ORGANIZATIONAL BEHAVIOR -Introductionto Organizational Contributingdisciplinesof Organizational Behavior

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  • ORGANIZATIONAL BEHAVIOR - Introduction to Organizational

    Behavior

    dr hab. inż. Radosław Ryńca

  • The field of Organizational Behavior

    Organisational behavior is the systematic study of actions and attitudes that people exhibit

    within organisations

    the systematic study: the use of scientific evidence gathered under controlled conditions and measured and interpreted in a reasonably manner to attribute

    cause and affect

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  • The field of Organizational Behavior

    What does OB. Systematically study? Actions and attitudes.  Productivity  Absenteesm  Turnover  Organisational citizenship  Job satisfaction

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  • Contributing disciplines of Organizational Behavior

     Psychology  Sociology  Social Psychology

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  • Contributing disciplines of Organizational Behavior

     Psychology

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    Learning Motivation Personality Emotions Training

    Individual decision making Leadership effectiveness

    Job satisfaction Work stress

    Individual behavior

  • Contributing disciplines of Organizational Behavior

     Sociology

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    Group dynamics Work team

    Communication Status Power

    Conflict

    Group behavior

    Organizational technology Organizational change Organizational culture

    Organization system

  • Contributing disciplines of Organizational Behavior

     Social psychology

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    Behavioral change Attiude change

    Communications Group decisoin making

    Group process

    Organization system

  • Goals of organizational behavior

    What does Organizational Behavior seek to do?

    The goal of OB. Are to help to explain, predict and control human behavior.

    Explanation Prediction

    Control

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  • Challenges and opportunities for organizational behavior

    1. Responding to globalization

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  • Challenges and opportunities for organizational behavior

    1. Responding to globalization:  Working with people form different cultures  Overseeing movement of jobs to countries with

    Low-Cost Labor

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  • Challenges and opportunities for organizational behavior

    2. Managing workforce diversity:  Workforce diversity

    - Gender, Race , National Origin, Age, Disability, Domestic partners, Non-Christian

     Embracing diversity  Changing demographics

    In USA by 2050 Hispanic will grow form today’s 11 percent of workforce to 24 percent, Blacks will increase form 12 to 14 percent, Asians will increase form 5 to 11 percent.

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  • Challenges and opportunities for organizational behavior

    3. Improving Quality and Producivity:  Quality management (QM) is driven by the

    constant attainment of customer satisfaction through the continous improvement of all organisatinal processes. - Intense focus on the customer - Concern for continual imporvement - Accurate measurement - Empowerment of empleyess

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  • Challenges and opportunities for organizational behavior

    4. Empowering People:

    15 yeras ago managers were encouraged to get their employees to participate in work-related decisions.

    Now managers are going considerably further by allowing employess full control of their work

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  • Challenges and opportunities for organizational behavior

    5. Working in Networkes Organisations:  Computerization, the Internet and ability to link

    computers within and between organizations has created a different workplace for many employess – a networked organizations.

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  • Challenges and opportunities for organizational behavior

    6. Stimulating Innovation and Change:  Today’s successful organizations must be

    innovative or they will become candidates for extinction.

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  • Challenges and opportunities for organizational behavior

    6. Stimulating Innovation and Change:  Today’s successful organizations must be

    innovative or they will become candidates for extinction. It is important to: - be flexibile - improve the quality - deliver innovative products and services - to satisfy customer needs.

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  • Challenges and opportunities for organizational behavior

    7. Helping Employees Balance Work/Life Conflicts  The lines between employees work life and

    personal life is blurred.

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  • Challenges and opportunities for organizational behavior

    8. Declining Employee Loyalty  Global competitions, unfriendly takeovers, began

    to discard traditional policies on job security.  Employees perceive that their employers are less

    committed to them, and as a result, employees respond by being less commited to the companies

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  • Challenges and opportunities for organizational behavior

    9. Improving Ethical Behavior  How to acquire clients?  How to collaborate with business partners?  What is the attitude to the environment?

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  • Who is a manager?

    Manager is a person who:  make decisions  allocate resources  direct the activities of others to attain goals.

    Manager plans, organizes, directs and controls.

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  • Functions and duties of manager

    1. Executive 2. Participant 3. Observer 4. Decision maker

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  • Functions and duties of manager

    1. Executive  Formulate strategy  Gives opinions  Makes decisions  Acceept decisions

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  • Functions and duties of manager

    2. Participant  sharing information, which involves the sharing

    of knowledge workers  training aimed at raising the level of

    qualifications of employees  rewarding

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  • Functions and duties of manager

    3. Observer  Supervises the work of employees  Control the employees  Observe the sources of potential conflicts  Observe organizational environment

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  • Functions and duties of manager

    4. Decision maker  Makes a final decision  Evaluates employees  Reward and punish

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  • Roles, which adopts an organizational unit

    1. Employee - implements work processes 2. Leader - superiors 3. Negotiator

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  • Roles, which adopts an organizational unit

    1. Employee - implements work processes

    Opening new assembly 27

  • Roles, which adopts an organizational unit

    2. Leader – superiors

    Motivate the employees 28

  • Roles, which adopts an organizational unit

    3. Negotiator

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  • Thank you for your attention. Radoslaw.Rynca@pwr.edu.pl

    www.rynca.pl

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