AFFORDABLE MULTI-FAMILY HOUSING ORGANIZATIONS

CREATING A DISASTER RESPONSE STAFFING PLAN

THROUGH ADOPTION OF ICS

Presentation to the Learning Collaborative for Housing ResilienceEnterprise Community PartnersMay 16, 2014

Thank you to our Partners!

• Bailey House • Jewish Association Serving the Aging

(JASA)• Housing and Urban Development (HUD) • “TBD”

Why Use ICS?

FAMILIAR day-to-day routines

UNFAMILIAR Disaster response roles

What is the Incident Command System

Incident Command System (ICS)• Developed by emergency planning professionals• Systematic tool used for command, control, and

coordination of emergency response• Customizable for any organization

• Guidelines for disaster response roles, responsibilities and tasks

• Job Action Sheets and protocol checklists • Used by all Federal, State, City agencies

LIFEAND

SAFETY

ICS Concepts

•Knowledge of overall emergency preparedness by ALL levels of an organization

•Knowledge of ICS roles and tasks by ALL staffCommon Operating Picture

•Effect disaster is having on residents, staff, and building structure is widely known.Situational

Awareness

•Time periods before, during, and after the storm during which the ICS is implemented. Discussed in terms of 96-72-48-24-12 hours “out,” the event, and 12-24 hours post.Operational

Periods

•Promulgated by Federal Emergency Management Agency (FEMA) to guide government planning and training

•Sets expectations of performance

Capabilities

Core ICS Capabilities

Coordination

• Cooperate across departments to solve problems

• Work in “unified” manner with external stakeholders including vendors, Board members, press and government agencies

Communication

• Protocols, equipment and systems to stay connected with• Staff• External

stakeholders

Information Sharing

• Collect and share disaster-related data internally

• Situational Awareness as disaster unfolds

ICS Goals for Affordable Housing Organizations

Building Protection

Safe housing environment provided to residents

Resident Engagemen

t

Residents able to

prepare for themselves

Continuity of

Operations

Key business operations

function throughout the disaster

Steps to Deploying ICS for an Organization

Facilitate Tabletop Training

Step 1: Choose a Scenario for Tabletop Step 2: Conduct Tabletop Step 3: Learn from Tabletop Training to Refine Plan

Customize Job Action Packets

Step 1: Understand How to Read a Job Action Sheet Step 2: Customize the Job Action Packets

Assign Incident Command System (ICS) Roles

Step 1: Review ICS Roles Recommended for Housing Organizations

Step 2: Develop an ICS Chart That Works for Your Organization Step 3: Assign Staff to ICS Roles

BASIC INCIDENT COMMAND SYSTEM STRUCTURE: AT THE BUILDING LEVEL

INCIDENT COMMANDER

HOUSING CHIEF

TEAM LEADER: RESIDENT

ENGAGEMENT

TEAM LEADER: BUILDING PROTECTION

LOGISTICS CHIEF ADMIN/FINANCE/BUSINESS CONTINUITY CHIEF

TEAM LEADER: IT AND TELECOMUNICATIONS

TEAM LEADER: HUMAN RESOURCES

EXTERNAL COMMUNICATIONS

LIAISON

Steps to Deploying ICS for an Organization

Facilitate Tabletop Training

Step 1: Choose a Scenario for Tabletop Step 2: Conduct Tabletop Step 3: Learn from Tabletop Training to Refine Plan

Customize Job Action Packets

Step 1: Understand How to Read a Job Action Sheet Step 2: Customize the Job Action Packets

Assign Incident Command System (ICS) Roles

Step 1: Review ICS Roles Recommended for Housing Organizations

Step 2: Develop an ICS Chart That Works for Your Organization Step 3: Assign Staff to ICS Roles

What is a Job Action Sheet? A Job Action Sheet, or JAS, is a tool for defining and performing a specific emergency response functional role.

Remember, the tasks on the Job Action Sheet can be amended to fit the situation by adding or deleting tasks.

How to Read a Job Action Sheet

Customizing Job Action Sheets

• Word Document• Recommended Tasks and Activities

– Keep the tasks that can be done– Modify the ones that are too challenging – Delete if not applicable

• Address each capability & meet AHO Goals

Example: HOUSING OPERATIONS CHIEF

Role of the Housing Chief

• Call up Job Action Sheet

ICS HOUSING READINESS REPORT: BUILDING PROTECTION

An Excel Sheet that displays important disaster-related information used by the TEAM LEADER – BUILDING PROTECTION

ICS HOUSING READINESS REPORT: BUILDING PROTECTION

Property Name Address Director phone e-mail Evacuation Zone Buildings Floors per

Building Units # of Tenements

# of Elevators Generators

Housing Staff

Other Programs

Elevator Shutdown

Time

BLDG 1        

 

1 14 151 193 2 1 small Home Depot

     

BLDG 2        

 

1 8 52 75 2 1 small Home Depot

     

BLDG 3        

 

4 5/5/5/8 150 270 4 2 portable

     

BLDG 4        

 

1 19 197 229 2 0

     

BLDG 5        

 

1 13 154 202 21 stationary,

1 portable

     

BLDG 6        

 

1 12 152 200 2 1 portable

     

BLDG 7        

 

2 17/17 512 750 4 2 portable

     

BLDG 8        

 

3 22/22/1 547 800 5 2 stationary

     

Questions?

Next Steps

Sign up to Pilot ToolFocus Group Call will be set up