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  • CCPS annual review 2009/10


    I N S C O T L A N D

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    CCPS annual review 2009/10


    CCPS annual review 2009/10

    cases even merger. CCPS will be there to provide invaluable information and help as we negotiate this difficult territory.

    We can also be confident that CCPS will make sure our voice is heard as the regulation of care undergoes further reform, with the establishment of a new scrutiny body, Social Care and Social Work Improvement Scotland (SCSWIS). CCPS has worked hard during the year to amend and improve the legislation that created this new body: more details of our work in this area appear later in this review.

    As we face an uncertain future, we need to be mindful that the third sector has already made considerable progress in recent years towards greater efficiency, not least by taking some very difficult decisions in respect of our highly valued workforce. Throughout all this, we have retained our focus on quality, better outcomes for people and for communities, and value for money. We believe the third sector is now in the forefront of care and support in all these respects.

    We are well aware that there can be no special pleading for our sector as cuts begin to bite: the standard of our work and our capacity to be responsive and innovative will be our best guarantee for the future. CCPS will work hard to ensure that message gets through.

    Nigel Henderson CCPS Convener and Chief Executive of Penumbra

    Welcome to the CCPS Annual Review Welcome also to our new, updated name and identity: CCPS - Coalition of care and support providers in Scotland.

    Our membership has grown in recent years to encompass third sector agencies providing high quality support in the areas of youth and criminal justice, addictions, homelessness, children’s services and family support, as well as those with a focus on our original area of interest, adult community care. Our new identity reflects the range and breadth of our membership more appropriately, whilst retaining a clear emphasis on what we all have in common.

    As even tougher times approach, it is vital that CCPS is able to gather accurate and up-to-date intelligence on the impact of funding constraints on providers’ ability to offer support to individuals and communities. During the past year, the team has developed a new tool to enable us to do just that: modelled on the CBI’s quarterly business return, the CCPS Provider Optimism Survey will give us a clearer picture of how the sector is faring over time as cuts begin to bite, providing solid evidence to take to decision makers. I urge all CCPS members to do what they can to participate in this vital work.

    Although there is a great deal of concern about the impact of public spending cuts, there are also high levels of creativity in response. During the year, many local authorities began to pilot approaches to personalisation, offering greater choice and more control for individuals over their support, including the introduction of Resource Allocation Systems (RAS), individual budgets and self-directed support. CCPS and its members are keen to adapt to – and in some instances to lead – this developing agenda. At the same time, we will ensure that the third sector’s voice is heard if these new ways of working become dominated by the need to cut costs rather than to improve outcomes.

    We are in truth now moving towards a more financially insecure period than perhaps many of us have known. There is growing pressure on us to work more collaboratively – CCPS is, of course, an expression of our desire to do just that – and many of us are looking at the potential for working in consortia, partnerships and in some

    As well as updating our identity, we have taken the opportunity to articulate more concisely what CCPS was set up to do: to champion quality care and support in Scotland’s third sector; to challenge barriers to the sector’s ability to provide quality services; to prepare providers for future challenges and opportunities; and to support them to negotiate and influence the complex environment in which they operate.

    This Annual Review sets out the key elements of the past year’s work in relation to each of these four areas, as well as providing a flavour of our future programmes.

    There has certainly been plenty to do. Funding pressures have continued to bear down heavily on third sector providers during the year, as many local authorities sought to reduce spending by re-tendering large volumes of third sector services. Yet there is a significant (and growing) body of Care Commission evidence demonstrating

    that in key areas of care and support the third sector attains the highest proportion of ‘very good’ and ‘excellent’ quality gradings compared to providers in both public and private sectors. The fact that we are generally able to do this at a lower overall cost than in-house provision is a strong argument for the third sector as the Best Value option for councils.

    Later in this report, there is more detail about the important work done by CCPS in bringing a more quality-oriented perspective to procurement, culminating in the production of new Scottish Government guidance. The combination of this guidance, intense parliamentary scrutiny and the halting of a particularly contentious tender by a large city council appears to have had a powerful effect on the volume of tendering activity throughout Scotland. This has been a very welcome development for CCPS and its members – and for the hundreds of people for whom the re-tendering of highly valued support has caused significant levels of anxiety and distress.

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    CCPS annual review 2009/10


    CCPS annual review 2009/10

    CCPS – Coalition of care and support providers in Scotland CCPS mission CCPS exists to identify, represent, promote and safeguard the interests of third sector and not-for- profit social care and support providers in Scotland, so that they can maximise the impact they have on meeting social need.

    CCPS aims to:

    Champion quality care and support provided by the third sector

    Challenge policy and practice that inhibits or undermines the sector’s ability to provide quality care and support

    Support providers to understand, negotiate and influence the complex policy and practice environment in which they operate

    Prepare providers for future challenges and opportunities

    CCPS: Championing quality care and support in the third sector Third sector organisations in the 21st century make a pivotal contribution to high quality care and support services in Scotland.

    More than a third of all care and support services registered with the Care Commission are now provided by the third sector. High proportions of these services are rated as 5 (very good) or 6 (excellent) by the commission’s gradings scheme, outperforming their counterparts in the public and private sectors across a range of key services:

    “In housing support services, the voluntary sector has the highest concentration of high performing services. We see a similar pattern for care homes for adults and care at home services.”

    (Making the Grade, Care Commission, 2010)

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    CCPS annual review 2009/10


    CCPS annual review 2009/10

    All 5 or 6 grades

    Care Service Sector No. % of total graded services

    Housing support Local authority 23 12.6

    Private 14 9.9

    Voluntary 172 30.2

    Care homes for adults Local authority 4 8.5

    Private 8 6.8

    Voluntary 49 16.9

    Care homes for older people Local authority 9 5.2

    Private 37 6.0

    Voluntary 16 13.7

    Care at home Local authority 6 6.8

    Private 18 11.5

    Voluntary 107 33.8

    Making the Grade, Care Commission, 2010

    The above table, based on Care Commission inspections for 2008/09, shows the proportion of services in the voluntary sector receiving good or very good grades, compared to private and local authority services of the same type.

    Achieving excellence The quality of care and support provided by CCPS members has been recognised in a variety of ways during the year.

    CCPS members came first in more than half of the categories for the Care Accolades in 2010, including the award for overall winner. The Accolades are awarded by the Scottish Social Services Council (SSSC) for excellence in social care and social work practice. CCPS members won five out of eight award categories, with Barnardo’s Scotland taking the overall crown for its innovative youth employment partnership with Scottish and Southern Energy. Thistle Foundation, CrossReach, Quarriers and Aberlour Child Care Trust each came first in the category awards for investment in the workforce, team of the year, use of technology and involving the community (respectively), whilst Hansel Alliance was a key partner in the ‘personalisation into practice’ category won by North Ayrshire Council. In addition, CCPS members Turning Point Scotland, Alzheimer Scotland, Action for Children and Enable Scotland were all short-listed for awards.

    CCPS members were also successful in a number of other award schemes during the year, including: • The Mungo Foundation’s Campus asylum

    seekers’ project was awarded the Herald Society Service Provider of the Year Award for people aged 24 and under.

    • SAMH was successful in