Property Manger or Assistant Manger

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    Joanna L. WallaceCertified Occupancy Specialist5322 Brookhollow Dr. Sachse, TX 75048 a" (214) 434-3581 - jwbf2874@westpost.net

    OBJECTIVEA challenging and responsible position which would effectively utilize my experience, training and abilities within the mutli-family housing industry, offeringopportunities for professional growth and advancement.

    AREAS OF STRENTHFast-Paced EnvironmentsaInterpersonal SkillsaCommunication SkillsaSelf MotivatedaOrganizational Skillsa

    PROFILEFifteen years experience in the multi-family housing industry which consisted ofseveral different subsidy programs such as Section 8 (Loan Management Set-A- Side), LIHTC, Section 236, Section 202, Section 221 D4 (BMIR), Section 221 D3, and voucher and certificate programs. I have been both a Manager and an AssistantManager, with supervisory skills. I demonstrated an exceptional level of competence on my examine for the National Center for Housing Managementas Certified Occupancy Specialist. My examine score was in the top ten percent of my class qualifying me as a high pass achiever. I have experience with the following software

    MS Word, CAM, HUD MANAGER, AMSI, and ONE-SITE REALPAGE

    PROFESSIONAL EXPERIENCEOffice Manager/Assistant ManagerRELATED MANAGEMENT Dallas, Texas 1/2007-Currenta Interview Applicants-Residents verify all third party documentation required to determine eligibility for LIHTC and Section 8 Assistance. ..a Utilize and maintain required reports and documentation of HUDas Enterprise Income Verification (EIV) systems.a Audit and maintain resident files, and waiting list for compliance of HUD rules and regulations.a Collection of monthly and delinquent rents.a Prepare and maintain weekly and monthly status reports.

    a Maintain and follow up on work order logs and work request.a Assist Manager with all phases of property Management.

    Home Health AideWILL BEECHREL Dallas, Texas 3/2006-9/2006a Provided 24hr care, which consisted of housekeeping, cooking, shopping, administering medications, assisted with dressing.

    HousekeepingREGINA'S CONTRACTORS Princeton, Texas 8/2004-1/2006a Duties consisted of cleaning windows, appliances, tubs, toilets, making beds,dusting, sweeping, mopping, along with other duties requested or required associated with residential housekeeping.

    PackerAARONS TRANSFER AND STORAGE Euless, Texas 3/2004-7/2004a Provided residential packing services to clients. Prepared, wrapped, and packed personal property in proper boxes required to accommodate needs to ensure undamaged goods during relocation.

    Office AssistantTKO TRANSPORTATION Dallas, Texas 2/2001-1/2002a Duties Include but were not limited to: Customer Service, Phones, Filing, and

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    A/R.

    Asst Manager/LeasingMONTFORD MANAGEMENT Dallas, Texas 3/1999-7/2000a Prepare and monitor occupancy reports.a Perform Leasing Consultant job as needed, Implement resident retention, marketing and advertising programs.a Collection of monthly and delinquent rents assists with eviction of residentsin compliance with state and local laws.a Prepared and sent out resident notices as required/needed.a Maintained and followed up on work order logs and work request, responded to after hours or emergency call as necessary.a Prepared and maintained weekly and monthly status reporta Assisted Manager with all phases of property Management.

    Leasing TempBG PERSONNEL Addison, Texas 8/1997-10/1997a Temporary position duties included but were not limited to the following; travel to various properties, assist manager in all phases of property management, leasing, phones, filing, organizing, application intake and processing, completenew leases and move-in packets update and maintain availability list, show prospective residents apt, and common areas, daily traffic reports, etc.

    Manager

    MARCRUM MANAGEMENT Birmingham, Alabama 10/1996-7/1997a Prepared and follow property budget.a Interview Applicants-Residents verify all third party documentation required to determine eligibility for Section 8 Assistance.a Maintain and utilize waiting list as required by HUD.a Supervised maintenance of buildings and grounds.a Prepared, maintained and implemented preventive maintenance schedule, followedup on maintenance log books/work order request.a Prepared and sent request for approvals on purchasing of supplies, for services, and goods for use on property.a Responded to after hours or emergency call as necessary.

    File Auditor/Regional Manager

    THE SOVEREIGN MANAGEMENT CORPORATION Waco/Dallas 4/1994-9/1995a Conducted regular training and periodic meeting with all staff members, delegated duties where neededa Prepared and maintained on- site job descriptions, delegated work of leasing consultants, maintenance, grounds keeping personnel, onsite management personnel.a Attended to resident issues, including neighbor disputes, renewal terms, and maintenance repairs.a Audit resident files, and waiting list for compliance of HUD rules and regulations.a Worked with the Director of Management on specifications and contracts for major repairs, etc.

    Training ManagerSOUTHWESTERN REAL ESTATE Dallas, Texas 10/1993-4/1994a Traveled between properties to conduct training of on-site personnel and to ensure the implementation of HUD Policies and Procedures.a Prepared and followed up with preventive maintenance schedules.a Prepared and sent request for approvals on purchasing of supplies, for services, and goods for use on property.

    Asst Manager/ManagerEASTFIELD MANAGEMENT Dallas, Texas 12/1988-10/1993

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    a Perform Leasing Consultant job as needed.a Interview Applicants-Residents verify all third party documentation requiredto determine eligibility for Section 8 Assistance.a Collection of monthly and delinquent rents.a Responded to after hours or emergency call as necessary,a Prepared and sent out resident notices as required/needed.

    EDUCATION 6/1988 MANSFIELD BUSINESS SCHOOL US-Texas-Arlington,Vocational

    Business ReferencesCynthia Barksdale (Director)Orion Real Estate Service(Sovereign Management) Work # 1-512-306-0955

    Cell # 1-512-280-1991

    Betty McCaleb (Property Manager)(Related Management Company, LP Cell # 972-333-6935

    Miller Slaughter (Administrative Assistant)(Related Management Company, LP) Work # 214-328-2632Cell # 469-226-665