Practitioners
(Managers)
Situation Tactical level
expertise
Consultants Organization Strategic Planning
Researchers Ideas Tacit knowledge,wisdom for
application