B2B Online Selling

CPQ Cloud & Commerce Cloud: Great on Their Own. Better Together

Deliver A Solution With No Compromises

82% of brands say that online marketplaces have a better customer experience (CX) than their B2B site.

The Amazon Effect

The integration of Oracle CPQ and Commerce Cloud gives companies rules driven, configuration, quoting and pricing capabilities in the context of an online, self service experience.

This allows companies to offer their partners and customers the ability to configure and purchase more complex product and services. All of this gives customers the experience they want whilst delivering higher margins to their company.

Customers are demanding better online experiences, and Oracle helps you deliver that by bringing together CPQ and Commerce in a unified customer experience.

Whether your customer wants a simple one-click purchase or a more personalized configured purchase, it can be delivered with Oracle CPQ and Commerce Cloud.

2

Attract

Research

Select & Configure

Price & Quote

Approve & Order

Research & Propose

CPQ Cloud & Commerce Cloud: Great on Their Own. Better Together

3

Streamline the Customer’s Journey

To stay competitive today, a business not only has to respond to customers first, but to respond correctly. This is achieved by offering a self-service tool that guides users to the correct product from the online store. Your customers are guaranteed to find, configure and price the correct product.

By doing this you have satisfied your customer’s needs, and also freed up your sales team’s time to concentrate on higher value deals. Overall this reduces your cost to service your customers, increases your margins and makes customers happier.

4

Integrated by Design for a Better User Experience

By integrating Oracle CPQ and Commerce Cloud, organizations can rest assured that no matter how elaborate their products and pricing may be, users will be able to leverage an efficient, error-free, guided selling, self-service buying experience. Quoting consistency, speed and accuracy across channels will give organizations new revenue generation opportunities, efficiency gains, and increased customer loyalty.

Content & Experience Targeting

Experience Management

Promotions & Offers

Catalog Management

/ PCMCross-Channel

Commerce

Shopping Cart & Checkout

Non-Configured Item Pricing

Merchandising

Product Configurator Rules

Approval Management

Configured Item Pricing Engineered-to-

order / Custom Items

Quote Management

Proposal & Contract

Generation

MASTER DATA

An Omni-Channel Experience Across All Geographies & Channles

Oracle CPQ Cloud’s flexible APIs allow businesses to manage pricing and product data across business systems to ensure consistent and accurate information across all touch points. Combined with Oracle Commerce Cloud’s ability to rapidly launch sites for new brands, markets and even single-purpose campaigns, organizations can easily expand internationally and target new geographies, channels and segments more effectively, delivering a true omni-channel experience through the buying journey.

An Omni-Channel Experience Across All Geographies & Channles

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