Pure and Applied Research in Business_ssdhar

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    Pure , Applied and ConsultingResearch

    Compiled by

    Dr S. Sridhar

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    Summing up from the previous Unit-

    Characteristics of Research

    Research is a systematic and critical investigation

    into a phenomenon, process or system. It is not a mere compilation, but a purposive

    investigation; it aims at describing, interpreting.

    It adopts scientific method

    It is objective and logical, applying appropriatetests to validate the measuring tools and the

    conclusions reached. It is based on observable experience or empirical

    evidence.

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    Why do we need to conduct research at all?

    What happens if there is no research in

    natural sciences, physical sciences, medicineand social sciences??

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    Researcher, Manager and Consultant Pure research is closer to an idea.

    Applied research is closer to practice.

    Ideas emanating from researchers have to betailored and made workable in the context of an

    consultant.

    Purpose of management research is to bringabout positive fundamental change, whether at

    individual, organizational, social or ecologicallevels.

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    The Consultant

    Japanese soap factory

    story

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    Pure Research Details from the literature

    review

    The Research uestion

    Propositions,

    correspondinghypotheses andconclusions

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    Utility of Pure Research The insight provided by

    the theoretical modelitself; (the model allowsfor the emergence of newvariables that are

    interesting and useful,throws up newclassification schemesand opens up hitherto

    unexploredinterrelationships for thestudy).

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    Utility of Pure Research.

    The empirical findings

    help to uncover actualrelationships.

    If there is a strong

    empirical evidence ofnew relationships, there

    is good scope for the

    findings to be leveragedto benefit practitioners.

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    Applied Research

    The key decision

    variable

    The base of the IH

    Think of a cylinder

    bloated at the middle

    (initial hypothesis)pyramid

    The key strategic

    decisions

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    Distinguishing featuresApplied research

    Referent: organization (unit

    of analysis)

    It deals with commercial

    issues such as : to enter a

    Pure research

    Referent: idea (unit of

    analysis)

    Cannot be applied directly

    to an or anization as the

    new field or not; suitablemeans to enhance profits

    by cost cutting or revenue

    enhancements or

    downsizing

    outcome of such research isgeneral; The higher the

    generality of a piece of

    research, the higher the

    domain of its applicability

    and its power)

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    Distinguishing features.

    Applied research

    Evaluation of existing

    practices (impact ofadvertising campaign for a

    product)

    Pure research .

    Pure research has to be assessedand tailored for specific

    application by the consultant(external or internal)/ trainingdepartment of a company or anacademic-consultant.

    cer a n cus om za on s

    usually required for ideas frompure research to be profitablyused in practice.

    Examples: Bath tub curve; Black-

    Scholes Model; Relationshipbetween intelligence andcreativity;

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    Examples

    Applied research

    Improve productivity ofemployees in anorganization

    Pure research

    How did the universe

    begin?

    What are protons, neutrons,

    efficiency of homes, offices,or modes of transportation

    Discover a new method toreduce defects in products

    Improve fuel efficiency ofcars and two wheelers

    and electrons composed of? What is the specific genetic

    code of the honey bees?

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    Examples of Pure Research

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    Fluid / heat flow through a pipeline

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    Basic Research (Fr Ozzies material)

    Basic Inputs Basic Processes Basic outcomes

    Basic

    Research

    (Creating

    new

    knowledge

    and

    Existing knowledge,

    ideas, concepts,

    constructs, theories and

    axioms in ones own

    discipline or allieddisciplines

    Search for objective truth or

    Knowledge through discovery

    of anomalies and identifying

    new problems

    Creating new ideas,

    concepts, paradigms,

    theories and knowledge

    in a given domain,

    industry or discipline

    Substantive and

    approximating

    Scientific methods;

    Quantitative and qualitative

    Reduction of anomalies;

    Expanding frontiers of

    paradigms);Primarily

    conceptual

    .

    reasoning; logical, deductiveand inductive reasoning;

    objective observation,

    analysis and measurement

    New inventions, newdiscoveries, new

    principles and laws.

    Free scientific inquiry and

    researcher skills

    Experimentation, imagination

    and eureka experiences. Peerreviews; Discovery and

    justification.

    Knowledge repositories

    maintained by domain-specific and field-specific

    gatekeepers.

    Often subsidized/ funded

    by Governments,

    Foundations and

    Universities

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    Applied Research (Fr Ozzies material)

    Basic Inputs Basic Processes Basic Outcomes

    Applied

    Research(Validating &diffusing

    new K,

    models &

    Existing knowledge,

    ideas, concepts,

    models & theories inones own discipline

    or allied disciplines.

    Heuristic

    Scientific methods &

    methodologies,

    quantitative andqualitative inquiries;

    analogical reasoning;

    logical & inductive

    Validations,

    extensions,

    expansions,replications and

    new applications of

    existing K, ideas,

    theories).Primarily

    analytical

    for reducing

    risk &

    uncertainty.

    reducing risk/uncertainty.

    ,

    analysis & measurement basically to generate K

    that reduces risk &

    uncertainty.

    ,

    & axioms in thesame or allied

    domains, fields &

    industries.

    This type of research

    is often subsidized

    by MNCs, private

    research grants,

    foundations etc.

    K retailing and

    diffusion

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    Consulting Research (Fr Ozzies material)

    Basic Inputs Basic Processes Basic Outcomes

    Consulting

    Research(Resolvingclient- specific

    problems);

    Primaril

    Client problems (e.g.

    declining sales, brand

    image erosion,employee problems,

    low productivity,

    increasing product

    Context specific & case

    specific methodologies

    for resolving clientproblems. Problem

    identification &

    classification; problem

    Resolves client

    problems but does

    not add new K.Problem resolutions

    provide better

    sustainable

    descriptiveand

    axiological

    ,

    entry, new productdevelopments, M & A

    specification; lookingfor alternative

    solutions; evaluating &

    choosing the best

    alternative; Follow up

    research andassessment

    advantage to theclients via new

    strategies, improved

    decision making &

    market practices,

    new products &services.

    Funds or consulting

    fees from the client

    Industry- academy

    interface. Patents &

    technologies.

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    Managers and Knowledge Managers deal with knowledge at three fundamental

    levels:

    1. Tactical level expertise: where one is called upon totake quick on-the-spot decisions (ex: when a crisisoccurs, or when a high degree of MBWA exists); Int s scenar o, t me ava a e s m te an ec s onsare made under limited information and scarce orinadequately mobilized resources.

    Here the referent is the situation.

    Think of examples: how crises are managed at home,in a bank or in a plant, at airports

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    Managers and Knowledge .

    2. Second level knowledge for making pre-

    meditated moves Planning; Strategic

    Planning

    Referent here is the collective/ organization

    , ,

    outside the organization and such other

    entities and their interactions that collectively

    make the organization perform.

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    Managers and Knowledge .

    3. Third level knowledge is the ability to act in the

    light of the larger picture; the interconnects and

    the meta-protocols that have applicationpossibilities in disparate circumstances.

    Third level knowled e is full of otentialities with

    deep meaning and wide application possibilities,and requires wisdom for application.

    It is the triumph of ideas, and the referent here is

    the idea itself.

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    Managers and knowledge

    The three referents along with the

    corresponding levels of knowledge form a

    Natural Hierarchy.

    Think about Industrial Engineering techniques

    :

    Work study (referent: situation)

    Method study (referent: organization)

    Motion study (referent: idea)

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    Managers and knowledge

    At the most elementary level, work has to bemeasured and improved upon this is achievedthrough work study;

    At the next level, method study, defines andrefines the work that employees perform in

    At the third level is motion study, which definesgeneral principles of motion of human limbs andbody and is concerned about meta-rules and

    principles that apply to all physical effort atworkplaces.

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    Practitioner Consultant- Researcher TriadRole Referent Knowledge

    Practitioners

    (Managers)

    Situation Tactical level

    expertise

    Consultants Organization Strategic Planning

    Researchers Ideas Tacit knowledge,wisdom for

    application