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    &i''i". U*"#tu)t!'y +!"(iti!s %)s shutt!#!d i 200=.I 1==> th! !)#'y s"(i)' $!di)

    s!#i(! Si5d!,#!!s.("$ %)s ')u(h!d. As -)#t "* its )(hi!!$!t/ th! s!#i(! )tt#)(t!d

    "! $i''i" us!#s. I Au,ust 1===/th! B'",,i, S!#i(! B'",,!# %)s ')u(h!d )d %)s

    su&s!6u!t'y &"u,ht i 2003.I #!-')(! "* th! B'",,!#/ th! s"(i)' $!di) sit! :#i!dst!#

    %)s ')u(h!d i 2002 %ith ) $)ssi! ,#"%th "* $!$&!#shi- i 2008.ys-)(! %)s

    ')u(h!d i u'y 2003.I th! s)$! y!)# ("#-"#)t! s"(i)' !t%"#i, sit! Li!di %)s

    )'s" ')u(h!d. Th! sit! %hi(h %)s )(6ui#!d &y N!%s C"#-"#)ti" i 200@ *"# @80 $i''i"

    d"'')#s #!(!i!d $"#! th) >@ $i''i" isit"#s -!# $"th i th! ')t! 2008.C"s!6u!t'y

    *)(!&"" %)s ')u(h!d " :!u)#y 4/ 2004 &ut %)s "'y $)d! ))i')&'! t" stud!ts "*

    7)#)#d. It %)s ')t!# "-!!d t" 800 ("''!,!s i )y [email protected] S!-t!$&!#/ th! s"(i)'

    $!di) %)s $)d! ))i')&'! t" us!#s )&"! thi#t!! y!)#s. I 200 y)h"" ),)i "**!#!d

    1&i''i" d"'')#s t" &uy *)(!&"" &ut %)s "t su((!ss*u'. I th)t s)$! y!)# t!5t &)s!

    s"(i)' $!di) t%itt!# su#*)(!d i th! syst!$. T%!!ts %!#! 'i$it!d t" 140 (h)#)(t!#s "'y.

    O 1@ )#(h 2011/St)#&u(s -)ss!d 20 $i''i" 'i!s " *)(!&"" $!)%hi'! " th! 1=

    "* )y 2011 Li!di !'!)t!d t" IPO d"u&'i, its sh)#!s i th! *i#st d)y. O u! 3#d

    /d)i'y d!)' sit! +#"u- " *i'!s %)s $)d! -u&'i(. I u! 28/ 2011/ +"",'! P'us ')u(h!d

    its ('"s!d &!t) $!)%hi'! $"#! th)t t! $i''i" -!"-'! "i!d th! !t%"# sh)#i, )&"ut

    "! &i''i" it!$s ) d)y. O u! 30th2011 N!%s C"#-"#)ti" s"'d yS-)(! t" I#i!

    &)s!d di,it)' $!di) *i#$ *"# 3@ &i''i" d"'')#s. O u'y 8/ 2011/ Li!di ('i$&!d s!("d

    " th! US (h)#t )d " th)t s)$! $"th T%itt!# (!'!)t!d its *i! y!)#s )d d!'i!#!d

    3@0/000/000/000 t%!!ts -!# d)y )*t!#%)#ds. Th! B#")d()sti, S!#i(!/ !st)&'ish!d i

    1=@4/ %)s "#i,i)''y "% )s th! Gold Coast Broadcasting System &!*"#! it %)s

    #!)$!d t" th! +h)) B#")d()sti, C"#-"#)ti" u-" th! ("ut#ys id!-!d!(! i

    1=@>. Th#"u,h"ut its hist"#y it h)s &!! id!-!d!t "* th! ,"!#$!ts I*"#$)ti"

    S!#i(!s D!-)#t$!t. Th! +BC "-!#)t!s "! t!'!isi" st)ti"/ +T. It )'s" "-!#)t!st! #)di" st)ti"s i th! ("ut#y. This i('ud!s Uii6 : i A((#)/ URA #)di" i th!

    U--!# E)st R!,i"/ "'t) St)# i th! "'t) R!,i"/ )d R)di" S))) i th! N"#th!#

    R!,i" )$", "th!#s.

    STATEENT O! T"E #ROB$E

    Th! s"(i)' $!di) ()##y )'", it !)sy *)(i'it)ti" "* 'i*! )d i th! (""-!#)t! %"#'d it

    ("$-'!$!t %"# &!()us! it s!#!s )s ) -')t*"#$ *"# ("$$ui()ti" i #!(!t ti$!s

    ist!)d "* th! ))'",u! %)y "* ("$$ui()ti". 7!(! th! #!s!)#(h is t" !5)$i!h"% th! +h)) B#")d()sti, C""-!#)ti" Pu&'i( R!')ti"s Uit us!s this s"(i)'

    $!di).

    OB%ECTI&E:Th! "&!(ti! "* th! #!s!)#(h is t" d!t!#$i! th! us! "* th! N!% S"(i)'

    !di) &y (""-!#)t! "#,)i)ti"s -#!(is!'y th! +BC.

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    T"EORITIC$ !RAE'ORK:

    Th! di**usi" "* i")ti" th!"#y/ %hi(h is ) th!"#y )ss"(i)t!d t" )ss

    C"$$ui()ti" h)s &!! id!ti*i!d )s th! )--#"-#i)t! th!"#!ti()' *#)$!%"# "* th!

    study. FI his &"" Di**usi" "* I")ti"s/ R",!#s d!*i!s th! di**usi" -#"(!ss )s

    "! %hi(h is th! s-#!)d "* ) !% id!) *#"$ its s"u#(! "* i")ti" "# (#!)ti" t" itsu'ti$)t! us!#s "# )d"-t!#s. R",!#s di**!#!ti)t! th! )d"-ti" *#"$ th! di**usi"

    -#"(!ss i th)t/ th! di**usi" -#"(!ss "((u#s %ithi s"(i!ty/ )s ) ,#"u- -#"(!ssG

    %h!#!)s/ th! )d"-ti" -#"(!ss -!#t)is t" ) idiidu)'. 7! th!#!*"#! d!*i!s ?th!

    )d"-ti" -#"(!ss )s th! $!t)' -#"(!ss th#"u,h %hi(h ) idiidu)' -)ss!s *#"$

    *i#st '!)#i, )&"ut ) i")ti" t" *i)' )d"-ti"9 ;SOURCE '!(tu#!#s "t!/ #.

    D)id N!%t"< R",!#s !)s th! )d"-ti" -#"(!ss it" *i! st),!sH

    ). AWARENESSH At this st),! th! idiidu)' is !5-"s!d t" th! i")ti"s &ut ')(s

    ("$-'!t! i*"#$)ti" )&"ut it.

    &. INTEREST OR IN:ORATION STA+EH 7!#! th! idiidu)' &!("$! it!#!st!d i

    th! !% id!) )d s!!s )dditi")' i*"#$)ti" )&"ut it.

    (. EALUATION STA+EH Th! idiidu)' $!t)''y )--'i!s th! i")ti" t" his

    -#!s!t )d )ti(i-)t!d *utu#! situ)ti" )d th! d!(id!s %h!th!# "# "t t" t#y it.

    d. TRAIL STA+EH th! idiidu)' $)!s *u'' us! "* th! i")ti".

    E. ADOPTATION STA+EH Th! idiidu)' $)!s *u'' us! "* th! i")ti" )d

    d!(id!s t" ("tiu! th! *u'' us! "* th! i")ti". Th! +h))i) (""-!#)t! %"#'d

    () &! s)id t" &! )t th! )d)-t)ti" st),! "* th! !% s"(i)' $!di)/ th! us! "**)(!&""/ &'",s )d th! 'i! () &! st)t!d )s ) $)i*!st)ti" "* su(h ) (')i$. It is

    -)#)$"ut th)t i th! (""-!#)t! %"#'d "#,)i)ti"s sh"u'd )d"-t !% %)ys "*

    ("$$ui()ti, t" th!i# it!#)' )d !5t!#)' -u&'i(s.

    RE&IE' O! RE$ATED $ITERATURE

    A study "* #!')t!d $)t!#i)' " th! t"-i( FTh! us! "* th! !% s"(i)' $!di)9 h)s

    *)(i'it)t!d th! !% #!!')ti"s " th! t"-i( "* study. :"# ist)(! ) )#ti('!

    -u&'ish!d &y D)i!' N)ti"s " ) %!&sit! ()''!d )&"ut.("$ ,)! s!!#)' d!*iiti"s

    )d !5-'))ti" "* %h)t ) S"(i)' !di) is. 7! ("$-)#!d )d ("t#)sts th!

    di**!#!(! &!t%!! s"(i)' $!di) )d s"(i)' !%s )d h"% th! s"(i)' $!di) ()

    h!'- i th! )#!) "* h!)'th/ &usi!ss )d $)#!ti,. This !du()ti" h)s )dd!d t" th!

    "%'!d,! &)s! )&"ut th! &!!*its "* th! s"(i)' $!di). But "! "t)&'! thi, %)s

    th)t th! %#it!# did "t !5-')i t" #!)d!#s th! i!st$!t th)t is !!d!d t" )((!ss th!

    )#i"us s"(i)' $!di)/ )'th"u,h it -"ss!s ui(y -)(),!s. A,)i th!#! is ) !,)ti!

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    sid! "# sid! !**!(t "* !!#ythi, &ut N)ti"?s -u&'i()ti" did "t t)('! su(h ) )#!)

    t"". Si$i')#'y i )$ "* th! ("!(ti" th)t th! %#it!# sh"u'd h)! !("u#),!d

    ("'')&"#)ti" &!t%!! th! S"(i)' !di) )d S"(i)' !%s &!()us! th!y )'s" -')y

    -i"t)' #"'!s i th! ("$$ui()ti" -#"(!ss i th! 21st(!tu#y. Th! "d)y/ )u)#y

    21/2010 !diti" "* th! :"ut)i +)t! Ch)-!' i h"us! -u&'i()ti" " -),! > ()##i!d

    ) ("'u$ st"#y ()-ti"!d th! F!% s"(i)' $!di)?? %#itt! &y S)$u!' A&"," .Th!

    -u&'i()ti" #!!)'!d h"% th! s"(i)' $!di) h)s u!)#th!d s!!#)' "--"#tuiti!s *"#

    th! y"uth i th! B"',)t),) $ui(i-)'ity )d th! )ti" )t ')#,!. It h)s ("$! t"

    sust)i th! ()* &usi!ss i th! B"',)t),) $ui(i-)'ity/ *)(i'it)t!d "'i!

    t#)s)(ti"s )d i*"#$)ti". Th! -u&'i()ti" t"" ) (#iti()' '"" )t h"% i th!

    $idd'! 80?s -!"-'! us! t" (u! )t th! B"',)t),) -"st "**i(! t" #!(!i! -h"! ()''s

    *#"$ '"! "!s "utsid! th! #!,i" )d th! ("ut#y &ut i #!(!t ti$!s sit i th!

    ("$*"#t "* th!i# h"$!s/ "**i(!s "# th! it!#!t ()* t" #!(!i! $!ss),!s i ,!!#)'

    *#"$ #!')ti!s/ &usi!ss -)#t!#s )d )'s" !%s )&"ut %h)t is h)--!i, )#"ud

    th! %"#'d. Th! %#it!# h"%!!# "t!d th)t it!#!t ("!(tiity %hi(h -')ys ) $)"##"'! i th! )((!ss "* this -h!"$!" is #!)''y &)d i th! $ui(i-)'ity )d !!ds )

    s!("d '"". 7! )'s" $!ti"!d th)t du! t" s"$! *)(t"#s 'i! it!#!t *)i'u#!/

    i,"#)(! )d th! '"% '!!' "* !du()ti" s"$! &usi!ss!s i th! #!,i" )#! *!!'i,

    #!'u(t)t t" )d"-t this !% i")ti". 7! th!#!*"#! #!("$$!d!d th! us! "* WAP

    *"# it!#!t ("!(ti". But it () &! )#,u!d th)t th! %#it!# *)i'!d t" ,i! id!-th

    #!)s"s t" %hy (""-!#)t! &"di!s sh"u'd )d"-t th! s"(i)' $!di) )s "! "* th! &!st

    t""' "* ("$$ui()ti". !)%hi'! B! P)## ) Edit"#)tL)#,! %!&sit! i his )#ti('!

    tit'!d FTh! P!!- P#"!(t9 Whi(h "ut'i!d th! #"'! "* th! s"(i)' $!di) i -"'iti(s

    #!!)'!d th)t s"(i)' $!di) h)s !)#!d ) -#"$i!t s!)t )t th! t)&'! %ith th! ')#,!

    $!di) ("$-)i!s "* th! %"#'d )d h)s &i#th!d ) !ti#!'y !% %)y t" ("!# th!%"#'d "* -"'iti(s. As th! ("ut#y )--#")(h!s th! !'!(t"#)' y!)#/ -"'iti()' (h)tt!# %i''

    ("tiu! t" s"%&)'' )d ,!!#)t! !"#$"us h!)-s "* d)t) ("u#t!sy th! !% s"(i)'

    $!di). This d)t) h! (')i$ () d#)sti()''y i$-)(t h"% %! d!t!#$i! th! i$-"#t)(!

    "* ) ,i! st"#y/ th! %)ys th)t %! ,)u,! -u&'i( "-ii" )d !!tu)''y $)y !!

    #!"'uti"i! th! %)y %! ()st "u# "t!s. Th! s"(i)' $!di) %i'' h!'- -!"-'! t"

    ("t#i&ut! t" -"'iti()' -)!' dis(ussi"s &!()us! "* its ui6u! -!#s-!(ti!. 7"%!!#

    th! %#it!# *)i'!d t" "ut'i! th! -"%!#*u' #"'! th! s"(i)' $!di) () -')y i (#!)ti,

    (h)"s du#i, th! !'!(ti"s.

    (.) INTER&IE' GUIDE

    1. D" y"u "% )&"ut th! S"(i)' !di)J

    2. Whi(h "* th!$ h)! y"u h!)#d "* )d h)s &!! usi,J

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    3. D" y"u us! it "**i(i)''y "# -!#s")''yJ

    4. I* "**i(i)' h"% is y"u# "**i(! usi, th! s"(i)' $!di) t" ("$-'i$!t y"u# Pu&'i(

    R!')ti"s )(tiiti!sJ

    @. 7"% h)s th! us! "* th! s"(i)' $!di) *"# y"u# )(tiiti!s $)d! %"# !)si!#J

    . D" y"u thi th! )d)-t)ti" "* this !% -h!"$!" %i'' !h)(! %"# i

    th! "**i(!J

    2. CONC$USION.

    Th! !% !#) "* ("$$ui()ti"s )d di,it)' #!')ti"shi-s %ith th! It!#)' )d

    E5t!#)' Pu&'i(s "* (""-!#)t! "#,)i)ti"s h)s ("$! )s ) #!su't "* i")ti".

    With

    it !% %)ys "* ("!(ti, t" th! "utsid! %"#'d th#"u,h i*"#$)ti" dis("!#y/

    ("su$-ti" )d sh)#i, "* i*"#$)ti"/ th! *idi,s "* this #!s!)#(h %"# h)s

    #!!)'!d th)t Pu&'i( R!')ti"s Uit "* th! +h)) B#")d()sti, C"#-"#)ti" %ith th!

    us! "* &'",s *)(!&"" )d t%itt!# h)s &!! )&'! t" ("du(t #!s!)#(h #!'!)t *"#

    th! ,#"%th "* th! "#,)i)ti". Th! s"(i)' $!di) h)s )'s" h!'- t" i$-#"!

    ("t#i&uti"s )d ("'')&"#)ti" )$", st)** )d th! -u&'i(s. I #!(!t i!%!#s )d

    'ist!!#s "* -#",#)$$!s ")d()st &y +BC "'y -"st th!i# ("$$!t )d

    su,,!sti"s

    " th! %!&sit!/ &'",/ *)(!&"" -),! *"# ("sid!#)ti". It h)s )'s" h!'- i$-#"!d

    ("$$ui()ti"s &!()us! th! uit h)s t)! )d)t),! "* s!di, t!5ts/ ist)t

    $!ss),!s " *)(!&"" t" th!i# it!#)' )d !5t!#)' -u&'i(s. This h)s h!'- i

    !("u#),i, ) t%" %)y ("$$ui()ti" &!t%!! th! PR uit )d th! t%" -u&'i(s.

    It h)s )'s" "u,ht )&"ut *!!d&)( )d -)#ti(i-)ti". Th! d!-)#t$!t h)s &!! )&'!

    t" 'i u- %ith "th!# sit!s/ -!"-'! )d "th!# #!s"u#(!s )d "#,)i)ti"s *"#

    )d)-t)ti" "* PR st#)t!,i!s.

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    RECOENDATIONS.

    As -)#t "* #!("$$!d)ti"s/ it is i$-"#t)t *"# st)** "* th! PR uit "* th! +h))

    B#")d()sti, C""-!#)ti" t" &! i$-)(t!d %ith "%'!d,! "* h"% it!#s!(ti" "*s!)#(h )d th! s"(i)' $!di) )t ')#,! -#"id!s ) -')t*"#$ t" #!)(h )d !,),! th!

    t#)diti")' $!di) )d its -u&'i(s th#"u,h it!#)(ti"/ sh)#i, )d $!)i,*u' d!)'i,

    )d "t "'y *"# !t!#t)i$!t )d s"(i)'ii, 'i! (h)tti, %ith *#i!ds " *)(! &""

    !s-!(i)''y du#i, -#"du(ti! h"u#s. I 'i! %ith this $"#! d!st"- ("$-ut!#s "#

    -#!*!#)&'y ')-t"-s sh"u'd &! $)d! ))i')&'! t" th! st)** "* th! uit )'",sid!

    it!#!ti"s t" !su#! th)t th!y )#! us!d *"# th! it!d!d -u#-"s!.

    BIBI$OGRA#"*.

    U-u&'ish!d/ 7ist"#y "* th! +h)) B#")d()sti, C""-!#)ti".

    Ad#!)s K)-') )d i(h)!' 7)!'!i S"(i)' !di) Wii-!di)/ u'y 11.2011.

    Ant+ony %. Bradley( %an,ary - /0(0 Gartner 1log net2or3.

    "'i! O?D!''/ Th! hist"#y "* S"(i)' !di) ;IN:O+RAP7IC< )u)#y 24/ 2011.

    L!(tu#!#s N"t!/ #. D)id N!%t"

    D)i!' N)ti"s " S"(i)' !di)/ )&"ut.("$

    B! P)##/ FTh! P!!- P#"!(t9 AtL)#,! %!&sit!.

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    ASS COUNICATION

    TOP 2013048.WEEK END

    S"(i)' $!di) () &! d!*i!d )s ) t%"%)y -#"(!ss th)t ,i!s -!"-'! th! )&i'ity t"

    ("$$ui()t!. I *u#th!#)(! th! -h!"$!" $)!s it -"ssi&'! *"# )y"! t" (#!)t!/

    $"di*y/ )d sh)#! ("t!t %ith "th!#s/ usi, #!')ti!'y si$-'! t""'s th)t )#! "*t! *#!! "#

    i!5-!si!. S"(i)' $!di) #!6ui#!s ) ("$-ut!# "# $"&i'! d!i(! %ith It!#!t )((!ss. It

    ("stitut!s %!&&)s!d )d $"&i'! t!(h"'",i!s us!d t" tu# ("$$ui()ti" it"

    it!#)(ti! di)'",u! &!t%!! "#,)i)ti"s/ ("$$uiti!s/ )d idiidu)'s. Ad#!)s

    K)-') )d i(h)!' 7)!'!i d!*i! s"(i)' $!di) )s ) ,#"u- "* It!#!t&)s!d

    )--'i()ti"s th)t &ui'd " th! id!"'",i()' )d t!(h"'",i()' *"ud)ti"s th)t )''"% th!

    (#!)ti" )d !5(h),! "* us!#,!!#)t!d ("t!t. S"(i)' $!di) () )'s" &! d!*i!d )s

    "'i! ("$$ui()ti"s i %hi(h idiidu)'s shi*t *'uid'y )d *'!5i&'y &!t%!! th! #"'! "*

    )udi!(! )d )uth"#. T" d" this/ th!y us! s"(i)' s"*t%)#! th)t !)&'!s )y"! %ith"ut

    "%'!d,! "* ("di,/ t" -"st/ ("$$!t "/ sh)#! "# $)sh u- ("t!t )d t" *"#$

    ("$$uiti!s )#"ud sh)#!d it!#!sts. Th! S"(i)' !di) ("$-#is!s s!!#)' !% *"#$s

    "* ("$$ui()ti" t""'s ud!# "! u$!''). Th!s! i('ud! &'",s/ it!#!t/ t%itt!#/ *)(!

    &"" )$", "th!# s"(i)' !t%"#s. 7"%!!# )'!#i) )'t" i ) )#ti('! tit'!d FTh! N!%!di)9 -u&'ish!d " N"!$&!# 18 200> d!*i!d 4!% $!di) )s ) %)y i %hi(h th!

    d!'i!#y "* !%s )d i*"#$)ti" *"''"%s ) $)yt"$)y *"#$)t. This st)ds i ("t#)st

    %ith th! $)ss $!di) th)t ust -#"(!!d!d this ),! "* ("!#s)ti"9. Th!E(""$isti )

    )#ti('! -u&'ish!d " N"!$&!# 18/ 200> tit'!d FA$", th! Audi!(!9 si$-'y !5-')i!d

    th! -h!"$!" )s ) !% (u'tu#! %ith ) (h)#)(t!#isti( "* -)#ti(i-)ti". !)%hi'!

    Busi!ssW!! st"#y " F"uti, -!!#t"-!!# -#!ssu#! *"# C"$()st?? i ) )tt!$-t t"

    !5-')i %h)t th! !% $!di) is idi()t!d th)t/ ud!# th! !% -h!"$!" s$)'' *i#$s

    )d idiidu)'s %i'' &! ("$-!ti, "# ("'')&"#)ti,. Su&s!6u!t'y s"$! %i'' ,!!#)t!

    s"$! i("$! *#"$ th!i# ("t!t th!y -#"du(! %hi'!s "th!#s %i'' "t ()#! !! i* th!y

    d"?t $)! )y $"!y &!()us! th!y h)! "th!# )i$s )d "&!(ti!s. This is )&s"'ut!'y

    di**!#!t *#"$ th! "'d t#)diti")' $!di) %h!#! ) *!% $!di) ,i)ts %!#! ("$-!ti,

    )$", th!$s!'!s *"# )udi!(!s. Wii-!di) *u#th!# !5-')i!d th)t F$"st t!(h"'",i!s

    d!s(#i&!d )s !% $!di) )#! di,it)'/ "*t! h)i, (h)#)(t!#isti(s "* &!i, $)i-u')t!d/

    !t%"#)&'!/ d!s!/ ("$-#!ssi&'!/ )d it!#)(ti!. S"$! !5)$-'!s $)y &! th!

    It!#!t/ %!&sit!s/ ("$-ut!# $u'ti$!di)/ ("$-ut!# ,)$!s/ CDROS/ )d DDs. N!%

    $!di) d"!s "t i('ud! t!'!isi" -#",#)$s/ *!)tu#! *i'$s/ $),)i!s/ &""s/ "# -)-!#

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    &)s!d -u&'i()ti"s u'!ss th!y ("t)i t!(h"'",i!s th)t !)&'! di,it)' it!#)(tiity??. I

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    th! ("$&i)ti" "* !'!$!ts su(h )s th! #"'! -')yi, ,)$!s/ it!#)(ti!/ *i(ti" )d

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    "'i! (h)#t. Us!!t !t ) it!#!t &)s! dis(ussi" syst!$ %)s (#!)t!d &y t%"

    ,#)du)t!s i >=.It ,)! -!"-'! th! "--"#tuity "* ("!#si, " ) s)$! t"-i( th#"u,h

    th! -u&'i()ti" "* -u&'i( $!ss),!s. Th! E6ui#! s"*t %)#! %)s ush!#!d i &y th!

    Eu#"-!) O#,)i)ti" *"# Nu('!)# R!s!)#(h ;CERN

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    C'it" )d "i() L!%isy s()d)' )s +"",'! %!t 'i! i th! s)$! y!)#. Th!

    SETI7OE P#"!(t %)s ')u(h!d i 1===.D"t"$ ("'')-s!d i 2000 #!su'ti, i th!

    ("'')-si, "* hud#!ds "* ("$-)i!s. Wii-!di) %)s ')u(h!d 2001 %hi(h *)(i'it)t!d

    th! ("''!(ti! %!& ("t!t ,!!#)ti". Sy-! )d yS-)(! &!()$! )((!ssi&'! t" th!

    -u&'i( i 2003.FTh"u,h ("i!d i 1=== &y D)#(y DiNu((i/ th! t!#$ W!& 2.0/ #!*!##i,

    t" %!&sit!s )d Ri(h It!#!t A--'i()ti"s ;RIA< th)t )#! hi,h'y it!#)(ti! )d us!#

    d#i! &!()$! -"-u')# )#"ud 2004. Du#i, th! *i#st W!& 2.0 ("*!#!(!/ "h B)t!''!

    )d Ti$ O?R!i''y d!s(#i&!d th! ("(!-t "* th! W!& )s ) P')t*"#$H s"*t%)#!

    )--'i()ti"s &ui't t" t)! )d)t),! "* it!#!t ("!(tiity/ $"i, )%)y *#"$ th!

    d!st"- ;%hi(h h)s d"%sid!s su(h )s "-!#)ti, syst!$ d!-!d!(y )d ')( "*

    it!#"-!#)&i'ity

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    i*"#$)ti". :"# ist)(! th! W"#'d Wid! W!& is d!*i)t'y "t ) %!& !ith!# is

    Cy&!#s-)(! ) s-)(! "# *)(! &"" ) &""/ th!y )#! )$!s "# id!ti*i()ti" *"# -')t*"#$s

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    $)tt!#s "* ,!!#)' it!#!st t" )''.

    T*#ES !UNCTIONS AND USES 5G$OBA$ CONTINENTA$ SUB.REGIONA$

    NATIONA$ COUNIT* GROU#S6.

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    #!,i")'/ )ti")'/ ("$$uity )d ,#"u-s '!!'. Th!s! i('ud! B'",s/ Utu&!/ )d :)(!

    &"" )$", "th!# s"(i)' !t%"#s.

    BLO+H U'i! th! t#)diti")' )ss !di) %!#! -)#ti(i-)ti" %)s s"$!h"% 'i$it!d &'",s

    "**!# -!"-'! th! "--"#tuity t" ,)th!# i*"#$)ti" )d *i)''y (u#! -u&'i( "-ii"

    ,'"&)''y. At th! su& #!,i")' '!!' it d"!s *)(i'it)t! s"(i)'i)ti". C"$$uiti!s )#! )&'! t"

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    'i!%is! *u!'i, d!(isi"s "* th! $)ss!s.

    :ACEBOOKH As )"th!# S"(i)' !t%"# %hi(h () &! us!d t" ("$$ui()t! 24> %ith

    -!"-'! y"u "% )(#"ss th! ,'"&!. Th! !t%"# h)s s!!#)' *u(ti"s i('udi, th!

    -#"$"ti" "* &usi!ss "# -#"du(t )d s!#i(!s th#"u,h )d!#tisi,. I #!(!t ti$!s

    -!"-'! d" !)sy $)#!ti, th#"u,h "'i! &y usi, :)(! &"". A&"ut 3/000/000 -!"-'!

    )(#"ss th! %"#'d st)y ("!(t!d %hi'!s &usi!ss!s ,#"% !)(h d)y.

    TWITTERH T%itt!# )t th! ("$$uity '!!' )s -)#t "* it *u(ti"s () '!)d t" ("$$uity

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    N+O?s -#"$"t! th!i# !**"#ts/ %hi(h )#! su--"#t!d th#"u,h (iti!s -)#ti(i-)ti". i''i"s"* -!"-'! ,'"&)''y sh"% th!i# su--"#t *"# -"siti! iiti)ti!s th)t $i,ht h)! &!!

    iiti)t!d u"ti(!d 'i!%is! th! !,)ti!s.

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    WIKI ;WIKIPEDIA

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    B!,B'",,i, #!!#s!s ) t#!d th)t h)d &!("$! i(#!)si,'y %"##yi, i ) !#)d"$i)t!d &y $)ss $!di)/ )$!'y th! !#"si" "* %h)t th! (u'tu#)' (#iti( u#,!7)&!#$)s ()''!d th!7,1lic s7+ere) )#!) %h!#! (iti!s ,)th!# t" ,!!#)t! "-ii"s)d )ttitud!s th)t )**i#$ "# (h)''!,! th! )(ti"s "* th! st)t!. )ss $!di) "**!#!d th!i''usi" "* di!#sity %hi'! )##"%i, th! #),! "* #!)' (h"i(!s ))i')&'!th! 00(h)!'s )d "thi, " syd#"$!. B'",,i, h)s #!i!d)d &!,u t" !5-)dth!-u&'i( s-h!#!/ )d i th! -#"(!ss $)y #!it)'is! "u# d!$"(#)(i!s.;"h N)u,ht"/ Why E!#y"!s Iit!d t" th! T!th Bi#thd)y B)sh *"# B'",,!#. TheObserver/ S!-. 13/ 200=

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    Lii, th! d!*iiti" "* Pu&'i( S-!#!

    B EIL ARIS/E 7OW CONTRIBUTER UL 0/2011The public sphere is a concept of a community gathering to share information and form opinions. The

    public sphere is no one place, though it is often associated with public forums. The concept is also related

    to the marketplace of ideas, a concept that if all ideas, good and bad, are shared, the truth will out. The

    public sphere was originally proposed by cultural theorist Jrgen Habermas in 196

    Read more: What Is a Public Sphere? | eHow.comhttp://www.ehow.com/info_!"!#$%_public&sphere.html'i())%t*H+o,#-

    The ideal public sphere is made of priate people gathered as a public to discuss the needs of society to

    the state, the ruling force. Through assembly and dialogue, the public generates opinions about the role

    of the state, either challenging or affirming the status !uo. The public then articulates its opinions to the

    state. This dialogue makes up public opinion. "ultural theorists agree that public opinion is ital for a

    legitimate democracy.

    Read more: What Is a Public Sphere? | eHow.comhttp://www.ehow.com/info_!"!#$%_public&sphere.html'i())%t*HHP

    The public sphere as it is now known was established in the 1#th century with the growth of public

    meeting places. "offeehouses, literary societies and a free press were all meeting places or outlets where

    issues of public concern could be discussed. The $nternet could be considered a modern public sphere.

    %oernments hae historically tried to censor the public sphere to control discourse. &ttempts to

    criminali'e or stifle speech are still seen today.

    Read more: What Is a Public Sphere? | eHow.comhttp://www.ehow.com/info_!"!#$%_public&sphere.html'i())%t*H012+

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    Pu&'i( S-h!#! )s d!*i!d &y Ri(h)#d N"#d6uist i ) -u&'i()ti" tit'!d Pu&'i(

    S-h!#!

    Th! 7,1lic s7+ereis . . . ) $!t)-h"#i()'t!#$ us!d t" d!s(#i&! th! i#tu)' s-)(!%h!#! -!"-'! () it!#)(t. . . . Th! W"#'d Wid! W!&/ *"# !5)$-'!/ is "t )(tu)''y )%!&G (y&!#s-)(! is "t ) s-)(!G )d s" %ith th! -u&'i( s-h!#!. Its th! i#tu)' s-)(!%h!#! th! (iti!s "* ) ("ut#y !5(h),! id!)s )d dis(uss issu!s/ i "#d!# t" #!)(h),#!!$!t )&"ut $)tt!#s "* ,!!#)' it!#!st ;u#,! 7)&!#$)s/ 1==>H 10@

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    Meetups/Events Meetup.com and Facebook Events

    Meetup.com and Facebook event invites for example. These types of social media allow you to

    plan and organize events including sending out invitations through your social network and also

    receiving RS!"s.

    Video Sharing- YouTube, Vimeo, iMemories

    Similar to photosharing. #sers upload video content to a site for sharing either privately or

    public.

    Photosharing- Flickr, Photobucket

    !hotosharing sites are where people can upload photos to share either privately with only

    selected other users or publicly. $reative $ommons licensing rights can grant permissions for

    others to use the photos by simply embedding the codes in their blogs. That is how % get most of

    the photos on my blog.

    Wikis- ikipedia

    & wiki refers to content created online as a result of multiple users working on the same content'

    but at different times and from different places. The Different Types of Social Media video

    frommy online social media workshop

    Blogs ordPress, T!pePad, Posterous, Tumblr, "lo##er as $ell as non-brandedblo##in# plat%orms

    (logs are online )ournals where the author can write *blog+ about any interest he wants. The

    blogger can also use the blog to share content picked up from other social media sites *,ouTube'

    %ssuu+ by taking advantage of the simple embed codes offered by those content hosts.

    Social bookmarking &i##, &elicious, 'eddit, (tumble)pon

    Social bookmarking applications allow users to share their favorite online content with one

    another while also creating online bookmarks that the user can refer to in the same way he

    would a bookmark created offline in his web browser. (ookmarks may also count as a vote'

    hence content with lots of votes can rise to the top of the page results in that community.

    http://socialmediaroadtrip.com/http://socialmediaroadtrip.com/http://socialmediaroadtrip.com/
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    Social networking Facebook, T$itter, *inked+n, oo#le

    Social networking sites allow users to add friends' send messages and share content. !eople on

    social networking sites group in communities of like-minded interest. %M!RT&/T0 1+ The other

    types of social media outlined here also allow for networking' though they"re typically more

    focused on content sharing. 2+ 3on"t assume your audience isn"t participating in social

    networking. The growth of Facebook for example is phenomenal. The rate at which it is growingwith men and women in their 456s even is staggering.

    *+3 +4 562I7 897+SH9R6;

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    ;=26R

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    #. W+-= +- R69+8867= *-6 S5I6S

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    4indin1s from our Euestionnaire reFealed that the students are aware of the product

    throu1h friends.

    4our out of the ten respondents indicated that the were made aware of the product

    throu1h friends who recommended it. 8eanwhile four bou1ht it out of curiosit

    whiles two indicated that the bou1ht blue s,ies out of the desire to tr new thin1s.

    *ut one interestin1 deFelopment was that the four respondents who bou1ht the

    product throu1h recommendation indicated that the first had the impression that

    the name of the fruit Guice blue s,ies reflected on the pac,a1in1 which in realit is

    not. Secondl four out of the ten respondents reFealed that the were not aware of

    *lue s,ies different flaFors until the da of fillin1 the Euestionnaire.

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    WHAT TO DO TO ENSURE THAT THE ABOVE STATED IS ACHIVED.

    H6;=I76: We intend to use: +- H;26

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    A(("#di, t" IN:OR+RAP7IC/ th! !"'uti" "* th! s"(i)' $!di) () &! t#)( &)( t"

    th! ')t! 1=>0?s %h! ("$-ut!# h"&&yists W)#d Ch#ist!s! )d R)dy Su!ss i!t!d

    th! &u''!ti &")#d syst!$ ;BBS

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    strate1ic and on&demand research for ,ewords and topics releFant to search and/or the socialweb

    5now best practices of S6+ for *lo1s ou

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    and social web PR professionals can directl impact online brand Fisibilit customeren1a1ement and acEuisition.

    ; bi1 part of how Public Relations pros can show more Falue for their efforts is to understandhow the intersection of search and social media proFides a powerful means to reach and en1a1e

    media and consumers that inspires interaction sharin1 and meanin1ful business outcomes.

    Some of the fundamentals online PRand communications practitioners should see, tounderstand in the world of Social 8edia and S6+ include:

    Consider:4aceboo, is approachin1J00 million usersand 3oo1le handles oFer%% billionEueries per month. World&wide there are oFer# billionmobile subscribers K" out of %0 in the-.S.L and eFer two das there is more information createdthan between the dawn of ciFili)ationand $00A.

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    9all it conFer1ence or consolidation but no matter how ou loo, at it mar,etin1 and publicrelations e(pertise is unifin1 to brin1 brand messa1es and influence to the new search and socialweb. Its a compellin1 thin1 for PR professionals to 1ain an understandin1 of how search andsocial media channels can improFe reach and placements. Its eFen more impressiFe to step intothe shoes of their customers customer as a mar,eter would and reall understand how news is

    discoFered consumed and shared.

    If oure a public relations professional haFe ou be1un implementin1 search and social mediaoptimi)ation into our news content strate1? How are ou educatin1 ourself and our teams onthese best practices?

    ater toda Ill be spea,in1 to a soon to 1raduate class at St.