ORGANIZATIONAL KNOWLEDGE SHARING Knowledge …okscertificates.org/resources/oks-program-web.pdfcapture achievement towards the learning objectives. Survey questions will be designed

Knowledge Strategy Certificate

ORGANIZATIONAL KNOWLEDGE SHARING

Bangkok, November 9 – 11, 2020

Methodology The learning objectives are:1. Understand the key principles and approaches of the

overall OKS methodology, focusing mainly on the first 5 strategic pillars

2. Understand the facilitation process involved in capacity assessment, visioning and planning, and monitoring and evaluation

Participants will be provided with a packet of background materials including:

• Slides of the workshop (soft and hard copies)• An e-book: Becoming a Knowledge-Sharing Organization• An e-Manual: Assessing the Results of Knowledge

Sharing• An e-Manual: Organizational Knowledge Sharing Imple-

mentation Manual• E-brochures with case studies

The OKS Certificates brings together International partici-pants from various industries. Participants will work in small groups to support dialogue and reflection during the course of the workshop. Social learning will play an important role in this workshop.

Debriefing sessions will be held regularly throughout the course to provide an opportunity for active reflection on the workshop, progression and facilitation process. Debriefing sessions will include:

• A participatory recap of the sessions/day including key takeaways on content, process and facilitation

• Review and reflections on the overall progression of the workshop including aspects of client engagement, strengths and weaknesses of facilitation, etc.

• An overview of the next day and relevant learning objectives

A Survey will be conducted at the end of the workshop to capture achievement towards the learning objectives. Survey questions will be designed to solicit feedback on the work-shops’ content and process as well as facilitation style and methodology.

As a final project to demonstrate their learning, participants will develop a plan to incorporate the OKS process and tools in their respective organizations. These will be presented on the last day of the workshop.

This 3-day certificate program is run as a workshop which covers the first 5 elements of the OKS Framework neces-sary to develop an enabling environment for Organizational Knowledge Sharing:

1. Leadership and Culture2. Governance, Skills and Systems3. Financing4. Partnerships5. Monitoring and Evaluation

By its nature, it targets more strategical and planning issues. Even though this framework was developed by the World Bank and is related to the field of development, it is relevant to any sector (i.e., Business, Government, Academia, Military, etc.)

The Knowledge Strategy Certificate program is a part of a series of 3 independent certificates programs centered around the World Bank Organizational Knowledge Sharing (OKS) approach and tools.

DAY 1: Developing a Knowledge Sharing Culture• Why Knowledge sharing • Creating an enabling environment• The role of Senior Management• Motivation and incentives for knowledge sharing

Group work

DAY 2: The soft- and hardware of knowledge sharing• Governance, structure and systems for knowledge

sharing• Knowledge sharing business models and financing• Knowledge sharing partnerships• Identifying and capturing Knowledge (Quick overview)• Knowledge and learning products (Quick overview)• Knowledge sharing (Quick overview)• Monitoring and evaluation

Group work

DAY 3: Developing the Knowledge Sharing Strategy• From Self-Assessment to vision• From vision to high level road map• From high level road map to action plan• Implementing OKS initiatives: Program Cycle

Group Presentations and Feedback

Modules

What?Develop an understanding of critical enabling factors such as leadership, culture for knowledge sharing and collaboration, policies and practices, governance mechanisms, technology tools and platforms, budget development, strategic partnerships and monitoring and evaluation

Why? Strengthening the enabling environment for knowledge sharing to thrive

How? 3 days interactive program

For who? Executives and Decisions Makers of Public and Private Organizations

Outputs• A self-assessment;• A visioning and planning exercise; • Development of a set of policies and practices and governance structure for knowledge

and learning

For who? These certificate programs will be offered in Bangkok, Thailand by the Institute for Knowledge and Innovation Southeast Asia (Bangkok University) in collaboration with the World Bank

When? November 9 - 11, 2020

Prerequisites Experience with knowledge sharing programs

PriceDevelopment Practitioner: $800 U.S.D. (Discount Rate)

Others: $1,200 U.S.D.

Register now atokscertificates.com/register

Each participant will receive a Certificate of Completion from the World Bank and the Institute for Knowledge and Innovation Southeast Asia.

CERTIFICATE OF COMPLETIONThis Certificate is Presented to:

As a participant of the Strategic Organizational Knowledge Strategy Certificate Program Bangkok, June 17th - 19th, 2019

DR. VINCENT RIBIEREManaging Director of the IKI-SEA

Bangkok University

STEFFEN SOULEJMAN JANUSOrganizational Knowledge Sharing

World Bank Group

Knowledge Capture Certificate



MethodologyThe learning objectives are:

1. Understand the key principles and approaches of the overall OKS methodology

2. Understand the facilitation process involved in identify-ing, capturing, and validating knowledge assets


• Slides of the workshop (soft and hard copies)• An e-book: Becoming a Knowledge-Sharing Organization• An e-book: The Art of Knowledge Capture• An e-Manual: Assessing the Results of Knowledge



The OKS Certificates brings together International partici-pants from various industries. Participants will work in small groups to support dialogue and reflection during the course of the workshop. Social learning will play an important role in this workshop.




As a final project to demonstrate their learning, participants will develop knowledge assets. These will be presented on the last day of the workshop.

This 3-day certificate program will be run as a workshop which covers the identification of mission critical knowledge, knowledge capture approaches, validation and formatting of knowledge assets (Note: Packaging is part of the knowledge dissemination certificate program)

Identification Capturing Validation Formatting Packaging

1 2 3 4 5

The Knowledge Capture Certificate program is a part of a series of 3 independent certificates programs centered around the World Bank Organizational Knowledge Sharing (OKS) approach and tools.

Knowledge Identification • Knowledge audit and knowledge mapping• Identification of Relevant Operational

Experiences• Addressing Knowledge Gaps within the

OrganizationGroup work

Knowledge Capture • Introduction to knowledge capture• Capturing operational experiences and

lessons learnt• Formatting knowledge assets

Group work

Knowledge Validation• Validation of knowledge assets • Formatting of knowledge assets• Storing Knowledge assets


Modules

What?Develop technical skills such as systematic identification of critical knowledge, innovations and lessons learned that merit scale-up and replication, consistent documentation of experiences and their validation, formatting and packaging

Why? Strengthening knowledge capture processes to avoid critical knowledge loss


For who? Knowledge Champions and Change Agents of Public and Private Organizations

OutputsCreation of tools, systems and processes for systematic:

• Knowledge mapping• Critical knowledge identification• Capture of experiential knowledge (e.g. lessons learned, good practices) • Knowledge validation






Register now atokscertificates.org/register



As a participant of the Strategic Organizational Knowledge Capture Certificate Program Bangkok, June 20th - 22nd, 2019


Bangkok University


World Bank Group

Knowledge Dissemination Certificate



MethodologyThe learning objectives are:

1. Understand how to use a systematic and results-focused approach to knowledge exchange

2. Understand how to use a range of instruments and activi-ties that contribute to a successful knowledge exchange

3. Develop a basic understanding of the most common adult learning concepts and approaches.

4. Discuss how Communities of Practices can be effectively used to share knowledge across silos and to enable social learning and innovation


• Slides of the workshop (soft and hard copies)• An e-book: Becoming a Knowledge-Sharing Organization • An e-book: The Art of Knowledge Exchange• An e-book: The Art of Designing and Implementing

Study Tours• An e-Manual: Assessing the Results of Knowledge





• Review and reflections on the overall progression of the workshop including aspects of client engagement, strengths and weaknesses of facilitation, etc.

• An overview of the next day and relevant learning objec-tives


As a final project to demonstrate their learning, participants will develop a knowledge sharing activity and/or a learning activity using a knowledge asset that incorporates the OKS process and tools. These will be presented on the last day of the workshop.

This 3-day certificate program will be run as a workshop which covers a module on the how-to of knowledge shar-ing; a framework and process to design knowledge sharing programs and activities; and some fundamentals on learning design.

The Knowledge Dissemination Certificate program is a part of a series of 3 independent certificates programs centered around the World Bank Organizational Knowledge Sharing (OKS) approach and tools.

The Knowledge Exchange Bridge Model

DAY1: Designing Effective Learning Offerings• Foundations of Learning Design• The Learning Design Cycle• Meeting Learner’s Needs: Constraints and

Strategies to Address them• Developing Learning Objectives• Introduction to Designing Impactful

Presentations• An Overview to Selecting Learning Methods

Group work and presentation

DAY 2: Designing Knowledge Sharing Programs and Activities

• The Knowledge Exchange Bridge Model• Anchoring a Knowledge Exchange• Defining a Knowledge Exchange• Designing a Knowledge Exchange• Developing a Knowledge Exchange• Implementing the Knowledge Exchange• Measuring and Reporting Results

Group work and presentation

Modules

What? Develop technical skills to translate knowledge into state of the art knowledge and learning products and activities for replication and scale up

Why? Strengthening the sharing and dissemination of knowledge so it is preserved and leveraged


For who? Knowledge Champions and Change Agents of Public and Private Organizations

OutputsCreation of tools, systems and processes for:

• Effective knowledge sharing and learning. • Application of newly acquired skills and tools to real situations and pilots






DAY 3: Designing and Implementing Study Tours

• Anchor the study tour• Define the study tour• Design the study tour• Implement the study tour• Evaluate the study tour

DAY 3: Fostering Peer-to-Peer Learning and Informal Knowledge Sharing

• Developing Communities of Practice (CoP)• Cultivating and Sustaining CoPs


Register now atokscertificates.org/register



As a participant of the Strategic Organizational Knowledge Dissemination Certificate Program Bangkok, June 24th - 26th, 2019


Bangkok University


World Bank Group

Documents

ORGANIZATIONAL KNOWLEDGE SHARING Knowledge …okscertificates.org/resources/oks-program-web.pdfcapture achievement towards the learning objectives. Survey questions will be designed