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Business Process Management Systems [ Συστ ήματα Διαχείρισης Επιχειρησιακών Διαδικασιών] Lecture 3, 4, 5, 6 : Business Process Analysis – Process Modeling Univ. of the Aegean Financial and Management Engineering Dpt. Petros KAVASSALIS. What you will learn in this course. - PowerPoint PPT Presentation
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Business Process Management Systems[Συστήματα Διαχείρισης Επιχειρησιακών Διαδικασιών]
Lecture 3, 4, 5, 6: Business Process Analysis – Process Modeling
Univ. of the Aegean Financial and Management Engineering Dpt
Petros KAVASSALIS<[email protected]>
What you will learn in this course
A set of fundamental concepts for understanding Business Process Management (BPM) Business Process Analysis Business Process Design
Best practices and techniques for modeling business processes Strategies for orchestrating IT systems and human activity by using
Business Process Management Systems XML Web Services E-Forms
Familiarization with practical use of BPN in: e-business e-government 2.0 Interoperability through enterprise architecture design
Who am I?
PhD in Economics and Management (Univ. Paris Dauphine & Ecole polytechnique)
Research experience Ecole polytechnique, Paris MIT Center of Technology Policy and Industrial Development, MIT
CTPID (MIT Internet Telecommunications Convergence Consortium)
Current positions Univ. of the Aegean (FME): Assoc. Professor RACTI: Director of ATLANTIS Group
Students evaluation
Class Participation (20%)
+ Assignments (20%)
+ Final Exam (60%)
Business Process Analysis: What is it?
Business process analysis (BPA) is the analysis of various business operations classified into processes (i.e. series of related tasks), where observation revolves around the specific ways in which these processes happen along a life cycle from beginning to end… Is a disciplined approach for introducing and managing change to
organizations Is an approach that helps improve the performance of business
activities Please find examples of process by visiting local businesses
Prepare a presentation with the material you have collected Make designs
Business Process Analysis: rules
Objective: process de-composition Criteria
o Task homogeneityo Spatial frontiers (re-group tasks related to the same place, i.e. a cashier's
office or an organization’s divisiono Interaction with third systems (see next slide)o Re-usable sub-processes / activitieso End / start events
Two versions As-is To-be
People Tasks: an important part of the orchestrated ensemble
Petros KAVASSALIS <[email protected]> 8
Process Modeling: processes and sub-processes
Separate groups of related tasks (sub-processes) from stand-alone tasks
Petros KAVASSALIS <[email protected]> 9
… After waiting for a while, it goes further and ends… another process starts
Petros KAVASSALIS <[email protected]> 12
[parenthesis: time issues]
Start Timer Event A process can start with specified
interval as defined by the timero Start on a specific dayo Start after X days
Intermediate Timer Event The process will wait for a specified
time period before continuingo Wait until a specific dateo Wait for a specified duration
Petros KAVASSALIS <[email protected]> 13
Gateway-ing! [please read and apply: B for any k<a, C for any a<k<b, terminate for any k>b, k: string]
Petros KAVASSALIS <[email protected]> 15
