Prepared For:

Workforce Development Workforce Development – A Regional– A Regional

Economic PerspectiveEconomic Perspective

David Hollars, Executive DirectorDavid Hollars, Executive DirectorCentralina Workforce Centralina Workforce Development BoardDevelopment Board

Charlotte Area Fund – Business Seminar Luncheon - December 1, 2011

We’re Working TogetherWe’re Working TogetherRegional FocusRegional Focus

Common goalsCommon goals

Pooling resources and eliminating silosPooling resources and eliminating silos

Competitive Workforce AllianceCompetitive Workforce Alliance

State of the Workforce ReportState of the Workforce Report

Regional Partnerships with Education and Regional Partnerships with Education and Economic DevelopmentEconomic Development

Centralina WDB Service Area

Area Area DemographicsDemographics

Area Population Estimates

2005-2010

CountyCounty 20052005 20102010 Growth Growth 2005-102005-10

% Growth % Growth 2005-102005-10

Centralina Centralina WDBWDB 848,077848,077 848,077848,077 112,199112,199 15%15%

Source: EMSI Source: EMSI 20112011

Area Population Projections

2010-2020CountyCounty 20102010 20202020 Growth Growth

2010-202010-20% Growth % Growth 2010-202010-20

Centralina Centralina WDBWDB 848,077848,077 927,147927,147 79,07079,070 9%9%

Source: EMSI Source: EMSI 20112011

Employment SituationEmployment Situation

Area Labor Force Estimates

October 2011CountyCounty Labor Labor

ForceForce EmployedEmployed UnemployedUnemployed UI RateUI Rate

Centralina Centralina WDBWDB 402,752402,752 362,617362,617 40,13540,135 10.0%10.0%

Source: Source: NC Dept. of NC Dept. of Commerce – Division of Commerce – Division of Employment SecurityEmployment Security

% Regional Growth By Sector% Regional Growth By Sector

Occupational Make UpOccupational Make Up

Declining Industries in RegionDeclining Industries in Region 2008- 2013 2008- 2013

Apparel & TextilesApparel & Textiles

Chemicals and Chemical Based ProductsChemicals and Chemical Based Products

Electrical Equipment and Appliance & Electrical Equipment and Appliance & Component ManufacturingComponent Manufacturing

Agribusiness, Food Processing & Agribusiness, Food Processing & TechnologyTechnology

Highest Growth, 2008-2013Highest Growth, 2008-2013

Business & Financial ServicesBusiness & Financial Services

Biomedical/Biotechnical (Life Sciences)Biomedical/Biotechnical (Life Sciences)

Transportation & Logistics, Arts, Transportation & Logistics, Arts, Entertainment, Recreation & Visitor Entertainment, Recreation & Visitor IndustriesIndustries

Energy (Fossil & Renewable)Energy (Fossil & Renewable)

Employment TrendsEmployment Trends

The region is transitioning from a The region is transitioning from a manufacturing to service & knowledge based manufacturing to service & knowledge based economy.economy.

The Centralina WDB region has lost more than The Centralina WDB region has lost more than 22,000 jobs (mostly in manufacturing) since 22,000 jobs (mostly in manufacturing) since first quarter 2008.first quarter 2008.

Manufacturing losses have continued over the Manufacturing losses have continued over the past 12 months, but some service sectors have past 12 months, but some service sectors have received modest employment gains.received modest employment gains.

Employment TrendsEmployment Trends

More productivity, N.C. workers are 10% More productivity, N.C. workers are 10% more productive than average U.S. more productive than average U.S. workers. workers.

1099 Economy – More workers are 1099 Economy – More workers are contract employeescontract employees

Wages will make a gradual comeback due Wages will make a gradual comeback due to structural unemploymentto structural unemployment

Focus is on skills & certificationsFocus is on skills & certifications

Largest Occupations in Centralina Largest Occupations in Centralina WDBWDB

Knowledge in DemandKnowledge in Demand

Customer and Personal ServiceCustomer and Personal Service

English LanguageEnglish Language

MathMath

ClericalClerical

Computers and ElectronicsComputers and Electronics

Administration and ManagementAdministration and Management

CommunicationsCommunications

Sales and MarketingSales and Marketing

Abilities In DemandAbilities In Demand

Oral ExpressionOral Expression

Oral ComprehensionOral Comprehension

Written ComprehensionWritten Comprehension

Deductive ReasoningDeductive Reasoning

Inductive ReasoningInductive Reasoning

OriginalityOriginality

Selective AttentionSelective Attention

Time SharingTime Sharing

Skills GapsSkills Gaps

What Jobs Are Out What Jobs Are Out There?There?

What is a Skills Gap?What is a Skills Gap?

Business can’t meet goals with current Business can’t meet goals with current staffing capabilitiesstaffing capabilities

Critical roles can’t be filledCritical roles can’t be filled

Business lacks skills to compete globallyBusiness lacks skills to compete globally

Routine tasks not being performed Routine tasks not being performed satisfactorily or at all. satisfactorily or at all.

Lack of skills negatively impacts Lack of skills negatively impacts productionproduction

Reasons for the GapsReasons for the GapsWorkforce demographics & geographyWorkforce demographics & geography

Unprepared graduatesUnprepared graduates

More knowledge based jobsMore knowledge based jobs

Acquisitions and MergersAcquisitions and Mergers

Cuts in training budgetsCuts in training budgets

Lack of bench strength among leadershipLack of bench strength among leadership

Mismatch of company needs with Mismatch of company needs with workforce skillsworkforce skills

Changing Societal NeedsChanging Societal Needs

Where are the Gaps?Where are the Gaps?

Broad occupational categories with shortages Broad occupational categories with shortages or potential shortages nationally include:or potential shortages nationally include:

HealthcareHealthcare

Education (Special Ed Teachers)Education (Special Ed Teachers)

Business & FinanceBusiness & Finance

Architecture and EngineeringArchitecture and Engineering

Where are the Gaps?Where are the Gaps?October 2011 Study by Deloitte and the October 2011 Study by Deloitte and the Manufacturing Institute showed gaps in:Manufacturing Institute showed gaps in:

1.1.MachiningMachining

2.2.OperatorsOperators

3.3.Craft WorkersCraft Workers

4.4.TechniciansTechnicians

67% of manufacturers nationally have a 67% of manufacturers nationally have a shortage of qualified workers. shortage of qualified workers.

>> This is true for North Carolina as well.>> This is true for North Carolina as well.

Projected Gaps for NCProjected Gaps for NCInformation TechnologyInformation Technology

Registered NursesRegistered Nurses

Accounting & AuditorsAccounting & Auditors

Medical & Health Services ManagersMedical & Health Services Managers

Purchasing AgentsPurchasing Agents

Dental HygienistsDental Hygienists

Engineers (Mechanical, Nuclear, & Engineers (Mechanical, Nuclear, & Electronics)Electronics)

Respiratory & Occupational TherapistRespiratory & Occupational Therapist

Where Will the Jobs Be?Where Will the Jobs Be?Biomedical EngineersBiomedical Engineers

Network Systems & InformaticsNetwork Systems & Informatics

Home Health & Personal Care AidesHome Health & Personal Care Aides

Financial ExaminersFinancial Examiners

Medical ScientistsMedical Scientists

Physician AssistantPhysician Assistant

Skin Care SpecialistsSkin Care Specialists

Biochemist & BiophysicistBiochemist & Biophysicist

Athletic TrainersAthletic Trainers

What Businesses WantWhat Businesses Want

People who can think creativelyPeople who can think creatively

Good communication & people skillsGood communication & people skills

People who can grow my businessPeople who can grow my business

Twelve Behaviors That Employers are Twelve Behaviors That Employers are Seeking Seeking (Paulette Aslin, Aslin Associates)(Paulette Aslin, Aslin Associates)

Calculated risk-takerCalculated risk-taker

High EQ (Emotional Quotient), maturityHigh EQ (Emotional Quotient), maturity

Ability to adapt and assimilate (the younger Ability to adapt and assimilate (the younger generation is looking for the job/company generation is looking for the job/company to adapt to them)to adapt to them)

Grasp of global /general knowledgeGrasp of global /general knowledge

Self-awareness and humility (reference Self-awareness and humility (reference book “Why CEOs Fail” –they are not book “Why CEOs Fail” –they are not humble; arrogance is their downfall)humble; arrogance is their downfall)

Twelve Behaviors That Employers are Twelve Behaviors That Employers are Seeking Seeking (Paulette Aslin, Aslin Associaties)(Paulette Aslin, Aslin Associaties)

Good relationship managerGood relationship manager

Appreciation for meritocracy Appreciation for meritocracy (promoted/rewarded for a REASON)(promoted/rewarded for a REASON)

Adapt to changeAdapt to change

InquisitivenessInquisitiveness

Desire to learnDesire to learn

Strong work ethicStrong work ethic

PatiencePatience

The Workforce VisionThe Workforce Vision

AdaptabilityAdaptability

Innovative thinking & actionInnovative thinking & action

Take personal responsibility for learningTake personal responsibility for learning

Use gaming simulation technology and Use gaming simulation technology and

e-tools for traininge-tools for training

What’s Next?What’s Next?

Close skills gaps – Match skills to JobsClose skills gaps – Match skills to Jobs

Focus on growing our strong clustersFocus on growing our strong clusters

Use technology as a learning tool Use technology as a learning tool

Build career ladders with employer Build career ladders with employer engagementengagement

Promote/encourage entrepreneurism and Promote/encourage entrepreneurism and innovationinnovation

Measure success and celebrate winsMeasure success and celebrate wins

Final ThoughtFinal Thought““There is nothing more vital to a community There is nothing more vital to a community

than that of providing employment than that of providing employment opportunities for its citizens. Employment opportunities for its citizens. Employment not only has an economic impact on not only has an economic impact on communities, but also has a direct communities, but also has a direct relationship with the quality of life within the relationship with the quality of life within the community.”community.”

THANK YOU!!THANK YOU!!Want to Know More? Want to Know More?

David Hollars, Executive DirectorDavid Hollars, Executive DirectorCentralina Workforce Development Centralina Workforce Development

BoardBoard(704) 348-2717(704) 348-2717

dhollars@centralina.org

www.centralinaworks.com

www.agreatworkforce.com