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Proactively Educate and Influence
Your Business Stakeholders for Greater Project Success
Marie Bankuti, PMP, PCC, CPCC Tether Free Vision Inc.
© 2017
2 © 2017
Help Me Help You!
3 © 2017
Just work with me… please?
What are your challenges?
4 © 2017
Build Your Credibility
Grow Your Relationships
Co-Create Your Stake
Explain Your Process
Set Your Expectations
5 © 2017
How Do We Get It Right?
It’s all about character
Be authentically you
Lead by example; model the behavior you expect
Fill gaps in expertise and experience
Invest time, focus, commitment and consistency.
6 © 2017
Build Your Credibility
-- YOUR TURN --
Review list of 26 Credibility Builders
Choose one you’d like to focus on
Rate yourself (1 = poor; 5 = excellent) - Don’t over think it!
Discuss with a partner…
7 © 2017
Build Your Credibility
Build Your Credibility
Grow Your Relationships
Co-Create Your Stake
Explain Your Process
Set Your Expectations
8 © 2017
How Do We Get It Right?
Leaders rely on all sorts of people to be successful
Identify and nurture key relationships; time & attention
Focus on giving, not receiving
Show appreciation; acknowledgement
Be curious! Listen!
9 © 2017
Grow Your Relationships
What keeps them up at night?
Become a strategic partner, a trusted advisor
Expand your reach; caste a wide net
Build community and connection – be an “Idea Guy”
Authentic; not about manipulation
Schedule time; put it in your calendar.
10 © 2017
Grow Your Relationships
-- YOUR TURN --
Choose one current relationship
Choose one potential relationship
Come up with ONE small thing you can do for or with each person to grow or shift that relationship
11 © 2017
Grow Your Relationships
Build Your Credibility
Grow Your Relationships
Co-Create Your Stake
Explain Your Process
Set Your Expectations
12 © 2017
How Do We Get It Right?
Organization Stake
Department Stake
Project Stake(s)
Role Stake(s)
Personal Stake
13
© 2017
Co-Create Your Stake
What can you hold to as a
stake in the ground…
no matter what occurs?
-- YOUR TURN --
Work with your partner…
Brainstorm on a Stake for your
Organization, Department, Project or Role
14 © 2017
Co-Create Your Stake
Build Your Credibility
Grow Your Relationships
Co-Create Your Stake
Explain Your Process
Set Your Expectations
15 © 2017
How Do We Get It Right?
Demystify the IT Process (SDLC/PMM)
What is it and why is it necessary?
How do they benefit from participating?
Educate, educate, educate!
16 © 2017
Explain Your Process
-- YOUR TURN --
Work with your partner…
What are the strengths of your process?
What are the opportunities for enhancing your process?
Ideas for educating, communicating, discussing…
17 © 2017
Explain Your Process
Build Your Credibility
Grow Your Relationships
Co-Create Your Stake
Explain Your Process
Set Your Expectations
18 © 2017
How Do We Get It Right?
Roles & Responsibilities
Communications
Planning
Accountability
Create a Common Stake
Design Your Alliance (Rules of Engagement).
19 © 2017
Set Your Expectations
-- YOUR TURN --
Which areas need attention by you and your team?
(R&R, Communicating, Planning, Accountability)
What would you like to include in your Designed Alliance?
(Expected, Acceptable, Not Acceptable)
20 © 2017
Set Your Expectations
21 © 2017
Remember…
“Our work, our relationships, and our lives succeed or fail
one conversation at a time.
While no single conversation is guaranteed to transform
a company, a relationship, or a life,
any single conversation can.
Speak and listen as if this is the most important conversation
you will ever have with this person. It could be.
Participate as if it matters. It does.”
~Susan Scott, Fierce Conversations
22 © 2017
Help Me Help You!
Leadership & Self Deception: Getting Out of the Box Arbinger Institute
The Stake: The Making of Leaders Kimsey-House & Skibbins
How To Win Friends and Influence People Carnegie
Made to Stick: Why Some Ideas Survive and Others Die Heath & Heath
Crucial Conversations: Tools for Talking When Stakes Are High Patterson, Grenny, McMillan & Switzler
Influencer: The New Science of Leading Change Grenny & Patterson
Influence Without Authority Cohen & Bradford
Influencing Up Cohen & Bradford
23 © 2017
Suggested Reading
Marie Bankuti, PMP, PCC, CPCC
Tether Free Vision Inc.
Leadership Coaching & Development
Team & Relationship Coaching
Coaching Conscious and Emerging Leaders,
Teams wanting to grow Productivity & Positivity, and
Courageous Individuals ready for Real Change
TetherFreeVision.com
617-947-7852
24 © 2017
Thank you!
Marie Bankuti, PMP, PCC, CPCC is an accomplished Leadership & Team Development Coach, Trainer, and Project Management Professional who has built her 35+ year career on a commitment to excellence, integrity, and continuous learning. Her passion is assisting leaders and teams in bringing their very best to their work, while creating engaged and productive working relationships. Her work is grounded in the strong belief that meaningful relationships are at the core of our professional success and personal fulfillment, and that leadership is not confined only to those with the title.
She supports conscious and emerging leaders to make their greatest contribution by assisting them in developing their leadership presence. Through working with them to identify their unique strengths, define their own success, and step into action, she helps individuals create their own leadership style with heart and intentional impact.
Marie also works with teams to explore and implement ways to increase both productivity and positivity. By increasing awareness on the relationship system, she empowers them to quickly and effectively address conflict, and harness their capacity. Through this work, teams develop the resiliency to thrive.
With over 28 years in IT as Developer, Business Analyst, Project Manager and Manager, Marie has worked in State Government, Financial, Banking, Manufacturing, Consulting and Non-Profit industries. Coaching since 2007, she is a Professional Certified Coach (PCC), Certified Professional Co-Active Coach (CPCC) and Project Management Professional (PMP). She is also an authorized facilitator of the Team Diagnostic™ and the Leadership Circle Profile™ 360 Assessment. Her coaching and leadership training are through the internationally respected Coaches Training Institute, Center for Right Relationship, and Team Coaching International. Marie is an ardent believer in giving back, has served on several boards, and volunteers regularly.
25 © 2017