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Palo Alto DowntownResidential Preferential Parking
(RPP) Program
How to Purchase Employee Parking Permits EMPLOYEES/EMPLOYERS
Permits are Available Online Only
• www.cityofpaloalto.org/parkingClick to go directly to permit sales
Click for program information
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Click if you have an account from earlier phases
Click if you’re new to the permit sales system
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Enter email address that you used to set up account
Enter password you set up. Password includes at least one uppercase letter, one lowercase letter, and a special character
Forgot your password? Click here
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Click to get an Employee Parking Permit
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Click Next
Click for a larger map
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Full‐price Six‐month Employee Parking Permit Sticker in Specific Employee Parking Zone
Select a permit in one zone
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Click agreements then click ‘Next’
Reduced‐Price Six‐month Employee Parking Permit Sticker in Specific Employee Parking Zone
Select a permit in one zone
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Select one vehicle for the permit and click “Next”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Confirm requested Employee Parking Zone and click “Next”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Select mailing address where you’d like to receive the permit. If not listed, click “Add”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Confirm mailing address and click “Next”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
If you want additional permits, click “Add Permits”
If done, click “Pay Now”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Enter credit card information and click “Pay Now”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Confirm information and click “Pay Now”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Click to print Temporary Parking Permit
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Place Temporary Parking Permit on dashboard when parked on‐street.
Sticker will arrive by mail.
Park only in the Employee Parking Zone where you purchased a permit.Temporary permits also include a specific zone.
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Six‐month Employee Parking Permit Sticker
Adhere sticker to rear window or bumper on the driver’s side. Sticker must be adhered to vehicle to be valid.
Park only in the Employee Parking Zone where your permit is valid
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Six‐month Employee Parking Permit Hangtag in Specific Employee Parking Zone
Select permits. Only one (1) zone may be selected at a time. Limit of ten (10) Six‐month Employee Parking Permits per Employer account.
Click agreements then click “Next”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Select one vehicle and click “Next”Hangtag will not be assigned to this vehicle.
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Confirm requested zone and click “Next”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Confirm requested Employee Parking Zone and click “Next”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
If you want additional permits, click “Add Permits”
If done, click “Pay Now”
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Click here to print Temporary Parking Permits
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Click here to print Temporary Parking Permits
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Place hangtag on rearview mirror so Employee Parking Zone number is visible from outside vehicle
Six‐month Employee Parking Permit
Hangtag
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Daily Employee Parking Permit Hangtag in Random Employee Parking Zone
Employees may only purchase up four (4) Daily Employee Parking Permits per month.
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Daily Employee Parking Permit hangtags are mailed only. No Temporary Parking Permit is available to print. Be sure to order well in advance.
Downtown RPP ‐ Employee Parking Permit Purchase Guide
When ready to use, fully scratch off the month and day and place permit on rearview mirror so date is visible from the outside. Vehicle must be parked in assigned Employee Parking Zone.
Daily Employee Parking Permit
Hangtag
Downtown RPP ‐ Employee Parking Permit Purchase Guide
Questions?
• Contact Customer Service– [email protected]– 650‐440‐8074
• Palo Alto City Hall, 250 Hamilton Street, Ground Floor from 8:00 a.m. to 5:30 p.m. Monday through Thursday and 8:00 a.m. to 4:30 p.m. on Fridays, except holidays.
Downtown RPP ‐ Employee Parking Permit Purchase Guide
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