Professionalism in the

Workplace

Yessenia Robleto

First Impression

How are you judged?

- Threatened, offended, or bored - Comfortable, safe, or interested

!  Appearance and body language = 55%

!  How you talk: intonation, pacing and inflection = 38%

!  What you say: verbal content = 7%

!  Practice your handshake!

!  Extend hand first

!  Firm grip

!  Stand approximately 1 arm’s length apart

Handshake:

Introduction:

!  Introduce yourself

!  Smile (look confident, friendly and positive)

!  Remember names

!  Maintain eye contact

!  Use first names only once asked to do so

Greetings

Interview Attire For Women

!  Shoes: !  Match your suit, no

contrasting tones

!  Color: Black or navy

!  Style: Closed toe

!  Accessories

!  Neutral hose

!  Belt and purse match shoes

!  Jewelry: subtle

!  Perfume

Suit jacket and pressed pants/ dress / skirt

!  Suits:

!  Conservative colors: Navy, gray, cobalt blue, and black

!  Length of skirt: knee length or below the knee

Ironed clothes

Long sleeve or short sleeve blouses

!  Blouse: !  Color: Neutral

!  Modest cut

Well groomed hair and nails

Interview Attire For Men

!  Invest in your Suit; SPEND SOME MONEY

!  Quality is cheap in the long run

!  Get it tailored, make sure it fits

!  Nothing Flashy

!  No expensive accessories

!  The color of belt & shoes must match

!  Socks need to be long enough to cover your leg when your legs are crossed

!  Shoes can make or break the suit

!  Polish your shoes

!  Belts can be of medium quality

!  A cheap tie can ruin a suit

!  Make sure your tie is conservative

Shoes, Ties & Belts

Email

!  Introduce yourself in the first paragraph (if necessary)

!  Always include a ‘Subject’ heading

!  Be brief and polite

!  DO NOT USE ALL CAPS OR EXCESSIVE PUNCTUATION!!!!

!  Utilize spell-check and re-read your messages before sending

!  Remember every single message has the chance of being forwarded…intentionally or unintentionally (never reply in frustration)