Process Architecture - Examples

Identifying a process network and documenting the process hierarchy

Value Chain and Level 1-2-3 Processes

Level 0 Level 1 Level 2 Level 3

BA 563: Business Process Management 2

Harmon, Paul (2007), Managing the Process-Centric Organization, presentation, BPMTrends.

BA 563: Business Process Management 3

Example Process Inventory (Partial)

L0 L1 L2 L3 Process Title

11.0 Develop Organizational Capabilities

11.1 Develop Skilled Employees

11.1.1 Develop Career Path

11.1.2 Create Development Plan

11.1.3 Develop Annual Performance Objectives

11.1.4 Administer 360 Feedback Process

11.1.5 Develop Succession Plan

11.1.6 Execute Commercial Skills Development Program

11.1.7 Evaluate Learning and Development Opportunities

11.1.8 Conduct Needs Assessment

11.1.9 Develop / Modify / Improve Courses

11.1.10 Provide Courses

11.1.10.1 Process Course Enrollment

11.1.10.2 Schedule the Room and Equipment

11.1.10.3 Deliver Course

11.1.10.4 Evaluate Course

11.1.11 Assess Employee Competencies

Example: Value Chain and Level 1 Processes

Level 0 is the value chain Level 1 contains the next level of processes, with more detail

BA 553: Business Process Management 4

Level 0

Level 1

http://www.greenbird.com/2012/04/25/enterprise-architecture-and-services/

Example: Level 0 Through Level 3

Following one part of one process down through the levels looks like this:

BA 553: Business Process Management 5

http://www.stccg.com/what-lies-beneath-the-power-of-process-visibility/

Example: Level 0 Through Level 4

This is a more process-oriented view through level 4:

BA 553: Business Process Management 6

http://www.kipstor.com/blog/the-importance-of-defining-a-robust-process-architecture

Viewing the Entire Value Chain

This is the entire value chain for the organization:

BA 553: Business Process Management 7

http://www.kipstor.com/blog/the-importance-of-defining-a-robust-process-architecture

A Simpler View of a Level 1 Process:Material Handling

The process architecture can get too complicated. This is an easier way of showing connections between processes and levels:

BA 553: Business Process Management 8