Online ServicesOnline services are services that help

you via the internet.

CommunicationOnline communication is either social networking, video conferncing,email instant messaging, blogs and news rooms. This service lets you contact and

communicate with people via the internet.it could be through an app as well.

Examples Going on Facebook to see what everyone's saying

Going on word press to look a where people are and what they are doingUsing instant messaging to talk to people.

BenefitsTo talk to people and to let them where you are in the world

To send and receive work To send people information

Real-time information This provides the ability to access information as it is happening. This could be via a

website or an app or an electronic sign.

ExamplesChecking the weather to plan what you are doing for the day .Signs at the bus stop

to tell you what time the bus will becoming. Check the traffic so you can plan a journey.

BenefitsUp to date information for travellers .People know what's

going on in the world. People can plan ahead as they know what the weather and traffic will be like.

Commerce

Examples Would be checking your bank online buying clothes and looking at auction websites

to see if you can get anything etc.Benefits

The benefits would be you can check your bank from home without having to go to your local bank. Also you can but clothes from the comfort of your own sofa without

having to trail into town.

This provides the ability to access retail, online banking ,auction websites to allow you buy things offline and access personal information

Government This provides you the ability to do simple things online government based such a

tax returns and voting online Examples

Online tax returns, e- voting, applications for services, grants and revenue collection it also provides you with information on laws and what you need such as car tax.

BenefitsThe benefits is it keeps you informed and lets you do simple things such as vote

online rather than go to a poling station.

Download Services This provides the service for you to be able to download tings to wither your tablet,

phone or computer.Examples

Music downloads, film downloads, upgrades and software.Benefits

The benefits are you don’t have to go out to the shops and buy stuff you can just download it offline and also you don’t have to be online all the time.

Education/Virtual LearningThis provides you the service to learn online providing information such as

information how certain things work.Examples

Online learning , Online training, and information about science ,English, maths etc.Benefits

The benefits would be not having to pay for a course at college or intendant learning helps with homework and revision.

Business This provides you the service to be able to communicate and share information with

people in the same profession as you. Examples

Online video conferencing and websites with information onBenefits

Able to communicate with different people affectively with out having to leave your office.

EntertainmentThis service allows you to catch up on programmes you have missed play games and

to entertain yourself.Examples

Catch up TV , play games and entertain yourselfBenefits

You can entertain yourself when you are bored and watch all the TV programmes you have missed also watch films.