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Commercial in confidence Piccadilly User Experience Testing 3G/4G/WiFi

Piccadilly User Experience Testing - awtg.co.ukawtg.co.uk/app/uploads/2014/10/Piccadilly_User_Experience_Tests_V1...Piccadilly User Experience Testing ... •an Android master tablet

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Piccadilly User Experience Testing

3G/4G/WiFi

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Overview and Background

Test Equipment

Test Overview

Test Methodology

Test Results

Outline

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Overview and Background

This document describes the user experience testing conducted in Piccadilly Circus by AWTG on 19th

October 2013. The aim of the exercise was to measure the performance of 3G and 4G within WiFi

network’s boundary and evaluating handover from 4G/3G to WiFi and vice versa. It should be noted

that tests were conducted under heavy rain. Table below shows overview of the tests:

Test

Connectivity

Smartphone 1 Smartphone 2 Smartphone 3 Smartphone 4 Smartphone 5

WiFi Only 3G Only 4G Only Roaming 3G/WiFi Roaming 4G/3G/2G/WiFi

User Connectivity Test X X X

Indoor Static Test

Outdoor Static Test

Outdoor Walk Test

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Test Equipment: SwissQual QualiPoc Freerider

QualiPoc Freerider II consists of: • an Android master tablet • up to 6 Android slave Smartphones (5 Smartphones used for

the QoE measurement tests mentioned in this document) • GPS device.

AWTG has selected the SwissQual QualiPoc Freerider tool to carry out the tests in the area to capture user experience. MNO SIM cards installed in Samsung Galaxy SIII handsets have been used for these tests.

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Test Overview

User Connectivity Tests

• Handover from 4G To WiFi

• Handover from 3G To WiFi

• Measuring latency and web browsing throughput

Synchronized 4G, 3G and WiFi tests in outdoor Static locations

• FTP UL/DL on 4G, 3G and WiFi

• Web browsing measurement on 4G, 3G and WiFi

• Latency measurement (RTT) on 4G, 3G and WiFi

• Online streaming measurement (Youtube) on 4G, 3G and WiFi

Outdoor Walk Test

• Running a test package (consisting FTP UL/DL, Web Browsing, Latency and Youtube Streaming) every 3 minutes while

engineer walks through the root in WiFi coverage.

• The route is selected in a way that network performance is measured inside and outside the WiFi coverage area. Please

refer to slide8 to view the test rout.

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Test Methodology - User Connectivity

The following User Connectivity Test procedure have been followed by AWTG engineers:

• Enable WiFi on two smartphones configured with 3G and 4-G

Sims (while on the WiFi network edge with no WiFi coverage) and

start Web Browsing.

• Move from a point in 3G/4G coverage to another location within

WiFi coverage.

• Latency (ping) tests were running while conducting the above

steps.

Start and end points of the route

Walk Route

WiFi coverage boundary

The aim of this test is to measure the following:

• The effect of handover from 4G to WiFi when user enters WiFi zone

• The effect of handover from 3G to WiFi when user enters WiFi zone

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Test Methodology - Outdoor Walk Test

4G/3G-WiFi walk tests have been conducted on a route within the WiFi network coverage area. One engineer

walked through the route carrying SwissQual Freerider tool which consisted of five Smartphones running the

following test package every 3 minutes.

• Latency/Ping (maximum test duration of 10 sec)

• Web Browsing (maximum test duration of 30sec)

• FTP DL (maximum test duration of 30sec)

• FTP UL (maximum test duration of 30sec)

• YouTube Streaming (maximum test duration of 1min)

Latency Web Browsing FTP DL FTP UL YouTube Streaming

10s 30 s 30s 30s 60s

180s 20s

wait

Test Cycle

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Test Methodology - Outdoor Walk Test Route

4G/3G-WiFi walk tests have been conducted on a route

within the WiFi network coverage area. One engineer

walked through the route carrying SwissQual Freerider tool

which consisted of five Smartphones running the test

package every three minutes.

The walk test route which engineers followed is shown on

the map. The route is selected in a way that 3G and 4G

network performance is measured inside and outside the

WiFi coverage area.

Walk Route

WiFi AP

WiFi Network Boundary

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Test Methodology - Static Tests

4G/3G-WiFi measurement static tests have been conducted in 2 fixed outdoor locations.

The tests ran on all 5 Smartphones and the following user experience measurements have been collected:

• Latency/ping (test duration of 10 sec)

• FTP DL (test duration of 30sec)

• FTP UL (test duration of 30sec)

• Web Browsing (test duration of 30sec)

• YouTube Streaming (test duration of 1min)

3 cycles have been conducted at each location in order to achieve a certain confidence level for the investigated KPIs.

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Test Results - User Connectivity S3 - Roaming 3G/WiFi

This section shows the handover between 3G and WiFi. The graphs below show the user was switched to WiFi when entering the WiFi boundary which resulted in lower RTT and higher web browsing throughput.

WiFi Boundary WiFi Boundary WiFi Boundary

Technology Heat-map Latency Heat-map HTTP Throughput Heat-map

Technology WiFi

3G

The user connectivity test results above show the UE connected to WiFi from 3G when entering the WiFi

coverage. Furthermore the latency value improved when the UE connected to WiFi.

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Test Results - User Connectivity S5 - Roaming 4G/WiFi

This section shows the handover between 4G and WiFi networks. The graphs below show the user was switched to WiFi when entering the WiFi boundary which resulted in lower RTT and higher web browsing throughput.

Technology Heat-map Latency Heat-map HTTP Throughput Heat-map

Technology WiFi

LTE

WiFi Boundary WiFi Boundary WiFi Boundary

The user connectivity test results above show the UE connected to WiFi from 4G when entering the WiFi

coverage. However the effect on the latency test values was minor.

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Test Results - Walk Tests 3G RSCP

WiFi Network Boundary

Average RSCP = -71.87 dBm

Minimum RSCP = -99.7 dBm

Maximum RSCP = -48.7 dBm

Standard Deviation = 6.66

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Test Results - Walk Tests 4G RSRP

WiFi Network Boundary

Average RSRP = -93.058 dBm

Minimum RSRP = -176.9 dBm

Maximum RSRP = -62.2 dBm

Standard Deviation = 11.29

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Test Results - Walk Tests WiFi Signal Strength

WiFi AP WiFi Network Boundary

Average RSCP = -65.85 dBm

Minimum RSCP = -200 dBm

Maximum RSCP = -38 dBm

Standard Deviation = 27.84

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Test Results - Walk Tests Technology Heat-maps

Roaming 3G/2G/WiFi

WiFi Boundary

S5-Roaming 4G/3G/2G/WiFi

WiFi Boundary

This slide shows the technology which the two roaming handsets were connected during the walk test. The graphs below show the user was on WiFi majority of the time in the WiFi boundary.

Technology

WiFi

2G

3G

4G

Technology

WiFi 3G

Technology

WiFi

3G

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Walk Test – Youtube Time to Load Comparison

WiFi 3G

4G/3G/WiFi

4G

3G/WiFi

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Walk Test - HTTP Time to Load the Webpage Comparison

WiFi 3G

4G/3G/WiFi

4G

3G/WiFi

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Walk Test - HTTP Throughput Comparison

WiFi 3G

4G/3G/WiFi

4G

3G/WiFi

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Walk Test - FTP Download Comparison

WiFi 3G

4G/3G/WiFi

4G

3G/WiFi

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Walk Test - FTP Upload Comparison

WiFi 3G

4G/3G/WiFi

4G

3G/WiFi

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Test Results - Static Location 1 Static Location 1

Test Location WiFi AP

Date Time Longitude Latidute

19/10/2013 17:15 51.51 -0.134631

Tests were conducted outside Piccadilly Circus station, 4 metres from WiFi AP 1 hop away from Root AP. This needs to be taken into account that this test have been conducted during busy hours on Saturday .

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Test Results – Static Location 2 Static Location 2

Test Location WiFi AP

Date Time Longitude Latidute

19/10/2013 18:15 51.512 -0.13284

Tests were conducted in Shaftesbury Avenue, 7 metres from a Fibre Root WiFi AP. This needs to be taken into account that this test have been conducted during busy hours on Saturday.

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The following measurements on WiFi, 3G and 4G have been conducted in 2 fixed outdoor locations.

• FTP Download

• FTP upload

• Web Performance (www.bbc.co.uk)

• HTTP Throughput

• Time to Load the webpage

• Latency (Ping from handsets to FTP Server)

• Video Streaming (YouTube streaming)

Summary Results Outdoor Static Tests

FTP Tests

Operation Technology Avg Throughput [Mbps]

FTP (DL)

WiFi 15.66

3G 1.25

4G 4.06

FTP (UL)

WiFi 21.14

3G 0.1

4G 11.06

HTTP

Host Technology Avg Throughput [Kbps] Average Time to Load (s)

http://www.bbc.co.uk

WiFi 554.77 1.66

3G 399.64 4.29

4G 384.11 3.64

Latency

Technology Avg RTT [ms]

WiFi 108.7

3G 332.96

4G 109.46

YouTube Streaming

Technology Avg Time to Start Play (s)

WiFi 1

3G 6.09

4G 1.99

The Average static test results show better WiFi performance for FTP-DL/UL, Latency, YouTube Streaming and

HTTP web browsing.

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Summary Results Outdoor Static Tests

The Average static test results show better WiFi performance for FTP-DL/UL, Latency, YouTube Streaming and

HTTP web browsing.

The following Pie Charts show the average of the tests conducted in 2 fixed outdoor locations WiFi, 3G and 4G,.

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Measurements have been conducted on five handsets:

• Smartphone1 : locked to WiFi

• Smartphone2 : locked to 3G

• Smartphone3 : locked to 4G

• Smartphone4 : Roaming 3G/WiFi

• Smartphone5 : Roaming 4G/3G/2G/WiFi

Please note that in the majority of the tests, 2 to 3 handsets were conducting simultaneous

tests on WiFi, one handset on 3G and one handset was on 4G. The average results of the walk

test per handset are shown in the tables.

Summary Results Outdoor Walk Tests

FTP Tests

Operation Technology Avg Throughput [Mbps]

FTP (DL)

3G (S2) 0.33

4G (S3) 6.85

WiFi (S1) 6.03

3G/WiFi (S4) 2.73

4G/3G/WiFi (S5) 6.45

FTP (UL)

3G (S2) 0.55

4G (S3) 4.63

WiFi (S1) 8.8

3G/WiFi (S4) 3.71

4G/3G/WiFi (S5) 6.61

HTTP

Host Technology Avg Throughput [Kbps] Average Time to Load (s)

http://www.bbc.co.uk

3G (S2) 415.08 4.75

4G (S3) 256.78 3.53

WiFi (S1) 518.2 2.3

3G/WiFi (S4) 401.02 4.28

4G/3G/WiFi (S5) 379.21 5.22

Latency

Technology Avg RTT [ms]

3G (S2) 347.77

4G (S3) 96.94

WiFi (S1) 85.75

3G/WiFi (S4) 203.45

4G/3G/WiFi (S5) 152.53

Youtube Streaming

Technology Avg Time to Start Play (s)

3G (S2) 4.92

4G (S3) 1.41

WiFi (S1) 2.39

3G/WiFi (S4) 2.46

4G/3G/WiFi (S5) 2.35

The average walk test results show better WiFi Performance for FTP DL/UL, Latency and HTTP Web browsing,

nevertheless the UE connected to 4G had lowest time to load YouTube video.

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Summary Results Outdoor Walk Tests

The following Pie Charts show the average of the tests conducted while walking through the rout.

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