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ORN-WAT: Oncology Research Nurse – Workload Assessment Tool Carole K. Dalby, BSN, RN [email protected]

Oncology Research Nurse – Workload Assessment Tool

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ORN-WAT: Oncology Research Nurse –Workload Assessment Tool

Carole K. Dalby, BSN, [email protected]

Clinical Research

Time Consuming and LaboriousMultidisciplinary Team

Principal InvestigatorResearch NurseClinical Research CoordinatorPharmacistRegulatory Specialist

Highly Specialized

What do research teams do?

Paperwork, paperwork, paperworkRegulatory workCorrespondence with the IRBEnroll and manage study participantsHighly technical requiring a broad expertise and skill set

Identifying Tasks

Gwede: Role IdentificationCanada Clinical Trials GroupMoffitt

→ high burnout→ high turnover

Gwede 2000, 2001, 2005, 2008; Roche 2002

How To Quantify Workload?

Inherent TasksProtocol Acuity Scoring System“workload is an ever evolving municipality that requires flexibility, especially within clinical trials”Activity Based Costing (ABC) methodology

Soenen 2006; Fowler 2003

ABC in Healthcare

FlexibilityABC in Clinical SettingsABC for Research in Africa

Soenen 2006; Fowler 2003; Demeere 1992; Chou 2007

ABC in Clinical Trials

Clinical Trial TasksComplex Factors

DiseaseAcuity of Underlying Illness Related to DiseasePhase of StudySponsorStudy Team Structure

Team Member Roles: The Oncology Research Nurse (ORN)

Ehrenberger 2004; ONS 2010; Castro 2009; Gwede 2001; Roche 2002

Oncology Research Nurse

Research NurseResearch CoordinatorClinical Research CoordinatorOncology Research NurseOncology Research Nurse Coordinator

Gwede 2001, 2008; Roche 2002; Schmidt 2008; Ocker 2000; Thompson 2005

Defining the Role

CTN SIG 2004: Dimensions of an Oncology Research Nurse2010: Clinical Trials Nurse CompetencyCastro and NIH

Ehrenberger 2004; ONS 2010; Castro 2009; Biron 2007

Nursing Role Effectiveness Model

Structure-process-outcomes

Role delineation

Irvine 1998

PatientOrganizational Variables

Nursing

OncologyResearch

Nurse

OncologyResearch

Nurse

ORN-WAT (Oncology Research Nurse – Workload Assessment Tool)

Itemize TasksQuantify Time for TaskFlexible ToolBudgetWorkload OrganizationWorkload Allocation

Objectives

Test the feasibility of completing the ORN-WATMeasure how much time respondents were spending on identified tasksTime to completion of survey

What’s in the ORN-WAT?

94-item questionnaire 1) Non-identifiable Demographics (5 questions)2) Protocol Management (40 questions)3) Eligibility and Entry (13 questions)4) Treatment (22 questions)5) Follow-Up and Final Stage (7 questions)6) Time to Complete (1 question)7) Acceptability E-Scale (6 questions)

Tariman 2009

Pilot test of the ORN-WAT

Dana-Farber/Harvard Cancer Center (DF/HCC)70 Oncology Research Nurses at Dana Farber/Harvard Cancer Center InstitutionsSurvey methodology utilizing Survey Monkey®Time and Task48 Responses (69% response rate)

Respondents:

Survey Participation by Institution

10%

50%9%

31%

Beth Israel DeaconessMedical Center (BIDMC)Dana Farber CancerInstitute (DFCI)

Massachusetts GeneralHospital (MGH)

Nonresponder

Level of ExperienceRe se a rch Exp e rie nce

0 2 4 6 8 10 12 14 16

Number of yearsas a research

nurse

Number of yearsas oncology

research nurse Less than 2 years

2-5 years

6-10 years

11-15 years

Greater than 16 years

Protocol Management (40 questions)

> 90% do not do any Regulatory WorkOnly 10% Budget Review/Negotiation> 60% do not spend time working on correspondence with SRC/IRB 80% spend < 5 hours on Drug Order Templates25% of time: Sponsor Required MeetingsResearch Team SupervisionLow % Preparing for Audit

Eligibility and Entry (13 Questions)

Assessing Participant Eligibility: 11-20 hoursConsenting: ~10 hoursEducation of Participant/Family: 50% greater than 10 hours per month

Treatment (22 Questions)

Scheduling Research Related Exams and Visits: 89% reported 5-40 hoursEducation of Clinical Care Staff: 66% 1-10 hoursProviding Research Related Care: 53% 1-10 hoursToxicity Assessment/Management: > 60% more than 20 hoursViolations/Deviations/Adverse Events: 65% spend less than 5 hours

Follow Up and Final Stage (7 Questions)

Minimal Involvement80-90% respondents did nothing in this categorySurprising

Acceptability E-Scale (6 Questions)

Number (N) Average

How Easy 37 1.9

How Understandable 37 1.6

How Much Enjoy 37 2.9

How Helpful 36 2.7

Time Acceptable 37 1.8

Overall Satisfaction 36 2.3

How Long Did it Take?

Surve y Co mp le tio n T ime

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

less than 15minutes

15-30 minutes 30-45 minutes 45-60 minutes greater than 60minutes

The Next Step:

Test ReliabilityBroaden the Sample SizeSimpler Tool

Special Acknowledgement

Donna Berry, PhD, RN, AOCN®, FAANPaul Catalano, SCDHallie Kasper, RN, MSN, PNP-BC, AOCNPKaren Schulte, MSN, ANP-BC, OCN

Questions…

?? ??

Thank You

ReferencesGwede C, Daniels S, Johnson D. Organization of clinical research services at investigative sites: implications for

workload measurement. Drug Information Journal. 2001:35;695-705.Gwede CK, Johnson D, Trotti A. Tools to study workload issues. Applied Clinical Trials. 2000 January:9(1)Gwede CK, Johnson D, Trotti A. Workload implications for sites. Applied Clinical Trials. 2000 February:9(2):42-

48.Gwede CK. ONS Manual for Clinical Trials Nursing. 2nd ed. Pittsburgh: Oncology Nursing Society; c2008.

Chapter 4, Workload Determination and Resource Allocation; p. 21-29.Roche K, Paul N, Smuck B, Whitehead M, Zee B, Pater J, Hiatt M-A, Walker H. Factors affecting workload of

cancer clinical trials: results of a Multicenter study of the national cancer institute of Canada clinical trials group. Journal of Clinical Oncology. 2002 Jan 15;20(2)545-556.

Gwede CK, Johnson DJ, Roberts C, Cantor AB. Burnout in clinical research coordinators in the united states. Oncology Nursing Forum. 2005:32(6):1123-1130.

Soenen M. Costing methods for clinical trials: a comparison of activity based costing and traditional costing [Internet]. Applied Clinical Trials; December 18, 2006. Available from: http://appliedclinicaltrialsonline.findpharma.com/appliedclinicaltrials/data/articlestandard/appliedclinicaltrials/222007/430483/article.pdf

Fowler DR, Thomas CJ. Protocol acuity scoring as a rational approach to clinical research management. Research Practitioner. 2003:4(2):64-71.

Demeere N, Stouthuysen K, Roodhooft F. Time-driven activity based costing in an outpatient clinic environment: development, relevance and managerial impact. Health Policy. 1992:92:396-304.

Chou VB, Omer SB, Hussain H, Mugasha C, Musisi M, Mmiro F, Musoke P, Jackson, JB, Guay LA. The costs associated with adverse event procedures for an international HIV clinical trial determined by activity based costing. Journal of Acquired Immune Deficiency Syndrome. 2007 December:46(4):426-432.

References Continued…Ehrenberger HE, Lillington L. Development of a measure to delineate the clinical trials nursing

role. Oncology Nursing Forum. 2004; 31(3):E64-E68.Oncology Nursing Society. Oncology Clinical Trial Nurse Competencies [Internet]. ONS eNews:

ONS; 2010 Feb [Cited 2010 Feb 18]. Available: http://www.ons.org/media/ons/docs/publications/ctncompetencies.pdf

Castro K. Building the foundation for clinical research nursing: domain of practice for the specialty of clinical research nursing. Presented at: CRN 2010 Domain of Practice Committee, November 2009. Available: http://www.cc.nih.gov/nursing/crn/DOP_document.pdf

Biron AD, Richer MC, Ezer H. A conceptual framework contributing to nursing administration and research. Journal of Nursing Management. 2007:15:188-196.

Schmidt CR. ONS Manual for Clinical Trials Nursing. 2nd ed. Pittsburgh: Oncology Nursing Society; c2008. Chapter 11, Clinical Research/Interdisciplinary Team; p. 69-75.

Ocker BM. Plank P, Darlene M. The research nurse role in a clinic-based oncology research setting. Cancer Nursing. 2000 August:23(4):286-292.

Thompson A, Pickler RH, Reyna B. Clinical coordination of research. Applied Nursing Research. 2005:18;102-105.

Irvine D, Sidani S, McGillis-Hall L. Finding value in nursing care: a framework for quality improvement and clinical evaluation. Nursing Economics. 1998 May-June:16(3):110-131.

Tariman JD, Berry DL, Halpenny B, Wolpin S, Schepp K. Validation and testing of the acceptability e-scale for web-based patient-reported outcomes in cancer care. Applied Nursing Research. Forthcoming 2009