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p3Dental SolutionsLEAN SIX SIGMA CONSULTING
Productivity. Performance. Proficiency.
Oral Health Service Expansion Grants
Kentucky Primary Care Association
October 19th, 2010
p3 Dental Solutions
AGENDA
HRSAs Office of Strategic Priorities The Executive Summary Responding to Guidance Selection Process
Need Response Evaluative Measures Impact Resources/Capabilities Support Requested
Resource Contacts
FQHC Health Center, 2002 – 2007 Unduplicated Dental Patients
1,644,9171,885,359
2,150,6642,340,710
2,557,0032,808,418
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
2002 2003 2004 2005 2006 2007
Year
Den
tal P
atie
nts
Data Source: HRSA/BPHC Uniform Data System, 2002 – 2007
HRSAs Office of Strategic Priorities
Health Centers Onsite Preventive Dental Services
Data Source: HRSA/BPHC Uniform Data System, 2002 - 2007
HRSAs Office of Strategic Priorities
The Executive Summary
Date of Release: November, 2009
HRSA Targeted $7.5 Million
HRSA Expects to Award Approximately 30 Grants Totaling $7.5 Million to Increase Access to Oral Health Services by Establishing or Expanding Oral Health Services.
The Executive Summary Grants will not exceed $250,000 per year in both Year 1 and 2
Applicants may propose to provide Oral Health services onsite
or through a contractual arrangement to provide services at an
off-site location, new site or expand their sites.
Oral Health Service Expansion is not an opportunity to request
financial support to serve a different target population
Available to the following: Community Health Centers (CHC) – section 330(e) Migrant Health Centers (MHC) – section 330(g) Health Care for the Homeless (HCH) – section 330(h) Public Housing Primary Care (PHPC) – section 330(i)
Responding to the Guidance
Tell Your Story
• Use Jeopardy Answers
• Be Specific
• Answer Every Question, Even Twice
• Have Reliable Data
Selection Process
• Division of Independent Review
• Score Adjustments
• Preferences
• Other Factors
Scoring of Your Application
Selection ProcessApplication Criteria
Applicants should organize the program narrative using the following six section headers: CRTIERION 1: NEED (15 POINTS) CRITERION 2: RESPONSE (35 POINTS) CRITERION 3: EVALUATIVE MEASURES (10 POINTS) CRITERION 4: IMPACT (10 POINTS) CRITERION 5: RESOURCES/CAPABILITIES (20 POINTS) CRITERION 6: SUPPORT REQUESTED (10 POINTS)
Need(15 Points)
1. Service Area DescriptionA. Type of AreaB. Dental Health Professional Shortage Area (DHPSA)
2. Target PopulationA. Unique Demographic CharacteristicsB. Special PopulationsC. Oral Health Status
3. Identification of Patient and Visits that Will Receive Oral Health Services
Need
4. Oral Health Service ProvidersA. Significant Barriers and Gaps in ServicesB. Behavioral Health-Related Issues
5. Understanding of the Health Care EnvironmentA. State Reimbursement EnvironmentB. Barriers or Problems with Reimbursement
Need
Avoid “Statements of Generalities” in Your Need Findings
• “There is Great Need to Serve More than 10,000 Low-Income Uninsured Residents in the Southern Berkshire Region”
• “Additional Medical Personnel who Focus on Primary Care are Needed.”
• “More than 80% of these Low-Income Uninsured Respondents are Willing to Use a New Free Clinic”
Need
Dental Safety Net Populations Assessment
• Review of Federal and State Data Existing Health Care Research
• Commissioned Expert Demographic Analysis of US Census Data
• Interview of Health Care Providers and Community Leaders
• Survey of Allied Community Resources about Unmet Medical Needs
RESPONSE (35 POINTS)
1. Applicant ‘s Proposed Plan of Expansion or Establishment
A. Provide Oral Health Care ServicesB. Location of Site C. Dental Lab Arrangements
2. Appropriateness of ArrangementsA. Linkages, Collaborations, PartnershipsB. Service Contracts
3. Informing the Target Population of Services (Marketing of Services, namely Prevention, Intervention and Education
4. How Oral Health will be Integrated with the Health Center’s Primary Health Care Services
5. How Oral Health Services will Account for Needs of the Cultural and Linguistically Diverse Patients
RESPONSE
6. Off-Site Referrals
7. Special Populations
8. Proposed Staffing
9. Recruitment
10. Project Management A. Up and Running in 120 days
11.Plan for Long-Term Viability
.
RESPONSE
EVALUATIVE MEASURES (10 POINTS)
1. Identify Performance MeasuresA. Healthcare B. Business Plan
2. Performance Impact to the Overall Healthcare Center
3. Tracking Patient Treatment Outcomes Overtime
EVALUATIVE MEASURES (10 POINTS)
4. Performance Implementation ProtocolA. Goals and Data Collection
Practice Metrics
Gross Charges *Number of Sliding Fee Patients
Net Revenue *Number of Fee For Services Patients
Expenses (Direct and Indirect) Average Patients Seen/Day
Total Number of Visits *Clinical Hours per Day/Month
Revenue per visit No-Show Rate
Cost per visit # of Emergency Patients
*Number of Transactions (by ADA Code) # of Work-In Patients
*Number of Completed Patients *Total # of Clinical Days Practice
*Number of New Patients *# of Days at Full Clinical Operations
Number of Unduplicated Patients *Days to Next Patient Appointment
Number of Hygiene Recall Patients *# of Billable vs. Non-Billable Visits
*Number of Medicaid Patients Dental Supplies (Monthly)
1. CHC Demonstrated Experience and Expertise in Providing Services
A. Working with Target Population
B. Addressing the Needs of Target Population
C. Developing Appropriate Community Systems and Services
D. Community Collaboratives
IMPACT (10 POINTS)
IMPACT
2. How the Applicant Organization Will Reduce or Eliminate Existing Barriers and Increase Access to Oral Healthcare
3. Formal and Informal Collaborations with other Healthcare Institutions, FQHC, FQHC-Look Alikes and Community-Based Centers
COMMUNITIESOF DENTAL
NEED
Within a Community of Need
Head Start
Pilot Program2008
Students
Screened60
Total # of Patients
In Treatment
48
# of Areas of Decay
240
Total Cases
Completed31
City of York
School Sealant Program
2008
Students
Screened286
Sealants Placed 893
% Untreated Decay
42.8%
Urgent Dental Referrals Made
25
IMPACT
RESOURCES/CAPABILITIES(20 POINTS)
1. Location of the Oral Health CenterA. Existing Healthcare Program ServicesB. Availability and Accessibility of Space For an Oral Health Center
2. Current Programs Assets to Support DevelopmentA. Site Map and Floor PlanB. Relation to Existing Service Centers
RESOURCES/CAPABILITIES
3. Support and Commitment from Key StakeholdersA. Internal-
i. Executive Boardii. Executive Directoriii. Core Management
B. External-i. Healthcare Resourcesii. Community, Partnersiii. Other Government Programs
SUPPORT REQUESTED(10 POINTS)
1. BudgetA. Level of funds; total resources
necessary
B. Maximization of non-grant revenue
C. Users/encounter data; productivity
D. Patient care income
E. Cost/user/encounter
F. Total dollars/user
HRSA Averages and Recommendations (UDS ‘05)
Practice Metrics Benchmark Averages
Productivity Days/Yr(Hours/Yr)
200 work days(net 1600 hrs)
Patients/Hr 1.6
Number Patient Visits/Patient 2.2
Unduplicated Patients 1,000
Total Revenue Generated /FTE Dentist $300,000
Total Revenue/Visit $117
Encounters/FTE Dentist 2564
Encounters/FTE Hygienist 1600
# of Dental Operatories (Chairs) 2
# of Dental Assistants 1.5
SUPPORT REQUESTED
SUPPORT REQUESTED
2) Rationale for New Equipment
3) Cost of Non-Reimbursement Services
4) Leverage of Federal Funds
5) Cost-Effectiveness
Resources
http://www.dentalclinicmanual.com/
Expanding Access to Dental Care ThroughCalifornia’s Community Health Centers
www.chcf.org/resources/download.aspx?id=%7B2F0B8A3C-D0B2...
Growing and Sustaining a Dental Clinic within the Primary Care “Safety Net”
www.mchoralhealth.org/presentations/NOHPC2006/S_Russell.pdf
Forms, Forms, and More Forms The program-specific forms are located in Grants.gov BPHC program-specific forms 1A, 1B, 2, 3, 5A.5B and 12 must be included: Form 1: General Information Worksheet and BPHC Funding Request
Summary Form 2: Staffing Profile Form 3: Income Analysis Format for Years 1 and 2 Form 5A: This form needs to be completed for the proposed changes in the
mode of service delivery for the specific service expansion category. Form 5B: This form needs to be completed only if the applicant organization
is proposing to serve a new service area.
Resource Contacts
Jay Anderson, DMD,MHSAChief Dental Officer
Health Resources and Services Administration
5600 Fishers Lane, Room 6C-26
Rockville, MD 20857
Phone: 301-594-4295
Fax: 301-443-7853
Email: [email protected]
Resource Contacts
Tiffani Redding
Public Health Analyst
Bureau of Primary Health Care
Office of Policy and Program Development
Telephone: 301/594-4300
Fax: 301/480-7225
Email: [email protected]
Technical Assistance Resources: www.hrsa.gov/grants/technicalassistance/sexp.htm
p3Dental Solutions, LLC5405 Tuckerman LaneSuite 910Rockville, MD 20852
W: 240-330-6226
[email protected]@hotmail.comwww.p3dental.com
“[Better] practice performance and productivity is not simple or easy –
and proficiency is beyond just a matter of design,
less becomes more when you waste less.”