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    1

    The Privatisation of Natural Monopolies

    Early Warning System

    Special Edition

    This Report ushers in a series of specialised reports designed to

    give national voices an important contribution to

    the development of BiH and on meeting the challenges of 2015.

    We hope you enjoy them.

    Moises Venancio

    Deputy Resident Representative

    UNDP Bosnia and Herzegovina

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    FOREWORD

    The question of privatisation continues to generate much controversy in Bosnia and Herzegovina.

    Certain powerful stakeholders, not least the international financial institutions, are lobbying hard for the rapid

    transfer of various public enterprises to the private sector. On the other side of the debate are strong national

    voices advocating for a less radical and more considered approach. For this section of opinion, privatisation

    is far more than a narrow financial process, but one which has very considerable social and economic risks.

    This special Early Warning System (EWS) Report reviews this ongoing policy dispute in the context of

    the so-called 'natural monopolies' given by the water, telecommunications and electricity sectors. Like other

    industries, the case for their privatisation is justified in terms of improved economic efficiency and ensuring

    the success of other transition reforms. Yet these particular enterprises are special.

    First and foremost, because natural monopoly status brings with it certain production and delivery

    'realities' that fundamentally constrain the potential for competition. In short, the bulk of these industries are

    monopolies by definition and not by policy choice. This has the effect of limiting both the scope of the

    efficiency gains to be had, and the contribution private, as opposed to public, ownership can make to the

    transition process.Second, each of the sectors has a distinctly strategic character; their strength is central to the performance

    of economy, and they constitute national assets of some considerable value. Transfer of ownership inevitably

    carries with it inherent dangers and pitfalls, both for ordinary citizens and the country as a whole.

    The debate over these matters is also somewhat coloured by the failures of the existing privatisation

    process in BiH, and it is worth noting that surveys of public opinion, point consistently to widespread and

    growing levels of disquiet and cynicism. This is unsurprising given that the wider transition reforms have

    taken place with little regard to the social impacts of change, whilst also, certain large privatisations have

    spurred a series of allegations, if not clear instances, of impropriety and corruption.

    Moreover, there is an ongoing absence of accountability for the privatisation process. We have seen

    national experts blaming the internationals for the introduction of wrong laws, weak responses to requests

    for assistance, and the introduction of voucher privatisation schemes which have already proved a disasterin many other transition countries, and in turn the internationals blaming the nationals for the tardiness of

    decision making and the eventual options selected. The bottom line is that neither party has accepted, nor

    seems willing to assume responsibility for these activities.

    This report, which has been prepared by a high level group of national academics and policy advisers,

    carefully reviews the evidence from both within BIH and around the globe. It concludes in favour of an

    'eclectic' approach to privatisation; this position neither rejects the potential benefits nor accepts them

    uncritically. It recognizes that a variety of alternative models exist for managing these industries and that a

    non ideological, case by case approach, should be taken which brings the wider social and longer term

    consequences into the decision making process. To quote George Bernard Shaw, 'the only golden rule is that

    there is no golden rule' and this most definitely applies when it comes to the scope and nature of

    privatisation.

    The history of these reforms throughout the former socialist world is neither a happy nor a successful

    one, and it would be a great pity if policy makers in BiH repeated the well-documented mistakes which have

    been made. Yet this remains a very real danger, so long as we, the politicians and the international

    community, continue to regard ourselves as the real stakeholders, and not the ordinary BiH citizens who live

    with the social, economic and political consequences.

    Thus I close with a demand for dialogue and inclusiveness, and I commend the findings, conclusions

    and recommendations of this report, as a positive contribution to such a process.

    3

    Jens Toyberg-Frandzen

    Resident Representative

    United Nations in Bosnia and Herzegovina

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    4

    United Nations Development Programme

    EARLY WARNING SYSTEM

    Senior Portfolio Manager Armin SIR^OProject Coordinator Tarik ZAIMOVI]

    Admir SALKI]

    Review Moises VENANCIO, Deputy Resident Representative

    Armin SIR^O, Senior Portfolio Manager

    Editors Tarik ZAIMOVI]

    Richard MARSHALL MSc (Econ)

    Authors Tarik ZAIMOVI]

    Aleksandar KALMAR Ph.D.

    Slavo KUKI] Ph.D.Fikret HAD@I] Ph.D.

    Kasim TATI] Ph.D.

    Armin AVDI]

    BH version proof-reading Mufid MEMIJA

    Translation Reza M. KEIVNZADEH M.A.

    English version proof-reading Reza M. KEIVNZADEH M.A.

    Photo & Design Tamara KOREN

    DTP & Layout Samira SALIHBEGOVI]

    Print Arch design d.o.o.

    For the printing house Esad ]ESOVI]

    Although publication of this report is supported by

    the United Nations Development Programme (UNDP),

    the opinions stated in this Report

    do not necessarily reflect the official position of

    the United Nations Development Programme (UNDP)

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    EXECUTIVE SUMMARY

    This report examines the case for the privatisation of the so-called 'natural' monopolies in Bosnia

    and Herzegovina, specifically the Electricity, Telecommunications and Water Sectors.

    It is argued by many mainstream economists, that the presence of state owned monopolies in

    transitional economies 'locks-in' inefficiencies and impedes the progress of other essential reforms,

    including liberalisation and restructuring. Thus in BiH, as elsewhere in the transitional world, the clamour

    for privatisation has become a 'mantra' of the Bretton Woods institutions and other influential voices

    within the international community.

    But is the case for privatisation as solid as is claimed when applied to cases of 'natural monopoly'

    where the patterns of production and supply, mean that the potential for competition, the key ingredient

    for securing economic efficiency, is extremely limited? Indeed, some form of monopoly in these sectors

    seems both inevitable, and arguably the most 'efficient' outcome. The privatisation process implies, in

    the case of these industries, the transformation of a public monopoly into a private one.

    Furthermore, a review of the empirical evidence of past privatisations in the transitional and

    developing worlds gives few grounds for optimism. As the research for this report shows, time aftertime, privatisation programmes have failed to live up to their promised economic pay-offs, and have

    at the same time contributed to significant social dislocation, felt in terms of bankruptcies and

    unemployment.

    Yet, the history of privatisation within the advanced industrial economies of Europe and North

    America has yield somewhat better outcomes. Moreover, it is not true that all sub-sectors of the industries

    examined in this report constitute 'pure' forms of natural monopoly, and thus competition in theory at

    least, should be both possible and beneficial. This added to the potential for the introduction of overseas

    management experience and crucially, capital investment, underlines the reality that a dogmatic stance

    against all forms of privatisation is ill-advised. Indeed, there is no doubt that these sectors, like others in

    BiH, require rationalization, investment and a fundamental reorientation in their approach to their

    business dealings, and the quality of service provided to consumers.However, although the report does not suggest retaining the status quo as the best solution, it also

    does not argue for a rapid mass transfer to private ownership either, rather it presents a series of options

    and models, some of which do not require the effective privatisation of public assets at all. These include

    using innovative partnership arrangements and measures to improve the organization, management and

    efficiency within the existing utility companies.

    Overall, a more considered and consultative process to deciding the future shape and ownership of

    these necessarily strategic industries is recommended. The ongoing goals should be securing the

    maximum benefits and value for BiH citizens both in the short and long term, whilst also minimising the

    costs and inherent risks

    It is concluded at the strategic level that:

    A consensus needs to be established on the objectives and goals of privatisation, and the

    commitments to be sought from potential new owners and operators. The strategic long-term interest

    in some of these areas must be a major decision-making factor and future position of BiH in the

    region.

    That the process should be properly phased and well managed; ensuring that appropriate and

    socially responsible restructuring takes place prior to the transfer of ownership; and that tough

    regulatory structures are put in place to protect both the interests of the state and citizen, as the

    current owner of the assets in question.

    That all sectors, and the conduct of all operators, state, municipal and privately owned, should be

    regulated by strong and independent agencies, in the interests of the consumer. And this is a

    fundamental prerequisite of the wider liberalisation process.

    A variety of forms of ownership and management arrangements should be considered, including

    models of partial privatisation (of sub-sectors and certain functions) and schemes in whichmajority and/ or effective ownership remains within public hands. These include various

    partnership mechanisms (public-private and public-public), management contracts and operating

    concessions.

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    And at the industry level:

    For the Electricity Sector; restructuring to be followed by the privatisation, using a mixture of

    methods, of the distribution companies as regional concessions, recognizing that some may remain

    in public ownership. Retention of existing power generation, in state ownership as a strategic long-

    term export resource for BiH. With the privatisation of unexploited potential, to be done on

    concession and time limited basis. And for the transmission mechanism, which represents a 'pure'

    natural monopoly to remain as a state owned, but arms-length, managed entity.

    In the case of theTelecommunications; the report acknowledges that technology has done much to

    permit effective competition to operate. And thus authors conclude in favour of a more liberal

    approach and see no benefit for retaining the existing companies wholly in state hands, save for the

    need to ensure access to the fixed line networks they operate.

    In contrast, they find that Water Services presents the clearest example of natural monopoly, and

    thus should be retained in state or municipal ownership. However the authors also recognize that

    this sector would benefit from the introduction of modern and commercial management practices;

    and that there is a desperate need to make substantial new investment in infrastructure. Therefore,

    it is concluded that there are potential benefits to be secured from management and partnership

    arrangements.

    The report is throughout, anxious to underline the political and social dimensions that surround thisdifficult issue. There are considerable 'knock-on' consequences, both external to the industries in

    question, and to the time frame typically used to appraise the outcomes of privatisation. These range

    from the poverty fallout of rapid downsizing, to the diminution of public accountabilities. In sum the

    challenges which confront us are neither simple to overcome nor short in duration. Most of all this report

    counsels the authorities against proceeding with unnecessary haste, or taking decisions based on a

    dogmatic or politicised position.

    6

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    CONTENT

    1. INTRODUCTION 9

    2. KEY CONCEPTS 92.1 The Dangers of Monopoly and the Case for Privatisation 92.2 Natural Monopolies 92.3 Policy Developments: Regulation, Privatisation and Liberalisation 11

    3. INTERNATIONAL EXPERIENCE AND THE BiH CONTEXT 143.1. Discussion 143.2. Water as a Major Local Natural Resource 16

    3.3. Electricity Production - the potential for recovery and long term gains 173.4. The Dynamic Telecommunications Sector 18

    4. DETAILED REVIEW OF THE KEY SECTORS 184.1. The Energy sector in BiH 18

    Background and Key Issues 18Specific International experience 22Prototype models of organisation for the electricity sector inthe transition period 23

    4.2. The Telecommunications Sector 24Telecommunications in BiH 24Reform activities being undertaken 24The current position of the telecom sector and the privatisation process 25The socio-economic impacts of privatisation 25Proposed privatisation models and reform of the telecoms sector as a task for the future 25What privatisation model to apply? 26Next Steps: priorities for the sector 26Government decisions on divestiture 27The International experience 27

    4.3. The Water Supply System 28The International Conetxt - Water as a limited resource 28Privatisation of the Water Sector 29Experience of Developed Countries 31Experiences from the region 32The Situation in BiH 32Recommendations 34

    5. CHARTING A WAY FORWARD:

    CONCLUSIONS AND RECOMMENDATIONS35

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    1. INTRODUCTION

    In spite of much rhetoric to the contrary, the

    occurrence of monopoly, or near monopoly,

    market conditions is far from rare in the modern

    world. Moreover, the tensions and pressures

    which give rise to such conditions are particularly

    strong in transitional economies, where an

    institutional history of state ownership is

    supplemented by invariably small and structurally

    constrained national and regional market places.

    The formal causes and the factors which sustain

    monopolistic behavior can be complex, but are

    frequently rooted in the domestic legal and political

    environment. It is argued by many mainstream

    economists, the 'problem' of monopoly and its

    claimed fundamental inefficiencies, runs in parallel to

    the dominance of state ownership. It is unsurprisingthen that in the BiH context, as elsewhere in the

    transitional world, the clamor for privatisation as an

    antidote to monopoly power, and inter alia, the

    elimination of economic inefficiency, has become a

    'mantra' of the international financial institutions and

    others within the international community.

    But is the case for privatisation as solid as is

    claimed? And specifically, what is to be done

    about so-called 'natural monopolies', where

    productive and delivery (typically infrastructural)

    realties mean that some form of monopoly isinevitable, and the arguably the most efficient

    outcome?

    This report examines these very questions in the

    BiH context for three sectors which exhibit natural-

    monopoly characteristics; electricity generation and

    supply; water and sewerage services; and tele-

    communications. The report has three principal parts:

    the first section provides a conceptual discussion

    of the issues; the second investigates the BiH

    situation in the context of relevant international

    experience; whilst the third and most substantial

    part looks in detail of each of the sectors in

    question. Following this, overall conclusions and

    recommendations are presented.

    2. KEY CONCEPTS

    2.1 The Dangers of Monopoly andthe Case for Privatisation

    Different from other market participants,

    monopolists are in a position to be able to pursue

    price policies that ensure maximum profits,

    disregarding allocation and cost pressures.

    Operating in a competition-free environment,

    monopoly producers are less motivated to

    introduce new technological solutions, which results

    in reduced effectiveness, compensated for by higher

    prices which exceed the real value of the product.

    In Bosnia and Herzegovina, as was the case

    in the majority of transitional economies, natural

    monopolies are state-owned. It is generally

    believed that such an arrangement perpetuates

    inefficiencies slowing the general trend rate of

    growth, and discouraging positive social and

    institutional development of society and the

    economy.

    Thus the economic case for privatisation is

    bound up both with the market failures implied

    by monopolistic forms of production and the

    claimed inefficiencies of state ownership. Three

    principal arguments are usually advanced insupport of this:

    The efficiency and productivity case; this

    come in two forms, first it is argued, that

    producers by adopting a profit maximization

    objective, minimize costs and optimize

    output, achieving what is termed 'productive

    efficiency'; and secondly, via the operation of

    effective competition, the system better

    matches demand with supply, thus

    consumers, producers and the wider society

    benefits, as 'allocative efficiency' is secured.Fiscal Gains; being the direct receipt of the

    proceeds of the sale of assets by the state,

    and the ongoing benefit of higher tax

    revenues or lower subsidy payments, from/ to

    the newly private and (as is claimed)

    revitalized, industries.

    Institutional development; being the

    intangible economy-wide behavioral spin-offs

    and values which it is argued follow mass

    privatisation.

    Problematically though, these arguments rest

    not merely on privatisation, but the creation of

    effective competition, and this is fundamentally

    limited in the case of natural monopoly. A proper

    appraisal is therefore required of each an every

    sector, to determine the real scope of the gains to

    be had.

    2.2 Natural Monopolies

    A 'natural' monopoly represents a situation in

    which the technology or the character of theindustry are such that the demand can be met,

    achieving the lowest costs and the greatest social

    benefit, through the existence of a single producer.

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    10

    Under these conditions, a key assumption is that

    the free entrance1 of other companies would lead

    to an irrational waste of limited factors of

    production, requiring cycles of excessive

    investment, which would result in excessive rivalry

    between companies (stimulated by a large

    difference between marginal and average costs).

    Moreover, if the pressure of excessive

    capacity leads to a price war, a consequence could

    be the suppression of prices to a level very close

    to the critical short-term marginal costs, which can

    jeopardize companies' capacities to maintain

    production at a satisfactory level of production, to

    carry out necessary adaptations and the

    modernization of production, and to continue

    offering high quality services.

    The basic characteristic of a natural monopoly

    is an inherent tendency for average costs to

    decline over the whole production range. Thissituation appears when the scale economies are so

    large to overwhelm normal rules of production.

    The main source of this tendency is a necessity to

    undertake extensive investment in order to meet

    the effective market demand2.

    This outcome is most clear in relation to

    industries requiring expensive large scale infra-

    structures; water, electricity, gas transmission and

    distribution, and telecommunications, companies

    must dig up the streets, lay down infrastructure and

    physically connect output to every potentialconsumer. These costs can be absolutely static

    regardless of the quantity of the end product

    produced. Thus, average costs per product or service

    unit will decrease disproportionately with the

    number of units sold. This tendency is emphasized

    by certain common and mutually dependant

    characteristics:

    Fixed and essentially non-transferable physical

    connections between the supplier and

    consumer or locality;

    No, or very limited, possibilities to store

    productive output;

    Stringent delivery obligations, a need to meet

    the demand instantly, in accordance with

    consumers' wishes (flipping an electric

    switch, switching on a thermostat, or lifting a

    telephone receiver);

    Significant fluctuations in demand - both by

    individual consumers and the system as a whole

    All of these characteristics lead to a need to

    make large initial investments in capacity and to

    maintain a considerable margin of safety, i.e.

    sufficient infrastructure and plant, in order to meet

    the demands even under peak load conditions. This

    can be most efficiently accomplished by a singlesupplier, with one fixed connection to each

    consumer.

    These infrastructure or 'network economies',

    which are apparent in the electricity, tele-

    communications and water industries can lead to

    the formation of vertically integrated monopolies.

    These large firms ensure there is scope for

    production costs to be minimised, and secure

    supply (including via in some cases, the right to

    import supply), through transmission, and

    distribution networks to the end user. Yet equally,in some areas, particularly the energy sector, the

    precise borders between which parts of the supply

    chain represent natural monopolies, and which do

    not, are difficult to define. For example, whilst

    electricity transmission clearly exhibits all of the

    characteristics of natural monopoly, electricity

    generation does not.

    1 In microeconomic analysis, a theoretical model of a monopoly is built on the following assumptions:

    - There is only one seller and a multitude of small buyers. A monopoly market also recognizes the modalities of a monopoly,consisting of one buyer and a multitude of small sellers, and a bilateral monopoly, where there is one seller and one buyer.

    - There are no substitutes or complements to the product or group of products sold by a monopoly. This assumption ensures

    that events on other markets have no impact on the events on the monopoly market. In other words, cross-demand

    elasticity on a monopoly market equals zero.

    - There is no freedom of entrance for new companies. The effective demand volume on the local market represents a specific

    form of a barrier to entrance. An example can be a sparsely populated area where there is usually only one shop in which

    one can buy almost everything. Opening specialized shops, considering the demand volume, would not be lucrative. "This

    example indicates two important things related to market monopolization: (1) a monopoly relates to the market size and

    (2) a monopolistic company does not necessarily have to be large" .

    - Both buyers and sellers are in possession of perfect (and free) information on market conditions. This assumption is least

    realistic but is necessary. For example, the most important thing for a monopolist is to have a complete knowledge of

    demand, but, at the same time, the demand schedules are the hardest to determine. Without this assumption, we would be

    unable to claim that a monopoly has the knowledge of its average and marginal revenue curves, and thus, that it is capable

    of determining its optimal production.2 Economies of scale can also be external for some companies. External economy of scales represent a reduction of average costs

    of a company in a situation of production growth, caused by factors on which the company has no influence. For example, in

    the case when a whole sector grows, companies have an opportunity to acquire their inputs at lower average costs.

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    Natural monopolies, which dominate the

    infrastructure sector in any economy, are

    extraordinarily important. The added value they

    provide often accounts for considerable part of

    gross domestic product (GDP) while investment

    into infrastructure is even a greater percentage

    share of the total investment. Still, their

    importance, to a great extent, arises from the fact

    that their services and products are sizeable inputs

    for all other sectors.

    The two most important features of network

    infrastructure providers are the following:

    Extensive investment can pay off only over a

    relatively long period of time, and

    The phenomenon of accumulated costs make

    divestiture practically impossible, in the case

    that a decision is made to leave a particular

    market, the function cannot be reprogrammed

    and rearranged for rendering different services.

    By using network infrastructure, a monopoly

    company is in a position to use the effects of the

    economies of scale (the sheer scale of services

    rendered to end users) to amortise the costs which

    are accumulated by the necessarily high level of

    activity. This is one of the main reasons why the

    state decides to preserve a monopoly in the form of

    a public company and a reason to decide to regulate

    or control the business of such a natural monopoly.

    The state tries to preserve the advantages withregard to the potential low costs while at the same

    time finding adequate ways to limit the monopolist's

    market power; it forces them to increase production

    while reducing the price, in order to move closer to

    the manner in which a fully competitive market

    would function (were this option available).

    It is necessary to emphasise the characteristics

    of these sectors in order to show clearly the

    difficulty and complexity of the measures and

    activities which are directed to achieving the full

    liberalisation of the market and the development

    of competition as a mechanism to change the

    behavior of the existing dominant participants,

    and thus to secure a reduction in prices and an

    improvement in the quality and range of services

    for the end users.

    Network services (telecommunications,

    electricity, water, gas) can be either:

    Intermediary services, maximising efficiency

    in managing the traffic in the network

    infrastructure; and

    Final services, meeting the demand of the end

    users of the network.

    It should be noted that a natural monopoly is

    not necessarily present in the field of services,

    whether intermediary or final. In fact, investment

    in the field of services should aim to address the

    sources of monopoly with regard to intermediary

    costs (in order to direct better the oscillations of

    traffic in network infrastructure) and final services

    (in order to adequately respond to the demands of

    end users, in particular businesses whose effective

    demand for this kind of service grows very

    rapidly). Flexibility of offer and short-term

    adjustability in the field of services are vital and

    suggest that the most adequate market structure

    would be made up of several service providers

    who would then be mutually competitive.

    It could be said, therefore, that the periodwhen integrated monopolies necessarily managed

    and used infrastructure with the objective of

    rendering all services has passed. The appropriate

    future industry structure of these companies

    should be a compound model, where the

    dominant operator maintains its monopoly

    position in that segment of the business which is

    subject to the conditions of natural monopoly but

    is exposed to competition from several operators

    in other segments.

    Competitive operators or those proposing theintroduction of services which the dominant operator

    does not offer, may find themselves represented only

    in some links of the vertical supply chain. Therefore,

    they have to gain access to other parts of the chain

    and obtain dedicated connection to the key

    resources, most frequently to the basic infrastructure,

    from the dominant operator who exclusively operates

    the given infrastructure.

    2.3 Policy Developments: Regulation,

    Privatisation and LiberalisationNatural monopolies in the sphere of

    infrastructure play a key role in the process of

    economic development and can have a considerable

    impact on living standards and economic growth. By

    the mid 1980s, a large number of underdeveloped

    countries relied on public monopolies for the

    funding and management of infrastructure3. In the

    mid 1990s, the world began turning to the private

    sector to take over the management and ownership

    11

    3 Assessments are that technical inefficiency in the sphere of electricity, water, roads and railways alone caused losses of about

    55 billion US dollars per year in the early 1990s, which is an equivalent to 1% of the total GDP of all underdeveloped countries

    or a fourth of the annual investment into the infrastructure sector.

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    12

    of the existing infrastructures as well as to finance

    new investment4.

    Deciding to privatise, governments were

    simultaneously oriented towards economic, political

    and financial goals. The goals were often

    interdependent, yet were also sometimes in

    opposition. Different countries ranked some of the

    goals in accordance with adopted macroeconomic

    policy aims, some with the sectoral characteristics

    and/ or priorities, and specific conditions in their

    respective countries. Moreover, it was not unusual

    for a country to change the ranking of goals adopted

    over time. Reliance on the private sector in terms of

    finance and management culture was introduced

    with the expectation of numerous beneficial effects.

    The most important aspects of this were the need to

    facilitate access to private capital in financial markets,

    an increased motivation for more efficient business

    practices, and a reduction in demand for constrainedand often meager public funds.

    It is worth noting that natural monopolies

    (with the characteristics of legally regulated

    monopolies) in practice unify commercial and

    regulatory functions of the government. And in the

    field of infrastructure, countries have opted for

    different programs of deregulation and privatisation

    with a view to separating these two functions5.

    Following the general trend of liberalisation

    and deregulation, and in order to achieve the best

    possible economic efficiency and rational use ofprecious resources, a large number of countries

    made the decision that it was necessary to ensure

    a much greater level of competition in the delivery

    of infrastructural services which was dominated by

    public monopolies. This encompasses following

    three separate processes6:

    Privatisation- the transfer of ownership from

    the public to the private sector;

    Liberalisation- the introduction of competition into

    markets which were either monopolistic or

    oligopolistic; and

    Deregulationor perhaps more accurately Trans-

    regulation- the change, or introduction of new

    and independent regulatory mechanisms with a

    view of monitoring and controlling these

    markets. The expression trans-regulation is

    argued to be appropriate because it makes it

    clear that this is not about abandoning or

    eliminating, but about reshaping regulatory

    mechanisms and practices to new realities.

    Privatisation is a process which refers to

    changes to the legal form and ownership of

    companies in terms of the transformation from

    government (through the process of

    incorporation7) into public and finally into private

    hands. Indeed, process issues like the speed of

    transfer and the phasing of necessary legal

    institutional issues dominate the policy debate;

    best practice suggests there are a number of stages

    to be followed in a systematic manner.

    The first stage in the process of privatisationmay be partial privatisation or 'commercialisation'

    of the enterprise, which results in greater

    transparency, permitting better performance

    evaluation of the company, increased financial

    flexibility, the introduction of performance-based

    incentives for managers (through vehicles like

    stock options), better corporate governance and

    pressure on management to realise value for

    stockholders (increased shareholder value) rather

    than political goals. In many countries, the

    ownership dimension of partial privatisation(disposing of a portion of the equity capital) was

    undertaken as a strategy to gradually introduce

    companies to the financial market because of the

    limited absorptive power of the financial markets.

    This was the case with many British (British

    Telecom, British Gas), Spanish (Telefonica,

    Argentaria) and Italian companies (ENI, Telecom

    Italia). In other cases, partial privatisation was the

    end of the process not an intermediate stage;

    Deutsche Telecom, France Telecom and Dutch

    Royal KPN were only partially floated on the

    financial markets with the State as the majority

    owner. This approach has some advantages and

    4 In the period 1992-2000, the scale of investment into private infrastructure projects in underdeveloped countries amounted to

    over 680 billion US dollars.5 An important function entrusted to public monopolies was that of protecting citizens' living standards through the maintenance

    of low prices for services, often much below average or even below marginal costs of their production. The difference to full

    costs was compensated by the State through a system of the subsidies . However, an accepted conclusion in the field of

    contemporary welfare economics is that this policy of redistribution of revenues could be much more effectively implemented

    by means of direct transfers or transfer of the purchasing power or targeted subsidies than is the case with non-selective

    subsidies when prices of products are kept low for all buyers. A direct consequence of such an approach is reflected in the

    excessive use of production inputs (in particular of energy). Whilst a somewhat less obvious consequence, is that this is also

    reflected in the lack of funds for modernization and expansion of activities in the infrastructure sector.6 In this Report we will focus only on the first two.7 Incorporation of the British Telecom lasted nearly two years.

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    the experience of certain countries, which

    preserved majority ownership in former public

    companies by selling only small packages of stock

    to strategic foreign investors, may be useful for

    Bosnia and Herzegovina. The most relevant

    examples are telecommunications in the Czech

    Republic and electricity management in Belgium.

    The move from the partial to final

    privatisation may be the most sensitive stage in the

    privatisation process. It must be borne in mind

    that a certain period of time must elapse after

    incorporation, a period long enough for the

    company to adjust to new commercial and cultural

    realities and working within the framework of the

    market economy. The company in question must

    go through a process of adjustment and of

    building new management and business

    structures. The fact that this period has usually

    taken five years in Holland tells us best howsensitive this process is. Clearly we must take note

    that a long period of time is required even in very

    stable countries with long traditions of operating

    liberal market economies with sophisticated

    demonstrates legal environments. Bearing in mind

    the current economic-political and legislative

    situation in Bosnia and Herzegovina, we must be

    utterly scrupulous in setting down and observing

    the timing and phasing of strategies to be used in

    the privatisation of publicly owned companies.

    Final or full privatisation is an obvioussolution for those sectors where commercial or

    profit-oriented goals are more pronounced and

    dominant in relation to the public interest, and

    particularly when they can be viewed separately.

    When commercial goals are narrow and limited in

    comparison to the public interest (in particular in

    the area of rendering services such as health care,

    education, public security, basic services)

    advocating privatisation is far less justified.

    Separation of these two functions (commercial and

    public) in the process of full privatisation

    improves economic efficiency by:

    Eliminating traditional conflicts of interest,

    and the insufficiently defined and non-

    transparent role of the state as the owner,

    operator and sometimes the regulator, of a

    business entity8;

    Increasing motivation for managers to run

    companies in more effective ways; and

    Ensuring relevant and reliable information is

    available, about the value of the company to

    potential investors and its performance by

    way of shares on the financial market.

    We should bear in mind that privatisation is

    often a part of a wider reform (often transition)

    strategy which aims to change the role of the state

    in the economic sphere - and thus, includes

    regulatory reforms, to introduce (or strengthen the

    existing) competition policies, in order to

    stimulate an increase of material and social wealth.

    Privatisation has interdependent and often

    conflicting political, economic and financial goals.

    The projected goals of privatisation can be

    summarised as follows:

    Changing the manner in which public

    companies are managed and improve their

    productive efficiency and business results by

    introducing incentives based on private

    ownership instead of bureaucratic supervisionand control.

    Ensuring better access to necessary financial

    sources of additional investment.

    Creating considerable revenues for the state

    budget and an improvement of certain

    macroeconomic indicators, particularly a

    reduction of the public debt and demand for

    borrowing by the public sector.

    Increasing the use of equities in financial

    markets and the creation of a critical mass of

    stockholders, as well as increasing the equity-ownership route for the channeling of savings

    into the economic system.

    Introducing competition into markets that were

    closed until recently, leading to reductions in

    prices and an improvement in the quality of

    infrastructure, products, and services.

    However, we need to emphasize that in the

    context of a transitional economy, privatisation is a

    necessary, but not sufficient condition for improving

    the performance of the economic system as a whole.

    In a formal sense, privatisation does nothing other

    than change the structure of the ownership relations

    between market participants. However, its potentially

    powerful beneficial effects are manifest only when the

    structure of the market adapts and other reforms are

    progressed successfully. In other words, if we can not

    fulfill the above mentioned reform goals then the

    question arises; why privatize at all?

    Liberalisation concerns the structure,

    flexibility and openness of an industry. Key issues

    13

    8 In the majority of OECD countries, responsible ministries abandoned the function of managing shares of public companies

    regardless whether they were partially privatized later. This ensures a better separation of commercial goals (for example,

    returns of the invested funds)

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    14

    are whether a single company or a number of

    companies make up a certain sector, and the

    conditions under which these companies operate

    or are connected in some way (vertically or

    horizontally). The criterion of efficiency, which is

    relevant here, refers to the cost structure and the

    degree of the economies of scale. The entry of

    new companies competing with the dominant

    operator in a network economy can ensure greater

    efficiency so long as this competition occurs in a

    field in which there are not constantly increasing

    returns to scale, and if the entrance of new

    companies is accompanied by lower costs and

    consequently lower prices for services. When

    these conditions are fulfilled, a fragmented market

    structure would enable the adjustment of supply

    to the constantly changing needs of the users,

    expressed as a diversified, flexible and dynamic

    perfectly competitive market place.Market liberalisation inevitably leads to

    disturbances, and can result in the overlap of

    regulatory goals. The former clear goal of ensuring

    incentives to a monopoly company, public or

    private, is replaced by the goal of disabling former

    monopoly companies of abusing their still

    dominant position in the market - and terminating

    the practice of 'cross subsidy'. This is the practice

    of realising insufficient revenues by calculating

    low competitive prices (often below actual costs)

    in those market segments where competition ispresent, and cross-subsidizing by the revenues

    made from the sale of services at unjustifiably high

    prices in the still monopolised part of the market.

    De-regulation or perhaps more appropriately

    Trans-regulation is concerned with changing the

    governance and management of economic

    activity, by (but not necessarily) governmental

    agencies. The objectives of regulatory policy are

    bound-up with securing the public good in the

    face of competing private interests and market

    failures. Regulatory reform has to accompany both

    privatisation and liberalisation if social and

    economic goals are to be realized, at least in the

    early stages, and in the case of natural monopoly

    and/ or market dominance, on an ongoing and

    permanent basis.

    Best practice has shown that a crucial issue in

    the privatisation process is the proper phasing of

    reforms and policy instruments. Both empirical

    evidence and theory, suggest that there are very

    significant risks of rapid, ill-prepared programs of

    divestiture. To succeed in securing the potential

    economic and social benefits, policy makers need toensure appropriate regulatory structures are in place

    and are functioning well before full divestiture

    takes place. Liberalisation also requires a phased

    and considered approach tailored to local

    circumstances; chiefly the level of competition and

    the presence of supportive market institutions,

    ranging from commercial law to modes of business

    conduct.

    3. INTERNATIONALEXPERIENCE AND THEBiH CONTEXT

    3.1 Discussion

    It has been argued that de-monopolisation,

    aided by the privatisation of major enterprises, will

    permit the restructuring process to occur in BiH.But is privatisation the best way to move ahead

    and in which manner? In the light of the above

    conceptual discussion, it is necessary to build a

    market that will ensure competition for the

    purpose of securing greater efficiencies, given by

    profitability for producers and lower prices for

    consumers, and where competition is not

    possible, such as in the case of natural

    monopolies, establish regulatory structures which

    result in the same desirable outcomes.

    Market structures and institutional changesare particularly important. In the case of the

    energy sector for example, two market models are

    possible for the production, transmission and

    distribution of electricity:

    The one buyer market model where pro-

    duction and transmission are managed within a

    vertically integrated electricity system. Under this

    model, production can be privatised partially or

    fully, without major disturbances in the system

    itself. The entry of new producers from outside the

    existing system can certainly improve efficiency,

    leading eventually to lower prices within a central

    pool or exchange system. This model builds on the

    discussion above, recognising that whilst

    transmission and distribution have 'pure' natural

    monopoly characteristics, production does not.

    The open market model presupposes a full

    separation of the existing units in the system. This

    model implies a total restructuring of production,

    transmission and distribution - and their complete

    separation and eventual privatisation. Under the

    open market model, vertically integrated units

    disappear. This model ensures competition inproduction and eventually in supply, which leads

    to greater efficacy when using limited energy

    resources. But, dangers do exist, not least the

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    threat of leaving the country without its own

    energy sources, and a lack of emergency capacity9.

    Indeed, the telecommunication sector in BiH

    already somewhat mirrors this model in relation to

    the provision of mobile telephony services, and it is

    one of the most liberal in the Central and Eastern

    Europe (CEE) region. We have three state owned

    operations and two of them have their own GSM and

    Internet operations. There is also one GSM operator

    linked to Croatian Telecom and DeutscheTelecom

    and working without the licence for more then eght

    years. The present independent Communications

    Regulatory Agency (CRA) has set a number of rules

    and conditions for operators (but of course, the rules

    and regulations do not apply to illegal operators

    present in BiH); they are obligated to share basic

    infrastructure, links, GSM space and infrastructure,

    and provide services to the entire territory of BiH.

    Moreover, the operators are required to makepreparations in order to attain European Union

    standards and management practices.

    The water supply industry is in a completely

    different place. This sector has never been one

    state owned company, but smaller local

    monopolies that operate in municipal areas with

    licenses, with the authority and the responsibility

    to provide every household with drinking water in

    their limited local community areas. The

    privatisation of these entities would be a locally

    driven process and questionable when it comesthe overall efficiency gains and income generated.

    This is unsurprising as the water supply industry is

    the sector which most clearly approximates

    conditions of natural monopoly.

    It is important to recognise that the questions

    raised by these different models of production and

    supply are not solely related to the nature of the

    ownership model adopted. Indeed, securing

    efficiency particularly if a wider social calculus is

    employed rests more on the structures and regulatory

    institutions which are in place. And the existence of

    public companies represents a certain advantage

    because such companies, regardless of how

    imperfect have some, though not guaranteed, interest

    in maximizing overall social welfare rather than

    private gain. The presence of often substantial market

    failures, costs and benefits external to the productive

    process, termed 'externalities', make a socialised

    approach to provision more favorable in the context

    of natural monopolies.

    Expressed in microeconomic vocabulary, we

    could speak of an approximated or 'second-best'

    accomplishment of allocative efficiency; services

    are mainly ensured in the required quantities and

    mix; prices are calculated for end users within

    acceptable boundaries; and the benefits from

    public services accrue to the users regardless of

    location or supply constraints. Considerable

    progress in the work of public companies was

    made by many countries, by improving the

    internal management and culture of such

    companies10. Water supply is an example which

    suggests that publicly owned enterprises such as

    those in Holland, Japan and the USA operate more

    effectively than private companies in England and

    France. In the area of electricity, too, the resultsshow that privatisation often does not yield the

    desired results. The emergence of an energy crisis

    in California in 2001, where it became apparent

    that consumers in Los Angeles were the only ones

    in California who were spared electricity

    restrictions because production and distribution of

    electricity in this city is in the hands of a public

    company owned by the city government, provides

    a valuable lesson.

    The public sector can be as effective if not

    better than the private sector in increasingproductivity. An analysis of privatised industries at

    the time of Margaret Thatcher's government shows

    that the greatest improvements occurred before and

    not after privatisation. Where partial privatisation

    was implemented, as in the refuse collection and

    disposal sector, companies which remained in the

    ownership of local governments improved their

    work as much as private companies. Finnish

    economist Johan Willner, concluded in a study

    published in 2001, that political control, realised

    through public ownership, may lead to better

    economic results, in particular in those sectors

    which are "natural monopolies"11.

    In Honduras, for example, the branch trade

    union played a leading role in the process of

    successful, restructuring the water sector.

    It advocated the preservation of existing jobs,

    15

    9 Rumania is importing electricity produced by Rumanian power-plants and fueled by Rumanian coal.10 The function of managing the entrusted assets was improved by many countries by introducing the required flexibility which

    was so far a characteristic of the private sector. In Sweden, for example, a new government department for managing assets

    of public companies was established in 1999 with a mandate to govern commercially state participation in the 59 main

    industrial companies (including telecoms and air companies). The new department is authorized to sell stock of these

    companies when it is decided that withdrawal of the state from the given sector is the best investment decision.11 Johan Willner: "Ownership, efficiency, and political interference", European Journal of Political Economy, Volume 17, Issue 4,

    November 2001.

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    16

    however, the private sector commonly as a first step

    towards improving efficiency, reduces the numbers

    employed. This example indicates the fact that the

    current employees of public companies constitute

    an important resource of expertise imbued with a

    service ethic. State institutions in some countries

    have increasingly come to acknowledge this fact.

    Also, it is important to note that three of the most

    advanced and most powerful telecommunications

    operators in the Europe, DeutscheTelekom, Telenor

    and France Telecom, remain mostly-state owned.

    Moreover, the service provider with the best quality

    of service in CEE has been judged to be Slovenian

    Telecom which is still 67% owned and managed by

    the government. Examples of negative experiences of

    post-privatized firms include; Macedonia where

    Matav Telecom, 51% owned by Deutsche Telekom

    (following privatisation of Hungarian Telecom),

    increased GSM service prices to the highest levels inEurope (3 times higher then in BiH); and in Croatia,

    where Deutsche Telekom, after majority privatisation

    and restructuring, raised prices for fixed telephony by

    an average of 250%.

    One of the doubtless advantages of public

    corporations over private companies is that in hard

    times and unfavorable economic environments

    public companies can not simply stop operating

    and abandon a certain sector or segment of the

    market, and go in search of better profit in another

    sector. In the private sector, firms possess incentivesto do just that12. While the private sector often

    cannot afford to continue providing certain

    services, a public company is not permitted to

    abandon provision. A current example is the EU

    telecoms market, where large operations,

    recovering from considerable outlays, are trying to

    find ways to cover their debt anywhere they can.

    Here, one must wonder how many of them would

    have been closed down had they not had

    government support at a time of global recession.

    Also, in many cases CEE Governments have been

    forced to intervene when weak management and

    foreign investors threatened the survival of telecom

    operations and the service provided to the local

    population in general.

    Therefore, the process of privatisation of

    natural monopolies, or transfer from public to

    private management, can first be understood as an

    intention to secure direct realisation of productive

    efficiency which results from the care and

    endeavors of managers of private companies to

    increase their profits - in order to enlarge their

    own revenues - under the control exercised by

    stockholders and creditors. With regard to

    allocative efficiency, this is partly realised in the

    form of increased production efficiency (lower

    expenses largely lead to lower prices) which is

    partially guaranteed by the interventions of the

    regulatory bodies.

    It must be recognised though that the

    realisation of socially efficient outcomes within

    public ownership and management cannot simply

    be assumed either. Indeed, although public

    companies are often tasked with, and claimed to,

    operate their businesses in line with wider social

    and public interests, they often manifestly do not.Without oversight and regulation, publicly owned

    monopolists can behave as badly as unregulated

    private ones do.

    What is required is a balanced and strategic

    approach to these matters. Privatisation of natural

    monopolies should be accomplished as a long-

    term and strategic process, rather than simply a

    matter of divestiture of assets. It should be kept

    in mind that when it comes to the sectors of

    energy production and distribution, water supply,

    and telecommunications, that the long-termbenefits should rank as the first priority, then the

    mid-term, in the form of liberalisation of the

    sector, and finally the short-term gains in the form

    of privatisation receipts and higher tax earnings.

    3.2 Water as a Major Local NaturalResourceWater reserves per inhabitant are shrinking on

    all continents. The greatest reductions of water

    resources are in Asia, Africa and South America.

    This trend is a consequence of several factors;

    population growth, climate change, emergence of

    so-called 'mega-opolis' cities and more and more

    extensive pollution, in particular of surface waters.

    A dramatic increase of the population began in

    1950 when Earth was populated with 2.5 billion

    12 An American company operating in transmission and sale of electricity, AES, simply abandoned its work in 2001 in Orrisa,

    one of the poorest states in India, because it was not able to realize sufficient profits. A leading world company in the field

    of water supply, Suez, simply terminated supplying water to more than a half of Manila as it could not pay debts and realize

    profits. A British company, National Express, simply broke a contract in 2002 that it had in the province of Victoria, Australia,

    leaving the local bus company with a 55 million dollar debt. These are not exceptions, the basic goal of a private company

    is enlargement of its equity and if the circumstances are not right for that the private company simply terminates its business

    and searches for more profitable activities.

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    people. Forty years later, in 1990, there were 5.3

    billion people. According to some projections, by

    2025 there will be 8.3 billion people, and by 2050

    a critical 10 billion people on this planet. A trend

    towards the concentration of people in large cities

    is more and more pronounced. In 1950, 29% of

    the world's population lived in cities, while in

    2000; this number had grown to as much as 47%.

    In 1950, only 78 cities in the world had more than

    a million inhabitants, while in 2000, there were

    408 such cities. Large cities are in need of greater

    quantities of water within a relatively small area.

    After use, this water becomes waste which is let

    out into the environment and can pollute the

    scarce remaining water reserves.

    Water consumption increases constantly.

    Although a human being needs between 1 and 5

    litre of water a day to sustain life, depending on

    climatic conditions, the actual consumption ismuch greater. To maintain a good quality of life

    and hygiene in urban conditions a minimum of 40

    to 50 liters of water is consumed daily per person.

    The consequences of drinking water

    shortages confirm a deep division in the world

    between the rich and the poor (the developed

    versus the undeveloped). The rift between these

    segments will continue to widen in the future.

    Developed countries will probably rectify some of

    the current situation as they anticipate stagnation

    in population growth, further development of'clean' technologies, building waste water

    purification plants, environment-friendly waste

    disposal, introduction of environment-friendly

    agro-technical methods and the building of

    desalinisation plants. The situation with water with

    respect to the undeveloped world, could well

    worsen in the future, as they are going through a

    cycle of demographic explosion that will put

    pressure on living and health standards and in

    extreme situations, people may face starvation or

    poisoning because of shortages of water and/or its

    pollution.

    Bosnia and Herzegovina is relatively rich in

    water resources. This, among other things, is

    indicated by the number of rivers on its territory; the

    Bosna, the Neretva, the Vrbas, the Una, the Sava and

    the Drina. There are a number of natural lakes and

    impounded reservoirs created by the construction of

    hydro-power plants on the Rama, the Neretva, the

    Trebisnica, the Drina, the Vrbas and the Pliva. These

    resources are vital to BiH's development for a

    number of reasons. The potential offered by hydro-

    energy is most worthy of attention. Thanks to this

    fact, BiH is today the only country in the Balkans

    which has a surplus of electricity. Waters in BiH are

    also relatively free from pollution. This opens

    opportunities for more investment into the

    production of drinking water as one of BiH's

    strategic natural resources.

    3.3 Electricity Production - the potentialfor recovery and long term gainsSuccessful energy management is a general

    precondition for the economic and social

    development for every society, and this is

    fundamentally true of Bosnia and Herzegovina.

    Enormous efforts have lately been invested in BiH,

    and its entities, to ensure as much energy as

    possible is secured from local resources and thus

    energy dependency on others, is reduced.

    Coal remains the main energy resource inBosnia and Herzegovina. Coal production in the

    1980s surpassed 13 million tons. Performance of

    the local coal mines in this period was at

    European levels. In the last 50 years, considerable

    changes have taken place in the BiH energy

    sector. Energy consumption was considerably

    reduced because of the conflict and the transition

    to the market. As a result of these events, coal

    production today is between 30% and 40% of pre-

    war production levels. Yet, we should have in

    mind that water-based energy plants are designedfor maximum use and their true potential in BiH

    has yet to be exploited. Their export potential in

    a world of growing electrical energy demand

    could provide a strategic competitive advantage

    for BiH13.

    Aside from coal and water-based resources,

    the electricity sector also includes non-

    conventional resources, primarily solar energy. It

    is well known that BiH abounds in these resources

    and their potential for growth including export

    supply is high. Hydro-electricity provides the

    strongest potential. We should also have in mind

    that the average number of sunny days in BiH is

    also well above the European level.

    Energy management today has an extremely

    important impact on the development of the social

    system and on changes in the natural environment.

    The level of social development is directly

    correlated to the quantity of energy produced.

    Impacts on the environment are also strongly

    related to this. Therefore, it is important to address

    two questions: First, what is the quantity of energy

    produced in our country? And second, what

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    13 BH is already regularly exporting electricity to the neighboring countries - Croatia, Slovenia, Serbia, Montenegro etc.

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    measures are necessary in order to increase it in an

    environmentally sustainable manner?

    3.4 The DynamicTelecommunications SectorWhat was once a fairly stable and sedate,

    state-owned and monopoly-dominated sector has

    worldwide become a dynamic engine of growth.

    Competition aided and abetted by privatisation,

    new entrants and perhaps most significantly rapid

    technological change has grown exponentially.

    The new competitors that have appeared are no

    longer telecommunications companies, but

    horizontally integrated conglomerates including,

    cable TV operators, utility companies, software

    producers, financial institutions - indeed, even the

    French state water supply corporation has entered

    the telecom sector. Telecoms spurred bycontinuing technological innovation has reached

    the pinnacle of political priorities.

    Across Eastern Europe the demand for

    telecommunications services continues grow at

    dizzying rates. In countries such as Albania, where

    land lines are rare and links bad, satellite networks

    have sprung up in an attempt to catch up with the

    expansion of the long suppressed demand. But this

    growth is not confined to basic services. Several

    years ago, Russian connections to the Internet were

    notorious for their unreliability. Today, however,connection quality and speed are close to Western

    standards. Even the most lagging transitional

    countries are not been spared this hunger for new

    services. For example, in 1900, Russia had only

    1,000 international telecommunications channels

    and one international exchange - in Moscow.

    Leningrad serviced an area of 12 million inhabitants

    with only 11 channels. Today, Russia has 45,000

    international channels and all regions, and

    practically all telephones, have international access.

    In some countries, such as Poland, dozens of

    private operators, often supported by Western

    companies, directly face the one-time state

    monopoly in competing for subscribers.

    In spite of technological innovation,

    telecommunications still contain an element of a

    natural monopoly, in the form of the basic fixed

    line network. A new operator must be in the

    position to be able to connect to the existing

    network, but inevitably, this infrastructure is

    owned by the former monopolist with whom the

    new operator has to compete. Many former state

    monopolies have abused this control; eitherovertly, like the Polish TP SA, who smothered

    competition directly, blocking new competitors

    from accessing their network; or implicitly through

    controlling the allocation of access lines. Equally,

    business users are rarely keen to change their

    telephone company if they have to change their

    number because they risk losing customers and so

    things often remain as they are.

    Bosnia and Herzegovina is going through a

    phase of developmental transition. The

    telecommunications sector is relatively well

    undeveloped. A stimulus to its development was

    given with the separation of the

    telecommunications and the postal service

    providers. Telecommunications facilities and

    installations have been considerably renewed and

    modernized, powerful digital transmission systems

    and digital mobile telephony for GSM standards

    have been built, stet large on before ISDN

    technology has been introduced since 1999, and

    integrated enterprise recourse planning systems

    have been introduced to support the managementand finance controll processes.

    There are three companies in BiH providing

    services in the domain of telecommunications: BiH

    Telecom, RS Telecom and Croatian

    Telecommunications Mostar. Relations in this

    sector at the state level are regulated by the

    Communications Regulatory Agency (CRA). The

    level of service is relatively good, and thanks to

    roaming, direct access to a large part of the world

    is offered. Mobile telephony is also going through

    expansion as well as internet networking. All thiswill ensure better links with the world, increases

    in the scale, types and quality of services, but also

    by improving the profitability of the

    telecommunications sector.

    4. DETAILED REVIEW OFTHE KEY SECTORS

    4.1 The Energy sector in BiHBackground and Key Issues

    The privatisation of energy companies in

    transition countries is largely complete, particularly

    in the case of small and medium size enterprises.

    There are some delays in the case of larger

    corporations, with differences between countries.

    BiH belongs to the countries in the region which

    have implemented about 70% of planned

    privatisation. The majority of large companies are

    still fully or partially in state ownership (about35%), the approach adopted is generally for

    restructuring to be carried out before privatisation,

    and this matches with established best practice.

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    Some of the remaining large companies represent

    natural monopolies and considerable attention

    must given to conducting social and economic

    impact analyses in order to fully appreciate the

    consequences which will arise from their

    privatisation. Impacts will be felt by consumers and

    the state as the former owner, and other enterprises

    including those in neighboring countries. Given this

    reality, it is necessary to analyse in detail, the

    implications of the method and speed of the

    privatisation process for these companies.

    As noted, a natural monopoly is held by a

    company which can produce the total output at

    lower costs than several companies, and under

    such conditions, greater efficiency can be secured

    if there is only one large company rather than

    several operating within the market. Privatisation

    has been carried out so far in many countries, with

    different levels of coverage and utilizing a varietyof methods. In Eastern Europe, Hungary and

    Poland have gone the furthest in the privatisation

    of energy companies and it is instructive to

    examine their experiences in some detail.

    Since the energy sector inherently possesses

    elements of natural monopoly, it is vital we

    determine the most desirable regulatory

    framework. A first question is; who should be

    operationally responsible for regulation? And there

    are two generic solutions to this: (a) an

    independent regulatory agency, or (b) aresponsible ministry. Experiences from other

    countries show that it is much more favorable to

    establish a regulatory agency which is

    independent from the relevant ministry and

    external political and economic influences. It is

    important to recognize that the forms out

    influence to be resisted often include attempts by

    the monopolist being regulated to gain effective

    control or 'capture' the regulatory agency.

    A second question is the nature of price or

    economic regulation; three distinct alternatives are

    put forward:

    1. Control over the rate of profit, a method used

    commonly in the United States which

    involves setting a ceiling or threshold above

    which penalties apply on the profits to be

    made as share of, typically, the capital

    employed.

    2. Price-ceiling determination, an approach which

    specifies the maximum rate of change in end-

    user (consumer and commercial user) prices

    paid. This is a method pioneered in the United

    Kingdom by Professor Stephen Liittlechild,

    typically, with increases being linked to the

    consumer price index less or plus a judgmental

    factor to reflect efficiency savings or investment

    needs over and above the rate of inflation

    (some times referred to as a 'CPI - X approach').

    3. Profit distribution limitation, being the

    limitation of profits to be distributed to

    shareholders, commonly specified by a

    threshold defining extra profits. In contrast to

    method one, profits are permitted but have to

    be retained within the company.

    Considering that there is significant

    inefficiency in the management of generation of

    electricity in BiH, a price-ceiling determination is

    considered the most favorable method of

    economic regulation. This is also the increasingly

    generally favored approach in that the welfaregain is directly linked to prices paid by consumers,

    and given the high level of transparency the

    control is difficult to evade.

    Turning to the process of privatisation of the

    energy sector, itself five key questions should be

    addressed:

    How rapidly should the division and restructu-

    ring of the sector be carried out before

    privatisation, including the establishment of

    functioning regulatory agency?

    How much will prices be permitted rise afterprivatisation?

    What return rate on the invested capital is

    considered a normal return?

    In what way will redundancies in these

    companies be taken care of?

    How can an open energy resource market is

    established, and what structural reforms are

    required for this?

    At the beginning of this analysis, it is worth

    noting several trends which are pertinent to the

    region:

    1. The average growth of energy consumption in

    the region is between 2 and 5% per year14. For

    the period 1989-1998, energy consumption

    grew in Poland by 8%, in Slovenia by 20%, in

    Slovakia by 56% and Romania by 84%15.

    2. All countries in the region have insufficient

    energy potential from renewable sources, such as

    water and wind generated energy. This also applies

    to BiH's neighbours, and in particular to Croatia

    and Serbia and Montenegro.

    19

    14 In Croatia, the annual level of electricity consumption grows by about 4% (HEP report for 2002).15 Reform of the Electricity Market In Transition Economies: How to Avoid Traps of Deregulation, Martin Siner and Jon Stern

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    20

    3. Croatia imports about 24% of its total

    electricity consumption (3,724 Gwh per

    year16), while Serbia and Montenegro import

    about 5% (1,711 Gwh a year17). This trend is

    growing at a fairly constant rate.

    4. There are many agreements at the

    international level related to the reduction of

    pollution by means of reducing the production

    of energy from coal, oil and other sources

    which contribute to the pollution of the natural

    environment (chiefly the Kyoto agreement).

    5. BiH has the largest hydro potential per capita

    in Eastern Europe.

    6. BiH is second in the region in terms of exports of

    electricity after Bulgaria18 and with only about

    40% of expected hydro capacity exploited.

    7. Collection rates for electricity supplied are

    good (at about 87%).

    It can be concluded on the basis of these points

    that BiH is rich with renewable energy sources

    whose importance will grow in the coming years.

    Returning to the five key considerations noted

    above; in the majority of European countries, the

    energy systems are divided into three areas:

    production, transmission and distribution. Attempts

    are currently being made to divide the current

    electricity management in BiH into these three

    segments. This process attempts to address the

    questions about restructuring and market formation.

    The follow on questions which arise are; which of

    these parts of the electricity system should be

    privatised? and in what way, and to what extent? In

    different countries, this procedure and the

    subsequent regulation of the constituent parts of the

    system has been accomplished in different ways.

    Before beginning the process in BiH it is likely

    to be necessary to merge the three existing vertically

    integrated companies (EP Republike Srpske, EP

    Herceg Bosne and EP BiH) into one company

    which would operate on the territory of the entire

    country19. Only after this would the privatisation

    process be commercially realistic, given the need for

    the new enterprise to achieve economies of scale

    sufficient to compete in the regional market place.

    Thus changes in the electricity sector should be

    undertaken in the following order:

    There are five basic models for the

    privatisation infrastructure companies:

    1. Management agreement2. Services agreement

    3. Cession of facilities

    4. Concession

    5. Privatisation of equity capital

    Each of these models has its advantages and

    disadvantages. The table below summarizes the

    characteristics of each model of privatisation by, the

    economic efficiency of companies, new investment

    needs, transfer of know-how and applicability.

    The table above shows that the full pri-

    vatization of company capital is the only relevant

    model of privatisation of the energy sector

    considering its strong effects on all four criteria.

    Privatisation can then be carried out by

    means of applying several essentially different

    divestiture options:

    Public sale of stock

    Sale to institutional investors

    Sale to financial investors

    16 Ibid17 Annual Report for 2002 by Electricity Management of Serbia and Montenegro18 OHR Report - www.ohr.int19 Note that this process is likely to begin shortly.

    Restructuring

    Regulation

    Privatisation

    Liberalisation

    Market strengthening

    Privatisation model Economic efficiency New investment Transfer of know-how Applicability

    Management agreement * - * Yes

    Services agreement * - - Yes

    Cession of facilities ** - ** Conditional

    Concession ** * ** Yes

    Privatisation of

    company capital ** ** ** Yes

    - there are no effects * moderate effects exist ** strong effects exist

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    Sale to strategic investors

    Distribution (assignment) to local investors.

    The table below evaluates the potential

    energy sector privatisation methods.

    From the above, the greatest value for the

    State can be obtained from the sale of electricity

    companies to a strategic investor, either local or

    foreign.The next factor that should be taken into

    consideration is the likely social impact of

    privatising production and supply of electricity.

    The policy of privatising energy companies

    should be based on three basic elements:

    1. Partial and necessary restructuring of the

    electricity sector before privatisation;

    2. Definition and development and efficiency

    goals to be achieved through privatisation;

    3. Reform of the market and pricing policies,

    which in many cases implies growth of existingelectricity prices (price based on the coverage

    of total costs, which is not the case now).

    Restructuring should serve to rehabilitate the

    business and lead to the fundamental restructuring

    of EP BiH. Restructuring should be based on

    vertical separation, i.e. separation of production,

    transmission and distribution. In the domain

    of production several mutually independent

    production companies need to be established.

    This will enhance competition between the

    production companies, but this does not

    necessarily mean reduced electricity prices. What

    is certain is that productive efficiency will be

    enhanced. Surface coal mines should remain

    integrated with the companies using their coal for

    electricity generation. This would ensure a more

    efficient business for both the coal mines and the

    energy production companies.

    The State should retain majority of control/

    ownership in the areas of transmission and some

    generation, as opposed to distribution that could be

    offered to strategic investors, either local or foreign.In this way citizens would have local distribution

    companies that would be enable to purchase

    electricity from any producer at the best possible

    condition and price, while Government could focus

    on management and production. In time through

    the concession arrangements, there should be a

    number of local generating companies that would

    compete for both local and international business.

    We recommend distribution should be

    organized through a number of companies on a

    regional level. Privatisation of distribution will also

    lead to an increase of efficiency in this part of theelectricity system. Transmission of electricity

    would be organised as one company, which

    would operate on the whole territory of BiH and

    would be owned in full by the state. In this way

    the state could retain an effective control over the

    production and distribution companies.

    The next factor that needs to be considered is

    what social impacts will the privatisation of the

    production and sale of electricity have within BiH?

    Considering that a very sizeable proportion of the

    population live in or close to the poverty line, it willbe necessary to make a specific assessment of the

    effects of privatisation on this segment of the

    population. It is generally known that electricity

    companies owned by the state had an important

    social role and that they often produced losses, failing

    to cover even their average production costs. The

    current situation in the BiH is such that households

    spend on average between 10 and 12% of their

    overall income on energy. In comparison with OECD

    countries, where the population spends between 2

    and 3%, we can conclude that the population of BiH

    is much more vulnerable to price increases than the

    populations in developed countries.

    Therefore, privatisation of the electricity

    sector should primarily enable price reductions for

    household consumption. The Polish and

    Hungarian experiences show that prices in these

    countries grew on average up to 25%. Prices have

    risen in most other countries which have carried

    out privatisation - Finland, Argentina, Chile and

    Australia.

    Another factor which needs to be kept in

    mind is price changes for commercial customers.Companies in BiH pay nearly the most expensive

    unit rates for electric in Europe and this considerably

    diminishes their competitive advantage in relation to

    21

    Privatisation model Economic efficiency New investment Transfer of know-how Applicability

    Public sale of stock * - * No

    Institutional investors * * - Yes

    Financial investors * * - Yes

    Strategic investors ** ** ** Yes

    Local investors ** * - Yes

    - there are no effects * moderate effects exist ** strong effects exist

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    22

    neighboring countries. If the price of electricity

    increases for these large consumers also, the

    companies will be still less competitive. And this will

    certainly worsen the overall socio-economic situation,

    ultimately in turn causing reduced consumption by

    households, implying still further pressure to increase

    prices again. It seems inevitable that prices will rise in

    the short term at least simply because prices will be

    based on the principle of full cost recovery.

    An increase in business efficiency will

    inevitably cause a reduction in the number of

    employees in the electricity sector. There are 6,095

    employees in the BiH electricity production sector,

    while the other two companies employ 4,000

    people. It is known from the experiences of other

    countries that the average rate of layoffs is

    between 25 and 40% of the total staff. Provisional

    estimates suggest that the number of employees in

    BiH would be reduced by about 30%, which areabout 3,000 people. A sum of money would have

    to be provided from the national insurance funds

    (e.g. 5%) to take care of redundancies and ensure

    training and employment in other sectors.

    With regard to the consumption of electricity by

    the general population, a 13.5% reduction was

    recorded last year, while gross consumption

    increased by 0.1%. This is indicative of a saturation

    of demand in the market. This leads to the conclusion

    that surplus electricity will probably be exported in

    the future, bringing considerable revenues to the stateand eventually the operating companies.

    The privatisation of natural monopolies has

    many detractors in the countries in which it was

    carried out. Many start from the assumption that

    the right to energy is a basic human right and that

    production, transmission and distribution of

    electricity should be left to the state. This is

    supported by the experience of California in 2002,

    was without electricity for 38 days because private

    producers could not agree with the state on the

    conditions under which they should supply

    electricity. There is also the possibility of creating

    an informal oligopoly between production and

    distribution companies, which may again lead to a

    conditional monopoly in the electricity market.

    It is necessary to assess the dynamics and

    manner of privatisation of the electricity sector in

    BiH in detail and with the participation of all

    interested parties. This is the only way optimal

    solutions for the privatisation of this extremely

    important sector can be found.

    Specific International experienceDuring the last decade, regulation of the

    electricity sector has changed fundamentally in

    many developed - and some less developed,

    countries. Economic and technological develop-

    ments have stimulated an evolution of regulatory

    systems, changes of ownership structures through

    the privatisation process, and changes in the

    structure of the sector itself. Since transmission and

    distribution networks are natural monopolies, the

    whole electricity sector can be considered to be

    dominated by monopolistic pressures. Countries

    have adopted two basic models in this sector:

    State integrated monopoly, and

    The regulation of private companies.

    Many countries (for example, Ireland, France,

    Greece and Italy) consolidated and nationalised

    their resources in the field of electricity in the form

    of state monopolies, assuming that state

    monopolies would operate with the primary goal

    of ensuring social welfare rather than profit. In

    Germany, there are regional state monopolies.Another model is found in the USA and Japan,

    where private companies are regulated on the

    basis of costs and indicators of profitability of the

    invested capital. In the largest number of countries,

    regardless whether this sector is centralised, state

    owned or private, electricity production and

    distribution companies always remain vertically

    integrated. But there are variations.

    Approaches to liberalisation and the degree of

    liberalisation in this sector are considerably different

    in the countries that have carried out reforms.Essentially, the reforms have been directed at:

    A functional division between generation and

    transmission networks,

    The introduction of competition in electricity

    production, and

    Expansion