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This is a presentation about how toyota operates its quality management processes.
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The Toyota Way
The 14 principles of Toyota Way
The Toyota Way
• Adekunle KEHINDE
• He yi• Charvat Martin • Vanhala Aleksi
Contents
• History
• Principles of the Toyota way– Section 1: Long term philosophy– Section 2: The right process will produce
the right results– Section 3: Add value to your organization
by developing your people– Section 4: Continuously Solving Root
Problems Drives Organizational Learning
• Video
The Toyota Way
History
• Kiichiro Toyoda – first director of Toyota
• 1933 – founded as department ofToyoda Automatic Loom Works
• 1935 – prototype of the first car
• 1937 – department became independent asToyota Motor Company
The Toyota Way
Toyota production system
• 1938 – Just-in-time launched in Toyota
• Used inside the company• System is being improved all
the time(Kaizen philosophy)
• All systems developed and used in Toyota(JIT, Kanban)
• Philosophy of TPS• 14 Principles of the Toyota
Way
The Toyota Way
Section 1
LONG TERM PHILOSOPHY
The Toyota Way
Principle 1
Base your management decisions on a long-term philosophy, even at the expense of short-term financial goals.
The Toyota Way
Section 2
The Right Process Will Produce the
Right Results
The Toyota Way
Principle 2
Create a continuous process flow to bring problems to the surface.
Principle 3
Use “pull” systems to avoid over-production.
The Toyota Way
Principle 4
Level out the workload (heijunka). (Work like the tortoise, not the hare.)
Principle 5
Build a culture of stopping to fix problems, to get quality right the first time.
The Toyota Way
Principle 6
Standardized tasks and processes are the foundation for continuous improvement and employee empowerment
Principle 7
Use visual control so no problems are hidden.
The Toyota Way
Principle 8
Use only reliable, thoroughly tested technology that serves your people and processes.
The Toyota Way
Section 3
Add Value to the Organization by Developing Your
People
The Toyota Way
Principle 9
Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others.
Principle 10
Develop exceptional people and teams who follow your company’s philosophy.
The Toyota Way
Principle 11
Respect your extended network of partners and suppliers by challenging them and helping them improve.
The Toyota Way
Section 4
Continuously Solving Root Problems Drives
Organizational Learning
The Toyota Way
Principle 12
Go and see for yourself to thoroughly understand the situation (genchi genbutsu).
Principle 13
Make decisions slowly by consensus, thoroughly considering all options; implement decisions rapidly (nemawashi).
The Toyota Way
Principle 14
Become a learning organization through relentless reflection (hansei) and continuous improvement (kaizen).
The Toyota Way
Thanks for your attention
The Toyota Way
