32
Together we can get your home SOLD for top dollar! OUR PERSONALIZED MARKETING STRATEGY TO SELL YOUR HOME

Papineau Partners Marketing Presentation

Embed Size (px)

DESCRIPTION

A personalized strategy for marketing and selling homes.

Citation preview

Page 1: Papineau Partners Marketing Presentation

Together we can get your home SOLD for top dollar!

OUR PERSONALIZEDMARKETING STRATEGY

TO SELL YOUR HOME

Page 2: Papineau Partners Marketing Presentation

1.My Objectives Today2.What to Expect From Me After This

Meeting (CMA)

SUMMARY of our meeting

Page 3: Papineau Partners Marketing Presentation

Our Objectives Today

First of all, we want to thank you for choosing us to sell your home. The entire process is a big life change, and we appreciate the opportunity to work with you in this exciting endeavor.

Today we will be going over all that you can expect to happen in the days to come. From each step weʼll be taking, to your part in the home selling process, to the extensive marketing we will be executing for your home, today will give you a clear overview of all that will take place.

Please feel free to ask any questions, no matter how small, so that you feel confident in the process. Your unique needs and priorities are important to us. Donʼt hesitate to voice any concerns or provide us with any feedback, as we are dedicated to providing you with the best service possible. Itʼs also good to voice any concerns you may have in order for us to better understand your needs and top priorities for your home sale. This meeting will be a great jumping off point and we are looking forward to getting started!

Page 4: Papineau Partners Marketing Presentation

What To Expect From us After This Meeting (CMA)Fair Market Value Has Been Defined As...The highest price estimated in terms of real money which the property will bring when exposed for sale in the open market by a willing seller, allowing time to find a willing buyer, neither buyer or seller acting under compulsion, both having full knowledge of all the uses and purposes to which the property is adapted and for which is capable of being used.

This market value definition presupposes perfect knowledge on the part of the buyer and seller. Since this perfect world rarely exists, our estimate of price is generally indicated by a range.

In evaluating your property, we will use many of the tools that a professional appraiser utilizes: comparable sales, competitive listings in escrow, square footage, location, amenities, general condition and highest and best use of the property. We will also consider the effect of any existing financing on the property.

You can expect a full Comparative Market Analysis from us, complete with data that is researched from the reliable information currently available from the local Association of Realtors, local real estate firms, and title companies. It will not reflect every property of comparable value for sale now, but will represent a good cross section of the competitive real estate inventory and recent sales.

Please note that while none of the properties will be exactly like yours, they do provide a good reference source in the comparative market analysis.

The estimated value or price point we will give you for your property does not mean that the sale of the property could not occur at a higher price. The price you ultimately receive, of course, will depend on your motivation, the motivation of the buyer, and the market conditions at the time offers are received.

Once we have tested the market at the price we agree on, we will make periodic reviews to ensure we remain competitive.

A well prepared CMA can help you to find a fair market value for your property and to decide the

proper listing price for your home.

Page 5: Papineau Partners Marketing Presentation

WHAT TO EXPECT when you list your property1.Listing Contract and Sellerʼs Disclosure

Executed2.Lock Box Installed3.Sign Installed4.Photography Scheduled

Page 6: Papineau Partners Marketing Presentation

What To Expect When You List Your Property

Listing your property is the step which places all other parts of the selling process in motion. Your property is finally on the market and the anticipation of how it will be received makes it an exciting time. We have included a list of the next steps that will take place so you can know what to expect.

Listing Contract and Sellerʼs Disclosure ExecutedWe will sign and enter into our agreed upon contract; both receiving copies for our records. You will fill out the Sellerʼs Disclosure form which will be given to the buyers after an offer is accepted.

Lock Box InstalledWith your permission, we will be installing a lock box to your home. This secured lock can only be accessed by our team of agents with permission. If you are currently living in your home, you will always be notified prior to anyone accessing the lock box. Lockbox hours can be restricted to meet your schedule and preferences.

Sign InstalledWe will also install the marketing sign in your front yard, or the most prominent place of visibility which will draw attention to your home.

Photography ScheduledWe will discuss a date that is most convenient for you in order to photograph your home for marketing purposes.

Marketing Will BeginAfter the above steps have been executed, we will begin our various marketing endeavors to thoroughly promote your home.

Page 7: Papineau Partners Marketing Presentation

OUR MARKETINGstrategy1.Internet Marketing2.Print Marketing3.Other Marketing4.Agent Marketing

Page 8: Papineau Partners Marketing Presentation

Our Marketing StrategyReaching as many buyers as possible is the number one goal of our Marketing Strategy.To reach this goal, we have done extensive research to find the best possible avenues of marketing your home.

To better illustrate the basis of our strategy, weʼve included the hard numbers below. Our marketing resources are consistent with this research, and your home will be found by the largest pool of buyers just waiting for their dream home to become available.

Getting your home optimum visibility to buyers on the internet and other agents is our prime focus.

According to the National Association of Realtors® Profile of Home Buyers, buyers used a variety of resources in searching for a home as indicated in the following chart:

Source: The 2008 National Association of Realtors® Profile of Home Buyers and Sellers

Internet

Real Estate Agent

Yard Sign

Open House

Newspaper/Print

0% 22.5% 45.0% 67.5% 90.0%

47%

48%

62%

85%

87%

Page 9: Papineau Partners Marketing Presentation

Photography

Great photographs are the key to drawing in buyers with just a single glance. According to a study by Point2, a leading Real Estate website, the argument that eye catching photographs are vital is clear. After monitoring listings for a 30-day period, the results showed that the listings with 20+ photos brought in over 15 times more views and nearly 10 times the leads as those listings with a single photo.

The first impression of your home is vital to its selling potential, and we want to make sure that your home creates a lasting impression!

Agents and Photographer

As your team, we will be taking photographs of your home. This is ideal as we can set up a time for pictures at any point without having to schedule or work with an outside source. We have invested in a digital camera that will ensure high quality photos which are necessary for print and online marketing. We will set aside some time to discuss making your house “picture perfect” so that buyers can view your home as a place they can visualize themselves!

Here are a few quick tips for getting your home ready:

De-clutter. Conduct a walk-through of your home as if you were looking to buy. What are those “extra things” that can be put away out of view? Your home should look neat and tidy, and should only show items that enhance a room, not distract from it.

De-personalize. This may seem extreme, but we want buyers to see themselves living in the home. Having family pictures on the refrigerator and night stands, or having other personal items in room could put up a barrier that can easily be avoided.

Clean. Even if it is a light cleaning, show your home as the attractive place that it is! Vacuuming or dusting directly before the photography session will keep your home looking fresh and move in ready!

We will discuss and schedule a time to photograph your home. Once weʼve set the date, write it here for easy reference: Date: ________________ Time: __________________

Page 10: Papineau Partners Marketing Presentation

Internet Marketing

HomesofAndover.com:The Papineau Partners website is a consumers source for all things Andover area including property listings, community information and area events.

Our website is marketed

consistently throughout all we do and is well known in

the community.

Page 11: Papineau Partners Marketing Presentation

Single Property Website:The Papineau Partners will give your home the individual attention it deserves. The single property website will feature your home and your home only, making it easier for the consumer to stay focused on your property. Along with the single property website your home will receive a custom website address using your homes address, for example: 123SmithSt.com, for even additional ease in locating the website!

Having a custom website just for your

home helps consumers stay focused on your

home only!

Internet Marketing

Page 12: Papineau Partners Marketing Presentation

VisualTour.com:A custom tour of your property will be created using multiple photos of your home and alluring descriptions of each room which will entice the consumers.

Properties with visual tours are much more likely to be viewed by

a consumer!

Internet Marketing

Page 13: Papineau Partners Marketing Presentation

REALTOR.com:Your property will be featured on REALTOR.com to include Additional Photos, Descriptive Ad Copy and Scrolling Text. This is an upgraded

REALTOR.com feature that we subscribe to that helps ensure your home maximum exposure.

#1 website to be visited by potential

home buyers to search for properties!

Internet Marketing

Page 14: Papineau Partners Marketing Presentation

Zillow.com:Zillow.com is an online real estate service dedicated to helping you get an edge in the market by providing you

with valuable tools and information. Buyers search the site frequently during their online home search, so itʼs important that your home is represented there. 70% of user on Zillow are actively buying a home!

The Papineau Partners are part of the “Premiere Agent

Program” which gives them a significantly better response than other agents on Zillow. Better and multiple photos, showcased ads, updated

descriptions and improvement values.

Internet Marketing

Page 15: Papineau Partners Marketing Presentation

Flyers

We will create an eye-catching flyer to place in your home for prospective buyers and weʼll also send it out in email format to prospects in our personal database. This informative flyer will include full color photos of your home, along with general information, special features, highlights, and a floor plan. This is an effective way for buyers to have your home at the forefront of their mind and also allows them to use this as a reference point as they are most likely looking into many homes.

Postcards

We will send out a custom postcard notifying people in your area that your home has been put on the market. This is a great way to “announce” to your neighbors what is going on with your home and also allows them to pass the information along to anyone they know who may be interested.

JUST LISTED161 Lake Street, Wilmington, MA$369,999 | Bedrooms: 3 | Bathrooms: 2.5www.161LakeSt.com

Abbott Village22 Periwinkle Way, North Andover, MA$799,900 | Bedrooms: 5 | Bathrooms: 3.5www.22PeriwinkleWay.com

Walk to Town!108 Lowell Street , Methuen, MA$399,900 |Bedrooms:3 | Bathrooms:2www.HomesofAndover.com

Contact the Papineau Partners for more information on any of these listings or to !nd

out how we can help YOU sell your home!

Great Value!1520 Forest Street, North Andover, MA$649,900 | Bedrooms: 4 | Bathrooms: 2.5www.1520ForestSt.com

Under Contract112 East Street, Methuen, MAwww.HomesofAndover.com

Under Contract49 Wild Rose Dr, Andover, MAwww.49WildRoseDr.com

MARKET UPDATE

www.HomesofAndover.com

CALL 978-815-6622 TODAY!Or Email [email protected]

FROM PAPINEAU PARTNERS

Gretchen Papineau - ABR, GRI, CRSVice PresidentCell: 978-815-6622 [email protected]

Coldwell Banker305 N. Main StreetAndover, MA 01810

Expect an Exceptional ExperienceYour Andover Market Watch

©2009 Coldwell Banker Real Estate LLC. Coldwell Banker is a registered trademark licensed to Coldwell Banker Real Estate LLC. An Equal Opportunity Employer. Equal Housing Opportunity. Owned and operated by NRT, LLC.. If your home is currently listed with another agent, please disregard.

www.HomesofAndover.com

If your goal is to sell your home in or around the Andover area, call us at 978.815.6622

If you know of anyone who is looking to Buy or Sell in or around the Andover area, call us at 978.815.6622

Who said there are no buyers?We have buyers in the Merrimack Valley who want to buy now.

Newspaper Ads

Newspaper ads are also highly effective. We will place your home in the following newspapers: Boston Globe, Andover Townsman, North Andover Citizen, Lowell Sun, Eagle Tribune and Tri-Town. Transcript Even for those just browsing through, the ad of your home will be eye catching and helpful in boosting interest.

Internet Marketing

Page 16: Papineau Partners Marketing Presentation

Other Marketing

Open House

The open house is essential to the selling process, as it allows agents and prospective buyers to view your home in a comfortable setting. We will draw attention to the highlights and special features your home has to offer. This is also a great opportunity for other agents to view the home and recommend within their network of buyers.

For Sale Signage

Our tasteful yard signs will draw positive attention to the property. The Coldwell Banker logo evokes a sense of quality and assurance that your home is being represented with excellence.

Page 17: Papineau Partners Marketing Presentation

Multiple Listing Service (MLS)"

The MLS is a listing service for all real estate agents. Each area has a local MLS which allows agents in the area to stay up to date on all the listings that are for sale. The criteria of your property is thoroughly entered into the system, and any agents with potential buyers for your home will promptly alert them.

Broker Open House

The Broker Open House is an exciting time to show your home. We will invite agents and brokers from the area to come tour your home. This allows them to get a feel for the property, learn the features, and get excited about the home. A Brokers Open will create a stir about your home, and result in more showings.

We will host a Broker Open House at your home as soon as it hits the market. These open houses are done on Tuesdays or Thursdays (depending on your town) and will be a great way to kick off the sale of your home.

Internet Marketing

Page 18: Papineau Partners Marketing Presentation

THE HOMEselling process1.Home Selling Process2.Home Sale Worksheet3.Listing Agreement4.Sellerʼs Disclosure Form5.When an Offer is Made6.Blank Copy of an Offer to Purchase7.Blank Copy of a Sales Contract

Page 19: Papineau Partners Marketing Presentation

Home Selling Process

We provide outstanding service to our clients in the sale of their home.

The graph below outlines the exciting yet intricate process of selling your home. We understand that you will have many questions along the way, but this information will be helpful throughout the transaction. Our ultimate goal is to provide you with the most informative and professional service available. Remember, we are just a phone call away when you have a question or concern.

CMA Listing Agreement

Property Disclosure

Promotion Internet Contacts Brochures Showings

Offer Written Negotiated

Contract Earnest Money

Appraisal

Title Search

Settlement

Possession

Initial Meeting

Page 20: Papineau Partners Marketing Presentation

Home Sale Worksheet

Real Estate Commission"The percentage of an agentʼs commission can vary. Much of the time, it is factored into the sellerʼs final terms of the sale.

Closing CostsIn a buyers market it can become an attractive incentive for the sellers to cover the closing costs. This is an option we can discuss further when it comes to pricing your home and negotiating with buyers. Closing costs for your home will vary depending on where you live. A fair estimate is that these costs will be approximately 2-3% of the value of the home.

There are many variables that contribute to the overall closing costs. The lender will give a “Good Faith Estimate” of the closing costs based on costs one might incur when buying or refinancing and does not include all closing costs that may come into play. Some of the additional costs include: brokerʼs commissions, discount points, origination fees, attorney's fees, taxes, title insurance premiums, escrow agent fees, and charges for obtaining appraisals, inspections and surveys.

These costs are broken down into two categories: recurring and non-recurring. Recurring tasks are those such as property taxes and home ownerʼs insurance that will continue throughout the course of owning the home. Non-recurring are the closing costs that are only paid at the time of closing. Again, this will be discussed more in-depth as there are many variables and options for covering closing costs.

Listing AgreementThe listing agreement is the contract in which you (the seller) and we (the real estate team) will enter. This contract will include all terms, the teamʼs marketing, and all other variables.

Sellerʼs Disclosure FormSellers are required to supply a Sellerʼs Disclosure Form to the buyers. This document states any known issues pertaining to the house, as well as any renovations made during their ownership. Although the sellerʼs disclosure will include information about the electric system, water/sewer, roof, etc., it will not take the place of an inspection by a licensed inspector. Buyers can request the disclosure form prior to making an offer.

Page 21: Papineau Partners Marketing Presentation

What To Expect When an Offer Is Made

When an offer is made, you can rest assured that we will be with you every step of the way.

Presenting the Offer

Receiving an offer is an exciting time! As soon as a written offer has been made, we will immediately be in contact with you. We will discuss the offer and the next step in the process.

Three Options to Consider

At the point of receiving the offer, you have three available options.

1. Accept: Once you have accepted the presented offer, we will communicate with the buyer and your home is SOLD!

2. Counter Offer: If you are not comfortable with the price and conditions proposed, counter offer with terms that are acceptable to you.

3. Reject: You are free to completely reject the offer. At this point, we will continue on with our efforts. As your team, we will provide you with as much help and information to make the best possible choice. Ultimately the decision is yours, and we support your wishes.

Delivery of the Contract

Both you and the buyer will receive the finalized contract from your respective agents.

Buyerʼs Financing

The contract may state that the buyer has a specified amount of time in order to secure financing for the home. If this is the case, it is the buyerʼs sole responsibility to substantiate a loan commitment during that time which involves many pieces falling into place.

To grant a loan, the lender goes through the following process:

-­‐ Examines the buyerʼs employment records, credit history, etc… to confirm the buyer is capable of making the monthly loan payment.

-­‐ Ensures the value of the home is great enough to back up the safety of their loan.

-­‐ The lender will assign an appraiser to visit your home and to confirm the homesʼ value.

-­‐ Upon review of the above information, the mortgage loan underwriter will approve the loan if everything is satisfactory.

-­‐ Following approval, the property title will be searched and the title insurance will be ordered. If necessary, an updated survey of the property may be ordered.

The sales process has many variables, one of which is the

buyerʼs financing. It is important to be aware of what is happening

on the buyerʼs side as it can greatly affect this process.

Page 22: Papineau Partners Marketing Presentation

The remainder of the process:-­‐ The settlement time and place will be chosen, and we will do

everything to ensure a smooth and efficient closing.

-­‐ The buyer may request a physical inspection of the home prior to closing. Oftentimes, buyers will hire a property inspector at their expense to do a complete home inspection.

-­‐ The sale will be finalized at the time of closing when all documents are signed and funds are disbursed.

-­‐ At closing, or at the time of possession, the buyer will be given keys to the home.

Our Commitment to You-­‐ We will be with you each step of the way as we realize our job is not done until the

transaction is complete.

-­‐ We will keep you informed throughout the process and update you whenever significant developments occur.

-­‐ We will work diligently and efficiently with all parties involved to provide an outstanding level of service and assure you a positive home-selling experience.

What To Expect When an Offer Is Made (Cont.)

Remember that when you

receive an offer, you are in

charge. You have complete

freedom to handle the

contract as you choose, and we will be there to

assist you.

Page 23: Papineau Partners Marketing Presentation

Offer to Purchase

Page 24: Papineau Partners Marketing Presentation

Sales Contract

Page 25: Papineau Partners Marketing Presentation

INFORMATIONto provide us when we list1.Documents (i.e.: Property Survey, Mortgage

Note, etc.)2.For Condo/Townhome Only (by-laws, etc.)3.Home Feature Sheet4.Contact Information and Showing Preferences5.Utility Worksheet

Page 26: Papineau Partners Marketing Presentation

Documents

DOCUMENTS Evidence of Title (title policy, abstract, etc.) Property survey Most recent property tax bill Mortgage instrument Mortgage note Lenderʼs name, address, phone, contact

person, mortgage account number, and present balance

If there are other loans/mortgages against the property, supply same information as above

If property is held in trust, provide name of trustee, trust account number and contact information

Your attorneyʼs name, address and phone number

House keys Garage opener transmitters Alarm code

OTHER REQUIREMENTS For a legal transaction Sales contract Sellerʼs disclosures

FOR CONDO/TOWNHOME Association Declaration of By-Laws Association Certificate of Insurance Association Current Budget

CONTACT INFORMATION WE WILL NEED Spouse work number, cell & email address Neighborʼs name and phone # Utility bills (electric, gas, water) Brochures/information about your property Attractive, exterior photos of home in other

seasons Your thoughts on special features of your

home or community Personal property which may be included in

the sale – whatever you feel might have special marketing value to the average buyer

FOR CONDOMINIUM OR TOWNHOUSE Association Certificate of Insurance Association Current Budget

With all the paper work involved in selling your home, we decided to compile a succinct list of documents and other general information we will need from you. Use this as a checklist to keep everything organized, and to have all necessary information ready to go.

Page 27: Papineau Partners Marketing Presentation

Home Feature SheetExteriorType of Exterior: ______________Color of Exterior: ______________Back Deck: ____________________Front Porch: ___________________Garage Type: _________________Pool: __________________________Pond: ________________________

FoyerDimensions: __________________Flooring: ____________________Special Door: _________________Special Windows: _____________Lighting Type: ________________Ceiling Type: _________________Sky Lights: ___________________Crown Molding: ________________Wall Colors: __________________Other Features: _________________

KitchenDimensions: _________________Flooring: _____________________Breakfast Bar: _______________Center Island: ________________Ice Maker: ____________________Warming Drawer: ______________Sitting Desk: __________________Type of Appliances: ____________Type Cabinets: ________________Type of Counter Tops: __________Type of Lighting: ______________Butler Pantry: ________________Pantry (regular): ______________Ceiling Type: _________________Sky Lights: ___________________Crown Molding: ______________Wall Colors: __________________Type of Access to the deck: _____Door features: _______________Other Features: ______________

Kitchen Eating AreaDimensions: _________________Flooring: ____________________Type of Lighting: ______________Ceiling Type: _________________Sky Lights: __________________Crown Molding: ______________Wall Colors: _________________Type of Access to the deck: _____Other Features: ______________

Formal Dining RoomDimensions: _________________Flooring: ____________________Type of Lighting: ______________Ceiling Type: ________________Cathedral Ceilings: ___________Sky Lights: __________________Crown Molding: ______________Wall Colors: _________________Other Features: ______________Fireplace Gas: _______________Fireplace Electric: ____________Type Fireplace Surround: ______

Family RoomDimensions: _________________Flooring: ____________________Type of Lighting: ______________Ceiling Type: ________________Cathedral Ceilings: ___________Sky Lights: __________________Crown Molding: ______________Wall Colors: _________________Other Features: ______________Fireplace Gas: _______________Fireplace Electric: ____________Type Fireplace Surround: ______

Great RoomDimensions: _________________Flooring: ____________________Type of Lighting: ______________Ceiling Type: ________________Cathedral Ceilings: ___________Sky Lights: __________________Crown Molding: ______________Wall Colors: _________________Other Features: ______________Fireplace Gas: _______________Fireplace Electric: ____________Type Fireplace Surround: ______

Media RoomDimensions: _________________Flooring: ____________________Type of Lighting: ______________Crown Molding: ______________Wall Colors: _________________Other Features: ______________

DenDimensions: _________________Flooring: ____________________Type of Lighting: ______________Crown Molding: ______________Wall Colors: _________________Other Features: ______________

Master BedroomDimensions: _________________Flooring: ____________________Type of Lighting: ______________Crown Molding: ______________Wall Colors: _________________Closet Features: _____________Other Features: ______________

Master BathroomDimensions: _________________Flooring: ____________________Type of Lighting: ______________Wall Colors: _________________Ceiling Type: ________________Sky Lights: __________________ Closet features: ______________Tub Type: ___________________Shower Type: ________________Separate Toilet Area: __________

Laundry RoomDimensions: _________________Flooring: _____________________Type of Lighting: ______________Type of Counter: ______________Type of Cabinetry: ____________Utility Sink: __________________Closet: _______________________Other Features: ______________

Finished Lower LevelDimensions: _________________Flooring: ____________________Type of Lighting: ______________Crown Molding: ______________Wall Colors: _________________Bar (dry or wet): _____________Other Features: ______________

Page 28: Papineau Partners Marketing Presentation

Contact Information and Showing Instructions

Other Questions:

When is garbage day? _________________________________________________Has the well water been tested?__________________________________________Have you ever had the house tested for Radon?_____________________________Have there been any additions or improvements to the property?________________When? Were permits taken out at the town hall?_____________________________Do you have an A-2 survey?_____________________________________________Are there children in the neighborhood?____________________________________Have you ever had water in the basement?_________________________________Do you know of any easements or encroachments or right of ways?______________When is the most convenient closing date?_________________________________

Property Address:_____________________________________________________Sellerʼs Name:________________________________________________________Sellerʼs Address:______________________________________________________

Sellerʼs Home Phone: ____________________________________" Work Phone: ____________________________________" Fax Number: ____________________________________" Cell Number: ____________________________________" Email Address: __________________________________

Showing Instructions:__________________________________________________Lock Box Number:_____________________________________________________Attorney Information:______________________________________________________________________________________________________________________Special Instructions:______________________________________________________________________________________________________________________

Page 29: Papineau Partners Marketing Presentation

\

Utility Worksheet

Utilities BillsElectric Company:_____________________________________________________Gas Company:_______________________________________________________Oil Company:________________________________________________________Water Company:______________________________________________________Cable Company:______________________________________________________Phone Company:______________________________________________________Septic Company:______________________________________________________Sewer Bill:____________________________________________________________Monthly Cost:________________________________________________________Gallons Used:________________________________________________________Avg. Qty. Bill:_________________________________________________________Date Last Pumped:____________________________________________________

MechanicalsHow old is the furnace?________________________________________________" Date of Last Service:______________________________________________How old is the central air?_______________________________________________" Date of Last Service:______________________________________________Age of the roof:_______________________________________________________Has the house been painted or pressure washed?____________________________Have you installed new windows?_________________________________________

Boundaries of the propertyFront:_______________________________________________________________Left:________________________________________________________________Back:_______________________________________________________________Right:_______________________________________________________________

Page 30: Papineau Partners Marketing Presentation

CLIENTtestimonials

Page 31: Papineau Partners Marketing Presentation

What Our Past Clients and Others Say About Us...

Gretchen is very thorough, knows the market, does what she says she will do, and works tirelessly on behalf of her client. We heartily recommend her to others (and we have done so many times!).

Carter Welch (February 15, 2009)

I had the privilege of meeting Gretchen for the first time at a recent CyberStars Summit. She is impressive and so generous with her extensive knowledge of real estate.

If you are looking for real estate in the Andover area, Gretchen offers the experience & professionalism to handle all of your real estate needs.

Kimberly (Shallenberger) Cameron (January 22, 2009)

As the Operations Manager of RealSupport, Inc. - Gretchen's Virtual Marketing Team, I have seen Gretchen's level of professionalism and expertise in her market 1st hand. She provides her clients with an extensive marketing plan and superior customer service that is second to none. I would recommend Gretchen to anyone looking to buy/sell a home. She goes above and beyond - you won't be disappointed!”

Erica Lawrence (November 25, 2008)

Gretchen is on top of her practice! She demonstrates the ability to be constantly on the cutting edge of technology and she strives to share her knowledge. Gretchen has earned many awards and accolades but her passion is to serve her clients best interest...!!! Moreover, she is always working to the end to find solutions to challenges, I highly recommend Gretchen and her business to all.....

Jay McHugh (November 17, 2008)

Gretchen was a real pleasure to work with. She is very knowledgeable and provided excellent service in selling the house we were marketing.

Stephen Sloan (November 15, 2008)

Page 32: Papineau Partners Marketing Presentation

I have known Gretchen for many years and although we work in different market areas, we have referred clients to each other several times. I know that when I send a referral to her that the client will receive the highest quality service and professionalism imaginable. I would not hesitate to refer close friends and family to her...and have actually done so with fantastic results. She is a world class REALTOR and I am proud and fortunate to know her.

Jay Burnham (November 15, 2008)

I worked with Gretchen to find and purchase my house in Massachusetts for a corporate relocation from Illinois. Gretchen is a very resourceful and dedicated realtor. She spent the time to really listen to myself and my wife to understand all of the criteria that was important to us. She then took that information, put it together with her extensive knowledge of the Northern Massachusetts and Southern New Hampshire areas, and then created a targeted search strategy. The first day was spent to really fine tune on what were really the most important criteria for us by looking at some representative houses and communities. Gretchen then adjusted the rest of the weekend that evening. During the remainder of the weekend she helped us to look not only at houses, but also communities. Gretchen tirelessly worked for four straight long days helping us look, and relook at over twenty properties. She worked seamlessly with her husband who would tandem the effort from the office to schedule short notice appointments while she went with us to deeply investigate the properties. Once a property was selected she then continued to make sure we had all of our bases covered during the negotiations with the seller and their realtor. Her integrity and professionalism were critical to our success in securing the property that was right for us. I would strongly recommend Gretchen for any house search and purchase effort in the area.

Jon Vredevoogd (October 17, 2008)

What Our Past Clients and Others Say About Us (Cont.)...