PROVIDER AND PHARMACY DIRECTORY - cigna.com DIRECTORY This Provider and Pharmacy Directory was updated

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  • 2019

    Cigna Phoenix Arizona Counties/Condados: Maricopa, Pinal County in the following zip codes only/en los siguientes códigos postales: 85117; 85118; 85119; 85120; 85140; 85143; 85178; 85220

    Directorio de farmacias y proveedores

    PROVIDER AND PHARMACY DIRECTORY

    This Provider and Pharmacy Directory was updated in November 2019. For more information, please contact Cigna Customer Service at 1-800-627-7534 or, for TTY users, 711, 7 days a week, 8 a.m. – 8 p.m., hours apply Monday – Friday, February 15 – September 30, or visit www.cignahealthspring.com. Changes to our pharmacy network may occur during the benefit year. An updated Pharmacy Directory is located on our website at www.cignahealthspring.com. You may also call Customer Service for updated provider information.Este Directorio de proveedores y farmacias fue actualizado en noviembre de 2019. Para obtener más información, llame a Servicio alCliente de Cigna al 1-800-627-7534 o, para los usuarios de TTY, al 711, 7 días de la semana, 8 a.m. – 8 p.m. Del 15 de febrero al 30 de septiembre, llame de lunes a viernes, o visite www.cignahealthspring.com. Es posible que, durante el año de beneficios, se realicen cambios en nuestra red de farmacias. Podrá encontrar un Directorio de farmacias actualizado en nuestro sitio web www.cignahealthspring.com. También puede llamar a Servicio al Cliente para obtener información actualizada sobre los proveedores. © 2018 Cigna 19_D_69_AZPH_69 INT_19_67269BL_NM_C Approved

  • Cigna Provider and Pharmacy Provider Directory / Directorio de farmacias y proveedores

    Table of Contents / Índice Provider Directory.................................................................................................................................................i Section 1 – Introduction ...................................................................................................................................... ii

    Network Providers ......................................................................................................................................................................... ii Specialists – Referrals................................................................................................................................................................... ii Cigna’s relationship with its Provider Network...............................................................................................................................iii If you should receive a full-cost bill from a provider.......................................................................................................................iii Emergency care/Urgent care ........................................................................................................................................................iii Behavioral Health Services .......................................................................................................................................................... iv What is the service area for Cigna-HealthSpring?........................................................................................................................ iv How do you find Cigna-HealthSpring providers in your area? ...................................................................................................... iv

    Section 2 – List of Network Providers................................................................................................................v How to use this directory to choose a Primary Care Provider ....................................................................................................... v How to use this directory to choose a Specialist ........................................................................................................................... v How to use this directory to choose a Provider that accepts both Medicare and Medicaid ........................................................... v How to use this directory to choose other Plan Providers ............................................................................................................. v Provider Directory Symbol Key..................................................................................................................................................... vi Total Number of Providers within this Directory............................................................................................................................ vi

    Directorio de proveedores.................................................................................................................................vii Sección 1 – Introducción..................................................................................................................................viii

    Proveedores de la red .................................................................................................................................................................viii Especialistas – Referencias ........................................................................................................................................................viii Relación de Cigna con su red de proveedores............................................................................................................................. ix Si recibe una factura por el costo total de un proveedor ............................................................................................................... x Atención de emergencia/de urgencia ............................................................................................................................................ x Servicios de salud del comportamiento......................................................................................................................................... x ¿Cuál es el área de servicio para Cigna-HealthSpring?................................................................................................................ x ¿Cómo puede encontrar proveedores de Cigna-HealthSpring en su área?.................................................................................. x

    Sección 2 – Lista de proveedores de la red ....................................................................................................xii Cómo usar este directorio para elegir un proveedor de cuidado primario ....................................................................................xii

  • Cómo usar este directorio para elegir un Especialista .................................................................................................................xii Cómo usar este directorio para elegir un Proveedor que acepte Medicare y Medicaid................................................................xii Cómo usar este directorio para elegir otros Proveedores del plan..............................................................................................xiii Explicación de símbolos del Directorio de proveedores ..............................................................................................................xiii Cantidad total de proveedores de este directorio ........................................................................................................................xiii

    Network Provider Listing – Table of Contents / Listado de proveedores de la red – Índice ....................xiv 2019 Pharmacy Directory ...................................................................................................................................... Directorio de farmacias 2019 ................................................................................................................................

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  • i

    Cigna HMO Plan Provider Directory

    This directory provides a list of Cigna’s current network providers.

    This directory is for Arizona Counties: Maricopa, Pinal County in the following zip codes only: 85117; 85118; 85119; 85120; 85140; 85143; 85178; 85220.

    To access Cigna’s online provider directory, you can visit www.cignahealthspring.com. For any questions about the information contained in this directory (hardcopy or online), please call our Customer Service Department at 1-800-627-7534, 7 days a week, 8 a.m. – 8 p.m., hours apply Monday – Friday, February 15 – September 30. Messaging service used weekends, after hours, and on federal holidays. TTY users should call 711.

    If you see inaccurate information for a provider in the print or online directory, please help us improve your experience by reporting it using one of the following options:

    Report by phone: Call 1-800-627-7534 7 days a week, 8 a.m. – 8 p.m., hours apply Monday – Friday, February 15 – September 30. Messaging service used weekends, after hours, and Federal holidays.

    Report online: through the Report Inaccurate Information link in the online directory

    Cigna will verify the information you have sent and ensure it is corrected accordingly.

    The pharmacy network and/or provider network may change at any time. You will receive notice when necessary.

    All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Cigna HealthCare of South Carolina, Inc., Cigna HealthCare of North Carolina, Inc., Cigna HealthCare of Georgia, Inc., Cigna HealthCare of Arizona, Inc., Cigna HealthCare of St. Louis, Inc., HealthSpring Life & Health Insurance Company, Inc., HealthSpring of Florida, Inc., Bravo Health Mid-Atlantic, Inc., and Bravo Health Pennsylvania, Inc. Th