Remus

The Professionals in Residential Estate &

Apartment Building Management

Presentation for:

Your Building Management Co. Ltd

Dated: 27th

May 2014

Contents

• History of Remus • Remus Today • Offices & Coverage • The Team • Why Choose Remus • What You Should Know

About Remus

History of Remus

• 1990 - Founded as a specialist residential building management business based in Salisbury

• 1998 - 5,000 homes managed, opened first regional

office in Brighton covering South East of England • 2002 - 6,500 homes managed, opened second regional

office in Birmingham covering Central England • 2006 – 7,500 homes managed, Staff undertook

a Management Buyout of the business, enabling significant investment in state of the art

property management systems • 2007 – 10,000 homes managed, opened third office

in Chelmsford covering the East of England &

Thames Gateway

• 2011 – 15,000 homes managed, office opened

in Cardiff covering Wales and West of England • 2012 – 17,000 homes managed, office opened

in Plymouth covering Devon & Cornwall • 2013 – 18,000 homes managed, office opened

in Central London

Remus Today

• Remus Management Ltd manages more than 18,000 homes across England and Southern Wales.

• We have a First Class team of property Managers. In total we employ more than 80 members of staff across 8 offices

• We have retained our long term senior management team (Geoff Robson -Director 22 years, Fiona Barnett – Head of Property Management 22 years)

• Industry Leading systems, compliant with all recent legislation.

• Long standing members of ARHM – one of the two governing bodies for Residential Property Managers (ARMA being the other).

• Regulated by the FCA (Financial Conduct Authority).

• Developing online presence with lots of user friendly information on our website (www.Remus.uk.com) Including online payment facility.

Office Locations and Coverage

Birmingham Chelmsford

Brighton

Salisbury

The Team

Geoff Robson AssocRICS MIRPM Cert. CHI – Managing

Director Geoff has worked with Remus since 1993 and has been fundamental in the company's growth strategy

Sebastian Church FCA – Financial Director

Sebastian is a chartered accountant with 26 years of experience in leasehold residential property.

Fiona Barnett AssocRICS MIRPM – Head of

Property Management

Fiona has worked with Remus since 1993. She is responsible for driving

forward our property management capabilities.

7 Regional Managers and 75 other dedicated members of staff to manage your home

What We Offer Residents’

Management Companies

• A personal service – we don’t manage 60,000 “units” we

manage 18,000 homes. • If you call us you will talk to a real person – not a call

centre or automated response system. We don’t believe in

voicemail. • A realistically priced service – well explained, transparent,

sensible pricing for our services, we don’t take backhanders,

we don’t make undisclosed commissions • Local offices – to give good “on the ground” support to

Directors and Residents. • A full service – we are a reasonable sized firm, which brings

with it significant experience, expertise and resources that a

smaller firm could not match. • Long Term business relationship – We only do residential

estate management. We have done it for the last 24 years and

have been successful at it.

11 Reasons to Choose Remus

1. Communication – in 90% cases, we respond to letters, email and telephone enquires the day they are received.

2. 24 hours emergency help - Out-of-hours numbers for emergency issues.

3. Industry Standards – we comply with the RICS Residential Code, are a member of ARHM and encourage all staff to undertake IRPM training.

4. Client Accounts and Reserve Funds – we maintain a separate client bank account for your building.

5. Professional Indemnity Insurance – £2m per claim. This covers you for errors, omissions and negligence by us. To date we have never had a claim.

6. Value for money and fairness of charges – no percentage fees, a simply annual management fee which covers most regular management issues. Time based fees for works outside the norm. All our fees and charges are published and transparent.

7. Insurance – our brokers go out to multiple underwriters to ensure the best rate for your building. In addition to this there is no obligation to use our insurers.

8. Impartiality – Unlike many Managing Agents, we take no commissions from our contractors. We encourage Residents to recommend contractors where possible.

9. Legislation Changes – we invest a lot of time keeping up to date with all legislation affecting our clients, so you do not need to.

10. FCA Regulated – we are regulated to conduct insurance business. Don’t make the mistake of using a company who is not.

11. Ombudsman Service - Remus are members of the Ombudsman Services, any issues that cannot be resolved internally can be referred to them at no cost to the home owner

For Further Information

Contact:-

Geoff Robson

Remus Management Limited

Fisher House

84 Fisherton Street

Salisbury

SP2 7QY

Tel: (01722) 328 685

Visit our Website at www.Remus.uk.com