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Human Resource Practices

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Introduction What is Human Resource

Management?

Hospitality Industry Need of HR practices in Hospitality

Industry

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HR Practices in Hospitality Industry

Recruitment

Selection

Placement Induction

Training

Development

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Recruitment in Hotels

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Personnel department receives requisitions

Location of sources of required type ofemployees

Identification of required employees

Techniques to attract candidates

Employing of techniques

Stimulating candidates to apply for job Evaluation

Recruitment in Hotels

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Selection

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Selection Reception

Preliminary interview

Selection tests

Selection interview

Checking references

Final selection

Physical examination

Job offer

Contract

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Placement and Induction

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Placement and Induction Induction Process

Definite time and place given to new

employee supervisor welcomes the employee

Administrative work

departmental orientation

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Determining training needs

Establishing training policies

Setting goals and objectives Preparing training budget

Training venue

Methods and techniques Evaluation

Training

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Identify Training Needs

Evaluate Training OutcomesPlan & Design Training

Deliver Training

Training system and its elements

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Development

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Analysis of development needs

Apraisal of managerial talent

Individual development programme Establishment of training &

development programme

Evaluating development programmes

Development

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Promotion

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Promotion basis Seniority

Merit

Seniority Cum - Merit

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Transfer basis Organizational requirements

Employee requests

To ensure better utilization ofemployees

To reduce conflicts

To accommodate family relatedissues-

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Extra benefits for hotel employees Staff accommodation

Staff meals

Staff rates for the families ofemployees

Long service awards

Thank you cheques Shining Stars scheme

Employee travel

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Conclusion

The policies and functioning of each hotel islittle bit similar to other hotels. Good HR policywould be the policy, which not only considers all

HR functions with proper care, but alsoconsiders all the other factors like culture of thehotel, types of customers it receives, the natureof the business and also the place from where it

operates. And the hotels, considering all theabove factors to achieve the organizational goalwhile framing its HR functions is said to havebeen following good policy.

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Any Que

ries???THANK YOU!!!

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Presented By : Preetpal Kaur

Mandeep Kaur Chahal

Rjwinder Kaur Kiranpreet Kaur

Bsc (ATHM)-I