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General communication skills and cultural differences
by Tom Priest
How can you change Your voice?
Vary The pitchTake out your
voice box
Use a megaphone Shout
How would you greet someone from another
Culture?
Wave Kick
Blink shake Fist
How would you communicate with a
deaf person?
Sign Language Shout
Turn Your face away
Be in a very noisy place
Which of these is a good way to engage with your
audience?
PowerPoint Speak very quickly
Fidget Speak In a monotone
What might cause distractions when
working?
Background noise
Listening to the teacher
Students Writing
The teacher writing
Which of these is an example of a closed
question?
How are you?Are you male or
female?
What’s your nationality?
Do you listen to black Sabbath?
Which emoticon expresses your anger?
:@
Which is a principle of communication?
Terminology
Modulating Voice Cultural differences
smileys
Which are Interpersonal skills?
Verbal Exchanges signing
Lip- readingFax
Which of these are General Attributes ?
Planning Skills
Technical knowledge
Job Related
Good working procedures
Which of these are attitudes ?
Health and safety
Verbal Exchanges Organisational
Skills
Determined
Why is eye contact essential when speaking?
It shows they are listening
It shows they are bored
It shows disrespect It shows bad manners
Why are time management skills essential in the
workplace?It shows you can
use your time effectively
They show you who’s boss
It shows you are awesome
It shows you are a rebel
Why is body language essential when speaking to
someone ?It shows you are interested in the
subject
It shows no one likes them
It shows you off to people
It shows you are not impressed
Why is it a good idea to be Independent when
working?It shows you can work on your own
without being asked
It shows you need a large of group of
people to get your work done
It shows you’re not organised
It shows you’re lazy
Why is it a good idea to be tolerant of people or
things?It shows you have
patience It shows you have
anger issues
It shows you are impatient
It shows you hate someone or something
Why is it a good idea to be dependable?
It shows people can rely on you
It shows people can rely on you
It shows people can rely on you
It shows people
Why is it a good idea to have leadership skills?
It shows you can work well with
others
It shows can’t be trusted
It shows you dislike others
It shows you are a bad person
Why is it a good idea to be a good problem solver ?
It shows people you can tackle a
problem when it occurs
It shows people you are lazy
It shows you’re not clever
It shows you are a bad worker
Why is it a good idea to be confident?
It shows people you are sure of yourself
It shows you don’t know what you’re
talking about
It shows people you are unsure of
yourself
It shows that you don’t know what to
say in certain situations
Why is good spelling and grammar a good idea ?
It shows people you are not stupid
It shows people you are illiterate
It shows people you that you don’t have basic writing
skills
It shows that people can’t make
sense of your writing
