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POWERED BY TYLER TECHNOLOGIES eFileTexas Status JCIT January 23, 2015

POWERED BY TYLER TECHNOLOGIES eFileTexas Status JCIT January 23, 2015

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POWERED BY TYLER TECHNOLOGIES

eFileTexas Status

JCITJanuary 23, 2015

2 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Transaction Volume in 2014

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec0

50000

100000

150000

200000

250000

300000

350000

0

10000

20000

30000

40000

50000

60000

70000

80000

90000

100000

211,711219,785

238,204251,851251,690

255,421

302,944296,584

311,920

333,597

264,073

286,587

Env

elop

es S

ubm

itted

Per

Mon

th (

Tho

usan

ds)

Reg

iste

red

Use

rs (

Tho

usan

ds)

Users

Summary

• Over 90k user accounts created to-date

• ~44k user accounts created in 2014

• Received 3,223,657 envelopes

• Received 4,230,421 filings

• 5,060,794 documents containing 27,547,438 pages accepted by clerks

• State filing portal accounted for 69.12% of transactions in 2014; remaining 30.88% stemmed from commercial EFSP submissions

46,151

90,107

30.88%

69.12%

3 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

2014 Year In Review

Summary

• 93.42% of filing volume was received during normal business hours (8am – 5pm)

• Statewide, 85.76% of filings were processed in under 24 hours

• Average Return for Correction rate was 9.68%

Additional information can be found in the appendix of this

presentation

4 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Summary:• 39 mandatory counties live• All offices impacted by

1/1/2015 mandate live on or before 12/4/2014

Filings accepted in:

• 110 Counties• Supreme Court• Court of Criminal Appeals• All Civil Appellate Courts• E-Filing available to 93% of the

population in Texas

Dallam

Sherm

an

Hansfo

rd

Och

iltree

Lipsc

omb

Hartley

Oldham

Deaf Smith

Moo

re

Hutch

inson

Rober

ts

Hemph

ill

Potte

r

Carso

n

Gra

y

Whe

eler

Randa

ll

Armst

rong

Donley

Collings-worth

Parm

er

Lam

bHale

Floyd

Mot

ley

Cottle

Har

dem

an

Bailey

Castro

Swisher

Brisco

e

Hall

Dicken

s

Crosb

y

Lubb

ock

Hockle

y

Cochr

an

Foard

Wilb

arge

r

Wic

hita

KingKno

xBay

lor

Arche

r

Youn

g

Throc

k-

mor

ton

Haske

ll

Stone

wall

Kent

Gar

zaLy

nnTe

rry

Yoak

um

Gaines

Dawso

n

Borde

n

Scurry

Fisher

Jone

s

Shack

el-

ford Ste

phen

s

Palo P

into

Jack

Wise

Parke

r

Cla

y

Mon

tagu

e

Coo

ke

Dento

n

Collin

Gra

yson

Fan

nin

Lam

ar

Red

Riv

er

Bowie

Cass

Marion

Harrison

Mor

risTitu

s

Fra

nklin

Delta

Hopkin

s

Hun

t

Rains

Wood

Camp

Upshu

rGregg

Panola

Rus

k

Tarra

nt

Dallas

Rock-

wall

Kaufm

an

Van

Zandt

Henderson

Ellis Smith Cherokee

AndersonNavarroHillJo

hnso

n

Hood

Somer-vell

Shelby

Sabine

Newton

Orange

Jefferson

Chambers

Galveston

Brazoria

Matagorda

Calhoun

Aransas

Nueces

Kleberg

San Patricio

Ken

edy

Willacy

Cameron

Hidalgo

Starr

Zap

ata

Jim

Hog

g

Bro

oks

Duv

al

Webb La S

alle

McM

ulle

n

BeeDimmit

FrioZavala

Mav

eric

k

Kinney

Uvalde

Med

ina

Jim

Wel

lsLi

ve O

ak

Goliad

Vic

toria

Jackson

Wharton

DeWitt

Karne

sWils

on

Atascosa

Bexar

Refug

io

Val Verde

Edwar

dsReal

Terrell

Sutton Kimble

Bandera

KerrKendall

Comal

Guadalupe

Hays

Brewster

Presidio

PecosJeff Davis

Reeves

Cul

bers

on

Hud

spet

h

El P

aso

Cro

cket

t

Schleicher

Men

ard

Andrews

Mar

tin

Howar

d

Mitc

hell

Nolan

Irion

Tom

Gre

en

Reaga

n

UptonCra

ne

Ward Glas

scoc

k

Midl

and

Ector

Wink

lerLoving

Sterlin

gCok

e

Runne

ls

Taylo

r

Callah

an

Eastla

ndEarthComanche

Colem

an

Brown

Conch

o

McCull

och

SanSaba

Lampasas

Mills

Hamilton

Burne

t

Llano

Mas

on

Bla

nco

Gille

spie

Williamson

Travis

Milam

Lee

Bastrop

Caldwell

Gon

zalesLavaca

Colorado

Austin

Washington

Burleson

Fayette

Waller

Brazos

Gri

mes

MadisonRobertson

Leon

Housto

n

Trini

tyPolkTyler Jasper

San

Aug

ust

ine

Angelina

SanJacinto

Walker

Montgomery

Libe

rty

Hardin

HarrisFort Bend

Bosque

CoryellMcLennan

Bell

Falls

Childr

ess

Freestone

Limestone

Nacogdoches

TX E-Filing: Today

Legend

500,000 +

100,000 to 199,999Cou

nty

Count

y

200,000 to 499,999Cou

nty

50,000 to 99,999Cou

nty

20,000 to 49,999Cou

nty

< 20,000Cou

nty

Dallam

Sherm

an

Hansfo

rd

Och

iltree

Lipsc

omb

Hartley

Oldham

Deaf Smith

Moo

re

Hutch

inson

Rober

ts

Hemph

ill

Potte

r

Carso

n

Gra

y

Whe

eler

Randa

ll

Armst

rong

Donley

Collings-worth

Parm

er

Lam

bHale

Floyd

Mot

ley

Cottle

Har

dem

an

Bailey

Castro

Swisher

Brisco

e

Hall

Dicken

s

Crosb

y

Lubb

ock

Hockle

y

Cochr

an

Foard

Wilb

arge

r

Wic

hita

KingKno

xBay

lor

Arche

r

Youn

g

Throc

k-

mor

ton

Haske

ll

Stone

wall

Kent

Gar

zaLy

nnTe

rry

Yoak

um

Gaines

Dawso

n

Borde

n

Scurry

Fisher

Jone

s

Shack

el-

ford Ste

phen

s

Palo P

into

Jack

Wise

Parke

r

Cla

y

Mon

tagu

e

Coo

ke

Dento

n

Collin

Gra

yson

Fan

nin

Lam

ar

Red

Riv

er

Bowie

Cass

Marion

Harrison

Mor

risTitu

s

Fra

nklin

Delta

Hopkin

s

Hun

t

Rains

Wood

Camp

Upshu

rGregg

Panola

Rus

k

Tarra

nt

Dallas

Rock-

wall

Kaufm

an

Van

Zandt

Henderson

Ellis Smith Cherokee

AndersonNavarroHillJo

hnso

n

Hood

Somer-vell

Shelby

Sabine

Newton

Orange

Jefferson

Chambers

Galveston

Brazoria

Matagorda

Calhoun

Aransas

Nueces

Kleberg

San Patricio

Ken

edy

Willacy

Cameron

Hidalgo

Starr

Zap

ata

Jim

Hog

g

Bro

oks

Duv

al

Webb La S

alle

McM

ulle

n

BeeDimmit

FrioZavala

Mav

eric

k

Kinney

Uvalde

Med

ina

Jim

Wel

lsLi

ve O

ak

Goliad

Vic

toria

Jackson

Wharton

DeWitt

Karne

sWils

on

Atascosa

Bexar

Refug

io

Val Verde

Edwar

dsReal

Terrell

Sutton Kimble

Bandera

KerrKendall

Comal

Guadalupe

Hays

Brewster

Presidio

PecosJeff Davis

Reeves

Cul

bers

on

Hud

spet

h

El P

aso

Cro

cket

t

Schleicher

Men

ard

Andrews

Mar

tin

Howar

d

Mitc

hell

Nolan

Irion

Tom

Gre

en

Reaga

n

UptonCra

ne

Ward Glas

scoc

k

Midl

and

Ector

Wink

lerLoving

Sterlin

gCok

e

Runne

ls

Taylo

r

Callah

an

Eastla

ndEarthComanche

Colem

an

Brown

Conch

o

McCull

och

SanSaba

Lampasas

Mills

Hamilton

Burne

t

Llano

Mas

on

Bla

nco

Gille

spie

Williamson

Travis

Milam

Lee

Bastrop

Caldwell

Gon

zalesLavaca

Colorado

Austin

Washington

Burleson

Fayette

Waller

Brazos

Gri

mes

MadisonRobertson

Leon

Housto

n

Trini

tyPolkTyler Jasper

San

Aug

ust

ine

Angelina

SanJacinto

Walker

Montgomery

Libe

rty

Hardin

HarrisFort Bend

Bosque

CoryellMcLennan

Bell

Falls

Childr

ess

Freestone

Limestone

Nacogdoches

5 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

2014 Implementation Plan – Phase 3

Counties Moved out of Phase 3

• Anderson• Atascosa• Austin CC

• Bee CC• Hunt DC• Kendall

Counties Moved into Phase 3

• Fisher• Jim Wells

• Nolan• Hockley

6 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

2015 Implementation Plan – Phase 4

Phase 4 – July 1, 2015Mandate County Office

1-Jul-15Anderson CC/DC

Bowie CCHunt DC

Phase 4 – July 1, 2015Mandate County Office

1-Jan-2016

Atascosa CC/DCAustin CCBee CC

Caldwell CC/DCCalhoun CC/DCColorado CC/DC

Cooke CC/DCDeWitt CCErath CC/DCGray CC/DC

Grimes CC/DCHopkins CC/DCHouston CC/DCJones CC/DC

Kendall CC/DCKleberg CC/DCMilam CC/DC

San Jacinto CC/DCShelby CC/DCTitus CC/DC

Upshur CC/DCUvalde CC/DC

Val Verde CC/DCWashington CC/DC

Wharton CC/DCWillacy CC/DCWilson CCWood CC

Phase 4 – July 1, 2015Mandate County Office

1-Jul-2016

Andrews CC/DCArmstrong CC/DC

Baylor CC/DCBailey CC/DCBlanco CC/DCBorden CC/DCBosque CC/DC

Brewster CC/DCBriscoe CC/DC

Burleson CC/DCCallahan CC/DC

Camp CC/DCCarson CC/DC

Cochran CC/DCCoke CC/DC

Coleman CC/DCComanche CC/DC

Phase 4 – July 1, 2015Mandate County Office

1-Jul-2016

(Cont.)

Crane CC/DCFrio CC/DC

Gaines CC/DCGarza CC/DCHaskell CC/DC

Hemphill CC/DCKent CC/DCLeon CC/DC

McCulloch CC/DCMills CC/DC

Montague CC/DCRains CC/DC

Reeves CC/DCShackelford CC/DCStonewall CC/DC

Throckmorton CC/DCWard CC/DC

Summary• Consists of 65 total engagements

• 58 counties “new” to e-filing• Will complete all counties with 7/1/15

and 1/1/16 mandatory dates

7 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Project Plan Overview

Jul2014

Sep Nov Mar MayJan2015

Begin Phase 57/1/2015

Begin Phase 41/1/2015

Begin Phase 37/1/2014

Complete Phase 44/30/201510/31/2014

Complete Phase 3

Phase 3 Summary

• 45 counties in plan for Phase 3:• 1 county mand. Jan 2015• 13 counties mand. Jul

2015• 20 counties mand. Jan

2016• 11 counties mand. Jul

2016

Phase 4 Summary

• 65 counties in plan for Phase 4:• 3 counties mand. Jul

2015• 28 counties mand. Jan

2016• 34 counties mand. Jul

2016

Jul2016

Complete Phase 66/30/2016

144 County-wide Engagements Over Next 1.5

Years

Remaining Phases

• 2 Phases• 86 counties to be

implemented in 12 months

• Criminal Implementations

Jul

Tech Std. v1.4 Release

10/14/2014

Tech Std. v2.0 Release

~3/31/2014

8 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Summary:

• 108 counties currently using v1.4

• Only 1 county currently using v1.0

• Remaining offices to transition:

• Harris DC• Tarrant DC• Collin County (all)

• Harris County District Clerk to move directly to v1.4

Legend

Using Technology Standards v1.0

Using Custom Configuration

Count

y

Count

y

Using Technology Standards v1.4

Count

y

Technology StandardsDallam

Sherm

an

Hansfo

rd

Och

iltree

Lipsc

omb

Hartley

Oldham

Deaf Smith

Moo

re

Hutch

inson

Rober

ts

Hemph

ill

Potte

r

Carso

n

Gra

y

Whe

eler

Randa

ll

Armst

rong

Donley

Collings-worth

Parm

er

Lam

bHale

Floyd

Mot

ley

Cottle

Har

dem

an

Bailey

Castro

Swisher

Brisco

e

Hall

Dicken

s

Crosb

y

Lubb

ock

Hockle

y

Cochr

an

Foard

Wilb

arge

r

Wic

hita

KingKno

xBay

lor

Arche

r

Youn

g

Throc

k-

mor

ton

Haske

ll

Stone

wall

Kent

Gar

zaLy

nnTe

rry

Yoak

um

Gaines

Dawso

n

Borde

n

Scurry

Fisher

Jone

s

Shack

el-

ford Ste

phen

s

Palo P

into

Jack

Wise

Parke

r

Cla

y

Mon

tagu

e

Coo

ke

Dento

n

Collin

Gra

yson

Fan

nin

Lam

ar

Red

Riv

er

Bowie

Cass

Marion

Harrison

Mor

risTitu

s

Fra

nklin

Delta

Hopkin

s

Hun

t

Rains

Wood

Camp

Upshu

rGregg

Panola

Rus

k

Tarra

nt

Dallas

Rock-

wall

Kaufm

an

Van

Zandt

Henderson

Ellis Smith Cherokee

AndersonNavarroHillJo

hnso

n

Hood

Somer-vell

Shelby

Sabine

Newton

Orange

Jefferson

Chambers

Galveston

Brazoria

Matagorda

Calhoun

Aransas

Nueces

Kleberg

San Patricio

Ken

edy

Willacy

Cameron

Hidalgo

Starr

Zap

ata

Jim

Hog

g

Bro

oks

Duv

al

Webb La S

alle

McM

ulle

n

BeeDimmit

FrioZavala

Mav

eric

k

Kinney

Uvalde

Med

ina

Jim

Wel

lsLi

ve O

ak

Goliad

Vic

toria

Jackson

Wharton

DeWitt

Karne

sWils

on

Atascosa

Bexar

Refug

io

Val Verde

Edwar

dsReal

Terrell

Sutton Kimble

Bandera

KerrKendall

Comal

Guadalupe

Hays

Brewster

Presidio

PecosJeff Davis

Reeves

Cul

bers

on

Hud

spet

h

El P

aso

Cro

cket

t

Schleicher

Men

ard

Andrews

Mar

tin

Howar

d

Mitc

hell

Nolan

Irion

Tom

Gre

en

Reaga

n

UptonCra

ne

Ward Glas

scoc

k

Midl

and

Ector

Wink

lerLoving

Sterlin

gCok

e

Runne

ls

Taylo

r

Callah

an

Eastla

ndEarthComanche

Colem

an

Brown

Conch

o

McCull

och

SanSaba

Lampasas

Mills

Hamilton

Burne

t

Llano

Mas

on

Bla

nco

Gille

spie

Williamson

Travis

Milam

Lee

Bastrop

Caldwell

Gon

zalesLavaca

Colorado

Austin

Washington

Burleson

Fayette

Waller

Brazos

Gri

mes

MadisonRobertson

Leon

Housto

n

Trini

tyPolkTyler Jasper

San

Aug

ust

ine

Angelina

SanJacinto

Walker

Montgomery

Libe

rty

Hardin

HarrisFort Bend

Bosque

CoryellMcLennan

Bell

Falls

Childr

ess

Freestone

Limestone

Nacogdoches

9 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Next Steps: Now through March

1. Continue partnering with CMS vendors to implement Phase 4 customers

2. Develop strategy for implementing v2.0 of the JCIT Technology Standards

3. Continue working with Phase 5 counties on establishing their Merchant IDs

10 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Questions

POWERED BY TYLER TECHNOLOGIES

Appendix

12 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Daily Filing Volume Trend in 2014

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

0.08%0.51%

2.74%

6.64%

9.57%

10.89%

8.94%

8.47%

11.17%

13.22% 13.29%

8.16%

3.06%

1.14%

0.58% 0.18%

Average Daily Filings

Summary

• 93.42% of filing volume received during normal business hours (8am – 5pm)

• Significant spikes between 9am-11am and 1pm-3pm

• ~10% more filings in the afternoon than morning

13 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Clerk Response Rates in 2014

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

Responses in Under 24 Hours

Phase 1 Phase 2 Phase 3

Summary

• Statewide, 85.76% of filings are processed in under 24 hours

• Marginal difference between integrated and non-integrated

• Phase 1• 53 counties• Avg: 85.17% under 24

hours

• Phase 2• 33 counties• Avg: 92.93% under 24

hours

• Phase 3• 45 counties• Avg: 81.73% under 24

hours

*Chart does not include Supreme Court and Appellate Courts

Average

14 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Return for Correction Trends

Jul '13

Aug '13

Sep '13

Oct '13

Nov '13

Dec '13

Jan '14

Feb '14

Mar '14

Apr '14

May '14

Jun '14Jul '1

4

Aug '14

Sep '14

Oct '14

Nov '14

Dec '14

0

50,000

100,000

150,000

200,000

250,000

300,000

350,000

400,000

450,000

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

43%

30%

23%

26%

21%

15%

15%

12%10%9% 9% 9% 9% 9%

10%9% 9%

8%

Filing Volume Return for Correction Percentage

Fili

ng

s

Summary• Early adopters of e-Filing

have an opportunity to solidify business processes and become acclimated ahead of mandate

• Counties naturally improve return rates over time

Phase 1 Counties

Phase 2 Counties

Phase 3 Counties

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

16.00%

18.00%

8.97%

10.80%

15.20%

8.58%9.84%

15.68%

8.05%9.60%

14.60%

Return for Correction %

Oct

Oct

Oct

Nov

Nov

Nov

Dec

Dec

Dec

15 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Manual Download One-Way Two-Way0

20

40

60

80

100

120

140

160

1427

51

6

57

49

56

14

4

114

27

144

Court of Appeals Court of Criminal Appeals Supreme Court JP Court

Probate Court District Court County Court

Co

urt

sCMS Integration Analysis

Summary

• 60% of offices live on eFileTexas are integrated w/ their Case Management Systems (171 out of 268)

• Integration progress being made with CMS vendors:

• 2 CMS vendors have established One-Way integration

• 2 CMS vendors have established Two-Way integration

• 3 CMS vendors completing Two-Way integration

16 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

eFileTexas Rollout Progression

Jan '13

Jul '13

Jan '14

Jul '14

Jan '15

Jul '15

Jan '16

Jul '16

0

50

100

150

200

250

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

10 2239

62

118

254

4352

71

106

96

144

86

40

79%

87%

93%

65%

82%

90%

Mandatory Permissive Not Live

Population E-Filings

Cou

ntie

sSummary

• 93% of Texas population has access to eFileTexas today

• 110 of 254 counties utilize eFileTexas (43%)

Challenge• Large number of smaller

populated counties remaining• Small filing volume (<

10%)• Less urgency to go-live

17 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Status of EFSPs

• Summary• Potential New EFSP

• Journal Technologies

• Minimal Activity• Texas Low Cost eFile

• 14 Dormant• Removed from this list

EFSP Type Status EstimateCourt File America EFSP Certified 100%EasyServe EFSP Certified 100%eLawServices EFSP Certified 100%File&ServeXpress EFSP Certified 100%FileTime EFSP Certified 100%GreenFiling EFSP Certified 100%iDocket EFSP Certified 100%Intresys (TurboCourt) EFSP Certified 100%Journal Technologies EFSP New 0%Linebarger GOVT Certified 100%McCreary GOVT Certified 100%MyFileRunner EFSP Certified 100%OneLegal EFSP Certified 100%PCPUPA EFSP Licensed EasyServe 100%Perdue GOVT Certified 100%ProDoc EFSP Certified 100%US Legal Pro EFSP Certified 100%

18 Powered by Ty le r Technolog ies | www.eFileTexas.gov | © eFileTexas.gov 2013

Status of CMS Vendors

• Summary• Sungard

• Recent activity toward development

• LGS• Continues testing

• KiCorp• Integration to Lubbock

County disabled while Lubbock County finishes transition to JCIT Technology Standards v1.4

Vendor Type Tech Status EstimateAlda Vendor Minimal 0%Bexar Court SFTP Enhancing 100%Bexar Court Web Unknown 15%eDoc Vendor SFTP Complete 100%Hamer Vendor Dormant 0%Harris DC Court Web Complete 100%Hill Country/BriteStar Vendor Per Vendor 90%iDocket Vendor SFTP Complete 100%ImageSoft (Travis CC) Vendor Web Starting 1%Infosol Vendor Dormant 0%Intech Vendor Dormant 0%Jefferson County Court Web Complete 100%KellPro Vendor Dormant 0%KiCorp Vendor Web Testing 95%LGS Vendor Web Testing 95%NetData Vendor Web Complete 100%New Dawn/Sense Corp Vendor Dormant 0%New World Vendor Dormant 0%OCA/COA Court SFTP Complete 100%RealVision Vendor Dormant 0%Sungard Vendor Web Active 10%Tarrant DC Court Web Complete 100%Travis Court SFTP Complete 100%