Process Communication Model (Paul Olteanu)

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The Process Communication Model has been rigorously researched and validated and staff can be taught how to apply its principles in just a few days.

YOU CAN LEARN IT IN JUST A FEW DAYS!!!

MANAGING DISTRESS MOTIVATION EFFECTIVE

COMMUNICATION

PCM differs from other models in that it predicts behavior and provides solutions for:

IT HAS BEEN USED EXTENSIVELY AT NASA IN THE SELECTION AND TEAM DEVELOPMENT PROCESSES.

IT IS ALSO IN THE COMMUNICATION TRAINING OF AMERICAN PRESIDENTS (EX: BILL CLINTON).

PROCESS COMMUNICATION MODEL

Process Communication Model© is an award winning personality and communication theory with applications in self discovery, team development, sales, conflict resolution, negotiation, recruiting, public speaking, teaching and marketing.

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STRUCTURE & EASE IN

UNDERSTANDING

VALIDITY &DOCUMENTATION

TRANSVERSALAPPLICATION

IMMEDIATE ROI

The core PCM concepts can be taught in just 3 days of training.

The PCM methodology is based on 1.000.000 profiles and 40 years of research and improvement.

The PCM is applicable to all fields of activity, personal and professional alike.

Even if it takes time to fully internalize all the model’s concepts, people who undergo PCM training confirm tangible results even before the 3 day training is over.

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APPLICATIONS IN/////////////////////////////////////////////////////////

COMMUNICATION &PUBLIC SPEAKING

SALES

MARKETING

TEAM DYNAMICS

CUSTOMER CARE

CONFLICTRESOLUTION

NEGOCIATION

MANAGEMENT &LEADERSHIP

DIFFERENTIATORS

COACHING


• Discover 6 different ways how we perceive the world and learn how each is expressed in speech• Learn how to speak other people’s language so that you will be heard and understood• Find out a personality centric approach to interaction that will help you connect with anybody• Design and deliver personality centric speeches and presentations that have impact and touch people, regardless of hierarchy, culture, age or background.

BENEFITS

COMMUNICATION & NEGOTIATION

• Find out how to read other people’s personality structure in under 15 minutes of interaction• Discover the best way to get your message across, both live and in writing• Understand and adapt to your customers authentic psychological needs and motivations• Learn how to read and safely manage the distress sequences of your clients

SALES & CUSTOMER CARE

TEAM & ORGANISATIONAL DEVELOPMENT• Align people’s roles and objectives to their personality structure and character strengths for maximum effectiveness • Map out the preferred management and communication styles in your organisation • Understand people’s main psychological motivations and learn how to “charge their batteries” accordingly • Discover the root causes for team and organisational blockages and learn how to manage them

SELF-AWARENESS • Discover and understand your personality structure, preferred communication style, main motivators and patterns of distress• Find out how your primarily see the world and how is it different from others• Discover and understand the hierarchy of your 8 strongest psychological needs• Learn and manage your behaviour patterns when tired or in distress


MAIN PERCEPTION MANAGEMENT STYLE

DISTRESS SEQUENCESPSYCHOLOGICAL NEEDS

How they mentally perceive and interpret

the world. This will dramatically increase

your ability to adapt your language,

arguments and interaction style.

What truly matters to them and what

drives them. This will increase your relating

skills, up your negotiation and help you

make better proposals.

PCM will help you to anticipate (being able

to observe it even before they are aware of

it) and defuse the destructive behaviors of

the people you interact with.

When working with others, at home or in

the office, what management approach

comes most natural to them and what is

least natural.

INSTANT ASSESSMENT &PROFILING TOOL In business and in personal life, being able to accurately “read” the person you are interacting with is vital. Here are some of the things you will be able to assess about others using PCM in

under 1 hour of interaction.

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Paul is also certified in Story-based Transformation Process (STP) – an innovative methodology, based on neuroplasticity and on the principles inductive learning, that integrates the daily exchange of short stories in order to achieve rapid personal or organisational transformation.

Over the last 9 years, Paul has developed programs cumulating more than 7500 hours of training, coaching and consultancy on topics such as personal discovery, communication psychology, profiling, team dynamics, personality driven sales, personal branding and public speaking in front of audiences from Europe, the United States and Asia.

Previews to his training and coaching activity he was Communications Director for the Romanian-American University and Strategy and New Business Director for Headvertising.

Paul has also been involved in a series of educational, environmental and creative industries causes and has worked with brands and organizations such as: Amgen, AVON, BCR - Erste, BRD, CBRE, CEZ, Garmin, Gothaer, Graffiti BBDO, Heineken, Oracle, OTP Bank, Raiffeisen Bank, Vodafone, Wrigley.

Paul has been online since 1997, he founded Inoveco Energy and he is currently living in the first 100% energetically independent home in Romania.

Paul Olteanu a Senior Trainer & Coach currently focusing on designing and delivering transformational development programs, based on the latest findings in neuroscience and behavioural psychology. Since 2013 Paul is a certified trainer and coach in the Process Communication Model ® - an award winning personality, management and communication theory that has been used in the communication training of American presidents (Ex Bill Clinton) and in the selection and development of teams at NASA.

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FEEDBACK ON PCM

Taibi Kahler is a genius. He knows more about personality dynamics than anyone I know in the world.

Bill Clinton 42nd President of the

United States of America

Andrei Oprea Head of Office – United Nations Development Program Romania

Anca Babaneata CEO

- Gothaer Romania -

Delia Soare Director Consumer Markets

- Vodafone Romania -

Process Communication Model is one of the very few workshops where – due to the competence of the trainer – I had a breakthrough. Regarding the trainer that we had, it was not my first time taking part in a training held by Paul Olteanu. I have discovered Paul while searching for people that make a difference, that build something and inspire others. Paul surpassed himself. Coming back to PCM: Paul manages to create a friendly and relaxed atmosphere, while keeping everybody focused on the subject presented, and he’s dang good! Paul is like a Christmas present, authentic and fresh, open and ready to answer all questions, carefully addressing each need of his audience. The training I received has taken my communication skills to a new level! Few days after concluding the workshop I had a very difficult negotiation with a Secretary of State. Applying the PCM principles it was like having a magic wand: I managed to obtain the maximum from that negotiation, controlling the discussion and influencing with integrity. The results of PCM are powerful and the time spent with Paul has been invaluable.

Paul Olteanu has the surprising capacity and openness to see and understand where the blockages in communication are, to find solutions and to change people in the business environment. He helps both you as a manager and your organization to overcome obstacles and push things forward. I am happy to have had Paul with us in some very important projects for our company: the Process Communication Model experience, custom designed internal trainings and others. He managed to add value every time through razor sharp insights and well adapted proposals, through his energetic spirit and also through his creative approach. The Process Communication Model helped us get to a more complex and accurate understanding of our organization and team, better, more efficient communication and I would definitely say it helped us develop into a superior performing company.

I am among the lucky people who have had the chance to meet Paul. The way I met him made me aware that the important questions that I ask myself have nothing to do with age, personal or professional success. My questions were about the next step I want to make, the things I want to be remembered for and about the courage to change something. Paul was a catalyst for me going after these answers. I believe a lot of young people would become better human beings, making better choices and having better chances if they were to meet Paul. And like any person who has reached at least once a crossroad, they would find the resources to push through and take the right path.I discovered the magic of the Process Communication Model. Six months ago I had no idea that such a simple, yet amazingly powerful tool existed. After the PCM training I felt privileged to have learned something that empowers me to change my life and to improve the life of the people I hold dear. PCM is an exact science, logical and clear, yet still magical. My fascination with the Process Communication Model also comes from it’s domains of application. I feel and believe that it brings great value in any activity that requires communication: when you are talking with your own children or life partner, when you coach or mentor someone, when you are addressing a conflict, when you are negotiating, when you are trying to empower or motivate your team, when you are trying to win the hearts and minds of the people around you, or even when you are writing a banal email. How would you feel if you could truly understand the people around you just by hearing how and what they speak?

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”www.paulolteanu.ro 0730 970 310 [email protected]/

Documents

Process Communication Model (Paul Olteanu)