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Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance Committee 12 July 2012

Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

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Page 1: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Policies, Procedures, Ethics, and Competency

Timothy F. Peterson, CFA, CAIA, CIPMPartner, Ashland Partners & CompanyNCREIF Performance Committee12 July 2012

Page 2: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Disclaimer

The views expressed herein are those of Mr. Peterson and do not necessarily reflect the views of Ashland Partners & Company LLP, its Partners, or other employees of the Company.

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Page 3: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Opening Thoughts

Policies and Procedures: A way of documenting Ethics and Competency

Ethics and competency are two sides of the same coin:

Ethical intent requires competent execution,

and vice-versa.

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Page 4: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Sources

“The Speed of Trust,” Stephen M.R. Covey (Free Press)

“Investment Policy – How to win the Loser’s Game,” Charles D. Ellis (Irwin)

“Standards or Practice Handbook,” CFA Institute

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Page 5: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Overview

Discussing policy in general, not just GIPS P&P How did we get here? Policy vs. Procedure GIPS: What’s Required & How Much Detail Tips on Construction Example Valuation Policy Conclusion

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Page 6: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

http://www.gallup.com/poll/1654/Honesty-Ethics-Professions.aspx

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Bad Company

Page 7: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Ethical Standards Throughout the Years

Ethics Today:o What happened to acting as a fiduciary, exercising

reasonable care and acting in good faith for the benefit of one’s clients, placing their interests above one’s own?

o We relinquish judgment in favor of checklists, sign-offs, waivers, and disclaimers. These things prevent lawsuits.

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Page 8: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

The Speed of Trust

“The problem in organizations, however, is that many ‘ethics’ solutions focus on compliance. The compliance definition of ‘ethics’ is not one of integrity or integratedness; it is a watered-down, devalued definition that essentially means ‘follow the rules.’ Ethics training, therefore, is often focused exclusively on Sarbanes-Oxley and other regulatory and rules-based legislation—and not on clarifying values and fostering integrity to those values and to enduring principles.“As a result, companies have huge, complex policy manuals.”

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Page 9: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

The Speed of Trust

“Rules cannot take the place of character.”—Alan Greenspan

Former Chairman, US Federal Reserve

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Page 10: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Policy vs. Procedure

Policy reflects the ethical intent of the firm.

Policy is:

Broad – covers a variety of general circumstances

Anticipatory – covers circumstances the manager does not routinely face

Solution oriented – gives guidance as to how to address anticipated and unanticipated circumstances

Stable – does not react to circumstances but precedes them

Page 11: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Policy vs. Procedure

Procedure reflects the competent executionof Policy.

Procedure is:

Specific – covers the firm’s routine circumstances

Current – lists what a firm does today to implement its policy

Oversight oriented – gives guidance as to whocan address unanticipated circumstances

Adaptive – may change as the firm’s personnel, structure, products, and resources change

Page 12: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

GIPS: What Areas Require P&P?

FundamentalsScopeDefinitions (Firm, Discretion, Composite)

Composite Membership & ConstructionPortfolio RecordkeepingValuation & AccountingCalculation MethodologyDisclosurePresentation & Reporting

plus

Page 13: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

GIPS: What Areas Require P&P?

All universal guidance statements:

AlternativesError CorrectionFeesSupplemental Information

plus

Page 14: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

GIPS: What Areas Require P&P?

Any applicable conditional guidance statement:

PortabilityCarve-OutsSignificant Cash FlowsWrap FeesCountry-Specific TaxationEuro Conversion

plus

Any applicable Q&A specific to your circumstance

(Too many to list)

Page 15: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

How Much Detail?

Ellis, Investment Policy: Why Policy Matters

“All too often, investment policy is both vague and implicit, left to be ‘resolved’ only in haste, when unusually distressing market conditions are putting the pressure on and when it is all too easy to make the wrong decision at the wrong time for the wrong reasons.”

Page 16: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

How Much Detail?

Ellis, Investment Policy: The Purpose of Policy

“Is the policy carefully designed to meet the real needs and objectives of your firm?“Is the policy written so clearly that a competent stranger could understand it?

A competent stranger is someone that is familiar with the subject matter but not with the specifics of your firm or the document itself.

Page 17: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Tips on Construction

Format – Flexible!

CFA Standards of Practice Handbook:1. Standard (Policy)2. Guidance (Explanations)3. Procedures for Compliance (Implementation)4. Applications (Examples)

Page 18: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Format – (continued)

1. Policy - What2. Guidance - Why3. Procedures - How4. Examples

Tips on Construction

Page 19: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Scope

“XYZ strives to adhere to the Global Investment Performance Standards (GIPS), as well as updates, reports, guidance statements, interpretations, or clarification published by the CFA Institute and GIPS Executive Committee. Such standards apply to XYZ, whether specifically mentioned in this document or not.”

Tips on Construction

Page 20: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Definitions

“For the purpose of complying with GIPS, XYZ defines itself as all assets covered by and corresponding to investment management contracts and agreements in which either XYZ Asset Management Co., Ltd. (XYZ Japan), XYZ Asset Management Singapore Limited (XYZ SG), XYZ Asset Management Hong Kong Limited (XYZ HK), XYZ Asset Management U.K. Ltd. (XYZ UK) or XYZ Islamic Asset Management Sdn Bhd (XYZ IAM) is identified as the investment manager, or an advisor.”

Tips on Construction

Page 21: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Incorporation by Reference

“XYZ’s strives to prepare compliant presentations that adhere to the requirements listed in Section 5.A. –Presentation and Reporting -- Requirements of the GIPS Standards.”

“XYZ’s valuation procedures may be found in the document entitled ‘XYZ Valuation Policies and Procedures’.”

Tips on Construction

Page 22: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Clarify intent in Policy…

“XYZ strives to prepare compliant presentations which contain all of the required disclosures specified in 4.A Disclosure – Requirements of the GIPS Standards.”

But take a hard line in Procedure…

“XYZ shall use the most recent GIPS Required Disclosure Checklist (Appendix D) when preparing and disseminating compliant presentations.”

Tips on Construction

Page 23: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Be aware of and judiciously use keywords:

strives to: ethical intentshall/must: you will do this and be held accountablemay/would (be necessary): if circumstances dictate, this is requiredshould: if circumstances dictate, this is recommended

Tips on Construction

Page 24: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Example Valuation Policy

XYZ shall:1. Value portfolios in accordance with the definition of fair value,

the GIPS Valuation Principles, pertinent principles regarding appraisals of fair market value by independent valuation service providers, and local laws and regulations.

2. Value investments using objective, observable, unadjusted quoted market prices for identical investments in active markets on the measurement date, if available.

3. Disclose the use of subjective unobservable inputs for valuing portfolio investments if the portfolio investments valued using subjective unobservable inputs are material to the composite.

4. Disclose if the composite’s valuation hierarchy materially differs from the recommended hierarchy in the GIPS Valuation Principles

Page 25: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Example Valuation Procedures

A firm’s valuation procedures may change over time, and be subject to the resources of the firm or circumstances of the investment. Examples of valuation procedures that must be documented are: Direct citation of the recommended GIPS hierarchy or

description of an alternative process. Data load instructions for pricing files, including use of sources

(i.e. Reuters, IDC), frequency, and quality control process. Circumstances relating to and frequency of use of external third

parties to value investments. Description of each valuation technique used to value an asset,

and the circumstances under which it can be used.

Page 26: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

One last time…

“In fact, there is ultimately a limit to how much regulation can do. In the final analysis, you could write all the rules you want, but there has to be a philosophy of ethical behavior that comes from human beings operating in a professional way.”

—William H. Donaldson, CFAFormer Chairman of the US SEC

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Page 27: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Concluding Thoughts

Need policies and procedures Comprehensive

o but manage the detail Words matter Change is good Review annually

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Page 28: Policies, Procedures, Ethics, and Competency...Policies, Procedures, Ethics, and Competency Timothy F. Peterson, CFA, CAIA, CIPM Partner, Ashland Partners & Company NCREIF Performance

Contact / Questions

Timothy F. Peterson, CFA, CAIA, CIPMPARTNER

ASHLAND PARTNERS & COMPANY LLP

Jacksonville, Oregon, USA

Jersey City Boston Shanghai Tokyo Seoul

[email protected]

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