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Business Process Management Systems [ Συστ ήματα Διαχείρισης Επιχειρησιακών Διαδικασιών] Lecture 3, 4, 5, 6 : Business Process Analysis – Process Modeling Univ. of the Aegean Financial and Management Engineering Dpt. Petros KAVASSALIS. What you will learn in this course. - PowerPoint PPT Presentation

Text of Petros KAVASSALIS

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1Business Process Management Systems[ ]Lecture 3, 4, 5, 6: Business Process Analysis Process ModelingUniv. of the Aegean Financial and Management Engineering DptPetros KAVASSALIS


2What you will learn in this courseA set of fundamental concepts for understanding Business Process Management (BPM)Business Process AnalysisBusiness Process DesignBest practices and techniques for modeling business processesStrategies for orchestrating IT systems and human activity by using Business Process Management SystemsXMLWeb ServicesE-FormsFamiliarization with practical use of BPN in:e-businesse-government 2.0Interoperability through enterprise architecture design


3Who am I?PhD in Economics and Management (Univ. Paris Dauphine & Ecole polytechnique)

Research experienceEcole polytechnique, ParisMIT Center of Technology Policy and Industrial Development, MIT CTPID (MIT Internet Telecommunications Convergence Consortium)

Current positionsUniv. of the Aegean (FME): Assoc. ProfessorRACTI: Director of ATLANTIS Group3

4Communication toolse-mail: pkavassalis@atlantis-group.grCourse web site: see FME web site


5Students evaluationClass Participation (20%)+Assignments (20%)+Final Exam (60%)

5Business Process Analysis: What is it?Business process analysis (BPA) is the analysis of various business operations classified into processes (i.e. series of related tasks), where observation revolves around the specific ways in which these processes happen along a life cycle from beginning to endIs a disciplined approach for introducing and managing change to organizationsIs an approach that helps improve the performance of business activitiesPlease find examples of process by visiting local businessesPrepare a presentation with the material you have collectedMake designs

66Business Process Analysis: rulesObjective: process de-compositionCriteriaTask homogeneitySpatial frontiers (re-group tasks related to the same place, i.e. a cashier's office or an organizations divisionInteraction with third systems (see next slide)Re-usable sub-processes / activitiesEnd / start eventsTwo versionsAs-isTo-be

77People Tasks: an important part of the orchestrated ensemblePetros KAVASSALIS 8

8Process Modeling: processes and sub-processesSeparate groups of related tasks (sub-processes) from stand-alone tasks


9Ok, but who starts the process? Petros KAVASSALIS 10

10The process has started but it should wait somewherePetros KAVASSALIS 11

11 After waiting for a while, it goes further and ends another process startsPetros KAVASSALIS 12

12[parenthesis: time issues]Start Timer EventA process can start with specified interval as defined by the timerStart on a specific dayStart after X daysIntermediate Timer EventThe process will wait for a specified time period before continuingWait until a specific dateWait for a specified durationPetros KAVASSALIS 13

13Intermediate Message EventPetros KAVASSALIS 14

14Gateway-ing! [please read and apply: B for any k