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Organizational Sustainability and Succession Planning Liberty Bank Foundation October 3, 2017 Catherine Bradshaw and P. Stewart Lanier

Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Page 1: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

Organizational Sustainability and Succession Planning Liberty Bank Foundation October 3, 2017 Catherine Bradshaw and P. Stewart Lanier

Page 2: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 2

Goals

• A shared understanding of a comprehensive framework for organizational sustainability and succession planning.

• Identify key organizational sustainability and succession priorities for the executive director and board.

• Understand executive transition best practices.

Page 3: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 3

Who We Are TSNE MissionWorks partners every year with hundreds of nonprofits, foundations, community-based groups and others who

work for social change. We help strengthen leaders, facilitate

learning, guide strategic thinking and build organizational capacity through our dynamic mix of management and

consulting services, training programs and community grants and investments.

Page 4: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 4

Trends in the Sector

Our focus on sustainability and succession planning is responsive to the evolving context in the sector.

Essential Shifts for a Thriving Nonprofit Sector

www.tsne.org/leadership-new-england

Page 5: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 5

64%of leaders say

they will be leaving

in three years

30% of those in the next year

Page 6: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 6

60% of organizations

have no succession plan

75% have no emergency succession plan

Page 7: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 7

Diversity

Fundraising

Bench Strength

Governance

Page 8: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 8

Fundraising

Chosen

6 times More than the next category

Page 9: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 9

Diversity: by the numbers

87%of leaders are white

86% of board members are white

Page 10: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 10

53%of leaders are over 54

61% of board members are over 54

Diversity: by the numbers

Page 11: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 11

Governance

• Perception of board effectiveness different between leader and board

• Core area of tension is fund development

• Supervision and guidance support

Page 12: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 12

Staff Development: Bench Strength

2/3 say they have no bench strength

Page 13: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 13

High Expectations of Leaders

23%

19%

13%

22%

23%

LEADING CHALLENGED ORGANIZATIONS

Needs a Turnaround

Frail

Complete Mess

Healthy/Stable

Growing/Start-up

Page 14: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 14

I like the challenge of my work and am passionate

about the issues.. though the amount of work and

worry does takes its toll.

Job Satisfaction

Page 15: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 15

Essential Shifts

• More robust, adaptive funding strategy

• Stronger collaboration between board and executive director

• Proactive planning to close racial, generational gap

• Create more distributed leadership

Page 16: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 16

What Trends Are You Seeing?

Page 17: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 17

Sustainability – What comes to mind?

Page 18: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 18

Sustainable

• Resourceful • Resilient • Long term view • Adaptive • Willing to take risks

“…organization with the ability to carry out activities that will achieve its mission while also developing and maintaining capacity for mission relevance in the future.” -- Nonprofit Assistance Fund

Page 19: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 19

Change Frame from Succession to Sustainability Planning

• Not just about one leader • Address key organizational vulnerabilities

and opportunities • Build “leaderful” organizations • Go “upstream”

Page 20: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Sustainability, Succession and Transition

Sustainability Planning

2-3 years in advance • Developmental • Proactive • Review: models,

strategy, structure

Succession Planning

1-2 years in advance • Intentional Plan • Proactive • Review: models,

strategy, structure

Executive Transition

12- 6 months in advance • Manage departure • Executive search or

Interim placement • Thrive Emergency Succession Plan: Baseline Tool

Page 21: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Sustainability, Succession Planning and Executive Transition

Mission Sustainability

Emergency Succession Planning

Executive Transition

Leadership Capacity Building

Organizational Sustainability

Page 22: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Mission Sustainability

• Is our mission relevant?

• Are we having the desired impact?

Page 23: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 23

Organizational Model • What is the best organizational model for

achieving our mission?

• Alternative structures to consider Merger Strategic Alliance Networked Fiscal Sponsorship Closure and dispersing of assets

• “Transition” may or may not include continuing the executive roles in their current forms

Page 24: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 24

Purpose Leadership Partnerships

Resources Culture Operational Excellence

Organizational Sustainability

Page 25: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 25

Organizational Sustainability Checklist

Page 26: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 26

Organizational Sustainability Checklist

• What did you find unsettling, comforting or surprising?

• What did you learn? • What are the one to two areas that

you want to prioritize? • Who else might you get to do this

Checklist

Page 27: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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“ Building Leadership Capacity

Leadership, more than budget, is a key predictor of nonprofit success and appears to be one of the most important factors in organizational sustainability…

~ Foundation Center, Philanthropy News Digest,

2009, referring to a TCC Group survey

Page 28: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Leadership Capacity: Staff Key staff positions

• Bench strength and plan for succession • Cross training/grooming • Knowledge capture/documentation

Is your organization leader-full? • Knowledge shared • Development opportunities • Shared leadership

Page 29: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 29

• What strategies are you using to broaden leadership?

• What opportunities are you providing to staff to develop leadership?

Leadership Capacity: Staff

Page 30: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 30

Executive Director Leadership: Strengths and Vulnerabilities

• What are strengths and unique skills of the leader?

• What resource connections are held only by the leader?

• Has the job grown beyond doable?

• How dependent is the board on the executive director? In what ways…?

Page 31: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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• Prepare for ‘didn’t see it coming’

• Vital roles assigned

• Documented access to key information

• More than just operations

• Product and process

Emergency Succession Planning

Page 32: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Power of Sabbaticals

• Revitalizes leader

• Increases organizational capacity

• Tool for succession planning /preparing for departure

• Strengthens governance

Page 33: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 33

Leadership Capacity: Board 1. Owns the mission

2. Manages risks and ensures strategic leadership

3. Has its own succession plans for key positions

4. Evaluates itself regularly

5. Understands the executive director role and its own role

6. Evaluates the executive director annually

7. Manages term limits

Page 34: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 34

Board Role in Sustainability Planning

• Planning

• Risk Management

• Strategic Leader Development

• Environment / Culture

• Executive / Organizational Transition

Page 35: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 35

Board Succession Checklist

Page 36: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 36

Sustainability Planning: Upstream Opportunities • Sabbatical for trial period of absence • Internal leadership development- bench

strength • Transition key relationships, funders, donors,

etc. • Create optimal conditions for new leadership • Consider merger, strategic alliance,

partnerships, FS • Explore alternative executive leadership

models

Page 37: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 37

Sustainability Planning: Upstream Opportunities

• Address gap (if exists) between communities served and organizational leadership

• Create increased community ownership and engagement

• Develop new partnerships to align impact and systemic level changes

Page 38: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 38

Sustainability, Succession and Transition

Sustainability Planning

2-3 years in advance • Developmental • Proactive • Review: models,

strategy, structure

Succession Planning

1-2 years in advance • Intentional Plan • Proactive • Review: models,

strategy, structure

Executive Transition

12- 6 months in advance • Manage departure • Executive search or

Interim placement • Thrive Emergency Succession Plan: Baseline Tool

Page 39: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 39

Transitions: Coming to Terms with Change

Page 40: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Executive Transition: Three Phases

Prepare

• Organizational assessment, strategic direction, leader profile, transition readiness

Search • Proactive, networked, online

Thrive • Onboard, goal setting, feedback

and evaluation

Page 41: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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The Executive’s Transition: Managing Three Roles

• The “regular” on-going work

• Managing one’s own personal transition

• Managing the organization in transition

Page 42: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 42

Executive Transition: Board Priorities

• Conversation with the executive director and coaching/support

• Name / normalize transition anxiety

• Determine role of executive director in transition process & post departure

• Determine if an Interim leader is needed

• Understanding of organizational challenges & opportunities

• Set up Transition Team

Page 43: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Executive Transition: Board Challenges

• Dependence on leader

• Time and commitment anxiety

• Authority/power struggle

• Unacknowledged and/or unattended

organizational weaknesses

Page 44: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 44

Management of the Transition Board charges a “Transition Team”

• Board members • Staff representation • Limited role of outgoing executive director • Consultant?

Page 45: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Executive Transitions Departing Long-Term Leaders: Common Areas of Challenge, Inquiry and Exploration

• Identity • Letting go of position and power • Loyalty to mission • Legacy • Role beyond departure • Career/professional next steps • Financial planning

Page 46: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

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Executive Transition Departing Long-Term Leaders: Key Skills, Competencies, Resources

• Coaching • A confidant • Manage change in relationships, prepare to

say “goodbyes” • “What’s Next” cohort group • Financial advisor, retirement planning • Regular open communication with board

chair

Page 47: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 47

Interim Executives • Advantages of external “Intentional

Interim” Experience a new person in role Evolve the role of ED Targeted expertise – organization

development Not a candidate for permanent position

• Advantages of internal interim Continuity with past Key relationships cultivated in advance Known

Page 48: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

TSNE MissionWorks | tsne.org 48

Sustainability, Succession and Transition

Sustainability Planning

2-3 years in advance • Developmental • Proactive • Review: models,

strategy, structure

Succession Planning

1-2 years in advance • Intentional Plan • Proactive • Review: models,

strategy, structure

Executive Transition

12- 6 months in advance • Manage departure • Executive search or

Interim placement • Thrive Emergency Succession Plan: Baseline Tool

Page 49: Organizational Sustainability and Succession …...• A shared understanding of a comprehensive framework for organizational sustainability and succession planning. • Identify key

Thank You! P. Stewart Lanier and Catherine Bradshaw [email protected] 617-896-9310