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POND®
Practice Operations National Database
Context
Slide 3
Primary care clinics are the
nucleus of the new rural
healthcare delivery system
Slide 4
Hospitals have different
objectives and metrics than
primary care practices
Slide 5
CAHs have performance
improvement networks –
most RHCs don’t
Slide 6
Too often Primary Care is
undervalued and ignored
Slide 7
Primary Care is the cornerstone of
population health but it has been
undervalued and ignored.
• Federal grants focus more on small rural hospitals
• Increasingly SORHs want to engage RHCs – but how?
• Public reporting exemptions are a net liability
• Not much is known about RHCs – Let’s fix that
Slide 8
Rural primary care needs data
Quality. Heroic efforts have
been made to identify relevant
primary care quality metrics.
But only a few are truly relevant
for rural practices
Cost Reports. They provide
useful, easy-to-get data but not the
kind of timely information practice
operators want and need.
Right Data, Wrong Fit. MGMA is the industry leader
in tracking physician practice data. The only problem
is that their database includes very few rural practices
or providers.
Slide 9
Staffing Performance
Compensation Productivity
Clinical Staff per …
Non-Clinical Staff per …
Provider Worked Hours per …
Clinic Profit Margin
Expense per …
Net Revenue per …
Total Compensation per …
Base Salary per …
Variable Compensation per …
Worked RVUs per …
Patient Visits per …
Patient Panel Size per …
Lilypad partners with the National Organization of
State Offices of Rural Health, individual State Offices
of Rural Health and national rural researchers to offer
this unique performance improvement program.
Slide 10
Web Application
