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TABLE OF CONTENTS CHAPTER- 1 INTRODUCTION OF THE INDUSTRY Introduction to stock exchange Introduction to Study CHAPTER- 2 NTRODUCTION TO ORGANIZATION Work structure of Sharekhan Reasons to Choose Sharekhan Product & services offered by Sharekhan CHAPTER- 3 RESEARCH METHODOLOGY 3.1 Title of the project 3.2 Duration of the study 3.3 Objective of the Project 3.4 Type of Research 3.5 Data Collection & Sample Design 3.6 Scope of the study 3.7 Observations and findings 3.8 Limitation of the project CHAPTER- 4 PORTFOLIO MANAGEMENT SERVICES Need of PMS Objective of PMS Portfolio Construction Risk and Risk Aversion Risk versus Return Portfolio Diversification Techniques of PMS Sharekhan PMS CHAPTER- 5 DATA ANALYSIS & INTERPRETATION CHAPTER- 6 SWOT ANALYSIS OF SHAREKHAN

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TABLE OF CONTENTSCHAPTER-1 INTRODUCTION OF THE INDUSTRY

Introduction to stock exchange

Introduction to Study

CHAPTER-2 NTRODUCTION TO ORGANIZATION

Work structure of Sharekhan

Reasons to Choose SharekhanProduct & services offered by Sharekhan

CHAPTER-3 RESEARCH METHODOLOGY

3.1 Title of the project

3.2 Duration of the study3.3 Objective of the Project3.4 Type of Research3.5 Data Collection & Sample Design

3.6 Scope of the study3.7 Observations and findings3.8 Limitation of the project

CHAPTER-4 PORTFOLIO MANAGEMENT SERVICES

Need of PMS

Objective of PMS

Portfolio Construction

Risk and Risk Aversion

Risk versus Return

Portfolio Diversification

Techniques of PMS

Sharekhan PMS

CHAPTER-5 DATA ANALYSIS & INTERPRETATION

CHAPTER-6 SWOT ANALYSIS OF SHAREKHAN

CHAPTER-7 CONCLUSION

CHAPTER-8 RECOMMENDATIONS & SUGGESTIONS

ANNEXURE

BIBLIOGRAPHY

CH-1:INTRODUCTION TO STOCK EXCHANGE

The emergence of stock market can be traced back to 1830. In Bombay, business

passed in the shares of banks like the commercial bank, the chartered mercantile bank,

the chartered bank, the oriental bank and the old bank of Bombay and shares of cotton

presses. In Calcutta, Englishman reported the quotations of 4%, 5%, and 6% loans of

East India Company as well as the shares of the bank of Bengal in 1836. This list was a

further broadened in 1839 when the Calcutta newspaper printed the quotations of banks

like union bank and Agra bank. It also quoted the prices of business ventures like the

Bengal bonded warehouse, the Docking Company and the storm tug company.

Between 1840 and 1850, only half a dozen brokers existed for the limited business. But

during the share mania of 1860-65, the number of brokers increased considerably. By

1860, the number of brokers was about 60 and during the exciting period of the

American Civil war, their number increased to about 200 to 250. The end of American

Civil war brought disillusionment and many

Failures and the brokers decreased in number and prosperity. It was in those

troublesome times between 1868 and 1875 that brokers organized an informal

association and finally as recited in the Indenture constituting the “Articles of

Association of the Exchange”.

On or about 9th day of July,1875, a few native brokers doing brokerage business in

shares and stocks resolved upon forming in Bombay an association for protecting the

character, status and interest of native share and stock brokers and providing a hall or

building for the use of the Members of such association.

As a meeting held in the broker’ Hall on the 5th day of February, 1887, it was resolved

to execute a formal deal of association and to constitute the first managing committee

and to appoint the first trustees. Accordingly, the Articles of Association of the Exchange

and the Stock Exchange was formally established in Bombay on 3rd day of December,

1887. The Association is now known as “The Stock Exchange”

Page 2

The entrance fee for new member was Re.1 and there were 318 members on the list,

when the exchange was constituted. The numbers of members increased to 333 in

1896, 362 in 1916and 478 in 1920 and the entrance fee was raised to Rs.5 in 1877,

Rs.1000 in 1896, Rs.2500 in 1916 and Rs. 48,000 in 1920. At present there are 23

recognized stock exchanges with about 6000 stockbrokers. Organization structure

of stock exchange varies.

14 stock exchanges are organized as public limited companies, 6 as companies limited

by guarantee and 3 are non-profit voluntary organization. Of the total of 23, only 9 stock

exchanges have been permanent recognition. Others have to seek recognition on

annual basis.

These exchange do not work of its own, rather, these are run by some persons and with

the help of some persons and institution. All these are down as functionaries on stock

exchange. These are:

i. Stockbrokers

ii. Sub-broker

iii. Market makers

iv. Portfolio consultants etc.

1.Stockbrokers: Stock brokers are the members of stockexchanges. These are the

persons who buy, sell or deal insecurities. A certificate of registration from SEBI

ismandatory to act as a broker. SEBI can impose certainconditions while granting the

certificate of registrations. It’s obligatory for the person to abide by the rules,regulations

and the buy-law. Stock brokers are commission broker, floor broker, arbitrageur etc.

2. Sub-broker: A sub-broker acts as agent of stock broker.He is not a member of a

stock exchange. He assists the investors in buying, selling or dealing in securities

through stockbroker. The broker and sub-broker should enter into an agreement in

which obligations of both should be specified. Sub-broker must be registered SEBI for a

Page 3

dealing in securities. For getting registered with SEBI, he must fulfill certain rules and

regulation.

3. Market Makers: Market maker is a designated specialist in the specified securities.

They make both bid and offer at the same time. A market maker has to abide by bye-

laws, rules regulations of the concerned stock exchange. He is exempt from the margin

requirements. As per the listing requirements, a company where the paid-up capital is

Rs. 3 Crore but not more than Rs. 5 Crore and having a commercial operation for less

than 2 years should appoint a market maker at the time of issue of securities.

4. Portfolio Consultants: A combination of securities such as stocks, bonds and

money market instruments is collectively called as portfolio. Whereas the portfolio

consultants are the persons, firms or companies who advise, direct or undertake the

management or administration of securities or funds on behalf of their clients.

Traditionally stock trading is done through stock brokers, personally or through

telephones.

As number of people trading in stock market increase enormously in last few years,

some issues like location constrains, busy phone lines, miss communication etc start

growing in stock broker offices. Information technology (Stock Market Software) helps

stock brokers in solving these problems with Online Stock Trading.

Online Stock Market Trading is an internet based stock trading facility. Investor can

trade shares through a website without any manual intervention from Stock Broker.

Various Stock Exchanges in India

Page 4

Page 5

At present there are 23 stock exchange recognized under the securities contract

(regulation),Act 1956. Those are………..

1. .Ahmadabad Stock Exchange Association Ltd.

2. Bangalore Stock Exchange (BSE)

3. Bhubaneswar Stock Exchange Association(BSEA)

4. Bombay Stock Exchange (BSEA

5. Calcutta Stock Exchange(CSE)

6. Cochin Stock Exchange Ltd (CSE)

7. Coimbatore Stock Exchange (CSX)

8. Delhi Stock Exchange Association (DSE)

9. Guwahati Stock Exchange Ltd (GSE)

10. Hyderabad Stock Exchange Ltd.

11. Jaipur Stock Exchange Ltd (JSE)

12. Ludhiana Stock Exchange Association Ltd

13. Madras Stock Exchange

14. Madhya Pradesh Stock Exchange Ltd.

15 .Magadh Stock Exchange Limited

16. Manglore Stock Exchange

17. Meerut Stock Exchange Ltd.

18.National Stock Exchange of India (NSE)

19.OTC Exchange of India

20.Pune Stock Exchange Ltd.

Page 6

Advantages of Stocks Trading

Better returns : Actively trading stocks can produce better overall returns than

simply buying and holding.

Huge Choice : There are thousands of stocks listed on markets around the

world. There is always a stock whose price is moving - it’s just a matter of finding

them.

Familiarity : The most traded stocks are in the largest companies that most of us

have heard of and understand - Microsoft, IBM, and Cisco etc.

Disadvantages of Stocks Trading

Leverage : With a margined account the maximum amount of leverage available

for stock trading is usually 4:1. Meaning a $25,000 could trade up to $100,000 of

stock. This is pretty low compared to Forex trading or futures trading.

Pattern Day Trader Rules : It requires at least $25,000 to be held in a trading

account if the trader completes more than 4 trades in a 5 day period. No such

rule applies to Forex trading or futures trading.

Uptick Rule on Short Selling : A trader must wait until a stock price ticks up

before they can short sell it. Again there are no such rules in Forex trading or

futures trading where going short are as easy as going long.

Need to Borrow Stock to Short : Stocks are physical commodities and if a

trader wishes to go short then the broker must have arrangements in place to

borrow that stock from a shareholder until the trader closes their position. This

limits the opportunities available for short selling. Contrast this to futures trading

where selling is as easy as buying.

Costs : Although online trading costs for stock trading are low they still add

considerably to the costs of day trading. Online futures trading are about 1/4 of

the cost for the equivalent value. In the UK 0.5% stamp duty is also levied on all

share purchases making trading virtually impossible, hence the popularity of

spread betting.

Page 7

INTRODUCTION TO STUDY

The field of investment traditionally divided into security analysis and portfolio

management. The heart of security analysis is valuation of financial assets. Value in

turn is the function of risk and return. These two concepts are in the study of investment

.Investment can be defined the commitment of funds to one or more assets that will be

held over for some future time period.

In today fast growing world many opportunities are available, so in order to move with

changes and grab the best opportunities in the field of investments a professional fund

manager is necessary.

Therefore, in the present scenario the Portfolio Management Services (PMS) is fast

gaining importance as an investment alternative for the High Net worth Investors.

Portfolio Management Services (PMS) is an investment portfolio in stocks, fixed income,

debt, cash, structured products and other individual securities, managed by a

professional money manager that can potentially be tailored to meet specific investment

objectives.

When you invest in PMS, you own individual securities unlike a mutual fund investor,

who owns units of the entire fund. You have the freedom and flexibility to tailor your

portfolio to address personal preferences and financial goals. Although portfolio

managers may oversee hundreds of portfolio, your account may be unique.

Investment Management Solution in PMS can be provided in the following ways:

i. Discretionary

ii. Non Discretionary

iii. Advisory

Discretionary: Under these services, the choice as well as the timings of the

investment decisions rest solely with the Portfolio Manager.

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Non-Discretionary: Under these services, the portfolio manager only suggests the

investment ideas. The choice as well as the timings of the investment decisions rest

solely with the Investor .However the execution of trade is done by the portfolio

manager.

Advisory: Under these services, the portfolio manager only suggests the investment

ideas. The choice as well as the execution of the investment decisions rest solely with

the Investor.

Rule 2, clause (d) of the SEBI (portfolio managers) Rules, 1993 defines the term

“Portfolio” as “total holding of securities belonging to any person”.

As a matter of fact, portfolio is combination of assets the outcomes of which cannot be

defined with certainty new assets could be physical assets, real estates, land, building,

gold etc. or financial assets like stocks, equity, debenture, deposits etc.

Portfolio management refers to managing efficiently the investment in the securities

held by professional for others.

Merchant banker and the portfolio management with a view to ensure maximum return

by such investment with minimum risk of loss of return on the money invested in

securities held

by them for their clients. The aim Portfolio management is to achieve the maximum

return from a portfolio, which has been delegated to be managed by manger or financial

institution.

There are lots of organization in the market on the lookout for the people like you who

need their portfolios managed for them .They have trained and skilled talent will work on

your money to make it do more for you.

Therefore, if any investors still insist on managing their own portfolio, then ensure you

build discipline into their investment. Work out their strategy and stand by it.

Page 9

MYTHS ABOUT PMS

There are two most common myths found about Portfolio Management Services (PMS)

which we found among most of the Investors. They are as follows.

Myth No. 1:“PMS and Mutual Fund are Similar as the investment option”

As in the Finance Basket both the PMS and Mutual Fund are used for minimizing

risk and maximize the profit of the Investors. The objectives are similar as in both the

product but they are different from each other in certain aspects. They are as follows.

Management Side : In PMS, it’s ongoing personalized access to professional money

management services. Whereas, in Mutual fund gives personalize access to money.

Customization : In PMS, Portfolio can be tailored to address each investor's specific

needs. Whereas in Mutual Fund Portfolio structured to meet the fund's stated

investment objectives.

Ownership : In PMS, Investors directly own the individual securities in their portfolio,

allowing for tax management flexibility, whereas in Mutual Fund Shareholders own

shares of the fund and cannot influence buy and sell decisions or control their

exposure to incurring tax liabilities.

Liquidity : In PMS, managers may hold cash; they are not required to hold cash to

meet redemptions, whereas, Mutual funds generally hold some cash to meet

redemptions.

Minimums : PMS generally gives higher minimum investments than mutual funds.

Generally, minimum ranges from: Rs. 1 Crore + for Equity Options Rs. 5 Crore + for

Fixed Income Options Rs. 20 Lacs + for Structured Products, whereas in Mutual

Fund Provide ongoing, personalized access to professional money management

services.

Page 10

Sharekhan is one of the leading retail brokerage of Citi Venture which is running

successfully since 1922 in the country. Earlier it was the retail broking arm of the

Mumbai-based SSKI Group, which has over eight decades of experience in the stock

broking business. Share khan offers its customers a wide range of equity related

services including trade execution on BSE, NSE, Derivatives, depository services,

online trading, investment advice etc.

Earlier with a legacy of more than 80 years in the stock markets, the SSKI group

ventured into institutional broking and corporate finance 18 years ago. SSKI is one of

the leading players in institutional broking and corporate finance activities. SSKI holds a

sizeable portion of the market in each of these segments. SSKI’s institutional broking

arm accounts for 7% of the market for Foreign Institutional portfolio investment and 5%

of all Domestic Institutional portfolio investment in the country.

It has 60 institutional clients spread over India, Far East, UK and US. Foreign

Institutional Investors generate about 65% of the organization’s revenue, with a daily

turnover of over US$ 2 million. The content-rich and research oriented portal has stood

out among its contemporaries because of its steadfast dedication to offering customers

best-of-breed technology and superior market information. The objective has been to let

customers make informed decisions and to simplify the process of investing in stocks

Mission of the Sharekhan is

“To educate and empower the individual investor to make better investment

decisions through

QUALITY ADVICE

INNOVATIVE PRODUCTS

SUPERIOR SERVICES

Page 11

PROFILE OF THE COMPANY

Name of the company : Sharekhan ltd.

Year of Establishment : 1925

Headquarter : Sharekhan SSKI A-206 Phoenix House Phoenix Mills Compound Nature of Business : Service Provider

Services : Depository Services, Online Services and

Technical Research.

Number of Employees : Over 5500

Revenue : Data Not Available

Website : www.sharekhan.com

Slogan : Your Guide to The Financial Jungle.

Vision

To be the best retail brokering Brand in the retail business of stock market.

Mission

To educate and empower the individual investor to make better investment

decisions through quality advice and superior service.

Sharekhan is infact-

• Among the top 3 branded retail service providers

• No. 1 player in online business

• Largest network of branded broking outlets in the country serving more

Than 13,00,000 clients.

Page 12

WORK STRUCUTRE OF SHAREKHAN

Sharekhan has always believed in investing in technology to build its business. The

company has used some of the best-known names in the IT industry, like Sun

Microsystems, Oracle, Microsoft, Cambridge Technologies, Nexgenix, Vignette,

Verisign Financial Technologies India Ltd, Spider Software Pvt. Ltd. to build its trading

engine and content. The Citi Venture holds a majority stake in the company. HSBC,

Intel & Carlyle are the other investors.

On April 17, 2002 Sharekhan launched Speed Trade and Trade Tiger, are net-based

executable application stimulates the broker terminals along with host of other

information relevant to the Day Traders. This was for the first time that a net-based

trading station of this caliber was offered to the traders. In the last six months Speed

Trade has become a de facto standard for the Day Trading community over the net.

Sharekhan’s ground network includes over 700+Shareshops in 130+ cities in India.

The firm’s online trading and investment site www.sharekhan.com - was launched on

Feb 8, 2000. The site gives access to superior content and transaction facility to retail

customers across the country. Known for it’s jargon-free, investor friendly language and

high quality research, the site has a registered base of over 3 Lacs customers. The

number of trading members currently stands at over 7 Lacs. While online trading

currently accounts for just over 5 per cent of the daily trading in stocks in India,

Sharekhan alone accounts for 27 percent of the volumes traded online.

The Corporate Finance section has a list of very prestigious clients and has many ‘firsts’

to its credit, in terms of the size of deal, sector tapped etc. The group has placed over

US$ 5 billion in private equity deals.Some of the clients include BPL Cellular Holding,

Gujarat Pipavav, Essar, Hutchison, Planetasia, and Shopper’s Stop.Finally, Sharekhan

shifted hands and Citi venture get holds on it.

Page 13

MANAGEMENT TEAM OF SHAREKHAN

DINESH MURIKYA : OWNER OF THE COMPANY

TARUN SHAH : CEO OF THE COMPANY

SHANKAR VAILAYA : DIRECTOR (OPERATIONS)

JAIDEEP ARORA : DIRECTOR (PRODUCTS & TECHNOLOGY)

PATHIK GANDOTRA : HEAD OF RESEARCH

RISHI KOHLI : VICE PRESIDENT OF EQUITY DERIVATIVE

NIKHIL VORA : VICE PRESIDENT OF RESEARCH

ACHIEVEMENTS OF SHAREKHAN

Rated among the top 20 wired companies along with Reliance, HUJl, Infosys, etc by ‘Business Today’, January 2004 edition

. Awarded ‘Top Domestic Brokerage House’ four times by Euro money

and Asia money.

Pioneers of online trading in India amongst the top 3 online trading websites from India. Most preferred financial destination amongst online broking customers.

Winners of “Best Financial Website” award.

India’s most preferred brokers within 5 years. “Awaaz customers

Award 2005”.

Page 14

REASON TO CHOOSE SHAREKHAN LIMITED

Experience

SSKI has more than eight decades of trust and credibility in the Indian stock market. In

the Asia Money broker's poll held recently, SSKI won the 'India's best broking house for

2004' award. Ever since it launched Sharekhan as its retail broking division in February

2000, it has been providing institutional-level research and broking services to individual

investors.

Technology

With their online trading account one can buy and sell shares in an instant from any PC

with an internet connection. Customers get access to the powerful online trading tools

that will help them to take complete control over their investment in shares.

Accessibility

Sharekhan provides ADVICE, EDUCATION, TOOLS AND EXECUTION services for

investors. These services are accessible through many centers across the country

(Over 650 locations in 150 cities), over the Internet (through the website

www.sharekhan.com) as well as over the Voice Tool.

Knowledge

In a business where the right information at the right time can translate into direct

profits, investors get access to a wide range of information on the content-rich portal,

www.sharekhan.com. Investors will also get a useful set of knowledge-based tools that

will empower them to take informed decisions.

Convenience

One can call Sharekhan’s Dial-N-Trade number to get investment advice and execute

his/her transactions. They have a dedicated call-center to provide this service via a Toll

Free Number 1800 22-7500 & 39707500 from anywhere in India.

Page 15

Customer Service

Its customer service team assist their customer for any help that they need relating to

transactions, billing, demat and other queries. Their customer service can be contacted

via a toll-free number, email or live chat on www.sharekhan.com.

Investment Advice

Sharekhan has dedicated research teams of more than 30 people for fundamental and

technical research. Their analysts constantly track the pulse of the market.

BENEFITS FROM SHAREKHAN LIMITED

Free Depository A/c

Instant Cash Transfer

Multiple Bank Option.

Secure Order by Voice Tool Dial-n-Trade.

Automated Portfolio to keep track of the value of your actual purchases.

24x7 Voice Tool access to your trading account.

Personalized Price and Account Alerts delivered instantly to your Mobile Phone

& E-mail address.

Live Chat facility with Relationship Manager on Yahoo Messenger

Special Personal Inbox for order and trade confirmations.

On-line Customer Service via Web Chat.

Enjoy Automated Portfolio.

Buy or sell even single share

Anytime Ordering.

Page 16

PRODUCT AND SERVICES OFFERD BY SHAREKHAN

1- Equity Trading Platform (Online/Offline).

2- Commodities Trading Platform (Online/Offline).

3- Portfolio Management Service.

4- Mutual Fund Advisory and Distribution.

5- Insurance Distribution.

6-Forex

6. Forex.

Page 17

Sharekhan offers the following products

CLASSIC ACCOUNT

This is a User Friendly Product which allows the client to trade through website

www.sharekhan.com and issuitable for the retail investors who is risk-averse and hence

prefers to invest in stocks or who does not trade too frequently.

Features

Online trading account for investing in Equity and Derivatives via

www.sharekhan.com

Live Terminal and Single terminal for NSE Cash, NSE, F&O & BSE.

Integration of On-line trading, Saving Bank and Demat Account.

Instant cash transfer facility against purchase & sale of shares.

Competitive transaction charges.

Instant order and trade confirmation by E-mail.

Streaming Quotes (Cash & Derivatives).

Personalized market watch.

Single screen interface for Cash and derivatives and more.

Provision to enter price trigger and view the same online in market watch.

SPEEDTRADE

SPEEDTRADE is an internet-based software application that enables you to buy and

sell in an instant.It is ideal for active traders and jobbers who transact frequently during

day’s session to capitalize on intra-day price movement.

Features

Instant order Execution and Confirmation.

Single screen trading terminal for NSE Cash, NSE F&O& BSE.

Technical Studies.

Multiple Charting.

Page 18

Real-time streaming quotes, tic-by-tic charts.

Market summary (Cost traded scrip, highest clue etc.)

Hot keys similar to broker’s terminal.

Alerts and reminders.

Back-up facility to place trades on Direct Phone lines.

Live market debts.

DIAL-N-TRADE

Along with enabling access for trade online, the CLASSIC and SPEEDTRADE

ACCOUNT also gives Dial-n-trade services. With this service, one can dial Sharekhan’s

dedicated phone lines 1800-22-7500, 3970-7500.Beside this, Relationship Managers

are always available on Office Phone and Mobile to resolve customer queries.

SHARE MOBILE

Sharekhan had introduced Share Mobile, mobile based software where one can watch

Stock Prices, Intraday Charts, Research & Advice and Trading Calls live on the Mobile.

(As per SEBI regulations, buying-selling shares through a mobile phone are not yet

permitted.)

PREPAID ACCOUNT

Customers pay Advance Brokerage on trading Account and enjoy uninterrupted trading

in their Account Beside this, great discount are also available (up to 50%)on brokerage.

Prepaid Classic Account: - Rs. 2000

Prepaid Speed trade Account: - Rs. 6000

IPO ON-LINE

Customers can apply to all the forthcoming IPOs online. This is quite hassle-free,

paperless and time saving. Simply allocate fund to IPO Account, Apply for the IPO and

Sit Back & Relax.

Page 19

Mutual Fund Online

Investors can apply to Mutual Funds of Reliance, Franklin Templeton Investments, ICICI

Prudential, SBI, Birla, Sundaram, HDFC, DSP Merrill Lynch, PRINCIPAL and TATA with

Sharekhan.

Zero Balance ICICI Saving Account

Sharekhan had tied-up with ICICI bank for Zero Balance Account for Sharekhan’s

Clients. Now their customers can have a Zero Balance Saving Account with ICICI Bank

after your demat account creation with Sharekhan.

Page 20

HOW TO OPEN AN ACCOUNT WITH SHAREKHAN LIMITED?

For online trading with Sharekhan Ltd., investor has to open an account. Following are

the ways to open an account with Sharekhan Ltd.:

One need to call them at phone number provided below and asks that he want

to open an account with them.

a. One can call on the Toll Free Number: 1-800-22-7500 to speak to a Customer

Service executive

b. Or If one stays in Mumbai, he can call on 022-66621111

One can visit any one of Sharekhan Limited’s nearest branches. Sharekhan has

a huge network all over India (640 centers in 280 cities). One can also log on to

“http://sharekhan.com/Locateus.aspx” link to find out the nearest branch.

One can send them an email at [email protected] to know about their

products and services.

One can also visit the site www.sharekhan.com and click on the option “Open an

Account” to fill a small query form which will ask the individual to give details regarding

his name, city he lives in, his email address, phone number, pin code of the city, his

nearest Sharekhan Ltd. shop and his preferences regarding the type of account he

wants.

Page 21

DOCUMENTS REQUIREDFOR ACCOUNT OPENING

Apart from two passport size photographs, one needs to provide with the following

documents in order to open an account with Sharekhan Limited.:

Photocopy of the clients’ PAN Card which should be duly attached

Photo copy of any of the following documents duly attached which will serve as

Correspondence address proof:

a. Passport (valid)

b. Voter’s ID CARD

c. Ration Card

d. Driving License (valid)

e. Electricity Bill (should be latest and should be in the name of the client)

f. Telephone Bill (should be latest and should be in the name of the client)

g. Flat Maintenance Bill (should be latest and should be in the name of the

client)

h. Insurance Policy (should be latest and should be in the name of the client)

i. Lease or Rent Agreement.

j. Saving Bank Statement** (should be latest)

Two cheques drawn in favour of Sharkhan Limited, one for the Account

Opening Fees and the other for the Margin Money (the minimum margin money

is Rs. 5000).

A cancelled cheque should be given by the client if he provides Saving Bank

Statement as a proof for correspondence address.

NOTE: Only Saving Bank Account cheques are accepted for the purpose of

Opening an Account

Page 22

CH-3 RESEARCH METHADOLOGY

3.1 Title of the project

Portfolio Management Services- An Investment option

3.2 Duration of the study-:The Study was carried out for the period of one

and half months from 21th june to 5th August 2010.

3.3 Objective of the project-:Each research study has its own specific

purpose. It is like to discover to Question through the application of scientific procedure.

But the main aim of our research to find out the truth that is hidden and which has not

been discovered as yet. Our research study has two objectives:-

OBJECTIVES

To know the concept of Portfolio Management.

To know about the schemes offered by the different insurance companies, new

IPO’s, Mutual Funds.

To know in depth about Insurance, Mutual Funds, Stock, Bonds etc.

To know about the awareness towards stock brokers and share market.

To study about the competitive position of Sharekhan Ltd in Competitive Market.

To study about the effectiveness & efficiency of Sharekhan Ltd in relation to it’s

competitors.

To study about whether people are satisfied with Sharekhan Services &

Management System or not.

To study about the difficulties faced by persons while Trading in Sharekhan.

To study about the need of improvement in existing Trading system.

Page 23

3.4 Type of Research

RESEARCH DESISGN OF THE STUDY

This report is based on primary as well secondary data, however primary data collection

was given more importance since it is overhearing factor in attitude studies. One of the

most important users of research methodology is that it helps in identifying the problem,

collecting, analyzing the required information data and providing an alternative solution

to the problem .It also helps in collecting the vital information that is required by the top

management to assist them for the better decision making both day to day decision and

critical ones.

The study consists of analysis about Investors Perception about the Portfolio

Management Services offered by Sharekhan Limited. For the purpose of the study 100

customers were picked up at random and their views solicited on different parameters.

The methodology adopted includes

Questionnaire

Random sample survey of customers

Discussions with the concerned

Page 24

3.5 Data collection & Sample Design

Sources of Data

Primary data: Questionnaire

Secondary data: Published materials of Sharekhan Limited. Such as periodicals, journals, news papers, and website.

Sampling Plan

Sampling :

Since Sharekhan Limited has many segments I selected Portfolio Management

Services (PMS) segment as per my profile to do market research. 100% coverage was

difficult within the limited period of time. Hence sampling survey method was adopted

for the purpose of the study.

Population : (Universe) customers & non consumers of Sharekhan limited

Sampling size:

A sample of hundred was chosen for the purpose of the study. Sample consisted of

Investor as based on their Income and Profession as well as Educational Background.

Sampling Methods:

Probability sampling requires complete knowledge about all sampling units in the

universe. Due to time constraint non-probability sampling was chosen for the study.

Sampling procedure:

From large number of customers & non consumers sample lot were randomly picked

up by me.

Page 25

3.6 Scope of the Study

The study of the Portfolio Management Services is helpful in the following

areas.

In today's complex financial environment, investors have unique needs which are

derived from their risk appetite and financial goals. But regardless of this, every

investor seeks to maximize his returns on investments without capital erosion.

Portfolio Management Services (PMS) recognize this, and manage the

investments professionally to achieve specific investment objectives, and not to

forget, relieving the investors from the day to day hassles which investment

require.

It is offers professional management of equity investment of the investor with an

aim to deliver consistent return with an eye on risk.

Identify the key Stock in each portfolio.

To look out for new prospective customers who are willing to invest in PMS.

To find out the Sharekhan, PMS services effectiveness in the current situation.

It also covers the scenario of the Investment Philosophy of a Fund Manager.

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3.7 OBSERVATION AND FINDING

About 85% Respondents knows about the Investment Option, because

remaining 15% take his /her residential property as Investment, but in actual it

not an investment philosophy carries that all the Investment does not create any

profit for the owner.

More than 75% Investors are investing their money for Liquidity, Return and Tax

benefits.

At the time of Investment the Investors basically considered the both Risk and

Return in more %age around 65%.

As among all Investment Option for Investor the most important area to get more

return is share around 22%after that Mutual Fund and other comes into

existence.

More than 76% of Investors feels that PMS is less risky than investing money in

Mutual Funds.

As expected return from the Market more than 48% respondents expect the rise

in Income more than 15%, 32% respondents are expecting between 15-25%

return.

As the experience from the Market more than 34% Investor had lose their money

during the concerned year, whereas 20% respondents have got satisfied return.

About 45% respondents do the Trade in the Market with Derivatives Tools

Speculation compare to 24% through Hedging .And the rest 31% trade their

money in Investments.

Around 57% residents manage their Portfolio through the different company

whereas 43%Investor manage their portfolio themselves.

The most important reasons for doing trade with Sharekhan limited is ‘Sharekhan

Research Department’ than its Brokerage rate Structure.

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Out of hundred respondents 56% respondents are using Sharekhan PMs

services.

Investors preferred more than 45% equity Portfolio, 28%Balanceed Portfolio and

about 27% Debt Portfolio with Sharekhan PMS.

About 52% Respondents earned through Sharekhan PMS product, whereas 18%

investor faced loses also.

More than 63% Investor are happy with the Transparency system of Sharekhan

limited.

As based on the good and bad experience with Sharekhan limited around 86%

are ready to recommended the PMS of Sharekhan to their peers, relatives etc.

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3.8 LIMITATION OF THE PROJECT

As only Jaipur was dealt in the survey so it does not represent the view of the

total Indian market.

The sample size was restricted with hundred respondents.

There was lack of time on the part of respondents.

The survey was carried through questionnaire and the questions were based on

perception.

There may be biasness in information by market participant.

Complete data was not available due to company privacy and secrecy.

Some people were not willing to disclose the investment profile.

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PORTFOLIO MANGEMNT SERVICES (PMS)

Portfolio (finance) means a collection of investments held by an institution or a private

individual. Holding a portfolio is often part of an investment and risk-limiting strategy

called diversification. By owning several assets, certain types of risk (in particular

specific risk) can be reduced. There are also portfolios which are aimed at taking high

risks – these are called concentrated portfolios.

Investment management is the professional management of various securities (shares,

bonds etc) and other assets (e.g. real estate), to meet specified investment goals for the

benefit of the investors. Investors may be institutions (insurance companies, pension

funds, corporations etc.) or private investors (both directly via investment contracts and

more commonly via collective investment schemes e.g. mutual funds).

The term asset management is often used to refer to the investment management of

collective investments, whilst the more generic fund management may refer to all forms

of institutional investment as well as investment management for private investors.

Investment managers who specialize in advisory or discretionary management on

behalf of (normally wealthy) private investors may often refer to their services as wealth

management or portfolio management often within the context of so-called "private

banking

NEED OF PMS

As in the current scenario the effectiveness of PMS is required. As the PMS gives

investors periodically review their asset allocation across different assets as the portfolio

can get skewed over a period of time. This can be largely due to appreciation /

depreciation in the value of the investments.

As the financial goals are diverse, the investment choices also need to be different to

meet those needs. No single investment is likely to meet all the needs, so one should

keep some money in bank deposits and / liquid funds to meet any urgent need for cash

and keep the balance in other investment products/ schemes that would maximize the

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return and minimize the risk. Investment allocation can also change depending on one’s

risk-return profile.

OBJECTIVE OF PMS

There are the following objective which is fulfilled by Portfolio Management Services.

1. Safety Of Fund : The investment should be preserved, not be lost, and should

remain in the returnable position in cash or kind.

2. Marketability : The investment made in securities should be marketable that means,

the securities must be listed and traded in stock exchange so as to avoid difficulty in

their encashment.

3. Liquidity : The portfolio must consist of such securities, which could be en-cashed

without any difficulty or involvement of time to meet urgent need for funds.

Marketability ensures liquidity to the portfolio.

4. Reasonable return : The investment should earn a reasonable return upto keep the

declining value of money and be compatible with opportunity cost of the money in

terms of current income in the form of interest or dividend.

5. Appreciation in Capital : The money invested in portfolio should grow and result

into capital gains.

6. Tax planning : Efficient portfolio management is concerned with composite tax

planning covering income tax, capital gain tax, wealth tax and gift tax.

7. Minimize risk : Risk avoidance and minimization of risk are important objective of

portfolio management. Portfolio managers achieve these objectives by effective

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investment planning and periodical review of market, situation and economic

environment affecting the financial market.

PORTFOLIO CONSTRUCTION

The Portfolio Construction of Rational investors wish to maximize the returns on their

funds for a given level of risk. All investments possess varying degrees of risk. Returns

come in the form of income, such as interest or dividends, or through growth in capital

values (i.e. capital gains).

The portfolio construction process can be broadly characterized as comprising the

following steps:

1.Setting objectives.

The first step in building a portfolio is to determine the main objectives of the fund given

the constraints (i.e. tax and liquidity requirements) that may apply. Each investor has

different objectives, time horizons and attitude towards risk. Pension funds have long-

term obligations and, as a result, invest for the long term. Their objective may be to

maximize total returns in excess of the inflation rate. A charity might wish to generate

the highest level of income whilst maintaining the value of its capital received from

bequests. An individual may have certain liabilities and wish to match them at a future

date. Assessing a client’s risk tolerance can be difficult. The concepts of efficient

portfolios and diversification must also be considered when setting up the investment

objectives.

2. Defining Policy .

Once the objectives have been set, a suitable investment policy must be established.

The standard procedure is for the money manager to ask clients to select their preferred

mix of assets, for example equities and bonds, to provide an idea of the normal mix

desired. Clients are then asked to specify limits or maximum and minimum amounts

they will allow to be invested in the different assets available. The main asset classes

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are cash, equities, gilts/bonds and other debt instruments, derivatives, property and

overseas assets. Alternative investments, suchas private equity, are also growing in

popularity, and will be discussed in a later chapter. Attaining the optimal asset mix over

time is one of the key factors of successful investing.

3. Applying portfolio strategy.

At either end of the portfolio management spectrum of strategies are active and passive

strategies. An active strategy involves predicting trends and changing expectations

about the likely future performance of the various asset classes and actively dealing in

and out of investments to seek a better performance. For example, if the manager

expects interest rates to rise, bond prices are likely to fall and so bonds should be sold,

unless this expectation is already factored into bond prices. At this stage, the active

fund manager should also determine the style of the portfolio. For example, will the fund

invest primarily in companies with large market capitalizations, in shares of companies

expected to generate high growth rates, or in companies whose valuations are low? A

passive strategy usually involves buying securities to match a preselected market index.

Alternatively, a portfolio can be set up to match the investor’s choice of tailor-made

index. Passive strategies rely on diversification to reduce risk. Out performance versus

the chosen index is not expected. This strategy requires minimum input from the

portfolio manager. In practice, many active funds are managed somewhere between the

active and passive extremes, the core holdings of the fund being passively managed

and the balance being actively managed.

4.Asset selections .

Once the strategy is decided, the fund manager must select individual assets in which

to invest. Usually a systematic procedure known as an investment process is

established, which sets guidelines or criteria for asset selection. Active strategies

require that the fund managers apply analytical skills and judgment for asset selection in

order to identify undervalued assets and to try to generate superior performance.

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5.Performance assessments.

In order to assess the success of the fund manager, the performance of the fund is

periodically measured against a pre-agreed benchmark – perhaps a suitable stock

exchange index or against a group of similar portfolios (peer group comparison).The

portfolio construction process is continuously iterative, reflecting changes internally and

externally. For example, expected movements in exchange rates may make overseas

investment more attractive, leading to changes in asset allocation. Or, if many large-

scale investors simultaneously decide to switch from passive to more active strategies,

pressure will be put on the fund managers to offer more active funds. Poor performance

of a fund may lead to modifications in individual asset holdings or, as an extreme

measure; the manager of the fund may be changed altogether.

TYPES OF ASSETS

The structure of a portfolio will depend ultimately on the investor’s objectives and on the

asset selection decision reached. The portfolio structure takes into account a range of

factors, including the investor’s time horizon, attitude to risk, liquidity requirements, tax

position and availability of investment’s. The main asset classes are cash, bonds and

other fixed income securities, equities, derivatives, property and overseas assets.

Cash and cash instruments

Cash can be invested over any desired period, to generate interest income,in a range of

highly liquid or easily redeemable instruments, from simple bank deposits, negotiable

certificates of deposits, commercial paper (short-term corporate debt) and Treasury bills

(short term government debt) to money market funds, which actively manage cash

resources across a range of domestic and foreign markets. Cash is normally held over

the short term pending use elsewhere (perhaps for paying claims by a non-life

insurance company or for paying pensions), but may be held over the longer term as

well. Returns on cash are driven by the general demand for funds in an economy,

interest rates, and the expected rate of inflation.

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Bonds

Bonds are debt instruments on which the issuer (the borrower) agrees to make interest

payments at periodic intervals over the life of the bond – this can be for two to thirty

years or, sometimes, in perpetuity. Interest payments can be fixed or variable, the latter

being linked to prevailing levels of interest rates.Bond markets are international and

have grown rapidly over recent years.The bond markets are highly liquid, with many

issuers of similar standing,including governments (sovereigns) and state-guaranteed

organizations.Corporate bonds are bonds that are issued by companies.To assist

investors and to help in the efficient pricing of bond issues, many bond issues are given

ratings by specialist agencies such as Standard & Poor’s and Moody’s. The highest

investment grade is AAA, going all the way down to D, which is graded as in

default.Depending on expected movements in future interest rates, the capital values of

bonds fluctuate daily, providing investors with the potential for capital gains or losses.

Future interest rates are driven by the likely demand/supply of money in an economy,

future inflation rates, political events and interest rates elsewhere in world markets.

Investors with short-term horizons and liquidity requirements may choose to invest in

bonds because of their relatively higher return than cash and their prospects for

possible capital appreciation. Long-term investors, such as pension funds, may acquire

bonds for the higher income and may hold them until redemption – for perhaps seven or

fifteen years. Because of the greater risk, long bonds (over ten years to maturity) tend to

be more volatile in price than medium- and short-term bonds, and have a higher yield.

Equities

Equity consists of shares in a company representing the capital originally provided by

shareholders. An ordinary shareholder owns a proportional share of the company and

an ordinary share carries the residual risk and rewards after all liabilities and costs have

been paid.Ordinary shares carry the right to receive income in the form of

dividends(once declared out of distributable profits) and any residual claim on the

company’s assets once its liabilities have been paid in full. Preference shares are an

other type of share capital. They differ from ordinary shares in that the dividend on a

Page 35

preference share is usually fixed at some amount and does not change. Also,

preference shares usually do not carry voting rights and, in the event of firm failure,

preference share holders are paid before ordinary share holders.Returns from investing

in equities are generated in the form of dividend income and capital gain arising from

the ultimate sale of the shares. The level of dividends may vary from year to year,

reflecting the changing profitability of a company. Similarly, the market price of a share

will change from day to day to reflect all relevant available information. Although not

guaranteed, equity prices generally rise over time, reflecting general economic growth,

and have been found over the long term to generate growing levels of income in excess

of the rate of inflation. Granted, there may be periods of time, even years, when equity

prices trend downwards – usually during recessionary times. The overall long-term

prospect, however, for capital appreciation makes equities an attractive investment

proposition for major institutional investors.

Derivatives

Derivative instruments are financial assets that are derived from existing primary assets

as opposed to being issued by a company or government entity. The two most popular

derivatives are futures and options. The extent to which a fund may incorporate

derivatives products in the fund will be specified in the fund rules and, depending on the

type of fund established for the client and depending on the client, may not be allowable

at all.

A futures contract is an agreement in the form of a standardized contract between

two counter parties to exchange an asset at a fixed price and date in the future. The

underlying asset of the futures contract can be a commodity or a financial security. Each

contract specifies the type and amount of the asset to be exchanged, and where it is to

be delivered (usually one of a few approved locations for that particular asset). Futures

contracts can be set up for the delivery of cocoa, steel, oil or coffee. Likewise, financial

futures contracts can specify the delivery of foreign currency or a range of government

bonds.The buyer of a futures contract takes a ‘long position’, and will make a profit if the

value of the contract rises after the purchase. The seller of the futures contract takes a

‘short position’ and will, in turn, make a profit if the price of the futures contract falls.

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When the futures contract expires, the seller of the contract is required to deliver the

underlying asset to the buyer of the contract. Regarding financial futures contracts,

however, in the vast majority of cases no physical delivery of the underlying asset takes

place as many contracts are cash settled or closed out with the offsetting position

before the expiry date.

An option contract is an agreement that gives the owner the right, but not obligation,

to buy or sell (depending on the type of option) a certain asset for a specified period of

time. A call option gives the holder the right to buy the asset. A put option gives the

holder the right to sell the asset. European options can be exercised only on the

options’ expiry date. US options can be exercised at any time before the contract’s

maturity date. Option contracts on stocks or stock indices are particularly popular.

Buying an option involves paying a premium; selling an option involves receiving the

premium. Options have the potential for large gains or losses, and are considered to be

high-risk instruments. Sometimes, however, option contracts are used to reduce risk.

For example, fund managers can use a call option to reduce risk when they own an

asset. Only very specific funds are allowed to hold options.

Risk and Risk Aversion

Portfolio theory also assumes that investors are basically risk averse, meaning that,

given a choice between two assets with equal rates of return they will select the asset

with lower level of risk.

For example, they purchased various type of insurance including life insurance, Health

insurance and car insurance. The Combination of risk preference and risk aversion can

be explained by an attitude toward risk that depends on the amount of money involved.

A discussion of portfolio or fund management must include some thought given to the

concept of risk. Any portfolio that is being developed will have certain risk constraints

specified in the fund rules, very often to cater to a particular segment of investor who

possesses a particular level of risk appetite. It is, therefore, important to spend some

time discussing the basic theories of quantifying the level of risk in an investment, and

to attempt to explain the way in which market values of investments are determined

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Definition of Risk

Although there is a difference in the specific definitions of risk and uncertainty, for our

purpose and in most financial literature the two terms are used interchangeably. In fact,

one way to define risk is the uncertainty of future outcomes. An alternative definition

might be the probability of an adverse outcome.

Composite risks involve the different risk as explained below:-

(1)Interest rate risk: -

It occurs due to variability cause in return by changes in level of interest rate. In long

runs all interest rate move up or downwards. These changes affect the value of security

RBI, in India, is the monitoring authority which effectalises the change in interest rate.

Any upward revision in interest rate affects fixed income security, which carry old lower

rate of interest and thus declining market value. Thus it establishes an inverse

relationship in the prize of security.

TYPES RISK EXTENT

Cash equivalent Less vulnerable to interest rate risk

Long term Bond More vulnerable to interest rate risk.

(2) Purchasing power risk:

It is known as inflation risk also. This risk emanates from the very fact that inflation

affects the purchasing power adversely. Purchasing power risk is more in inflationary

times in bonds and fixed income securities. It is desirable to invest in such securities

during deflationary period or a period of decelerating inflation. Purchasing power risk is

less in flexible income securities like equity shares or common stuffs where rise in

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dividend income offset increase in the rate of inflation and provide advantage of capital

gains.

(3) Business risk:

Business risk emanates from sale and purchase of securities affected by business

cycles, technological change etc. Business cycle affects all the type of securities viz.

there is cheerful movement in boom due to bullish trend in stock prizes where as

bearish trend in depression brings downfall in the prizes of all types of

securities.Flexible income securities are nearly affected than fixrate securities during

depression due to decline n the market prize.

(4) Financial risk:

Financial risk emanates from the changes in the capital structure of the company. It is

also known as leveraged risk and expressed in term of debt equity ratio. Excess of

debts against equity in the capital structure indicates the company to be highly geared

or highly levered. Although leveraged company’s earnings per share (EPS) are more

but dependence on borrowing exposes it to the risk of winding up. For, its inability to

the honor it’s commitments towards the creditors are most important.

Here it is imperative to express the relationship between risk and return, which is

depicted graphically below

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Maximize returns, minimize risks

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RISK VERSUS RETURN

Risk versus return is the reason why investors invest in portfolios. The ideal goal in

portfolio management is to create an optimal portfolio derived from the best risk–return

opportunities available given a particular set of risk constraints. To be able to make

decisions, it must be possible to quantify the degree of risk in a particular opportunity.

The most common method is to use the standard deviation of the expected returns. This

method measures spreads, and it is the possible returns of these spreads that provide

the measure of risk.The presence of risk means that more than one outcome is

possible. An investment is expected to produce different returns depending on the set of

circumstances that prevail.

For example, given the following for Investment A:

Circumstance Return(x) Probability(p)

I 10% 0.2II 12% 0.3III 15% 0.4IV 19% 0.1

It is possible to calculate:

1. The expected (or average) returnMean (average) = x = expected value (EV) = ∑px

Circumstance Return(x) Probability(p) Px

I 10% 0.2 2.0II 12% 0.3 3.6III 15% 0.4 6.0IV 19% 0.1 1.9

Expected Return (∑px) = 13.5%

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2. The Standard deviation

Standard deviation(σ) = √ ∑p(x- x) 2

Also. Variance (VAR) is equal to the standard deviation squared or σ2

Circumstance Return ProbabilityDeviation

from expected

Return (x -x)

p(x -x)2

I 10% 0.2 -3.5% 2.45

II 12% 0.3 -1.5% .68

III 15% 0.4 +1.5% 1.90

IV 19% 0.1 +5.5% 3.03

VARAIANCE= 7.06

Standard deviation (σ) = √Variance

= √ 7.06

= 2.66%

The standard deviation is a measure of risk, whereby the greater the standard deviation,

the greater the spread, and the greater the spread, the greater the risk.

If the above exercise were to be performed using an other investment that offered the

same expected return, but a different standard deviation, then the following result might

occur:

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If the above exercise were to be performed using another investment that offered the

same expected return, but a different standard deviation, then the following result might

occur:

Plan Expected Return Risk(standard deviation)

Investment A 9% 2.5%

Investment B 9% 4.0%

Since both investments have the same expected return, the best selection of investment

would be Investment A, which provides the lower risk. Similarly, if there are two

investments presenting the same risk, but one has a higher return than the other, that

investment would be chosen over the investment with the lower return for the same risk.

In the real world, there are all types of investors. Some investors are completely risk

averse and others are willing to take some risk, but expect a higher return for that risk.

Different investors will also have different tolerances or threshold levels for risk–return

trade-offs – i.e. for a given level of risk, one investor may demand a higher rate of return

than another investor.

Portfolio Diversification

There are several different factors that cause risk or lead to variability in returns on an

individual investment. Factors that may influence risk in any given investment vehicle

include uncertainty of income, interest rates,inflation, exchange rates, tax rates, the

state of the economy, default risk and liquidity risk (the risk of not being able to sell on

the investment). In addition, an investor will assess the risk of a given investment

(portfolio) within the context of other types of investments that may already be

owned ,i.e. stakes in pension funds, life insurance policies with savings components,

and property

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Covariance and Correlation

The goal is to hold a group of investments or securities within a portfolio potentially to

reduce the risk level suffered without reducing the level of return. To measure the

success of a potentially diversified portfolio, covariance and correlation are

considered. Covariance measures to what degree the returns of two risky assets move

in tandem. A positive covariance means that the returns of the two assets move

together, whilst a negative covariance means that they move in inverse directions.

Covariance

COV(x, y) = ∑p(x-x) (y-y)for two investments x and y, where p is the probability.

Covariance is an absolute measure, and covariance cannot be compared with one

another. To obtain a relative measure, the formula for correlation coefficient [r] is used.

Correlation coefficient

r = COVxy

σxσy

To illustrate the above, here is the example:

Circumstance Probability x-x y-y∑p(x-x) (y-y)

I 0.2 +1.0 -3.5 -0.7

II 0.3 0 -1.5 0

III 0.4 +1.5 +1.5 0.9

IV 0.1 -4 +5.5 -2.2

COVxy=-2.0

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For data regarding (y – y), see earlier example. Assume that a similar exercise has been run for data regarding (x – x). Assume the variance or σ2 of x=2.45, and the variance or σ2 of y = 7.06. Thus, the correlation coefficient would be

-2.0 r = √ 2.45 √7.056

= -0.481

If, the same example is run again, but using a different set of numbers for y, a different

correlation coefficient might result of say, –0.988. It can be concluded that a large

negative correlation confirms the strong tendency of the two investments to move

inversely.

Perfect positive correlation (correlation coefficient = +1) occurs when the

returns from two securities move up and down together in proportion. If these

securities were combined in a portfolio, the ‘offsetting’ effect would not occur.

Perfect negative correlation (correlation coefficient = –1) takes place when one

security moves up and the other one down in exact proportion. Combining these

two securities in a portfolio would increase the diversification effect.

Uncorrelated (correlation coefficient = 0) occurs when returns from two

securities move independently of each other – that is, if one goes up, the other

may go up or down or may not move at all. As a result, the combination of these

two securities in a portfolio may or may not create a diversification effect.

However, it is still better to be in this position than in a perfect positive correlation

situation.

Unsystematic and systematic risk As mentioned previously, diversification diminishes risk: the more shares or assets held

in a portfolio or in investments, the greater the risk reduction. However, it is impossible

to eliminate all risk completely even with extensive diversification. The risk that remains

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is called market risk; the risk that is caused by general market influences. This risk is

also known as systematic risk or non-diversifiable risk. The risk that is associated with a

specific asset and that can be abolished with diversification is known as unsystematic

risk, unique risk or diversifiable risk.

Total risk = Systematic risk + Unsystematic risk

Systematic risk = the potential variability in the returns offered by a security or

asset caused by general market factors, such as interest rate changes,inflation

rate movements, tax rates, state of the economy.

Unsystematic risk = the potential variability in the returns offered by a security or

asset caused by factors specific to that company, such as profitability margins,

debt levels, quality of management, susceptibility to demands of customers and

suppliers.

TECHNOQUES OF PORTFOLIO MANAGEMENT

Various types of portfolio require different techniques to be adopted to achieve the

desired objectives. Some of the techniques followed in India by portfolio managers are

summarized below.

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(1). Equity portfolio: Equity portfolio is affected by internal and external factors.

(a) Internal factors : Pertain to the inner working of the particular company of which

equity shares are held. These factors generally include:

(1) Market value of shares

(2) Book value of shares

(3) Price earnings ratio (P/E ratio)

(4) Dividend payout ratio

(b) External factors:

(1) Government policies

(2) Norms prescribed by institutions

(3) Business environment

(4) Trade cycles

(2). Equity stock analysis:

The basic objective behind the analysis is to determine the probable future – value

of the shares of the concerned company. It is carried out primarily fewer than two ways.

(a)Earnings per share

(b) Price earnings ratio

(a) Trend of earning :

A higher price-earnings ratio discount expected profit growth. Conversely, a

downward trend in earning results in a low price-earnings ratio to discount

anticipated decrease in profits, price and dividend. Rising EPS causes

appreciation in price of shares, which benefits investors in lower tax brackets?

Such investors have not pay tax or to give lower rate tax on capital gains.

Many institutional investor like stability and growth and support high EPS.

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Growth of EPS is diluted when a company finances internally its expansion

program and offers new stock.

EPS increase rapidly and result in higher P/E ratio when a company finances it’s

expansion program from internal sources and borrowings without offering new

stock.

(b) Quality of reported earning :

Quality of reported earnings affects P/E ratio. The factors that affect the quality of

reported earnings are as under:

Depreciation allowances: -

Larger (Non Cash) deduction for depreciation provides more funds to company to

finance profitable expansion schemes internally. This builds up future earning power of

company.

Research and development outlets : -

There is higher P/E ratio for a company, which carries R&D programs. R&D enhances

profit earning strength of the company through increased future sales.

Inventory and other non-recurring type of profit : -

Low cost inventory may be sold at higher price due to inflationary conditions among

profit but such profit may not always occur and hence low P/E ratio.

(c)Dividend policy:

Dividend policy is significant in affecting P/E ratio. With higher dividend ratio, equity

price goes up and thus raises P/E ratio. Dividend rates are raised to push in share

prices up. Dividend cover is calculated to find out the time the dividend is protected, In

terms of earnings. It is calculated as under:

Dividend Cover = EPS / Dividend per Share

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(d) Investors demand : Demand from institutional investors for equity also enhances

the P/E ratio.

TYPES OF PORTFOLIOS

The different types of Portfolio which is carried by any Fund Manager to maximize

profit and minimize losses are different as per their objectives .They are as follows.

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1. Agreesive Portfolio

Objective: Growth. This strategy might be appropriate for investors who

seek High growth and who can tolerate wide fluctuations in market values, over the

short term.

2. Growth Portfolio

Objective: Growth. This strategy might be appropriate for investors who

have a preference for growth and who can withstand significant fluctuations in market

value.

3. Balanced Portfolio

Objective: Capital appreciation and income. This strategy might be appropriate for

investors who want the potential for capital appreciation and some growth, and who can

with stand moderate fluctuations in market values

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4. Conservative Portfolio

Objective: Income and capital appreciation. This strategy may be appropriate for

investors who want to preserve their capital and minimize fluctuations in market value.

Sharekhan Portfolio Management Services

1. PRO PRIME

Product Approach

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Investment will be keeping in mind 3 investment tenets.

1. Consistent, steady and sustainable returns.

2. Margin of Safety

3. Low Volatility

Product offering

Pro Prime is the ideal for investors looking at steady and superior with low and medium

risk appetite. The portfolio consists of a blend of quality blue chip and growth stocks

ensuring a balanced portfolio with relatively medium risk profile.The portfolio constitutes

of relatively large capitalization stocks, based on sector and themes which have

medium to long term growth potential.

Product Characteristics

Bottom up stock selection

In depth ,independent fundamental research

High quality companies with relatively large capitalization

Disciplined valuation approach applying multiple valuation measure.

Medium to long term vision, resulting in low portfolio turnover.

How to invest?

Minimum Investment : 5Lacs

Lock in : 6 months

Reporting: Access to website showing clients holding .Monthly reporting of

portfolio holding /transaction.

Charges: 2.5% pa AMC (Annual Maintenances Charges) fees charged every

quarter ,0.5% brokerage ,20% profit sharing after 15% hurdle is crossed

chargeable at the end of fiscal year.

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SHAREKHAN PROPRIME PERFORMANCE

DATE

TOTAL

BSE

MOVMENTS

NSE

MOVMENTS

NAV

RETURNS

BSE

RETURNS

NSE

RETURNS

30/06/2010 9,510,384.53 17,700.90 5312.50 1.8% 1.0% 1.2%

31/03/2010 9,341,971.87 17,527.77 5249.10 93.6% 80.5% 73.8%

31/03/2009 4,826,060.16 9,708.50 3020.95 -43.0% -37.9% -36.2%

31/03/2008 8,459,884.99 15,644.44 4734.50 15.8% 19.7% 23.9%

31/03/2007 7,305,890.21 13,072.10 3821.55 10.8% 15.9% 12.3%

31/03/2006 6,596,047.11 11,279.96 3402.55 75.5% 73.7% 67.1%

2. PRO ARBRITAGE

Product Approach

An opportunity lies in basis which is the difference between cash and future. Whenever

basis is high we buy the stocks and sell the future to lock in difference .The difference is

bound to be zero at expiry.

Product Offered

Cash –future arbitrage: The product intends to spot low risk opportunities which will

yield more than the normal low risk product .Whenever such opportunity is spotted

stocks will be bought and to lock in the basis, future will be sold .This position will be

liquated in the expiry or before that if the basis vanishes early .Similarly the scheme will

move on from opportunity to opportunity.

Product Characteristics

Low Risk: This is relatively low risk product which can be compared with liquid funds

issued by mutual funds.

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High return: Compared with other low risk products, this products offers an indicative

post tax return of 8 to 10% plus.

Product Details

Minimum Investment:Rs.5 lacs

Lock in :6 months

Reporting: Fortnightly for portfolio Net worth, Monthly reporting pf portfolio

Holding /transaction.

Charges: 0.035% brokerage for future ,0.07% for delivery

3. PRO TECH

Pro-tech using the knowledge of technique analysis and the power of depravities

markets to identify trading opportunities in the market .The protech line of the product is

designed around various risk/reward/volatility profiles for the different kind of investment

needs.

Product Approach

Better performance is possible from superior market timing and from picking stocks

before inflation points in their trading cycles .Linear return are possible from having

hedged/ sell market positions in downtrends .Absolute return are targeted by focusing

on finding trading opportunities & not out performance of an index.

Product offered

1. Nifty Thirty :

Nifty futures will be bought and sold on the basis of an automated trading system

generated calls to go long/short. The exposure will never exceed the value of portfolio

i.e. no leveraging; but allows us to be short /hedged in Nifty in falling market therefore

allowing the client to earn irrespective of the market direction.

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2. Beta Portfolio :

Positional trading opportunities are identified in the future segment based on technical

analysis .Inflection points in the momentum cycles are identified to go long /short on

stock/index futures with 1-2 months time horizon .The idea is to generate the best

possible return in the medium term irrespective of the direction of the market without

really leveraging beyond the portfolio value. Risk protection is done based on stop

losses on daily closing prices.

3. Star Nifty:

Swing trading technique and Dow theory is used to identify short –term reversal levels

for Nifty futures and ride with trend both on the long and short side This return can be

earned in bull and bear market .Stop and reverse means to reverse ones position from

long to short or vice a versa at the reversal levels simultaneously .The exposure never

exceeds value of portfolio i.e. there is no leveraging.

4. Trailing Stops.

Momentum trading techniques are used to spot short –term momentum of 5-10 days in

stocks and stocks /index futures .Trailing stop loss method of risk management or profit

protection is used to lower the portfolio volatility and maximize return .Trading

opportunities are exposed both on the long side and the short side as the market

demands to get the best of both upward and downward trends.

Product Characteristics

Using swing based index –trading systems stop and reverse .trend following and

momentum trading technique.

Nifty based products for low impact cost and low product volatility

Both long and short strategies to earn returns even in falling market.

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Trading in future market to allow for active risk protection using trailing stop

losses.

How to invest?

Minimum : Rs.5Lacs

Lock in : 6 months

Reporting: Fortnightly reporting of portfolio Net Worth, monthly reporting of portfolio

Holding /Transaction.

Charges: 0% AMC (Annual Maintenance Charges), 0.05% brokerage for

derivatives,

Protech Performance Report

PROTECH PERFORMANCE SUMMARY SINCE INCEPTION

INCEPTION 15-OCT-2009 BETA(NEW)

01-FEB-2006NIFTY THIRFTY

15-OCT-2009TRAILING STOPS

INCEPTION NAV 10.00 10.00 10.00

NAV as on 30/06/10 9.20 19.89 9.84

RETURNS(%) -8.00 98.90 -1.64

Nifty Thrifty:

Page 56

NIFTY THRIFTY

Date NAV Sensex

01/02/2006 10.00 9859.26

30/06/2010 19.89 17700.90

Returns (%)

98.90 79.54

How it works:

Our first product is based completely on a mathematical model with zero human

intervention. This product has come out of its fifth draw-down period (in 28 years of

back testing) and the net asset value (NAV) is taking off to new heights.

Beta portfolio:

BETA PORTFOLIO

Date NAV Sensex

03/08/2007 10.00 15138.40

30/06/2010 9.20 17700.90

Returns (%) -8.00 16.93

How it works:

Our product is based on positional trading with a long and short model investing in plain

vanilla stock futures. In this, we identify stocks with greater risk-reward ratios with a time horizon

of 1 to 2 months, based on the prevalent market situation.

Trailing Stops:

TRAILING STOPS

NAV Sensex

20/10/2007 10.00 17559.98

30/06/2010 9.84 17700.90

Returns (%) -1.60 0.80

How it works:

The trading strategy is to buy short-term momentum over a time frame of 1 to 5 days

and then book small profits consistently.

Page 57

4. ProTech Diversified

Product Approach

Aim – Absolute returns irrespective of market direction by long –short strategy applied

on basket of indexes and stocks

Disciplined trading approach with no human intervention based on back testing on

indexes and stocks

Invests in the following

Nifty Futures

Bank Nifty Futures

Stock Futures

Advantages of ProTech-Diversified

Non Toggle system

Exposure to investments will be constant even after gains

Helps in protecting the gains

Reinvesting in case of draw-downs helps in faster recovery

Non –leveraged product

Product Details

Minimum Investment: Indian Resident Rs 5 lakhs,

For NRI's - Rs 50 Lacks

Lock in: 6 months

Fees: AMC fees : 0%

Brokerage: 0.05% only

Profit Sharing :20% profit sharing on booked profits on quarterly basis

Performance Sheet

Performance for the Month ended June 2010

Page 58

NAV as on 01-June-2010 10.07

NAV as on 30-June-2010 9.86

RETURNS (%) -2.07

Performance Summary Since Inception

As on 30 June 2010

INCEPTION NAV 10.00

NAV as on 30-June-2010 9.86

RETURNS (%) -1.35

OTHER PMS PROVIDED BY SHAREKHAN

1. Intraday Advisory Portfolio

Page 59

Ideal for Intraday Traders looking for aggressive returns with medium risk

appetite

Calls will be generated by Sharekhan Advisory Team

Time Frame : Settlement of calls on closing Basis

Is a Cash Market Portfolio

2.Smart Trade Portfolio

Is a cash Market Delivery Portfolio

Calls will be generated by Sharekhan Advisory Team

Time Frame of 1 day – 1 month.

Ideal for short term delivery trader lokking for aggressive returns with medium

risk appetite

Page 60

3. Nifty Portfolio

Is a Nifty – based derivative product

Time frame of 1 day -15 days.

Is aimed at traders who want to trade long – short in Nifty across all times frames

Ample Liquidity & Low Impact Cost

4. Derivative Portfolio

Is a Derivative Segment Portfolio

Time Frame of 1 day – 1 month

Is aimed at Short Term Derivative trader

Ideal for aggressive clients with risk appetite

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Calls generated by Sharekhan Advisory Team

5. CTFT Portfolio

Is aimed at traders who wants to carry position for tommorow

Low Cost of Transaction

Enjoy Gap Up Opening Benefits

Call are flow at 3:15 PM

Square off the position before 10:45 Am on next day

Call are given on the basis of whole day market movement

Page 62

CH-5 DATA ANALYSIS AND INTERPRETRATION

1. Do you know about the Investment Option available?

Page 63

Interpretation

As the above table shows the knowledge of Investor out of 100 respondent carried

throughout the Jaipur Area is only 85%.The remaining 15% take his/her residential

property as an investment. According to law purpose this is not an investment because

of it is not create any profit for the owner. The main problem is that in this time from year

2008-2009 ,the recession and the Inflation make the investor think before investing a

even a Rs. 100.So ,it also create the problem for the Investor to not take interest in

Investment option.

2. What is the basic purpose of your Investments?

Page 64

Interpretation

As with the above analysis, it is found 75% people are interested in liquidity, returns

and tax benefits. And remaining 25% are interested in capital appreciations, risk

covering, and others. In the entire respondent it is common that this time everyone is

looking for minimizing the risk and maximizing their profit with the short time of period.

As explaining them About the Portfolio Management Services of Sharekhan, they

were quite interested in Protech Services.

Page 65

3. From which option you will get the best returns?

Interpretation

Most of the respondents say they will get more returns in Share Market. Since Share

Market is said to be the best place to invest to get more returns. The risk in the

investment is also high.

Similarly, the Investor are more Interested in Investing their money in Mutual Fund

Schemes as that is also very important financial product due to its nature of minimizing

risk and maximizing the profit. As the commodities market is doing well from last few

months so Investor also prefer to invest their money in Commodities Market basically in

GOLD nowadays.

Moreover, even who don’t want to take Risk they are looking for investing in Fixed

Deposit for long period of time.

4.“Investing in PMS is far safer than Investing in Mutual Fund”. Do you agree?

Page 66

Interpretation

In the above graphs it’s clear that 24% of respondent out of hundred feel that

investing their money in Mutual Fund Scheme are far safer than Investing in PMS. this

is because of lack of proper information about the Portfolio management services. As

the basis is same for the mutual fund and PMS but the investment pattern is totally

different from each other and which depends upon different risk factor available in both

the Financial Products.

5.How much you carry the expectation in Rise of your Income from Investments?

Page 67

Interpretation

The optimism is shown in the attitude of the respondents. The confidence was

appreciable with which they are looking forward to a rise in their investments. Major part

of the sample feels that the rise would be of around 15%. Only 8% of the respondents

were confident enough to expect a rise of upto 35%.

As all the respondents were considering the Risk factor also before filling the

questionnaire and they were asking about the performance report of all the PMS

services offered by Sharekhan limited.

6. If you invested in Share Market, what has been your experience?

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Interpretation

20% of the respondents have invested in Share market and received satisfactory

returns, 40% of the respondents have not at all invested in Share Market. Some of the

investors face problems due to less knowledge about the market. Some of the

respondents don’t have complete overview of the happenings and invest their money in

wrong shares which result in Loss. This is the reason most of the respondents prefer

Portfolio Management Services to trade now a days, which gives the Investor the clear

idea when is the right time to buy and right time to sell the shares which is

recommended by their Fund Manger.

7. How do you trade in Share Market?

Page 69

Interpretation

As we know that Share market is totally based on psychological parameters of

Investors, which changed as per the market condition, but at the same time the around

45%investor trade on the basis of speculation and 31% depend upon Investment option

Bonds, Mutual Funds etc.

Moreover, the now a day’s Hedging is most common derivatives tools which is used

by the Investor to get more return from the Market ,this is mostly used in the

Commodities Market.

8. How do you manage your Portfolio?

Page 70

Interpretation

About57% of the respondents say they themselves manage their portfolio and 43%

of the respondents say they depends on the security company for portfolio

Management. 43% of the respondents prefer PMS of the company because they don’t

have to keep a close eye on their investment; they get all the information time to time

from their Fund Manager.

Moreover, talking about the Sharekhan PMS services they are far satisfied with the

Protech and Prop rime Performance during last year. They are satisfied with the quick

and active services of Sharekhan customer services where, they get the updated

knowledge about the scrip detail everyday from their Fund Manager.

9. If you trade with Sharekhan limited then why?

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Interpretation

As the above research shows the reasons and the parameters on which investor lie

on Sharekhan and they do the trade.

Among hundred respondents 35% respondents do the trade with the company due

to its research Report, 28% based on Brokerage Rate whereas 22 % are happy with its

Services.

Last but not the least, 15% respondents are depends upon the tips of Sharekhan

which gives them idea where to invest and when to invest.

At the time of research what I found is that still Sharekhan need to make the clients

more knowledge about their PMS product.

10. Which Portfolio Type you preferred?

Page 72

Interpretation

The above analysis shows, in which portfolio the investor like to deal more in PMS.

As 45% investor likes to go for Equity Portfolio and 28% with Balanced Portfolio,

whereas around 27% investor like to, go for Debt Portfolio.

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11. How was your experience about Portfolio Management services (PMS) of Sharekhan Limited?

Interpretation

In the above analysis it is clear that the Investor have the good and the bad

experience both with the Sharekhan PMS services.

In this current scenario 52% of the Investor earned, whereas around 18% have to

suffer losses in the market. Similarly 30% of the Respondents are there in Breakeven

Point (BEP), where no loss and no profit.

Page 74

CH-6 SWOT ANALYSIS

1. STRENGTHS

First Brokerage firm to go online

Best Technological Tools

Expert Reasearch Team

User friendlly website

2. WEAKNESSES

Provide very low leverage to customer

Insufficient advertisement policy

No acess to the rural market

3. OPPORTUNITIES

Huge market

Sharekhan having good customer relation stratergy so that it create

good opportunity to create goodwill and capture the market.

Growing IPO create opportunity to capture the new market.

4. THREATS

High volatility of the share market.

Stiff competition

Government policy/ Restrictions

Page 75

CH-7 CONCLUSION

On the basis of the study it is found that Sharekhan Ltd is better services provider

than the other stock-brokers because of their timely research and personalized advice

on what stocks to buy and sell. Sharekhan Ltd. provides the facility of Trade tiger as

well as relationship manager facility for encouragement and protects the interest of the

investors. It also provides the information through the internet and mobile alerts that

what IPO’s are coming in the market and it also provides its research on the future

prospect of the IPO. We can conclude the following with above analysis.

Sharekhan Ltd has better Portfolio Management services than Other Companies

It keeps its process more transparent.

It gives more returns to its investors.

It charges are less than other portfolio Management Services

It provides daily updates about the stocks information.

Investors are looking for those investment options where they get maximum

returns with less returns.

Market is becoming complex & it means that the individual investor will not have

the time to play stock game on his own

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CH-8RECOMMENDATIONS & SUGGESTIONS

The company should also organize seminars and similar activities to enhance the

knowledge of prospective and existing customers, so that they feel more

comfortable while investing in the stock market.

Investors must feel safe about their money invested.

Investor’s accounts must be more transparent as compared to other companies.

Sharekhan limited must try to promote more its Portfolio Management Services

through Advertisements.

Sharekhan needs to improve more it’s Customer Services

There is need to change in lock in period in all three PMS i.e.Protech, Proprime,

Pro Arbitrage.

Page 77

ANNEXURE

QUESTIONNAIRE

NAME…………………………………. AGE…………………………………………

OCCUPATION……………………………... PHONE NO..................................

1. Do you know about the Investments Option available?

A) YES B) NO

2. What is the basic purpose of your Investments?

A) Liquidity B) Return C) Tax Benefits D) Risk Covering

E) Capital Appreciation F) Others

3. From which option you will get the best returns?

A) Mutual Funds B) Shares C) Commodities Market D) Bonds

E) Fixed Deposits F) Property G) Others

4. “Investing in PMS is far safer than Investing in Mutual Fund”. Do you agree?

A) Yes B) No

5. How much you carry the expectation in Rise of your Income from Investments?

A) Upto 15% B) 15-25% C) 25-35% D) More than 35%

6. If you invested in Share Market, what has been your experience?

A) Satisfactory Return B) Burned Finger C) Unsatisfactory Result D) No

7. How do you trade in Share Market?

A) Hedging B) Speculation C) Investment

Page 78

8. How do you manage your Portfolio?

A) Self B) Depends on the company for portfolio

9. If, you trade with Sharekhan limited then why?

A) Research B) Brokerage C) Services D) Investments Tips

10. Which Portfolio Type you preferred?

A) Equity B) Debt C) Balanced

11. How was your experience about Portfolio Management services (PMS) of

Sharekhan Limited?

A) Earned B) Faced Loss C) No profit No loss

Page 79

BIBILOGRAPHY

WEBSITES

www.sharekhan.com www.sebi.gov.in www.moneycontrol.com www.karvy.com www.valueresarchonline.com www.nseindia.com www.bseindia.com

Book Referred

Kothari, C.R., Research Methodology, Second Edition, New Delhi, New Age

International (p) Ltd Publishers, 2006.

Pandian, P., Security Analysis And Portfolio Management, Vikas Publishers,

2007.

Magzines & Journals

Value guide by Sharekhan Investors Eyes by Sharekhan Business world. The economist

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