Presentable Post Office

Reasons for being presentable

• Employees are the face of the department

• They create the moment of truth about the

organisation in the minds of customer

• To ensure that our organisation is accepted as • To ensure that our organisation is accepted as

a professionally managed department , our

employees should be presentable in their

attire and behaviour

• Understand the concept of professional image

• Articulate the importance and significance of

professional image & etiquette

Objective of this session

3

• Prepare yourself with the right dressing for the job

What is professional image ?

4

Attributes ofProfessional Image

• Appropriate Business Appearance

• Use of correct manners and

etiquette

5

etiquette

• Appropriate personal behavior

What is Business Etiquette?•Presenting Yourself

•Good Manners

•Courteous to others

•Respect of others

6

•Respect of others

•Being comfortable around others and making

them comfortable around you

•No gender issue

Business Attire

7

Tips on dressing for the job

•Always be properly groomed

• Press your clothing

• Wear collared shirts

8

• Wear collared shirts

•Keep your nails trimmed

Tips on dressing for the job

Make sure your clothing is clean and mended

Wear clothing that fits your figure

Keep your breath fresh

Wear shoes that are polished and well maintained

9

Wear shoes that are polished and well maintained

Smell fresh!! Use a Deodorant or Perfume.

For men: Wear socks that cover your calves

For men: Wear an undershirt under your dress shirt

Go to work properly groomed

Tips on dressing for the job – For Men

10

Keep your hands manicured and clean

If wearing a blazer- button blazer or jacket when you stand

Do not use very strong cologne- use a mild one

Tips on dressing for the job – For Women

Don’t wear more than 13 accessories

Hair and nails must be clean and

groomed

If you wear nail polish, make sure it is a

conservative colour

11

conservative colour

Your hair should be pulled away from

your face

Do not use very strong perfume

Recommended dress code for ladies

• It is better to wear any of these dresses to

office

– Traditional dress of your state

– Saree– Saree

– Salwar Suit

Dressing at Workplace

• Casual Attire is fine…

But…

• Don’t wear torn or tattered clothing.

13

• Don’t wear torn or tattered clothing.

• Don’t wear offensive logos/Patterns, or logos of other companies.

• No shorts, or short length clothes.

• No floaters.

Etiquette

• Wear a smile

• Wish colleagues and customers pleasantly when meeting for the first time in the day

• Present the facts in a positive way while dealing with the customers the customers

• Do not expect any favour from customer for the work done

• The habit of asking / accepting gifts/ baskhis by the delivery staff should be discouraged . They should be educated about the negative image they are creating by this practice

• Maintain a detached attachment to work .