Teams quickly encounter the problem-solving process when they are challenged to construct an “airplane” whose primary criteria of success is distance traveled in the air

ObjectiveConstruct an “airplane” (to the standard)Fly the planeImprove the plane using the 6 step problem solving method. (A3)The aim is to build and fly a plane to meet the customers demand

EquipmentEach team member will be given 1 sheet of paper

TimingEach team member will make the standard plane (5 min.)Fly the plane and measure distance (average of 5 flights) (10 min.)Each team will problem solve using the A3 / Ishikawa diagram (20 min.)Apply countermeasures (from Modification kit) and test. (10 min.)

RulesPlanes must be constructed from 1 standard size sheet of paper. All planes will be launched from 1 designated area and measured by distance traveled in the air.Smooth level flight. NO WADDED UP PAPER BALLS!

#1 Fold in half lengthwise #2 Turn down top corners

#3 Fold point down to about ½” - ¾” from bottom.

#4 Again fold down upper corners.

#5 Now fold up the point.#6 fold in half so that point is on the outside facing forward

#7 Fold down Delta wing on both sides.

#8 Finished “Standard Airplane”

10 Min.

20 Min.

3 = Good / 2 = Maybe / 1 = No Good

PRACTICAL PROBLEM SOLVING WORK SHEET –A3

MethodManpower

MachineMaterial

PROBLEM

STEP 5A: Countermeasures (Plan and Implement Solutions)

STEP 6: Follow-up, Check & Standardize

STEP 1: Problem Description STEP 4B: R C I (Potential Solutions) from 4A

STEP 5: Countermeasures (Select Solutions) from 4B

STEP 4A: RCI (5 why) from step 4

STEP 2: Problem Definition

STEP 3: Locate Point of Cause

STEP 4: Root Cause Investigation (RCI) (Potential Causes)

Environment

Solution Control Relevance Resources Payback Buy-in

Solution Date Date Date Date Date Name

Cause No. Identified Root Cause Potential Solution

Practical Problem SolvingUse the Ishikawa (Fish bone) diagram.

Ishikawa Diagram (Cause and Effect Diagram)

Major Categories of Causes of Problem Statement

Cause

Problem Statement

People (Generic Category)

Material (Generic Category)

Environment (Generic Category)

Method (Generic Category)

Machine (Generic Category)

Sub-Cause

10 Min.

Which teams Airplane will meet or exceed the customers demand?

1. Where did you locate the point of cause?2. What were your possible solutions?3. Was everything in your team’s control?4. What was your problem definition?5. Did you need help from another team or outside

organization? 6. Did you ask another team for help? Why/Why not?7. When were your solutions implemented?8. What type of follow up a check procedure will you

implement?9. Did any individual feelings mirror your daily work

experiences and behavior?10. Were there any insights from this experience that will

influence your future behavior?