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Oracle Responsys Cloud Service · PDF file Responsys Service Descriptions v121919 Page 1 of 91 Oracle Responsys Cloud Service - Service Descriptions December 19, 2019

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  • Responsys Service Descriptions v051220 Page 1 of 101

    Oracle Responsys Cloud Service - Service Descriptions May 12, 2020

  • Responsys Service Descriptions v051220 Page 2 of 101

    Table of Contents METRICS ........................................................................................................................................................ 8

    Account ................................................................................................................................................. 8

    Account ................................................................................................................................................. 8

    Application ............................................................................................................................................ 8

    Brand ..................................................................................................................................................... 8

    Currency Unit ........................................................................................................................................ 8

    Event ..................................................................................................................................................... 8

    1,000 Events .......................................................................................................................................... 8

    Creative ................................................................................................................................................. 8

    Display Media Budget ........................................................................................................................... 8

    Hosted Named User .............................................................................................................................. 8

    Impression ............................................................................................................................................. 8

    1,000 Interactions ................................................................................................................................. 9

    Maintenance Unit ................................................................................................................................. 9

    IP Address (Internet Protocol address) ................................................................................................. 9

    Message ................................................................................................................................................ 9

    1,000 Messages ..................................................................................................................................... 9

    Messages Per Minute ............................................................................................................................ 9

    Longcode ............................................................................................................................................... 9

    MO (Mobile Originated) ........................................................................................................................ 9

    MT (Mobile Terminated) ....................................................................................................................... 9

    Pixel ....................................................................................................................................................... 9

    1,000 Records...................................................................................................................................... 10

    Shortcode ............................................................................................................................................ 10

    RESPONSYS SERVICE DESCRIPTIONS ........................................................................................................... 11

    Oracle Responsys Interaction Cloud Service-1,000 Interactions ............................................................ 11

    Oracle Responsys SMS Full-Serve Cloud Service Maintenance Fee – Maintenance Unit....................... 13

    Oracle Responsys SMS Full-Serve Cloud Service -- 1,000 Interactions ................................................... 14

    Oracle Responsys Cloud Service – Additional Account ........................................................................... 15

    Oracle Responsys Connect Cloud Service for Salesforce.com Setup Fee -Account ................................ 15

    Oracle Responsys Connect Cloud Service for Salesforce.com-Account ................................................. 15

    Oracle Responsys Connect Cloud Service for Adobe Genesis-Primary Account Setup Fee-Account ..... 16

    Oracle Responsys Connect Cloud Service for Adobe Genesis-Primary Account- ................................... 17

  • Responsys Service Descriptions v051220 Page 3 of 101

    Oracle Responsys Connect Cloud Service for Adobe Genesis- Additional Account Setup Fee-Account 17

    Oracle Responsys Connect Cloud Service for Adobe Genesis- Additional Account-Account ................. 17

    Oracle Responsys Collaboration Cloud Service Platform Fee -Account ................................................. 18

    Oracle Responsys Marketing Platform Cloud Service - Limited User - Hosted Named User .................. 19

    Oracle Responsys Transactional Messaging Cloud Service-Account ...................................................... 19

    Oracle Responsys Automatic Failover for Transactional Messages Cloud Service Setup Fee-Account . 20

    Oracle Responsys Automatic Failover for Transactional Messages Cloud Service-Account .................. 20

    Oracle Responsys BCC Enablement Cloud Service Setup Fee -Account ................................................. 21

    Oracle Responsys BCC Enablement Cloud Service -Account .................................................................. 21

    Oracle Responsys Add to Address Book Cloud Service Setup Fee-Account ........................................... 21

    Oracle Responsys Add to Address Book Cloud Service-Account ............................................................ 22

    Oracle Responsys Barcode Enablement Cloud Service Setup Fee-Account ........................................... 22

    Oracle Responsys Barcode Enablement Cloud Service -Account ........................................................... 23

    Oracle Responsys Marketing Platform Cloud Service - Additional Brand - Each .................................... 23

    Oracle Responsys Marketing Platform Cloud Service - Additional Full User - Hosted ........................... 24

    Named User ............................................................................................................................................ 24

    Oracle Responsys Marketing Platform Cloud Service Additional Report-Only User - Hosted Named

    User ......................................................................................................................................................... 24

    Oracle Responsys Display Cloud Service – Additional Account – Account ............................................. 25

    Oracle Responsys Display Cloud Service - Activation Setup Fee - Account ............................................ 25

    Oracle Marketing Cloud Display Media Budget Cloud Service – Currency Unit ..................................... 26

    Oracle Marketing Cloud Display Ad Management Cloud Service – Currency Unit ................................. 26

    Oracle Responsys Mobile App Platform Cloud Service - Additional Application Setup Fee ................... 27

    Oracle Push Cloud Service-Standalone Setup Fee- Additional Applications .......................................... 27

    Oracle Marketing Cloud Push Cloud Service Standalone- Account ........................................................ 28

    Oracle Marketing Cloud Push Cloud Service Oracle Store - Account ..................................................... 28

    Oracle Marketing Cloud Push Messaging Cloud Service Standalone- 1,000 Messages ......................... 28

    Oracle Push Messaging Cloud Service Standalone- 1,000 Messages ..................................................... 29

    Oracle Responsys Web Retargeting Cloud Service SetUp Fee - Account ............................................... 29

    Oracle Responsys Web Retargeting Cloud Service- 1,000 Events .......................................................... 30

    Oracle Responsys Travel Retargeting Cloud Service- 1,000 Events ........................................................ 31

    Oracle Responsys for Social Cloud Service Set Up Fee-Account ............................................................. 31

    Oracle Responsys for Social Cloud Service-Account ............................................................................... 32

    Oracle Responsys for Social Cloud Service Sub Account-Account .......................................................... 32

  • Responsys Service Descriptions v051220 Page 4 of 101

    Oracle Responsys Real-Time Messaging Cloud Service Set Up Fee-Account ......................................... 33

    Oracle Responsys Real-Time Messaging-Messages Per Minute .................

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